Waikiki
I signed up for SUP. As others have mentioned, the meeting point is hard to find. I registered with three other people, and while the other members rented rash guards, for some reason, I was not provided one. Then, just when I thought the lesson was starting, it unexpectedly turned into a surfing lesson. I thought it might be similar to SUP for a while and continued with the lesson, but it felt off, so I approached the instructor, who admitted there had been a misunderstanding. Despite having properly handed over the printed VERTRA voucher, I find it puzzling how such a simple mistake could occur. After that, we had to exchange equipment, resulting in about 15 minutes of lost time. Honestly, I wanted our precious time back. The instructor conducted the lesson 99% in English. Even when I asked questions in Japanese, I was told they didn't understand. It was labeled as "beginner-friendly," but the waves were much stronger than I imagined, and we had to paddle quite far out, which was incredibly scary for a beginner like me. The instructor kept gesturing for me to hurry up as I was lagging behind, but it was truly impossible for me to keep up. I was so frightened that I couldn't even stand. If we were going that far out, I think they should at least provide life jackets. The fear of whether the instructor would actually help me, who wasn't even wearing the rash guard, in case of an emergency made me give up after a few minutes. When I tried to paddle in shallower water for some fun, another staff member came to collect the equipment, and it was a forced end to my experience. There were several instructors available, so I thought it wouldn't be a problem, but I ended up spending a very boring time. Although it was supposed to last 1.5 hours, it actually ended in about an hour. Later, I rented equipment personally at another place and had fun.
SUPを申込みました。
ほかの方も書かれていますが、集合場所がわかりにくいですね。
4人で申し込み、他のメンバーにはラッシュガードをレンタルしていましたが、なぜか私には貸し出されませんでした。
そして、いざレッスンが始まったと思ったらなぜかサーフィンのレッスンがスタートしました。
途中までサーフィンと同じ要領なのかと思い、しばらくそのままレッスンを受けていましたが、やはりおかしいと思いインストラクターに申し出ると、勘違いしていたとのこと。
こちらはプリントアウトしたVERTRAのバウチャーをしっかり渡しているのにも関わらず、なぜこんな単純なミスが起きるのか不思議で仕方がありません。
そこからまた道具を交換して・・・そんなこんなで15分ほどのロスタイム。
正直、私たちの貴重な時間を返して欲しいと思いました。
インストラクターは99%英語でのレッスンです。
日本語で質問しても、分からないと言われます。
【初心者向け】と記載してありますが、想像より波もかなりあり、かなり沖の方まで移動するので、初心者の私にしたら、とてつもなく怖かったです。
インストラクターに遅れて漕いでいると「早く来い」と何度もジェスチャーで呼ばれるのですが、本当に無理です。ついていけません。
足がすくみ、立つことすらできませんでした。
あんなに沖に出るならライフジャケットくらい貸してくれれば良いと思うのですが。
万が一のとき、ここのラッシュガードすら着ていない私を、果たしてインストラクターは助けてくれるのかという恐怖も重なり、数分でリタイアしました。
浅いところでパドルして楽しもうと思ったら、別のスタッフに道具を回収され、強制終了でした。
何人も手空きのインストラクターもいたので、問題ないと思ったのですが、とても退屈な時間を過ごしました。
所要時間1.5時間とありますが、実際1時間ほどで終了しました。
後日、別のところで個人的に道具だけレンタルして楽しみました。
Thank you very much for participating this time. However, we sincerely apologize for the unsatisfactory outcome.
We have shared your feedback with the tour provider. The staff who conducted the lesson mistakenly guided you to a surfing lesson instead. We deeply regret the oversight in confirming the details on the day of the event. Additionally, when you returned to the beach, you were separated from your instructor, so we collected the equipment. We sincerely apologize for not providing sufficient explanation during that time, which may have caused you discomfort.
We take your words seriously and will strive to improve our services. Thank you for taking the time to share your valuable experience with us.
