Reviewed by: さなさなぽぽん
There was no one who could speak Japanese, but they were kind enough to check with the airline from over there and properly take care of our luggage. Also, the fact that there is no charge for infants is appealing.
日本語を話せる方はいませんでしたが、あちらから航空会社を確認してくれたり、きちんと荷物を預かってくれたりと親切でした。
また幼児料金がいらないのも魅力的です。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Families with Young Children |
| Posted on: | 2019/11/17 |
| Activity Date: | 2019/10/23 |
Reviewed by: yuko
I was able to get to the hotel smoothly without waiting after arrival. The return was also very smooth with timely pickup. I would like to use this service again.
到着後待つことなくスムーズにホテルまで行けた。帰りも時間どうりの迎えでとてもスムーズでよかった。また利用したい。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Families |
| Posted on: | 2019/11/16 |
| Activity Date: | 2019/10/25 |
Reviewed by: riro
I usually applied for the shuttle bus after arriving, which took a lot of time. This time, I made a reservation in advance, and when I picked up my suitcase and exited, a staff member was waiting for me. It was easy to get on, and I was able to use my time effectively.
いつもは到着してからシャトルバスを申し込んでたので、時間がかかってました。今回は事前予約で、スーツケースを取って出口を出たらスタッフの人が待っていてくれました。すんなり乗れて、時間が有効に使えました
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Solo Travelers |
| Posted on: | 2019/11/16 |
| Activity Date: | 2019/10/27 |
Reviewed by: Tammy
The driver was very cheerful! I called the contact number since I was a little late, but they responded in Japanese, so there was no need to worry.
とても陽気なドライバーさんでした!
ちよっと時間過ぎてたので問い合わせ先に電話しましたが、日本語で対応してくれて心配なしです。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Families |
| Posted on: | 2019/11/16 |
| Activity Date: | 2019/11/12 |
Reviewed by: Sato
They are very kind to respond in Japanese, and I think it's very convenient that they provide transportation to the hotel. I recommend the shuttle service when in Hawaii.
日本語で対応してくれ親切です、ホテルまで送迎してもらえるので大変便利だと思います。ハワイの時はシャトルをおすすめします。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Families |
| Posted on: | 2019/11/15 |
| Activity Date: | 2019/11/12 |
Reviewed by: TOMY
The driver was kind, and I felt安心して (at ease) being taken to the airport. Since it was the first pickup, it took a little time as we went around to various hotels, but that's understandable! (laughs)
優しい運転手さんで安心して空港まで送って頂きました。最初のピックアップだったので、いろんなホテルを回り少し時間がかかりましたが、それは仕方ないですネ(笑)
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Couples |
| Posted on: | 2019/11/14 |
| Activity Date: | 2019/11/14 |
Reviewed by: AKY
Compared to the staff on the Big Island, they feel a bit cold, but it's affordable and safe, so I choose this company. The price between the airport and Honolulu is a great deal.
ハワイ島のスタッフに比べると冷たい感じがしますが、安いですし安全なのでここの会社にお願いしています。空港とホノルル間でこの価格はお得です。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Couples |
| Posted on: | 2019/11/14 |
| Activity Date: | 2019/11/13 |
Reviewed by: AKY
The driver did not speak Japanese, but he was very pleasant. The staff who greeted us seemed to be used to Japanese tourists, although it felt a bit like an assembly line.
運転手の方は日本語が話せませんでしたが、とても愉快な方でした。
お迎えのスタッフは、流れ作業とゆう感じですが日本人の観光客に慣れている感じはします。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Couples |
| Posted on: | 2019/11/14 |
| Activity Date: | 2019/11/11 |
Reviewed by: 元気ぱぱ
As soon as I arrived at the airport, they were waiting for me and quickly handled my bags. The driving was safe, and I had no unpleasant experiences at all. The car was clean and comfortable.
空港に着くやいなや、すぐに待っててくれてバッグもてきぱきと運んでくれた。安全運転で嫌な思いは全くなかったです。車もきれいにしてあり快適でした。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Friends |
| Posted on: | 2019/11/12 |
| Activity Date: | 2019/11/02 |
Reviewed by: パリっ子
First, the driver arrived about 30 minutes late, which was nerve-wracking. Moreover, I was asked for a tip that was supposed to be included in the fare. I was also criticized for the amount I paid. It was the worst experience.
