Reviewed by: Bob & Kids
The tour was fantastic! Our guide was well versed in the entire operation from planting till harvesting....great experience!! The distillery portion was an added bonus as well..samples were excellent...purchased 4 bottles of their vodka!!!
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| Packages: | Pineapple Tour & Distillery Tour |
| Attended as: | Families |
| Posted on: | 2018/03/17 |
| Activity Date: | 2018/02/20 |
Reviewed by: Curtis Walker Sr
We had a great time on the tour.
Our tour guide Judy was very knowledgeable regarding the locations we visited.
She added humor to the entire trip which made the tour seem very personal for everyone involved.
Mahalo
Curtis Walker Sr
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| Packages: | Standard Package |
| Attended as: | Couples |
| Posted on: | 2018/02/24 |
| Activity Date: | 2018/02/01 |
Reviewed by: nnn
First, it was stated that the pickup time would be between 7 and 8 o'clock, but the specified time was 6:30. Furthermore, the car arrived after 7 o'clock. I was made to wait for over 30 minutes on the road in front of the hotel without any communication.
Also, we only saw the town of Wailuku from the car window, and instead of visiting the flower garden, we stopped for lunch in Makawao.
On the day we participated, there was a government shutdown, which likely affected the closure of the Haleakalā facilities, but there was no particular guidance during the confirmation call the day before.
Both Haleakalā and Iao Valley were great, and the guide's explanations were good, but the discrepancies between the site description and what we experienced were quite significant...
まず、迎えの時間が7〜8時とありますが、指定された時間は6時半。さらに車が来たのは7時過ぎ。何の連絡もなく30分以上もホテル前の道路で待たされました。
また、ワイルクの町は車窓のみ、代わりに昼食でマカワオに立ち寄り、フラワーガーデンも行きませんでした。
参加した日にはgovernment shutdownがあって、ハレアカラの施設が閉まっていたという影響はあったのでしょうが、前日の確認電話の時も特に案内はありませんでした。
ハレアカラもイアオ渓谷も良かったし、ガイドさんの説明もよかったのに、サイトの説明とここまで違うのでは…
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| Packages: | 基本プラン* |
| Attended as: | Couples |
| Posted on: | 2018/02/11 |
| Activity Date: | 2018/01/22 |
Reviewed by: やまさん
The tour content was changed, and it ended up being a tour that only visited Haleakalā National Park. If that was the case, I would have preferred not to have the tour at all. Alternatively, I would have appreciated a change in destination to include visits to other places or some consideration like a discount or an earlier return. It was disappointing that there was no consideration for only visiting one location.
ツアー内容が変更されて、ハレカエラ国立公園だけに訪れたツアーであった。それで有れば、ツアーを結構しないで欲しかった。或いは、行き先を変更してでも、他の場所の訪問や見学を入れる。ディスカウントする。早く帰って来る。とかの配慮が欲しかった。一ヶ所しか行かないなら、それに対する配慮も無く、残念でした。
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| Packages: | 基本プラン* |
| Attended as: | Couples |
| Posted on: | 2017/11/07 |
| Activity Date: | 2017/11/02 |
Reviewed by: Caroline
Judy was great, we had a lot of fun. Lots of time traveling, but enough stops to still be worth it
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| Packages: | Standard Package |
| Attended as: | Friends |
| Posted on: | 2017/10/03 |
| Activity Date: | 2017/09/04 |
Reviewed by: Golfgirl
I wanted to visit Haleakalā and Iao Valley, so I decided on this tour after comparing the cost-performance with other companies. One reason I chose this tour is that, unlike many tours where you view Iao Valley from the bus without getting off, this one allows you to get out and see it up close.
The driver was full of humor and provided clear explanations, and I was satisfied with the tour overall. However, I would like to mention three points for your reference:
1. At the summit of Haleakalā, the time was limited to 30 minutes, and the round trip from the parking lot to the rocky area was quite rushed, leaving no time to soak in the spiritual atmosphere.
