Reviewed by: ちーちゃん
I booked a shuttle with another company for a 10 AM flight from Honolulu, but they refused, saying they couldn't provide transportation in time. However, Roberts Hawaii accepted my request.
ホノルル発10時のフライトで、初め他社のシャトルを申し込んだら『間に合わうように送迎できないので』と断られましたが、こちら(ロバーツハワイ)が受けて下さいました。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Couples |
| Posted on: | 2017/06/01 |
| Activity Date: | 2017/05/29 |
Reviewed by: yaffy
I was a little worried about whether they would arrive on time, but they did. Since there were three groups including us for the pickup, it didn't take long and we arrived quickly. I would like to use this service again next time.
時間通りにちゃんと来てくれるか少し心配でしたが時間通りでした。自分達を含め3組のピックアップでしたのでそんなに時間もかからず早く到着しました。次回も利用したいです。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Families |
| Posted on: | 2017/05/29 |
| Activity Date: | 2017/05/26 |
Reviewed by: Taipei Guide
I met a woman in an aloha shirt at the baggage claim, and she put a shell necklace around my neck (for identification?). The vehicle is a spacious mid-sized bus, and I was happy to receive cold mineral water as soon as I got on.
バゲージクレームでアロハシャツの女性とミートして、
首に貝殻のネックレスをかけてくれます。(識別のため?)
車は広めの中型バスで、乗車してすぐ冷たいミネラルウォーターをもらえるのが嬉しい。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Couples |
| Posted on: | 2017/05/25 |
| Activity Date: | 2017/04/30 |
Reviewed by: Junrei
The Hilton Hotel is really spacious, and we were waiting at the entrance of the Grand Waikikian where we stayed, but it turned out to be the parking lot of the Hilton Grand Islander, so we hurriedly moved. A kind hotel staff member contacted us by phone, which was really helpful.
ヒルトンホテルは本当に広くて私たちが泊まったGrand Waikikianの前のエントランスで待っていたのですが、実際はHilton Grand islanderの駐車場だったので、あわてて移動しました。親切なホテルの方が電話で連絡を取ってくれたので、本当に助かりました。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Families with Young Children |
| Posted on: | 2017/05/24 |
| Activity Date: | 2017/05/18 |
Reviewed by: チョコ
I initially had trouble finding the reception counter and got a bit lost, but I was able to board smoothly. The vehicle was just for us, and it felt spacious, which helped relieve the fatigue from the long flight. Thank you very much. I would like to use this service again!
最初受付カウンターの場所が分からず、迷いましたが、スムーズに乗車出来ました。
車内は私たちしかおらず、貸切状態で広く飛行機の長時間の疲れが癒されました。
ありがとうございました。また利用したいと思いました!
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Families with Young Children |
| Posted on: | 2017/05/23 |
| Activity Date: | 2017/05/19 |
Reviewed by: Cross
I used to take a taxi for transportation since I don't go on tours, but recently I've been using this shuttle service. It takes a bit longer because it stops at other hotels, but the price is completely different and I highly recommend it.
ツアーでは行かないので移動手段で前はタクシーを使ってましたが最近はこの送迎を利用してます、他のホテルも回って載せていくのでタクシーよりは時間かかりますが対して変わらないのに料金は全然違いますのでお勧めです。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Solo Travelers |
| Posted on: | 2017/05/22 |
| Activity Date: | 2017/05/15 |
Reviewed by: ハワイ自己手配初の夫婦
The pickup location was a bit difficult to find due to the hotel's layout, but I was successfully picked up and arrived at the airport. There were other passengers who were not Japanese, and although Japanese was not spoken, it was fine.
ピックアップ場所がホテルの関係で分かりにくかったですが、無事ピックアップしていただき空港に到着しました。日本人以外の混載、日本語は通じませんが大丈夫でした。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Couples |
| Posted on: | 2017/05/21 |
| Activity Date: | 2017/05/04 |
Reviewed by: ハワイ自己手配初の夫婦
Communication in Japanese was not possible with the airport staff or the transfer staff for those who are not Japanese. It is a simple service that only includes transfers. However, it was fine at the airport as they held a board with our names (in English).
