Reviewed by: ミゾグチ
I was busy filming a video, so I couldn't take pictures of the fireworks, but watching the fireworks while drinking beer on a dark boat was the best!
ビデオ撮るの忙しくて、花火の写真は撮れてませんが暗い船の上からビールを飲みながら花火鑑賞は最高でした
いい場所からのお酒片手に音楽聴きながらの花火は最高ですよを
マハロ、素晴らしいアクティビティのセンスを持っていてくれてありがとう!私たちもこれがワイキキでの最高の席だと同意します。そして、あなたの画像を共有してくれてありがとう!
Mahalo for having such excellent taste in activities! We agree that this is the best seat in Waikiki, and thank you for sharing your images!
| Rating: | |
|---|---|
| Packages: | 【金曜日】花火鑑賞セーリング |
| Attended as: | Couples |
| Weather: | Sunny |
| Posted on: | 2025/11/16 |
| Activity Date: | 2025/11/14 |
Reviewed by: KD
We booked the Friday night fireworks cruise for Halloween. We got married that day and this was a fun way to celebrate with our adult children. The cruise was fun and the kids enjoyed the open bar. The fireworks were great.
You load the boat on the beach so wear shoes that are easy to slip off.
| Rating: | |
|---|---|
| Packages: | Friday Night Fireworks with Drinks Included |
| Attended as: | Families |
| Weather: | Cloudy |
| Posted on: | 2025/11/05 |
| Activity Date: | 2025/10/31 |
Reviewed by: Honeymooners
We got married an hour before the sunset Catamaran cruise. We were so excited to finish the day with a champagne toast and the Hilton fireworks show from the boat. Great music, great group of happy passengers, the sailing crew were vibing with us. It was a beautiful night.
The only thing wrong was my new husband's foot was bleeding. The staff will tell you to take off your shoes before the short walk on the beach to clamber onto the boat. Rethink removing your shoes. We don't know what he stepped on, but he sheared off some skin. Now he can't walk, drive or work according to the wound care specialist. We have been home for 3 weeks and he's still showering with a bag over his foot.
Despite the barefoot calamity, the ease of booking was great. The price was reasonable. The boat was clean and comfortable. Everything was on point. I truly would recommend this cruise to just about anyone.
Getting married in Hawaii was the absolute best. The wedding, the sunset, the boat, champagne, fireworks... it was almost a Perfect day!!
Consider keeping your shoes ON.
| Rating: | |
|---|---|
| Packages: | Friday Fireworks Sail |
| Attended as: | Solo Travelers |
| Weather: | Sunny |
| Posted on: | 2025/11/01 |
| Activity Date: | 2025/10/10 |
Reviewed by: とく
The staff were friendly and made the experience enjoyable. The DJ's song selection was also fantastic! I was able to spend a valuable time that I couldn't enjoy on a regular cruise, and the sunset was beautiful—overall, it was just the best!
スタッフが気さくで楽しく盛り上げてくれました。DJの選曲も素晴らしい!
普通のクルーズでは楽しめない貴重な時間を過ごすことができたし,サンセットもキレイで、とにかく最高でした!
Aloha, thank you very much for participating in the Sunset Cruise Tour. We were very pleased to see your kind words about our staff and DJ! It is very encouraging for all of us to know that you had a special and enjoyable time on our cruise. We look forward to the day we can share another beautiful sunset and music with you again.
Mahalo! 🌺
アロハ、この度はサンセットクルーズツアーにご参加いただき、誠にありがとうございました。
スタッフやDJについてのお褒めの言葉、大変嬉しく拝見しました!
私たちのクルーズで、特別で楽しいひとときをお過ごしいただけたとのこと、スタッフ一同とても励みになります。
美しいサンセットと音楽が織りなす時間を、またぜひご一緒できる日を楽しみにしております。
マハロ!🌺
| Rating: | |
|---|---|
| Packages: | 通常プラン |
| Attended as: | Couples |
| Weather: | Sunny |
| Posted on: | 2025/10/01 |
| Activity Date: | 2025/09/29 |
Reviewed by: R Winkler
This is the 2nd time in 2 years that I have done this catamaran cruise to watch the Friday night fireworks from the water. This time I invited friends who are locals to join me. They were impressed. The crew is amazing. The drinks are great, the view is spectacular. Unfortunately the fireworks show seems to get shorter every year. HOWEVER, that is not the fault of the crew. It’s still an amazing evening and I will do it again next trip despite the fact that I typically stay at the Hilton and could see the fireworks from my condo or from the beach, but doing it with Ke Kai takes the whole experience to a whole new level.
