Reviewed by: まゆちん
I used this service last year and it was smooth, so I used it again this year. The check-in location is easy to find (just to the right as you exit the group exit), and after checking in, we departed in about 10 to 15 minutes. This time, I stayed at a hotel near the Honolulu Zoo (on the eastern end of Waikiki), so I was the last to get off, but we arrived in just under an hour after departure. We stopped at several hotels along the way. It seems that starting this time, there is a Roberts booth at the Ala Moana Center, and the shuttle also stops there. Passengers can get off, drop off their luggage at the booth, and then go shopping at the Ala Moana Center. There is a shuttle that runs from the Ala Moana Center to the hotel every hour until the evening, and there were about two or three groups of users taking advantage of it. A taxi can take you from the airport to Waikiki in 20 to 30 minutes, but if you're not in a hurry, using this service is perfectly fine. I will definitely use it again next time.
去年も利用しスムーズだったので、今年も利用しました。受付場所もわかりやすく(団体出口から出てすぐ右)、受付後10~15分くらいで出発します。今回ホノルル動物園の近くのホテル(ワイキキの東端)に泊まったので、一番最後に降りましたが、出発してだいたい1時間弱で着きました。途中数ヶ所のホテルに寄りました。今回からアラモアナセンターにロバーツのブースができたようで、アラモアナセンターにも停車し、希望者は降りてそのブースに荷物を預けてそのままアラモアナセンターでお買い物もできるよと案内がありました。アラモアナセンターからは夕方まで1時間に1本の間隔でホテルまで送ってくれるシャトルがあるとのことで、2~3組程利用者がいました。タクシーなら空港からワイキキまで20~30分で行けますが、特に急いでいない場合はこちらの利用で何ら問題ないです。また次もリピートします。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Couples |
| Posted on: | 2019/08/29 |
| Activity Date: | 2019/08/24 |
Reviewed by: vissel1996
This was my first time using a shared taxi. At the airport, I confirmed my destination with a Japanese speaker using an iPad before getting on.
It seemed that the driver didn't understand Japanese. I thought I could get off at the Waikikian, so when I checked with the driver in my broken English at the drop-off point for the Islander, he said it was the last stop. When I sat back down, I felt that the direction was wrong, so at the next drop-off point, I told him to let me off at the Waikikian. Finally, he confirmed my name and destination with the iPad.
However, as soon as we arrived at the Grand Waikikian, he started complaining about something I couldn't understand, and we ended up back at the original drop-off point for the Islander.
In the end, he did take me where I needed to go, but I couldn't accept that he knowingly took me to a different location. Unfortunately, I don't think I will use this service again.
今回初めて乗り合いタクシーを使いました。
空港では日本語の方にiPadで行き先を確認して乗り込みました。
運転手さんは日本語がわからないようで、私はワイキキアンで降りられると思ったので、アイランダーの降車場所で運転手で拙い英語で確認したら
ラストだと言うので再度着席すると、方向が違うと感じ、次の降車場所でワイキキアンで降ろしてくださいと伝えると、ようやく名前とiPadで確認しました。→名前と宿泊先を確認しました。
にもかかわらず、グランドワイキキホテルに着くなり、訳の分からない文句を言って結局元のアイランダーの降車場所へ。
最後には連れて行ってくれたものの、分かっていながら別の場所に連れて行くのは納得できませんでした。残念ながら次は使わないと思います。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Friends |
| Posted on: | 2019/08/29 |
| Activity Date: | 2019/08/25 |
Reviewed by: Linda
My mom and I have been to Hawaii many times but this time I felt like a lei greeting would be nice! So I surprised her with it and I am happy I did. Searched online and found this site. Great aloha welcome before baggage. She was so surprised to see her name! I upgraded to the larger lei. The greeter was very friendly and took several pictures of us. The leis are beautiful and have lasted 4 days so far and still look great. (Little bit of water in a plastic bag in the hotel room fridge) We actually wore them to a luau last night! Received lots of compliments on them. Will use these guys again.
| Rating: | |
|---|---|
| Packages: | Deluxe Orchid Lei |
| Attended as: | Solo Travelers |
| Posted on: | 2019/08/27 |
| Activity Date: | 2019/08/24 |
Reviewed by: ギソくん
First, I picked up my luggage and went to the counter at the airport, but there was no one there. After a while, someone arrived, and I had to wait outside in the heat for over an hour. I was told that they were arranging a taxi, but it took a long time to get one. I was then told it might be faster to wait for my own car, which was confusing. The staff member was Japanese, and I waited while talking to them. Although the staff and the driver were nice people, I probably won't use this company again.
