Reviewed by: ヒロシ
I was comfortably transported in a spacious car with roomy seats. Fortunately, I didn't have to stop at three hotels, so the travel time was short, and I arrived at the hotel quickly. I definitely want to use this service again next time.
ゆったりした車内にゆとりあるシートで快適に送って貰えました。幸い3ホテルした回らなかったので
かかる時間も短くて早くホテルに到着出来ました。
次回も必ず利用したいと思います。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Friends |
| Posted on: | 2016/05/06 |
| Activity Date: | 2016/05/03 |
Reviewed by: Karen
The driver was on time and very pleasant and informative. We were the only two on the van and went directly to the airport. You would pay more than three times this in Phoenix.
| Rating: | |
|---|---|
| Packages: | [Departure] Hotel to Airport |
| Attended as: | Couples |
| Posted on: | 2016/05/03 |
| Activity Date: | 2016/04/30 |
Reviewed by: かーちん
From the hotel in Honolulu to the airport. It's okay in terms of being affordable and convenient. However, I wonder why there is still a sense of something lacking for Japanese people.
ホノルルのホテルから空港へ。安くて利用しやすい点でOK。しかし、日本人には何か少し物足りなさが残るのはなぜでしょう。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Couples |
| Posted on: | 2016/05/03 |
| Activity Date: | 2016/02/16 |
Reviewed by: かーちん
Arrived in Honolulu on a domestic flight from Kona, Hawaii. Someone greeted us at the baggage claim area. We boarded with another group and safely arrived at the hotel, but there wasn't anything particularly impressive about the experience. Maybe next time, a taxi would be better.
ハワイ島コナからの国内線でホノルルに到着。荷物受取り場所で声をかけてくれました。私たちともうひと組が乗車、無事ホテルに到着しましたが、特に感動することもなく、次回はタクシーのほうがいいのかな。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Couples |
| Posted on: | 2016/05/03 |
| Activity Date: | 2016/02/13 |
Reviewed by: Uflowah
Hi, my friend was surprised, but it would be nice it your company would post picture of the greetings on your website.
| Rating: | |
|---|---|
| Packages: | Deluxe Fragrant Tuberose & Orchid Lei |
| Attended as: | Friends |
| Posted on: | 2016/04/30 |
| Activity Date: | 2016/04/06 |
Reviewed by: 62歳・女性です
My first solo trip abroad. It was also my first time arranging and taking a shuttle bus by myself... The flight was delayed by an hour. However, at the Roberts check-in counter, there was a staff member who spoke Japanese, and they handled everything properly despite the delay. They dropped us off in order based on a list with the names of the hotels where guests were staying. They put a sticker with the hotel name on my suitcase, so I didn't have to worry even if the driver couldn't speak Japanese. They also came to pick me up with plenty of time to spare for the return trip, which was really reassuring. Thank you to the drivers for your safe driving!
初めての海外一人旅。シャトルバスを自分で手配して、乗るなんてことも初めて…1時間もフライトが遅延。でも、ロバーツのチェックインカウンターには日本語を話すスタッフがいて、遅延があっても、ちゃんと対応してくれています。ゲストと宿泊するホテル名が書かれた、リストを基に順番に降ろしてくれます。スーツケースには宿泊するホテルの名前を書いたシールを張ってくれるので、ドライバーは日本語が話せなくても、心配がありません。帰りも十分な余裕を持った時間に迎えに来てくれるので、本当に安心でした。ドライバーさんたち、安全運転、有難うございました!
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Solo Travelers |
| Posted on: | 2016/04/24 |
| Activity Date: | 2016/04/17 |
Reviewed by: Nancy
Always wanted to be picked up at an airport with someone holding up my name. I felt so special!
| Rating: | |
|---|---|
| Packages: | [Arrival] Airport to Hotel |
| Attended as: | Solo Travelers |
| Posted on: | 2016/04/21 |
| Activity Date: | 2016/04/18 |
Reviewed by: やすこ・O
There was construction in front of the hotel and the roads were very congested, so we couldn't arrive on time. However, when I checked with the driver of the car that arrived earlier, they kindly informed me of the approximate wait time, which was reassuring. At first, I thought the pickup time was a bit early, but it was likely planned considering the road construction. While waiting, I noticed the frequency of Roberts' services. They drop each passenger off at their respective airline check-in counters, which was very helpful.
