Reviewed by: Paul
The driver was on time, courteous and helpful. Great service.
| Rating: | |
|---|---|
| Packages: | [Departure] Hotel to Airport |
| Attended as: | Couples |
| Posted on: | 2018/03/19 |
| Activity Date: | 2018/02/26 |
Reviewed by: うさみ
The pickup location is clearly indicated within the airport, making it easy to find, and the pickup process is smooth. The rates are also very affordable, including tips. You can use this service with peace of mind.
乗車場所は空港内から表示があるのでわかりやすく、ピックアップもスムーズ。料金もチップ込みで格安。安心して利用できる。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Couples |
| Posted on: | 2018/03/18 |
| Activity Date: | 2018/02/19 |
Reviewed by: Hanaé
The service during the transfer from the airport was great, so I requested it again for my return. I was surprised when they arrived even earlier than scheduled, with a precision that felt just like Japan. I was very satisfied with the price and service, so I gave the driver a little extra, even though it was already included in the tip. All the drivers and local staff provided wonderful service, making my stay comfortable until the very end. While these may seem like small things, I definitely want to use Roberts again in the future.
空港からの移動で対応もよかったので帰りも頼みました。
時間より前にお迎えにきてもらい、まるで日本みたいな正確さでびっくりしました。
この価格とサービスに大満足でしたので、チップ込みでしたがドライバーさんに多少渡しました。
どのドライバーさんや現地手配のスタッフの方もすばらしい対応なので、滞在最後まで気持ちがよくいられます。こういうことは小さいことですが、今後もロバーツさんを利用したいとおもいます。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Solo Travelers |
| Posted on: | 2018/03/15 |
| Activity Date: | 2017/07/15 |
Reviewed by: かこさん
The affordable shuttle service was really helpful. They delivered us efficiently both to and from our destination. I will use it again next time.
格安送迎シャトルは本当に助かります。 行きも帰りも手際よく届けていただきました。 次回も利用させていただきます。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Families |
| Posted on: | 2018/03/12 |
| Activity Date: | 2018/03/09 |
Reviewed by: ピーター
I booked a one-way shuttle service from the hotel to the airport in Japan. Despite the reasonable price, the driver's service on the day was courteous, and there were no delays, which was great. I would like to use it again.
ホテルから空港までの片道の送迎シャトルサービスを日本で予約してりようしました。リーズナブルな価格にもかかわらず、ドライバーの当日の対応が丁寧で、時間の遅れもなくよかったです。また利用したいと思います。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Couples |
| Posted on: | 2018/03/11 |
| Activity Date: | 2017/09/30 |
Reviewed by: SATISFIED CUSTOMERS
Upon arrival at Honolulu airport, we made our way down to collect our luggage and immediately were met by the Robert's representative. After collecting our luggage,we we were then escorted to the van where Mike was waiting for us. A few minutes later, once the other clients had arrived, we left for the various hotels/condos. Along the way, Mike gave us plenty of information and helpful hints. We arrived at our condo within a very reasonable time frame. The whole process was stress- free and impressive.
| Rating: | |
|---|---|
| Packages: | [One Way] Private X Service (Cadillac XTS or Similar) [up to 2 passengers] |
| Attended as: | Friends |
| Posted on: | 2018/03/10 |
| Activity Date: | 2018/02/16 |
Reviewed by: 匿名希望
As soon as I exited the airport, I quickly found the location. Taking a taxi can be a hassle because you have to consider the fare and tips, but here the pricing is clear and convenient. At first, I thought about using Uber, but I heard that the available locations at Daniel K. Inouye International Airport are quite limited, so I chose this option, and it was the right decision.
空港の出口を出て、すぐに場所がわかりました。
タクシーだと、料金やチップを考えないといけないから面倒ですが
こちらだと料金が明確で楽です。
最初は、Uberを利用しようかと思っていたのですが、
ダニエル・K・イノウエ国際空港では、利用できる場所が
かなり限られるとのことだったので、
こちらにしたのですが、正解でした。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Couples |
| Posted on: | 2018/03/10 |
| Activity Date: | 2018/03/04 |
Reviewed by: kim
They arrived 10 minutes early because it was the first pickup. The car was easy to recognize! We visited six other hotels, so it took some time, but with the tip included, the price was reassuring. I would like to request this service again for one or two people. If there were more than that, I might have chosen Uber or Charlie's Taxi.
