Reviewed by: Walter Long
Every member of the staff is polite. They're aim is that guest have an exciting, fun, safe time. It is all very entertaining and educational. The Atlantis experience is highly recommended .
| Rating: | |
|---|---|
| Packages: | Premium Submarine Tour (Larger Window) |
| Attended as: | Families |
| Posted on: | 2016/05/16 |
| Activity Date: | 2016/05/13 |
Reviewed by: kono
I used it on the way there, and since they also came to pick me up at the hotel on the way back, it was very convenient and helpful, especially since I had a lot of luggage.
行きに利用させていただきましたが、帰りも
ホテルまでお迎えがきてくれるので
荷物も多かったので大変便利で助かりました。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Families |
| Posted on: | 2016/05/16 |
| Activity Date: | 2015/11/16 |
Reviewed by: kono
This time, I applied for the shuttle service for the first time. I usually travel by taxi, but since the taxi stand is a bit far, I decided to request it.
The guide who came to pick me up was very pleasant, and I was able to be transported to the hotel very smoothly.
I would like to use this service again.
今回送迎を初めて申し込みました。
いつもタクシーで移動しておりますが少しタクシ乗り場まで
遠いこともあり、お願いしました。
お迎えにきてくれガイドさんは大変感じが良く、
とてもスムーズにホテルまで送迎していただけました。
また利用したいと思います。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Families |
| Posted on: | 2016/05/16 |
| Activity Date: | 2015/11/12 |
Reviewed by: Cms
of all my snorkelling experiences in Hawaii over the past 5 years,
I would say this was the best to date. Turtles are surrounding you
And actually come up from underneath you so you have to kick
Away so as not to invade their space. Crew was very informative and friendly.
Chose the 9 am option so as to have lunch buffet after a morning of snorkelling.
| Rating: | |
|---|---|
| Packages: | Shore Bird Lunch Buffet (12pm) & Morning Snorkel Package |
| Attended as: | Friends |
| Posted on: | 2016/05/16 |
| Activity Date: | 2016/02/23 |
Reviewed by: Felicia Thomas
My therapist was professional and the massage was awsome. Very pleased. Worth every dime...
| Rating: | |
|---|---|
| Packages: | Custom Massage |
| Attended as: | Solo Travelers |
| Posted on: | 2016/05/15 |
| Activity Date: | 2016/05/12 |
Reviewed by: カツパパ
It was a slightly larger shuttle, but it was full with an elderly foreign couple. Sometimes this happens. Without worrying about it, I enjoyed the scenery, and before I knew it, we arrived in Waikiki. It was easy and comfortable.
少し大きめのシャトルでしたが、外人老夫婦で満員でした。こんな時もあります。
気にせず景色を見ながら〜あっという間にワイキキ到着しました。楽チン
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Couples |
| Posted on: | 2016/05/15 |
| Activity Date: | 2016/04/24 |
Reviewed by: chie.hoshi
I joined this by my self.
The clue were really sweet and nice. And of corse the sunset was really gorgeous !
I like the dress cord was barefoot:)
It was my favorite experience in Honolulu.
| Rating: | |
|---|---|
| Packages: | Sunset Sail |
| Attended as: | Solo Travelers |
| Posted on: | 2016/05/14 |
| Activity Date: | 2016/04/24 |
Reviewed by: こううん
I was a bit worried because there were reviews saying the meeting place was hard to find, but it was right there as soon as I went down the east corridor of Outrigger Reef Waikiki Beach Resort towards the beach. Once we reached the point in the ocean, we put on life jackets and snorkels and went underwater. We saw many black fish, and occasionally some white and colorful fish, and I was even able to see a sea turtle come up for air. Although there were no fins, I had a great time.
After everyone caught their breath, we went sailing. The weather was nice, the wind felt good, and the view was great. Snacks and drinks were provided. My wife had a bit of a tough time with seasickness, so it might be a good idea for those who are prone to motion sickness to take some medication beforehand.