ホテルの前で工事していたのと道路が非常に渋滞していたので、時間通りというわけにはいきませんでしたが、先に到着した車のドライバーさんに確認すると大体の待ち時間を教えてくださったので安心でした。申し込み当初はちょっとお迎えが早いかなと思いましたが、きっと道路の工事などを勘案してのピックアップ時間ということだったのでしょう。待っているとロバーツの便数の多さがわかりました。それぞれの乗客の利用航空会社のチェックインカウンターの所に降ろしてくださるので、大変助かりました。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Families |
| Posted on: | 2016/04/19 |
| Activity Date: | 2016/04/15 |
Reviewed by: アン・ハワイ
I was recommended by various reviews and my sister who lives locally to use Roberts Hawaii for airport transfers, so I used their shuttle this time. Other shuttles did not have my sister's condominium as a pickup location, but Roberts did include it. The timing was almost perfect. I felt safe using their service. I would like to use them again next time.
いろいろなクチコミや現地在住の妹から、空港送迎ならロバーツハワイさんを勧められ、今回シャトルを利用しました。他のシャトルには妹のコンドミニアムがピックアップ場所にありませんが、ロバーツさんにはピックアップ場所に入っていると言う事もありました。時間もほぼ正確。
安心して利用できました。 次回も利用したいと思います
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Solo Travelers |
| Posted on: | 2016/04/12 |
| Activity Date: | 2016/04/03 |
Reviewed by: Frank
Roberts Hawaii was very accommodating and were waiting for us to arrive. Picked up on time at the Kahului airport and arrived at the Westin Resort on time. Would not hesitate to use them again.
| Rating: | |
|---|---|
| Packages: | [Arrival] Airport to Hotel |
| Attended as: | Couples |
| Posted on: | 2016/04/05 |
| Activity Date: | 2016/03/08 |
Reviewed by: FREESIA
We used this service as a family. We were picked up from the airport to the hotel. When we landed at the airport, there was already someone waiting with a sign with our name on it, and they found us right away. The driver was a woman, and she was strong; she loaded three suitcases into the car by herself. Since we were the only ones coming from Kona Airport, there were only three of us on the bus. The fare included a tip.
家族で利用しました。空港からホテルへ送迎していただきました。空港に降りた時に、すでに名前を書いた紙を持って待っていてもらえ、すぐに私達を見つけてくれました。女性ドライバーでしたが、力持ちで、3つのスーツケースを1人で車に積み込んでくれました。コナ空港から来たのが、私たちだけだったので、バスには3人だけ乗車しました。チップ込みの料金とのことでした。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Families |
| Posted on: | 2016/04/05 |
| Activity Date: | 2016/03/29 |
Reviewed by: Jason
My arrival pickup couldn't have been better. I was off the plane and on the shuttle within 5 minutes. I booked that one online. I called to schedule my return shuttle. When the time came, no one showed up. When I called them, they said they had no record of my reservation. Thirty minutes later the shuttle showed up. I made my flight, but I doubt I would if I had not called them. Very nice staff but didn't love the experience.
| Rating: | |
|---|---|
| Packages: | [Arrival] Airport to Hotel |
| Attended as: | Solo Travelers |
| Posted on: | 2016/04/04 |
| Activity Date: | 2016/03/30 |
Reviewed by: Yoshi
I ended up arriving about 30 minutes late. Since there was enough time before my flight and the pick-up time was set accordingly, I wasn't worried about the delay itself, but I thought about what would happen if there was a mix-up. So, I approached a shuttle driver with the same pattern. That person called the office, confirmed my name, and checked on the delay due to congestion, explaining what size shuttle would be coming. After that, I was able to wait with peace of mind.
結果的に30分ぐらい遅れて来ました.フライト時間は十分に確保して送迎時間が設定されるので,遅れ自体は不安ではありませんでしたが,手配ミスだったら...と思い,同じ柄のシャトルドライバーに声をかけました.その方が事務所に電話し,私の名前を確認して,混雑による遅れを確認してくれ,どれぐらいのサイズのシャトルが来るから...と説明してくださったので,その後は安心して待っていられました.
