Reviewed by: Susie
Purchasing on line was a breeze. Check in was quick and easy. The all-female crew was professional, knowledgeable, and FUN. Cruising along the Waikiki shore was exhilarating and relaxing at the same time, and we had no problem seeing whales. We even got to see the illusive tail flip! Cannot recommend this enough. It was the highlight of our vacation. (We were first-time Waikiki visitors)
| Rating: | |
|---|---|
| Packages: | 2-Hour Waikiki Whale Watching Sail |
| Attended as: | Families |
| Posted on: | 2024/01/20 |
| Activity Date: | 2023/12/31 |
Reviewed by: ジュディ
There was only one point of interest, which felt a bit lonely, but the staff were all friendly. Although it's not directly related to the tour, the meeting place is a homeless hub, so the atmosphere isn't very good, and it's something to be cautious about.
ポイントは一ヶ所のみで少し寂しい感じでしたが、スタッフの方々は皆さんフレンドリーでした。ツアーとは直接関係ないですが、集合場所はホームレス拠点なので、あまり雰囲気は良くないし、要注意です。
| Rating: | |
|---|---|
| Packages: | 通常プラン |
| Attended as: | Families |
| Posted on: | 2024/01/20 |
| Activity Date: | 2023/12/25 |
Reviewed by: Max
An airplane was flying overhead, and I was able to take some wonderful photos!
A few groups went offshore, and since there is a sequence of activities, it's better for those who get seasick to take motion sickness medication in advance.
上空を飛行機が飛んでいて
素敵な写真が撮れました!
何組かで沖合に行き、アクティビティの順番があるので
船酔いする人は酔い止めは飲んでおいた方がいい。
| Rating: | |
|---|---|
| Packages: | 1番人気!高さ150メートル |
| Attended as: | Families |
| Posted on: | 2024/01/20 |
| Activity Date: | 2023/12/31 |
Reviewed by: ミルミル
I used it from the airport to my accommodation. The staff's response was good, and even though it was a last-minute reservation, it was very helpful.
空港から宿泊地まで利用しました。
スタッフの対応も良かったし、直前の予約でしたがとても助かりました。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Couples |
| Posted on: | 2024/01/20 |
| Activity Date: | 2023/12/29 |
Reviewed by: リーフ
It was a solo trip. This was my first time using it, but it was easy to understand and I didn't get lost at all. It was very comfortable. I would like to use it again.
ひとり旅でした。今回、初めて利用しましたが、分かりやすくて迷うこともありませんでした。非常に快適でした。また利用したいと思います。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Solo Travelers |
| Posted on: | 2024/01/20 |
| Activity Date: | 2023/12/29 |
Reviewed by: tomot
It was smooth and on time!
We passed through various hotels and arrived at the airport on time.
The driver was friendly and nice.
時間通りにスムーズでした!
いろんなホテルも経由して、時間通りに空港まで、いけました。
運転主さんも気さくで良かった。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Solo Travelers |
| Posted on: | 2024/01/20 |
| Activity Date: | 2023/12/28 |
Reviewed by: 父ちゃん
It was great that they took many photos from various angles (for a fee). It was a very enjoyable cruise with the cheerful crew.
色んな角度からたくさん写真を撮ってくれる(有料)のでとてもよかったです。明るい乗組員さんたちととても楽しいクルーズでした。
| Rating: | |
|---|---|
| Packages: | 高さ120メートル |
| Attended as: | Families |
| Posted on: | 2024/01/20 |
| Activity Date: | 2023/12/31 |
Reviewed by: Family
Beautiful sunset
A nice ride on the water
Guys were so awesome and accommodating made sure it was a great experience for everyone
| Rating: | |
|---|---|
| Packages: | Standard Package - Until Sep 15th |
| Attended as: | Families |
| Posted on: | 2024/01/19 |
| Activity Date: | 2024/01/17 |
Reviewed by: あさやん1206
The shared shuttle bus had a luggage rack inside. At the airport, the driver loaded the bags for us, but at the hotel, we had to unload them ourselves. With H◯S, customers are not required to unload their bags, so I was very disappointed this time.