まず、集合時間より30分ほど遅れてドライバーが来てハラハラ。
しかも料金に含まれているチップ代を要求されました。払った金額にもこれだけかとケチつけられました。
最悪でした。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Friends |
| Posted on: | 2019/11/11 |
| Activity Date: | 2019/10/15 |
Reviewed by: MVT
I used this service to travel from Oahu to Maui for work. It's convenient and helpful because it's affordable, reliable, and they pick you up directly from your hotel. If you're traveling with four people, there might be better options, but for one or two people, this seems to be the best choice. On the way back, I used The Bus, but it runs infrequently, so compared to that, the shuttle is more convenient.
オアフからマウイへ仕事に向かうために利用しました。低料金で正確であり直接自分のホテルに迎えに来てもらえるので便利で助かります。四人だったりした場合は他の方法の方がお得なこともあるようですが一人二人はこちらが良さそうでせす。帰りはザ・バスを利用しましたが本数が少なく比べるとシャトルが便利です。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Solo Travelers |
| Posted on: | 2019/11/11 |
| Activity Date: | 2019/11/07 |
Reviewed by: Tory
I have used this service several times, and I especially recommend this plan for solo travelers. This time, the flow was: pick-up at the hotel → stopping by other hotels to pick up other guests → heading to the airport. The only downside is that you arrive at the airport quite early, considering the traffic.
今まで何度か利用していますが、1人の場合はとくにこちらのプランはオススメです。今回も、ホテルでの迎え→他のお客さんの迎えのためのに他のホテルに立ち寄り→空港という流れでした。渋滞等を考慮して、空港にかなり早く着いてしまう点だけが難点です。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Solo Travelers |
| Posted on: | 2019/11/11 |
| Activity Date: | 2019/10/14 |
Reviewed by: さえりゅ~
The voucher mentions that there may be a delay of 5 to 10 minutes. It also states to call if the bus does not arrive after 15 minutes. This time, there was no sign of the bus for about 20 minutes, so I returned to the hotel to make the call. We had disabled phone usage on our local SIM and were using Line via Wi-Fi, so I asked the hotel staff to make the call for me. Just as the call connected, my husband informed me that the bus had arrived, and I rushed back. However, according to my husband, when he mentioned that I had gone back to the hotel to call, the staff seemed displeased, responding with something like, "It's not that late, is it?" Since it was Saturday, I think the roads were congested, but while we had some time to spare for our flight, the American couple waiting with us seemed to be quite anxious and frustrated.
バウチャーには5から10分遅れる可能性があることの記載はあります。15分以上来ない場合には電話をするようにとも記載があります。
今回、20分程度来る様子がなく、電話をするために一旦ホテルに戻りました。私たちはローカルOFFで電話は利用出来ないようにしていて、Wifi経由でLineを使用していたので、電話連絡はホテルの窓口の人にお願いをしました。ちょうど、電話が通じた時にバスが来たと主人から連絡があり、すぐに戻りましたが、主人曰く、私がホテルに電話に戻ったと話したら「そんなに遅れてないでしょ」という感じで不機嫌な様子だったそうです。
土曜日だったので、道が混んでいたこともあると思いますが、私たちは飛行時の時間に余裕はありましたけど、一緒に待っていた米国人夫妻は余裕がそれほどなかったようで、イライラされていました。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Families |
| Posted on: | 2019/11/11 |
| Activity Date: | 2019/11/09 |
Reviewed by: あーや
This is my nth time using it, but personally, I recommend it as it's no different from opting for the more expensive tour. There are a wide range of time slots available, and I will use it again.
何度目かの利用になりますが、個人的にはツアーの高いオプションで頼むのと変わりないのでオススメです。時間帯も幅広いしまた利用させていただきます。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Friends |
| Posted on: | 2019/11/10 |
| Activity Date: | 2019/10/16 |
Reviewed by: Hana
I utilized the service on October 19. On that day, there was a parade held every year, and the bus arrived at our hotel more than 30 minutes late from the scheduled time. The driver did his best to manage the situation and delivered us to each departure gate, allowing us to board our flight safely, but it was quite hectic. Since the parade is something that is known in advance, how about allowing more time than usual for the pickup?
