Reviewed by: ミッチー
It was stated that I could contact them in Japanese with a phone number, but no matter how many times I called, I couldn't get through. When I finally did get through, a staff member who couldn't speak Japanese answered, and I felt anxious because I couldn't communicate in English.
日本語で連絡ができると電話番号が記載されていましたが、何度かけても電話が繋がらずやっと繋がったと思いましたが日本語が話せないスタッフが出て英語が通じず不安な思いをしました。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Solo Travelers |
| Posted on: | 2021/05/21 |
| Activity Date: | 2021/05/19 |
Reviewed by: パリパリ
I received a call from the Japanese staff the evening before. Charlie Taxi was arranged and arrived to pick me up about 7 minutes before the scheduled time. I felt very secure using their service. I think it would be smoother to register a mobile number that can communicate or, if using the hotel phone, to provide the room number when making a reservation.
前日の夕方に日本語スタッフさんからTELがあります。
チャーリータクシーが手配され、約束の時間の7分前に迎えに来てくれました。
とても安心して利用できました。
予約の際には通じる携帯か、ホテルのTELの場合は部屋番号を登録しておくとスムーズだと思います。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Solo Travelers |
| Posted on: | 2021/04/17 |
| Activity Date: | 2021/04/13 |
Reviewed by: パリパリ
After exiting with the orange tape for pre-clearance, I was welcomed with a board that had my name on it, and after confirmation, the staff guided me to the pickup area. In reality, a Charlie Taxi was arranged, and I was the only passenger! I arrived at the hotel in about 20 minutes. I believe the attentive service is due to the impact of COVID-19, but I can only express my gratitude for the pleasant service during such difficult circumstances.
プレクリアランスのオレンジテープを巻いて出口を出たら、
名前の書かれたボードで迎えてくださり、確認後はスタッフが乗り場まで案内してくれました。
実際はチャーリータクシーが手配されて、乗客は私一人!
20分ほどでホテルに到着しました。
至れり尽くせりのサービスは、コロナのせいだと思いますが、
大変な状況の中で気持ちの良いサービスで感謝しかありません。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Solo Travelers |
| Posted on: | 2021/04/01 |
| Activity Date: | 2021/03/30 |
Reviewed by: haru
Thank you for coming to pick me up without any worries!
I appreciate the smooth arrangements with no waiting time.
The staff are always kind and attentive, which makes me feel secure when making reservations.
I look forward to requesting your services again in the spring.
Thank you very much!
心配無くお迎えに来て下さいました!
待ち時間も無く、スムーズな配慮に感謝します
スタッフの方々も、親切で丁寧な対応にいつも
安心して予約できます
又春にお願い致します
有り難うございました!
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Solo Travelers |
| Posted on: | 2020/12/21 |
| Activity Date: | 2020/12/19 |
Reviewed by: こころ
I felt safe even during COVID-19. I was very worried about the transportation between the airport and the hotel in Hawaii, where there were no Japanese tourists at all, but I was able to relax because they were very kind and accommodating. I definitely want to use this service again, and I look forward to it in the future.
コロナでも安心できました。日本人観光客が全くいない状態のハワイで空港とホテルの移動がとても心配が多かったのですが、とても親切に対応してくださいましたので安心して過ごすことができました。またぜひ利用したいと思いますこれからもよろしくお願いします。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Families |
| Posted on: | 2020/11/17 |
| Activity Date: | 2020/11/12 |
Reviewed by: こころ
Everyone was very kind and helpful. I was a bit worried about the airport and hotel transfers due to COVID-19, but I was able to complete the transfers without any issues. Since there were no Japanese customers due to the impact of COVID-19, it was a private transfer, which made it very comfortable!
とても親切で助かりました。コロナ関係で空港とホテルの送迎どうなるかちょっと心配でしたが、無事送迎を完了することができました。日本人のお客さんがコロナの影響でいなかったので貸し切りだったのでとても快適でした!
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Families |
| Posted on: | 2020/11/17 |
| Activity Date: | 2020/11/15 |
Reviewed by: haana
I used the hotel to the airport on my return day. There was a parade in Waikiki that day, and I had to wait for over 30 minutes, which made me anxious about whether I would make it in time.