集合場所がわかりにくいという口コミがあったので少し不安でしたが、Outrigger Reef Waikiki Beach Resortの東側の通路を海に向かっていってビーチに出たところにすぐありました。沖に出てポイントに着いたらライフジャケットとシュノーケルをつけて海中へ。たくさんの黒い魚と、ときどき白やカラフルな魚が見え、また一度ウミガメが息継ぎに上がってきたのを見ることができました。フィンはありませんでしたが、十分楽しめました。
みんなが一息ついたらセーリング。天気もよく風も気持ちよく、眺めもよかったです。スナックやドリンクが出ました。妻は船酔いで少し大変でしたので、酔いやすい人は酔い止めを飲むなどの対策をした方がよいかもしれません。
| Rating: | |
|---|---|
| Packages: | 【期間限定!】基本プラン |
| Attended as: | Couples |
| Posted on: | 2016/05/14 |
| Activity Date: | 2016/05/01 |
Reviewed by: panda
Since it was a domestic flight, I was glad that they were waiting right at the baggage claim upon arrival. They were very kind and friendly, and they worked efficiently, so I was happy to have requested their service. The fact that I could choose the time regardless of the schedule was a valuable aspect. I would like to request their service again next time.
国内線だったからか、到着するとすぐにターンテーブルの所に待っていてくれてので良かったです。とても親切でフレンドリーで仕事もテキパキと動いていてお願いしてよかったです。唯一時間帯関わらず選べたので貴重です。また次回もお願いしたいです。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Solo Travelers |
| Posted on: | 2016/05/12 |
| Activity Date: | 2016/05/03 |
Reviewed by: 20代後半OL
When I went to Hawaii before, I thought, "I definitely want to ride this next time!" and made a reservation from Japan.
We boarded during sunset, and the atmosphere was great. The spot for watching the fireworks was perfect, making it a wonderful memory!
There's an all-you-can-drink cocktail option, but there are no restrooms, so be careful not to drink too much. Also, it gets cold after the sun sets, so it's a good idea to bring a light jacket.
以前ハワイに行ったときに、次は絶対に乗りたい!と思い日本から予約していきました◎
夕暮れに乗船し雰囲気もよく花火をみる場所もバッチリなのでいい思い出になりました!
カクテル飲み放題ですが、トイレがありませんので飲みすぎは禁物です。あと、日が落ちると寒いので薄手の上着を持参しておいた方がいいです。
| Rating: | |
|---|---|
| Packages: | 【金曜日】花火鑑賞セーリング |
| Attended as: | Couples |
| Posted on: | 2016/05/12 |
| Activity Date: | 2016/04/15 |
Reviewed by: つぶつぶいちご
During the first time, there were hardly any Japanese people, and the music was lively, which made it very enjoyable. However, this time it was more crowded and a laid-back cruise. I think this was good in its own way! However, the $20 for the photos taken before boarding is way too expensive.
1回目の時は日本人がほとんどおらず、音楽もノリの良い曲をかけてくれたのでとても楽しかったのですが、今回は人も多くマッタリしたクルーズでした。
これはこれで良かったと思います!
ただ、乗船前に撮った写真が20ドルって高すぎる。
| Rating: | |
|---|---|
| Packages: | サンセットセーリング |
| Attended as: | Friends |
| Posted on: | 2016/05/12 |
| Activity Date: | 2016/05/05 |
Reviewed by: 匿名希望
As soon as you exit the group exit, you will see a small green sign for Roberts Hawaii on the desk. The man who guided us to the bus was smiling, cheerful, and very pleasant, which was great.
We visited about four hotels during the ride, but the driver was unfriendly and didn't smile or say anything when we got off and said thank you, which was disappointing.
団体出口を出てすぐ右にロバーツハワイの緑のサイン(思ったより小さいです)がデスクの上に見えます。バスまで案内していただいた男性は笑顔、明るくてとても感じよくて良かったです。
乗車して4つぐらいのホテルを周りましたが、ドライバーさんは愛想が悪く、降りてサンキューと言っても笑顔もなく全く無言でしたので残念でした。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Families |
| Posted on: | 2016/05/11 |
| Activity Date: | 2016/05/05 |
Reviewed by: まめまめ
I was really anxious because all the lessons were in English, but the teachers were very kind, so I enjoyed it. The person I took the lesson with was also Japanese, so we were able to chat and have a good time together. I did get seasick while surfing, and by the end, my energy and stamina were down, but I did manage to catch a few good waves, so I want to try it again. Next time, I'll take some motion sickness medication. Thank you very much. It was fun!!