まず、荷物を取り空港を出てカウンターに行くが
誰もいない、しばらくして人がきて外で暑い中、1時間以上待たされました。車が無くてタクシーを手配してる所と言われました。タクシーがなかなか手配できず、うちの車を待った方が早いかも、と言われ、意味不明でした。係の人は日本人でその人と話しながらひたすら待ちました。
係の人や運転手さんはいい人だったのが救われましたが、この会社はもあ頼まないでしょう。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Couples |
| Posted on: | 2019/08/27 |
| Activity Date: | 2019/08/24 |
Reviewed by: Maui couple
Had about half an hour wait it e sry one was very friendly
| Rating: | |
|---|---|
| Packages: | [Arrival] Airport to Hotel |
| Attended as: | Couples |
| Posted on: | 2019/08/26 |
| Activity Date: | 2019/08/23 |
Reviewed by: れおママ
I chose the direct hotel transfer and made a reservation, but there were multiple announcements at the airport counter and on the bus. I communicated that I didn't need to stop at Ala Moana, but in the end, we stopped at Ala Moana for a while. It seems that stopping at Ala Moana is mandatory.
Since I was traveling with children and there was a large group, it was a bit frustrating. Other than that, there were no particular issues.
ホテル直行を選択して申し込みしましたが、
空港のカウンターでも乗車したバスの中でも何度もアナウンス。
アラモアナ立ち寄りはいらないと伝えたが、
結局アラモアナに寄ってしばらく停車。
アラモアナは立ち寄りを必ずするようです。
子連れ、団体の大人数だったので、
少しうんざりしました。
その他は特に問題ありませんでした
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Families with Young Children |
| Posted on: | 2019/08/26 |
| Activity Date: | 2019/08/21 |
Reviewed by: みぃさん
I saw that it was written they would arrive on time, so even though it was early in the morning, I checked out early and waited about 15 minutes before the scheduled time. When the time came and they still hadn't arrived, the hotel porter also seemed worried and asked if my reservation was confirmed. They arrived about 15 minutes late. There were a few other people getting on, and once I got in the car, I felt relieved that we were heading to the airport. However, after 10 minutes without any communication, I became quite anxious. They don't always arrive on time.
時間通りに来ると書いてあったのを見ていたので、朝早い時間ですが、早めにチェックアウトを済ませて、予定時間の15分くらい前から待っていました。時間になっても中々来ず、ホテルのポーターさんも予約出来てるの?と心配しましたが、15分くらい遅れて到着しました。他にも何人か乗っていて車に乗ると空港に行けると安心しましたが、10分を超えると連絡ないのでかなり心配になります。時間通りに着くとは限らないです。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Families |
| Posted on: | 2019/08/25 |
| Activity Date: | 2019/08/22 |
Reviewed by: かーみちゃん
Since the pickup was from the Big Island, I thought we would go to the international terminal, but Hawaiian Airlines came to get us, so the transfer was smooth.
ハワイ島からの送迎なので国際の方に回るかと思っていましたが、ハワイアン航空にきていただけたので、スムーズな移動ができました。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Couples |
| Posted on: | 2019/08/25 |
| Activity Date: | 2019/07/29 |
Reviewed by: たっつー
As soon as you exit the airport, there is a noticeable desk, and they smoothly handled my suitcase just by showing my name without needing to present a voucher. The driver only spoke English, so he provided some sightseeing information, but I didn't catch all the details.