日本人以外の方と混載で日本語は空港スタッフと送迎スタッフともに通じません。送迎のみのシンプルなサービス。ただし、空港では私たちの名前(英語)ボードを持って廻ってくれるので大丈夫でした。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Couples |
| Posted on: | 2017/05/21 |
| Activity Date: | 2017/05/02 |
Reviewed by: honu
My flight from Hawaii Island to Oahu was canceled due to heavy rain. I called to inform them about the delay, and they said there was no problem. I arrived in Oahu two hours late. A staff member was waiting at the domestic terminal with a smile, and although there was only one person, they provided transportation to my hotel. Since this was the only company offering shuttle service from the domestic flight arriving in the afternoon, I used them this time. I was worried about what would happen due to the cancellation, but it turned out very well. I would like to use them again.
大雨でハワイ島→オアフ島の予約していたフライトが欠航。
遅れることを電話したが、何も問題ないとのこと。
2時間遅れで、オアフ島へ到着。
国内線出口で笑顔でスタッフが待機しており、1人のみでしたが、ホテルまで送迎して頂いた。
午後到着の国内線からの送迎バスは、この会社しかなかったので今回利用した。
欠航で、どうなるかと思ったが、とても良かった。
また利用したい。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Solo Travelers |
| Posted on: | 2017/05/20 |
| Activity Date: | 2017/04/30 |
Reviewed by: yuimarl291
They provide transportation with a large shuttle bus. It's not crowded, so you can ride comfortably. I would like to use it again.
大きいシャトルバスで送迎してくれます。
混んでいないので、ゆったりと乗れます。また利用したいです。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Solo Travelers |
| Posted on: | 2017/05/20 |
| Activity Date: | 2017/04/24 |
Reviewed by: おのおの
I moved from the Big Island to Oahu, arriving around 3 PM, and since the tours from Japan were only in the morning, I relied on this service.
The staff seemed to not speak Japanese, but while waiting at baggage claim, they called my name, and I was able to join smoothly.
I would like to use this service again if the opportunity arises.
ハワイ島からオアフ島に移動し、オアフ島が15時ごろの着で、日本のツアーは午前しかなかったので、こちらにお世話になりました。
スタッフは日本語は話せない感じですが、baggage claimで待っていると名前を呼んでくれ、スムーズに合流できました。
また機会があればお世話になりたいです。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Couples |
| Posted on: | 2017/05/20 |
| Activity Date: | 2017/04/28 |
Reviewed by: 19501021
I requested a ride to the airport on the way back. The pickup was right on time, allowing me to head to the airport with peace of mind. I look forward to using your service again next time.
帰りの空港までをお願いしました
時間ぴったりの迎えで安心して空港に向かうことができました
次回もまた宜しくお願いします
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Couples |
| Posted on: | 2017/05/20 |
| Activity Date: | 2017/04/24 |
Reviewed by: peko
I was treated very pleasantly. Both going and returning, I was able to arrive at my destination smoothly without any waiting. I would like to request this again next time.
大変気持ちよく対応して頂きました。行きも帰りもスムーズに目的地に待つことなく到着出来ました。次の時も又お願いしたいと思っています。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Couples |
| Posted on: | 2017/05/18 |
| Activity Date: | 2017/05/10 |
Reviewed by: ゆりか
They picked me up right in front of the hotel on time, and I arrived at the airport a little earlier than expected, which was perfect. Thank you very much.
ホテルの目の前まで時間通りにピックアップしていただけ、空港到着時間も少し早目でちょうどよかったです。ありがとうございました。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Couples |
| Posted on: | 2017/05/18 |
| Activity Date: | 2017/05/07 |
Reviewed by: ゆりか
As soon as I exited the airport, there was a reception counter nearby, and the staff were fluent in Japanese, which made me feel reassured with their kindness and attentiveness. However, perhaps due to my bad timing, I ended up waiting about an hour until the departure. Since I wasn't in a hurry, it wasn't a problem, but I felt it was a bit of a waste of time.