レッスンはすべて英語とのことでとっても不安でしたが、先生方がとってもやさしい方だったので楽しめました。
一緒にレッスンした方も同じ日本人の方だったので、お話しなどできて楽しく過ごすことが出来ました。
サーフィンは波酔いして最後のほうは気力・体力がダウンしてしまいましたが、うまく波にのれたのも数回あったので、またやってみたいなとおもっています。
今度は酔い止めのんでいきます。
ありがとうございました。
たのしかった!!
| Rating: | |
|---|---|
| Packages: | グループレッスン |
| Attended as: | Families |
| Posted on: | 2016/05/11 |
| Activity Date: | 2016/05/01 |
Reviewed by: ななな
We made a reservation for the 8 AM flight and were very satisfied with our private flight just for us! Although it was quite windy on the ground, the winds were calm and pleasant at altitude, just as we had been informed.
When we checked in, I mentioned that I wanted some photos, so that was great, but it seems they wouldn't have taken any if I hadn't said anything. (I'm glad I spoke up...)
The photos we received were quite beautiful, and I was very satisfied. When I asked them to take a lot of pictures, they ended up taking about 130 shots.
I was torn between 120 and 150, but after the flight, I thought I probably wouldn't have noticed much difference between the two, so I was glad I chose 120. Even with 120, we could see Diamond Head beautifully.
朝一番の8時の会に予約をしたら私たちだけのプライベートフライトで大満足でした!
地上は風がきつかったのですが、上空は事前に説明を受けたとおり風が穏やかでいい風が・・・
事前の受付の際に、「写真が欲しいのだけど」と伝えたのでよかったですが、
伝えなかったら撮ってくれなかったようです。(言ってよかった・・・)
頂いた写真はかなり画像もキレイで満足です。
たくさん撮って!と言ったら130枚ほど撮影してくれました。
120か150か迷ったのですが、フライトしてみて、120と150の違いはあまりわからかなった
だろうなぁと思ったので120にしてよかったです。
120でもダイヤモンドヘッド十分きれいに見れました。
| Rating: | |
|---|---|
| Packages: | 高さ120メートル<送迎設定保存用> |
| Attended as: | Friends |
| Posted on: | 2016/05/11 |
| Activity Date: | 2016/05/08 |
Reviewed by: ヒロシ
There are few hotels to pick up from, so I was able to be transported without being taken around for a long time, which was not tiring. The interior of the car was spacious and clean, and the seats were comfortable and roomy, making it very pleasant. I definitely want to use this service again next time.
ピックアップして回るホテルの数が少ないので
長い時間連れ回されることなく送って貰えるので
疲れません。車内も広く清潔でシートもゆったりで非常に快適です。次回も必ず利用したいです。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Friends |
| Posted on: | 2016/05/10 |
| Activity Date: | 2016/05/07 |
Reviewed by: まりりん
There were us (my partner and I, along with our friends who are also a couple) and two other couples participating. I was the only Japanese participant (my husband and our friends are American). I wonder if Japanese people don’t participate much...
It seemed that we could have photos taken for an additional fee, but we weren’t informed about that service (we noticed it because the other couples were getting their photos taken). I had an underwater camera, so I was able to take some photos myself, but I would have liked to pay for professional photos.
The parasailing was very mild. I requested a dip, thinking it would be a light drop and a splash of water, but they really just slowly lowered us down, barely dipping our bottoms in the sea. I remember parasailing in Hawaii ten years ago being much more intense, but maybe it has changed or I’m just misremembering...
The service for the activity was neither good nor bad.
However, when I placed my underwater camera under the seat of the shuttle, it fell out of my bag and I left it behind. A few days later, when I contacted them and mentioned that I had no rental car on my return date, they kindly delivered it to my hotel. That was really helpful.
