Reviewed by: Kenitra
I appreciated Kenny's kind nature and informative view of the island. He was very considerate and helpful in providing the service.
| Rating: | |
|---|---|
| Packages: | [Arrival] Airport to Hotel |
| Attended as: | Solo Travelers |
| Posted on: | 2017/02/06 |
| Activity Date: | 2017/02/03 |
Reviewed by: Cheryl
From the top of Mauna Kea you truly see forever. However, be prepared! At these heights it is also breath taking... that is, there is less air up there!! The guides were great and prepared you for the trip in every way. The dinner was good and the star gazing after coming half way back down was amazing.
| Rating: | |
|---|---|
| Packages: | Mauna Kea Sunset & Stargazing Tour with Dinner |
| Attended as: | Couples |
| Posted on: | 2017/02/05 |
| Activity Date: | 2016/11/05 |
Reviewed by: みみみ
I participated with my husband’s father and another person. Although it was far away, I was very moved to see the whales jumping. I hope to observe them from a closer distance next time.
主人の父と3人で参加しました。
遠くでしたがクジラのジャンプも見れとても感動しました。
次回はもっと近くで観察できたらと思います。
| Rating: | |
|---|---|
| Packages: | 8:00発/ワイコロア港 |
| Attended as: | Families |
| Posted on: | 2017/02/04 |
| Activity Date: | 2017/01/11 |
Reviewed by: バルセロナさん
The photo service was supposed to be included, but it was not reflected in the organizer's list, and I was asked to pay for the photos.
The parking ticket is paid at the end when exiting, but please note that the payment method is only by credit card.
The show was very nice and had a great atmosphere by the sea.
Photo service がincluded のはずなのに、主催者側のリストに反映されておらず、写真代を要求されました。
駐車券は最後に出庫時に払いますが、支払方法はクレジットカードのみでしたので注意が必要です。
ショーは、とても素敵で海の側で雰囲気もありました。
| Rating: | |
|---|---|
| Attended as: | Couples |
| Posted on: | 2017/02/01 |
| Activity Date: | 2017/01/29 |
Reviewed by: Mark
Fun filled 3 hour cruise. Great food, music, and tour. The crew were all exceptional. Within 3 minutes of leaving the dock the crew had already located 2 whales we could watch. Right before dinner, they located a manta ray as well. The crew also found another whale on the ride home. Great time and very family friendly.
| Rating: | |
|---|---|
| Packages: | Dinner Cruise |
| Attended as: | Families |
| Posted on: | 2017/01/28 |
| Activity Date: | 2017/01/20 |
Reviewed by: Stephanie
What more could you ask for in a shuttle? The lady was at the airport with a sign with my name on it, gave me a shell necklace, brought me over to the driver who helped me with my bags. The driver was friendly, told us some interesting facts and got us to our hotel safely. My toddler traveled free and the fees were reasonable compared to other options. Wouldn't hesitate to book with them again.
| Rating: | |
|---|---|
| Packages: | [Arrival] Airport to Hotel |
| Attended as: | Families with Young Children |
| Posted on: | 2017/01/28 |
| Activity Date: | 2017/01/25 |
Reviewed by: tma
I was able to catch a glimpse of it three times from a distance. However, it was too far away to capture in a photo, and it was just for a moment. Still, I enjoyed the cruise. The staff couldn't speak any Japanese, but they were very friendly. Later, during the dolphin watching in Oahu, I was lucky enough to see whales up close several times, which was great.
遠くにチラッと3回ほど確認できました。
ただ写真には収まらない程の遠くで一瞬でした。
ただ、クルーズとして楽しめました。
スタッフの皆さんは一切日本語が喋れませんがとてもフレンドリーでした。
この後のオアフ島で参加したイルカウォッチングで偶然に何度もクジラを近くで見れたので良かったです。
| Rating: | |
|---|---|
| Packages: | 9:30発/ カワイハエ港 |
| Attended as: | Couples |
| Posted on: | 2017/01/28 |
| Activity Date: | 2017/01/22 |
Reviewed by: Kona Lover
This was a great time and we can't wait to do it again! We were all able to stand up on our surf boards because of their great teaching, and we loved being in the water with the instructors. Very kind staff! The lesson on the land was a little long and repetitive, but very worth it for the water time. Jake and Tiffany were the best instructor!
| Rating: | |
|---|---|
| Packages: | Group Lesson |
| Attended as: | Friends |
| Posted on: | 2017/01/23 |
| Activity Date: | 2017/01/13 |
Reviewed by: アッコ
I have experienced various luau shows, but this one felt a bit lacking. The structure was stretched out, with a lot of band performances in between the hula. The meal was a 60 out of 100. I left early, so perhaps it got more exciting in the second half.
