Reviewed by: 森野熊
We participated as a family. The staff was kind, and the sea was beautiful. It was a bit disappointing that the sandbar wasn't visible, but seeing the sea turtles up close made for a fun memory.
家族で参加しました
スタッフも親切でしたし海もきれいでした
サンドバーが顔を出していなかったのはちょっと残念でしたが ウミガメも近くに見れて楽しい思い出になりました
| Rating: | |
|---|---|
| Packages: | BBQハンバーガーランチ付きプラン(2023年3月までの参加) |
| Attended as: | Families |
| Posted on: | 2019/08/02 |
| Activity Date: | 2018/10/02 |
Reviewed by: Tammy Jarvis
Our activity was rescheduled by the company for a 3 days later which we received a gift for our inconvenience. When we arrived we quickly realized that there were going to be many people going. I was expecting a much smaller group. Our family of 5 decided to ride on the upper deck and had the best time. Our main guide was Oliver who was very friendly and funny. He made our experience very enjoyable. The entire crew was friendly as well. The Captain proceeded to try to find dolphins. Much to our dismay he was unable to locate them but he drove all over trying his best to locate them. With the changes in the water with the hurricane 1300 miles away the dolphins had retreated to deeper waters. This didn't take away from our very fun experience. We were able to snorkel for a good amount of time where we did see a turtle. Other water activities were available as well. There were 2 photographers on board.. 1 which was in the water as well. We were fed lunch very efficiently and the staff made sure we had everything we needed. We were treated to 2 hula dancers which was a lot of fun. I would recommend this experience to anyone. A great
crew and a fun adventure!
| Rating: | |
|---|---|
| Packages: | Afternoon Cruise (25% Capacity) |
| Attended as: | Families |
| Posted on: | 2019/07/31 |
| Activity Date: | 2019/07/26 |
Reviewed by: soccermom
Super great experience. Plenty of time to snorkel and a fun sail, as well. The crew makes this outstanding.
| Rating: | |
|---|---|
| Packages: | Afternoon Turtle Snorkel Cruise |
| Attended as: | Families with Young Children |
| Posted on: | 2019/07/30 |
| Activity Date: | 2019/07/27 |
Reviewed by: Dr. Chris
I had an awesome time snorkeling and would highly recommend the tour. I am not a strong swimmer and was somewhat anxious about the experience. To calm my fears, Cheiko held my hand for the majority of the tour which allowed me to relax and to challenge myself to let go and enjoy the moment. I felt safe and was able to accomplish a personal goal, especially since I love adventure. What a thrilling ride! My nephew accompanied me who had the time of his life as well!
| Rating: | |
|---|---|
| Packages: | Standard Package |
| Attended as: | Friends |
| Posted on: | 2019/07/30 |
| Activity Date: | 2019/07/18 |
Reviewed by: Kristin
An amazing time. The highlight of our trip! The staff was so friendly and made the trip super special for us!
| Rating: | |
|---|---|
| Packages: | Afternoon Turtle Snorkel Cruise |
| Attended as: | Families |
| Posted on: | 2019/07/30 |
| Activity Date: | 2019/07/27 |
Reviewed by: Quan
Fun, nice view from the sandbar, nice staffs, what a nice experience!!
| Rating: | |
|---|---|
| Packages: | Standard Package |
| Attended as: | Families with Young Children |
| Posted on: | 2019/07/29 |
| Activity Date: | 2019/07/26 |
Reviewed by: Steven
The boat ride to the sandbar and walking out on the sandbar was a great experience. Highly recommend it. Unfortunately, the weather could have been a little better as it rained for a bit. The crew were friendly and provided great commentary as to what to see and do as well as safety features. The snorkeling by the reef was another great experience.
| Rating: | |
|---|---|
| Packages: | Standard Package |
| Attended as: | Families |
| Posted on: | 2019/07/29 |
| Activity Date: | 2019/07/20 |
Reviewed by: かおりん
I had been to Hawaii many times, so I wish I had participated earlier! I was a bit worried about the sandbar and shooting for the first time, but once I went, I had no worries and just enjoyed it! It was fun, friendly, and smooth. The lunch was delicious, and the staff were cheerful, making for a fulfilling day. I will definitely participate again.