2. The view of the waterfall flowing from the mountain in photos of Iao Valley was different from what I experienced. It seems to depend on the season, but at the end of August, I couldn't see the waterfall. However, it was pleasant to walk through the valley with flowing clear water and the refreshing negative ions.
3. The Italian restaurant where we had lunch was really delicious! Additionally, the surrounding shops were fun to explore for local clothing and accessories. There are also a grocery store and a popular local bakery, so I recommend finishing lunch early to allow time for shopping.
ハレアカラ、イアオ渓谷は行ってみたいポイントだったので、他社とコスパ比較した上で当ツアーに決めました。イアオ渓谷は、バスから降りずに車窓越しに見るツアーが多い中で、こちらは降りて見る事が出来るのも選んだもう一つの理由です。
ドライバーもユーモアたっぷりでわかりやすく説明してくれましたし、ツアー自体は満足していますが、3点ほどご紹介したい点があったので参照ください。
1.ハレアカラ頂上付近では30分と限られた時間で、駐車場から岩場を登り頂上までの往復はかなり慌ただしくスピリチャアルな余韻に浸る間もありませんでした。
2.イアオ渓谷は、写真で見る山から滝が流れている光景とは異なりました。時期によるそうですが、8末時期は滝は見れませんでした。流れる清水を見れるし、マイナスイオン漂う渓谷中を散歩するのは心地よかったです。
3.ランチを頂いたイタリアンレストランはすごく美味しかったです!加え周りのショップはローカルの洋服、アクセサリー等見るのに楽しかったです。グロッサリーストアや地元て人気のベーカリーショップがあるので早めにランチを切り上げ、お買い物時間にあてるのをおすすめします。
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| Attended as: | Solo Travelers |
| Posted on: | 2016/09/04 |
| Activity Date: | 2016/08/29 |
Reviewed by: Floyd Wilson
This was one of the best tours we have ever attended. We got to see how the pineapple makes it from a small plant, and on the table. The tasting of the different pineapples in the field was wonderful, and there is no way to get the taste of a fresher pineapple than hand picked in the field, cut it and eat it in the field.
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| Packages: | Pineapple Tour |
| Attended as: | Families |
| Posted on: | 2016/06/24 |
| Activity Date: | 2016/06/23 |
Reviewed by: B. Yakubowski
The tour was cancelled. We were not notified so drove from Lahaina for the tour, sat and waited for over an hour at the tour location. Finally we used the phone at one of the local businesses (Makaii Glass Creations) to call about it, only to find out the tour was cancelled. I was told we had been emailed about the cancellation but neither email addresses provided received an email and there was no message on our phone either.
Warm Aloha,
We sincerely apologize that you did not receive the message from the activity provider regarding your tour cancellation. Your credit card has been refunded in full, and please do not hesitate to contact us at anytime if there is ever anything we can do to assist you.
Mahalo Nui Loa,
VELTRA Support
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| Packages: | Pineapple Tour |
| Attended as: | Couples |
| Posted on: | 2016/03/29 |
| Activity Date: | 2016/03/26 |
Reviewed by: Sissy
Suddenly, it started to rain, and I think the temperature at the summit of Haleakalā was close to 0 degrees. I felt that Iao Valley was a place with some kind of power. The people of Maui referred to it as "blessing rain." It felt like my unnecessary energy was being washed away. The hotel pickup was around 6:30, but the actual departure from the meeting spot was around 8:30, so it seems like the hotel pickup could be a bit later.
急に雨が降り出し、ハレアカラの頂上は0度に近かったと思います。イアオ渓谷はなにかパワーのある場所のような気がしました。マウイの人からは「祝福の雨」と言われました。自分の不必要なエネルギーが流されたような気がします。朝のホテルピックアップは6:30くらいですが実際の集合スポットからの出発は8:30頃で、ホテルピックアップはもっと後でもいいような気がします。
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| Attended as: | Solo Travelers |
| Posted on: | 2016/01/15 |
| Activity Date: | 2015/12/14 |
Reviewed by: gracie0413
Very good tour. Kids had fun with tasting the pineapples!
