Reviewed by: 匿名希望
If you're traveling with a small group or not using a rental car, taking a direct taxi from the airport to the hotel is easier and more convenient. One difference from other companies is that pickups are available at the domestic terminal as well.
少人数 もしくは レンタカーを使わないて
空港からホテルへ直行するなら
タクシーよりお手軽で楽です。
国内線ターミナルにもピックアップが来るのが他社との違いです
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Solo Travelers |
| Posted on: | 2018/10/22 |
| Activity Date: | 2018/10/13 |
Reviewed by: ゆうすけ
After arriving at the airport, I went to the Roberts desk and was immediately guided to the shuttle. After that, I was able to depart right away and quickly moved to my hotel in Waikiki. I will use this service again next time.
空港到着後、ロバーツのデスクに行ったらすぐにシャトルまで案内してもらいました。そのあとすぐに出発できてワイキキのホテルまですぐに移動できました。次回も利用します。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Families with Young Children |
| Posted on: | 2018/10/21 |
| Activity Date: | 2018/09/27 |
Reviewed by: ゆうすけ
The meeting point was in front of the hotel next to our accommodation, but since it was still a bit early, we relaxed in the lobby of our hotel until they came to pick us up. They also took our luggage to the meeting point, allowing us to head to the airport smoothly.
集合場所は宿泊ホテル隣のホテル前だったのですが、まだ少し時間が早かったため、宿泊ホテルロビーでくつろいでたところ、迎えにきてくれました。
荷物も集合場所までもっていってくれて、スムーズに空港へいくことができました。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Families with Young Children |
| Posted on: | 2018/10/21 |
| Activity Date: | 2018/10/02 |
Reviewed by: take86
The pickup arrived on time and dropped me off right in front of the airline. I was satisfied with the price, which was cheaper than the travel agency. I would like to use this service again if the opportunity arises.
ピックアップは時間通りに来てくれたし、ちゃんと航空会社の前で下ろしてくれました。旅行会社より金額も安く満足しています。また機会がありましたら利用したいと思います。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Solo Travelers |
| Posted on: | 2018/10/18 |
| Activity Date: | 2018/10/16 |
Reviewed by: ワワコ
The first time I was anxious and confirmed several times via email, but this was my second time. After receiving my luggage, they can wait for you right there, so you can use the service with peace of mind.
初めての時は不安で何度もメールで確認しましたが、今回は2回目でした
荷物を受け取ってから、すぐの所で待っててもらえるので安心して利用できますよ
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Solo Travelers |
| Posted on: | 2018/10/18 |
| Activity Date: | 2018/08/29 |
Reviewed by: KEI
The arrangements were smooth. The pick-up and drop-off after arrival were also seamless, making it a great value and very convenient. I will definitely use this service again next time.
手配までもスムーズです。到着後もスムーズに送迎してもらえるので料金もお得で大変便利でした。次回もまた利用させて頂きます。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Couples |
| Posted on: | 2018/10/17 |
| Activity Date: | 2018/08/08 |
Reviewed by: KEI
The arrangements were smooth. The pick-up and drop-off after arrival were also seamless, making it a great value and very convenient. I will definitely use this service again next time.
手配までもスムーズです。到着後もスムーズに送迎してもらえるので料金もお得で大変便利でした。次回もまた利用させて頂きます。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Couples |
| Posted on: | 2018/10/17 |
| Activity Date: | 2018/08/10 |
Reviewed by: Kapalua
The number of hotels served per vehicle is small, so there is no unnecessary time spent traveling from the airport to the accommodation. It's stress-free.
一台あたりの送迎するホテルの数が少ないので、空港から宿泊先まで無駄に時間がかかる事がない。ストレスフリーです。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Solo Travelers |
| Posted on: | 2018/10/16 |
| Activity Date: | 2018/10/13 |
Reviewed by: おおしま
By getting in touch, I was able to use the service without any trouble. The driver was pleasant, and the woman in the waiting area had a funky vibe but seemed kind, making for a generally good experience.