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Couples |
| Posted on: | 2016/04/03 |
| Activity Date: | 2016/03/11 |
Reviewed by: 匿名希望
The bus arrived about 5-10 minutes late from the scheduled meeting time. I was relieved to see the green Roberts Hawaii bus from a distance. I have already made a reservation for the next time as well.
待ち合わせ時間より5-10分くらい遅れてバスが到着。遠くからでもロバーツハワイのグリーンのバスが見えたのでホッとしました。また次回も予約しています。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Solo Travelers |
| Posted on: | 2016/03/27 |
| Activity Date: | 2016/03/02 |
Reviewed by: vblack
Daughter and son-in-law loved it !Great way to start a vacation!
| Rating: | |
|---|---|
| Packages: | Classic Orchid Lei |
| Attended as: | Couples |
| Posted on: | 2016/03/26 |
| Activity Date: | 2016/03/05 |
Reviewed by: Paul and Marianne
Your company provided outstanding service from Kona airport to the Hilton hotel. The lei upon landing was an unexpected nice touch!!!!
| Rating: | |
|---|---|
| Packages: | [Arrival] Airport to Hotel |
| Attended as: | Couples |
| Posted on: | 2016/03/25 |
| Activity Date: | 2016/03/22 |
Reviewed by: 茂ちゃん
After arriving at Honolulu Airport, when you exit through the personal exit, you will find a staff member from Roberts Hawaii wearing a yellow aloha shirt on the left side, making it easy to spot, which is reassuring. The driver was kind and helped with retrieving the suitcases. I would like to use this service again.
ホノルル空港到着後個人出口から出ると左側にロバーツハワイの黄色いアロハシャツを着たスタッフがおり、すぐにわかるので安心、運転手のスーツケースの取り出し等をしてくださり
親切。また利用したい。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Couples |
| Posted on: | 2016/03/21 |
| Activity Date: | 2015/12/26 |
Reviewed by: 茂ちゃん
This is not my first time using Roberts Hawaii; I've used it several times, so I'm relieved that when I arrive at Honolulu Airport, I know where to go to find the staff in yellow aloha shirts.
ロバーツハワイの利用は初めてではなく、何回も利用しているのでホノルル空港に着いたら、どこに行けば黄色いアロハを着たスタッフがいるか分かるので安心。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Couples |
| Posted on: | 2016/03/21 |
| Activity Date: | 2015/12/30 |
Reviewed by: 匿名で
They made the atmosphere pleasant with their broken Japanese on the bus. They also handled the luggage with care. I will use their service again.
バスの中で片言の日本語で和ませてくださっていました。
荷物の取り扱いも丁寧でした。
また、利用させていただきます。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Couples |
| Posted on: | 2016/03/21 |
| Activity Date: | 2016/03/08 |
Reviewed by: James
Shuttle was in time and smooth. Great; will take again.
| Rating: | |
|---|---|
| Packages: | [Arrival] Airport to Hotel |
| Attended as: | Solo Travelers |
| Posted on: | 2016/03/20 |
| Activity Date: | 2016/03/13 |
Reviewed by: CFS
Excellent service, driver was fantastic and the service that was provided at baggage claim was also superb
Thank you for your review! We are glad that you enjoyed your experience, and do hope that you enjoy your stay here on Oahu.
| Rating: | |
|---|---|
| Packages: | SUV Cadillac Escalade (Arrival) |
| Attended as: | Couples |
| Posted on: | 2016/03/20 |
| Activity Date: | 2016/03/17 |
Reviewed by: MR and MRs Trinidad
They made us feel right at home , once when we got there they were waiting for us as if they already knew us ..