参加者はわたしたち(わたしたちカップルと友達カップル)と他に2組のカップルがいました。
日本人参加者はわたしだけ(夫と友達カップルもアメリカ人)でした。日本人はあまり参加しないのかしら・・・。
追加料金を支払うと写真を撮ってもらえるようでしたが、そのサービスの説明は私たちにはありませんでした(他のカップルが撮ってもらっていたので気づきました)。水中カメラをもっていたので自分でも写真を撮れましたが、わたしはお金を払って撮ってもらいたかったです。
パラセーリングは激しさ0でした。ディップを頼んだのですが、軽く落とされて水を浴びる感じかと思いましたが、本当にゆっくり下におろして、ちょんっとおしりを海につけるだけです。
10年前にハワイでパラセーリングをしたときはもっと激しかったと思いましたが、変わったのか思い違いをしてるのか・・・。
アクティビティのサービスには可もなく不可もなく。
ただ、水中カメラを送迎者の座席の下に荷物を置いた際に、カバンから出てしまい、置いてきてしまったのですが、数日後連絡し帰宅日でレンタカーもないと言うと、わざわざホテルまで届けてくれました。とても助かりました。
| Rating: | |
|---|---|
| Packages: | 高さ90メートル |
| Attended as: | Couples |
| Posted on: | 2016/05/09 |
| Activity Date: | 2016/04/30 |
Reviewed by: 高杉敏光
This is my second order. I am staying at the Hilton Grand Waikikian, but both times I was not able to have the car stop in front of the lobby. The driver's notes included what seemed to be an abbreviation for Hilton Rainbow Tower. When making the reservation, I provided the name of the hotel, but it seems meaningless... Does the driver not know? During check-in at the hotel, the front desk staff mentioned that normally, cars can stop in front of the lobby... The driver was actively pointing at the Rainbow Tower and gesturing for us to go there, so we pointed to the opposite side, indicating that we were over there. I wish the information could be communicated properly.
今回2回目のオーダーです。ヒルトン グランドワイキキアンに宿泊なのですが、前回・今回ともロビー前に止めてもらえませんでした。
運転手の記載にはヒルトン レインボータワーらしき略称アルファベットが記入されていました
申込の際に宿泊ホテル名を記入するのですが、意味がありません・・運転手は知らないのでしょうか・・
ホテルチェックインの際、フロントの人が言っていましたが、通常はロビー前に止めてもらえるのですが・・・
運転手は盛んにレインボータワーを指差し、行けと ジェスチャーしていたので、私達はこちらだと反対側を指差しました
情報はキチント伝えて欲しいものです
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Couples |
| Posted on: | 2016/05/09 |
| Activity Date: | 2016/05/07 |
Reviewed by: ヒロシ
There are few hotels that rotate, so it allows for efficient travel to the airport and saves time. The bus interior and seats are spacious, making it a comfortable shuttle service. The price is also very reasonable, and I definitely want to use it again next time.
回るホテル数が少ないので効率よく空港まで行けて時間の節約になります。
バスの車内もシートも広くて快適な送迎サービスです。価格も格安で次回も絶対に利用したいと思います。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Friends |
| Posted on: | 2016/05/09 |
| Activity Date: | 2016/05/07 |
Reviewed by: Anna
It was my first lesson of surfing but it was great. Teachers was super positive and professional! I loved surfing from my first lesson, so I took another one few days later. Was amazing, I woud love to come back to Hawaii and practice more!
| Rating: | |
|---|---|
| Packages: | Beach Yoga & 2-Hour Group Surfing Lesson Combo |
| Attended as: | Solo Travelers |
| Posted on: | 2016/05/09 |
| Activity Date: | 2016/04/12 |
Reviewed by: やすこ・O
This time, I asked Mr. Roberts, who has been taking care of me on tours for a while, to pick me up. I was relieved that he was very punctual. Mr. Roberts has a lot of availability, so I felt comfortable using his service. The vehicle was clean, and I think it suits meticulous Japanese people well. I will use it again.
今回は以前からツアーなどでお世話になっていたロバーツさんにお迎えをお願いしました。
時間はとてもきっちりとされていたので安心しました。ロバーツさんは便数も多く、安心して利用することが出来ました。車体もきれいですし、きっちりしている日本人には向いていると思いました。また利用させていただきます。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Families |
| Posted on: | 2016/05/08 |
| Activity Date: | 2016/04/12 |
Reviewed by: ハワイよく行く者
My friend, who was supposed to take a taxi to the hotel after arriving in Hawaii, got lost at the airport... I found my friend safely, and when I explained the situation to the staff at Roberts, they quickly arranged for an additional person. They were very kind and it was a great help. Thank you very much.