10月19日を利用しました。
当日は、毎年パレードが催されており、バスは集合時間より30分以上遅れて私たちのホテルに到着しました。
運転手さんが一生懸命対処され、それぞれの出発口まで送り届けてくれて、飛行機には無事乗ることが出来ましたが、かなり慌ただしかったです。
パレードは事前に分かっている事なので、通常のお迎えより時間に余裕を持たせてはいかがでしょうか?
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Couples |
| Posted on: | 2019/11/10 |
| Activity Date: | 2019/10/19 |
Reviewed by: sawa
I have used this service before. I forgot how I used it, but this time I was traveling alone and was able to ask for directions in Japanese to get to the pickup point. I requested to be taken to my hotel, but you can also get dropped off at Ala Moana Center before entering Waikiki. I think it's a good option for killing time if you arrive early in the morning.
以前も利用しました。どう利用したかは忘れてしまってましたが今回は1人旅行でしたが乗り場まで日本語で聞きながらいけました。
ホテルまで送ってもらうために依頼しましたがワイキキに入る前にアラモアナセンターでおりたりできます。早朝についてしまったときなど時間つぶしにはよいと思います。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Solo Travelers |
| Posted on: | 2019/11/09 |
| Activity Date: | 2019/10/16 |
Reviewed by: BooBoo
I didn't use a rental car, so the shuttle bus was very helpful. Last time I didn't make a reservation, but this time I did. I got a bit lost at the exit, but I managed to arrive at the reception and was taken to my accommodation. Thank you very much.
私はレンタカーを利用しないので、送迎シャトルバスは助かります。前回は予約をしなかったので、今回は予約をしてきました。出口で迷いましたが何とか受付に到着し、宿泊先に送ってもらいました。ありがとうございました。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Friends |
| Posted on: | 2019/11/09 |
| Activity Date: | 2019/01/21 |
Reviewed by: たこきち
It was my first time flying with Hawaiian Airlines, and the check-in counter was hard to find. There was a situation where all the Japanese passengers got off at the Hawaiian Airlines section for flights to the mainland United States due to the driver's explanation in only English. Fortunately, I noticed it by looking at the display board, but I never expected that the Hawaiian Airlines counters would be separated.
初めてのハワイアン航空で、カウンターが分かりにくいところでした。
英語のみ話す運転手さんの説明で、日本人たちはアメリカ本国行きのハワイアン航空ところで全員下りてしまうというトラブルがありました。
わたしが掲示板を見て気づいたからよかったものの、まさかハワイアン航空のカウンターが分かれているなんて思いもしませんでした。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Families |
| Posted on: | 2019/11/09 |
| Activity Date: | 2019/11/06 |
Reviewed by: スマイル
I was picked up from the airport and taken to the condominium. I'm glad I arrived smoothly.
空港からコンドミニアムまで送迎して頂きました。
スムーズに到着して良かったです。
^_^ ^_^ ^_^
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Families with Young Children |
| Posted on: | 2019/11/09 |
| Activity Date: | 2019/11/06 |
Reviewed by: みかさちゃん
I have been using it every time recently. The prices are affordable and the reservation process is easy, which is helpful. This time, the front of the car had a luggage rack, and I could clearly see the driver pushing the luggage with their foot, which was a bit concerning.
最近毎回利用してます。料金も安く予約も簡単なので助かります。今回車内前方が荷物棚になっていて、ドライバーさんが足で荷物を押すのが丸見えでちょっと気になりました。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Couples |
| Posted on: | 2019/11/08 |
| Activity Date: | 2019/04/11 |
Reviewed by: ONO
I mistakenly went to the wrong meeting point for my return, but they quickly checked for a car that could be arranged and took care of it. I am grateful. I look forward to next time as well.
帰りの集合場所を間違えてしまったのですが、回せる車があるかすぐ確認して手配してくださいました。感謝しています。また次もよろしくおねがいいたします。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Couples |
| Posted on: | 2019/11/07 |
| Activity Date: | 2019/11/03 |
Reviewed by: TDS
I stayed at a condominium this time, and I was very grateful for the shuttle service right to the front door. Other companies often only go to nearby hotels.
I had some concerns because I had read reviews mentioning that they didn't arrive on time, but they were only about 5 minutes late, and I was able to arrive at the airport early, which made me very satisfied!