| Rating: | |
|---|---|
| Packages: | Friday Night Fireworks with Drinks Included |
| Attended as: | Friends |
| Weather: | Sunny |
| Posted on: | 2025/09/13 |
| Activity Date: | 2025/08/22 |
Reviewed by: Moe
Viewing the fireworks from the catamaran was the highlight of our week in Waikiki.
| Rating: | |
|---|---|
| Packages: | Friday Night Fireworks with Drinks Included |
| Attended as: | Friends |
| Posted on: | 2025/09/08 |
| Activity Date: | 2025/08/15 |
Reviewed by: Kyoko
Diamond Head illuminated by the sunset and the streets of Hawaii were very beautiful. The captain took photos himself, and the staff responded well to various detailed requests, which was great. Everything was great. Only one opportunity to improve is the digital form to sign up for the waiver. It took a long time to process the application, and we had to attempt it multiple times because the signature function did not work properly.
夕日に照らされたダイヤモンドヘッドやハワイの街並みがとてもキレイでした。
キャプテン自ら写真を撮ってくれたり、スタッフも色々と細かいリクエストに応えてくれてとても良かったです。
Everything was great.
Only one opportunity to improve is digital form to sign up waiver.
It took long time to proceed the application and we had to attempt it multiple times because the signature function did not work properly.
Alcohol is not provided, so you need to bring your own.
アルコールの提供はないので持ち込みが必要です。
| Rating: | |
|---|---|
| Packages: | 平日プラン(月~木曜日) |
| Attended as: | Families |
| Weather: | Sunny |
| Posted on: | 2025/07/27 |
| Activity Date: | 2025/07/24 |
Reviewed by: かん
I searched for a place where I could make a reservation on the same day and applied.
Please note that they only have soft drinks available, and no alcohol.
I felt that the prices were about what you'd expect.
当日に予約出来るところを探して申し込みしました。
ドリンクはソフトドリンクしかなくてアルコールはないので注意が必要。
価格的にこんなものかなて感じでした。
Although we were the only Japanese speakers and couldn't communicate in Japanese, it was a tour where it was okay not to speak English.
日本人は私達だけで日本語も通じませんが
英語が話せなくても大丈夫なツアーでした。
| Rating: | |
|---|---|
| Packages: | 平日プラン(月~木曜日) |
| Attended as: | Couples |
| Weather: | Sunny |
| Posted on: | 2025/07/10 |
| Activity Date: | 2025/07/08 |
Reviewed by: Nicolas Kuno
ホノルルのトップよりずっと良いです。素晴らしいスタッフと整然とした食事がありました。また、金曜日の花火も楽しみました。
Much better than Top of Honolulu. Nice excellent staff and neat meals. Also enjoyed Friday fireworks.
| Rating: | |
|---|---|
| Packages: | 花火鑑賞プラン(金曜日のみ) |
| Attended as: | Families |
| Weather: | Sunny |
| Posted on: | 2025/07/01 |
| Activity Date: | 2025/06/13 |
Reviewed by: Kara
We loved sipping cocktails while cruising past the sparkling Waikiki skyline.
| Rating: | |
|---|---|
| Packages: | [2-Hours] Sunset Dinner Cruise |
| Attended as: | Friends |
| Posted on: | 2025/06/30 |
| Activity Date: | 2025/06/07 |
Reviewed by: TOMO
This was my third time sailing. There were some waves, but since it was a catamaran, it didn't rock too much, and it was the best sailing experience.
今回3回目のセーリングでした。
そこそこ波もありましたが、カタマランなので大きく揺れることもなく最高のセーリングでした。
私たちは、スムーズな航海の秘訣を知っていることをとても嬉しく思います...カタマランは最高です!またお会いできるのを楽しみにしています!