空港で先にハワイについてタクシーでホテルに向かうはずだった友だちが空港で迷子になっていて。。。
無事に友だちを見つけて、ロバーツのスタッフの方に事情を話すと1人追加の手配をすぐにしてくれました。
とても親切でしたし助かりました。
どうもありがとうございました。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Friends |
| Posted on: | 2016/05/08 |
| Activity Date: | 2016/04/28 |
Reviewed by: ハワイよく行く者
I went to Hawaii with a large group, but due to work circumstances, we gathered and dispersed locally. I arranged for Roberts Hawaii for my friend who was returning alone. We all sent her off in a grand manner, and she was happy that she could go to the airport with peace of mind.
大人数でハワイに行ったのですが、仕事の都合で現地集合、現地解散でした。
一人で帰る友人に安心のロバーツでお願いしました。
みんなで盛大に見送り、彼女は安心して空港まで行けたと喜んでいました。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Solo Travelers |
| Posted on: | 2016/05/08 |
| Activity Date: | 2016/05/04 |
Reviewed by: ハワイよく行く者
I have been taken care of by Mr. Roberts in various situations. The pickup time was almost as scheduled, which is great! I will continue to use your services in the future.
いろいろ場面でロバーツさんにはお世話になっています。
ピックアップ時間もほぼ予定通りでいいです!!
今後も利用させていただきます。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Friends |
| Posted on: | 2016/05/08 |
| Activity Date: | 2016/05/04 |
Reviewed by: maico
Viewing Waikiki and Diamond Head from a different angle, the ever-changing colors of the ocean—everything was just the best scenery! The ride was quite bumpy, and while it was fun at first, I started to feel a bit nauseous… I think a shorter duration would be better, but I enjoyed it at a reasonable price, so it was worth it.
いつもと違う角度から見るワイキキ、ダイアモンドヘッド、どんどん変わっていく海の色、とにかく最高の景色でした!途中揺れが凄くて、初めはそれも楽しかったのですが…少し気持ちが悪くなりました…。もう少し短い時間でもいいかなと思いますが、お手頃な値段で楽しめたのでよかったです。
| Rating: | |
|---|---|
| Attended as: | Friends |
| Posted on: | 2016/05/07 |
| Activity Date: | 2016/04/14 |
Reviewed by: KAZU
I chose Roberts Hawaii's shuttle for my evening arrival on a flight from Guam to Honolulu. For the 6:30 PM arrival, the group exit was closed, and everyone was directed to the individual exit.
Once I passed through the exit, a staff member in a green uniform from Roberts was waiting right there, and I was able to board the shuttle smoothly. It was helpful to have a company that operates 24 hours.
グアムからホノルル着の便のため、夕方到着に対応してる、ロバーツさんのシャトルを選択しました。18:30着の場合、団体出口は封鎖されていて、全員が個人出口から出される形でした。
出口を通過したら、すぐにロバーツさんのグリーンの制服を着た係りの人が待機していて、スムーズにシャトルに乗ることができました。24時間対応の会社があって助かりました。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Solo Travelers |
| Posted on: | 2016/05/07 |
| Activity Date: | 2016/04/30 |
Reviewed by: ありかい
Since it was my first time using it, I was a bit worried, but everything went smoothly and on time without any issues. I definitely want to use it again next time.
初めての利用でしたので少し心配でしたが、時間通りで全く何の問題もありませんでした。
次回も是非利用したいです。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Couples |
| Posted on: | 2016/05/07 |
| Activity Date: | 2016/04/14 |
Reviewed by: takotaro
It was my first time parasailing. I participated in the 90m option, and the weather was great with calm waves, so it felt really nice. While we were up in the air, it was quiet and steady, so I was able to have a conversation with my wife without any issues. I had my smartphone with me and took videos from above, which turned out clear and steady. The photos taken by the staff from the boat were also very well done, so I was satisfied.