1番目のりピックアップだったからか時間10分前に来てくれました。わかり易いクルマです!その他6つのホテル回ったので時間はかかりますが、チップ込みでこの値段なら安心でした。1人、2人までならまたお願いしたいです。それ以上ならUberかチャーリーズタクシーにしたかも。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Couples |
| Posted on: | 2018/03/09 |
| Activity Date: | 2018/03/06 |
Reviewed by: Mana
I used the hotel-to-airport shuttle bus for the first time. Until now, I had been using a taxi due to concerns about time loss and potential troubles. The pickup was almost on time, which was a relief. I was the second to be picked up. The driver, while heading to pick up three other groups, spoke in English and shared fun local information that you wouldn't find in a guidebook, such as mentioning the next stop would be at [Hotel Name]. I enjoyed it and will use this service again.
初めてホテル→空港のシャトルバスを利用しました。今までは時間のロスやトラブル等が不安だったのでTAXIを利用していました。
ほぼ時間通りのピックアップだったので、まず一安心。私は乗り合いの2番目。ドライバーさんは他3組のピックアップに向かう際に、英語でしたが、次は○○○ホテルに向かいます、とか空港までの道中で、ガイドブックには載っていない地元の方ならではの情報などを愉快に話してくれて楽しかったです。また利用します。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Solo Travelers |
| Posted on: | 2018/03/08 |
| Activity Date: | 2018/03/04 |
Reviewed by: HKexpress
There was a counter right outside the group exit, which was easy to find. The previous bus had just left, so we waited a little, but other than that, there were no issues. The bus dropped us off right in front of the hotel we were staying at, so we didn't have to walk with our large luggage, which was very convenient.
団体出口から出てすぐのところにカウンターがあり、わかりやすかったです。前のバスがちょうど出発したばかりで、少し待ちましたが、それ以外は何の問題もありませんでした。宿泊するホテルの前にバスをつけてもらえたので、大きな荷物を持って歩くこともなく、とても快適でした。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Couples |
| Posted on: | 2018/03/07 |
| Activity Date: | 2018/03/02 |
Reviewed by: Aki
Since my friend had a different flight schedule, I had to travel alone between the hotel and the airport, so I used the shuttle bus. The wait time was short, the price was reasonable, and since tips were included, I didn't have to worry about how much to prepare for a tip. If you're traveling with two or more people, a taxi might be a good option, but for one or two people, I think the shuttle bus is definitely worth it.
友人と飛行機の便の時間が違った為、1人でホテルと空港間を移動しないといけなかったのでシャトルバスを利用しました。待ち時間も少なく、値段もリーズナブルでチップも込みなのでチップをいくら用意すればいいかの心配をせずに利用出来ました。2人以上の旅行でしたらTaxiでも良いと思いますが1人か2人だと利用価値有りだと思います。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Solo Travelers |
| Posted on: | 2018/03/07 |
| Activity Date: | 2018/03/04 |
Reviewed by: mmm
Since my flight arrived from outside Japan, I used Roberts Hawaii's airport transfer service this time. The check-in was smooth, with staff available at the counter located at the group exit, and the guidance was polite (in Japanese). A few minutes later, the bus arrived to pick us up, and we moved smoothly to Waikiki. The driver spoke only English, which added to the overseas experience and was nice. The driver we had was very friendly, making our journey to the hotel enjoyable.
