Reviewed by: ドタ バタ子
I waited for a while for the manta rays, but when one finally came right in front of me, I was so excited! Even after getting into the water, the staff took me to where the manta rays were, which made it really easy and enjoyable.
しばらくはマンタ待ちでしたが、まさに目の前にマンタが来て大興奮でした!
海に入ってからも、スタッフがマンタのいる場所まで連れれ行ってくれるので楽ちんでした。
| Rating: | |
|---|---|
| Packages: | コナ地区送迎プラン |
| Attended as: | Solo Travelers |
| Posted on: | 2018/01/10 |
| Activity Date: | 2017/09/27 |
Reviewed by: aya
I was constantly moved by the beautiful sea of clouds, the sunset, and the starry sky. The explanation about the starry sky was also very enjoyable, and the cold didn't bother me at all. I'm really glad I participated.
とっても綺麗な雲海に夕日と星空に感動しっぱなし。星空説明もとても楽しく、寒さなんてへっちゃらです。参加してほんとよかった。
| Rating: | |
|---|---|
| Packages: | 【10日前までのお申込みで無料特典】基本プラン |
| Attended as: | Families |
| Posted on: | 2018/01/10 |
| Activity Date: | 2018/01/07 |
Reviewed by: Sop
Our guides were Arthur and Justin. Both are funny and knowledgeable. This tour surprised us in so many ways. It is crazy that you can go from beach weather to freezing winds in a matter of hours. The parkas definitely help. I would recommend some layers of clothes, jeans, and good shoes. Bring a scarf or beanie. For those who live in the country, you do not realize how fortunate you are to not have light pollution. The stars that we saw were amazing. Your eyes adjust and focus so well on all the bright twinkles because there's no surrounding light. It's hard to explain but you feel like a child who's just seen something new and cool. Light pollution is real. On a good night in the city, I can probably see maybe 10 stars. Here, the volume is overwhelming. The location of Hawaii lets you see a lot more. Not only do you see the stars, but you can see distant galaxies as well our own milky way. Primitive, primal, natural are some other ways to describe experience.
The sunset on Mauna Kea was also a fantastic experience. Arthur and Justin are safe and excellent drivers. You see rental cars driving up the volcano on unpaved roads when they shouldn't. It's better to have the experts take you to the summit.
We attended this tour January 3, 2018. This gave us the rare opportunity to see the wolf moon and all the stars. I never knew how much light the moon provided at night.
I would do this again and recommend it to anybody who visits the Big Island.
| Rating: | |
|---|---|
| Packages: | Mauna Kea Sunset & Stargazing Tour with Dinner |
| Attended as: | Couples |
| Posted on: | 2018/01/09 |
| Activity Date: | 2018/01/03 |
Reviewed by: Jon
Bambi (captain) and Steven (dive guide) both are very friendly and knowledgeable. More importantly, in case that you do not see any manta ray, they arrange you another trip for free. In our case, the giants took a day off on Sunday and then came back on Monday. So try to book it at least 2 days before the end of your trip.
Mahalo for taking the time to submit a review of your sunset/manta tour(s) with Kona Ocean Experience. We're so glad you had the opportunity to rejoin us for a second evening after the mantas took a "night -off", so that you could enjoy seeing their majestic moves. Thank you for acknowledging our "manta guarantee"! Hope to have you aboard again sometime, to perhaps join us for a morning Dolphin & Kealakekua Bay adventure. Aloha!
| Rating: | |
|---|---|
| Packages: | Sunset Cruise with Appetizers & Night Manta Ray Snorkel [90 mins] |
| Attended as: | Solo Travelers |
| Posted on: | 2018/01/09 |
| Activity Date: | 2018/01/07 |
Reviewed by: くじら〜
The weather was great, and I was excited for my first-ever whale watching experience! However, it was in English, so I didn't understand everything, which was a bit disappointing. The whales weren't very active, but I was satisfied just to see them jump a few times! My husband got a little seasick, but we definitely want to come back!
天気にも恵まれ、生まれて初めてのホエールワッチングに興奮しました!
ただ英語のガイドだったので、意味がよく分からず少しだけ残念でした。
クジラはそんなにアクティブではありませんでしたが、数回ジャンプを見ることができ、それだけで満足です!