HAWAIIへは何度も行っていたからこそ!もっと早くに参加して居ればよかったと思いまいした。初めてのサンドバーとシューティングで心配もありましたが、行ってみれば何の心配もなくEnjoy!でした。楽しく、親切にスムーズでした。ランチも美味しく、スタッフさん達も明るく充実の一日でした。また、参加させて頂きます。
| Rating: | |
|---|---|
| Packages: | BBQハンバーガーランチ付きプラン(2023年3月までの参加) |
| Attended as: | Families |
| Posted on: | 2019/07/29 |
| Activity Date: | 2019/07/23 |
Reviewed by: Oliver DESCHAMPS
The perfect snorkel tour. We had a great time with our 6 yo son as we get to see tons of fish, turtles and, eventually, dolphins and even swim with them in blue water.
Plus we get to enjoy great pulled pork and pineapple, what else to say: we definitely be back.
| Rating: | |
|---|---|
| Packages: | Mid-Morning Tour |
| Attended as: | Families |
| Posted on: | 2019/07/29 |
| Activity Date: | 2019/07/26 |
Reviewed by: にむら
The weather had been nice, so I was looking forward to it, but the water clarity wasn't very high. Okinawa and Guam are much prettier. I did encounter a sea turtle, but due to the low water clarity, I couldn't see it very clearly. There were some fish, but it didn't feel like there were many.
天気も良い日が続いていたので期待していきましたが、あまり透明度が高くなかったです。沖縄やグアムの方が綺麗。
ウミガメにも出会えましたが、海の透明度が低いので、あまりクリアには見えませんでした。
お魚さんもいるにはいましたが、たくさんいる感じではなかったです。
Thank you for participating in the tour. The weather was nice, but it was right at high tide, so there were some waves and the visibility wasn't great that day. However, after practicing at the keyhole, we were able to spot a sea turtle right away because it came in with the waves during high tide. That's one of the good points about high tide.
Next time, if you choose to come during low tide, you should be able to enjoy Hanauma Bay with better visibility and lots of beautiful fish. We look forward to your next visit to Hanauma Bay. Thank you very much. Mahalo!!
この度はツアーにご参加いただき、有難うございます。お天気は良かったのですが丁度満ち潮の時間帯でしたので、波もあり透明度は良くなかった日でしたね。ですが、キーホールで練習後、すぐにウミガメさんを見つけられたのは満ち潮の波に乗ってウミガメさんがインサイドに入ってきてくれたからなんですよ。これが満ち潮の良い点でもあります。
ぜひ次回は引き潮の時を選んでお越しいただければ、透明度が良くて綺麗なお魚さんがいっぱいのハナウマ湾を楽しんでいただけるはずです。
またハナウマ湾にお越しいただけることをお待ちしております。ありがとうございました。Mahalo!!
| Rating: | |
|---|---|
| Packages: | 7:00スタート |
| Attended as: | Families |
| Posted on: | 2019/07/28 |
| Activity Date: | 2019/07/26 |
Reviewed by: Scuff
This was one of the best activities I tried in Hawai’i.
The crew were friendly, helpful and always made time for you.
The trip out was fun too.
The Underwater Scooter was easy to navigate and the crew always helped if needed.
The video of the trip was worthwhile purchasing, as there is good clear footage.
The crew gave you bread to feed the fish from the boat and kept you entertained if you choose to not snorkel while waiting for the other people to take their turn on the Underwater Scooter
Highly recommended!
So glad to hear you had a great time on our submarine scooters! We will be sure to let the crew know about your experience. Thank you for coming out with us and we hope to see you again in future!
Mahalo!
-BOB's Hawaii Adventure
| Rating: | |
|---|---|
| Attended as: | Solo Travelers |
| Posted on: | 2019/07/27 |
Reviewed by: とんとことん
I had a wonderful half-day at the dreamlike sandbar, even though I was a bit anxious about bringing my baby. Everyone was very friendly, and I truly enjoyed the experience!
I was thrilled to swim with the sea turtles that come to work every day (laughs). They were so friendly, and my child was excited when a turtle came close and touched me!
The snorkeling took us to some really deep spots, but for small children, they provided large boogie boards with windows (for a fee) to take them along. They also made sure that both parents could participate separately, showing great attention to detail so that everyone could enjoy their time.
Even if you're not confident in swimming, there are other activities available (like paddle boarding), and it's a great recommendation for those who want to try a little bit of everything—walking on the sandbar, snorkeling, and swimming with the sea turtles! The lunch was delicious too (^ - ^).
Although the calendar indicated low tide, we couldn't walk on the beach, so I might have misunderstood how to read it, or perhaps it was just a low tide that didn't expose the sand. Also, it was just before the jellyfish warning period, but we did see a few jellyfish. It's nature, so that's a bit tricky.
All in all, it was a fun experience! Thank you!
憧れのサンドバー、赤ちゃん連れの参加で少し不安でしたが、皆さんとてもフレンドリーで楽しい半日を過ごさせていただきました!