We are so glad you know the secret to smooth sailing...Catamarans are the best! We look forward to seeing you again!
| Rating: | |
|---|---|
| Packages: | 【金曜日】花火鑑賞セーリング |
| Attended as: | Friends |
| Weather: | Sunny |
| Posted on: | 2025/06/22 |
| Activity Date: | 2025/05/30 |
Reviewed by: M&L
From checking in till the time we departed the crew was happy, kind, and lots of fun! The meal was wonderful and the sights were amazing! It was one of the highlights of our stay in Hawaii!
| Rating: | |
|---|---|
| Packages: | [2.5-Hours] Friday Fireworks Sunset Dinner Cruise |
| Attended as: | Couples |
| Weather: | Sunny |
| Posted on: | 2025/06/16 |
| Activity Date: | 2025/06/13 |
Reviewed by: mamazon
When getting on the boat, there's a high possibility of getting wet up to your knees. (I timed my run to jump on the boat with the waves, so I didn't get wet.) I read in reviews that they gave out small snacks, but this time there were none (?). Since I was drinking alcohol, I wish there had been some snacks (if you need them, bring your own). The Mai Tai was delicious, and I ended up drinking too much.
Thanks to everyone's advice, I brought a jacket. It got chilly with the sea breeze, so wearing a light windbreaker was just right. My partner didn't bring one and ended up wrapping himself in the bath towel I brought.
When getting off the boat, they ask for tips, so it might be good to have some cash on hand. I only had a few dollars or a $100 bill, and I gave them a few dollars, but I felt bad because it seemed too little.
The boat felt like a moving bar, and the fireworks and night view from the sea were amazing. I want to participate again next year!
船に乗る時に膝くらいまで濡れる可能性大です。(私は波のタイミング見て走って乗ったので濡れませんでした)
口コミでは小さなスナックをくれたって書いてあったんですけど、今回は(?)なしでした。お酒飲むのでおつまみあったら良かったなぁ〜(必要な人は持参して)
マイタイ美味しくて飲み過ぎました。
皆さんのアドバイスで上着を持参しました。海風に当たっていたら冷えてきたので薄いウィンドブレーカーを着てちょうど良かったです。相方は持参せず、私が持って行ったバスタオルを羽織ってました。
船を降りる時にチップ要求されるので、適当な現金持ってた方が良いかも。数ドルか100ドル札しかなくて、数ドル渡したけど少なくてごめんなさいって感じでした。
船は動くバーみたいで、海から見る花火と夜景はサイコーでした。
また来年も参加したいです。
A jacket is essential. It might be good to have some snacks as well. Feel free to ask for drinks yourself. (A passport is required.)
上着は必須。おつまみもあった方が良いかも。
お酒は自分から声をかけてね。(パスポート必須です)
素晴らしいアドバイスをありがとうございます!また私たちと一緒に航海していただけることを願っています...いつも違って美しいです。
Mahalo for such a wonderful set of tips! We hope you will come and sail with us again...it is always different and beautiful.
| Rating: | |
|---|---|
| Packages: | 【金曜日】花火鑑賞セーリング |
| Attended as: | Couples |
| Weather: | Sunny |
| Posted on: | 2025/06/01 |
| Activity Date: | 2025/05/30 |
Reviewed by: Eddie t
Best time ever, We will go again and again . So much fun
Aloha!
Thank you so much for joining the Island and You tour and for taking the time to leave such a wonderful review.
We’re absolutely thrilled to hear that you had the best time ever and so much fun with us! Your kind words truly mean a lot to our team, and it brings us great joy to know that the experience left such a positive impression.
Knowing that you'd like to join us again and again is the greatest compliment we could receive—we can’t wait to welcome you back on another adventure in Hawaii!
Until then, mahalo and see you again soon! 🌺
| Rating: | |
|---|---|
| Packages: | Sunset & Friday Fireworks Party Cruise |
| Attended as: | Couples |
| Weather: | Sunny |
| Posted on: | 2025/05/25 |
| Activity Date: | 2025/05/23 |
Reviewed by: ICH
I participated in May.
At 19:15, a group that enjoyed the sunset cruise returned. We boarded the ship and departed at 19:30.
We headed out to sea and anchored near Hilton, facing the Hilton.
At 19:45, the fireworks began.
I have experienced watching fireworks at Hilton Lagoon and Fort DeRussy Beach before, but this time it was the most luxurious viewing while sitting and sipping on a Mai Tai.
The fireworks ended in five minutes. After that, we headed east (toward Diamond Head) for about an hour of night sailing. We enjoyed unlimited sparkling wine, beer, and cocktails while listening to pop music.
We returned around 21:00.
The side-to-side rocking wasn't too bad, but there was some up-and-down motion when crossing the waves. I sat near the center, so I didn't get splashed much. My wife was worried about seasickness and took some motion sickness medication, but she said she didn't feel any nausea at all.