主人は少し船酔いしてしまいましたが、また来たいと思います!
| Rating: | |
|---|---|
| Packages: | 9:30発/ カワイハエ港 |
| Attended as: | Couples |
| Posted on: | 2018/01/09 |
| Activity Date: | 2018/01/04 |
Reviewed by: あい★
I participated in the tour in September 2017. The tour guide was very friendly and funny. A manta ray passed right in front of me, and it was so moving! It was really cute. On the way home, there was an engine trouble that made me a bit anxious, but the tour guide and the other staff worked hard, and I was able to get home safely. They were such wonderful people that I felt like I wanted to live on the Big Island!
2017年9月に参加させていただきました。
ツアーのお姉さんがとても気さくで面白かったです。
マンタが目の前を通り過ぎてくれて、感動しました!とても可愛かったです。
帰宅途中エンジントラブルが発生して少し不安になりましたが、ツアーガイドのお姉さん、お兄さんが頑張ってくれて無事に帰宅できました。
私もハワイ島に住みたくなるぐらい素敵な方々でした!
Aloha!!!
Dear Ai,
Thank you very much for participating in Manta University.
Also, thank you for your kind words.
I apologize for the anxiety caused by the engine trouble.
Our entire staff will work on improvements to ensure that similar issues do not occur in the future, so please come visit us again when you come to the Big Island.
I look forward to the day we can meet again.
Mahalo!
Aloha!!!
あい★様
この度はマンタ大学にご参加有難うございました。
また、素敵なお言葉も有難うございます。
エンジントラブルで不安にさせてしまい申し訳ありませんでした。
こんご同じようなことがないようスタッフ一同改善していきますので、またハワイ島に来られる際は遊びにいらしてください。
また会える日を楽しみにしております。
Mahalo!
| Rating: | |
|---|---|
| Packages: | 現地集合プラン(2018年3月31日までのご参加) |
| Attended as: | Couples |
| Posted on: | 2018/01/08 |
| Activity Date: | 2017/09/24 |
Reviewed by: hedgehog
I held onto the blue glowing board, but there were too many people clinging to one board, making it cramped. The manta ray that appeared was just one, far away. The boat and the water were both very choppy, causing many people to feel seasick. On the way back, it was extremely cold, and some were vomiting, creating a hellish scene. It felt like a waste of over 30,000 yen for two people, making it the worst tour I've participated in so far (though I understand it's nature, so it's unavoidable).
If you don't see anything, you can participate for free the next day, but I had booked a different tour for the following day and couldn't join (I suspect most people will be in the same situation). I'm also doubtful if the right to participate for free again is valid for a few years later; if not, this is truly a terrible tour. For those who participate, please make sure to take motion sickness medication and be prepared for the possibility that you might not see anything.
青く光るボードにつかまって見るのですが、一つのボードにつかまる人数が多すぎて窮屈でした。そして現れたマンタは遠くの方に1匹だけ。ボート上も海の中も揺れが激しく、酔う人多数。帰りはとても寒く、吐く人もいて、地獄絵図でした。2人で3万円以上払ってこれかよという感じで、これまで参加したツアーで最悪のものとなりました(自然相手なので仕方ありませんが)。
見れなかった場合、翌日も無料で参加できるということですが、翌日は別のツアーを申し込んでおり参加できませんでした(ほとんどの方がそうなるのでは)。無料で再度参加の権利は数年後でも有効なのか疑問ですが、そうでないとしたら本当にひどいツアーです。参加する方は、必ず酔い止めを飲んで、見れない可能性があると覚悟して参加してください。
Dear Hedgehog,
Thank you for participating in Manta University.
Also, thank you for your valuable feedback.
We would like to keep it in mind for future improvements.
If you were unable to attend, it will still be valid even a few years later.
Please feel free to join us again when you come to Hawaii or other places.
Mahalo.
