Reviewed by: Jerome
Great service well mannered staff excellent time efficiency very accommodating extremely helpful
| Rating: | |
|---|---|
| Packages: | [Departure] Hotel to Airport |
| Attended as: | Families with Young Children |
| Posted on: | 2019/03/22 |
| Activity Date: | 2019/03/19 |
Reviewed by: Ed K
Dumped us off at the corner road to the hotel with 5 bags to haul ourselves saying vehicle wouldn't fit to go to lobby. They have smaller vehicles because I saw one arrive the hotel another day. They should know which vehicles accommodate which hotels and plan accordingly. Won't use this service again. Price too high for the inferior service provided.
| Rating: | |
|---|---|
| Packages: | [One Way] Private X Service (Cadillac XTS or Similar) [up to 2 passengers] |
| Attended as: | Friends |
| Posted on: | 2019/02/27 |
| Activity Date: | 2019/02/18 |
Reviewed by: Ed K
Picks us up at corner of road, not at hotel lobby. Had 5 bags to maneuver ourselves.
| Rating: | |
|---|---|
| Packages: | [Departure] Hotel to Airport |
| Attended as: | Families |
| Posted on: | 2019/02/27 |
| Activity Date: | 2019/02/25 |
Reviewed by: Sally
The only thing good about the ride is they showed up on time, we didn't have that many extra stops and we got to the airport at the time I wanted to be there.
| Rating: | |
|---|---|
| Packages: | [Departure] Hotel to Airport |
| Attended as: | Couples |
| Posted on: | 2019/02/20 |
| Activity Date: | 2019/02/17 |
Reviewed by: Sally
Seats were old and uncomfortable shuttle needs padding added to the seats, shuttle temperature was to hot by the time we were dropped off, driver was informative for those that had not been here
| Rating: | |
|---|---|
| Packages: | [One Way] Private X Service (Cadillac XTS or Similar) [up to 2 passengers] |
| Attended as: | Couples |
| Posted on: | 2019/02/10 |
| Activity Date: | 2019/02/07 |
Reviewed by: Stan
The return to the airport was fine, as was the delivery to the hotel.
The service is very good. Will use again.
| Rating: | |
|---|---|
| Packages: | [Departure] Hotel to Airport |
| Attended as: | Couples |
| Posted on: | 2019/02/07 |
| Activity Date: | 2019/02/04 |
Reviewed by: Stan
The gentleman met us near the carousel, he had a cart to take our luggage to the bus.
We are happy with the service and will do this again
| Rating: | |
|---|---|
| Packages: | [One Way] Private X Service (Cadillac XTS or Similar) [up to 2 passengers] |
| Attended as: | Couples |
| Posted on: | 2019/01/18 |
| Activity Date: | 2019/01/15 |
Reviewed by: Maria
Very nice group of people, driver was excellent , we will definitely recommend and use in the future visits to the island
| Rating: | |
|---|---|
| Packages: | [One Way] Private X Service (Cadillac XTS or Similar) [up to 2 passengers] |
| Attended as: | Couples |
| Posted on: | 2019/01/09 |
| Activity Date: | 2019/01/03 |
Reviewed by: Ann Tune
We were there as advised but waited a long time for others who were on their phones and then waited a long time for a shuttle bus to take us to Waikiki,
| Rating: | |
|---|---|
| Packages: | [Departure] Hotel to Airport |
| Attended as: | Couples |
| Posted on: | 2018/11/05 |
| Activity Date: | 2018/11/02 |
Reviewed by: Anne Holland
We arrived an hour early, but we could get our transport right away. roberts checks arrival time based on flight number. driver is accomodating, very nice and a safe driver.
| Rating: | |
|---|---|
| Packages: | [One Way] Private X Service (Cadillac XTS or Similar) [up to 2 passengers] |
| Attended as: | Friends |
| Posted on: | 2018/11/03 |
| Activity Date: | 2018/10/30 |
Reviewed by: Love 2 travel
no agent to advise where to go. Had a 45 min wait. Paid for guaranteed express, was transported on a large bus with large groups.