毎日出勤してくる(笑)海亀さんと一緒に泳げたのが感動でした。とても人懐こい亀さんで、海亀さんが近寄ってきて僕に触ったよ!!とこどもが興奮していました。
シュノーケリングも、すごく深いところを行くのですが、小さな子供は窓がついた大きなビート板のようなもの(有料)に載せて連れていけたり、両親がそれぞれで参加できるように配慮してくださっていたり、参加した人が皆楽しんで帰れるような細やかな気配りが随所感じられて素晴らしかったです。
泳ぎに自信がなくても他に遊ぶ道具(パドルボート?とか)があったりしますし、サンドバーを歩いてみたい、シュノーケリングもちょっとしたい、他のアクティビティにも興味があるし、海亀さんとも泳ぎたい!!という、あれこれ少しずつ体験したい方にオススメです!お昼ご飯も美味しかったです(^-^)
カレンダーでは引き潮っぽかったのに砂浜は歩けませんでしたので、カレンダーの見方を間違えたのか、引き潮でも砂浜の出ない引き具合だったのか。あと、くらげ注意のギリギリ手前の日程だったのですが、少しくらげがいました。自然のことなので、その辺は難しいですね。
何はともあれ楽しかったです!ありがとうございました!
Aloha! This is Captain Bruce's Paradise Ocean Tour. Thank you very much for participating. We are very happy to hear that your children enjoyed it as well. We all look forward to your next visit.
アロハ!キャプテンブルース天国の海ツアーです。この度はご参加いただき誠にありがとうございました。お子様も楽しんで頂けたようで大変嬉しく思います。
またのお越しをスタッフ一同心よりお待ち申し上げております。
| Rating: | |
|---|---|
| Packages: | 午前プラン |
| Attended as: | Families with Young Children |
| Posted on: | 2019/07/26 |
| Activity Date: | 2019/07/22 |
Reviewed by: Dave
They take you just off the beach in Waikiki where the turtles roam. We saw at least 10 turtles on our trip. The cold beverages after the trip were also refreshing. The crew were awesome and helpful for those first timers.
| Rating: | |
|---|---|
| Packages: | Morning Snorkel Sail (2 hrs) - 100% Capacity |
| Attended as: | Families |
| Posted on: | 2019/07/26 |
| Activity Date: | 2019/07/12 |
Reviewed by: John
Overall this was not one of the better snorkel experiences. The boat was too crowded, with 61 snorkelers. The right size for the boat should have been about 40. Especially crowded at the start where people were not allowed on the top deck when leaving port.
The crew try their best to provide a good time. They are energetic and enthusiastic.
Food option was another issue. Basically you get either a cheeseburger or veggie cheeseburger. No other choices. I hate cheese. Since food is pre-made, there is no opportunity for a simple hamburger. Drinks are either water or watered down lemonade, served in tiny cups. Should have had more variety and larger cups. You also can get a bag of chips.
Swimming with the dolphin is basically everyone jump in the water, look down to see a couple dolphins swim by, and then jump right back in the boat.
Snorkeling was not rushed, but the site did not have many fish or varieties of fish.
Water slide was fun. Much more fun than snorkeling.
Aloha
I am sorry that conditions were less than ideal on your tour.
Our boat is actually certified for 97 passengers. We will talk to our staff about openinig up the top deck from the begining. Usually for larger groups we do allow that. There should be room for everyone to move around comfortably from the onset.
We have a no cheese option for both the beef and veggie burger. We are constantly trying to improve our program. We actually just got our Liquor License and have been discussing different beverage options.
The swim with the dolphins and snorkeling vary based on conditions and their behavior. Ideally we like to have longer, closer views of the animals in their natural enviornment. Usually we see turtles and a variety of fish. Occassionally other cool sea life like eels, rays and even monk seals.
We are glad you enjoyed the slide. And hope you can come back with us sometime so we an make the experience and memory better for you.
Kind regards
| Rating: | |
|---|---|
| Packages: | Afternoon Cruise (25% Capacity) |
| Attended as: | Families |
| Posted on: | 2019/07/26 |
| Activity Date: | 2019/07/21 |
Reviewed by: MIHO
I usually don't get motion sickness, but the boat was rocking quite a bit, and I got seasick. I was pleasantly surprised to see turtles while snorkeling. In fact, there were five of them swimming around, which was truly moving.