空港出口出てすぐ目立デスクがあり、バウチャー見せずに名前だけでスーツケースを運んでくれスムーズでした。
運転手さんは、英語オンリーなので観光案内もしてくれるんですが、細かくはわからなかったです。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Couples |
| Posted on: | 2019/08/25 |
| Activity Date: | 2019/07/29 |
Reviewed by: lily
Since I was alone, I was able to get to the airport more affordably than by taxi. The timing was also accurate. The driver helped carry my luggage as well.
一人だったので、タクシーよりお得に空港まで行くことができました。
時間も正確でした。荷物もドライバーの方が運んで下さいました。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Solo Travelers |
| Posted on: | 2019/08/25 |
| Activity Date: | 2019/08/08 |
Reviewed by: ゆあじゅ
They picked me up at the hotel on time and dropped me off near the airline counter, which was very helpful. I would like to use this service again when I go to Honolulu.
時間通りにホテルへ迎えにきていただき、航空会社のカウンター近くにおろしていただき、助かりました。またホノルルへいくときには利用したいと思いました。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Families |
| Posted on: | 2019/08/24 |
| Activity Date: | 2019/08/03 |
Reviewed by: ヒロシ
I used the shuttle service from the Big Island back to Honolulu to get to my hotel. Since the hotel only stops at five locations, it didn't take much time. The other limousine buses I used before stopped at about ten places, which took a lot of time, but I found Roberts to be comfortable. The price was reasonable, and the driver was polite. I would like to use it again.
ハワイ島からホノルルに帰ってきてホテルまでの送迎に利用しました。ホテルは5ヵ所しか回らないので、それほど時間は掛かりません。以前利用した他のリムジンバスは10ヵ所位回って行くので非常に時間が掛かりましたが、ロバーツは快適だと思いました。料金もリーズナブルだし運転手さんも丁寧でした。また利用したいですね。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Families |
| Posted on: | 2019/08/24 |
| Activity Date: | 2019/08/01 |
Reviewed by: かずちん
On the way there, I used a different company and was dropped off at a nearby hotel. For the optional tour, I was told that parking was not allowed in front of that hotel, so we went to another hotel instead, but they came to pick me up right in front of the hotel! The cheerful driver made the trip to the airport feel like no time at all. I would like to use them again!
行きは別の会社に頼むと近くのホテルでおろされ、オプショナルツアーでも、そのホテル前は駐車できないのでと、別のホテル前まで行きましたが、ちゃんとホテル前まで迎えに来てくれました!陽気な運転手さんで空港まであっという間に感じるほどでした。また、お願いします!
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Families |
| Posted on: | 2019/08/21 |
| Activity Date: | 2019/08/18 |
Reviewed by: サッチー
The yellow shirt was a good marker and easy to spot. It was said that Japanese support was available, but it didn't feel like they understood Japanese; however, I managed somehow.
黄色いシャツが目印で分かりやすかった。
日本語対応可能となってたが、日本語が通じる感じはしなかったが、なんとかなりました。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Couples |
| Posted on: | 2019/08/20 |
| Activity Date: | 2019/08/13 |
Reviewed by: サッチー
When I was asked for the airline while boarding, I said Hawaiian, and I was dropped off at the domestic terminal for Hawaiian Airlines, which made me walk quite a bit to check in.
乗車するときに航空会社をきかれたので、ハワイアンと伝えたらハワイアン航空の国内線乗り場で降ろされてしまい、随分歩いてチェックインすることになってしまいました。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Couples |
| Posted on: | 2019/08/20 |
| Activity Date: | 2019/08/17 |
Reviewed by: shin
We used the shuttle from our hotel in Waikiki to the airport for three people. With a taxi, our large suitcases wouldn't fit, but there was plenty of room with the shuttle. The driver wasn't Japanese, but I clearly understood the call and he handled our luggage carefully. It's cheaper than a taxi, and the price is reassuringly low, including the tip. I will definitely use it again next time.