hedgehog様
この度はマンタ大学へのご参加有難うございました。
ならびに、貴重なご意見有難うございます。
今後の改善に常げていきたいと思います。
また、見られなかった場合は数年後でももちろん有効です。
またハワイ等に来られる際はぜひまた参加しにいらしてください。
Mahalo
| Rating: | |
|---|---|
| Packages: | ワイコロア以北方面送迎プラン |
| Attended as: | Couples |
| Posted on: | 2018/01/08 |
| Activity Date: | 2017/10/18 |
Reviewed by: ドタ バタ子
Due to the significant changes in altitude and climate experienced within just a few hours, participation is not recommended for those with health concerns. Even if you are healthy, be sure to listen carefully to the guide's instructions and adhere to the precautions. Doing so will ensure a wonderful experience. (^_-)-☆
数時間の間にかなりの標高差と気候の違いを体験するので、健康面で不安のある方の参加はお勧め出来ません。
健康であっても、ガイドさんの話をよく聞いて、注意事項は厳守しましょう。
そうすれば、素晴らしい体験ができますよ。(^_-)-☆
| Rating: | |
|---|---|
| Packages: | 1名様プラン |
| Attended as: | Solo Travelers |
| Posted on: | 2018/01/08 |
| Activity Date: | 2017/09/28 |
Reviewed by: N24S
My high school and middle school sons participated, and since I was worried about seasickness, they took medication to avoid drowsiness, but they enjoyed the flight without any issues.
高校生・中学生の息子たちが参加、船酔いが心配だったので眠くならない薬を飲んで参加しましたが特に問題なく空の旅を満喫出来ました。
| Rating: | |
|---|---|
| Packages: | 高度114メートル!スタンダードプラン(~2018/12/31) |
| Attended as: | Families |
| Posted on: | 2018/01/08 |
| Activity Date: | 2017/12/31 |
Reviewed by: AI's family
My daughter, who was previously too young due to age restrictions, was finally able to participate, and we joined the tour together. On the west coast of the Big Island, you can see a wonderful sunset from anywhere, so I thought we might not need to climb the mountain, but the sunset from the summit of Mauna Kea was indeed exceptional.
I was worried about car sickness since I heard there are unpaved parts on the road to the summit, but instead of car sickness, I ended up suffering from altitude sickness due to the lack of oxygen. However, our guide quickly provided oxygen from a tank, and we were able to enjoy the sunset and the starry sky without any issues. I was really glad to have joined a tour with a guide.
At the snow-covered summit of Mauna Kea, I was concerned about the cold, but the rental cold-weather gear from Masashi Nature School was as warm as the reviews said. For those who are sensitive to the cold, I recommend bringing something to cover your face, head, and ears, as well as heat-tech innerwear for warmth.
It was great to have explanations during the stargazing as well. Last time I visited, I did not join the summit tour and only did stargazing from the mountainside, but when it comes to viewing the stars, I saw about the same or even more this time (the stargazing after the summit tour had quite a bit of interference from headlights of cars coming down from the summit). So, if the focus is on stargazing, it might not be necessary to have the sunset from the summit, but experiencing a sunset at such a height, higher than Mount Fuji, is something you can't easily find elsewhere.
前回は年齢制限に引っかかっていた娘も参加できる年齢になり、親子で参加しました。ハワイ島西海岸ではどこからでも素晴らしい夕日がみられるので、山の上に登らなくても…と思いましたが、マウナケア山頂からの日の入りはやはり格別でした。
山頂までの道は舗装されていない部分もあるという事で車酔いを心配していましたが、車酔いよりも酸素が少ないために起きる高山病にかかってしまいました。しかし、ガイドさんがすぐに酸素ボンベで酸素補給をしてくださり、事なきを得て日の入り、星空を見ることができました。やはりガイドさんのいるツアーに参加してよかったと思いました。
雪の積もるマウナケア山頂、寒さを心配していましたがマサシネーチャーズスクールの貸出用防寒具は口コミ通り暖かかったので、寒がりな方は防寒具で隠せない顔・頭・耳をカバーするものやヒートテックインナーで防寒対策をしておけばよいと思います。
星空ウォッチングも解説していただいて見られたのがよかったです。
前回来た時には山頂ツアーではなく、山の中腹でのスターゲイジングでしたが、星空を見るという事でしたら同じくらいかそれ以上見えた(山頂ツアー後の星空ウォッチングは山頂から降りてくる車が多いのでヘッドライトに邪魔される時間が結構あるため)ので、星空…という事にフォーカスするのであれば山頂日の入りである必要はないのかもしれませんが、富士山以上の高さでの日の入りを見る体験は他ではなかなかできないと思います。
| Rating: | |
|---|---|
| Packages: | 2名様以上プラン |
| Attended as: | Families |
| Posted on: | 2018/01/08 |
| Activity Date: | 2017/12/25 |
Reviewed by: N/a
Our family really enjoyed this trip. The crew was informative, friendly and fun. The trip up the coast was beautiful and the music on the boat was quite nice.
| Rating: | |
|---|---|
| Packages: | Dinner Cruise |
| Attended as: | Families with Young Children |
| Posted on: | 2018/01/05 |
| Activity Date: | 2017/12/30 |
Reviewed by: natsurin
I had been looking forward to going to the Big Island of Hawaii for so long, but the sunset from the summit of Mauna Kea was not special; it was just beautifully ordinary, really ordinary...
