Waikiki Sunset Whale Watching Cruise - Iruka Hawaii Experiences [Dec - Mar]

Friendly staffs, no sight of whales

Reviewed by: VT

The staffs were so friendly and nice and would be perfect if we all spotted a whale or two :)

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Star of Honolulu Whale Watching Cruise with Banana Bread & Coffee | 2-Hour Morning Tour [Jan-Mar]

Awesome way to spend a morning in Oahu

Reviewed by: Z_Morgenstern

As the title says, it's an awesome way to spend a morning in Oahu! (Feb 2024)

We arrived early to self park and upon boarding we're guided to the main lower deck for a brief introduction and instructions. The Star of Honolulu was spacious with several decks, allowing options for guests as to how they want to go about the whale watching experience. Our group stayed on the second deck, not too many people went there (we think, as compared to the top deck).

Kaitlyn, our naturalist, was entertaining - lots of dad jokes* - and information about the wildlife in the area (whales, dolphins, etc).

Finally the highlight of the tour, the whale sighting! We were very lucky to be able to witness a mama whale teaching her baby whale how to breach! It was so fun and amazing to watch them play around in the water. That's sure to be an unforgettable experience. It was good timing too that we visited Hawaii during peak whale watching season.

Other points I'd like to mention:
- The restroom was clean and had a lot of stalls, so you wouldn't have to worry.
- The crew also mentioned that they had ginger chews to help if you're feeling a bit seasick.
- Food & drinks are available to purchase onboard.
- I was rather a bit worried that the life vests were only available inside the benches on the main deck (iirc). I think it might be good to make sure there are life vests in other areas of the boat as well in case of emergency. Not everyone on the upper decks might be able to come down the stairs. Or maybe I'm just being a worrywart, don't mind me.

*KRILL-ed cheese was my favorite joke. :D

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ホエールウォッチ　最大80名乗りのカタマラン船！ソフトドリンク飲み放題付き＜ワイキキ送迎可／12/1～3/31＞

I couldn't see it. 見れなかった

Reviewed by: eey

I think it would be better to have options like a half-price refund if we can't see the whales, because there might be times when the schedule doesn't match even if it's free next time.

クジラが見れなかった場合は半額返金などのオプションがある方がいいと思う
次回タダでも日程が合わない場合があるから

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Waikiki Snorkel with Turtles Cruise with Beers & Cocktails - Ke Kai Catamaran

Must do experience!

Reviewed by: Nicole

We were a group of 11, and everyone voted this the best activity of our time in Waikiki.
Book early in your trip, as we were rescheduled due to the weather, to ensure that we had the best experience and visibility.
Boarding from Waikiki Beach is so convenient and meant we didn't have to spend time and money getting to the harbour.
Crew were great fun and helped to guide the group to turtle sightings.
Drinks are included!

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Star of Honolulu Whale Watching Cruise with Banana Bread & Coffee | 2-Hour Morning Tour [Jan-Mar]

Great Time!

Reviewed by: Anna

We had a great time on the boat! Unfortunately, we did not see a whale but was offered a rain check to return. We would love to come back and do it again! The staff was excellent and very informing.

Maholo!

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2.5-Hour Turtle Snorkel Sail Tour from Waikiki Beach - Cold Brew Coffee, Snacks & One Drink Included

Good value and tour

Reviewed by: Cal

Good value, tour guides very nice and knowledgeable, made sure everyone was safe and pointed out the sea turtles. The water was a bit murky that day but we still got to see a lot of fish and some sea turtles. The only part I didn’t like was at the end the guide threw crackers into the water to attract fish so we could get a better view of the fish. This seems like it would be bad for the fish and not sustainable.

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【冬季限定！1/3～3/21】ホエールウォッチ　スターオブホノルル号　1500名乗船可能なハワイ最大のクルーズ船！軽食＆ドリンク付き＜ワイキキ送迎可＞

I was able to see whales! クジラ見れました！

Reviewed by: ガガ

We participated as a couple in our 70s. First of all, the view from the ship was amazing! We were able to see the buildings of Hawaii and Diamond Head from the sea side, and we enjoyed it even when we couldn't see any whales. We spotted whales about three times! Although we couldn't see their entire bodies, we were able to see their tails and the spouts. The interior of the ship was spacious, and we could go out to the deck from various levels, which made it fun to experience the different views. Right after boarding, there was a photo session, and we received the developed photos at the end. Onboard, we could purchase light snacks, soft drinks, and alcohol.