ワイキキのホテルから空港まで、親子3人で利用しました。
タクシーだとスーツケースも大きくて乗り切れないですが、
シャトルだと余裕です。運転手さんは日本人の方ではないですが、
呼び出しもはっきりわかりましたし、荷物も丁寧に積み込んでいた
だきました。タクシーよりも安くて、チップ込みで安心低価格です。
次回も必ず利用します。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Families |
| Posted on: | 2019/08/20 |
| Activity Date: | 2019/08/17 |
Reviewed by: IPOありがとう。
Japanese companies have group exits, but here you will be transported smoothly to the hotel. I think it's the best for first-timers as well.
日本の会社は団体出口またされますが、
こちらはスムーズにホテルまで運ばれます。
初めての方もベストだとおもいます。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Families |
| Posted on: | 2019/08/20 |
| Activity Date: | 2019/08/16 |
Reviewed by: shin
I requested a transfer for three people from Hilton to the airport. The driver was not Japanese, but he carefully loaded our three large suitcases and was very friendly. Considering the price, including the tip, I think it’s a good deal compared to a taxi, which might not accommodate all our luggage. I would like to use this service again.
ヒルトンから空港への3人の送迎をお願いしました。
ドライバーは日本人の方ではないですが、
大きなスーツケース3つを丁寧に積み込んでいただき、
愛想よくご対応いただきました。
チップ込みでこの値段であれば、タクシー1台なんかで、
荷物が乗り切らないことを思うと、お得感があると思います。
また、利用したいと思っています。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Families |
| Posted on: | 2019/08/19 |
| Activity Date: | 2019/08/16 |
Reviewed by: reli
I was picked up on time.
The bus was comfortable.
I thought it was more affordable than a taxi, making it easier to use when traveling with a small group.
時間通りに迎えにきてもらえました。
バス内も快適でした。
タクシーよりも安価なので、少人数の時に利用しやすいと思いました。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Friends |
| Posted on: | 2019/08/18 |
| Activity Date: | 2019/08/12 |
Reviewed by: しかた
I was grateful for the direct pick-up and drop-off service. I would like to use it again when I go to Hawaii. Thank you very much.
直接送り迎えをしてくれるので、ありがたかったです。
また、ハワイに行ったときには利用したいと思います。
ありがとうございました。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Couples |
| Posted on: | 2019/08/17 |
| Activity Date: | 2018/08/12 |
Reviewed by: しかた
It was helpful that they provided direct pick-up and drop-off service. I was also relieved that there were no issues with Japanese. I will use it again. Thank you very much.
直接、送迎してくれるので助かりました。
また、日本語も問題なく安心しました。
また利用します。ありがとうございました。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Couples |
| Posted on: | 2019/08/17 |
| Activity Date: | 2018/08/15 |
Reviewed by: marun
I used the hotel shuttle to the airport because I had a small child with me. My child got fussy before we left, and the shuttle arrived first, so I received a call in my room. I regret causing inconvenience to the other passengers. However, the child was able to smile, and their mood improved. We made it to the flight on time without any rush. They also helped carry my large luggage. I would like to use this service again next time.
小さな子供がいたので、ホテル→空港で利用しました。出掛けに子供がぐずってしまい、先にシャトルが着いて部屋に電話がかかってきました。同乗の方に迷惑をかけてしまい反省しています。しかし、子供には笑いかけてもらい、子供の機嫌も直りました。飛行機の時間には余裕で間に合うことができました。大きな荷物も、運んでもらえました。次回も利用したいと思います。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Families with Young Children |
| Posted on: | 2019/08/16 |
| Activity Date: | 2018/04/11 |
Reviewed by: 46シム46-46
It takes time until the number of passengers is complete.
Since we stopped by other hotels, it takes time.
If there are only a few people, I recommend using Uber.
For the return trip, we used Uber.
乗車人数がそろうまでが、時間がかかる。
他のホテルに寄りながらなので、時間がかかる。
少人数でしたら、ウーバーがおすすめです。
帰りは、ウーバーにしました。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Families with Young Children |
| Posted on: | 2019/08/16 |
| Activity Date: | 2019/08/07 |
Reviewed by: ようすけママ
The wait time upon arrival at HNL was a bit long, but once on board, it was comfortable. The staff was also very accommodating to my 2-year-old son, showing kindness as they seemed to hug him while carrying him off the plane. It left a good impression.