Maybe it's because the sunsets on the Big Island are beautiful no matter where you watch them from...
Perhaps I've experienced too many sunrises and sunsets during my travels, both abroad and domestically...
On the tour's website, it mentioned, "Using a reflecting telescope and a laser pointer, the guide will explain the constellations and stars," and I was really looking forward to seeing the stars and the moon through the reflecting telescope. However, there was no telescope set up at the location for viewing the constellations, and there was no explanation that there wouldn't be a reflecting telescope this time, which was quite disappointing.
In the car, I was seated in a three-person row with an unfamiliar elderly man and his adult daughter. The elderly man took up quite a bit of space, so I was in a half-sitting position the whole time... I didn't say anything to the elderly man about not moving in, so the driver wasn't at fault, but I thought it would be tough if someone with a larger build sat in the same row.
念願のハワイ島に行く前から凄い凄い期待し過ぎてしまっていたので、実際に観たマウナケア山頂からの夕陽はスペシャルでは無く、普通に綺麗だった、本当に普通に…
ハワイ島はどこから夕陽を観ても綺麗過ぎだからでしょうか…
沢山の海外旅行、国内旅行で朝日・夕陽を体験し過ぎてしまったのかもしれない…
ツアーのHPに「反射望遠鏡とレーザーペンを使ってガイドが星座と星の説明」とあり、「反射望遠鏡」で観る星や月を超楽しみにしていたのに星座を観る場所には反射望遠鏡の準備もされていなくて、今回は反射望遠鏡が無いと言う説明もなくて、Wでガックリ度が増しました(涙)
_| ̄|○
車の中では3人席で知らないお爺さんと成人した娘と私。お爺さんは1人でかなり座席を所有するので私はずっと半ケツ状態でした…
特に奥に詰めないお爺さんに注意もしなかったので担当のドライバーさんには責任はありませんが、かなり体格の良い方が同じ列の席に座ると大変だと思いました。
Dear Natsurin,
This is Tomoe from Nature School. Thank you very much for participating in our tour. I would also like to express my gratitude for sharing your experience.
On this day, due to the snowfall at the summit of Mauna Kea from the previous day, there were many tourists. After enjoying the sunset, there was an accident involving a rental car that overturned around 3,200 meters on the descent. As a result, the stargazing we had planned at this altitude was affected by the traffic jam caused by the accident, and we ended up stargazing at the Onizuka Center instead. However, due to the delay caused by the accident, we arrived at the Onizuka Center at 19:40. While the stars were clearly visible, there was a rush with customers wanting to take photos and return to the hotel quickly, and it seems we forgot to set up the telescope. We did not receive any reports from our guide regarding this. (Depending on the weather on the day, there may be times when we do not set up the telescope, but we usually explain this in advance.)
To prevent such occurrences in the future, we will share your valuable feedback within our company and work on improvements.
We will do our utmost to provide a better experience during your next visit, and all of our staff sincerely look forward to your participation.