混乗の乗り合いバスで、荷物置き場が中の棚になってるタイプの車。
空港ではドライバーが積んでくれたが、ホテルでは自分で降ろさせられた。
H◯Sならお客様には降ろさせないので、今回はとてもガッカリした。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Solo Travelers |
| Posted on: | 2024/01/17 |
| Activity Date: | 2024/01/15 |
Reviewed by: Tommy
I will write about something very disappointing that cannot be overlooked.
This concerns the airport transfer from the hotel.
For future reference, I would like to clarify whether "VeLTRA" is at fault or if the local operator "Roberts Hawaii" is to blame.
The situation made me suspect a lapse in arrangements. I would like to continue using VeLTRA, so I am sharing the following experience.
1. Change of pickup location
- The operating company should have known about this at the time of booking or at least two weeks in advance.
- If there was a possibility of changing the pickup location, it would have been disappointing to not be able to book with a company that guarantees the original pickup location.
- I can't help but wonder if this is a company that only accepts bookings and informs customers later.
2. Incorrect meeting time when notified of the change in pickup location
- I received a message from VeLTRA the night before, but it would have been critical if I had not been able to get in touch.
3. The pickup vehicle was one hour late
- I had to stand on the sidewalk for an hour waiting.
- They said it was due to traffic, but I had just returned a rental car and checked the usual road conditions at the time of pickup, which were normal, yet the vehicle was still an hour late.
- There was a possibility of missing my flight. Fortunately, I happened to talk to another driver from the operating company, who contacted them via radio. For reasons unknown, I was able to get into that driver's vehicle, but it was terrifying to think about what would have happened if I hadn't been able to.
4. No communication regarding the delay of the pickup vehicle
- After waiting for ten minutes without the vehicle arriving, I called the local contact, and they said it would arrive in five minutes. However, even after five minutes, the vehicle still did not arrive.
- After another ten minutes, I called again, and they said they would check and call me back. However, there was no communication even after an hour.
がっかりでは済まされない非常に残念な事を書きます。
本件は、ホテルから空港の送迎に関しての事です。
今後のために 「VeLTRA」 が悪いのか
現地催行会社の「ロバーツハワイ」が悪いのか
ハッキリさせて欲しいと考えます。
手配漏れを疑いたくなるような状態でした。
これまで通り、今後もVeLTRAを利用したいため以下の体験談を書きます。
1.迎え場所の変更
・催行会社は、予約した時点、または2週間前には
分っていたはず。
・迎え場所が変更になる可能性があるなら
迎え場所が変更にならない催行会社を事前に探して
予約できたため残念。
※予約だけ受け付けて、後で知らせればよい程度の
レベルの催行会社なのでは?と疑いたくなる。
2.迎え場所の変更時連絡があった歳、集合時刻の間違い
前日夜にVeLTRAから連絡があったが
もし連絡が取り合えなかったら致命的。
3.迎え車が遅刻 1時間
・歩道での集合のため、立ちっぱなしで1時間。
・渋滞のためと言っていたが、当方、直前にレンタカーを
返却しているため集合時刻時点では、普段通りの
道路状況を確認していたのにも関わらず1時間遅れ。
・フライトに間に合わない可能性もあった
何故なら、たまたま催行会社の別の車のドライバーと
会話できて、催行会社に無線連絡してくれて
理由は不明だが、急遽、そのドライバーの車に乗れたが
その車に乗れなかったらと思うと恐ろしい。
4.迎え車の遅刻に対して一切の連絡なし
・10分たっても迎えの車が来ないため、こちらから
現地連絡先へ電話したところ、5分で到着するとの由
結果5分経過しても迎えの車は来なかった。
・更に10分経過後、再度、こちらから電話した所
確認して折り返すとの由
結果、1時間たっても一切の連絡なし。
| Rating: | |
|---|---|
| Packages: | 【貸切】ワイキキ→空港 |
| Attended as: | Families |
| Posted on: | 2024/01/17 |
| Activity Date: | 2024/01/15 |
Reviewed by: kaazzn
If you arrive exactly on time for the meeting (10:30 AM for an 11:00 AM start), you will end up waiting for a full 30 minutes. Unfortunately, the explanation during the pre-monitoring was difficult to understand. However, we do some practice on the sandy beach, and the instructor provides support while we're on the water.