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| Packages: | Pineapple Tour |
| Attended as: | Families with Young Children |
| Posted on: | 2015/12/30 |
| Activity Date: | 2015/12/27 |
Reviewed by: Donald Owen
Enjoyed the ride to the summit, but our stay at the top was spoilt by cloud and horizontal drizzle. Iao valley was a pleasant stop on the return journey.
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| Packages: | Standard Package |
| Attended as: | Solo Travelers |
| Posted on: | 2015/12/18 |
| Activity Date: | 2015/12/17 |
Reviewed by: The Freemans
There isn't one bad thing we can say about our Zipline tour! These guys were very knowledgeable and professional about it. I'm not the biggest fan of heights, but was never really anxious at all. They are very good at explaining the dos and don'ts and making sure everything is done safely and securely. They were also very funny and kept the atmosphere fun for everyone. The area is gorgeous and tree houses, platforms, and equipment are all very new and well taken care of. Five stars!
Thanks for the great review and thanks for coming out! Aloha!
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| Packages: | 7-Line Zip Adventure |
| Attended as: | Couples |
| Posted on: | 2015/06/30 |
| Activity Date: | 2015/06/24 |
Reviewed by: Anu
This was one of the best tour at Maui. The tour is very informative with respect to the history of pineapple in Hawaii. The guide provided us so much of information and was very good. The tour includes trip to the Maui Gold pine apple processing plant and also to the place where pineapple are actually grown. We got to taste the great Maui gold pineapples and also got to take one home for each one of us. The tour begins at a place which is so cool, got some wonderful pictures at this place.
Overall, it was a tour beyond my expectation. My kids loved it . My son who does not like pineapple started eating pineapple after this tour.
It is a tour which should NOT be missed when you are at Maui
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| Packages: | 2-for-1 Review Rebate Special |
| Attended as: | Families with Young Children |
| Posted on: | 2014/12/04 |
| Activity Date: | 2014/11/25 |
Reviewed by: Vish
This was one of the tour which brought in pleasant surprise . The tour guide Steve was very courteous and started the tour on time. We got to see the Maui Gold factory where they are processed and packed. Free pineapple for each participant was awesome ! Then the guide took us to the farm where the pineapple are actually grown . The farm is so beautiful, we got a chance to look at pineapple in various stages . The guide,Steve, helped us taste pineapple and showed us 3 different varieties of them . On the way back we learnt many things about pineapple and sugar cane .
I would recommend this tour for everyone , specially for the group with children.
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| Packages: | 2-for-1 Review Rebate Special |
| Attended as: | Families with Young Children |
| Posted on: | 2014/12/04 |
| Activity Date: | 2014/11/25 |
Reviewed by: gracie0413
Very interesting tour..definitely worth the money and time! Very knowledgeable and friend tour guide too!
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| Packages: | Pineapple Tour |
| Attended as: | Couples |
| Posted on: | 2014/11/09 |
| Activity Date: | 2014/07/09 |
Reviewed by: Mauilover
I booked this tour upon recommendation from friends and family. I had moderate expectations as I am not a "walk through the farm" type of girl, but this was a favorite of my boyfriend and myself. First of, you are driven for the majority of the movement through the farm, so sandals were fine to walk in. Our tour guide Brett was very informative and explained everything about pineapple farming from planting to harvesting and distribution, and how to pick the perfect pineapple. We tasted pineapple at three separate stages and picked a pineapple straight from the stalk. You receive a free pineapple packed and ready for transport back to the states at the end of the tour and let me tell you these pineapples were HUGE. We saw the same two pack that we received for free at the airport for sale for $30. Brett also taught us how to use the pineapples we received to grow our own pineapples at home. Definitely a must go to tour if you are on Maui.