Nature School
Tomoe
natsurin様
ネイチャースクールのトモエと申します。
弊社のツアーにご参加頂きましてありがとうございました。
また体験談の投稿を頂きまして重ねてお礼を申し上げます。
この日は前日からのマウナケア山頂の積雪により一般人の観光客が多く夕陽を鑑賞後下山途中の3200メートルあたりで一般客のレンタカーの横転事故がございまして、
予定していたこの高さでの星観測は事故による渋滞で車両のライトが明るすぎたためオニズカセンターでの星観測となりました。
ただ事故の渋滞によりツアー時間は大幅に遅れたため
19:40にオニズカセンター到着
星はよく見えましたが写真撮影、早くホテルに帰着されたいお客様等、バタバタしてしまい、望遠鏡を出し忘れてしまったとの事でした。ガイドからは弊社にも報告がございませんでした。
(当日の天気によっては望遠鏡を出さない事もございますが通常は事前にご説明をさせていただいております)
今後この様なことが無いようにnatsurin様の貴重なご意見を社内で共有し、改善していく所存ですので何卒宜しくお願い申し上げます。
次回のご来島の際には全力で頑張りますのでスタッフ一同natsurin様のご参加を心よりお待ち申し上げます。
ネイチャースクール
トモエ
| Rating: | |
|---|---|
| Packages: | 【10日前までのお申込みで無料特典】基本プラン |
| Attended as: | Families |
| Posted on: | 2018/01/04 |
| Activity Date: | 2017/12/23 |
Reviewed by: aya
I participated in this tour as a solo traveler. At first, I considered driving to Mauna Kea by rental car, but since it was my first time on the Big Island, I felt a bit anxious and decided to join the tour instead. The adjustments for altitude, the provision of warm drinks and meals, the rental of cold-weather gear (thick clothing and gloves), and the stargazing were all things I couldn't have done alone, so I truly made wonderful memories by participating. I recommend that those who are sensitive to the cold bring their own cold-weather gear. I tend to get hot, but the down jacket and long-sleeve T-shirt I brought just in case were very helpful. The summit of Mauna Kea is colder than I imagined (laughs)! Thank you, Tomo, for your assistance. Thank you very much.
ひとり旅で参加させていただきました。最初はレンタカーでマウナケアへ行くことを考えておりましたが、初めてのハワイ島に不安もあったので、ツアーに参加することを決めました。気圧の調整や温かい飲み物・食事の提供、防寒着(上下の分厚いウエア+手袋)の貸し出しや天体観測、一人ではできないことばかりでしたので、参加して本当にいい思い出作りができました。寒がりさんはご自分で防寒着を持参することをお勧めします。私は暑がりですが、念のため持って行ったダウンジャケットとロングTシャツが役に立ちました。マウナケアの頂上は想像以上に寒いです(笑)! tomoさん、お世話になりました。ありがとうございました。
| Rating: | |
|---|---|
| Packages: | 2名様以上プラン |
| Attended as: | Solo Travelers |
| Posted on: | 2018/01/03 |
| Activity Date: | 2017/11/23 |
Reviewed by: Kerri C
Speedi shuttle was there when our plane arrived. Smooth and friendly transport home. Would use them again!
| Rating: | |
|---|---|
| Packages: | [Arrival] Airport to Hotel - Shared Service |
| Attended as: | Couples |
| Posted on: | 2018/01/02 |
| Activity Date: | 2017/12/30 |
Reviewed by: Melinda
On time and comfortable. No stress and easy to use
| Rating: | |
|---|---|
| Packages: | [Departure] Hotel to Airport - Shared Service |
| Attended as: | Solo Travelers |
| Posted on: | 2018/01/01 |
| Activity Date: | 2017/12/10 |
Reviewed by: Melinda
Easy and comfortable to use. No stress with competent drivers
| Rating: | |
|---|---|
| Packages: | [Arrival] Airport to Hotel - Shared Service |
| Attended as: | Solo Travelers |
| Posted on: | 2018/01/01 |
| Activity Date: | 2017/12/06 |
Reviewed by: Gina P.
Thanks to friendly knowledgeable guides my family will definitely do this again! We all had a great time! Bring sunscreen!
| Rating: | |
|---|---|
| Packages: | Standard Package |
| Attended as: | Families with Young Children |
| Posted on: | 2018/01/01 |
| Activity Date: | 2017/12/24 |
Reviewed by: caldivergirl
Very polite, on time, smooth delivery to the airport
| Rating: | |
|---|---|
| Packages: | [Departure] Hotel to Airport |
| Attended as: | Solo Travelers |
| Posted on: | 2018/01/01 |
| Activity Date: | 2017/12/28 |
Reviewed by: Stephen
While we only saw one manta, she did come up close, which was an amazing experience.
| Rating: | |
|---|---|
| Packages: | Standard Package: Sunset Manta Snorkel |
| Attended as: | Families |
| Posted on: | 2017/12/31 |
| Activity Date: | 2017/12/28 |
Reviewed by: Matsu
This tour cannot proceed to the summit if the weather turns bad, and you won't be able to see the stars. In other words, you'll end up spending time that has no meaning. In that case, the refund is $15. While nature can be unpredictable, this tour is quite risky. Moreover, it seems that the weather often gets rough during the year-end and New Year period.