It was $80 per person; the cost-performance evaluation varies for everyone, but I enjoyed it enough.
5月に参加しました。
19:15 サンセットクルーズを楽しんだ一団が帰航。
代わって我々が乗船し19:30出航。
沖に出てヒルトン沖辺りで船首をヒルトンに向け停泊。
19:45 花火開始。
これまでヒルトンラグーンやフォートデルッシービーチで
観賞した経験があるけど今回は座ってマイタイ飲みながら
一番リッチな鑑賞。
花火は5分で終了。その後、東(ダイアモンドヘッド方向)
に向かいナイトセーリング約1時間。Popミュージックを聞き
ながらスパークリング、ビール、カクテル飲み放題。
21時ごろ帰航します。
横揺れは大したことないけど、波を越えるときの縦揺れは
多少あります。中央付近に座ったので大した飛沫は浴びな
かった。カミさんは船酔い心配して酔い止め薬を飲んだけ
ど全く酔いは感じなかったそうです。
1人$80、コスパ評価は人それぞれだけど私は十分楽し
めました。
I boarded the ship prepared to get soaked, but I didn't get splashed that much. You can take photos with your smartphone even without a waterproof camera. The night breeze is strong, so those who get
ズブ濡れ覚悟で乗船したけど、それほど波をかぶることはなかった。
防水カメラ無しでもスマホ撮影対応可能。
夜風は強いので寒がりの人は長袖準備が必要かも? 私は半袖Tシャツで過ごせました。
マハロ(ありがとう)あなたの経験とヒントを共有してくれて…そしてあなたは正しいです:金曜日の花火のための間違いなく最高の席です!
Mahalo for sharing your experience and tips...and you are right: definitely the best seat anywhere for Friday Fireworks!
| Rating: | |
|---|---|
| Packages: | 【金曜日】花火鑑賞セーリング |
| Attended as: | Couples |
| Weather: | Sunny |
| Posted on: | 2025/05/23 |
| Activity Date: | 2025/05/09 |
Reviewed by: Team Bonding!😉
My friends and I booked for a birthday celebration (green-themed). The staff was so helpful and nice. Boat was awesome, views spectacular! Oh, and let’s not forget the cocktails…We will be back!
Absolutely! Go for it!
| Rating: | |
|---|---|
| Packages: | Standard Package with Drinks Included |
| Attended as: | Friends |
| Weather: | Sunny |
| Posted on: | 2025/05/17 |
| Activity Date: | 2025/04/25 |
Reviewed by: Blake
This experience is one of the best for Waikiki.
Bottomless drinks, perfect evening view of the city skyline, and we had two amazing hosts who had the best energy.
Bring a windbreaker or sweatshirt. The wind isn’t bad, but it’s better to have it and not need it…
Aloha and Mahalo for some STUNNING photos! We love this view, and are so happy to share it with fantastic passengers like you!
| Rating: | |
|---|---|
| Packages: | Friday Fireworks Moonlight Sail |
| Attended as: | Families |
| Weather: | Sunny |
| Posted on: | 2025/05/11 |
| Activity Date: | 2025/05/09 |
Reviewed by: モクレン
I thought it would be better if the fireworks display lasted a little longer, but viewing them from the sea was exceptional. The cruise lasted quite a while, and the staff were friendly, which was really nice.
もう少し花火打ち上げ時間が長ければいいと思ったが海からの鑑賞は格別だった。結構長く航行してくれるしスタッフもフレンドリーでとても良かった。
Please join us in sandals and shorts.
是非サンダル短パンで参加してください。
アロハ - 花火がもっと長く続けばいいのに!ソロ旅行者としてご乗船いただき、ありがとうございます。そして、ボートと私たちのクルーが愛を込めて共有する「アロハ」を感じていただけたことを願っています。
Aloha - we wish the fireworks lasted longer too! Mahalo for coming aboard as solo travelers, and hopefully feeling the 'aloha' that the boat and our crew love to share.