普段乗り物酔いをしないんですが、船がかなり揺れて船酔いしました。シュノーケルは期待してなかったカメに会えて良かったです。しかも5匹も泳いでて、それは感動しました。
| Rating: | |
|---|---|
| Packages: | 【期間限定!】基本プラン |
| Attended as: | Families |
| Posted on: | 2019/07/25 |
| Activity Date: | 2019/07/22 |
Reviewed by: Lynn
The scooter experience was great. Very unique. If you tend to seasickness go with the first group. Luckily, I did or I don’t think I could have done it. The area where we scootered is rough, and quite a few people got sick. I had hoped to snorkel and swim afterwards, but was too sick. My companions were just fine.
Saw several turtles and different kinds of fish. Also, morning trips are supposed to be calmer than afternoon.
| Rating: | |
|---|---|
| Packages: | Original Package: Underwater Scooter Adventure with Pick-up from Waikiki |
| Attended as: | Couples |
| Posted on: | 2019/07/25 |
| Activity Date: | 2019/07/19 |
Reviewed by: SEN
I had been curious about it for a long time, and this was my first time participating. The sandbar is a wonderful place made up of coral deposits, and standing there gave me a truly strange feeling. We took photos and played beach volleyball with other participants, and before we knew it, it was time for the BBQ hamburger lunch. The hamburgers we made ourselves, topped with pineapple and other ingredients, were exceptional when eaten on the boat.
After that, we went turtle watching from the boat, and then it was time for snorkeling at the snorkeling point. Unfortunately, the visibility wasn't that great, but we encountered turtles underwater, which was incredibly exciting. The Japanese-speaking female guide was friendly, and for some reason, it felt like my family was being slightly marked, but she helped liven up the atmosphere on the boat, and we had a great time.
ずっと気にはなっていたが、今回初めて参加しました。
サンドバーは素敵な場所でサンゴの堆積で出来ている浅瀬という事で、そこに立てば何とも不思議な感覚がありました。写真を撮ったり参加者でビーチバレーをしたりしましたが、あっと言う間にBBQハンバーガーランチとなりました。自分たちでパイナップルなどトッピングして、船の上で食べるハンバーガーは格別なものでした。
その後ウミガメのウォッチングを船上から行い、シュノーケリングポイントでシュノーケリングになりました。
残念ながら視界はそれほど良くありませんでしたが、水中でもウミガメに遭遇し、大興奮でした。
日本語ガイドの女性の方も、気さくな方で、何故か我が家族が少しマークされていた感はありますが、船上も盛り上げていただき、楽しいひと時を過ごせました。
| Rating: | |
|---|---|
| Packages: | BBQハンバーガーランチ付きプラン(2023年3月までの参加) |
| Attended as: | Families |
| Posted on: | 2019/07/25 |
| Activity Date: | 2019/07/24 |
Reviewed by: Francine Vargas
OMG- my husband and I found this activity last minute, and we went ahead and booked with the hope that would be a cool experience. It went above and beyond on our expectations, and all I can say is that we are so happy we found you guys! My husband loves to snorkel, I on the other hand don’t.. I tried before and my hair usually gets stuck in the equipment, water comes inside of my ears and mouth... this is an Amazing alternative to snorkel, but much much better!
The whole staff was smooth and patient. You will see so many fishes, it’s def incredible! Worth every penny, and I even think they should charge more... 1st class experience!
| Rating: | |
|---|---|
| Packages: | Original Package: Underwater Scooter Adventure with Pick-up from Waikiki |
| Attended as: | Couples |
| Posted on: | 2019/07/24 |
| Activity Date: | 2019/07/21 |
Reviewed by: yuki
The weather was great, and we were able to see a very beautiful sandbar! The snorkeling spot had strong winds and the water was a bit murky, but we were able to see some fish. The sandbar was deeper than I expected, about knee-deep. I checked a site that predicts the tides to decide when to go, but there were days that seemed deeper, so I think it would be good to confirm and choose a day within the possible range.
天気に恵まれ、とても綺麗なサンドバーが見られました!シュノーケリングのポイントは風が強く少し海は濁りが強かったですが、魚は見ることができました。サンドバーはひざ下くらいの深さで思ったよりも深かったです。潮の満ち引きを予測するサイトを見て決めましたが、もっと深そうな日もあったので、可能な範疇で確認して行く日を決められるといいと思います。
| Rating: | |
|---|---|
| Packages: | BBQハンバーガーランチ付きプラン(2023年3月までの参加) |
| Attended as: | Families |
| Posted on: | 2019/07/24 |
| Activity Date: | 2019/07/19 |
Reviewed by: かずえっち
A breathtaking spot often seen in TV shows and guidebooks! I wanted to go to the sandbar, so I signed up.
It was definitely the right choice! I highly recommend it!!