70歳夫婦で参加しました。
まず、船内からの眺めが最高でした！ハワイの建物やダイヤモンドヘッドを海側から見ることができ、クジラが見れないときも楽しめました。
クジラは３回ほど見えました！身体全体は見えなかったですが、尻尾や潮吹きの様子を見ることができました。
船内は広くいろいろな階からデッキに出ることができ、移動してそれぞれの景色の違いも楽しかったです。
乗船してすぐに写真撮影があり、最後に現像したものを頂けました。船内では軽食やソフトドリンク、アルコールも購入できました。

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Waikiki 2-Hour Morning Whale Watch Tour - Three Tiki Catamaran [Dec - Apr]

Beautiful day at sea on a perfectly sized boat!

Reviewed by: Brooke

The check-in was quick and painless. The boat was very clean & had a bathroom (which we didn’t need.) The crew gave each passenger a small bottle of water. The crew was friendly and they had great music onboard. It was a beautiful morning on the water and the sailing was smooth. Sadly, we didn’t see any whales, but understandably, that can’t be controlled. They did offer us a second trip at no cost, which I feel is the best they can do! I loved the size of the boat the most. It’s big enough to manage the sea, but not so large you feel lost in the passenger count. If you want a wonderful morning on the water, don’t hesitate to book.

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マンタ大学夜学部　野生のマンタ＆ナイトシュノーケリングツアー ＜送迎可／日本語スタッフ乗船日あり＞

Being absorbed means being in a dreamlike state. 夢中とはまさに夢の中のこと

Reviewed by: ムクドリの黄色い足

In this time of yen depreciation, I hesitated to join the activity tour, but I’m really glad I experienced it! It felt almost unbelievable, like I was in a dream… it was a graceful, powerful, and majestic time with the manta rays.

However, my whole family tried to take photos with our smartphones, but we were so focused on observing and getting into position that we ended up not capturing a single image, which I truly regret. It was the highlight of the trip, but the impact of that experience is something that words alone cannot convey.

For those considering participation, having good physical stamina will enhance your enjoyment, so I recommend not postponing and experiencing it as soon as possible. Also, be sure to prepare your health to avoid lack of sleep and to be ready for potential seasickness!

この円安のご時世、アクティビティツアー参加はとても迷ったのですが、本当に体験して良かったです！
なんだか信じられない、夢の中にいたような…優雅で、パワフルで、雄大なマンタとの時間でした。
　
ただ、家族全員スマホで撮影を試みたのですが、体勢を整えて観察するので精一杯になり、画像が一枚も撮れなかったのが本当に本当に心残りです。
この旅行のハイライトとなったのですが、あの迫力はみんなに言葉だけでは伝えきれないです。

参加を考えている方は、体力があった方がより楽しめるので、また今度にと先延ばしせず体験されることをお勧めします。
あと船酔いに備え、睡眠不足にならないよう体調整えての参加を！

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2-Hour Whale Watch Cruise from Kaanapali with Sea Maui Including Snacks & Open Bar [Dec-Apr]

Scenic Ride

Reviewed by: kerry

Very much a book cruise. Scenery was beautiful and staff were super friendly, but no information on whales other than that is was whale season. being on the boat was wonderful and can't beat the view and we did see whales, but I wish I hadn't had the mai tai as too strong for me. Bus was fun!

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【冬季限定！1/3～3/21】ホエールウォッチ　スターオブホノルル号　1500名乗船可能なハワイ最大のクルーズ船！軽食＆ドリンク付き＜ワイキキ送迎可＞

I couldn't see any whales, but it was a great cruising experience! クジラは見えなかったけど良いクルージングになりました！

Reviewed by: あいう

Meet at Pier 8 near Aloha Tower at 8:00 AM.
There is a shuttle service, but you can also take The Bus from Waikiki for just $3 one way!
I arrived before 8:00 AM, and check-in started right at 8:00, with check-in open until around 8:30. It's definitely better to arrive early.
We departed on time, and the female guide spoke various things in English to the participants, but I couldn't understand anything. (laughs)
After that, we were told we could freely move around the deck, and I looked out at the sea from the third floor, searching for whales.
The explanations about the whales were given alternately in English and Japanese, which was very educational and enjoyable.
Later, we heard an announcement about the direction of a spout, and everyone stared in that direction, but we didn't see any whales until the end of the cruise.
Well, it's nature, so it can't be helped.
That said, the view of Diamond Head from the sea was very beautiful, and it was a great experience.
When we were getting off the boat, there was an announcement that those who wanted could get tickets to ride again. If you're confident in your English, feel free to ask.
Considering the time I had in Honolulu, I thought it would be impossible to try again, so I didn't reschedule this time. After all, there's no guarantee that I would see anything next time either...
It was a fun experience. Thank you very much.