| Rating: | |
|---|---|
| Packages: | 【金曜日】花火鑑賞セーリング |
| Attended as: | Solo Travelers |
| Weather: | Sunny |
| Posted on: | 2025/04/14 |
| Activity Date: | 2025/04/11 |
Reviewed by: Mayra
The staff was really nice, we bought it quickly after they arrived. It was about an hour long. The fireworks sadly were only about five minutes long. It is all you could drink of alcohol honestly, I didn't really like the drinks I had 2. but for those I like to drink this is the boat for you. They did advise not to take any kids unfortunately we're here on a family trip so I did take my kiddos, but it still wasn't too bad. There were a few party girls on there but nothing too bad
| Rating: | |
|---|---|
| Packages: | Standard Package with Drinks Included |
| Attended as: | Families with Young Children |
| Weather: | Sunny |
| Posted on: | 2025/04/06 |
| Activity Date: | 2025/04/04 |
Reviewed by: Gretchen
This was my first time doing the Friday night fireworks on the ocean on the ke kai. This was sooo worth it. It's rare to see locals on the boats but this even the locals come out for. Lots of date night couples on this one. Pictures are available if you wish for a nominal charge. Music was playing. Plenty of seats. It's shoes off you board right at the beach very convenient. Fireworks were beautiful. Everyone is carded young and old bring your id for complimentary drinks.
It was perfect.
| Rating: | |
|---|---|
| Packages: | Standard Package with Drinks Included |
| Attended as: | Families |
| Weather: | Cloudy |
| Posted on: | 2025/03/30 |
| Activity Date: | 2025/03/28 |
Reviewed by: Brianna
Our tour was perfect. Bartender and crew were all very friendly and kept our drinks full the entire trip. Great views of the fireworks and downtown. Would recommend!
Mahalo, Brianna for the recommendation, and we hope to take you both sailing again!
| Rating: | |
|---|---|
| Packages: | Friday Fireworks Moonlight Sail |
| Attended as: | Couples |
| Weather: | Sunny |
| Posted on: | 2025/03/30 |
| Activity Date: | 2025/03/28 |
Reviewed by: shinさん
I watched the fireworks launched every Friday at Hilton from the sea. The atmosphere on the boat was nice, and I enjoyed it. There was a moment when waves splashed onto the boat, causing seawater to get into our drinks, but I consider that part of the experience. The fireworks were beautiful, even from a distance. I think it would have been even more fun if we could have gotten a little closer.
The check-in location before boarding was hard to find.
ヒルトンで毎週金曜日に打ち上げられる花火を海上から観ました。
船上の雰囲気も良く楽しめました。
途中波が船上に押し寄せドリンクに海水が入るハプニングもありましたが、それも思い出かと。
花火は遠くからでしたが、きれいでした
できればもう少し近くまで行ってくれたらもっと楽しかったとも思います
乗船前の受付場所が分かりにくかったです
マハロ(ありがとう)!あなたの素晴らしい体験を共有してくれてありがとうございます。マイタイに加えられた塩水は、まるで海のガーニッシュのようですね!花火を見るためのとてもユニークな方法に対するあなたのユーモアと冒険心に感謝します!
Mahalo for sharing your exciting experience: the extra saltwater in a maitai is the ocean's garnish! Thank you for your good humor and adventurous spirit for a very unique way to watch the Fireworks!
| Rating: | |
|---|---|
| Packages: | 【金曜日】花火鑑賞セーリング |
| Attended as: | Families |
| Weather: | Sunny |
| Posted on: | 2025/03/29 |
| Activity Date: | 2025/01/31 |
Reviewed by: MIKU
I had a great time enjoying the fireworks from Hilton, the night view, and the starry sky over the ocean. The boat was spacious and had an open bar, so I was able to fully enjoy the Hawaiian atmosphere. The Mai Tai was also delicious.
海の上からヒルトン花火、夜景、星空を鑑賞できて楽しかったです。船も開放的でオープンバーもあるので、ハワイの雰囲気を満喫できました。マイタイもおいしかったです。
It is recommended to bring a jacket as it can be quite windy and chilly on the sea.
海の上は風が強く肌寒いので、上着を持っていくことをおすすめします。
マハロ - なんて素晴らしい写真でしょう!オープンカタマランは日没後に肌寒くなるので、今後のゲストへのアドバイスを感謝します!
Mahalo - what a stunning photo! The open catamaran does get chilly after sunset, and we appreciate your tips for future guests!
| Rating: | |
|---|---|
| Packages: | 【金曜日】花火鑑賞セーリング |
| Attended as: | Families |
| Weather: | Sunny |
| Posted on: | 2025/03/18 |
| Activity Date: | 2025/03/07 |
Reviewed by: すずき
The scenery is very beautiful, and you can experience a sensation that can only be enjoyed from a boat. The fireworks last about five minutes, but they were still quite moving.