On my boat, Justin kept the energy up and it was a lot of fun. I tend to get seasick, so I took some motion sickness medication before joining. It didn't rock too much, so it wasn't a problem. The lunch on the boat was delicious too!
The sandbar had cloudy skies with occasional sunny breaks, and I took a lot of photos.
It would have been even better if it had been clear!
I had a great time snorkeling and paddleboarding.
I even got to see a sea turtle!!
テレビやガイドブックでよく見かける絶景スポット!サンドバーに行ってみたかったので申込みました。
参加して正解!オススメです!!
わたしの船はジャスティンさんが盛り上げてくれて楽しかったです。船酔いしやすいので酔い止めを飲んで参加しました。そんなに揺れずに気にならなかったです。船上ランチも美味しいですよ!
サンドバーは曇り空で時々晴れ間が見えて、写真たくさん撮りました。
快晴ならもっと良かったでしょうけど!
シュノーケルしたりSUPしたり楽しかったです。
ウミガメにも会えました!!
Aloha! This is the Captain Bruce's Paradise Ocean Tour. Thank you very much for participating. It seems you enjoyed the meals, activities, and encounters with the sea turtles! We, along with our guide Justin and the entire staff, sincerely look forward to your next visit.
アロハ!キャプテンブルース天国の海ツアーです。この度はご参加いただき誠にありがとうございました。お食事やアクティビティ、ウミガメとの出会いをお楽しみいただけたようですね!またのお越しをガイドジャスティン始めスタッフ一同心よりお待ち申し上げております。
| Rating: | |
|---|---|
| Packages: | 午前発!カイルアタウン散策付きブランチビュッフェプラン |
| Attended as: | Couples |
| Posted on: | 2019/07/24 |
| Activity Date: | 2019/07/19 |
Reviewed by: あいう
Everyone else was being spoken to, but we were completely ignored. It was a waste of time and money. I want my money back. I think the guide should prioritize the customers before enjoying their own meals and fun.
私達以外の人達にはみんなには話しかけていたのに、私達にだけ話しかけもせず、ずっとスルーでした。
時間とお金の無駄でした。
お金返してほしいです。
ガイドさんは自分達がご飯食べたり楽しむ前に、お客さんを優先したほうがいいと思いますよ。
This is a review of the Captain Bruce's Heavenly Ocean Tour. We sincerely apologize for the discomfort caused to our customers due to the lack of consideration from our staff. We take your feedback seriously, and all staff members are committed to making prompt improvements. We are truly grateful for your valuable opinions and for taking the time to provide your comments.
キャプテンブルース天国の海ツアーです。この度は弊社スタッフの配慮のない行動によりお客様へ不快の念をかけてしまいましたこと心より深くお詫び申し上げます。ご指摘いただきましたことをスタッフ全員真摯に受け止め、早急に改善していく所存でございます。貴重なご意見そしてコメントへのお時間をいただきましたことを心より御礼申し上げます。
| Rating: | |
|---|---|
| Packages: | 【7-9月限定】早朝発!朝食付き日の出観賞プラン |
| Attended as: | Couples |
| Posted on: | 2019/07/24 |
| Activity Date: | 2019/07/19 |
Reviewed by: Sammie
This was such a fun experience to share with my wife. This was our honeymoon and we really loved the fact that they took great pics of us on the underwater scooters while feeding the fish. Even after our ~20min turn was over, we still had an hour to snorkel and swim around which was amazing! I’ve never been so close to sea turtles in my life!!
| Rating: | |
|---|---|
| Packages: | BOB's Underwater Scooter Adventure (With Transportation) |
| Attended as: | Couples |
| Posted on: | 2019/07/23 |
| Activity Date: | 2019/07/20 |
Reviewed by: もたん
This was my second time going to the heavenly sea, and it was the right choice to use this company for the first time. I had an amazing time. The food was also very delicious!
天国の海へ行くのは2回目でしたが、初めてこちらの会社を利用し正解でした。最高にたのしめました。ご飯もとても美味しかったです!
Aloha! This is Captain Bruce's Paradise of the Sea Tour. Thank you very much for participating. Your words that you had an amazing time are truly encouraging. Thank you for the wonderful comments along with the lovely photos of the honu (sea turtles). We all look forward to welcoming you back again.