空港を出るとすぐ側に受付カウンターがあり、係の方も日本語が堪能なため親切丁寧で安心しました。ただ、私のタイミングが悪かったのか、空港出発までなんだかんだ1時間ほど待つことになりました。時間を急いでいなかったので問題はありませんでしたが、少し時間がもったいなく感じました。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Couples |
| Posted on: | 2017/05/18 |
| Activity Date: | 2017/05/03 |
Reviewed by: くまさん
I exited from the group exit at Honolulu Airport and ended up looking for the bus waiting area. Since I can't speak English, I spotted a staff member and asked, "Roberts Hawaii?" but they seemed confused, and I struggled to get directions to the waiting area. I waited a little until the bus arrived, but it didn't feel like I was waiting too long, so I guess it was just about right.
ホノルル空港の団体出口から出てバスの待合所を探してしまいました。
英語が話せない私は、スタッフの服を見つけたので、『ロバーツハワイ?』と聞いたら『???』って感じで待合所を教えてもらうのに苦戦しました。
バスが来るまで、少し待ちました。でも、すごい待たされた感はないのでこんなもんかなあというところです。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Couples |
| Posted on: | 2017/05/15 |
| Activity Date: | 2017/04/20 |
Reviewed by: くまさん
The timely pickup was great, and the cheerful driver was nice, but during the ride back, I felt a bit tired because the driver was having a loud conversation in English with a foreign guest sitting in the back. It would have been fine if it was just occasional chatting, but the driver was quite talkative.
時間通りのピックアップで、元気なドライバーさんは良かったのですが、帰りの車内では、後ろに座っている外国のお客様とずっと大きな声で英語で会話をしていたせいか、運転席の近くにいた私はちょっと疲れてしまいました。たまにの会話ならよかったのですが、かなりのおしゃべりなドライバーさんでした。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Couples |
| Posted on: | 2017/05/15 |
| Activity Date: | 2017/04/24 |
Reviewed by: KOW
I just used the service. They arrived on time for the pickup. The driver was experienced and did a perfect job from loading to the transfer. I would like to use it again.
利用したばかりです。
ピックアップ時間通りに来ていただけました。
ドライバーの方も慣れた様子で積込から送迎まで完璧な仕事ぶりでした。
また利用したいと思います、
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Couples |
| Posted on: | 2017/05/14 |
| Activity Date: | 2017/05/11 |
Reviewed by: itao
I was picked up at the hotel on time, and the person who provided the transportation was the best driver throughout my trip. As for the tip for the service, it makes me want to give even more than usual.
ホテルへ時間通りに迎えにきてもらい、送迎してくれた方も旅を通して一番のドライバーでした。サービスの対価のチップですが、そうなるといつも以上にチップも渡したくなりますね。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Couples |
| Posted on: | 2017/05/13 |
| Activity Date: | 2017/05/09 |
Reviewed by: アヤパパ
I was tired after getting off the plane, but it was a relief that the car arrived quickly without much movement. I will use it again.
飛行機から降りて疲れていたんですが、あまり移動せずにすぐに車が来てくれて、助かりました。また利用します。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Families |
| Posted on: | 2017/05/11 |
| Activity Date: | 2017/03/24 |
Reviewed by: アヤパパ
I was very grateful to be picked up right after leaving the airport! It was super convenient to go directly to the hotel parking lot. I will use this service again.
空港を出てすぐに迎えに来てもらい、大変助かりました!
直接ホテルの駐車場まで行ってくれて、すごい楽!
また利用します。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Families |
| Posted on: | 2017/05/11 |
| Activity Date: | 2017/03/31 |
Reviewed by: yuri
On May 5th, I used the service from the airport to Waikiki. The staff at the local tour desk were kind, and I was able to be picked up on schedule without any frustration. Since I didn't have to go around many hotels, it was helpful to get to my destination smoothly. I would like to use this service again next time.
5月5日、空港からワイキキ間に利用しました。現地ツアーデスクの方も親切で、時間もイライラすることなく予定通りにピックアップ出来ました。たくさんのホテルを回ることがない為にスイスイ目的地まで行ってもらえるので、助かりました。次回もまた利用したいと思います。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Couples |
| Posted on: | 2017/05/09 |
| Activity Date: | 2017/05/05 |
Reviewed by: えみり
I made a reservation the day before, and I received a confirmation right away. They picked me up on time as well. Thank you very much.