HNL到着時に待った時間は長めだったけど、乗ってみれば快適。
2さいの息子への対応も良くて、下車時も抱きかかえてハグしてくれるかのようなやさしさ。好印象でした。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Families with Young Children |
| Posted on: | 2019/08/15 |
| Activity Date: | 2018/11/14 |
Reviewed by: hinata
I always use it because you can't take a suitcase on TheBUS for personal travel! It's a bit disappointing that sometimes you can't leave immediately depending on the number of people and the hotel, but I'm very satisfied with the transportation.
個人旅行ではスーツケース等があるとTheBUSには乗れないのでいつも利用しています!
人数の集まりやホテルによってすぐに出発できないことがあるのが残念ですが、移動としてはとても満足です。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Solo Travelers |
| Posted on: | 2019/08/15 |
| Activity Date: | 2018/08/30 |
Reviewed by: hinata
I always use this service because you can't take a suitcase on TheBUS for personal travel! It's also helpful that they come to pick you up, taking into account your flight time for the return trip.
個人旅行ではスーツケース等があるとTheBUSには乗れないのでいつも利用しています!
帰りは飛行機の時間も計算してお迎えに来ていただけるので助かります。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Solo Travelers |
| Posted on: | 2019/08/15 |
| Activity Date: | 2018/09/04 |
Reviewed by: あややん
The driver on the way back was friendly and drove carefully. The way he loaded the luggage was also neat. He arrived five minutes early, so we departed on time. I would like to use this service again in the future.
帰りのドライバーさんは感じよくて、運転も丁寧。荷物の積みかたもキチンとしていました。時間も5分前には到着してくれていて時間通りの出発。今後も利用したいです。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Families |
| Posted on: | 2019/08/14 |
| Activity Date: | 2019/08/11 |
Reviewed by: 匿名希望
I have used this service several times, but this time I came from a different direction, passing through narrow paths and skillfully maneuvering, which made the passengers applaud in excitement. We were the only Japanese on the medium-sized bus, but we arrived at the airport happily.
何度か利用させていただいてますが、いつも来る方向と違うほうからやってきて、小道を通り抜けたり、際どくすれ違ったり、すごいドライビングテクニックで、乗客が思わず拍手したりしておもしろかったです。中型バスで、日本人は我々だけでしたが、楽しく空港に着きました。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Couples |
| Posted on: | 2019/08/14 |
| Activity Date: | 2019/07/26 |
Reviewed by: 匿名希望
It was a small bus that could hold about 15 people, and everyone else, including the driver, was a foreigner, but I felt no anxiety because they explained everything slowly.
15人くらい乗れる小型バスで、私たち以外は運転手さん含め外国人でしたが、説明をゆっくりしてもらえたので不安はなかったです。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Couples |
| Posted on: | 2019/08/14 |
| Activity Date: | 2019/07/20 |
Reviewed by: 匿名希望
It might be because we arrived on a domestic flight, but after checking in at the counter, we had to wait about 40 minutes for all the passengers to gather before the bus departed, which felt a bit tiring. Since there were three of us, I thought it might have been better to take an Uber or a taxi.
国内線で、到着したからかもしれませんが、カウンターでチェックインしてから、乗客が揃い、バスが出発するまでの待ち時間が40分ぐらいあり、まちくたびれた感があります。3人だったので、Uberかタクシーでもよかったかなと思います。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Families |
| Posted on: | 2019/08/13 |
| Activity Date: | 2019/08/02 |
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Aloha Linda!
Thank you for provinding us with that wonderful review! The Deluxe Orchid Lei looks stunning on both of you, and we are ecstatic to have learned of its longevity in your great care~ We hope you enjoyed your vacation, and we hope to serve you again in the future.
Mahalo Nui!
-- Jesse I.