Also, when there is moonlight, the stars are not very visible. When I participated, it was just after sunset, around the first quarter moon, which created poor conditions for stargazing. If you expect a sky full of stars, it's best to check whether the moon is out just after sunset.
There are a total of seven companies offering the Mauna Kea summit tour, five of which are Japanese companies, and the remaining two are American companies, so most of the tourists at the summit are either Japanese or from English-speaking countries. Due to the thin air, you may feel quite dizzy, but since most of the journey to the summit is by car, even those who are not confident in their physical strength can participate. Note that the summit can drop below freezing. While there is a rental service for cold-weather gear, you will need to prepare your own as well. Hand warmers may not get very warm due to the thin air.
Children under 12 are not recommended to participate due to the potential risk of accidents caused by oxygen deprivation. However, locals were seen enjoying sledding and skiing with quite small children...
このツアーは天気が悪くなると、山頂まで行くことができません。星空も見えません。つまり、何の意味もない時間を過ごすことになります。その場合の返金は15ドル。自然はままならないものとはいえ、なかなかリスキーなツアーです。しかも毎年、年末年始は天候が荒れることが多いそうです。
また、月明かりがあると星があまりきれいに見えません。
私が参加したときは上弦の月をこえたあたり、つまり日没直後ちょうど南中する、星空観望には悪条件でした。満天の星空を期待するなら、日没直後に月が出ているか、調べておいたほうがいいでしょう。
マウナケア山頂ツアーは合計7社が催行しておりそのうち5社が日本の会社、残り2社はアメリカの会社ということで、山頂は日本人か英語圏の観光客がほとんど。酸素が薄いため、かなりふらつきますが、山頂まではほぼ車中なので、体力に自信のない人でも参加可能です。なお山頂は、氷点下になります。防寒着の貸出はありますが、自前でも防寒着を用意する必要があります。カイロも酸素が薄いため、あまり熱くなりません。
12歳以下の子どもは、万が一にでも酸欠による事故が起きた時、障害が残る可能性があるため推奨されないそうです。ローカルは結構小さな子どもを連れて、ソリやスキーを楽しんでいましたが……。
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| Packages: | 【10日前までのお申込みで無料特典】基本プラン |
| Attended as: | Couples |
| Posted on: | 2017/12/31 |
| Activity Date: | 2017/12/28 |
Reviewed by: Christine S.
Our original trip was postponed due to snow on the summit of Mauna Kea but we rescheduled and had an unforgettable experience. Our guide Hank was great. As well as his astronomy expertise, he provided lots of information on Hawaiian culture. The views on the way up to the summit were spectacular. Great photographic opportunities of the sunset, views and night sky.
I would thoroughly recommend this trip.
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| Packages: | Summit Sunset & Stargazing Adventure |
| Attended as: | Families |
| Posted on: | 2017/12/30 |
| Activity Date: | 2017/12/04 |
Reviewed by: SATORU
It was more breathtaking than I had imagined! The bento was okay too! Next time, I definitely want to go see the sunrise. Nature is amazing!
想像してた以上に絶景でした✨お弁当もまぁまぁでしたし!次回は是非とも朝陽を見に行きたいです(^。^)
自然はすごい❗️
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| Packages: | 2名様以上プラン |
| Attended as: | Families |
| Posted on: | 2017/12/30 |
| Activity Date: | 2017/12/27 |
Reviewed by: Makiko
My husband forgot his wallet on the plane so we had to make the driver wait. But there was absolutely no fuss. Both ways we were the only clients. Our driver was excellent and he gave us some excellent pointers on the island along the way!
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| Packages: | [Departure] Hotel to Airport |
| Attended as: | Couples |
| Posted on: | 2017/12/29 |
| Activity Date: | 2017/12/26 |
Reviewed by: Neera Iyer
This was a last minute booking so we were glad to get it. We did the 7:45-9:45 PM night tour. The set up is pretty standard. The crew was experienced and knew what to do when didn’t find rays at the first spot. We were towed gently to where we saw two! We had a couple of screamers which was a bit annoying but that apart, terrific trip
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| Packages: | Manta Ray Night Snorkeling Tour [Late Evening Cruise] |
| Attended as: | Couples |
| Posted on: | 2017/12/29 |
| Activity Date: | 2017/12/26 |
Reviewed by: george h
Review:great service drivers on time and courteous George H
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| Packages: | [Arrival] Airport to Hotel |
| Attended as: | Couples |
| Posted on: | 2017/12/28 |
| Activity Date: | 2017/12/24 |
Reviewed by: 家族連れ
This was my second time on a dolphin swimming tour in Hawaii, but the experience on the Big Island far surpassed my previous one. Following the guide's instructions, a pod of about 50 dolphins came close to us repeatedly. The location of the dolphins changes daily, and on the day we participated, the guide had confirmed in advance that they were near the harbor. Therefore, we didn't have to search for them by boat.