Driver was friendly and helpful.
| Rating: | |
|---|---|
| Packages: | [One Way] Private X Service (Cadillac XTS or Similar) [up to 2 passengers] |
| Attended as: | Couples |
| Posted on: | 2018/11/03 |
| Activity Date: | 2018/10/31 |
Reviewed by: Betsy
Thanks for making our arrival in Honolulu and getting to the hotel so easy. We liked it so much we booked our return to the airport after our cruise. We had to specify a time for our trip when we made the reservation, so we picked a time late enough to be sure we would be off the ship in time for the trip. We were ready to go an hour early and thought we would have to wait around until the scheduled time. To our delight we were able to take an earlier shuttle and have more time at the Bishop museum. Thanks for your flexibility!
| Rating: | |
|---|---|
| Packages: | [One Way] Private X Service (Cadillac XTS or Similar) [up to 2 passengers] |
| Attended as: | Couples |
| Posted on: | 2018/09/24 |
| Activity Date: | 2018/09/14 |
Reviewed by: Vicki
We have used Roberts Hawaii before and have always been picked up at the time specified with no problems
| Rating: | |
|---|---|
| Packages: | [Departure] Hotel to Airport |
| Attended as: | Couples |
| Posted on: | 2018/08/08 |
| Activity Date: | 2018/08/05 |
Reviewed by: M&W Australia.
We were picked up at our hotel right on time. Our driver was a very pleasant lady who kept us all informed on who else was to be picked up and where we were going. It made the trip back to the airport very pleasant.
Many thanks.
| Rating: | |
|---|---|
| Packages: | [Departure] Hotel to Airport |
| Attended as: | Couples |
| Posted on: | 2018/05/03 |
| Activity Date: | 2018/04/30 |
Reviewed by: nick
was met at the airport upon landing and getting baggage. led to bus and dropped off at my hotel check-in area.
| Rating: | |
|---|---|
| Packages: | [One Way] Private X Service (Cadillac XTS or Similar) [up to 2 passengers] |
| Attended as: | Couples |
| Posted on: | 2018/03/25 |
| Activity Date: | 2018/03/01 |
Reviewed by: Paul
The driver was on time, courteous and helpful. Great service.
| Rating: | |
|---|---|
| Packages: | [Departure] Hotel to Airport |
| Attended as: | Couples |
| Posted on: | 2018/03/19 |
| Activity Date: | 2018/02/26 |
Reviewed by: SATISFIED CUSTOMERS
Upon arrival at Honolulu airport, we made our way down to collect our luggage and immediately were met by the Robert's representative. After collecting our luggage,we we were then escorted to the van where Mike was waiting for us. A few minutes later, once the other clients had arrived, we left for the various hotels/condos. Along the way, Mike gave us plenty of information and helpful hints. We arrived at our condo within a very reasonable time frame. The whole process was stress- free and impressive.
| Rating: | |
|---|---|
| Packages: | [One Way] Private X Service (Cadillac XTS or Similar) [up to 2 passengers] |
| Attended as: | Friends |
| Posted on: | 2018/03/10 |
| Activity Date: | 2018/02/16 |
Reviewed by: Paul
The greeting at the baggage carousel was friendly. The 25 minute wait for the shuttle to pick us up was unacceptable. Next time in HNL we'll not book and take out chances with whatever or whoever is available.
| Rating: | |
|---|---|
| Packages: | [One Way] Private X Service (Cadillac XTS or Similar) [up to 2 passengers] |
| Attended as: | Couples |
| Posted on: | 2018/02/28 |
| Activity Date: | 2018/02/23 |
Reviewed by: Charles
On time, personable, and affordable. Would definitely recommend to Hawaiian Islands visitors.
| Rating: | |
|---|---|
| Packages: | [Departure] Hotel to Airport |
| Attended as: | Couples |
| Posted on: | 2018/02/03 |
| Activity Date: | 2017/03/16 |
Reviewed by: Cruisers
We were greeted at baggage claim and escorted to the bus. The bus then went to two other areas to pick up other passengers. It was approximately an hour after getting our baggage that we finally left the airport. The driver was very pleasant and friendly. The bus was clean and comfortable.