During my first attempt, I couldn't catch any waves and felt a bit down, but on the second try, the instructor taught me the tips again, and after that, I was able to enjoy it a lot. Most of the other participants were also first-timers, but everyone managed to ride the waves. Before starting, they ask if you want the photo option for $65, and I think not ordering this was a mistake (I believe they were taking photos with a drone).
集合時間(11時開始の場合10時30分)にきっちり間に合うと30分しっかり待つことになります。
残念ながら、事前のモニターでの説明はわかりにくいです。
しかし砂浜でちょっとした練習をしますし、海上ではインストラクターがサポートしてくれてます。
1回目は波に乗れずにまさに撃沈で若干凹んでしまいましたが、2回目はインストラクターが再度コツを教えてくれたので、その後はとても楽しむことができました。
他の参加者も初めての人がほとんどでしたが、みんな波に乗れるようになっていました。
開始前に写真のオプション65ドルを聞かれますがこれを注文しなかったのは失敗だったと思っています。(多分、ドローンで写真を撮ってくれていたのだと思います)
| Rating: | |
|---|---|
| Packages: | グループレッスン |
| Attended as: | Solo Travelers |
| Posted on: | 2024/01/15 |
| Activity Date: | 2024/01/07 |
Reviewed by: ジェームス
Since we were the only Japanese couple, Mr. Akira Ogawa approached us before the show started and explained, "I'll include some Japanese as we go along." Once the show began, the host entertained us with fun magic tricks and jokes in easily understandable English. During Mr. Ogawa's show, I was even called upon as the only participating Japanese person, which allowed me to feel a sense of unity with the other audience members, transcending the language barrier in what felt like a brief but enjoyable hour.
I've been to Hawaii over twenty times, but since I usually focus on outdoor activities, it was a great decision to participate in a show this time. It was truly enjoyable to see Mr. Ogawa's magic, which is said to be the best in the world, up close.
日本人は私たち夫婦のみだったためか、緒川集人さんから、ショウが始まる前に声をかけていただき「様子を見て日本語も入れますから。」などと説明していただけました。ショウが始まると、聞き取り易い英語で司会の方がジョークを入れた楽しいマジックを見せてくれ、緒川さんのショウでは、唯一参加している日本人として振られる突っ込みもあり、言葉の壁を越えて他の観客の人たちと一体感を感じながらのあっという間の1時間でした。
ハワイは、これまで20数回来ているのですが、アウトドアが専門だったので、今回はこれまでと違ったショウを楽しんでみようと参加したのが大正解でした。
世界一と言われる緒川さんのマジックを間近で見ることができて本当に楽しかったです。
| Rating: | |
|---|---|
| Packages: | スタンダード席 |
| Attended as: | Couples |
| Posted on: | 2024/01/15 |
| Activity Date: | 2024/01/11 |
Reviewed by: シゲさん
The hula show lesson was lively, with participants enjoying themselves. The buffet had an overwhelming volume, and the roast beef was delicious.
The entertainment show that followed was very realistic, and even if you're not a fan of Elvis or Michael, you'll have a great time.
フラショーのレッスンがあり、楽しく参加されてる方々が盛り上がってました。食事は、ビュッフェで食べきれないボリュームでローストビーフがおいしかったです。
移動してのエンターテイメントショーも、リアリティーがあり
エルビスやマイケルのファンでなくてもすごく楽しめますよ。
Thank you very much for attending the Rockafella VIP Waikiki Luau Buffet & Show. We are delighted to hear that you enjoyed the luau buffet, as well as the performances by Elvis, Michael, and the Hawaiian show. We sincerely look forward to welcoming you back when you visit Hawaii again.