帰国日ホテルから空港まで利用しました。
当日はワイキキでパレードがあったこともありますが30分以上待ち、間に合うかハラハラしました。
| Rating: | |
|---|---|
| Attended as: | Couples |
| Posted on: | 2020/09/01 |
Reviewed by: bankan
After arriving in Honolulu, we had some time before the afternoon check-in at the condominium, so we chose to stop by Ala Moana Center for some shopping reconnaissance. The lounge was very convenient as they stored our family's four suitcases. It was just before the COVID-19 outbreak, so there were fewer tourists, allowing us to relax comfortably. We had lunch at the food court in the center and coincidentally got to see a hula dance performance, which really got us into the Honolulu spirit from day one. The friendly lounge staff and the cheerful shuttle bus driver were also highlights. I highly recommend it!
ホノルル到着後、コンドミニアムの午後のチェックインタイムまで時間が空くので、ショッピングの下見も兼ねて、アラモアナ・センターへ立ち寄るコースを選択しました。ラウンジでは家族4名のスーツケースを預かって頂け、とても便利。ちょうどコロナ感染拡大前で旅行客が減少してきたころだったので、ゆったり過ごさせて頂きました。センターのフードコートで昼食を取り、偶然センター内のフラダンスステージも見学できたので、初日からホノルル気分が盛り上がりました。フレンドリーなラウンジ係員の方、シャトルバスの陽気なドライバーさんもポイントが高かったです。お薦めです!
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ<ラウンジ立ち寄り付き> |
| Attended as: | Families |
| Posted on: | 2020/06/03 |
| Activity Date: | 2020/03/11 |
Reviewed by: さんさん
After arriving at the airport, I was able to go through immigration smoothly, so I arrived at the meeting point early. Since there was some waiting time until the bus arrived, it would have been even better if that waiting time had been a little shorter. It was good for the price.
空港到着後スムーズに入国ができたため
早めに出迎え場所に到着
そこでバスが到着するまで待ち時間があったため
その待ち時間がもう少しであれば
より一層よい。価格の割にはGOODでした。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Solo Travelers |
| Posted on: | 2020/05/15 |
| Activity Date: | 2020/03/09 |
Reviewed by: ケンちゃん
Since check-in at the hotel was after 3 PM, I stopped by the lounge at Ala Moana Center, where I was able to leave my luggage and wander around for about three hours without any bags, which made me feel like I gained an extra day. The KCC Farmers Market on Saturday was suddenly canceled due to the COVID-19 situation, but aside from that, I had a fun eight days shopping and exploring. I've been here about seven times since my honeymoon 40 years ago, but this time I spent my time using TheBus and walking instead of renting a car. On the way back, I also used the shuttle service to the airport.
ホテルのチェエクインが15時以降だったので、途中のアラモアナ・センターのラウンジに立ち寄り荷物を預けて手ぶらで3時間位ブラブラ出来たので1日得したような気がしました。土曜日のKCCファーマーズマーケットは新型コロナウイルス騒ぎで突如中止でしたが、それ以外は買い物などで楽しい8日間を過ごせました。40年前の新婚旅行以来7回ほど来ていますが、今回はレンタカーを借りずにTheBusと歩きで過ごしました。帰りもシャトルサービスで空港までお世話になりました。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Couples |
| Posted on: | 2020/04/11 |
| Activity Date: | 2020/03/17 |
Reviewed by: さっちゃん
The airport was very crowded the year before last, and I was kept waiting until the last minute for my flight, which was quite nerve-wracking. Last year, I was picked up right in front of the hotel, and the road to the airport was smooth, which was great. I had requested the same service this year, but due to the impact of the coronavirus, it was canceled, and I am very sorry about that. I look forward to your assistance next year as well.
一昨年は 空港がとても混雑して 待たされ 飛行機の搭乗時間 ぎりぎりになり とても ハラハラしました 昨年は ホテルの前まで 迎えに来て下さり 空港までの道も スムーズで とても良かったです また今年も お願いしていたのですが コロナウイルスの影響で キャンセルに なり とても申し訳ありませんでした 来年もよろしくお願いします。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Couples |
| Posted on: | 2020/04/11 |
| Activity Date: | 2019/05/09 |
Reviewed by: さっちゃん
There are one-way streets, and I had to go down the same road multiple times, which was inefficient and took a long time to get to the hotel. Please improve the directions a bit more.
一方通行も ありますが 同じ道を何度も 通ったりで 要領が悪く ホテルまで 凄く 時間が かかりました
もう少し 順次よくお願いします
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Couples |
| Posted on: | 2020/04/11 |
| Activity Date: | 2019/05/16 |
Reviewed by: T.M
It's just a shuttle service, so there's no conversation, just shared transportation. There's nothing particularly special about it, but I think it's cheaper than taking a taxi.