８時にアロハタワー近くのピア８集合。
送迎があるけどワイキキから出てるザバスで向かえば片道３ドルで行けます！
８時前に着き、８時ちょうどにチェックイン開始、８時半くらいまでチェックイン受け付けてた印象です。早く行くに越した事は無いですが。
時間通りに出航し、まず添乗員の女性が参加者に向かって色々英語で話してましたが全く分からず。笑
その後は自由にデッキを移動して良いと言われ、3階から海を眺めクジラを探しました。
クジラについての説明が英語と日本語交互で行われ、とても勉強になったし楽しかったです。
その後、潮吹きが何時の方向で見えましたのアナウンスを聞きみんなでそちらの方向を凝視するもクルージング終了までクジラは現れず。
まあ、自然相手なので仕方ないですね。
とは言え海から見るダイヤモンドヘッドはとても綺麗で、良い体験になりました。
船を降りる時、希望者はまた乗れるチケットをくれるとアナウンスがありました。英語で伝えられる自信がある人は言ってみてください。
ホノルル滞在時間を考えるとまたチャレンジするのは無理かなと思い、今回は特段振り替えませんでした。次乗った時見れるとも限りませんからね、、、。
楽しい経験になりました。ありがとうございました。

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Big Island Whale Watching Cruise from Waikoloa - Hawaii Nautical [Dec-Mar]

THE BEST!

Reviewed by: Sammy’s Mom

This boat was by far the best option for whale watching. We took my 3 year old son for his birthday, so glad we chose this one. Our captain was determined to have everyone witness all of the amazing sights of whales in their natural habitat including, breaching, Mom and baby, whale tail waves, even the smell of anchovy whale breath! Will definitely be doing this one again! This was the highlight of our trip, an unforgettable experience! Mahalo Hawaii Nautical!

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Star of Honolulu Whale Watching Cruise with Banana Bread & Coffee | 2-Hour Morning Tour [Jan-Mar]

First time whale watching experience!

Reviewed by: Daysi

This was my husband and I's first time whale watching and first time in Hawaii. We were welcomed aboard the Star of Honolulu by friendly crew members. The boat experience alone was great. The education we obtained from the tour was helpful because although, we didn't see a whale breach that day, we were able to spot one the next couple of days with the information that we obtained from the tour. Definitely would recommend this tour to family and friends!

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PacWhale Eco-Adventures 2-Hour Whale Watching Tours from Maalaea [Nov-Apr]

Far exceeded our expectations!

Reviewed by: Meghan M

This tour was amazing. We went in February during peak whale watching season and saw so many more whales than we were expecting. There were almost no breaks in whale sightings during the two hour experience. The entire crew was fun and professional, especially Taylor who spoke almost the entire time to point out whale sightings, give us fun facts and information about whales, and discuss the importance of conservation. We rented binoculars in the store, which I would recommend to enhance the experience. The views were also incredible of Maui and surrounding islands.

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【冬季限定！1/3～3/21】ホエールウォッチ　スターオブホノルル号　1500名乗船可能なハワイ最大のクルーズ船！軽食＆ドリンク付き＜ワイキキ送迎可＞

I couldn't see any whales. クジラ見れませんでした

Reviewed by: あけちゃん

It was a windy day, so perhaps due to that, the boat rocked quite a bit. With the wind and the cold, I think it's better to have a jacket. I didn't get seasick, possibly because the motion sickness medication worked for me, but I saw several people looking unwell, so I recommend taking the medication.

Unfortunately, I didn't see any whales until the end, but I will try to think of it as having enjoyed the cruising experience. However, it was mentioned that if we didn't see any whales, we would receive a ticket for a future ride, but I didn't receive one. There weren't any other available dates for me, so it's not a big deal if I don't get one, but just for your reference.

風の強い日でしたので、その影響もあるのか船はかなり揺れました。
風もあり寒いので上着があった方がいいと思います。私は酔い止め薬が効いたのか、船酔いはしませんでしたが気分が悪そうにしている人を何人か見かけたので薬は飲んでおいた方がいいかと思います。
肝心のクジラは最後まで見えなくて残念でしたがクルージングを楽しんだと思うことにします。
ただ、見れなかったときは次回乗れる券がもらえるようなことが書いてありましたが、もらえませんでした。日程的に他に空いてる日はなかったので、別にもらえなくてもいいのですが、参考まで。

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Star of Honolulu Whale Watching Cruise with Banana Bread & Coffee | 2-Hour Morning Tour [Jan-Mar]

Whale Watch

Reviewed by: Deb

Enjoyed our whale Watch. Staff are very knowledgeable! Always enjoy this tour! We take this trip every year we are on Oahu. Saw dolphins and whales! The drinks are reasonably priced and delicious! We love getting out on this boat because it is so peaceful in the water is so beautiful and blue. Every time we have taken this cruise we have seen whales! The check-in process was very easy as they were waiting right outside the boat. Parking was easy and it was $10 for the duration we were parked. We used hawaii activities.com to book this trip. They were very easy to deal with and enjoyable. We have been on the star of Honolulu for several different types of excursions. The boat is very safe and we have always enjoyed our time on them.