いろいろなルアウショーを体験しましたが、ここのルアウショーはちょっと寂しかったです。間延びした構成で、フラの合間のバンド演奏が多かった。食事は60点。途中で帰ったので、もしかしたら後半で盛り上がったのかもしれないですね。
| Rating: | |
|---|---|
| Attended as: | Couples |
| Posted on: | 2017/01/22 |
| Activity Date: | 2016/06/07 |
Reviewed by: nancy
Friendly staff, efficient service and easy way to travel to the airport. Will be using again next time. On time and made sure I was accommodated.
| Rating: | |
|---|---|
| Packages: | [Departure] Hotel to Airport - Shared Service |
| Attended as: | Solo Travelers |
| Posted on: | 2017/01/20 |
| Activity Date: | 2017/01/17 |
Reviewed by: Kevin A
I surprised my wife with a Lei greeting on our arrival in Kona. The greeter was very engaging and friendly. Her pleasant manner was a delight after a long day of travel.
Aloha Kevin!
Thank you for your wonderful review! We take pride in the work we do, and we are glad that Carrie's lei greeter made it all worthwhile! We hope you have a wonderful vacation!
Mahalo Nui Loa!
-- Jesse I.
| Rating: | |
|---|---|
| Packages: | Classic Orchid Lei |
| Attended as: | Solo Travelers |
| Posted on: | 2017/01/20 |
| Activity Date: | 2017/01/17 |
Reviewed by: みうらママ
I was able to swim right next to dolphins and manta rays! I even got to see a whale, which was an incredible joy. The Japanese staff were amazing too! I'm really glad I participated.
イルカやマンタのすぐそばで泳げました!クジラまで見る事が出来てこの上ない幸せでした。日本人スタッフも最高〜〜!本当に参加して良かったです。
| Rating: | |
|---|---|
| Packages: | 送迎付きプラン |
| Attended as: | Families |
| Posted on: | 2017/01/20 |
| Activity Date: | 2017/01/16 |
Reviewed by: Ivan P.
My fight departure was 11:50pm, so I requested to be picked up at 9:45pm. However, upon confirmation I was notified the pickup time would be 7:45pm (take or leave it with no refund.) The ride took about 30 minutes, so I was at the airport around 8:15pm and had to wait more than 3 hours before boarding. So no complains about the ride itself, but it would be nice if my requested pickup time would have been respected.
| Rating: | |
|---|---|
| Packages: | [Departure] Hotel to Airport |
| Attended as: | Couples |
| Posted on: | 2017/01/17 |
| Activity Date: | 2016/12/29 |
Reviewed by: grace
This service was fantastic, our captain was really knowledgeable and friendly. We saw whales and dolphins and our captain was really accommodating and nice. It was a beautiful boat and wonderful that it was just a few people.
| Rating: | |
|---|---|
| Packages: | Whale Watching Cruise |
| Attended as: | Families |
| Posted on: | 2017/01/16 |
| Activity Date: | 2017/01/04 |
Reviewed by: AWCF
What a great day! Pros: The crew was friendly and helpful, the lunch was tasty and we saw a ton of fish. Our 5 year old had an amazing first snorkeling tour. The slide was a hit!
Cons : we didn't see any Dolphins or turtles but body glove can't control that.
Mahalo for joining us! We hope to see you again in the future!
| Rating: | |
|---|---|
| Packages: | Deluxe Snorkel & Dolphin Watch Cruise |
| Attended as: | Families with Young Children |
| Posted on: | 2017/01/16 |
| Activity Date: | 2017/01/13 |
Reviewed by: QVN
On our first trip to the Big Island of Hawaii, we went there on the night we arrived. It was a buffet-style all-you-can-eat and drink, so even with our limited English, we were able to enjoy the meal and the show without any stress!
初めてハワイ島旅行で、到着した夜に行きました。ビュッフェスタイルの飲み放題食べ放題だったので、英語が出来ない私たちでもストレスなく食事とショーが楽しめました♪
| Rating: | |
|---|---|
| Attended as: | Families |
| Posted on: | 2017/01/16 |
| Activity Date: | 2017/01/11 |
Reviewed by: さきさん
Since we went with a plan to meet at the location, I was worried about whether I would easily find the meeting spot, but once I got there, it was very clear. The staff was waiting for us even before the meeting time, which made me feel relieved.