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| Packages: | 2-for-1 Review Rebate Special |
| Attended as: | Couples |
| Posted on: | 2014/11/03 |
| Activity Date: | 2014/10/27 |
Reviewed by: Ramona Marcelo
The Maui Gold Pineapple Express tour was amazing. My husband and I went there and had a great time. We enjoyed the tour very much, especially the part where we were brought to the processing plant. It was very fascinating to see the quality control, packing, and shipping from start to finish. We took a lot of pictures of the exciting tour of the pineapple fields too. It was eye-opening to see the process for how pineapples are grown, especially since my family is so used to picking them up from the supermarket. It was also different eating them fresh from the field--an experience I'd recommend to just about everyone. We really enjoyed being given pineapples to bring home to California as well, one of my favorite souvenirs from my trip. We ended up sharing it with the whole family and some friends, and it was definitely the juiciest and sweetest pineapple we've ever had.
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| Packages: | 2-for-1 Review Rebate Special |
| Attended as: | Couples |
| Posted on: | 2014/10/29 |
| Activity Date: | 2014/10/21 |
Reviewed by: matt m
My wife and I were delighted to find out that there was indeed a pineapple plant with a tour on maui. We signed up and had no issues finding where we needed to go (a short drive from the airport pretty much). Our tour guide lined us out on a few items we needed to sign and we were off. We started off going right to the plant where we learned a ton of stuff about pineapples (did you know that the fruit is actually native to Brazil?). Really neat to see the whole process from picking to packing. They even give you two free packed pineapples ready to go through the airport! After the plant you go out to the fields to see the different stages of pineapple growth. You'll even get to sample some of the freshest possible pineapple you'll ever eat. Really awesome experience. Highly highly recommended.
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| Packages: | 2-for-1 Review Rebate Special |
| Attended as: | Couples |
| Posted on: | 2014/10/23 |
| Activity Date: | 2014/10/21 |
Reviewed by: Grady
I met my cousins in Maui. Due to schedule conflict, my cousin, family of four, took the tour of Haleakala sightseeing adventure on Tuesday. My family was scheduled to go on Thursday but got cancelled due to the hurricane. My cousins had a great time there. Pictures they took were beautiful. Too bad we did not get to go, but we plan to go to Maui again and that will be one of the site we will visit.
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| Packages: | Standard Package |
| Attended as: | Families with Young Children |
| Posted on: | 2014/08/30 |
| Activity Date: | 2014/08/05 |
Reviewed by: Jevons
Zipline is fun and the staff was very friendly! If I ever come back to Maui, I will come back and do it again for sure!
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| Packages: | 7-Line Zip Adventure |
| Attended as: | Couples |
| Posted on: | 2014/08/16 |
| Activity Date: | 2014/07/30 |
Reviewed by: Carmen
We had a great time! Our guides were excellent with our kids. We took our 5 year old daughter and 7 year old son and they loved it! Our daughter was a little scared at times but our guides helped her to feel comfortable and safe. Both kids loved every minute of it. The guides were very knowledgable about zip lining and the island. They all had a great sense of humor and seemed to really enjoy working with each other. :)
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| Packages: | 7-Line Zip Adventure |
| Attended as: | Families with Young Children |
| Posted on: | 2014/07/05 |
| Activity Date: | 2014/07/02 |
Reviewed by: Family Guy
We all had fun, the crew was great but after our first experience in Mexico which was da bomb, this one was pretty mild. Views are great, the walk to the zip lines was very short which was a major plus. In hind sight I would look for a more extreme type company.
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| Packages: | 7-Line Zip Adventure |
| Attended as: | Families |
| Posted on: | 2014/06/25 |
| Activity Date: | 2014/06/19 |
Reviewed by: Diane
Steve was an excellent tour leader. We enjoyed our trip through the processing plant and fields immensely! We were surprised that we got to taste pineapple on the tour. Delicious! The next day it rained so we were lucky to book the day we did!