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【冬季限定！1/3～3/21】ホエールウォッチ　スターオブホノルル号　1500名乗船可能なハワイ最大のクルーズ船！軽食＆ドリンク付き＜ワイキキ送迎可＞

I was able to see it multiple times during the tour. ツアー中何回も見れました。

Reviewed by: れー

We participated as a group of four, with two adults and two children. We opted for the shuttle service.

After boarding, we had a little time and were able to enjoy breakfast with the bread we brought along.

The onboard announcements (in English) inform you about the direction to look for whales, so I don't think you'll miss them.

We were able to see the whales spouting water and their tails multiple times. Unfortunately, we didn't get to witness a whale jumping out of the water. However, it was a fun experience, and we felt the presence of the whales more than we expected.

It can be quite windy, so having a long-sleeved jacket is advisable.

大人2人、子ども2人の計4名で参加。
送迎付きにしました。
乗船してから少し時間があり、持ち込んだパンで朝ごはんを取る余裕がありました。

船内アナウンス(英語)で、時計のどの方向にクジラが見えるか教えてくれるので、見逃してしまうことはないかと思います。

クジラの潮吹きや尾びれは何度も見ることができました。
クジラがざっぶーんとジャンプするような姿を拝むことは残念ながらできませんでした。
でも、思った以上にクジラの存在を感じることができて楽しい時間でした

風が強く長袖の上着があった方が安心です。

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【冬季限定！1/3～3/21】ホエールウォッチ　スターオブホノルル号　1500名乗船可能なハワイ最大のクルーズ船！軽食＆ドリンク付き＜ワイキキ送迎可＞

I'm glad I could see it! ^_^ みれてよかった^_^

Reviewed by: ミミちゃん

I was worried about the bad weather until the day before, but we set sail safely.
When I strained my eyes on the fourth floor, I spotted some splashes of water.
It was far away, but I was moved to see the jumps!
After that, I was able to see them many more times, which made me very satisfied!
Aside from the initial briefing area being a bit cramped and crowded, and the fact that only the first floor restroom was available, I was very satisfied.
There were some people who seemed to be seasick, possibly due to the slightly high waves. I chose this option because I felt reassured that I could try again if I didn't see anything, and I think it was a good choice.

前日までの悪天候で心配しましたが無事出航
4階で目を凝らしていると水しぶき発見　
遠かったけどジャンプもみれて感動^_^
そのあとも何度も見られて満足満足！
最初の説明会場が手狭で密集してたのとトイレが一階しか利用できなかったのを除けば大満足です
波が少し高かったのか船酔いしてる人が見受けられました　もし見られなければもう一度チャレンジできる安心感で選びましたが良い選択だったと思います

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2-Hour Afternoon West Oahu Whale Watching Tour - Hawaii Nautical [Dec-Mar]

whale cruise

Reviewed by: Debby and Dan

there were tons of whales, great crew that was friendly and knowledgeable, we really enjoyed the trip!

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【冬季限定！1/3～3/21】ホエールウォッチ　スターオブホノルル号　1500名乗船可能なハワイ最大のクルーズ船！軽食＆ドリンク付き＜ワイキキ送迎可＞

I encountered whales several times on a large boat, and the view of Oahu from the sea was amazing. 大きな船で何度かクジラに遭遇、海の上からのオアフ島の眺めも最高

Reviewed by: 水戸黄門

I was worried about seasickness, so I chose the largest sightseeing boat on Oahu. The view as we left the harbor and passed through Waikiki towards Diamond Head was simply amazing. As we got closer to Diamond Head, we encountered a family of whales three times. A group of about three, possibly a mother and her calves, surfaced for air, and every time they spouted water, cheers erupted. Onboard, there was a briefing about where to look when whales were spotted, which made the experience enjoyable. It seems this boat is also used for Sunset Dinner Cruises at night, and it had a restaurant onboard. Next time, I definitely want to experience the Sunset Cruise.

