Reviewed by: Tony S
The pickup was quick and efficient and comfortable from the bus tour company. The guide told us what to expect before we arrived and showed a safety video while we were driving. From there we were escorted to the boat. Then swiftly seated at our table. The inside of the ship was very nice and tables were set and ready to receive us. We were right next to the stage. The live music was awesome and our entertainment was nonstop from a ukulele Hawaiian singer to Jazz saxophone player with a singer, then an amazing array of traditional Hawaiian dancers that brought excitement and energy to the cruise. The day went was Friday so the captain stayed out longer for the Fireworks at the Hilton Hawaiian Village. (Caution if you get motion sickness take precautions Dramamine or motion sickness bands are a must. No joke) It was our wedding anniversary we had the best time and the lobster and steak were amazing.
| Rating: | |
|---|---|
| Packages: | Standard Package |
| Attended as: | Couples |
| Posted on: | 2022/10/24 |
| Activity Date: | 2022/10/21 |
Reviewed by: Hamptons
This dinner cruise was fun got fabulous pictures of the sunset and the food was amazing. The crew was great and very helpful. Cruise was very wavy so if you get motion sick make sure and take something for motion sickness. Highly recommend.
| Rating: | |
|---|---|
| Packages: | [2.5-Hours] Friday Fireworks Sunset Dinner Cruise |
| Attended as: | Couples |
| Posted on: | 2022/10/23 |
| Activity Date: | 2022/10/21 |
Reviewed by: Erasmo
Everyone is super friendly and fun highly recommended
| Rating: | |
|---|---|
| Packages: | Standard Package |
| Attended as: | Couples |
| Posted on: | 2022/10/23 |
| Activity Date: | 2022/10/21 |
Reviewed by: Dzesika
Great cruise, great food and amazing staff! Definitely worth it!! Book your ticket to this it’s perfect for a relaxing cruise with some wine and good food. Very romantic.
| Rating: | |
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| Packages: | [2-Hours] Sunset Dinner Cruise |
| Attended as: | Couples |
| Posted on: | 2022/10/22 |
| Activity Date: | 2022/10/20 |
Reviewed by: Azi
I’m very satisfied with their service , I recommend to everyone, very fun , good food , good service
Music, dance , food , all you need for fun night ,
Watching the sunset on the boat was amazing
Thank you for making a memorable time for us
| Rating: | |
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| Packages: | Pacific Star Dinner Buffet, Polynesian Show & One Cocktail |
| Attended as: | Families with Young Children |
| Posted on: | 2022/10/22 |
| Activity Date: | 2022/09/29 |
Reviewed by: Marie from Webster
We thoroughly enjoyed the sunset cruise. The cocktails kept coming, the staff was great and the food wonderful! The sights - unbelievable! Don't miss this cruise!
| Rating: | |
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| Packages: | Sunset Sail from Lahaina |
| Attended as: | Couples |
| Posted on: | 2022/10/22 |
| Activity Date: | 2022/09/29 |
Reviewed by: ミッチーYOKOHAMA
The ship was almost full, mainly with tourists from the mainland United States. It was Friday night, and the fireworks from the beach near the Hilton Hotel were beautiful, even if just for a short time. The food was plentiful, with a buffet of fruits and cheeses as well as course meals, which was great, but unfortunately, the tables were small and the spacing between seats was cramped, which was disappointing. You can easily go outside to see the ocean, so I don't think it's necessary to request a seat with an ocean view. Two drink tickets are included, but there were few waitresses, and if you're not careful, you might miss ordering your second drink. I did give a tip, but hardly anyone around me was tipping.