VELTRA Customer Support Team
この度は、ご参加いただきまして誠にありがとうございます。
しかしながら、ご満足いただけない結果となりましたこと、深くお詫び申し上げます。
ご投稿いただきました体験談を催行会社に共有させていただきました。
今回レッスンをご対応させていただきましたスタッフが、サーフィンレッスンと間違え、
お客様をサーフィンレッスンにご案内してしまっておりました。当日の確認を怠っておりましたこと、大変申し訳ございません。
また、ビーチに戻られた際には担当のインストラクターとはぐれてしまいますため、道具は回収させていただいております。
その際に十分な説明ができておらず、ご不快な思いをさせてしまいましたこと心よりお詫び申し上げます。
お客様より頂戴いたしました言葉を真摯に受け止めサービスの向上に励ませていただきます。
お忙しいところ、貴重な体験談をご投稿いただきましてありがとうございました。
VELTRAカスタマーサポートチーム
I've been to Oahu many times. This trip is a must. Snorkeling with the green sea turtles is amazing! They pop up right under you and you have to back up a bit. There is nothing quite like being one with nature.
I would recommend this to any age group.
We're tourists from Japan and tried this activity for our first time. We safely enjoyed the whole time including shuttle bus. The driver was always joking and very kind to us. Instructors in boat were really nice and reliable guys. After all, the view from sky was quite fabulous at all. it deserves to experience it.
Some of them took movies using their own water proof camera, like Go pro. It seems it's allowed if you fasten it firmly on life jacket.(Basically it's cautioned to put your belongings on the boat before the take of parasailing to keep them from dropping in water)
Lastly, you can take towels if necessary according to temperature. You'll get some wet and it might be bit cold depending on the season.(It was totally comfortable to us because it's August!)
I love high places, so I chose the highest option at 150. There was a shuttle service to and from the hotel, so I only had to bring my swimsuit, which made me feel secure without worrying about my valuables. The pickup was on time, but I waited about 10 minutes for the participants to gather.
We departed on a small boat with about 10 people, and the guide was a friendly guy who spoke English. He took 100 photos of us while parasailing and sold them on an SD card for about $30. It was great because I could share it with my friends, and receiving the data was worth it. The sample photos turned out really nice as a keepsake. I decided to purchase them right after we set off, so he also took pictures of us on the boat. It was good because I was worried about the saltwater affecting my own camera.
You can store your belongings under the seat, so bring things that you don't mind getting dirty. You also put your shoes there. We put on life jackets shortly after departure. After about 15 minutes out to sea, the parasailing began, and since it was early in the morning, the view was amazing—the sunrise and Diamond Head were spectacular. I was relieved that I didn't experience the common issue of a sore backside. The three other groups were at a lower altitude, but I still found the higher altitude to be a lot of fun; I highly recommend it.
I enjoyed the sky, and the return shuttle was on time.
高いところは好きなので一番高度な150にしました。
ホテルまで行き帰りの送迎があり水着で行くだけなので貴重品の心配がなく安心でした。
迎えは時間通りでしたが、参加者の集合に10分ほど待っていました。
10人程度の小型船で出発し、ガイドは英語でしたが気さくな良いお兄さん、パラセーリングの写真を100枚撮ってSDカードにして販売していました。30ドルだったような…友人と共有できる上、データでもらえるので購入して良かったです。見本のような良い写真が記念になりました。出発してすぐに購入を決めたので、船上での写真も撮ってくれました。自分のカメラでは潮が気になるので良かったです。
荷物は席の下に入れるので汚れても良い物を。靴もそこへ入れます。出発してすぐにライフジャケットを着ます。沖へ15分ほど出てパラセーリングが始まり、朝一のせいか景色抜群、朝日とダイヤモンドヘッドが最高でした。よく聞くお尻ぽちゃはされず安心しました。同行の3組は低度でしたが、やはり高度は楽しかったです、おすすめ。
空を満喫し、帰りの送迎は時間通りでした。
I participate every time I come to Hawaii. I've joined various optional tours, but this one is the most fun. This time, we were the only two Japanese people, and there was a newlywed couple and their family participating, so it felt like their party. Even in such a situation, I think we were able to enjoy ourselves thanks to the sky and sea of Waikiki. We had a great view of the sunset, but I ended up drinking too much, influenced by those around me. If you're staying in Waikiki and don't get seasick, I definitely recommend joining.
ハワイに来るたびに参加しています。いろんなオプショナルツアーに参加しましたが、これが一番楽しいです。今回は、珍しく日本人は我々2名のみ。新婚さんとその家族が参加されており、その人たちのパーティーのようにもなってました。こんな状況でさえ、楽しめるのは、ワイキキの空と海のおかげだと思います。夕焼けもバッチリ見えましたが、周りにつられ、飲みすぎてしまいました。ワイキキに宿泊される方、船に酔わない方はぜひ参加ください。
First time parasailing, and was not disappointed. Not sure if they let me out all 800 feet, but the view from the waters off Waikiki is great, you can see Diamond Head Crater and all of the shoreline. Crew are friendly and fun. Only on the water for an hour, but more than enough time to enjoy the experience
It's close to Waikiki, and with the pickup service at this price, they provide thorough instruction, so I'm very satisfied. I would like to use it again.