Aloha Mr & Mrs Trinidad! We are very pleased to have learned that our greeter upheld our traditions to make you both feel special, as you should! We hope the entire trip went as well as you hoped it would! Mahalo Nui Loa! ~Jesse I.~
| Rating: | |
|---|---|
| Packages: | Honeymoon Special Leis (Set of 2 Leis) [until 12/31/2017] |
| Attended as: | Couples |
| Posted on: | 2016/03/17 |
| Activity Date: | 2016/03/10 |
Reviewed by: さとう
Unlike other companies' shuttle buses, they arrive on time, and when traveling alone, it's the cheapest option, so I use it every time.
他社のシャトルバスと違って時間通りに来ますし、1人で移動の場合は一番安いので毎回利用させていただいています。
| Rating: | |
|---|---|
| Attended as: | Solo Travelers |
| Posted on: | 2016/03/08 |
Reviewed by: Jos Aarts
The driver came on the scheduled, was very friendly and helpful and drove efficiently to the airport.
| Rating: | |
|---|---|
| Packages: | [Departure] Hotel to Airport |
| Attended as: | Solo Travelers |
| Posted on: | 2016/03/06 |
| Activity Date: | 2016/02/08 |
Reviewed by: Dave
Due to arriving late at night, we had arranged for a Roberts Hawaii shuttle to our Condo. We were greeted by Roberts Hawaii when we arrived, and they loaded our luggage on a cart. However, rather than having us wait for the regular shuttle bus, they transferred our luggage to a waiting taxi, and we were able to leave the airport right away, with out waiting. Many thanks to Roberts Hawaii.
| Rating: | |
|---|---|
| Packages: | [Departure] Hotel to Airport |
| Attended as: | Couples |
| Posted on: | 2016/03/06 |
| Activity Date: | 2016/02/08 |
Reviewed by: Sachi
This was my first time using a transfer service abroad, and I was anxious, but I arrived at the airport without any issues. I was the only Japanese person, but there were people from various countries around me, and the driver was very kind.
海外での送迎を1人利用するのは初めてで不安だったのですが、何事もなく空港へ着く事ができました。日本人は私1人でしたが、周りも色々な国の人が乗っており、運転手さんもとても親切でした。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Solo Travelers |
| Posted on: | 2016/03/05 |
| Activity Date: | 2016/02/12 |
Reviewed by: 匿名希望
Arrived in Honolulu from LAX on a domestic flight. There was already a person in a yellow aloha shirt waiting by the baggage claim belt, and as I approached, they called my name, so I recognized them immediately. There were three groups from the same flight, and we were able to head to the hotel right away. Quick and precise service; I would like to rely on them again next time.
LAX から国内線でホノルルへ到着。バゲッジクレイムのベルトの横にすでに黄色のアロハシャツの方が待機されていて、近づくと先方から私の名前を言われすぐにわかりました。同じ便の方3組ですぐにホテルに向かうことができました。迅速、的確です、次回もお任せしたいです。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Solo Travelers |
| Posted on: | 2016/03/04 |
| Activity Date: | 2016/03/01 |
Reviewed by: 伊賀衛門
I felt that many roads in Hawaii had bumps before the crosswalks, but our guide was used to it and drove smoothly without any discomfort in those areas.
ハワイの道路は横断歩道前は段差があるところが多く感じましたが、ガイドさんは慣れているのでそういったところも不快なく、走ってくれました。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Couples |
| Posted on: | 2016/02/29 |
| Activity Date: | 2016/02/12 |
Reviewed by: Lilli
The shuttle was super reasonable, on time clean shuttle with super comfy seats! Would recommend!!!!
| Rating: | |
|---|---|
| Packages: | [Arrival] Airport to Hotel |
| Attended as: | Solo Travelers |
| Posted on: | 2016/02/29 |
| Activity Date: | 2016/02/26 |
Reviewed by: Ken
The pickup location at the hotel was easy to find, and the check-in process was smooth, which made me feel relieved. There wasn't much waiting time, which was great.
ホテルの迎えの場所も分かりやすくスムーズに受付が出来
安心しました。待ち時間も余り無く良かったです。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Families |
| Posted on: | 2016/02/24 |
| Activity Date: | 2016/02/09 |
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Aloha and thank you for taking the time to inform us of our lei greeting! We hope you had a great start to your Kaua'i trip and that it was memorable one as well. Mahalo Nui Loa! -- Jesse I.