船酔いが心配だったのでオアフ島で一番大きいという観光船を選択。港をでてワイキキ沖を通ってダイヤモンドヘッドに向かう景色は、それだけで素晴らしいものです。ダイヤモンドヘッドに近くなったころに、クジラの家族？に三度遭遇。親子なのか三頭くらいの群れが呼吸のために海面に出てきて汐を吹くたびに歓声があがりました。船内では、クジラが見えたときのアナウンスと見る方向などが事前にレクチャーされており、楽しめました。この船は夜はSunset Dinnerクルーズなどに使われているようで、レストランも完備されていました。次回は是非、Sunsetクルーズを体験してみたいと思います。

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シャークシュノーケリング　海洋専門家がご案内するケージ無しのサメと泳ぐ体験！6名までの少人数制＜2時間／ノースショア発＞

A 5-year-old girl was also super excited! Snorkeling with real sharks! 5歳の女の子も大興奮！リアルサメとシュノーケリング！

Reviewed by: Dai

We participated in the tour as a family of three. Initially, we had booked for noon, but we received a recommendation from One Ocean to change it to 8 AM. There was no pick-up service, so we met at the location. The parking space at the harbor is spacious, so I don't think there will be any worries about parking. We met with the tour guide at the harbor, filled out a waiver, and boarded the boat. On the way to the shark point, there was an explanation of safety precautions regarding sharks, and we arrived at the point in about 30 minutes.

When my child shouted, "Shark!", I looked into the water and saw many sharks! It was a bit scary, but I trusted the explanation that there have been no accidents in the past 20 years and entered the water. The sharks were very calm, swimming gracefully, and they were beautiful. My impression of sharks has completely changed.

I wanted to see a tiger shark, but I was told that it wasn't the right season. However, we were able to see a whale, which is rarer than a tiger shark! It was a tour that left my child very satisfied. I would love to participate again. Additionally, for an extra fee of about $70, you can purchase a Go-Pro video. I would definitely like to join again!

家族3名でツアーに参加しました。最初に予約した時は昼12時で予約していましたが、ワンオーシャンから朝一がお勧めだと連絡があり、8時に変更しました。送迎はなく、現地集合です。ハーバーの駐車場スペースは広く、駐車場の心配はいらないと思います。ハーバーでツアーの方と待ち合わせして、誓約書を記入して、船に乗り込みます。サメのポイントへ向かう間に、サメの注意事項などの説明があり、30分ほどでポイントに到着です。
子供が「サメだ！」と叫んだので、海を覗くと、たくさんのサメがいます！
少し怖かったのですが、過去20年間、事故はないと言う説明を信じて、海へ入りました。
サメはとても落ち着いていて、泳ぎも優雅で、とても美しかったです。全くサメの印象は変わりました。
タイガーシャークを見たかったのですが、時期的に見れないとの事。しかし、タイガーシャークより希少なクジラを見る事ができました！
子供も大満足なツアーでした。また、参加したいと思います。また、追加料金70ドルほどで、Go-Proの動画を買う事もできます。また参加したいと思います！

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【冬季限定！1/3～3/21】ホエールウォッチ　スターオブホノルル号　1500名乗船可能なハワイ最大のクルーズ船！軽食＆ドリンク付き＜ワイキキ送迎可＞

Whale watching ホエールウォッチング

Reviewed by: たまちゃん

I participated in a whale watching tour with my middle school son. The pickup was near our hotel, but there were other tours, and when the bus arrived, it turned out to be for a different tour. After that, our tour bus arrived, but the pickup was a bit delayed. The bus was clean, and there was no typical bus smell, making it comfortable.

Once on board, we listened to explanations in a large dining area on the first floor, where those who wanted could pay for meals. All the staff were locals, so the explanations were in solid English. After the briefing, we could go up to the deck.

We waited at a spot where whales were expected to appear. The boat rocked quite a bit while moving and even while waiting. I took motion sickness medication, but those who are prone to seasickness might get nauseous. I got seasick quickly and rested on a chair on the deck.

We saw a few dolphins. I heard that when a whale appears, they announce it by saying "○ o'clock," so I was lying down and seemed to have missed it when it showed up. My son noticed it because someone next to him murmured about the spout, and he saw it when they said "3 o'clock," so he apparently saw it twice. The whales were quite far away, as shown in the photos, while the dolphins were relatively close.