連絡をする事で、なんのトラブルもなく利用できました。
ドライバーの方も感じの良い方で、待合の女性もファンキーだけど親切そうな方で全体的に良い感じでした。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Couples |
| Posted on: | 2018/10/14 |
| Activity Date: | 2018/10/11 |
Reviewed by: ささき
I used the shuttle from Hilton Hawaiian Village to Daniel K. Inouye Airport. The tour bus departure point has changed to the first floor of the Grand Islander. It has become a bit farther from the Rainbow Tower and Ali'i Tower, but now you can wait for the shuttle indoors in a seating area.
Due to work, there are times when I have to return home alone before my family, and I had previously taken a taxi to the airport by myself, which made me feel somewhat uneasy. With the shuttle, I feel reassured since there are other people riding along, and it's definitely cheaper than a taxi.
They arrived on time to pick me up.
ヒルトンハワイアンビレッジからダニエル・K・イノウエ空港まで利用しました。ヒルトンはグランドアイランダーの1Fにツアーバス発着所が変わっています。レインボータワーやアリィタワーからは遠くなりましたが、椅子がある室内でシャトルを待てるようになりました。
仕事の都合で家族よりも先にひとりで帰国することがあるのですが、前にひとりでタクシーに乗って空港まで行ったことがありましたがなんとなく不安でした。シャトルですと他の皆さんも乗っているので安心できますし、タクシーよりも断然安いです。
時間通りに迎えにきていただけました。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Solo Travelers |
| Posted on: | 2018/10/14 |
| Activity Date: | 2018/01/02 |
Reviewed by: めろんぱん☆
This time, I used the service as a wheelchair user, and the driver's response was polite and good. In fact, previously, at another agency, I had informed them that I would be using a wheelchair, but the car that came to pick me up was not suitable for wheelchairs, and I was worried about whether I would make it on time. However, this time it was fine. I would like to use this service again when I go to Hawaii.
今回、車椅子利用者と利用しましたが、運転手の方の対応も丁寧で良かったです。実は以前、別の代理店で車椅子利用と伝えていたにもかかわらず、迎えに来た車が車椅子が乗れないタイプが迎えに来て、間に合うかヒヤヒヤしましたが今回は大丈夫でした。またハワイに行ったときは利用したいと思います。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Couples |
| Posted on: | 2018/10/13 |
| Activity Date: | 2018/10/09 |
Reviewed by: ミンガラー
This time I arrived on a domestic flight. The staff was already waiting at the baggage claim. My name was on the board, so it was easy to get their attention. After that, it was just a drive to the hotel (^_^*) I shared the ride with other guests, but it was quite smooth, so I recommend this mode of transportation for small groups.
今回は国内線で到着。Bagage Claimですでに係員の方が待機してくださいました。
ボードに自分の名前がありますので、声をかければOKでした。
あとはホテルの前までドライブです(^_^*) 他のお客さんと同席ですが、かなりスムーズなので、少人数のグループならオススメの移動手段です。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Couples |
| Posted on: | 2018/10/12 |
| Activity Date: | 2018/10/08 |
Reviewed by: pon
After arriving at the airport, it took an astonishing two hours to complete immigration. Despite that, they arranged the transportation smoothly and delivered me safely to the hotel. Mr. Roberts' counter was also very easy to understand, which was helpful. Regarding the return trip, I vaguely thought that the pickup time might not be on schedule, so I wasn't particularly frustrated. In reality, I waited for about 15 minutes (laughs). Thank you very much.