前日に予約しましたが、すぐに確約の連絡が来て、当日も時間通りにピックアップしてくれました。ありがとうございました。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Solo Travelers |
| Posted on: | 2017/05/09 |
| Activity Date: | 2017/05/06 |
Reviewed by: ヒロシ
The driver was very friendly, and the seats were comfortable. The prices were reasonable, and I was very satisfied. The number of hotels serviced is limited, so it doesn't take much time and is convenient. I definitely want to use this service again next time.
ドライバーが非常にフレンドリーでシートも快適、
料金もリーゾナブルで大満足でした。
回るホテル数も限定されているのでそれほど時間もかからず便利ですね。次回も必ず利用したいと思います。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Friends |
| Posted on: | 2017/05/09 |
| Activity Date: | 2017/05/06 |
Reviewed by: ビジネスマン39
We used the Roberts Hawaii shuttle bus for a round trip from Honolulu Airport to our hotel with a total of seven people, including family, grandchildren, and my son with his fiancée. We have used this service before when traveling to Honolulu, and the number of shuttles is limited, but we arrive at the hotel in a relatively short time. They provide clear information about the check-in procedures at the airport and the meeting point for the return trip to the airport from the hotel, so we can travel safely without any worries. The bus stops near the entrance of the airline check-in counters for our return to Japan, which is considerate as we don't have to carry heavy luggage for long distances. I plan to continue using this service every time I visit Honolulu in the future.
家族と孫、息子とフィアンセ計7名でホノルル空港からホテルまで往復ロバーツシャトルバスを利用hしました。以前よりホノルルに行く際には利用していますが、送迎件数が少なく割と短い時間でホテルに着きます。空港到着後の手続き場所や、ホテルから空港行きのミーティングポイントも事前にしっかり分かるようにしてくれますので全く不安なく安全に移動できます。ホノルル空港から日本へ戻る航空会社チェックインカウンター入口付近にバスを止めてくれるので重い荷物を長く運ぶ必要もなく親切です。 今後もホノルルに行くたびに利用させてもらうつもりです。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Families |
| Posted on: | 2017/05/08 |
| Activity Date: | 2017/05/04 |
Reviewed by: ずんち
It was my first trip to Hawaii, and since I hadn't made any reservations for transportation between the hotel and the airport, I had to use a taxi from the airport to the hotel. For the return trip, I booked this shuttle bus via my mobile phone.
It mentioned, "Please be sure to print the voucher and present it on the day of participation," so I was unsure how to print the voucher that arrived on my phone. However, I found out there was an office in Waikiki, and when I went there, they kindly printed it for me. It was a pleasant surprise that they spoke Japanese as well. I was grateful for that.
The important pickup also arrived on time. At the next pickup location, I had to wait because the people who were supposed to get on were not there, but it wasn't the driver's fault, and there was plenty of time, so it was not a problem. The driving afterward was also careful and good.
初めてのハワイ旅行なのに、ホテル→空港間の移動について、何も予約をしていなかったため、空港→ホテルは、やむなくタクシーを利用。帰り分は携帯で、このシャトルバスの申し込みをしました。
「必ずバウチャーを印刷して参加当日にお渡しください」とあったので、携帯電話に届いたバウチャーをどのように印刷しようか困りましたが、ワイキキに事務所があることを知り、行ってみたところ、快く印刷をしていただけました。日本語が通じたのもうれしい誤算でした。ありがたい。
肝心なお迎えも、時間通りに来てもらえました。次のピックアップ先では、乗る予定の方が見当たらず待たされましたが、ドライバーのせいではないし時間にも余裕があるので問題なし。その後の運転も丁寧で良かったです。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Couples |
| Posted on: | 2017/05/07 |
| Activity Date: | 2017/05/05 |
Reviewed by: ヒロシ
The number of hotels available for transfers is limited, so the transportation is quick and comfortable. The driver was friendly, and I was able to travel pleasantly. I definitely want to use this service again next time.