日本以外からのフライト到着だったので今回ロバーツの空港送迎を利用しました。チェックインも団体出口にあるカウンターにスタッフに方がいらっしゃりスムーズで、案内も丁寧。(日本語でした) その数分後にバスがお迎えに来てくれて、スムーズにワイキキへ移動。ドライバーさんは完全英語でしたが、その方が海外感があって良かったです。私達が乗車したドライバーさんはとてもフレンドリーでホテル到着まで楽しく移動できました。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Couples |
| Posted on: | 2018/03/05 |
| Activity Date: | 2018/02/08 |
Reviewed by: mmm
The hotel pickup time was almost as scheduled, and we arrived at the airport smoothly from Waikiki. However, the driver of the bus we happened to board seemed very impatient, handling our luggage (suitcases) in a hurried manner, and the driving felt somewhat rushed. There was definitely an atmosphere of "hurry up, hurry up!" (I don't think there was any delay in time since the pickup was on schedule.) While I don't think the speed was excessive during the drive, the driver's impatient demeanor left a rather unfavorable impression on the passengers.
ホテルピックアップ時刻もほぼ予定通り、順調にワイキキから空港に到着出来ましたが、たまたま私達が乗車したバスのドライバーさんが非常にせっかちな様子で、荷物(スーツケース)に出し入れもすごく慌ただしく対応、運転もなんだか慌てている感じ、とにかく「早く早く!」という雰囲気をかもし出していました。(時間が押してる等はなかったと思います。ピックアップ時刻が予定通りだったので) 運転中はスピードの出し過ぎはなかったと思いますが、運転手さんのせっかちな様子はなんだか乗車している人からすると、あまり良い印象は持てませんでした。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Couples |
| Posted on: | 2018/03/05 |
| Activity Date: | 2018/02/16 |
Reviewed by: トラベラー
I was worried about being able to check in at the airport on time for my return flight. This time, I was picked up on schedule and arrived at the airport earlier than planned. When I boarded the airline, I mentioned my name, and it seemed the driver was checking it against a list, which made me feel reassured. The large bus had about five groups, and there was plenty of space for boarding and handling suitcases without any issues. I would definitely use this service again.
帰国便は、時間どおりに空港チェックインできるか不安。今回は、定刻に迎えにきてもらえ、予定より早く空港到着しました。エアラインを乗車の際伝え、ドライバーはリストの名前と照合していたようで、安心できました。大型バスに、5組ほどと、余裕がある乗車、スーツケースの出し入れ、問題無し。リピ有りです。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Families |
| Posted on: | 2018/03/04 |
| Activity Date: | 2018/03/01 |
Reviewed by: N.K
I was glad that they came to pick me up at the hotel and helped me load my luggage, including my golf bag. The pickup was early, but I was able to go to the airport with peace of mind. I would like to use their service again next time.
ホテルまで迎えに来てもらえ、荷物もゴルフバッグも積んでもらえてよかったです。
早めのお迎えでしたが、安心して空港へ行けました。
次も利用したいです。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Couples |
| Posted on: | 2018/03/04 |
| Activity Date: | 2018/02/11 |
Reviewed by: あーこ
It seems that someone was late for the meeting time at the hotel, and since we were going around to a few hotels, it took a bit of time to arrive at the airport. I had some extra time, so it wasn't a problem, but I think I might take a taxi next time.
途中のホテルで集合時間に遅刻した方がいたようで、ホテルを何か所かまわっていたこともあり、空港に到着するのに少し時間がかかりました。時間に余裕をもっていたので問題ありませんでしたが、次回はタクシーにしようかなと思います。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Friends |
| Posted on: | 2018/03/03 |
| Activity Date: | 2018/02/12 |
Reviewed by: あーこ
After arriving at the airport, I wasn't sure where to check in and wandered around the bus terminal area, but I was able to check in with the staff from Roberts Hawaii without any issues. It takes some time as they visit several hotels, but it's a reasonable and reliable service.
空港に着いてからどこで受け付けてもらえば良いか分からず、バス乗り場周辺をウロウロしていましたが無事にロバーツハワイのスタッフに受け付けてもらえました。ホテルを何か所かまわるので時間はかかりますが、リーズナブルながら安心して利用できます。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Friends |
| Posted on: | 2018/03/03 |
| Activity Date: | 2018/02/09 |
Reviewed by: みーこ
I always use this service. They drop me off right in front of the hotel, and it's fine to wait in the hotel lobby for the return trip! I'm usually worried and end up wandering outside (laughs), but I can move between the airport and hotel with peace of mind, so I highly recommend it.