空港到着後、入国審査が完了するのになんと2時間も掛かりました・・・
にもかかわらず、滞りなく配車手配してくださり、無事にホテルに届けてくださいました。ロバーツさんのカウンターも、とても分かりやすかったので助かりました。帰路については、ピックアップ時間通りではないだろうな、と漠然と思っていたので特にイライラすることはありませんでした。実際15分ほど待ちましたが(笑) ありがとうございました。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Solo Travelers |
| Posted on: | 2018/10/11 |
| Activity Date: | 2018/10/07 |
Reviewed by: 花ちゃん
I didn't pack the suitcase evenly and loaded it only on one side, so it ended up tipping over on the curves, which felt quite rough! I'm not sure if I want to take it down with the airline.
スーツケースを均等に積まず、片方だけに積むのでカーブでやはり倒れ乱暴な気になりました!下ろす航空会社事にしたいのか不明!
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Families |
| Posted on: | 2018/10/11 |
| Activity Date: | 2018/10/08 |
Reviewed by: KK.
The bus announcements are in Japanese.
The driver speaks only English, but there are no issues.
All six passengers were traveling alone.
Therefore, we stopped at six different hotels.
バスまでは、日本語で案内
ドライバーは英語のみですが、問題無し
乗車6人全員、ひとり旅でした。
なので、6箇所のホテルに寄りました。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Solo Travelers |
| Posted on: | 2018/10/11 |
| Activity Date: | 2018/10/04 |
Reviewed by: のっこ
I was able to board very smoothly. There were people from other countries on board as well, but it was particularly smooth and comfortable all the way to my hotel. I would like to use it again.
とてもスムーズに乗車できました。
他の国の方々も乗っていますが、特に心配なくスムーズで、目的のホテルまで快適でした。
また、利用したいです。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Friends |
| Posted on: | 2018/10/08 |
| Activity Date: | 2018/03/20 |
Reviewed by: ノースリーブ
I arrived right on time. This time, the driver was very strong and easily carried my suitcase, which was nearly 20 kg. However, the road was bumpy, and the car shook quite a bit. It was a bit disappointing since the trip there was very comfortable in a large tour bus. Thank you for your service. I will use your service again!
時間ぴったりに来ました。今回の運転手さんはとても力持ちで、20kg近いスーツケースを軽々と運んで下さいました。ただ、道路ガタガタでとても車が揺れました。行きは大きい観光バスタイプでとても快適だっただけに少しだけ残念でした。お世話になりました。また利用させて頂きます!
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Families with Young Children |
| Posted on: | 2018/10/07 |
| Activity Date: | 2018/10/04 |
Reviewed by: 横浜のハワイ大好きおじさん
After arriving at the airport and completing the immigration procedures, I found the counter right outside the airport, which was easy to locate, and there was hardly any waiting time before being taken to the hotel.
For my return trip, I was picked up from the hotel without having to move anywhere, and I was dropped off right in front of the airline I had booked, which made me very satisfied.
I definitely want to use this service again when I go to Hawaii.
空港に到着して入国手続きを終え、空港を出たところにカウンターがあり分かりやすく、待ち時間もほとんどなくホテルまで送ってもらいました。
帰国に際しては、ホテルから移動することなくホテルまで迎えに来てもらい、空港は予約した航空会社前で降ろしてもらい、非常に満足しています。
ハワイに行く際、必ず利用したいと思います。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Couples |
| Posted on: | 2018/10/06 |
| Activity Date: | 2018/10/02 |
Reviewed by: yocky
I was delayed a bit at departure, and it took some time to reach my destination in Waikiki due to one-way streets and traffic, but overall, the service was satisfactory.
出発で少し待たされたのと、ワイキキ内はONEWAYや渋滞でなかなか目的地にたどり着くのに時間はかかりましたが、総じて問題ないサービスでした
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Solo Travelers |
| Posted on: | 2018/10/05 |
| Activity Date: | 2018/09/28 |
Reviewed by: yocky
It was a small hotel in Waikiki, but they came to pick me up properly.
The company name was written large on the car, so it was easy to identify when they arrived.
The cleanliness and atmosphere of the car were also quite pleasant, with no uncomfortable points.