There were only the two of us participating in the tour, so we were able to enjoy ourselves freely. We quickly spotted dolphins and were able to see many of them, which made us very satisfied. Above all, I could feel the staff's love for dolphins. If I had to mention one thing, I regret forgetting to take photos.
Since it was just the two of us, it was helpful that they adjusted the return time for us.
I think we had a wonderful way to spend our time! Thank you very much!
現地集合のプランで行ったので、
集合場所がすぐにわかるか不安でしたが、
行ってみるととても分かりやすく、
集合時間前からスタッフがまっていてくれたので
安心しました。
ツアーの参加者は私たち二人だけでしたので
のびのび楽しむことが出来ました。
イルカもすぐに見つかり、
たくさんのイルカを
見ることができて大満足です。
なにより、スタッフのイルカ愛を感じました。
ひとつ言うなれば、
写真を撮り忘れたことが心残りです。
二人だけだったので、帰りの時間も
調整してもらえて助かりました。
素晴らしい時間の過ごし方が
できたとおもいます!
本当にありがとうございました!
| Rating: | |
|---|---|
| Packages: | 現地集合プラン |
| Attended as: | Couples |
| Posted on: | 2017/01/15 |
| Activity Date: | 2017/01/12 |
Reviewed by: Woods
They were on time, friendly, and informative. We plan to call them again the next time we travel.
| Rating: | |
|---|---|
| Packages: | [Arrival] Airport to Hotel |
| Attended as: | Couples |
| Posted on: | 2017/01/15 |
| Activity Date: | 2016/12/31 |
Reviewed by: Jackie
On time got to hotel fast would not travel with another service Used this service every time I visit Hawaii. Thanks again Great information for good eats. Jackie
| Rating: | |
|---|---|
| Packages: | [Arrival] Airport to Hotel - Shared Service |
| Attended as: | Solo Travelers |
| Posted on: | 2017/01/15 |
| Activity Date: | 2017/01/10 |
Reviewed by: hank
all members of are group, which their 6 of us, had a great time. It was exciting to see a whale breach the water and wave her fin seeming to say hi.
| Rating: | |
|---|---|
| Packages: | [8:00 AM] Whale Watch Cruise from Anaeho’omalu Bay |
| Attended as: | Families |
| Posted on: | 2017/01/15 |
| Activity Date: | 2017/01/12 |
Reviewed by: Kris
Another great experience using Roberts Hawaii. Roberts is a class act and couldn't be more professional. When in Kona do this!
| Rating: | |
|---|---|
| Packages: | [Arrival] Airport to Hotel |
| Attended as: | Couples |
| Posted on: | 2017/01/14 |
| Activity Date: | 2016/12/22 |
Reviewed by: Danie B., Montreal
From the welcome at the airport to the shuttle, the service was AMAZING, truly aloha and warm. The price is so reasonable. It's simply a wonderful group - a great company. Shuttle is comfortable, clean. I highly recommend Roberts Hawaii
| Rating: | |
|---|---|
| Packages: | [Departure] Hotel to Airport |
| Attended as: | Solo Travelers |
| Posted on: | 2017/01/13 |
| Activity Date: | 2017/01/10 |
Reviewed by: Anonymous
We've been on multiple whale tours over the years. We saw multiple whales but the boat was crowded and pretty dated. The microphone didn't work for the first 30 minutes and they never used the hydrophone after mentioning that they had one. Definitely not the "spacious deck with ample seating for all passengers and first class amenities" as advertised. The Kawaihae Harbor location is setup weird. After arriving and checking in we had to board a bus for a 5 minute ride to the boat. Every cruise in the past allowed us to park and then walk on without a shuttle bus. The crew was friendly.
| Rating: | |
|---|---|
| Packages: | [09:30 AM] Whale Watch Cruise from Kawaihae Harbor |
| Attended as: | Couples |
| Posted on: | 2017/01/12 |
| Activity Date: | 2017/01/08 |
Reviewed by: Maryann
We did the Circle Island Tour, small group tour which was fantastic. I cannot say enough about this tour. It was approx. 11.5 hours but the day flew by. Our driver Kevin was amazing and informed us about everything. It was a maximum 12 people which made it very enjoyable. Our lunch break we stopped at an Orchid shop and our driver had picked us up Bento Boxes, it was delicious. We saw everything from waterfalls, rain forest, black sand beach, lava tubes, lava fields, and volcanoes and so much more. I would highly recommend this trip to anyone. Well worth the money.