ワイキキからも近く送迎付きで、この値段でしっかり教えてくれるので、十分満足です。また利用したいです。
Thank you!
Mahalo!
It's close to Waikiki and with transportation included, they provide thorough instruction for this price, so I'm very satisfied. I would like to use it again.
ワイキキからも近く送迎付きで、この値段でしっかり教えてくれるので、十分満足です。また利用したいです。
Hello!
We look forward to serving you again. Thank you very much.
こんにちは!
またのご利用お待ちしています。 ありがとうございました。
Our two teenage boys and my husband and I all had a blast with 800ft line Parasailing! The view was amazing, and it was fun getting dipped in the water as we came down. Definitely will do it again!
We took 20 people on this cruise as part of our pre-wedding, Welcome to Hawaii event. It was absolutely perfect. The drinks were flowing, the crew members were friendly and outgoing, and the boat was big enough that we didn't feel jammed in - we had plenty of room to spread out and mingle with the whole group. Would definitely recommend this activity to others. Totally worth the cost!
I participated because I wanted my parents, who were visiting Hawaii for the first time, to experience what Hawaii has to offer. Starting with traditional hula, the spectacular fire show was breathtaking, and my parents were thrilled. I definitely recommend participating in the premium seating. You can really see everything up close!
The meal was served buffet-style, and we all lined up together to serve ourselves. There were many Hawaiian dishes, and they were very colorful. For drinks, I exchanged the drink tickets I received at the reception at the bar, but friendly waiters also came around to take orders at our seats.
I considered the luau at the Polynesian Cultural Center, but we had a great time here. Given the location and the food, I think I would choose this place again for my next visit.
ハワイは初めての両親に、ザ・ハワイなるものを体験してほしいと思い参加しました。
伝統的なフラから始まり、大迫力のファイヤーショーは圧巻で両親は大喜び。
是非、プレミアムシートでの参加をお薦めします。本当に目の前で見られます!
お食事はブッフェ方式で、みんなで仲良く一列に並び順番に取り分けて食べました。
ハワイアン料理がたくさんあり、とても鮮やかでした。
ドリンクは受付時に貰ったドリンクチケットと交換でバーでオーダーしましたが、お席へも気さくなウェイターさんが聞きに来てくれます。
ポリネシアンセンターのルアウと悩みましたが、十分楽しめました。やはり立地・お食事共に次回も参加するならこちらかなと思います。
I heard that Honolulu has 360 sunny days a year, but we woke up to heavy rain... By the time we went parasailing, the rain had stopped, but we were still under a cloudy sky! Once you're flying, the weather doesn't matter! It was so much fun. The guide was ALL ENGLISH, but we managed to get by with the atmosphere... (laughs) I've done parasailing a few times in Hawaii, but this was my first time off the coast of Honolulu, and parasailing while looking at the hotels of Honolulu and Diamond Head was the best! Next time, I want to try again when the weather is nice.
1年のうち360日が晴れと聞いたホノルルで寝起きの大雨・・・。パラセーリングをする頃には雨はやみましたが曇り空のなかお空へ!飛んでしまえば天気なんてカンケーない!とても楽しかったです。ガイドはALL ENGLISH でしたが雰囲気で・・・笑 ハワイで何回かパラセーリングをしましたが、ホノルル沖でしたのは初めてで、ホノルルのホテル群、ダイアモンドヘッドを見ながらのパラセーリングは最高でした!今度は天気の良いときにリベンジしたいです。
This time, I was worried because it was raining heavily in the morning, but I headed to the shop on time. After arriving, there was an explanation, and miraculously, the rain stopped by the time we headed to the ocean, allowing us to enjoy surfing. Perhaps thanks to the weather, there were relatively few participants, which was just right. I would love to participate again.
今回は朝から大雨で心配でしたが、
とりあえず集合時間通りショップに向かいました。
着いてから説明などがあり、海に向かう頃には奇跡的に雨が止んでおり、楽しくサーフィンできました
今回は天候のおかげか割りと少人数でちょうどよかったです。
またぜひ参加させていただきます。
Hello! We're glad you enjoyed your time, and the staff is happy as well.