They mentioned that I should definitely print out the reservation screen, but I never had to show the paper once. (laughs)
今回コンドミニアムに泊まったのですが、目の前までの送迎がとてもありがたかったです。
他の会社は近くのホテルまでが多かったので。
また口コミで時間通りにこないなどとみたことあったので不安だったのですが、5分遅れくらいで、空港にも早めにつかことができて、大変満足です!
予約画面を必ずプリントアウトしてくださいとのことだったのですが、紙を見せることは一度もありませんでした。笑
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Families with Young Children |
| Posted on: | 2019/11/07 |
| Activity Date: | 2019/11/04 |
Reviewed by: あやや
I'm a repeat customer. As always, the pickup arrived on time. They don't speak Japanese, but my broken English was fine. The driver was very pleasant, and I definitely want to use this service again.
リピーターです。毎回そうですがピックアップ時間どおりに迎えが来ました。
日本語は通じませんが私の片言の英語でも大丈夫でした。
ドライバーさんはとても感じが良く、ぜひまた利用したいです。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Solo Travelers |
| Posted on: | 2019/11/04 |
| Activity Date: | 2019/10/22 |
Reviewed by: 4saku
Every time I travel to Hawaii, I use Roberts Hawaii for airport transfers. I tried the new "Ala Moana Lounge Stop" plan for the first time. Since the last shuttle bus to the lounge departs from Honolulu Airport at 12:00 PM, you need to arrive by a flight that lands by 11:00 AM to use it. After arriving at Honolulu Airport, I checked in at the Roberts counter around 11:40 AM. I boarded with passengers heading to various hotels in Waikiki at 12:00 PM, and we made the first stop at the Ala Moana Lounge. I dropped off my luggage and then boarded again in the afternoon to head to the hotel. I felt that this was a good way to utilize my time before checking into the hotel, given the price. I will use it again.
ハワイ旅行の際は毎回ロバーツハワイの空港送迎を利用。
新しく登場した「アラモアナラウンジ立ち寄り」プランを初めて利用。
このラウンジ行きのシャトルバスのホノルル空港発が最終午後12時の為、
午前11時着迄の飛行機利用でないと使えません。
ホノルル空港到着後、11:40頃ロバーツカウンターにチェックイン。
午後12時ワイキキ各ホテル行きの乗客と同乗し、一番最初にアラモアナラウンジ停車。荷物を預け午後再び乗車しホテルへ。
ホテルチェックイン前の時間の使い方として、この料金なら「有りだな」と感じました。また利用します。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ<ラウンジ立ち寄り付き> |
| Attended as: | Families |
| Posted on: | 2019/11/04 |
| Activity Date: | 2019/09/30 |
Reviewed by: higma
It was a bit unclear where to go after passing through the arrival gate, but it's fine if you head to the area with plenty of tour desks.
After that, I ended up waiting outside in a far-off place for no particular reason, and we went to a completely different location than where we were waiting. I don't understand why we were taken there just to wait.
I couldn't communicate in Japanese at all, and it took some time to confirm the destination, but the driver made a great effort to communicate, so it's just my lack of language skills that was the issue. However, it would ease anxiety if they announced a few times that we would be stopping at Ala Moana Center.
The lounge at Ala Moana Center had staff who spoke Japanese, and they also stored our luggage, which was very convenient.
The bus from Ala Moana Center to the hotel cannot be scheduled freely due to it being a shared service, but I think it was about a 30-minute wait? Since buses depart at regular intervals, I didn't feel inconvenienced.
If you're arriving from Japan, there will be some time before check-in due to scheduling, but you can immediately go shopping at Ala Moana, so I highly recommend it for those who don't have sightseeing plans, as it makes good use of your time.