送迎だけなので何も会話もなく乗合で移動だけです。特に特徴はないけどタクシー代よりは安く行けると思います。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Couples |
| Posted on: | 2020/04/06 |
| Activity Date: | 2019/09/22 |
Reviewed by: さんさん
Airport transfer from the hotel
I dislike waiting, so when I called, I was told they would arrive in 5 minutes, and they arrived exactly in 5 minutes.
It was quite good.
ホテルから空港送り
待ち時間が嫌なため、電話をいれたら、後5分で到着する!と言われたらきっちり5分で到着しました。
なかなか良いです。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Solo Travelers |
| Posted on: | 2020/03/31 |
| Activity Date: | 2020/03/12 |
Reviewed by: ハワイ初デビュー
Since I arranged everything personally from the hotel without using a tour company, it felt like being left to my own devices the moment I got off the plane. If you want to get to the hotel and Ala Moana Shopping Center smoothly, I recommend using a service without pushing yourself too hard. Once you're familiar with Hawaii, I think it's good to take the bus or a taxi by yourself. Also, please compare your arrival time at the airport with the operating hours of Ala Moana Shopping Center and consider that. I recommend using a service after arriving in Hawaii.
ツアー会社を利用せず、個人でホテルから手配したので飛行機降りた瞬間放置プレイとなります。
スムーズにホテルやアラモアナショッピングセンターに行きたいなら、無理せず利用をおすすめします。ハワイに慣れたら、ご自分でバスやタクシーに乗るのが良いと思います。
また空港到着時間とアラモアナショッピングセンターの営業時間を比較し検討して見て下さい。
ハワイ到着後の利用をおすすめします。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ<ラウンジ立ち寄り付き> |
| Attended as: | Couples |
| Posted on: | 2020/03/29 |
| Activity Date: | 2020/02/26 |
Reviewed by: さかぽん
I had some anxiety since it was my first time using the service, but the smiles of the welcoming staff completely eased my worries. There was almost no waiting time at the airport. Since the hotel check-in was at 3 PM, I used the lounge at Ala Moana Center. The staff at the lounge were very pleasant, and I didn't feel any language barrier at all. I definitely want to use this service again next time. I highly recommend it.
初めての利用で多少不安も有りましたが出迎えてくれた方々の笑顔で不安もすべて吹き飛びました。空港での待ち時間も殆どなし。ホテルのチェックインが15時と言うことも有ってアラモアナセンターのラウンジを利用させて頂きました。ラウンジ担当の方も大変感じよく言葉の不自由も全く感じさせられませんでした。次回も是非利用したいですね。オススメです。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ<ラウンジ立ち寄り付き> |
| Attended as: | Couples |
| Posted on: | 2020/03/22 |
| Activity Date: | 2020/02/29 |
Reviewed by: たまはなりん
When we arrived at the hotel we were staying at, there were a couple of groups already on board. After that, we stopped by two places before heading to the airport. It didn't take much time and everything went smoothly. The place we got off was the check-in counter for flights to the mainland United States, so I unknowingly stood in line for a while. I thought it was strange that only foreigners were in line, and when I asked, I was told that the flights to Japan were on a different floor further ahead. I almost ended up waiting in line for a long time. I wish someone had told me that when I got off the bus.
我々の宿泊してるホテルに来たとき、2,3組の方が乗ってました。あと、2件寄って空港へ。特に時間がかかることがなく、スムーズでした。降りたところがアメリカ本土行きのチェックインカウンタだったので、知らずに、しばらく並びました。途中で外国人ばかりが並んでいて、おかしいと思い聞いてみたら、日本行きはもっと先のフロアだと言われました。危うく、ずっと並んでしまうところでした。バスを降りたときに、一言教えてくれたら良かったのにな、と思いました。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Friends |
| Posted on: | 2020/03/18 |
| Activity Date: | 2020/03/14 |
Reviewed by: たまはなりん
I got off at Ala Moana Center from the airport. At the Roberts Hawaii lounge, I checked my luggage and reserved a shuttle bus from Ala Moana Center to Sheraton Waikiki, departing at 3 PM, and then I went shopping and had lunch. I was worried about what to do if I couldn't make it in time for the 3 PM bus, so it was great to be able to discuss it in Japanese. It seemed that I could contact them about the 4 PM bus and change my reservation if there was availability. In the end, I think it was better to check my luggage here and enjoy shopping and lunch rather than wasting time on travel.
