Reviewed by: sweety
A long-awaited trip to Hawaii to spend precious time with my daughter. I suggested a different way to spend our time compared to when she comes with her friends, and I made a last-minute reservation on the day of our arrival.
We waited for about 30 minutes at the pickup location... I was surprised, but I was able to wait because I confirmed by phone and there were other couples there as well.
We arrived at the port and took a boat out to sea. It was nice to have a leisurely time with a double rainbow and a sunset⛵️, but although it mentioned that soft drinks were included, there was no guidance on that... The service was lacking, so considering the price, it was a bit disappointing. Since I visit Hawaii every year and know other tours, my comments may be a bit critical.
娘と大切な時間を過ごす久しぶりのハワイ旅行。娘が友人と来る時とは違う過ごし方を提案し到着日に急遽申し込み。
ピックアップ場所にて待つこと30分〜〜。。。電話で確認したり、他のご夫妻もいたから待てましたがびっくりでした。
港に着き船で海へ。ダブルレインボーとサンセット⛵️とゆっくりとのんびりした時間でよかったですが、ソフトドリンク付きとありましたが案内はなく。。。サービスは薄かったので値段の割には。。。です。ハワイは毎年行っていて他のツアーを知っているだけに辛口コメントです。
| Rating: | |
|---|---|
| Packages: | サンセットセーリング(2022年5月27日まで) |
| Attended as: | Families |
| Posted on: | 2019/06/28 |
| Activity Date: | 2019/06/17 |
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Reply from activity provider
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Dear Sweety,
Thank you for participating in the Sunset Sailing.
We apologize for the delay in transportation and for the lack of service on board.
We sincerely appreciate your valuable feedback and will work hard to improve.
We look forward to seeing you again someday.
Pink Sails Waikiki
sweety様
この度はサンセットセーリングにご参加頂きありがとうございました。
送迎が遅れた事、また、船上でのサービスが行き届かなかったことをお詫び申し上げます。
このような貴重なご意見を真摯に受け止め、スタッフ一同改善に努めて参ります。
また、いつかお会いできる事を楽しみにしています。
Pink Sails Waikiki