アロハ!キャプテンブルース天国の海ツアーです。この度はご参加いただき誠にありがとうございました。最高に楽しんで頂けたとのお言葉、何よりも励みになります。ホヌの素敵な写真とともに、素敵なコメントありがとうございました。
またのお越しをスタッフ一同心よりお待ち申し上げております。
| Rating: | |
|---|---|
| Packages: | 午前プラン |
| Attended as: | Couples |
| Posted on: | 2019/07/23 |
| Activity Date: | 2019/07/20 |
Reviewed by: ほんだびーと
There was a bit of trouble with the operating company at the meeting point. We arrived at the meeting location more than five minutes before the scheduled time. Then, a flashy bus with the "Dolphin & You" logo passed right in front of us, and thinking we had been left behind, we hurried to chase after it, but it just kept going. Since we had minimal luggage and didn't have our smartphones, we had no choice but to return to the hotel, where we received a call from the operating company... They said they had come to pick us up at the meeting point but since we weren't there, we could no longer participate in the tour.
Actually, the bus we chased after was a different bus picking up Western guests, while Japanese guests were supposed to be picked up by a smaller van (a plain white bus without the operating company's name or logo), which apparently arrived quite late on the day of the tour. Despite this, the operating company said, "Since this is a cancellation on your part, we cannot issue a refund. If you want to participate, please take a taxi to the harbor." I thought it was unreasonable to ask us to take a taxi to a location that takes an hour by car, and when I expressed my frustration asking, "Is this really our responsibility???" they reluctantly agreed to send someone to pick us up.
On the morning of the tour, a confirmation call was made to the hotel, but the staff member was not fluent in Japanese and did not provide detailed information during the prior call. Therefore, I recommend confirming what kind of bus will come to pick you up on the day of the tour.
Once we got on the boat, I thought the staff members were very kind and helpful. There were also staff members who spoke Japanese fluently. They were very high-energy, which might be a bit overwhelming if you’re feeling unwell. In my case, I think the strong winds contributed to my discomfort, and I felt that snorkeling might be tough for small children... My child cried a lot during the first attempt and couldn't handle it. Dolphins can only be seen underwater as dark shadows, so it might be better for children to see them from the boat.
I also brought an underwater camera, but it's quite difficult unless you're a good swimmer. Regarding clothing, I wore a rash guard and tights, and I think that was sufficient without needing to rent a wetsuit (the rental wetsuits are short types). As for belongings, you should definitely borrow a bath towel from the hotel and bring it with you. It can get a bit chilly on the way back, so it's better to take off wet rash guards and dry off with the bath towel before putting on a dry shirt.
As for tipping, which can be confusing for Japanese people, it didn't seem like it was strictly enforced. The Q&A section on the operating company's website also mentions that a small gesture is sufficient. I hope this information is helpful to everyone.
集合時に運営会社と少しとトラブルになりました。
私たちは集合場所に待ち合わせ時間の5分以上前から来ていました。
すると「ドルフィン&ユー」のロゴが描かれた派手めのバスが目の前を通り過ぎてしまったので、置いて行かれたと思い、慌てて追いかけたのですが、そのまま行ってしまいました。
荷物も最小限で、スマホも持っていなかったので、仕方なくホテルに戻ったところ、運営会社から電話が・・・。集合場所にピックアップにきたが、いないのでもうツアーには参加できないとのことでした。
実は我々が追いかけたバスは、欧米人客を拾っていく別便のバスで、日本人客はそれよりは小さいバンのようなバス(運営会社名もロゴもない、真っ白なバスです)が拾っていくことになってたらしいのですが、当日それが待ち合わせ時間よりもかなり遅れてきたのです。
・・・にも関わらず、運営会社がいうには、「そちらの都合のキャンセルなので、返金には応じられない。参加したければ、タクシーでハーバーまで来てください。」とのことでした。
車で1時間もかかるところに、タクシーで来いというのもどうかと思いますし、さすがに「それってこちらの責任なのですか???」と憤ったところ、渋々なんとか迎えにきてくれました。
当日の朝に確認の電話がホテルに掛かってきますが、そのときのスタッフは日本語が堪能ではなく、事前の電話でそこまで詳細な情報までは教えてはくれませんでした。
ですので、当日はどんなバスが迎えにくるのかを必ず確認された方がいいと思います。
船に乗ってからは、スタッフの皆さんとても親切で良かったと思います。
日本語がとても流暢なスタッフもいました。
とてもハイテンションなので、気分が悪くなるとちょっとしんどいかもしれません。
私の場合は、結構風が強かったのも原因かと思いますが、シュノーケリングは小さいお子さんは厳しいかも・・・という印象でした。
うちの子は、1回目で大泣きでダメでした。
イルカは水中で見ても、黒い影のようにしか見えないので、子供は船上で見た方がいいかもしれません。
あと水中カメラを持っていきましたが、泳ぎが得意な方でないとなかなか難しいです。
あと服装ですが、私はラッシュカードとタイツをはいて行きましたが、ウエットスーツ(貸しウエットスーツは短パンタイプです)を借りなくても、これで十分だと思いました。
荷物としては、バスタオルはホテルで借りて必ず持っていくべきでしょう。やはり帰りはちょっと寒いので、ぬれたラッシュガードなどは脱いで、バスタオルで体を拭って、乾いたシャツ等を着る方がいいと思います。
日本人が戸惑うチップですが、そんなにきっちり払っている感じはなかったです。運営会社HPのQ&Aにも書いてありますが、気持ち程度でいいと思います。
皆さんの参考になればと思います。
| Rating: | |
|---|---|
| Packages: | 11:00 出港(2024年3月まで) |
| Attended as: | Families with Young Children |
| Posted on: | 2019/07/21 |
| Activity Date: | 2019/07/18 |
Reviewed by: ふみちゃん
The weather was wonderful, and the color of the sea was just as I expected! I was worried if my elderly mother would enjoy it, but when we got off the boat and walked in the shallow water, she was satisfied to see sea turtles and fish up close.