この度はロッカフラVIPワイキキルアウブッフェ&ショーにご来場頂きまして、誠に有難うございます。ルアウブッフェのお食事、エルビスやマイケルそして、ハワイアンショーなど楽しめて頂けたご様子で、私共も大変嬉しく思っております。またハワイにお越しの際には、ご来場頂けますよう、スタッフ一同心よりお待ち申し上げます。
| Rating: | |
|---|---|
| Packages: | 選べる無料特典付き!/VIPワイキキルアウ ビュッフェ & ショー(中央前方VIP席) |
| Attended as: | Couples |
| Posted on: | 2024/01/15 |
| Activity Date: | 2024/01/09 |
Reviewed by: naosan108
My birthday dinner. I thought it would be nice to try casual dining for a change, so I made a reservation for the live music. Even though I mentioned it was my birthday, there wasn't any special service. When I told the waiter who brought my last coffee that I wished he would have at least said "Happy Birthday," the live band played "Happy Birthday" for me.
For dessert, I had a super sweet ice cream (see photo).
自分の誕生日ディナー。たまにはカジュアルダイニングもよいかと、生演奏目当てに予約。誕生日だと伝えてたのに、特にサービスもなし。最後のコーヒーを頼んだボーイに誕生日おめでとうくらいいってほしかったわと伝えると、生バンドが、happyバースデーを演奏してくれました。
デザートは甘〜いアイス(写真)でした。
アロハ、
私たちは、カニカピラグリルでの誕生日のお祝いのために、あなたが素晴らしい食事体験を楽しんでいただけたことを嬉しく思います!
将来、再びお迎えできることを楽しみにしています。
マハロ!
マネジメント。
Aloha,
We are glad that you enjoyed your dining experience to celebrate your birthday with us at Kani Ka Pila Grille!
We look forward to welcoming you back again in the future.
Mahalo!
Management.
| Rating: | |
|---|---|
| Packages: | ディナー |
| Attended as: | Couples |
| Posted on: | 2024/01/15 |
| Activity Date: | 2023/12/21 |
Reviewed by: Julie Haider
We had a great time. We saw dolphins, turtles, and a mom and baby humpback whale. The baby was breaching over and over; incredible to watch! The crew was funny and informative and helpful. It was a really enjoyable experience!
| Rating: | |
|---|---|
| Packages: | [10:30 AM] Morning Whale Watching Cruise |
| Attended as: | Friends |
| Posted on: | 2024/01/14 |
| Activity Date: | 2024/01/07 |
Reviewed by: おい
I had a great time. The food was good, and I enjoyed the show as well. Since the meal started late, I think it would be even better if it started earlier.
楽しかったです。
食事内容もよく、ショーも楽しめました。
食事のスタートが遅かったので、早いと、さらに良いと思います
Thank you very much for attending the Rockaflava VIP Waikiki Luau Buffet & Show. We are very pleased to hear that you enjoyed the luau buffet and the Hawaiian show. We sincerely look forward to welcoming you back when you visit Hawaii again.
この度はロッカフラVIPワイキキルアウブッフェ&ショーにご来場頂きまして、誠に有難うございます。ルアウブッフェのお食事、ハワイアンショーなど楽しめて頂けたご様子で、私共も大変嬉しく思っております。またハワイにお越しの際には、ご来場頂けますよう、スタッフ一同心よりお待ち申し上げます。
| Rating: | |
|---|---|
| Packages: | 選べる無料特典付き!/VIPワイキキルアウ ビュッフェ & ショー(中央前方VIP席) |
| Attended as: | Families with Young Children |
| Posted on: | 2024/01/14 |
| Activity Date: | 2023/12/31 |
Reviewed by: marin
The weather was nice, with little wind, perfect for parasailing! There was also a rainbow, which added to the great atmosphere. I was scared at first, but once I got used to it, it felt wonderful and was a lot of fun. I want to do it again!
天気も良く風も少なくパラセイリング日和でした!
虹も出ていて良い感じでした。
最初は怖かったですが慣れたら気持ちよく楽しかったです。またやりたいです!
| Rating: | |
|---|---|
| Packages: | 1番人気!高さ150メートル |
| Attended as: | Friends |
| Posted on: | 2024/01/13 |
| Activity Date: | 2023/12/23 |
Reviewed by: quon3176
I arrived in Honolulu around 10 PM, but it took me about an hour to find my meeting point because I arrived at a different gate. I wish they had informed me about the arrival gate for my flight.