中学生の息子とホエールウォッチングに参加しました。
ピッキングは宿泊ホテルの近くでしたが、他のツアーの方もいて時間に来たバスが来たので聞いてみると違うツアーでした。その後当ツアーのバスが来ましたが、お迎えは少し時間が遅れていました。バス内は清潔でバス特有の匂いもなく快適でした。
乗船し、1階の食事が出来る大部屋で説明を聞きながら希望者は有料で食事が出来ます。スタッフは全員現地の方なので、説明もガチ英語。
説明が終わったらデッキへ上がれます。
出没スポットと思われるところで待機。船は走っているときも待機中も結構揺れます。酔い止めを飲んでいましたが、乗り物酔いしやすい方は酔ってしまうでしょう。私はすぐに酔ってしまい、デッキの横になれるチェアで休んでいました。
イルカが数匹見れました。
「○oclck」とクジラがでたらアナウンスされると聞いたので、横になっていましたが気づかないうちに現れていたようです。
息子は隣の人が呟いたため気づいて見えた潮吹きと、「3o'clock」と言われてみたので計2回見えたようです。クジラは写真の通り遠巻きで、イルカは割と近くで見えます。

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ホエールウォッチ　マジェスティック号　横揺れが少ない最新テクノロジー採用の次世代クルーズ船＜アロハタワー発／12/26～3/31＞

I saw a whale! クジラ見られました！

Reviewed by: ひとみ

From the moment we set sail, the sparkling sea and the pleasant wind made me feel great, and I thought it would be enough even if we didn't see any whales! However, shortly after departing, we were greeted by a large pod of dolphins. They seemed to playfully swim alongside the boat, and I was thrilled to see so many adorable dolphins.

A little further ahead, we spotted two whales spouting water. They weren't very large, but their size was clearly different from the dolphins, moving gracefully. Throughout the trip, dolphins and whales appeared alternately, making the two and a half hours fly by. The crew mentioned that we were particularly lucky to see so many whales today.

出航前からキラキラ光る海と風に気持ちよくて、クジラ見られなくても十分！と思っていましたが、出航して少ししたら、まずはイルカの大群。
ふざけながら船に並走してくれるようで、たくさんの可愛いイルカたちがみられて感激。
その後その少し先で潮を吹くクジラが2頭。
それほど大きくないクジラでしたが、明らかにイルカとは違う大きさ。ゆったりした動き。
その後もイルカやクジラが代わるがわる現れて、あっという間の２時間半でした。
今日は特にたくさんのクジラが見られたよと船の方もおっしゃってました。

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【冬季限定！1/3～3/21】ホエールウォッチ　スターオブホノルル号　1500名乗船可能なハワイ最大のクルーズ船！軽食＆ドリンク付き＜ワイキキ送迎可＞

The pickup did not come. お迎えが来ませんでした

Reviewed by: 匿名

I was supposed to participate with a pickup from the Lacroix Hotel. Even after 15 minutes had passed, no one arrived, and when I called the contact number that said, "Please contact us if you haven't been picked up after 5 minutes," I received a message saying it was outside of business hours, leaving me at a loss. When I consulted with the front desk at the Lacroix Hotel, they kindly made a call and connected me with a Japanese woman from the tour company. After explaining the situation, I was told, "Your pickup is at Sheraton Waikiki. The pickup time for today has already passed. You can take a taxi at your own expense." I mentioned that I had requested the pickup from the Lacroix Hotel from the beginning, that I had already paid for the service including the pickup, and that it didn't have to be today, and only then was I finally offered a reschedule. It was very disappointing that they spoke as if it was my mistake from the start without trying to find the cause of the misunderstanding, and their response reflected that. Since it was a family trip, I rescheduled for the next day, but honestly, I felt like canceling due to their handling of the situation. If a customer cancels on the day of, they incur a cancellation fee, so I thought it would be reasonable for them to provide compensation for this incident. The next day, the pickup was also more than 15 minutes late, and when I called, I couldn't get through, just like the day before. Fortunately, there was another family scheduled to participate, and they received a call about a 20-minute delay on their mobile phone, and I felt relieved when I saw the bus arrive shortly after. However, I was truly disappointed with these experiences over two consecutive days.

Managing time to avoid being late with young children and planning this trip with excitement for months, it is regrettable to have to go through such anxiety and discomfort. I also emailed Veltra about the lack of pickup, and they promptly and very kindly intervened with the tour company. It was through Veltra's contact that I learned for the first time that the pickup location had mistakenly been set to Sheraton Waikiki. The tour company did not provide any explanation or apology regarding this mistake and spoke as if it was a communication error between Veltra and the tour company. While I understand that mistakes can happen, I believe it is very rude not to offer a sincere explanation or apology. I recommend Veltra, but I do not recommend this tour company.