We encountered the dolphins shortly after departing from the harbor, allowing us to swim with them for a long time, even after other boats had left. I could clearly hear the dolphins' calls underwater.
Both the guide and the boat captain were very proficient in Japanese, so there was no language barrier. They provided wetsuits, fins, and masks, making it enjoyable even for those who are not confident swimmers. Our third grader had a great time as well.
I highly recommend this experience if you visit the Big Island.
ハワイでのイルカと泳ぐツアーは2回目でしたが、ここハワイ島での体験は前回の経験をはるかに凌駕する素晴らしいものでした。
ガイドさんの教えの通りにしていると、約50頭の群れが何度も何度も近くへ寄って来てくれました。毎日イルカのいる場所は変わるそうで、私たちが参加した日は、ハーバーから近いところにイルカがいることをガイドさんが事前に確認してくれていました。そのため、ボートでイルカを捜しまわることもありませんでした。
ハーバーを出港してあっという間にイルカに遭遇出来たため、そこから時間一杯まで、他のボートがいなくなってもたっぷりイルカと泳がせていただけました。イルカの鳴き声も水中でしっかり聞こえました。
ガイドさん、ボートのキャプテン共に日本語が大変お上手なため、言葉の心配はありませんし、ウェットスーツとフィン、マスクなど一式貸してもらえるので、泳ぎが苦手な方でも十分楽しめると思います。わが家の小学3年生も十分enjoyしていました。
ハワイ島を訪れた際には、ぜひ、経験されることをおすすめします。
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| Packages: | 現地集合プラン |
| Attended as: | Families |
| Posted on: | 2017/12/27 |
| Activity Date: | 2017/12/24 |
Reviewed by: maotaro
This trip was solely for the purpose of this tour, and I was moved to be able to see the sunset and the starry sky! Thank you, Matsuzaki, for driving so hard despite the challenges of working with nature; I had a great time! I think it was lucky that we were able to reach the summit. It might be better to apply with that understanding during this season. Even just the drive along the expansive mountainside and the starry sky are worth participating for!
今回はこのツアーだけが目的の旅行でしたので、夕陽と星空を見る事が出来て感動しました!自然が相手のお仕事で大変なのに、一生懸命車を走らせていただきました松崎さん、ありがとうございました楽しかったです!
山頂へ行けたのはluckyだったのだと思います。この時期はそれを理解した上で申し込んだ方が良いかな?広陵とした山腹のドライブ、そして星空だけでも、参加する価値は有ります!
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| Packages: | 2名様以上プラン |
| Attended as: | Families |
| Posted on: | 2017/12/26 |
| Activity Date: | 2017/12/23 |
Reviewed by: D & L Williams
For those who love the water and its fascinating creatures, we highly recommend this activity aboard the Hawaiian Sailing Canoe. The canoe is a modern replica seating a limited number of passengers, so the skipper Dave knew our names immediately. But much like going to a "modern" zoo, you may see what you're looking for the first time out but you may not. Our first night snorkel was at 8:30pm, and while the groups before and after us had a grand "show" we were skunked. But Dave said we could keep coming back (for free!) until we sighted the mantas. The next night at 9:30pm we were in luck, and were treated to a 45 minute water ballet by two mantas that glided and turned just inches beneath our illuminated surfboard. For optimum warmth bring your own full-length wetsuit instead of using their wetsuit tops.
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| Packages: | Standard Package |
| Attended as: | Couples |
| Posted on: | 2017/12/25 |
| Activity Date: | 2017/12/21 |
Reviewed by: まおさん
It's unbelievable that, like other tour companies, they do not require life jackets at night on the sea. The return trip is completely in darkness. As someone with a boating license, I must say that if something were to happen, the staff alone would not be able to rescue all participants. I raise this alarm before any precious lives are lost. The boat's rocking is also severe, so pregnant women should refrain from participating. Since it's cold in December, warm drinks would have been better on board. I did see manta rays, and aside from that, I think it was good.