You can choose between fish or meat dishes for your meal, but both were a bit dry and the taste was average. If you ask the staff, you can also take food home. Additionally, there are salads, drinks (no beer), and desserts included.
If you're someone who doesn't easily get seasick, you'll likely enjoy it. I tend to get motion sickness, so I took some medication, but I still felt a bit nauseous. There are two levels on the boat, and since I was on the second level, I think the breeze helped reduce my nausea a bit.
Before boarding, they take a photo of you in front of the boat. When you disembark, they print the photo for you, and you can buy it for $20.
There were no Asian people around, but the staff was kind, so I was able to enjoy myself without any particular discomfort.
景色はとても良く、船でしか楽しめない感覚を味わうことが出来ます。花火は5分程度ですが、それでも感動するものがありました。
食事は魚料理か肉料理が選べますが、どちらもパサつきがあり、味は普通です。スタッフにお願いすれば持ち帰りも可能でした。その他にはサラダ、ドリンク(ビールは無し)、デザートも付いてきます。
船酔いに強い人であれば楽しめます。私は元々乗り物酔いがしやすい方で、酔い止めを飲みましたがそれでも少し酔いました。1階と2階があり、私は2階であったため風に当たって少し酔いはマシだった気がします。
乗船前に船の前で写真を撮ってくれます。降りると写真を印刷してくれており、20$払えば買うことが出来ます。
周りにアジア系の人はいませんでしたが、スタッフが優しいため特に抵抗感なく楽しむことが出来ました。
It's better to take motion sickness medication. I think it's best to enjoy the scenery and not expect much from the food.
酔い止めは飲んだ方が良いです。
食事の味は期待せずに、景色を楽しむ船だと思っておいた方がいいと思います。
| Rating: | |
|---|---|
| Packages: | 花火鑑賞プラン(金曜日のみ) |
| Attended as: | Couples |
| Weather: | Cloudy |
| Posted on: | 2025/03/02 |
| Activity Date: | 2025/02/28 |
Reviewed by: VELTRAオーチャン
The time was changed, and I waited for 30 minutes. When boarding the boat, my legs got wet up to my knees. Everyone was drinking a lot. The scenery was amazing, and the fireworks were very beautiful. I had a great time.
時間が変更になり、30分待ちました。
船に乗り込む時は足の膝上までぬれました。
飲み物は皆さん沢山飲んでいました。
景色は最高、花火はとても綺麗でした。
とても楽しかったです。
ご参加いただき、体験を共有していただきありがとうございます。楽しい時間を過ごし、美しい景色や花火を楽しんでいただけたとのことで嬉しいです。そういった瞬間がツアーを特別なものにしますよね!予期しない待ち時間や濡れた乗船条件については申し訳ありませんでした。そのような状況が不快であることを理解しており、ご辛抱いただき感謝しています。いただいたフィードバックは私たちの改善に役立ち、今後の体験を向上させるために必ず考慮いたします。またのご乗船を心よりお待ちしております。次回も思い出に残る冒険をお楽しみください!
Thank you for joining us and for taking the time to share your experience. We're glad to hear you had fun and enjoyed the beautiful scenery and fireworks—those moments really do make the tour special! We’re sorry about the unexpected wait and the wet boarding conditions; we understand how that could be uncomfortable, and we appreciate your patience. Your feedback helps us improve, and we’ll definitely take it into account to enhance future experiences. We hope to welcome you aboard again soon for another memorable adventure!
| Rating: | |
|---|---|
| Packages: | 【金曜日】花火鑑賞セーリング |
| Attended as: | Families |
| Weather: | Sunny |
| Posted on: | 2025/02/27 |
| Activity Date: | 2025/02/21 |
Reviewed by: sr
I made a reservation because it was stated that there would be a Japanese-speaking crew, but there was no Japanese-speaking crew. However, the crew members did their best to entertain us, and even though I'm not good at swimming, I was able to swim with the sea turtles and had a great time. It was nice to swim with the sea turtles and the crew (who only spoke English) were kind, but it was a bit disappointing that the information was incorrect.
日本語クルー確約と記載があったため予約しましたが、日本語クルーはいませんでした。
しかし、クルーの方が一生懸命楽しませてくれたので、泳ぐのが苦手な私でもウミガメと泳ぐことができ、無事に楽しむことができました。
ウミガメと泳げたこと、クルー(英語のみ)が親切だったので、良かったですが、情報が違うのはちょっと、、、
It seems like it would be a good idea to confirm whether the information is correct since there will be contact the day before.