ホノルル到着が22時くらいだったんですが
待ち合わせ場所と違う到着口で探すのに1時間くらいかかり苦労しました。
到着便の到着口も把握していてほしかったです。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Families |
| Posted on: | 2024/01/13 |
| Activity Date: | 2023/12/23 |
Reviewed by: moeka!
I felt seasick, the wind was strong, and I shouted for help to the sky with my friends, feeling as if I might die from the sensation of floating like an attraction. However, thanks to the captain's wonderful energy, we were able to create amazing memories. We were on the brink of unstable weather, but it cleared up, and we even got to see a rainbow. It was fantastic! Additionally, at the end, I was able to take a photo with the two captains and my friends, spending a happy time together. I was so happy to experience parasailing for the first time in Hawaii and to meet such wonderful people.
船には酔い、風が強くて友達と助けてーと空に向かって叫び、アトラクションかのような浮遊感があり死ぬかと思いましたが、キャプテンのすてきなテンションで素晴らしい思い出を作ることができました。また、天候の不安定であるかないかの瀬戸際でしたが晴れて虹も見ることができました。素晴らしかった!さらに、最後にはキャプテン二人と友達と4人で写真を撮ることができて幸せな時間を過ごすことができました。人生初のパラセーリングをハワイでできてすてきな人にも出会えてしあわせでした
| Rating: | |
|---|---|
| Packages: | 1番人気!高さ150メートル |
| Attended as: | Families |
| Posted on: | 2024/01/13 |
| Activity Date: | 2023/12/19 |
Reviewed by: KEI
It was quite impressive, and although the impersonations were somewhat cliché, I enjoyed it enough. The guests from the neighboring country were loud and disruptive. There were issues with the seating ranks.
なかなか迫力あり、ものまねもベタなものだったが充分楽しめた。隣国の客が大声で話してうるさかった。席のランクでのトラブルが起きていた。
Thank you very much for visiting the Rockafella Original Waikiki Luau Buffet & Show. We are very pleased to hear that you enjoyed your experience. We sincerely look forward to welcoming you back when you visit Hawaii again.
この度はロッカフラオリジナルワイキキルアウブッフェ&ショーにご来場頂きまして、誠に有難うございます。楽しめて頂けたご様子で、私共も大変嬉しく思っております。またハワイにお越しの際には、ご来場頂けますよう、スタッフ一同心よりお待ち申し上げます。
| Rating: | |
|---|---|
| Packages: | ビュッフェ&ショー(オリジナル席) |
| Attended as: | Couples |
| Posted on: | 2024/01/13 |
| Activity Date: | 2023/06/04 |
Reviewed by: チャッピー1006
The drivers and guides were efficient and pleasant. I was glad to arrive at the hotel smoothly. There were many suitcases placed in the luggage area of the vehicle, but there was one suitcase that was placed unsteadily on the upper shelf, which made me a bit worried it might fall during the turns, but it was fine.
ドライバーの方も案内の方々もテキパキとお仕事されていて、感じも良かったです。スムーズにホテルに辿り着く事ができて良かったです。車内の荷物置き場にスーツケースがたくさん置かれていましたが、上段に不安定に置かれたスーツケースが1点あり、カーブの場面で落ちないか、やや心配になりましたが、大丈夫でした。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Solo Travelers |
| Posted on: | 2024/01/13 |
| Activity Date: | 2024/01/11 |
Reviewed by: ken
I stayed at Hilton Village. The bus to Hilton arrives on time. I think it's a good deal since taxis pick up from the same location and are cheaper.
ヒルトンビレッジに泊まってました。
ヒルトンのバス停まで時間通りに来てくれます。
タクシーでも同じ場所でピックアップなのでお安い分得だと思います。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Couples |
| Posted on: | 2024/01/10 |
| Activity Date: | 2023/10/03 |
Reviewed by: ken
I went to the bus counter at the airport. The buses come frequently, so I was able to board one without much waiting and head to the hotel. It stops at other hotels as well, but you can get on quickly, so considering the price, I think it's a good deal.