アメリカ本土からの観光客中心に船内はほぼ満席でした。
丁度金曜日の夜でヒルトンホテル辺りの海岸からの花火が短時間ですが綺麗でした。
食事はフルーツ、チーズのバイキングとコース料理とで食べきれないほどあり、良かったのですが、いかんせん、テーブルが小さく、臨席との間隔がギチギチで残念。
海上が見える外へは直ぐに出られるので、特に海の見える席を指定する必要は無いと思います。
ドリンク券2枚付ですが、ウェイトレスが少なく、ウッカリしていると二杯目注文が漏れることに、、、。
私は一応チップを渡しましたが、周りほとんど渡している人は居ませんでした。
| Rating: | |
|---|---|
| Packages: | 3スター(ロブスター&ステーキ) |
| Attended as: | Couples |
| Posted on: | 2022/10/15 |
| Activity Date: | 2022/09/23 |
Reviewed by: LJF
The crew was outstanding. Very efficient and personable. The music was a great added touch. The food and drink helped make this a relaxing and fun experience.
| Rating: | |
|---|---|
| Packages: | Sunset Dinner Cruise |
| Attended as: | Friends |
| Posted on: | 2022/10/15 |
| Activity Date: | 2022/09/21 |
Reviewed by: Linda
Our servers at the event made a huge difference. Although busy, they were attentive to the guests.
Table setting was elegant. Flowers decorating the meals were beautiful. Didn’t enjoy the drinks as much. Lava flow did not taste right.
Loved the lobster and steak. Seating was great.
Fireworks were beautiful
| Rating: | |
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| Packages: | Standard Package |
| Attended as: | Couples |
| Posted on: | 2022/10/15 |
| Activity Date: | 2022/09/23 |
Reviewed by: Jordan
The dinner cruise is worth it. We had the crab legs, steak, and bbq chicken. The crab legs were a little small, but everything else was very tasty. I would recommend this activity and may do it again if I go back to Oahu. The entertainment was also great and enjoyable to watch. The staff on board was also friendly and attentive.
| Rating: | |
|---|---|
| Attended as: | Families |
| Posted on: | 2022/10/15 |
| Activity Date: | 2022/09/25 |
Reviewed by: miri
I was worried about whether I could communicate in Japanese, but it was unfounded. I felt relieved because there were Japanese announcements on the shuttle bus to the port.
日本語が通じるか心配だったけれど杞憂でした
港までの送迎バスの中でも日本語のアナウンスがあったので安心した
| Rating: | |
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| Packages: | パシフィックスター(食べ放題ビュッフェ) |
| Attended as: | Couples |
| Posted on: | 2022/10/15 |
| Activity Date: | 2022/09/19 |
Reviewed by: Noah
Great times and nothing from the best from the crew members. Going back again tomorrow!
| Rating: | |
|---|---|
| Attended as: | Couples |
| Posted on: | 2022/10/14 |
| Activity Date: | 2022/10/12 |
Reviewed by: Edgar
Captain Alexio and Jesse were fantastic. They were very welcoming and made the rounds with people on the boat to give a personalized touch. Jesse was attentive to the folks that were in the water during the swim portion of the evening. I will definitely ride with them again the next time I’m in Hawaii.
| Rating: | |
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| Packages: | Sunset Cruise & Ocean Swim Package |
| Attended as: | Couples |
| Posted on: | 2022/10/14 |
| Activity Date: | 2022/10/12 |
Reviewed by: きゆか
From the moment we boarded the ship, we were welcomed with dancing, and all the staff greeted us warmly! When they asked about our drinks for the toast, I couldn't catch the English right away, but they kindly used a translation app to help me. Their flexible and friendly service was impressive.
We chose the lowest-ranked buffet course, but all the food was delicious! However, the cake was very sweet, typical of American desserts, so I mostly ate fruit.
Listening to Hawaiian music while watching the sunset over the calm sea made for a perfect memory, and I was able to take lots of photos.
船に乗る前から踊りで出迎えてもらえ、スタッフさんが皆さん明るく迎え入れてくださりました!
乾杯のドリンクを聞かれたときとっさに英語が聞き取れなかったのですが携帯の翻訳機で伝えてくださったりと臨機応変で親切な対応でした。
1番ランク下のビュッフェのコースでしたが、料理もすべて美味しかったです!