前日に連絡があるので、情報が正しいのか確認した方が良さそうです。
Thank you very much for participating in our Turtle & You tour and for providing your valuable feedback.
We sincerely apologize for the absence of a Japanese-speaking crew member, despite the information indicating that one would be present. Upon investigation, we found that there was a miscommunication between the operations team and the reservation team, which resulted in incorrect information being provided. We are truly sorry for not meeting your expectations.
We are very pleased to hear that you were still able to enjoy the experience of swimming with the sea turtles alongside the crew. Thank you for your kind words about their service.
Moving forward, we will strengthen our inter-departmental communication to ensure that similar errors do not occur and that we can provide accurate information. We will thoroughly share your feedback within our company and use it for future improvements.
Once again, thank you very much for your valuable feedback.
この度は弊社のタートル&ユーツアーにご参加いただき、また貴重なご意見をお寄せいただき、誠にありがとうございます。
日本語クルー確約の記載があったにもかかわらず、日本語クルーがいなかった件につきまして、心よりお詫び申し上げます。
確認いたしましたところ、オペレーション側と予約チーム間の情報共有に手違いがあり、正しいご案内ができておりませんでした。ご期待に沿えず、大変申し訳ございません。
そのような状況の中でも、クルーと一緒にウミガメと泳ぐ体験を楽しんでいただけたとのこと、本当に嬉しく思います。また、クルーの対応をお褒めいただき、ありがとうございます。
今後は同様の誤りが発生しないよう、部署間の連携をより強化し、正確な情報をお届けできるよう努めてまいります。
sr様から頂いたご意見は、社内でしっかりと共有し、今後の改善に活かしてまいります。
改めまして、この度は貴重なご意見をお寄せいただき、誠にありがとうございました。
| Rating: | |
|---|---|
| Packages: | 【日本語クルー乗船確約】10:00発プラン(2025年3月まで) |
| Attended as: | Friends |
| Weather: | Sunny |
| Posted on: | 2025/02/26 |
| Activity Date: | 2025/02/24 |
Reviewed by: みみ
There was singing, services like spam rice balls, hula dancing, and a lot of other activities besides sea turtle snorkeling, which made it enjoyable! Having a Japanese guide eased my worries. The sea was also very beautiful.
However, reflecting on my experience, I had never gotten seasick before, so I didn't take any motion sickness medication, but the boat rocked quite a bit and I started to feel unwell. I think it would have been better to take the medication. Perhaps reading the lyrics while singing contributed to my nausea as well. My husband and son went up to the second floor of the boat and said they really enjoyed feeling like they were driving the boat, so I think I would have enjoyed it even more if I could have done that too...
歌あり、スパムおにぎりなどのサービスあり、フラダンスもありで、ウミガメシュノーケリング以外のものも盛りだくさんで、楽しめました!!日本人ガイドさんがいてくれたので不安もありませんでした。海もとてもキレイ。
ただ自分への反省として、今まで酔ったことがなかったので酔い止めは飲まなかったのですが、結構船が揺れて気分が悪くなってしまいました。酔い止めは飲んだ方がよかったかなと思いました。もしかしたら、歌を歌う時に文字を読んだのも、酔いに繋がったのかも。夫と息子は船の2階に上がって、自分が船を運転している気分になってとても楽しめたと言っていたので、それも出来たらもっと楽しめたな…と思いました。
I recommend taking motion sickness medication. Also, if you're feeling well, definitely check out the second floor of the boat!
酔い止めを飲んでおくことをお勧めします。あとは、元気ならぜひ船の2階に上がってみてください!
Dear Mimi,
Thank you very much for participating in our "Turtle & You, Waikiki Turtle Snorkeling"!
We are very pleased that having a Japanese guide allowed you to join us with peace of mind and that you enjoyed experiences beyond snorkeling, such as singing, hula dancing, and spam musubi. We're glad you could take advantage of the spam musubi service, which is available only until the end of March this year.
Thank you also for your feedback regarding seasickness. It can be easy to get seasick due to the ocean's swaying, so we recommend preparing motion sickness medication. We hope that next time you join us, you will also go up to the second floor of the boat and have an even more enjoyable time!
We sincerely look forward to seeing you again 🌺 Mahalo
みみ様
このたびは弊社の「タートル&ユー、ワイキキタートルシュノーケリング」にご参加いただき、誠にありがとうございました!