回るホテル数が限定されているので、送迎に時間がかからず快適です。ドライバーもフレンドリーで
気持ちよく移動出来ました。是非次回も利用したいと思います。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Friends |
| Posted on: | 2017/05/07 |
| Activity Date: | 2017/05/03 |
Reviewed by: るりるり
This was my first time using the service. Until now, the pickups to the hotel had been quite early, so I was ready 10 minutes in advance this time as well. However! Even 5 minutes before the scheduled time, no one had arrived; at the exact time, still no one… even 5 minutes late, no one showed up… I started to feel anxious. The voucher mentioned to call if there was a 15-minute delay, but I called at the 5-minute mark! The airport was really crowded, so I wanted to arrive quickly! Then, 10 minutes later, an empty van finally arrived. It was late!!! Those 5 or 10 minutes felt incredibly long. The Asian driver didn’t offer any apology or explanation, so it was unclear whether it was a delay or a mix-up. There was only one other group that boarded from a hotel closer to the airport, so we arrived at the airport sooner than expected. However, if there had been issues with picking up passengers at the maximum of five hotels, I don’t know what would have happened… The journey from the airport to the hotel didn’t go smoothly either, so I’m not considering a repeat. It’s more reassuring to go with a major company. I learned a lot from this experience.
こちらは初めての利用です。
これまではホテルへの迎えは指定時刻より かな~り早めだったので、
今回も10分前にスタンバイしておりました。
しかし!5分前になっても来ない、ジャストになっても来ない…5分遅れても来ない…
だんだん不安に。。。(:_;)
15分遅れたら電話するようバウチャーには記さていますが、5分遅延の段階でTELしました!
空港も激込みなんだから、早く着きたい!
それから10分後に、空のバンが来ました。遅い!!!
こんな時の5分10分てとてつもなく長く感じますね~
アジア系のドライバーさんからは詫びや説明が無かったので、遅延なのか、誤手配かは不明です。
あと1組、空港寄りのホテルから乗り込んできただけだったので、空港へは思ったより早く着きましたが、
最大の5軒のホテルをまわって、乗る客がいたりいなかったり、など悶着があれば
どうなっていたかわかりません。。。
空港からホテルまでも すんなり行かなかったので、
もうリピートは考えておりません、大手さんの方が安心ですな (*‘∀‘)
経験して、よい勉強になりました。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Couples |
| Posted on: | 2017/05/06 |
| Activity Date: | 2017/04/13 |
Reviewed by: BB.group
Finally, as my time in Honolulu was coming to an end and I was just about to head back, I realized I had forgotten to book my shuttle service. The shuttle bus here was quite frequent and was very accommodating even for such a sudden request. Additionally, when the driver was loading our luggage onto the bus, he mentioned that if I lifted it, we wouldn't have to worry about the weight limit at the airport. This made us chuckle, as we were quite concerned about our luggage weight. I would definitely like to use this service again on my next trip.
いよいよ、ホノルル生活も終わりあとは帰るのみだったところで、送迎の予約を忘れてしまったことに気づきました。こちらのシャトルバスは、本数も豊富でありそんな突然の対応にも応じてくださる良心的なシャトルバスでした。それから、運転手の方が荷物をバスに積んでくださる時に、私が持ち上げれば空港での重量制限に引っかからないわと一言、結構荷物の重さを気にしてた私たちにはクスッと笑わせてもらいました。また行く時には利用したいです。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Couples |
| Posted on: | 2017/05/06 |
| Activity Date: | 2017/04/17 |
Reviewed by: yoshw
I waited a little in front of the group entrance, but I was able to move smoothly! I’ve used it various times, and since there were a decent number of people, getting my suitcase in and out was also smooth. I would like to use it again for casual trips.
団体入口の前で、少し待ちましたが、スムーズに移動出来ました!
いろいろ使っていますが、まあまあの人数だったので、スーツケースの出し入れもスムーズでした。また、気軽な旅の時には利用させて貰いたいです。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Families with Young Children |
| Posted on: | 2017/05/04 |
| Activity Date: | 2017/03/20 |
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