It seems the weather was nice too!
Thank you!
こんにちは! 楽しんで頂けて スタッフも喜んでいます。
天気もよかったみたいですね!
ありがとうございました!
On March 6th, I participated in a sunset cruise. First, I was worried about getting seasick, but it didn't rock as much as I thought, so I was fine. It was a bit chilly, but I got to see a beautiful rainbow and sunset, which was fantastic. Also, the all-you-can-drink option was great. I did get a little splashed, but that was fun in its own way. I highly recommend it!
3月6日に、サンセットクルーズに参加させて頂きました。
まず、船酔いが心配だったのですが、思ったほど揺れなくて大丈夫でした。
少し肌寒ったのですが、きれいな虹と夕日が見れたので最高でした。
後、飲み放題ってところも、良かったです。
水しぶきも少しかかったのですが、それはそれで、楽しかったです。
おすすめですよ。
The weather was uncertain, but it held up, and just in time for sunset, the clouds cleared, allowing us to enjoy the sunset beautifully. Surrounded by cheerful Americans visiting from the mainland and Koreans living in Japan, I had a great time on the cruise, experiencing a boat that sped close to the water even after sunset. The staff provided attentive service, making it a very pleasant tour, and I'm glad I participated.
天候が危ぶまれたがなんとか持って、しかもサンセットの時には雲も切れてグッドタイミングで日没を堪能出来ました。
本土から来ていた陽気なアメリカンと日本在住のコリアンに囲まれて楽しいクルーズでサンセット後も海面スレスレを快走する船を体験出来ました。
スタッフも細かい接客が出来ていてとても気持ちの良いツアーに参加出来て良かったです。
The shuttle service was right on time at the pick-up location. He also had some interesting tips on making the hike up to the lookout point. The views are indeed great!
We were blessed with great weather, making it the best cruising experience. This time, we were a group of six: an elderly couple in their 70s, a 4-year-old, a 1-year-old, and my spouse and I. The waves were calmer than expected, and we enjoyed the beautiful sunset without any rocking. Also, as the name suggests, the Mai Tai Catamaran offered unlimited Mai Tais, which was satisfying. Although my English skills are limited, I was able to board smoothly without any inconvenience. It was nice to see that most of the guests were foreigners, with only a few Japanese families. I would love to use this service again when I come back to Hawaii.
天気に恵まれ最高のクルージングとなりました。今回は70歳の老夫婦と4歳1歳と私たち夫婦の6人でお世話になりました。思ったより穏やかな波で揺れることなく、夕陽もとてもきれいに楽しめました。また、マイタイカタマラン号というだけにマイタイ飲み放題で満足です。英語力がないのですが、なんとなくすんなり乗船でき、不便はまったくありませんでした。日本人も二、三組で外人がほとんどなのが、また良かったです。またハワイに来たら利用したいです。
Second year in a row we have enjoyed a sail. Service is on point!!!!
I participated in this optional tour for the first time. We were blessed with good weather and the conditions were perfect. Although we were the only ones at 150 meters, the sailing time was the longest, and we could enjoy views of the blue ocean, Waikiki Beach, and Diamond Head that are usually not visible. I don't speak English at all, but I had no problems enjoying myself. If I had to mention a downside, the hotel pickup was about 20 minutes late. Well, this kind of delay is acceptable in Hawaii. I plan to join this tour again next time. Please make it enjoyable!
初めてこのオプショナルツアーに参加しました。天気にも恵まれコンディションサイコー。150メートルは私たちだけでしたがセーリング時間が最も長く、高く上がるので青い海やワイキキビーチやダイヤモンドヘッドが普段は観ることのできない景観で楽しめます。まったく英語はできませんが問題なく楽しめました。少し難を言えばホテルのピックアップ時間が定刻よりも20分ぐらいおくれました。まあこのくらいの遅れはハワイでは許容範囲です。次回もこのツアーの参加を予定してます。楽しませてくださいね。
The instructors are doing the awesome job, this is the second time I joined this tour and they are taking very good care for my daughter since she is not a very good swimmer. My sister is the first time to join the tour but she really enjoying it . For sure I will recommend to my friends !!!
Thank you for the review! It's always nice to hear our hard work paying off for the customers :) We're glad your daughter and you had a good time with us and we hope to see you again! Mahalo.