いつも利用させていただいています。
ホテルの前まで送っていただけて、帰りもホテルのロビーにいれば大丈夫です!
いつも心配で、外でうろうろしてしまうのですが(笑)
安心して空港間の移動ができるのでお勧めです。
| Rating: | |
|---|---|
| Attended as: | Friends |
| Posted on: | 2018/03/03 |
Reviewed by: よしひろ
They took me to the hotel without any issues. The pickup was in a clear style, so I was able to find it easily, which was good. Since my Japanese isn't very good, it seems best to clearly repeat the destination.
問題なくホテルまで送ってくれました。
ピックアップもわかりやすいスタイルなのですぐに見つけることができたのでまずまずです。
日本語はあんまり伝わらないので、行き先は確実に復唱したほうがよさそうです。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Couples |
| Posted on: | 2018/03/01 |
| Activity Date: | 2018/02/26 |
Reviewed by: Paul
The greeting at the baggage carousel was friendly. The 25 minute wait for the shuttle to pick us up was unacceptable. Next time in HNL we'll not book and take out chances with whatever or whoever is available.
| Rating: | |
|---|---|
| Packages: | [One Way] Private X Service (Cadillac XTS or Similar) [up to 2 passengers] |
| Attended as: | Couples |
| Posted on: | 2018/02/28 |
| Activity Date: | 2018/02/23 |
Reviewed by: カニセツ
As soon as I came out of the airport, I found the bus and got right on. Since it only goes to five hotels, I arrived at my hotel quickly and was able to make effective use of my time. It was easy (*^^*) I definitely recommend it for those who are not good at English!
空港から出てきてすぐに分かりそのまま車に。
もともと五つのホテルしか回らないバスだったのでホテルにもすぐにつき時間を有効に使うことができました。楽です(*^^*)英語が苦手な人は絶対に利用おすすめします!
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Couples |
| Posted on: | 2018/02/28 |
| Activity Date: | 2018/02/21 |
Reviewed by: tomo
I made a reservation for three people, including a one-year-old child. Normally, there wouldn't be a charge for the child, but since it was stated that if we paid an additional fee for the seat, the child seat would be free, I went ahead with the application. However, there was no child seat in the shuttle, and when I asked the staff, they said, "The information from Beltora is incorrect. Please contact them for a refund for the child's portion." After that, I sent an inquiry via email, but I haven't received a response. I'm worried about whether I will get a refund.
1歳の子供と3人で予約しました。通常なら子供料金はいらないのですが、オプションで席料を払えばチャイルドシート無料と記載があったため、申し込みしました。
しかし、送迎車にチャイルドシートは無く係りの人に確認したところ、
「ベルトラさんの表記が間違っている。子供分は、そちらに言って返金してもらって下さい」と言われました。
その後、問い合わせでメールを送りましたが、返答はなし。返金してもらえるのか不安です。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Families with Young Children |
| Posted on: | 2018/02/28 |
| Activity Date: | 2018/02/25 |
Reviewed by: トラベラー
The flight was delayed by about 6 hours. Since I had made a reservation in advance and knew the flight number, I was able to avoid being left behind. It was definitely worth using.
フライトが6時間くらい遅れてました。事前に予約をしたため、便名が分かっていたため、置いてきぼりにならずにすみました。利用価値、有りです。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Families |
| Posted on: | 2018/02/26 |
| Activity Date: | 2018/02/23 |
Reviewed by: やすと
I immediately spoke to the person at the airport exit, but I had to wait quite a while for the bus to depart. They mentioned that it only goes to five places, but the waiting time at the airport is long, so I'm not sure about that. Just for your reference.
空港出口の人にすぐに声を掛けましたが、バスの発車まで結構な時間待たされました。五ヶ所しか周らないとの事ですが、空港での待ち時間が長いのでどうかなと。ご参考までに。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Solo Travelers |
| Posted on: | 2018/02/26 |
| Activity Date: | 2018/02/23 |
Reviewed by: denden
I felt it was a bit of a waste to use it without luggage, but for a single traveler, it's cheaper than a taxi. As for The Bus... it's not worth comparing. I think it's convenient for those with a lot of luggage. Due to Hawaiian Airlines' schedule, I needed to take the first flight (around 5 AM), so I used this service. The pickup from my hotel in Waikiki was almost on time at 3 AM. After stopping at several hotels, we arrived at the airport around 3:45 AM, just a little before the airport terminal opened.