空港についてバスのカウンターまで行きました。
バスは頻繁に来てるのでほとんど待たずにバスに乗れホテルまで。
他のホテルにも止まるけどすぐ乗れるので値段も考えるとお得だと思います。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Couples |
| Posted on: | 2024/01/10 |
| Activity Date: | 2023/09/28 |
Reviewed by: ばるたん
I used the service for the first time.
Even after getting off at the airport, there was a vibrant (in a good way, tropical ☺️) guide holding a sign to welcome me, so I was able to board the shuttle bus without getting lost.
The bus windows were large, allowing me to enjoy the scenery on the way to the hotel.
I would like to use this service again if I have the opportunity.
初めて利用させて頂きました。
空港から降りても派手な(良い意味で南国的な☺️)
案内の方が看板を持って迎えて頂けたので
迷う事なく送迎バスに乗る事が出来ました。
バスの窓も大きかったのでホテルへ向かうまで車窓の景色を楽しむことが出来ました。
また、機会があれば利用させて頂きたいと
思いました。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Couples |
| Posted on: | 2024/01/10 |
| Activity Date: | 2023/12/11 |
Reviewed by: ライム
The breeze was pleasant, and it was a very enjoyable cruise! The captain spotted a whale and chased after it several times. From a distance, we could see the spray and the tail!
At one point, the boat stopped, and those who wanted to swim went into the water. We didn't swim because we thought it might get cold after getting out of the sea.
Indeed, during this time of year, it gets chilly after sunset. I was glad I brought a long-sleeved jacket.
Also, the night view of Waikiki was very beautiful!
I would love to join again if I have the opportunity.
風が気持ち良く、とても楽しいクルーズでした!キャプテンがくじらを発見し、何度も追いかけてくれました。遠くからですが、しぶきと尾ひれが見えました!
途中で船を停めてくれて、海に入りたい人は泳いでいました。私たちは海から出た後、寒くなりそうだったので、泳ぎませんでした。
やはり、この時期は、日が沈んでからは、肌寒くなってきました。長袖の上着を持ってきていて良かったと思いました。
そして、ワイキキの夜景がとても綺麗でした!
また機会があれば参加したいです。
Thank you for participating this time. I'm glad to hear that you enjoyed it. We look forward to your next visit.
この度はご参加頂きありがとうございました。楽しんでいただけたようでよかったです。またのお越しをお待ちしています。
| Rating: | |
|---|---|
| Attended as: | Families |
| Posted on: | 2024/01/09 |
| Activity Date: | 2024/01/03 |
Reviewed by: Wilhelm
Das Waikiki Luau Dinner bestach durch sein überaus freundliches Personal und das hervorragende Essen, das traditionelle polynesische Geschmäcker gekonnt in Szene setzte. Besondere Höhepunkte des Abends waren die mitreißende Polynesische Show und die spektakulären Auftritte der Doubles von Elvis Presley und Michael Jackson. Diese Darbietungen brachten eine einzigartige Energie und Begeisterung, die das Publikum faszinierte. Die Kombination aus exzellenter Gastfreundschaft, kulinarischen Highlights und diesen hochkarätigen Performances machte unseren Besuch zu einem unvergesslichen Erlebnis. Ein absolutes Muss für alle, die einen Hauch von Hollywood in der hawaiianischen Kultur erleben möchten.
| Rating: | |
|---|---|
| Packages: | Review Rebate Special - Buy One, Get One FREE! Luau Buffet Package & Show [JUN] |
| Attended as: | Couples |
| Posted on: | 2024/01/09 |
| Activity Date: | 2023/12/28 |
Reviewed by: 匿名希望
I visited here quite a while ago, and it feels like it has been upgraded. There are various shows centered around Elvis and Michael, as well as a fire show and other performances with things hanging from the ceiling. I might come back in a few years.