I was the only one who went snorkeling, but the sea turtles came so close that I could almost reach out to them! It was a happy moment where we could gaze at each other without touching.
If I have the chance to go to Hawaii again, I would love to participate!
お天気にも恵まれて、思った通りの海の色でした!高齢の母が楽しめるか心配でしたが、船から降りて、浅瀬を歩くと、海亀や魚がすぐ近くで見れて満足してました^_^
私だけスノーケリングしましたが、海亀は本当に手が届くところまで近づいてきてくれました!触らないように、でも見つめ合える幸せな時間でした。
また、ハワイに行く機会があったら、参加したいです!
Aloha! This is Captain Bruce's Paradise of the Sea Tour. Thank you very much for participating this time. We are very happy to hear that your elderly mother was also satisfied. It seems that the sea turtles came close to you as well! We hope you will join us again next time. All of our staff are sincerely looking forward to your visit.
アロハ!キャプテンブルース天国の海ツアーです。この度はご参加いただき誠にありがとうございました。ご高齢のお母様にもご満足いただいたようでとても嬉しく思います。ウミガメも近くまで来てくれたのですね!またの機会にぜひご参加くださいね。お越しいただけますことをスタッフ一同心よりお待ち申し上げております。
| Rating: | |
|---|---|
| Packages: | 午前プラン |
| Attended as: | Families |
| Posted on: | 2019/07/21 |
| Activity Date: | 2019/07/16 |
Reviewed by: koume
Unfortunately, the weather was a bit bad and we couldn't go out to the sea, so we didn't get to see the sea turtles. However, we were able to see a lot of fish like Nemo! The Japanese guide, Chieko, and her partner, Dan, provided great support for us!
残念ながら天候が少し悪く沖まで出られず、ウミガメには会えませんでしたが、
ニモみたいなお魚をたくさん見れました!
日本人ガイドのちえこさんもパートナーのダンさんも、日本人をしっかりサポートしてくれます!
Thank you for joining the morning tour. On that day, the tide was at -0.1ft, exposing the coral reef rocks, so unfortunately, we could only explore the inside. However, swimming in the inner area can be enjoyable as you can see the fish up close. I hope next time we can show you the sea turtles.
We would be delighted if you both could join us again on your next trip to Hawaii. We are always here waiting for you.
Thank you very much. Mahalo!!
この度は午前のツアーにお越しいただき、ありがとうございます。この日の午前は珊瑚礁の岩が水面から出ているー0.1ftの引き潮でしたので、残念ながらインサイドのみとなりました。でも内側を泳ぐ時の方が目の前でお魚さんが見れるので楽しかったりもするんですよ。次回こそはウミガメさんをお見せ出来ればと思っています。
ぜひまたハワイにお越しの際にはお二人でツアーにリピートしていただければ嬉しいです。いつでもお待ちしております。
本当にありがとうございました。Mahalo!!
| Rating: | |
|---|---|
| Packages: | 7:00スタート |
| Attended as: | Couples |
| Posted on: | 2019/07/21 |
| Activity Date: | 2019/07/17 |
Reviewed by: Darrin
Amazing location
Fantastic crew
Ohhhhhh and that water !!!!!!!
| Rating: | |
|---|---|
| Packages: | Standard Package |
| Attended as: | Families |
| Posted on: | 2019/07/20 |
| Activity Date: | 2019/07/15 |
Reviewed by: わかちゃん
Not only did I get to see the long-awaited sea turtles, but they also came up to me. I was told that since they are an endangered species, touching them would result in a fine, but the turtles were so friendly that they came up to me, and I couldn't avoid touching them.