日本人ガイドがいたことで安心して参加していただき、歌やフラダンス、スパムむすびなど、シュノーケリング以外の体験もお楽しみいただけたこと、大変嬉しく思います。
スパムむすびのサービスは今年の3月末までとなりますので、ラストチャンスでご利用いただけて良かったです。
また、船酔いについてのご感想もありがとうございます。海の揺れによっては酔いやすいこともあるので、酔い止めの準備はおすすめです。次回ご参加の際には、ぜひ船の2階にも上がって、さらに楽しい時間をお過ごしいただけたらと思います!
またお会いできる日を心より楽しみにしております🌺 マハロ
| Rating: | |
|---|---|
| Packages: | 【日本語クルー乗船確約】10:00発プラン(2025年3月まで) |
| Attended as: | Families |
| Weather: | Sunny |
| Posted on: | 2025/02/23 |
| Activity Date: | 2025/02/17 |
Reviewed by: ネギたこ
The boat we initially reserved was canceled, and there were two changes after that. We had to wait for late customers, which delayed our departure and made us miss the best timing for the sunset. However, in the end, I was moved to tears by the beauty of the fireworks and the night view of Waikiki. It was truly stunning.
当初予約してた船がキャンセルになりそこから2回の変更があり、遅れて来たお客様待ってて出港が遅れて夕日のベストタイミングを逃すと言うのがありましたが、結果花火とワイキキの夜景の素晴らしさに涙でました。本当に綺麗。
| Rating: | |
|---|---|
| Packages: | ケアロハ号 |
| Attended as: | Solo Travelers |
| Weather: | Sunny |
| Posted on: | 2025/02/16 |
| Activity Date: | 2025/02/14 |
Reviewed by: AJ
Had an amazing trip. Kind and friendly, locally owned and operated. Would highly recommend.
| Rating: | |
|---|---|
| Packages: | Standard Package |
| Attended as: | Couples |
| Weather: | Rainy |
| Posted on: | 2025/02/16 |
| Activity Date: | 2025/02/14 |
Reviewed by: 50歳おじさん
Since it was January in Hawaii, and coincidentally, it was a windy and cold day, the fireworks were beautiful, and the view from the boat was great. The drinks were served from a simple server and cooler, rather than a full bar, but the crew members were all friendly and approachable, and there was an all-you-can-drink option. We were able to enjoy the fireworks while savoring delicious drinks. It was a great experience.
1月のハワイだったこともあり、また偶然その日は風が強く寒い日でした。花火はキレイで船の上からの眺めは良かったです。船上BARというか簡易サーバーとクーラーボックスで提供される飲み物でしたが、クルーの方は優しく気さくな方ばかりで、お酒も飲み放題。美味しく頂きながら花火を観覧出来ました。良かったですよ。
I think it depends on the season, but it would be nice to have something to wear over your clothes. When you get on the boat, you enter the water a bit from the sandy beach and climb up the ladder, an
時期もあると思うのですが、何か羽織れるもの、船に乗る時砂浜から少し海に入ってハシゴを良い登って乗り込んだら、降りる時も海に入ってから陸に上がるので、クロックスみたいな履き物があるといいですね。
ご体験を共有していただき、ありがとうございます!寒い1月の夜でも、花火と海の景色が素晴らしい夜を演出したと聞いて嬉しいです。ドリンクを楽しんでいただけたこと、そして特にクルーの温かいおもてなしを気に入っていただけたことを嬉しく思います。彼らもあなたの優しい言葉を聞いて喜ぶことでしょう!船上のバーの設置についてのフィードバックも感謝しており、今後の改善に役立てていきます。また水上での美しい夜をお迎えできることを楽しみにしています。次回はもう少し日差しがあるといいですね!
Thank you so much for sharing your experience! Even on a chilly January evening, we're thrilled to hear that the fireworks and ocean views made it a memorable night. We're glad you enjoyed the drinks, and especially the warm hospitality from our crew—they’ll be happy to hear your kind words! Your feedback about the onboard bar setup is appreciated and helps us continue improving. We hope to welcome you back for another beautiful evening on the water, perhaps with a little more sunshine next time!
| Rating: | |
|---|---|
| Packages: | 【金曜日】花火鑑賞セーリング |
| Attended as: | Couples |
| Weather: | Cloudy |
| Posted on: | 2025/02/15 |
| Activity Date: | 2025/01/24 |
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Having a drink in hand while listening to music and watching fireworks from a great spot is the best!