ラクロワホテルお迎えで参加予定でした。15分過ぎても来ず、「当日5分過ぎたら連絡ください」という連絡先に電話しても営業時間外というアナウンスが流れ、途方に暮れていました。ラクロワホテルのフロントの方に相談すると電話をかけてくださり催行会社の日本人女性の方と繋げてくれました。経緯をお話すると「シェラトンワイキキお迎えになっています。今日のお迎え時間はもう過ぎています。自費になりますがタクシーで来ていただいてもいいです。」と言われました。申込時からラクロワホテルでお願いしていること、送迎込みの金額をすでにお支払いしていること、今日でなくてもよいことを伝えるとようやく振替を提案されました。行き違いの原因を探そうともせず最初からこちらのミスであるような言い方をされ、それを踏まえた対応をされたのは大変遺憾でした。せっかくの家族旅行なので翌日に振り替ましたが正直キャンセルしてもいいと思うくらいの対応でした。お客側が当日キャンセルしたらキャンセル料が発生するのですから、今回はこちらにもそれに見合った弁償があってもいいのではないかと思いました。翌日もお迎えは15分以上遅れ、電話をかけても昨日と同じく繋がりませんでした。幸い参加予定のご家族がもう一組おり、そちらの携帯に20分ほど過ぎたころ遅延している旨電話が来て、すぐにバスが見えたので安心しました。しかし2日連続のこれらの対応には本当にがっかりしました。
幼いこどもを連れて時間に遅れないよう時間管理をし、何ヶ月も前からスケジュールを立てて楽しみに旅行に来ているのに、こんな不安な思いや不快な思いをしなければならないのは残念です。
ベルトラさんにもメールでお迎えが来ない旨ご相談したのですが、催行会社との間に入り、迅速に大変親身にご対応いただきました。ベルトラさんからのご連絡で初めて催行会社側のミスで送迎先がシェラトンワイキキになっていたことを知りました。催行会社の方はその旨の説明も謝罪もなく、ベルトラさんと催行会社の間での伝達ミスのような言い方をされました。ミスをするのは人間なのでしょうがないと思います。しかし誠実な説明や謝罪ないのはこちらに対して大変失礼だと思います。
ベルトラさんはおすすめしますが、こちらの催行会社はおすすめしません。

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Big Island Manta Ray Night Snorkel Tour Adventure on a Hawaiian Sailing Canoe

fun!

Reviewed by: blake

fun!fun!fun!fun!fun!fun!fun!fun!fun!fun!fun!fun!fun!fun!

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イルカ大学　イルカウォッチング＆シュノーケリングクルーズ　イルカと泳ぐプランも！マリンアクティビティも充実＜ランチ付き／日本語／ワイキキ＆コオリナ送迎可＞

I was able to see whales and dolphins! ⭐︎ クジラとイルカ見れました⭐︎

Reviewed by: RIN RIN

This was our first trip to Hawaii, and we stayed for a week with my family (my husband, our 10-year-old daughter, and me). We also participated in a dolphin tour for the first time.

The meeting time was early at 5:30 AM in front of our hotel, but it was manageable if we went to bed early the night before.

I was worried about the weather since it had been changing from rain to sunshine up until the day before, but fortunately, it cleared up, and we were able to set sail.

I tend to get motion sickness and took medication, but I ended up getting sick five times. A few others on the tour also experienced this. I regretted not taking the medication earlier, but I suppose it couldn't be helped.

At the beginning, as we set sail, we all participated in a traditional Hawaiian prayer in Hawaiian, asking for safety on our journey and to encounter dolphins, while throwing plumeria flowers into the sea. At that moment, the sun broke through the cloudy sky, and it felt like we had received permission, creating a magical atmosphere!

A wetsuit is a must! I recommend purchasing one as an option.

When we spotted dolphins, I was feeling unwell and stayed on the boat, but my husband and daughter put on their snorkels and entered the water. Since it was her first time using goggles, our daughter panicked at one point, but a female guide who spoke Japanese and had a license supported her. Although they couldn't swim close to the dolphins on their first try, I could see them from the boat despite feeling sick. My husband said it was his first experience in waters 1,000 meters deep, and although it was scary, he had a lot of fun!

After that, we encountered various marine creatures! We saw a whale spouting water, dolphins, and a baby hammerhead shark...

The tour guide informed us about the creatures we encountered:

- False killer whale
- Spotted dolphin
- Hammerhead shark
- Green sea turtle
- Humpback whale (spouting in the distance)

Afterward, we had a great time snorkeling and playing on the slide in an area with calmer waves.

I would love to participate again for a rematch. Thank you very much!

Even though I felt sick, I was truly able to encounter many marine creatures in the magnificent nature of Oahu, and the staff provided a lot of support. Having a Japanese-speaking guide was really helpful. I am grateful for that.