Thank you for the great tour.
| Rating: | |
|---|---|
| Packages: | Grand Circle Island & Volcanoes National Park |
| Attended as: | Couples |
| Posted on: | 2017/01/11 |
| Activity Date: | 2016/12/30 |
Reviewed by: Linda & Scott Cherry
Great trip. Unfortunately the summit was closed due to high winds when we reached visitor center. Our guide, Joe was great. He took us on a hike to see the sunset which was amazing and then to an area where he set up a huge telescope for star gazing. He was very knowledgeable and made what could have been a disappointing trip into a great one. We had an amazing experience. I would highly recommend it. Good good too!
| Rating: | |
|---|---|
| Packages: | Summit Sunset & Stargazing Adventure |
| Attended as: | Couples |
| Posted on: | 2017/01/11 |
| Activity Date: | 2017/01/06 |
Reviewed by: H family
First time for my kids and me and we would definitely do it again!! The crew was great and professional. We all hooked a fish!! Loved it!
| Rating: | |
|---|---|
| Packages: | 4-hour Shared Fishing Trip |
| Attended as: | Families |
| Posted on: | 2017/01/09 |
| Activity Date: | 2016/12/17 |
Reviewed by: H family
Our guide was very knowledgeable and attentive to detail. Viewing the volcano in the light and then at night was awesome. The restaurant was so cozy and had great food. Afterwards we hiked thru a fern forest to a lava tube. Amazing!
Aloha! Mahalo for joining us on our Deluxe Volcano Experience. We are so happy to hear that you had such a great day and enjoyed being able to see Halema'uma'u Crater both day and night. Mahalo for your recommendation and we hope to see you on your next visit to the Big Island!
| Rating: | |
|---|---|
| Packages: | Deluxe Volcano & Stargazing Tour |
| Attended as: | Families |
| Posted on: | 2017/01/09 |
| Activity Date: | 2016/12/14 |
Reviewed by: Elizabeth
Our guide, Hank, made the tour worth every penny. Not only was he totally organized and pleasant, his knowledge sharing was priceless. Geology, geography, astronomy, Hawaiian culture, history: so interesting! Thank you for a great day!
| Rating: | |
|---|---|
| Packages: | Summit Sunset & Stargazing Adventure |
| Attended as: | Couples |
| Posted on: | 2017/01/08 |
| Activity Date: | 2017/01/04 |
Reviewed by: Kimo Kameaalohalani
So I decided to propose on this particular cruise, and I couldn't have picked a more romantic, thoughtful, and special cruise to do it. I was so incredibly nervous, but the customer service rep was extremely communicative and responsive for my specific request. John, the captain of the vessel, was so knowledgable in the marine life, that my fiance and I asked if he had majored in Marine Biology in college. He had a lot of passion for the marine life and he spent a lot of time speaking with us. Also, the wait staff was beyond courteous, they took pictures of my engagement, and they made us feel so special with their champagne toast.
I also set-up an original song to sing for my fiance, and the musician onboard actually learned my song before-hand, and played it perfectly as I sang it in front of 40 strangers! His tunes really bring that cool, Hawaiian vibe, and the MC was great with her meticulous tour and crowd work. I couldn't have asked for a better sunset, a perfect location, and the greatest staff that I have probably ever encountered. That's saying a lot as I had been a musician on several international five-star cruise lines in the past. I would HIGHLY recommend this cruise to anyone looking for a special event with incredible food.
| Rating: | |
|---|---|
| Packages: | Dinner Cruise |
| Attended as: | Couples |
| Posted on: | 2017/01/07 |
| Activity Date: | 2016/12/23 |
Reviewed by: ジュディ
I was able to enjoy snorkeling to my heart's content in the beautifully clear Kealakekua Bay. The crew members were all kind, and it was a wonderful experience. However, the meal was perhaps not what I would call a "luxurious BBQ lunch."
透明度抜群のケアラケクア湾で思う存分、シュノーケルを楽しめた。
クルーの方々もみな親切で素晴らしい経験が出来た。
ただ食事は「豪華BBQランチ」とは言い難かったかも。
| Rating: | |
|---|---|
| Packages: | 9:00出港(シュノーケル2.5時間) |
| Attended as: | Families |
| Posted on: | 2017/01/05 |
| Activity Date: | 2016/12/23 |
Tips and suggestions
Reply from activity provider
An unexpected error has occurred. Please go back to the previous page and try again, or wait a few minutes and try once again.
Thank you guys for joining us out on the water and for taking the time to write us a review. We had a great time sharing the waves with you as well and so stoked to hear your awesome board stories and feedback. Mahalo Nui- Team HLSI