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| Packages: | Pineapple Tour |
| Attended as: | Couples |
| Posted on: | 2014/03/23 |
| Activity Date: | 2014/03/20 |
Reviewed by: Mr. Anonymous
We first headed to Haleakala. There was a pleasant stop along the way for drinks and snacks. The views were spectacular and there was ample time to see the sites without being rushed. Judy, our tour director and driver, offered interesting facts and other information but appeared to be very bored and tired of the tour routine. She repeated the blurb about taking nothing but pictures about a gazillion times. Maybe it was just an off day for her. We headed to a very nice town for lunch. This was a pricey place, but the food was excellent and the service good. After lunch we headed to Iao and the rainforest inside. It was beautiful and once again we had ample time to see the sights without being rushed. At Iao we were switched to a different van that met us there and headed back home. All in all, a very pleasant day!
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| Attended as: | Friends |
| Posted on: | 2012/06/20 |
Reviewed by: Mr. Anonymous
I've done Piiholo Ranch Zipline before, so I wanted to try something different for our Maui trip this time. The course was awesome, and we were really high up on the tree. We just zipped from a tree to a tree, so we didn't hike too much like the other tour.
The guide was awesome, and we played a game the whole time we were on the tour, and the winner got a free T-shirt. Be ready to scream. I highly recommend this tour!
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| Attended as: | Couples |
| Posted on: | 2012/05/03 |
Reviewed by: Mr. Anonymous
Very nice, small group with a well informed guide.
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| Attended as: | Couples |
| Posted on: | 2010/12/02 |
Reviewed by: Pat from Austin
Thanks so much for showing us so many of the nicest parts of Maui. Charles, our tour guide, showed us around the island, while filling us in on the political and natural history of the area. It seemed to us that this was a wonderful way for first time visitors like us to get an overview of Maui.
Things we especially liked about this tour: being picked up at our hotel promptly at 7am, as advertised; the view from the top of Haleakala; the opportunity to see rare plants and birds on the mountain, such as silversword plants in bloom, and the unique Hawaiian Geese (Nene); our guide's amazing knowledge of the places we saw and their history; the wonderful lunch at Casanova's in Makawao; the beautiful scenery around the park at the Io Needle.
The opportunity to take this tour with a knowledgable guide and driver was wonderful. It permitted us to concentrate on the scenery, rather than worrying about driving on unfamiliar roads and trying to read a map and sightsee at the same t
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| Attended as: | Couples |
| Posted on: | 2008/09/17 |
Reviewed by: Maui Lover
Haleakala Crater was just amazing! You don't feel like you are in a tropical paradise because it gets cold up there! It is very spiritual and peaceful there, and we can't believe ancient Hawaiians used to climb on foot. Next time, I'd love to hike the crater.
We loved the Iao Needle as well. It was beautiful. Thanks!
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| Attended as: | Couples |
| Posted on: | 2008/07/11 |
Tips and suggestions
Reply from activity provider
An unexpected error has occurred. Please go back to the previous page and try again, or wait a few minutes and try once again.
Thank you very much for participating in the tour. However, we sincerely apologize for not being able to provide a satisfactory service.
Upon confirming the situation with the local operating company on the day of the tour, it appears that, as stated on our activity page, the Iao Valley was closed, and instead, you were guided to the Kula Marketplace. We are very sorry that the tour you were looking forward to did not meet your expectations. Additionally, we deeply apologize for the insufficient explanation regarding the schedule change from the guide on the day.
Thank you very much for your valuable feedback despite your busy schedule.
VELTRA Customer Support Team
この度は、ツアーにご参加いただき誠にありがとうございます。
しかしながら、ご満足いただけるサービスを提供できませんでしたこと、心よりお詫び申し上げます。
当日の状況を現地催行会社に確認させていただきましたところ、弊社アクティビティページに記載がございました通り、
イアオ渓谷が閉鎖されておりましたため、代わりにクラ マーケットプレイスにご案内させていただいていたようです。
せっかく楽しみにされていたツアーがご期待に沿った内容ではございませんでしたこと、弊社としても大変残念に思います。
また、当日の担当ガイドよりスケジュール変更についての説明が不十分でしたこと、深くお詫び申し上げます。
お忙しい中、貴重なご投稿を賜りまして、誠にありがとうございました。
VELTRAカスタマーサポートチーム