今回　初めてのハワイで家族（私、主人、娘10歳）1週間滞在。イルカツアーも初めて参加しました。

朝　宿泊ホテル前に集合時間5時半と早いのですが、前日早く寝てれば大丈夫です。

前日まで雨降ったり晴れたりコロコロと天気が変わって心配しましたが、無事晴れて出航できました。

私は乗り物酔いしやすく薬を飲みましたが、リバース5回もしました。他の方も何人かいました。早めに飲み薬を飲めば良かったかな？と後悔しましたが、仕方ない事だと思います。

最初、出航し皆んなで海と自然、旅の安全、イルカに出会えるようにお願いする気持ちで、ハワイの伝統的なお祈りの儀式をハワイ語で言い
プルメリアの花を海に投げました。
そしたら、曇ってた空から太陽が当たって許可された様な気分になり幻想的な空間でした！！

ウエットスーツは必須です！！オプションで購入した方がおすすめです。

イルカを発見し
私は気持ち悪く船の中にいましたが、
主人と娘は、シュノーケルをつけて海に入りました。娘はゴーグルが初めてだった為途中　パニックになってましたが、日本語ガイドしてくれた女性がライセンスを持っていて娘をサポートしてくれました。1回目はイルカの近くで泳げませんでしたが、
私は気持ち悪いけど、船の上からは、イルカが見えました。主人は水深1,000メートルの沖合なんて初めての経験で怖かったけど本当に楽しかった！！と言っておりました。

その後、色々な海洋生物に出会えました！！クジラが潮を吹いてたりイルカ、子供のハンマーヘッドシャーク…

ツアーの方から教えていただいた
出会った生き物：

コビレゴンドウ

マダライルカ

ハンマーヘッドシャーク

アオウミガメ

ザトウクジラ（遠くに潮吹き）

そのあと波の少ない場所でシュノーケルとスライダーでたくさん遊べました。

またリベンジで参加したいと思っております。
ありがとうございました！！

気持ち悪くても本当にオアフ島の雄大な自然の中で沢山の海洋生物と遭遇することが出来、スタッフの方々も色々とサポートしてくれました。日本語ガイドの方もいて本当に助かりました。感謝しております。

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【冬季限定！1/3～3/21】ホエールウォッチ　スターオブホノルル号　1500名乗船可能なハワイ最大のクルーズ船！軽食＆ドリンク付き＜ワイキキ送迎可＞

I saw it 7 or 8 times. 7，8回見えた

Reviewed by: ごんチャン

At first, I saw a small whale, about 5 meters long, showing its dorsal fin and tail fin about three times. After that, I spotted a mother whale, which seemed to be just under 10 meters long, showing its dorsal fin and spouting water about three times. The waves were about 3 meters high, and the boat rocked a bit, but it was very enjoyable.

初め、子クジラとみられる５ｍくらいのが背びれ、尾びれが3回くらい見れた。
そのあと、母クジラとみられる１０ｍ弱のが、背びれと潮吹きが3回くらい見られた。波は３ｍくらいあり、船は多少揺れたが、とても楽しかった。

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【冬季限定！1/3～3/21】ホエールウォッチ　スターオブホノルル号　1500名乗船可能なハワイ最大のクルーズ船！軽食＆ドリンク付き＜ワイキキ送迎可＞

It's disappointing that I couldn't see it. 見れなく残念

Reviewed by: kyo

Unfortunately, I was disappointed that I couldn't see the whales. I thought they would give us tickets for the following day if we couldn't see them, but I didn't receive any explanation or tickets.

あいにくクジラは見れなくて残念でした。
見れなかったら翌日以降のチケットをくれると思っていたが、何も説明もなく貰えなかった。

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Star of Honolulu Whale Watching Cruise with Banana Bread & Coffee | 2-Hour Morning Tour [Jan-Mar]

Best Morning of our Trip

Reviewed by: JGonzales

Although the day was grey and windy....the day at sea was excellent. Whales were not seen, but everything from the crew and staff members were excellent. The naturalist on board was so informative and wandered the ship answering all our questions. she was so easy to talk to and answered all our questions even the silly ones. Since we did and early morning cruise. we had coffees and snacks...dont forget to get the Mac nut cookies.....they are the best! We will do it again and hopefully have better luck in viewing....

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2.5-Hour Turtle Snorkel Sail Tour from Waikiki Beach - Cold Brew Coffee, Snacks & One Drink Included

Sunny!

Reviewed by: Kara

Fun, but it gets hot out in the sun! Just be sure to bring tons of screen(reef safe!)

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