到着ゲートを抜けてどこに行ったらいいのかいまいちでしたが、ツアーデスクがたくさんあるところに行けばOK
その後、あまり意味なく遠い場所の外で待ちぼうけにあい、待っていたところとは全然違う場所に行きました。待つためだけにあそこに連れて行った理由はわかりません。
日本語は全く通じず、送り先の確認に時間を要しましたが、担当の運転手さんは一生懸命コミュニケーションを取ってくれようとしたので、これはこちらの語学力のなさが悪いだけですね。ただ、アラモアナセンターで途中下車
することは何度かアナウンスしてくれると不安が解消されます。
アラモアナセンターのラウンジは日本語が通じて、荷物も預かってくれますし、とっても便利でした。
アラモアナセンターから滞在先のホテルまで送ってくれるバスの時間は乗合のため自由には決められませんが、30分程度だったかな?ある程度の間隔で発車しているため、不便は感じません。
日本から到着する場合、時間の関係でチェックインまで時間が空きますが、すぐにアラモアナでお買い物ができるので、観光予定がない方には時間の有効活用ができるためとってもお勧めです。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ<ラウンジ立ち寄り付き> |
| Attended as: | Couples |
| Posted on: | 2019/11/03 |
| Activity Date: | 2019/10/26 |
Reviewed by: M_T
When I mentioned that I had a reservation, I was guided smoothly without any issues. I think it depends on the timing, but if there are people without reservations, I had to wait until their procedures were completed. However, even with that, the movement was smooth. During the time when the shuttle service for flights departing from Japan is unavailable, this was the smoothest experience I've had so far. I look forward to next time.
予約をしてあると伝えると 問題無くスムーズに案内してもらえました。
タイミング次第だと思いますが
予約なしの人が立て込むと その人達の手続きが終わるまで待ちますが まぁそれを含めてもスムーズに移動できました。
日本出発便の送迎会社が使えない時間帯では
今までで一番スムーズだったな。
次回もお願いします。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Solo Travelers |
| Posted on: | 2019/11/03 |
| Activity Date: | 2019/10/26 |
Reviewed by: higma
The pickup at the hotel was about five minutes late, but this was completely expected and not a problem. Since it's a shared ride, we stopped at each hotel on the way to the airport, but they ask for your airline when you board, so they will take you right to the gate. Although they don't speak Japanese, basic communication is sufficient. The bus is a large tour bus, and the driver helps with loading the suitcases. I would like to use this service again.
滞在先ホテル前ピックアップ予定時刻より5分くらい遅れましたが、これは全く想定のうちで、問題なし。
乗り合いなので、各ホテルに立ち寄りながら空港に向かいますが、乗り込む際に搭乗航空会社を聞かれるので、ゲート前まで送ってもらえます。
日本語は通じませんが、片言で十分コミュニケーションは取れます。
バスは大型観光バスで、スーツケースも運転手さんが載せてくれます。
また利用したいと思います。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Couples |
| Posted on: | 2019/11/03 |
| Activity Date: | 2019/10/29 |
Reviewed by: ももぞう
After passing through immigration and entering the arrival lobby, a gentleman was waiting for me with a sign. I waited a little for the car to arrive, but after that, we smoothly arrived at the hotel. It's cheaper than taking a taxi for one or two people.
入国審査を通過して到着ロビーに出ると、お兄さんがプレート持って待っていてくれました。
車の到着を少し待ちましたが、その後は順調にホテルに到着。
1~2人ならタクシーより安いですね。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Solo Travelers |
| Posted on: | 2019/11/03 |
| Activity Date: | 2019/01/10 |
Reviewed by: Goochanmam
When you provide your flight information at the time of booking, the pickup time will be specified by the service provider. It was about 4 hours before the flight. Since it was the first pickup, the car arrived earlier than the specified time. After that, we stopped at three hotels, and at the airport, they made stops for each airline. The fare from Honolulu to the airport was $17 (including tip), which is less than half the cost of using a taxi, making it convenient and economical for solo travelers.
予約時にフライト情報を連絡すると、ピックアップ時刻が先方から指定されます。フライトの約4時間前でした。
一番最初のピックアップだったため、指定時刻より早めに車が来ました。そのあと3つのホテルに立ち寄り、空港ではエアライン毎に停車してくれました。
ホノルル→空港は$17(チップ込み)と、TAXI利用の半額以下なので、一人の時は、便利でお得です。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Solo Travelers |
| Posted on: | 2019/10/27 |
| Activity Date: | 2019/10/08 |
Reviewed by: ささの
They arrived on time and parked in the closest spot to the check-in counter. I'm grateful that there was no need for a tip.
時間通りにきてくれましたし、チェックインカウンターに一番近い場所に止まってくれました。チップもなく有難いです。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Families |
| Posted on: | 2019/10/25 |
| Activity Date: | 2019/10/18 |
Tips and suggestions
Reply from activity provider
An unexpected error has occurred. Please go back to the previous page and try again, or wait a few minutes and try once again.