ワイキキの中では小さなホテルでの宿泊でしたが、
ちゃんと前まで迎えに来ていただけました
車には会社名が大きく書いてあるのですぐに迎えに来ていただけたのが判ります
車の清潔感や雰囲気も特に不快な点はありませんでした
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Solo Travelers |
| Posted on: | 2018/10/05 |
| Activity Date: | 2018/10/02 |
Reviewed by: 横浜のハワイ大好きおじさん
I have had experiences with group tours where I had to wait or was dropped off in distant locations. This time, I used a self-arranged trip, and there was almost no waiting time. The transfer from the hotel entrance to the airport was very convenient, and I definitely want to use this service again.
団体ツアーだと待たされたり、離れた場所に卸されたりの経験がありました。今回は個人手配の旅行で利用しましたが、待ち時間がほとんどなく、ホテルの玄関先から空港までの送迎で非常に楽でした、是非また利用したいと思います。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Couples |
| Posted on: | 2018/10/04 |
| Activity Date: | 2018/09/28 |
Reviewed by: ハワイだいすき
I hadn't made a reservation for the airport transfer to the hotel in advance, but after arriving at the airport, I asked the person at the Roberts Hawaii counter, and I was able to pay with my credit card on the spot and use the service. I also planned to use Roberts Hawaii for my return, so I made a reservation through VELTRA about two days before my departure. The payment included a tip, so it was very convenient without having to think about it. I recommend it.
空港からホテルへの送迎の事前予約をしていなかったのですが、空港に到着してから、ロバーツハワイのカウンターにいる方にお願いしたら、その場でクレジットカードでお支払いをして利用できました。
帰りもロバーツハワイでお願いしようと思い、帰国の2日前くらいにVELTRAで予約しました。
支払料金にチップも含まれていたので、何も考えずらくちんでした。
おすすめです。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Friends |
| Posted on: | 2018/10/02 |
| Activity Date: | 2018/09/29 |
Reviewed by: mago
The staff was already at the pickup location to confirm everything, which made me feel very secure using the service. If I have the chance to go to Hawaii again, I will definitely use it. Thank you very much.
ピックアップの場所にあらかじめスタッフの方がいてくれて確認してくれます。なのでとても安心して利用できました。またハワイに行く事があったら利用しようと思います。ありがとうございました。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Friends |
| Posted on: | 2018/10/01 |
| Activity Date: | 2018/09/24 |
Reviewed by: mago
The staff was already at the pickup location to confirm everything, which made me feel very secure using the service. If I have the chance to go to Hawaii again, I will definitely use it. Thank you very much.
ピックアップの場所にあらかじめスタッフの方がいてくれて確認してくれます。なのでとても安心して利用できました。またハワイに行く事があったら利用しようと思います。ありがとうございました。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Friends |
| Posted on: | 2018/10/01 |
| Activity Date: | 2018/09/27 |
Reviewed by: tatsupee
The flight from Kapalua to Honolulu was canceled, and I was rebooked on a different flight from Kahului. I called the local contact to inform them, and they assisted me. After arriving in Honolulu, they were waiting for me with a name board at the baggage claim area. It takes a bit of time since we board at the inter-island terminal and go through the international terminal, but it's understandable since it's a shared ride.
カパルアからホノルルへの便がキャンセルになり、カフルイ発の別便に振替になりました。
現地連絡先に電話してその旨を伝えて、対応いただきました。
ホノルル到着後、手荷物のターンテーブルのところでネームボードを持って探してくれていました。
離島ターミナルで乗って、国際線ターミナルを経由するので少し時間はかかりますが、乗り合いなので仕方ないことです。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Friends |
| Posted on: | 2018/10/01 |
| Activity Date: | 2018/09/16 |
Reviewed by: ROREI
I use this service every time. While I might get used to the tipping culture if I come to Hawaii multiple times, to be honest, I don't want to focus too much on that. So, including tips is helpful. There are times when it can be a bit slow due to multiple transfers, but I think it's just part of the experience and can't be helped.
