Greetings
Posted on: 2016/07/16
We were met by a very cheerful person and the Lei's were beautiful. She took us to the baggage area and continued to tell us about the island and provide suggestions on what to do. Awesome way to start our vacation.
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| Attended as: | Couples | ||
| Activity Date: | 2016/06/18 | ||
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A little short
Posted on: 2016/07/16
We enjoyed the dolphin encounter. However, we paid extra for the dolphin swim but were denied. We even showed our reservations that said, "Dolphin swim/Dolphin encounter". But since the tags they gave us were wrong they didn't want to talk to us. A very expensive encounter.
Warm Aloha Mark,
The reservation you booked was for the Dolphin Encounter and should you have requested an upgrade to the Dolphin Swim Adventure upon check in, they would have accommodated you depending on availability. If you have any questions regarding your booking, please feel free to contact us.
Mahalo Nui Loa,
VELTRA Customer Support
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| Attended as: | Couples | ||
| Activity Date: | 2016/06/24 | ||
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Mahalo for the wonderful review, Mark!!! We hope you'll remember your lei greeting when you think of Hawaii!