荷物なしの利用でちょっと勿体無い感はありましたが、1人利用の場合、タクシーよりは安いです。The Busとは...比べてはいけません。
荷物が多い方には便利だと思います。
ハワイアン航空のダイヤの関係で始発便(朝5時台)に乗る必要があり、利用しました。
ワイキキのホテルを朝3時にほぼ定刻のPickup。何軒かホテルを回り、空港には03:45ごろの到着。これでも空港ターミナルが開くちょっと前。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Solo Travelers |
| Posted on: | 2018/02/25 |
| Activity Date: | 2018/02/18 |
Reviewed by: ヨシオ
I requested a transfer from Hawaii Island to Oahu, but due to a misunderstanding, I realized at the hotel in Oahu that I had a return voucher instead of a transfer. I contacted Beltora from the hotel, and they kindly assisted me and arranged for a pickup at the return time. I will use this service again next time.
ハワイ島からオワフ島へ送迎を頼みましたが、勘違いで送迎のつもりが
帰りのバウチャーがオワフについてホテルで気が付きあわてましたが、
ホテルからベルトラに連絡し親切に対応してもらい帰りの時間に迎えに
来てもらいました。次回も使います。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Couples |
| Posted on: | 2018/02/25 |
| Activity Date: | 2018/02/03 |
Reviewed by: ゆみっす
I stayed at Aqua Palms.
First, I went around the Hilton across from the airport, then circled around the hotels in Waikiki, and finally arrived at Aqua Palms.
Since I was the first pick-up on the way back, getting dropped off in front of the Hilton or Ilikai Hotel allows you to check in 30 minutes earlier.
The service was fine. If you don't speak English, it's okay to show a printed document or your phone screen.
アクアパームズ に宿泊。
まず空港からホテル向かいのヒルトンを周り、ワイキキのホテルをぐるりと回って最後にアクアパームズ でした。
帰りも最初にピックアップだったので、ヒルトンやイリカイホテル前で降ろしてもらう方が30分はやくチェックイン出来ます。
サービスは問題ないです。英語が出来ない方は印刷か携帯画面を見せれば大丈夫ですよ。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Friends |
| Posted on: | 2018/02/24 |
| Activity Date: | 2018/02/02 |
Reviewed by: ナチ公爵
They will pick you up in a spacious bus. I think it's convenient because it's easy to adjust the timing. It's a bus marked with Roberts Hawaii, so it's surprisingly easy to recognize.
広いバスで迎えに来てくれます。
時間の調整がしやすいので便利だと思います。
ロバーツハワイの目印のバスなので意外とわかりやすいです。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Friends |
| Posted on: | 2018/02/24 |
| Activity Date: | 2018/02/12 |
Reviewed by: ナチ公爵
Conveniently located right by the airport.
There is a reception area just as you enter the airport's arrival lobby,
and staff who understand Japanese are available to assist,
which was very helpful.
They seemed to take about 3 to 4 groups every 30 minutes or so
to head to the hotel.
空港すぐで便利
空港入国ロビーからすぐに受付があり
日本語がわかるスタッフが対応してくれる為、
すごく便利でした。
だいたい30分おきぐらいく3~4組ぐらいを載せて
ホテルに向かう感じでした。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Friends |
| Posted on: | 2018/02/24 |
| Activity Date: | 2018/02/08 |
Reviewed by: 匿名希望
At this price, I was a bit worried, but it was absolutely fine. The bus is very noticeable and easy to find. I was able to use it without any stress for both arrival and departure. I would use it again.
このお値段で、と心配になるものの、全く大丈夫です。バスもよく目立ちすぐ見つけることが出来ます。到着、出発ともにストレスなく利用できました。またお願いします。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Families |
| Posted on: | 2018/02/21 |
| Activity Date: | 2018/02/19 |
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