| Rating: | |
|---|---|
| Packages: | [One Way] Private X Service (Cadillac XTS or Similar) [up to 2 passengers] |
| Attended as: | Couples |
| Posted on: | 2018/02/01 |
| Activity Date: | 2018/01/25 |
Reviewed by: NTW
Great service. Was a quick trip to hotel and bus driver was efficient.
| Rating: | |
|---|---|
| Packages: | [One Way] Private X Service (Cadillac XTS or Similar) [up to 2 passengers] |
| Attended as: | Couples |
| Posted on: | 2018/01/26 |
| Activity Date: | 2018/01/22 |
Reviewed by: John
Pleasant drivers, on time, and they have your name and look you up you.
| Rating: | |
|---|---|
| Packages: | [One Way] Private X Service (Cadillac XTS or Similar) [up to 2 passengers] |
| Attended as: | Couples |
| Posted on: | 2017/12/12 |
| Activity Date: | 2017/11/15 |
Reviewed by: Heather
the driver was on time, entertaining. it was just a bit of a turnoff the way he pushed for gratuities
| Rating: | |
|---|---|
| Packages: | [Departure] Hotel to Airport |
| Attended as: | Couples |
| Posted on: | 2017/10/30 |
| Activity Date: | 2017/10/05 |
Reviewed by: MaryA
The bus driver was very courteous and very helpful. He was polite and made sure that we had everything we brought with us. He dropped us at the right terminal spot and reminded us of the agricultural restrictions and where to go to have our luggage checked.
| Rating: | |
|---|---|
| Packages: | [Departure] Hotel to Airport |
| Attended as: | Couples |
| Posted on: | 2017/09/25 |
| Activity Date: | 2017/09/22 |
Reviewed by: John
Was so pleased that we used this service to go back to the airport at the end of our trip.
| Rating: | |
|---|---|
| Packages: | [One Way] Private X Service (Cadillac XTS or Similar) [up to 2 passengers] |
| Attended as: | Couples |
| Posted on: | 2017/09/16 |
| Activity Date: | 2017/08/25 |
Reviewed by: Cheryl Hammond
Great service, were there to greet us and take our bags, on the shuttle within five minutes and quick drop off to hotel.
| Rating: | |
|---|---|
| Packages: | [One Way] Private X Service (Cadillac XTS or Similar) [up to 2 passengers] |
| Attended as: | Couples |
| Posted on: | 2017/06/18 |
| Activity Date: | 2017/05/25 |
Reviewed by: Allan
45 minute wait for transport pretty pathetic.No organisation at airport end.
| Rating: | |
|---|---|
| Packages: | [One Way] Private X Service (Cadillac XTS or Similar) [up to 2 passengers] |
| Attended as: | Couples |
| Posted on: | 2017/04/23 |
| Activity Date: | 2017/03/27 |
Reviewed by: The Alexanders
Awesome service. The driver was waiting for us at the airport baggage claim area. Helped us with our luggage, and got us to our hotel in Waikiki in less than 30 minutes.
We will definitely use Roberts again on our next visit to Hawaii.
| Rating: | |
|---|---|
| Packages: | [One Way] Private X Service (Cadillac XTS or Similar) [up to 2 passengers] |
| Attended as: | Couples |
| Posted on: | 2017/04/18 |
| Activity Date: | 2017/04/12 |
Reviewed by: Shakeidra
Shuttle service was prompt and friendly. Only thing is wish there was an option to purchase floral lei. This was my first visit and I was really looking forward to getting one but instead recya shell one.
| Rating: | |
|---|---|
| Packages: | [One Way] Private X Service (Cadillac XTS or Similar) [up to 2 passengers] |
| Attended as: | Couples |
| Posted on: | 2017/03/29 |
| Activity Date: | 2017/03/26 |
Reviewed by: Alari
I booked one night before our leaving and I get confirmed next morning, it was such a realife. We was alone at the bus, what was funny.
| Rating: | |
|---|---|
| Packages: | [Departure] Hotel to Airport |
| Attended as: | Couples |
| Posted on: | 2017/03/07 |
| Activity Date: | 2017/03/03 |
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Warm Aloha,
Thank you very much for taking the time to post about your experience.
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Mahalo Nui Loa,
VELTRA Customer Support