For lunch, we had croissants filled with ham and cheese, macaroni salad, meatballs, and pineapple, which was okay. I was worried about motion sickness, so I paid $20 for a wristband. Its effectiveness was questionable. I would like more detailed information about Kailua Town. The shower was cold.
Kaeruya.
待望のウミガメが見れただけでなく、私によって来てくれて、絶滅危惧種だから触ったら罰金と言われていましたが、ウミガメの方から触れて来てくれて避けれなかったくらい人懐っかかったです。
お昼はクロワッサンにハムやチーズが挟んでいる物や、マカロニサラダ、ミートボール、パイナップルとまあまあ。酔い止めというリストバンドを心配だから20ドル払って買いました。効果は微妙。カイルアタウンは内容を詳しく書いて欲しい。シャワーが冷たい。
カエルヤ
Aloha! This is Captain Bruce's Paradise Ocean Tour. Thank you very much for participating in our Kailua stopover plan. It seems that the friendly sea turtles came close to you! We will promptly address your concerns regarding the Kailua town map and the showers. We sincerely appreciate your valuable feedback. We look forward to welcoming you back again, from all of our staff.
アロハ!キャプテンブルース天国の海ツアーです。この度はカイルア立ち寄りプランにご参加いただき誠にありがとうございました。 人懐っこいウミガメが近くまで寄って来てくれたのですね!
カイルアタウンの地図やシャワーのことなどに関しましては早急に対応させていただきます。貴重なご意見をお寄せくださいましたことを心より感謝申し上げます。またのお越しをスタッフ一同心よりお待ち申し上げております。
| Rating: | |
|---|---|
| Packages: | 午前発!カイルアタウン散策付きブランチビュッフェプラン |
| Attended as: | Friends |
| Posted on: | 2019/07/20 |
| Activity Date: | 2019/07/17 |
Reviewed by: あゆみ
I had a great time snorkeling, kayaking, and enjoying lunch, with plenty of free time to relax. I appreciated the staff's thoughtful attention to ensure we had fun. They even laid out towels on the bus for our return trip. My family, who joined me, also said they had a wonderful time, which was great to hear. We were able to see many turtles, and of course, the ocean was incredibly beautiful. I'm glad I went.
シュノーケリング、カヤックなどで遊んだり、ランチを頂いたり、十分な時間を自由に過ごせるのが楽しかったです。楽しく遊べるようにスタッフの方の心遣いもうれしいです。帰りのバスにはタオルを敷いてくれてありました。
一緒に行った家族も楽しかったといってくれていたので、よかったです。
亀もたくさん見ることができました。いうまでもなく、海はとても綺麗でした。行ってよかったです。
Aloha! This is the Captain Bruce's Paradise Ocean Tour. Thank you very much for participating this time. We are glad to hear that your family also enjoyed the experience. We sincerely look forward to your next visit.
アロハ!キャプテンブルース天国の海ツアーです。この度はご参加いただき誠にありがとうございました。同行したご家族も楽しんで頂けたとのこと、嬉しく思います。またのお越しをスタッフ一同心よりお待ち申し上げております。
| Rating: | |
|---|---|
| Packages: | 午前プラン |
| Attended as: | Families |
| Posted on: | 2019/07/20 |
| Activity Date: | 2019/07/09 |
Reviewed by: Traveling from NH
Captain Bob’s Trip was awesome!! Top notch! It started with a beautiful catamaran ride and really fun energetic exciting crew! These people made you feel very safe and welcome and ensured everyone was having an exceptional time!
The sand bar and volleyball were breathtakingly beautiful and so much fun! Whether you are a professional volleyball player or a 5 year old, it all seemed to work out just as it should and everyone had an amazing time!
The BBQ was delicious, drinks, bar, everything was perfect! Grilling off the side of a catamaran on a sandbar in Oahu! What more could you ask for!
Seeing the turtles was amazing and the snorkeling was fantastic as well! Plenty of really nice equipment, instruction, safety always a priority with this crew! I would recommend this excursion and experience 100%! Also- a nice tour bus picks you up at your hotel or close to it if you need a ride! Fantastic transportation. Very well run and organized! We met some really nice people on the excursion and the crew was the best! Enjoy!
| Rating: | |
|---|---|
| Packages: | Standard Package |
| Attended as: | Families |
| Posted on: | 2019/07/20 |
| Activity Date: | 2019/07/17 |
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Reply from activity provider
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Thank you Chris, Glad you had a good time. Hope we see you again. Dan and Chieko.