Good with some room for improvement

Posted on: 2023/04/06

Good price, good location, fun crew.

Need to provide something more than meet-at-the-bathrooms-of-a-marina for mustering instructions. There were no crew/personnel at said marina bathroom well past the appointed time. The check-in process was haphazard at best, and did not instill a lot of confidence in the crew's ability/professionalism. The shuttle brining additional guests from Honolulu/Waikiki was very late and delayed our departure by more than 30 minutes (of a three hour cruise). This is obviously not the crew's fault and there is nothing they could have done about the traffic; however, the lack of communication to the guests who were there waiting could have (and should have) been much much better.

Once on the boat, the crew proved knowledgable and kind. A fun cruise that is perfectly suited for visitors staying on the west end of the island. There are similarly priced options closer to Honolulu and Waikiki without the hour-plus drive through really bad traffic.