空港からアラモアナ・センターで降りました。ロバーツハワイのラウンジで、荷物を預け、15時発のアラモアナ・センターからシェラトン・ワイキキまでシャトルバスを予約して、ショッピングとランチをしました。買い物に熱中して15時に間に合わなければどうする?とか、日本語で相談できて良かったです。16時のバスでも連絡して空きがあれば変更できるようでした。結果、移動の時間ばかりで時間をロスするより、ここで荷物を預けて、買い物&ランチができて良かったと思います。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ<ラウンジ立ち寄り付き> |
| Attended as: | Friends |
| Posted on: | 2020/03/18 |
| Activity Date: | 2020/03/11 |
Reviewed by: はなちゃん
After shopping at Ala Moana Center, I requested to change the scheduled pickup time, and they responded smoothly. They also took care of all my luggage, allowing me to make good use of my time, and I am very satisfied!
アラモアナセンターにて買い物後、予定していたピックアップ時間を変更お願いしたところスムーズに対応頂けました。
荷物も全て預かって貰えて時間の有効活用も出来満足出来てます!
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ<ラウンジ立ち寄り付き> |
| Attended as: | Families |
| Posted on: | 2020/03/17 |
| Activity Date: | 2020/03/14 |
Reviewed by: さくら
I usually spend time at the hotel by checking in my suitcase until it's time to check in, but I decided to book this service because I could stop by Ala Moana and then get a ride to the hotel afterward.
The transfer from the airport to Ala Moana was smooth, and at the lounge, I was able to change and freshen up my makeup. It was really helpful to finish my first round of shopping and then get a ride to the hotel.
Even if I bought bulky items like sneakers at Ala Moana, I could just put them in my suitcase and have them sent to the hotel, so I was able to shop without worry.
I think I will use this service again next time.
いつもチェックインまでの時間にホテルでスーツケースを預けて時間を潰すかんじだったのですが
アラモアナに立ち寄れて、その後もホテルまで送迎してもらえるとのことだったのでこちらを申し込みました。
空港から、アラモアナまでもスムーズで、
ラウンジでは着替えたり化粧直ししたりでき、
まず1回目の買い物を済ませてホテルまで送ってもらえるのは助かりました。
アラモアナではスニーカーなどかさばる物を買ってしまっても、
スーツケースに入れてホテルまで送迎で行けるので気にせず買い物もできました。
次も利用すると思います。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ<ラウンジ立ち寄り付き> |
| Attended as: | Families |
| Posted on: | 2020/03/13 |
| Activity Date: | 2020/03/08 |
Reviewed by: Ssss
The flight was at 11:10, but the hotel pickup was at 6:35. I wondered if they really needed to come so early.
Other than that, everything was perfectly fine.
11:10発のフライトだったのですが、6:35にホテルお迎えだった。
そんな早く迎えに来ないといけないのかな。と思った。
それ以外は全然大丈夫でした。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Couples |
| Posted on: | 2020/03/13 |
| Activity Date: | 2020/03/10 |
Reviewed by: ももこ
Since returning from Kona to Honolulu, I have used the service. The meeting point for domestic inter-island flights was said to be at the entrance of the baggage claim area, but even after waiting there, I couldn't find any staff. Since there are multiple baggage claim areas, it would be helpful if they indicated which number it is.
After finally finding the boarding area and informing the staff of my reservation, I was told to wait together with others who were also waiting. When it was time to board, they didn't call out the names of specific hotels; I had to ask myself, and then they told me to get on this bus! If you see a bus that seems like it might be the right one, it’s better to ask yourself.
コナからホノルルに戻ってきてからの利用です。
国内線離島線の集合場所は、手荷物受取場の入り口とあったので、そこで待てどもスタッフの方は見当たらない、、、。
手荷物受取場は何箇所もあるので、何番の受取場なのか書いてくれると親切だと思います。
やっと乗り場を見つけてスタッフに予約の旨を伝えると、他の方が待っている所で一緒に待つようにと言われました。
実際に乗る時は、特にどのホテルだとか名前を呼ばれず、自分から聞きに行ったらこのバスに乗って!と言われました。
それらしきバスがあったら、自分で聞きに行った方がよさそうです。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Families |
| Posted on: | 2020/03/12 |
| Activity Date: | 2020/03/04 |
Reviewed by: まんまる
After arriving on a domestic flight from the Big Island of Hawaii, we were guided to a bus and had to wait quite a while (to wait for other flight passengers). The bus was crowded as we headed to each hotel. The atmosphere was nice, and the driver provided guidance in English, so I have no complaints about the service. However, considering that the total time from the airport to the hotel was nearly 2 hours, I think it would be better to use a flat-rate taxi for $40 if the price difference is slight. If there are three or more people, taking a taxi is more economical.