ただ、ケーキはアメリカらしいすごく甘すぎる感じだったのでフルーツばかり食べていました。
ハワイの音楽を聴きながら穏やかな海でサンセットが見れて、たくさん写真も撮れたので最高の思い出になりました。
| Rating: | |
|---|---|
| Packages: | パシフィックスター(食べ放題ビュッフェ) |
| Attended as: | Couples |
| Posted on: | 2022/10/13 |
| Activity Date: | 2022/09/14 |
Reviewed by: Kara
Great food, good deck hands, and the music made the night!
| Rating: | |
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| Packages: | Sunset Dinner Cruise |
| Attended as: | Couples |
| Posted on: | 2022/10/12 |
| Activity Date: | 2022/10/10 |
Reviewed by: Kara
Ride right with sunset. Food was absolutely delicious! Was great for our anniversary
| Rating: | |
|---|---|
| Packages: | Sunset Dinner Cruise |
| Attended as: | Couples |
| Posted on: | 2022/10/12 |
| Activity Date: | 2022/09/23 |
Reviewed by: トミー
I participated in the 3-star course on the day of the fireworks on Friday. I also signed up for the window-side option and commemorative photos.
The dishes are served in order. I joined after seeing a comment that "the plates were taken away while I was taking pictures of the sunset," but if you time it right, that won't happen.
There was also a comment about the shrimp being watery, but I didn't particularly feel that way.
As the start time for the fireworks approaches, everything starts moving at once, so it's a good idea to get there a bit early. You can't see from behind the Americans. However, the duration is shorter than Japanese fireworks festivals (10-15 minutes?), and since it's from a distance, the impact is somewhat lacking.
As it gets closer to the end, it turns into disco time, with female staff bursting into dance, creating a lively atmosphere.
The instructions mentioned that "the fee does not include tips," so I was prepared for that, but I didn't find the right moment to give one.
Near the exit, you can take commemorative photos with a male and female hula dance pair (free). It became a nice memory.
金曜日の花火がある日に3スターコースに参加しました。窓際オプションと記念写真も申し込みました。
料理が順に運ばれて来ます。事前に「夕陽の写真を撮っている内にお皿が下げられた」というコメントを見て参加しましたが、タイミングを見計らえば、そんなことはありません。
「エビが水っぽい」というコメントもありましたが、特には感じませんでした。
花火は、開始時刻が近くなると一斉に動き始めるので、
少し早めに動くのがコツです。米人の後ろからは見えません。ただ、日本の花火大会より時間は短く(10〜15分?)、遠方からなので迫力は今一歩です。
終わり近くになるとディスコタイムとなり、女性従業員が弾けて踊り、盛り上がりました。
説明書に、「代金にはチップが含まれていない」と書いてあったので、心積もりしていましたが、渡すタイミングがありませんでした。
出口付近で、フラダンスの男女ペアと記念撮影してくれます(無料)。いい思い出になりました。
| Rating: | |
|---|---|
| Packages: | 3スター(ロブスター&ステーキ) |
| Attended as: | Couples |
| Posted on: | 2022/10/11 |
| Activity Date: | 2022/10/07 |
Reviewed by: SSA
It was great to see people from various countries gathered together, and we had quite a bit of freedom on the boat! I regret not getting in the water during the sailing, as it felt a bit embarrassing. The sunset was absolutely stunning! There was nice music playing, which added to the pleasant atmosphere. Coincidentally, it was a full moon, and after the sun set, the full moon rose beautifully, which was incredibly picturesque! This was an experience that is hard to come by in Japan. Even after it got dark, we could see the beautiful lights of Hawaii, and I enjoyed every moment! Since the guide spoke English, I didn't fully understand the content, but it wasn't a problem since we were just on the boat.