毎回利用しています。
ハワイに何度も来ればチップ文化になれるものかもしれませんが、出来る限りあまりそちらにばかり気を使いたくないのも本音。
なのでチップ込みは助かります。
経由が多くてもたつく時もありますが、ある程度計算のうちですし仕方ないと思っています。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Couples |
| Posted on: | 2018/10/01 |
| Activity Date: | 2018/09/23 |
Reviewed by: 田中さん
After getting off at the airport, there was a staff member in an easy-to-find location. We loaded our luggage and set off. The driving was quite reckless. We started at a red light and got flipped off from the oncoming lane, and the driver reacted similarly. Even though it was a large vehicle, we made a forced U-turn in the middle of the road. It was a bit nerve-wracking, but since the shuttle is inexpensive, I might use it again.
空港を降りてからは分かりやすい場所に係りの方がいました。荷物を乗せていざ出発。なんせ運転が荒い荒い。赤信号発進で対向車線から中指を立てられ、ドライバーも同様。大きな車なのに、道の真ん中で無理やりUターン。少しヒヤヒヤはしましたが、シャトルの中では安価なので、また利用するかもしれません。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Couples |
| Posted on: | 2018/09/30 |
| Activity Date: | 2018/09/11 |
Reviewed by: いっちゃん
I wanted to change the pickup location, and when I called the day before (with a Japanese staff member), they smoothly made the change for me, which was very helpful. I arrived at the meeting point earlier than scheduled (15 minutes early), and I felt sorry for the people already on the bus.
ピックアップの場所を変更したく、前日に電話(日本人スタッフ)をしたらスムーズに変更してくださり助かりました。
予定の時間より、早めに(15分)集合場所に行ったのでが、バスが来ていて
乗車している方に申し訳ない気持ちになりました。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Couples |
| Posted on: | 2018/09/30 |
| Activity Date: | 2018/09/26 |
Reviewed by: いっちゃん
After picking up our luggage at the airport, we were relieved to meet with Roberts right there. We got into the car and set off to the hotel with several other groups. When we arrived at the first hotel and got out, the driver (who spoke only English) said, "Look at the luggage tag, NO," and we got back in the car to leave again. We spread out the map and looked at the scenery around us, feeling increasingly anxious. When we finally arrived at the last hotel, we were sure it was wrong, and as we tried to communicate with a few words, the driver said, "OK," and took us back to the original hotel. This incident happened because we had made a reservation mistake, but we were grateful for the kind "OK" that helped us out.
空港で荷物を受け取り、その場でロバーツの方と合流できひと安心。
車に乗り込み何組の方とホテルへ出発。初めに着いたホテルで下車すると
ドライバーの方(英語のみ)「荷物のタグを見て NO」また、乗車して
出発。私たちは、地図を広げ周りの景色を見ながら不安がつのるばかりでした。最後に着いたホテルで、やっぱり違うと確信し、単語を並べ会話をすると、「OK」と言って、初めのホテルまで連れて行ってくれました。
私たちが、間違えて予約をしていた為の出来事でしたが、優しい「OK」の一言で助かりました。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Couples |
| Posted on: | 2018/09/30 |
| Activity Date: | 2018/09/27 |
Reviewed by: つーちゃん2509
This time, I traveled alone, so I used this shuttle. When I was looking around at the group exit, someone called out to me, and I was able to find it right away. Also, the waiting time until getting on the shuttle was about five minutes, and I was able to get to the hotel very smoothly.
今回は、一人で旅行したので、このシャトルを利用しました。
団体出口できょろきょろしていると声をかけて頂き、すぐにわかりました。又、シャトルに乗るまでの待機時間も5分ほどで大変スムーズにホテルまで行くことができました。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Solo Travelers |
| Posted on: | 2018/09/30 |
| Activity Date: | 2018/09/17 |
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