ハワイ島から国内線で到着後、バスに案内されかなり待たされました。(他のフライト客を待つため)バスはぎゅうぎゅうになり、各ホテルへ向かいました。車内は英語でドライバーさんの案内で雰囲気も良くサービスに不満はありませんが、空港着からホテルまでトータル2時間近くの時間を考えると若干の値段差なら一律40ドルのタクシーを利用した方がいいと思います。3人以上ならタクシーの方が得です。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Couples |
| Posted on: | 2020/03/09 |
| Activity Date: | 2020/03/02 |
Reviewed by: ぺいぺい
I used the service from Honolulu. Although there was a slight delay, they handled it without getting angry. The vehicle was clean, the driving was smooth, and it was comfortable. I would like to use it again.
ホノルルから利用しました時間より少し送れましたが怒ることなく対応してくれました車両も綺麗で運転も荒くなく快適でした また利用したいと思います
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Families |
| Posted on: | 2020/03/08 |
| Activity Date: | 2020/02/11 |
Reviewed by: hiro
I was smoothly taken to the airport and dropped off near the check-in counter, which was very convenient. I would like to use this service again next time!
スムーズに空港まで送ってもらえ、チェックインカウンターの近くでおろしてもらえたので、とても便利でした☆
また次回もお願いします◡̈✮
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Friends |
| Posted on: | 2020/03/08 |
| Activity Date: | 2020/02/15 |
Reviewed by: hiro
I was able to stop by Ala Moana from the airport, so I could use my time very effectively. I also stopped by a nearby supermarket and got some souvenirs at a great price!
空港からアラモアナに立ち寄れたので、とても有効的に時間を使うことができました☆
近くのスーパーにも寄れて、お土産もお得にゲットできました♡
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ<ラウンジ立ち寄り付き> |
| Attended as: | Friends |
| Posted on: | 2020/03/08 |
| Activity Date: | 2020/02/12 |
Reviewed by: ハワイ好き
There was no waiting time, and I was able to drop off my luggage at the lounge and wander around. It was very kind and truly great. I definitely want to use it again next time.
待ち時間も無く、ラウンジ寄って荷物預けてブラブラ出来たり、とても親切で本当に良かったです。
次回もぜひ利用したいと思います。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Couples |
| Posted on: | 2020/03/07 |
| Activity Date: | 2020/02/14 |
Reviewed by: Hiro
I was thinking about how to kill time after arriving at Honolulu Airport in the morning until checking into my hotel, but I took advantage of the lounge stop plan at Ala Moana Center. I didn't spend much time in the lounge, but it was convenient to do some shopping at Ala Moana Center and have lunch before heading to the hotel. I was also able to reserve the bus to the hotel in advance, so as long as I gathered on time, I could use my time effectively. They can hold large luggage for you, making shopping and exploring the area easy.
朝にホノルル空港に着いてからホテルにチェックインするまでの 時間つぶしをどうするか考えていましたが、アラモアナ・センターのラウンジ立ち寄りプランがあったので利用しました。
ラウンジにはほとんどいませんでしたが、アラモアナ・センターでちょっとした買い物をして、昼食を取ってからホテルに向かうことが出来て便利でした。
ラウンジからホテルに向かうバスも前もって時間予約が出来たので、時間通りに集合すれば良く時間を有効に使えました。
大きな荷物を預かってもらえるので、買い物・付近の散策でも楽です。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ<ラウンジ立ち寄り付き> |
| Attended as: | Solo Travelers |
| Posted on: | 2020/03/07 |
| Activity Date: | 2020/02/20 |
Reviewed by: クロヨンしんちゃん
Since there was no return transfer included, I requested one, and they picked me up on time. I was able to successfully conclude my 5-day trip to Hawaii at an unbelievable price of 59,800 yen (according to the travel agency staff). I will use this service again.
帰りの送迎はついていなかったのでお願いしたが、時間通りにピックアップしてくれて
59800円と信じられない価格(旅行会社職員曰く)のハワイ5日間の旅も無事締めくくることができました。又利用させて頂きます。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Couples |
| Posted on: | 2020/03/07 |
| Activity Date: | 2019/11/06 |
Reviewed by: ひよこ
There was a staff member holding a nameplate near the baggage claim area. I was able to get to the hotel safely. Although it was a shared ride, the driver skillfully handled the suitcases. You can use this service with peace of mind.
バッケ-ジクレ-ム辺りでネ-ムプレ-トを持ったスタッフが居ました。
無事にホテルまでお願いできました。
乗り合いでしたが、ス-ツケ-スはドライバ-さんが上手におろしてくれます。安心して利用できますよ。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Couples |
| Posted on: | 2020/03/06 |
| Activity Date: | 2020/02/02 |
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