多国籍の人たちが集まっていたのも良かったですし船の中では割と自由でした!セーリング途中で海に入れるところ、何となく気恥ずかしくて入らなかったのが心残りです。夕日も最っっっ高にキレイでした!いい音楽も流れていて気持ちよかったです。たまたま満月とゆうこともあり、夕日が落ちたあと満月がキレイに浮かび上がってこれも最高に美しかったです!なかなか日本では体験出来ないことでした。暗くなってからもハワイのキレイな光が見れてどの瞬間も楽しめました!英語のガイドだったので話の内容はよくわかりませんでしたが船に乗っているだけなので問題ありませんでした。
| Rating: | |
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| Attended as: | Families |
| Posted on: | 2022/10/11 |
| Activity Date: | 2022/10/09 |
Reviewed by: Heather Kalungi
The guys who led our sunset were great. They supported everyone with warm vibes and clear communication on how to act on the vessel. Swim time and the sunset were truly mesmerizing moments, we even a honu in the near distance! I enjoyed the mix of talking and also providing space for us all to just be with nature and the evening. It was our captains first trip, and he did great too (I think Alonsio!). My parents were celebrating they 37th anniversary and they cheered up the whole group over it, which made them feel so seen and heard : ) Mahalo nui loa. Highly recommend.
| Rating: | |
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| Packages: | Sunset Cruise & Ocean Swim Package |
| Attended as: | Families |
| Posted on: | 2022/10/11 |
| Activity Date: | 2022/10/03 |
Reviewed by: Emma D
Let me start by saying I was a little nervous about booking this dinner cruise because I didn't know if the price would be worth it. I also saw in the fine print when booking that you were only allowed 3 alcoholic beverages the entire trip, which confused me since it says open bar.
I have never been on a dinner cruise and this was my boyfriends' first trip to Hawaii so I wanted everything to be perfect! We were picked up from the hotel and I immediately asked about the drink limit. He said there wasn't one so that was a relief! It was even nicer knowing that we were getting dropped back off at the hotel so we could drink as much as we wanted. We shared the bus with another couple and had some nice conversations.
We got to the boat and it was raining a little bit but it stopped almost as soon as we left the harbor. We did some sailing since the weather was nice and we watched a beautiful sunset. The food was served buffet style so you could go back as many times as you wanted and it was all delicious. The crab cakes and ahi sashimi were my absolute favorites and my boyfriend really enjoyed the tri tip and ahi as well. The dessert was excellent and even accompanied by Bailey's and an amazing raspberry dessert wine that I wish I knew the name of so I could buy some back home.
There was a photographer on board and she really tried to get pictures of everyone that wanted pictures. She posed us and we were able to get some beautiful pictures in front of the sunset. She was very nice and so was the entire crew. They were attentive, fun, joking, and all around seemed like wonderful people. The bathrooms were clean which is always nice, especially when you're on a boat.
We had an amazing night and really loved the fact that it was a small intimate setting. We've already discussed it and will be booking this sail again on our next trip to Maui.
YOU WON'T REGRET BOOKING!!!!!!!
| Rating: | |
|---|---|
| Packages: | Standard Seating Package |
| Attended as: | Couples |
| Posted on: | 2022/10/10 |
| Activity Date: | 2022/10/02 |
Reviewed by: サクラサク
I received two free drink tickets per person. I ordered a drink, but after waiting for many minutes because they were busy, they brought me something without any decorations like flowers. When I tried to use the second ticket, they refused me while speaking rapidly in English. I thought maybe it was already last call and was about to give up when they started taking orders from other guests. I pressed them on why they didn't take my order, but I couldn't understand what they were saying at all. I did receive the ticket, but in the end, they never brought me my drink. It might be due to a staff shortage after COVID, but I think they have the worst staff. Previously, when I participated in a countdown cruise with Five Star, the service was exceptional, but this time, instead of enjoying myself, I felt discriminated against and it made me sad.
フリードリンクチケットを2枚/人もらっていた。チチを注文したが、忙しくて何十分も待ったあげく、花などの飾りもないものが置かれた。二枚めを使おうとすると、英語をまくしたてて、拒否された。もうラストオーダーなのかもと思い、諦めていたら、そのうち、臨席のオーダーを取り始めた。なぜ私のオーダーを受けなかったのかと問い詰めたが、何を言ってるのかさっぱりわからなかった。一応チケットを受け取ったが、結局ドリンクは持ってきてくれなかった。コロナ明けで人手不足なのかもしれないが、最低のスタッフだと思います。以前ファイブスターで、カウントダウンクルーズに参加した時は最高のスタッフのおもてなしだったのに、今回は、楽しめるどころか、差別されて、悲しかったです。
| Rating: | |
|---|---|
| Packages: | 3スター(ロブスター&ステーキ) |
| Attended as: | Couples |
| Posted on: | 2022/10/10 |
| Activity Date: | 2022/10/08 |
Reviewed by: みっちーママ
The weather was great, and it was the best sailing experience. I was able to take a lot of wonderful photos. However, mineral water was not provided.