The crew was great! I would go again and again. It was like flying. So much fun. Thanks for the amazing memories.
This awesome sailing experience was one of a kind. There are many catamarans on Waikiki Beach, but this one stands out. From the colorful sails, to the attentive and pleasant crew, this is a seriously great experience! Make sure you bring cash if you want anything to drink!
とても良いです。
Very good .......................................
I attended a luau show. Since I had made a reservation here, the process was smooth. The show itself was average, and the food was also average at the buffet. I think it's a good option to reserve with peace of mind and see it at least once.
ルアウショーを見てきました。
こちらで予約していたので、手続きはスムーズでした。
ショー自体は普通、食べ物もビュッフェで普通でした。
安心して予約して、一度見るにはいいのかなと思います。
I experienced parasailing for the first time. The staff set everything up properly, so I was able to fly with peace of mind. It felt amazing. I want to try it again.
初めてパラセーリングを体験しました。
スタッフの方がしっかりセッティングしてくれるので安心して飛ぶことができました。
とても気持ちよかったです。
またトライしたいです。
Since it was in the evening, we went on the day of our arrival. The cruise was pleasant, and the sunset was very enjoyable, making for a wonderful first day!
夕方からなので到着日に行きました。
クルーズは気持ちがよく、サンセットもとても気持ちよくて、とても素敵な初日になりました!
There were many participants who were not Japanese. It seemed like there were students and some fun guys who were really getting into the party atmosphere, which made it enjoyable for us as well. When I looked towards the edge, I noticed someone with a pale blue face holding a bucket, so those who are prone to seasickness might need to be prepared. The weather wasn't great, but the fun atmosphere made it a memorable cruise.
参加しているのは日本人以外の方が多かったです。学生さんたちなのか、楽しいお兄さんたちがパーティ気分で盛り上がっており、こちらもその雰囲気を楽しめました。ちょっと端の方を見ると、真っ青な顔をしてバケツを抱えている方もおられて、船酔いする方は相応の備えが必要かも。お天気は今一つでしたが楽しい雰囲気で、思い出に残るクルーズでした。
I had no plans to go surfing at all, but my daughter said, "Since we're in Hawaii, let's go surfing!" and that's how it happened. True to their slogan of "We guarantee that everyone from 5 to 80 years old can ride the waves," my daughter, and even my wife, were able to stand on the board. It will be a great memory.
サーフィンなんて全く予定していなかったのですが、「折角ハワイに来たのだからサーフィンしようよ」と娘が言いだしたのがきっかでで実現しました。「5歳から80歳のおじいさんまで、絶対波に乗せる」といううたい文句の通り、娘は兎も角、妻もボードに立つことができるようになりました。いい思い出になります。
I'm glad you enjoyed it with your family!
Please be sure to stop by when you come to Hawaii!
Thank you very much.
ご家族で楽しんでいただけて うれしいです!
ハワイにお越しの際はぜひお立ち寄り下さい!
ありがとうございました。
You absolutely have to do this at least once in your life! The view was amazing and felt so refreshing, even more than the height! In the end, I fell into the sea, haha. The English guide was kind, funny, and made it enjoyable. There were times when the boat slowed down and I felt a bit of a sway, so I think it would be good to have some motion sickness medication just in case! I also bought some photos as a memory (they took over 100 pictures for us). I will never forget that stunning view of Waikiki.
絶対一生に一度はやったほうがいいです!高さを感じるよりも景色が素晴らしくて気持ちよかったです!最後は海に落ちました笑 英語ガイドさんも優しくておもしろくて楽しめました。途中船がスピードを落とすと揺れを感じる時があり酔ってしまうのかと思いますので酔い止めもあるといいと思います!思い出に写真も購入しました。(100枚以上撮ってくれました) あのワイキキの絶景は忘れられないです。
Michael Jackson and others were incredibly fun, and I seriously want to see a real show in Las Vegas or New York‼️ A high-scoring show!
マイケルジャクソンなど大変にたのしくて、ラスベガスかNYで本場のショーを本気で見たくなりました‼️
高得点ショー
Thank you for visiting us this time. We sincerely look forward to your next visit when you come to Hawaii, from all of our staff.
この度は、ご来場頂きまして、ありがとうございます。また、ハワイにお越しの際には、ご来場頂けます様、スタッフ一同心よりお待ち申し上げます。