かなり前に一度来たことがありまたが、グレードアップした気がします。
エルビスとマイケルのショーを中心にファイヤーショー、また天井から吊らされたりといろいろあります。また何年か後に来ようかな
Thank you very much for attending the Rockafella Rockin' Show again. We are very pleased to hear that you enjoyed the performances of Elvis, Michael, and the Hawaiian show, and that you found the experience upgraded compared to your previous visit. We sincerely look forward to welcoming you back when you come to Hawaii again.
この度はロッカフラ ロッキンショーに再度ご来場頂きまして、誠に有難うございます。エルビスやマイケルそして、ハワイアンショーなど楽しめて頂けたご様子で、以前と比べてグレードアップした事を私共も大変嬉しく思っております。またハワイにお越しの際には、ご来場頂けますよう、スタッフ一同心よりお待ち申し上げます。
| Rating: | |
|---|---|
| Packages: | 【12月末まで20%OFF!】ショーチケット |
| Attended as: | Families |
| Posted on: | 2024/01/09 |
| Activity Date: | 2024/01/04 |
Reviewed by: バアバ
I was disappointed that I couldn't see any whales, but I enjoyed the beautiful scenery without any waves. Next time, I will sign up for a Japanese tour!
クジラが見れなかったのが残念でしたでも波もなく素晴らしい景色堪能しました☺️次回は日本語ツアー申込します❗
We are sorry to hear that you were unable to see any whales this time. Since the information was provided in English, it may not have been communicated effectively. However, if you do not see any whales, you can board again for free. We will work on providing more information in Japanese in the future.
この度はクジラが見えなかったとのこと、残念でございました。英語でのご案内でしたのでうまく伝わらなかったかもしれませんが、クジラが見えなかった場合は無料でもう一度ご乗船いただけます。もう少し日本語でのご案内を増やすようにしていきたいと思います。
| Rating: | |
|---|---|
| Packages: | 基本プラン |
| Attended as: | Friends |
| Posted on: | 2024/01/09 |
| Activity Date: | 2023/12/17 |
Reviewed by: さと
There was a reception counter right in front of the baggage claim, and they guided us to the boarding area, so we were able to move smoothly.
手荷物受取りの目の前に受付カウンターがあり、乗車待機場所まで案内(引率)してくれたので、スムーズに移動できました。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Couples |
| Posted on: | 2024/01/09 |
| Activity Date: | 2023/12/18 |
Reviewed by: ねこにゃん
It was my first time fishing from a boat, and I participated alone. The crew was kind and friendly, which made me feel at ease. I encountered dolphins and seals! Although I didn't catch much, I enjoyed the fish that the crew cooked for us on the boat. It was delicious.
船釣りは初めてで、しかも一人での参加。クルーが親切でフレンドリーで安心した。イルカやアザラシとも遭遇!なかなか釣れなかったけど、クルーの釣った魚を船の上で調理して頂いた。美味しかった。
| Rating: | |
|---|---|
| Packages: | 混載プラン(3時間) |
| Attended as: | Solo Travelers |
| Posted on: | 2024/01/09 |
| Activity Date: | 2024/01/07 |
Tips and suggestions
Reply from activity provider
An unexpected error has occurred. Please go back to the previous page and try again, or wait a few minutes and try once again.
We sincerely apologize for the inconvenience caused. Upon confirming with the local operating company, it was found that the reason for the issue was that the operating company did not inform the company they contracted for private transfers about the change in the pickup location due to the parade. The manager of the operating company has reported that the responsible person will be given a strict warning.
We have sent additional details via email, and we would appreciate it if you could check that.
To prevent similar inconveniences in the future, we will strive to improve our services in collaboration with the local operating company. Thank you for your understanding.
VELTRA
この度はご迷惑をおかけしまして誠に申し訳ございませんでした。
現地催行会社に確認をたしましたところ、原因はパレードにてピックアップ場所が変更になっている旨を、催行会社側がプライベート送迎を委託している会社に連絡していなかったことと判明致しました。
担当者には催行会社マネージャーより厳重に注意をするとの報告がございました。
詳細につきましては別途メールにてご連絡いたしましたのでご確認いただけますと幸いです。
今後同様のご迷惑をおかけしないためにも、現地催行会社とサービスの向上に努めてまいります。
何卒よろしくお願いします。
VELTRA