他の催行会社にも言えることですが、信じられない事に夜間の海でライフジャケットを着用させません。復路は全くの暗闇です。船舶免許保持者から言わせてもらうと、万一の事が有ればスタッフだけでは全ての参加者の人命救助できないでしょう。尊い犠牲が出る前に警鐘を鳴らさせていただきます。ボートの揺れも激しいので妊婦は参加見合わせすべきですね。12月の寒い時期ですので船上では暖かい飲み物の方が良かったとおもいます。マンタも見れましたし、それ以外は良いと思います。
Thank you very much for participating in the tour. However, I sincerely apologize for not being able to provide a satisfactory service.
Upon confirming with the operating company, I learned that wearing life jackets for the manta tour in Hawaii is optional. However, as you pointed out, considering the safety of our customers, we have received word that they will consider requiring all participants to wear life jackets in the future.
I also sincerely apologize for serving cold drinks in the chilly weather. The operating company reported that due to an electrical issue, they were unable to provide warm beverages on short notice. They have now resolved the issue and are preparing warm drinks, and they have shared that they will work to ensure that similar situations do not occur in the future.
Thank you very much for your valuable feedback during this busy time.
VELTRA Customer Support Team
この度は、ツアーにご参加いただき誠にありがとうございます。
しかしながら、ご満足いただけるサービスを提供できませんでしたこと、心よりお詫び申し上げます。
催行会社へ確認をさせていただきましたところ、ハワイ島のマンタツアーに関しましてはライフジャケットの着用は任意とされているとのことでございます。
しかしながら、ご指摘いただきました通り、お客様の安全を考慮しまして、今後はすべてのご参加者にライフジャケットを着用いただくことを
検討させていただくとの言葉を預かっております。
また、寒い中、冷たいお飲み物をお出ししておりましたこと、大変申し訳ございませんでした。電気回路の不都合で、急遽温かい飲み物がご提供できなかったと催行会社より報告がございました。
現在は復旧し温かいお飲み物をご用意させていただいておりますが、今後同様のことが起こりませんよう改善に努めると共有がございました。
お忙しい中、貴重なご投稿を賜りまして、誠にありがとうございました。
VELTRAカスタマーサポートチーム
| Rating: | |
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| Attended as: | Friends |
| Posted on: | 2017/12/25 |
Reviewed by: ともとも
It was disappointing that we couldn't reach the summit due to bad weather, but thanks to Tomo and Big Jin, it was a very enjoyable tour. I was deeply moved by their dedication in searching for a place where we could see the sunset and the starry sky. The warm outerwear they lent us was also a high-quality jacket.
To be honest, I wondered why Tomo was so determined to take photos of the night sky, but after seeing the wonderful pictures he captured, I understood that it was indeed worth the effort. Big Jin's explanations of the constellations were also excellent!
It became a very good memory. Thank you!
悪天候のため山頂に行けなかったのは残念でしたが、ともさんとビッグじんさんのお陰でとても楽しいツアーでした。
一生懸命夕日と星空を見える場所を探して連れて行ってくださり、そのお心意気に感激しました。貸して頂いた防寒着もとても暖かくて質の良いジャケットでした。
ともさんの執念の星空写真、正直なところどうしてそこまでと思ったのですが、撮って頂いた素晴らしい写真を見て、なるほど、必死で撮って頂くだけの価値があると納得致しました。
ビッグじんさんの星座解説も秀逸でした!!
とても良い思い出になりました。
ありがとうございました。
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| Packages: | 【10日前までのお申込みで無料特典】基本プラン |
| Attended as: | Friends |
| Posted on: | 2017/12/24 |
| Activity Date: | 2017/12/21 |
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Aloha!!!
Dota Batako,
Thank you very much for enrolling with the manta rays along with the dolphins. It seems you were able to meet the manta rays as well, which is proof of your love for dolphins and manta rays. Please come back to visit with that love again. We look forward to your next enrollment!!
Mahalo!!!
Aloha!!!
ドタ バタ子様
イルカとともにマンタの方にもご入学、本当にありがとうございました。
マンタにもしっかりと逢えたようで、ドタ バタ子様のイルカ、マンタ愛が伝わった証拠ですね。
是非またその愛を持って遊びにいらしてください。
またのご入学お待ちしております!!
Mahalo!!!