お天気にも恵まれサイコーのセーリングでした。
ステキな写真もたくさん撮れました。。ただ、ミネラルウォーターは配られませんでしたよ
| Rating: | |
|---|---|
| Attended as: | Couples |
| Posted on: | 2022/10/10 |
| Activity Date: | 2022/10/09 |
Reviewed by: Sam
I would recommend the tour to everyone great view of the city at night.
| Rating: | |
|---|---|
| Packages: | Standard Package |
| Attended as: | Families with Young Children |
| Posted on: | 2022/10/10 |
| Activity Date: | 2022/10/08 |
Reviewed by: Yvilla
The crew makes it a fun experience. Fun and the views are espectacular! I highly recommend pink
| Rating: | |
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| Packages: | Sunset Cruise & Ocean Swim Package |
| Attended as: | Couples |
| Posted on: | 2022/10/10 |
| Activity Date: | 2022/10/08 |
Reviewed by: Jaci A
We had a wonderful sunset cruise. A very low-key and relaxing way to view the sunset and beautiful landscape. Captain and family are friendly and kind and make the experience even more enjoyable.
| Rating: | |
|---|---|
| Packages: | Standard Package - Until Sep 15th |
| Attended as: | Friends |
| Posted on: | 2022/10/09 |
| Activity Date: | 2022/10/08 |
Reviewed by: Natasha
Had a great time, will definitely do this catamaran cruise again!
| Rating: | |
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| Attended as: | Couples |
| Posted on: | 2022/10/08 |
| Activity Date: | 2022/09/16 |
Reviewed by: A Pham
The views were worth it. Didn’t really like the food. Opt out of photo as you will have time to go around the ship and take your own photos free of charge.
| Rating: | |
|---|---|
| Packages: | Pacific Star Dinner Buffet, Polynesian Show & One Cocktail |
| Attended as: | Families |
| Posted on: | 2022/10/08 |
| Activity Date: | 2022/09/15 |
Reviewed by: weaselboys
This is an inexpensive booze cruise with Beer and Mai Tai's.
Just a short trip straight out and back.
Crew were excellent at getting drinks, taking pics or whatever you needed.
| Rating: | |
|---|---|
| Attended as: | Couples |
| Posted on: | 2022/10/08 |
| Activity Date: | 2022/09/16 |
Reviewed by: Lisa S
From the beginning, we were greeted with smiles and outstanding service. Captain Cindy and crew were wonderful! The snacks were great and a small dinner was a nice surprise. Full service bar was beyond expectations.
| Rating: | |
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| Packages: | Sunset Cocktail Cruise |
| Attended as: | Friends |
| Posted on: | 2022/10/06 |
| Activity Date: | 2022/10/04 |
Reviewed by: 4wells4rams
What an enjoyable evening! Beautiful view, nice cuts of meat prepared deliciously, fun entertainment and we met some wonderful people. What a small world, met some folks from a nearby city back home. Strongly encourage you to book a special night- no regrets!
| Rating: | |
|---|---|
| Attended as: | Couples |
| Posted on: | 2022/10/06 |
| Activity Date: | 2022/10/04 |
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私たちは、クルーズに対するあなたの失望に非常に申し訳なく思っています。
私たちは社内で確認し、改善のための措置を講じました。
私たちは、あなたが望む場合に送信できる詳細を含むVeltraとのフォローアップを行いました。
改めて、あなたの失望した体験に心からお詫び申し上げ、将来再度チャンスをいただけることを願っています。
ありがとうございます。
We are extremely sorry for your disappointment of our cruise.
We have followed internally and took action to improve.
We have followed up with Veltra with more details which can be sent to you if you wish.
Again we sincerely apologize for your disappointed experience and hope you will give us another chance in the future.
Thank you.