初めてのパラセイルでした。90mの参加でしたが、天気も良くて波も穏やかだったためとても気持ちよかったです。
パラセイルで上がっている時は、何も揺れなくて静かだったので隣の妻とも問題なく会話できました。スマホを持っていたので、上からの動画を取りましたが、ぶれずにきれいに撮影できましたし、スタッフがボートから写真撮影した写真はとても上手く撮れていたので、満足です。
| Rating: | |
|---|---|
| Packages: | 高さ90メートル |
| Attended as: | Couples |
| Posted on: | 2016/05/07 |
| Activity Date: | 2016/04/29 |
Reviewed by: Adam
I'd been wanting to do this the last two times i have visited Hawaii but had never gotten around to it... probably too many Mai Tai's! I'm so glad i managed to tear myself away from the local bars to give this a go this time. HHSS were great, the instructors were all really good even though 2 or 3 were clearly on their first day. I managed to catch a few waves and may have caught the surfing bug as well! Highly recommended!
| Rating: | |
|---|---|
| Packages: | Group Lesson (1 hour) |
| Attended as: | Friends |
| Posted on: | 2016/05/07 |
| Activity Date: | 2016/05/04 |
Reviewed by: あめゆき
We participated in parasailing with our family of seven during our honeymoon. It was stated that the activity is done in pairs, so since we had an odd number, we decided to book for eight people, thinking one person could fly twice. However, it seemed they thought we were canceling, and they prepared a setup for three people, allowing each of us to fly only once. If they had a setup for three people, we would have booked for seven from the start... In the end, since I couldn't communicate well due to the language barrier, I gave up on trying to explain. That was the only disappointing part.
They took photos while we were parasailing, which can be purchased for $30 per group. The small boat made me quite seasick, but while flying in the air, it was very stable and felt great.
新婚旅行で私達夫婦とお互いの家族の7人で参加しました。
パラセーリングは2人組みでやると書いてあったので、私たちは奇数人数のためどうしようかと悩んだ結果8人で予約、1人二回飛べば良いと思って予約しました。
しかし、キャンセルだと思われたのか3人用のものを用意され1人1回ずつしか飛べませんでした。
3人用があるなら初めから7人で予約したのに…
結局英語が話せないのでうまく伝えられず仕方ないと諦めました。
そこだけ残念なところでした。
パラセーリングを飛んでいるところは写真を撮ってくれて1グループ30ドルで購入できます。
小型の船で行くのでかなり酔いましたが、空を飛んでいるあいだはとても安定していて気持ち良かったです。
| Rating: | |
|---|---|
| Packages: | 高さ110メートル※送迎設定保存用 |
| Attended as: | Families |
| Posted on: | 2016/05/07 |
| Activity Date: | 2016/04/23 |
Reviewed by: Lynn
I saw 3 and one came up to the surface beside me! Very cool. Unfortunately there wasn't much else to see, some fish. Stay near the guides in the water as they know where turtles hang out. Crew was outstanding! Catamaran ride was fun!
| Rating: | |
|---|---|
| Packages: | Snorkel Cruise (100% Capacity) |
| Attended as: | Families |
| Posted on: | 2016/05/07 |
| Activity Date: | 2016/04/28 |
Tips and suggestions
Reply from activity provider
An unexpected error has occurred. Please go back to the previous page and try again, or wait a few minutes and try once again.
Thank you very much for participating in the tour. However, I sincerely apologize for not being able to provide a satisfactory service.
Regarding the pickup location you mentioned, as stated on the tour page, we only provide pickup from designated hotels. If you are staying at a hotel that is not included in the pickup list, we hope you understand that we will drop you off at the nearest hotel within walking distance.
Thank you for your valuable feedback despite your busy schedule.
VELTRA Customer Support Team
この度はツアーにご参加いただき誠にありがとうございます。
しかしながら、ご満足いただけるサービスを提供できませんでしたこと、心よりお詫び申し上げます。
ご指摘いただいております送迎場所につきましては、ツアーページにてご案内しております通り、指定ホテルへの送迎のみとなります。
送迎対象外のホテルに滞在されます際は、徒歩圏内の最寄りのホテルへのお送りとなりますことご了承いただけましたら幸いです。
お忙しい中、貴重なご投稿を賜りまして、誠にありがとうございました。
VELTRAカスタマーサポートチーム