Wonderful Experience...Great Customer Service.

Posted on: 2018/10/02

This trip was definitely above our expectations. First, I want to applaud the customer service of this Company. Our first tour was cancelled due to weather. They informed us promptly and immediately rescheduled us for an alternative date. When we arrived after the boat, there had been an error in some customers booking causing a delay in the boat's departure. Not only did they extend our time, but our drinks were compensated due to the delay. We were more than obliged to wait for the late arrivals :). The boat was not crowded, the service was fantastic, and the music was great. As promised, we enjoyed the beautiful boat and the fantastic views of the sunset, city and diamond head. Everything was literally as promised. We would definitely recommend to friends.