All Reviews for Search by check-in location

I participated last summer and had so much fun that I repeated it! This time I brought a GoPro, so I was able to take some great photos and videos, which I was very satisfied with! However, the boat sways a lot, so motion sickness medication is a must.

去年の夏に参加して、とても楽しかったのでリピートしました！
今回はgoproを持参したのでとてもいい写真や動画もとれて満足しました！
ただ、船がとても揺れるので酔い止め必須です。

The Manu Kai catamaran fireworks sail was a wonderful experience. The boat wasn’t overly crowded so that made for easy viewing of the fireworks. The captain and crew also exceeded expectations. They were friendly, approachable, and very generous with their drinks. All of these things definitely added to the overall positive experience. The perfect birthday activity idea for a Friday night visiting Honolulu. Would highly recommend. But be sure to bring a jacket, as it does get quite chilly at night!

I participated in the backstage tour and VIP dinner course (front row table seats) with my parents in their 70s. Honestly, I thought it was quite expensive when I signed up, but I'm glad I participated.

Overall, my impression is that the level of the show was very high. The singing was powerful and enjoyable, and the performance quality was impressive. It was not just imitation; the content was quite authentic, and I was entertained until the end without getting bored. The hula dance level was also high and very impressive.

Additionally, the food was delicious! I had low expectations for the meal at a show, but it was very satisfying.

Perhaps because I signed up for this course, I had the best seats right in the center in front of the stage, allowing me to enjoy the show with great intensity. Since photos are also provided for free, I believe it was worth the price overall.

When I asked my parents what they enjoyed the most about this tour, both my father and mother mentioned this show. I enjoyed it myself, but what made me happiest was that my parents had a great time.

I have also participated in the Star of Honolulu dinner show, but I felt that both the quality of the show and the quality of the food were higher here.

I would like to participate again when I come to Hawaii. I think it's especially perfect for wrapping up the final day.

バックステージツアー＋VIPコースディナー(ステージ前テーブル席)に
70歳代の両親と一緒に参加しました、申込む時、正直高いな～と思いましたが
参加してよかったです。
全体的な感想として、まずショーのレベルがとても高かったです。
歌唱力が高く聴きごたえあり、パフォーマンス力も高かったです。
ものまねという域ではなく、かなり本格的な内容で最後まで飽きずに楽しめました。
フラダンスのレベルも高くて、とても見ごたえありました。
それと、食事がおいしかったです！
ショーの食事はあまり期待できないイメージですが、とても満足できる内容でした。

このコースで申込をしたからかステージ前ド真ん中の最高の席で
ド迫力でステージを楽しむことができました。
写真も無料でもらえるので、総合すると高い分だけの価値はあると思います。

両親に今回のツアーで何が一番良かったか聞くと
父も母もこのショーを挙げました。
私自身も楽しめましたが、両親が楽しんでくれたのが何よりうれしかったです。

スターオブホノルルのディナーショーにも参加したことがありますが
ショーの質、料理の質、どちらもこっちの方が高かったように感じます。

またハワイに来た時は参加したいと思います。
特に最終日の締めくくりに最適だと思います。

We signed up for the 110m jump with three adults. I was glad that we could all jump together instead of splitting into two and one. There was just one puzzling incident. After everything was done and we were being taken back to the hotel, for some reason, we went back to the original location even though we were close to the hotel. After that, we were properly taken to the hotel, but I have no idea what that was about since there was no explanation. Well, I guess that kind of thing happens when you're abroad. Overall, it was a good experience.

110ｍを大人3名で申し込みました。2人と1人に分かれてしまうのは嫌だったので、3人一緒に飛べて良かったです。ひとつだけ？な出来事が。すべて終わってホテルへ送ってもらう際、なぜかホテル近くまで行ったにも関わらず、元の場所へ引き返しました。その後しっかりホテルまで送ってもらいましたが、あれは何だったのか、説明もなかったのでわかりません。まあ海外なのでそういうこともある、ということでしょうか。全体的にはよかったです。

The meeting place was hard to find. The weather was great, which made it the best. Also, since it was in English, I couldn't tell where the restrooms were. I drank a lot of beer, but I also wanted to drink champagne!

集合場所がわかりにくかったです。お天気に恵まれて最高でした。又、英語だったのでトイレがあるのがわかりませんでした。ビールばかり飲んだけどシャンパンも飲みたかったな～

Seats were old and uncomfortable shuttle needs padding added to the seats, shuttle temperature was to hot by the time we were dropped off, driver was informative for those that had not been here

The pickup was more than 30 minutes late. I understand that traffic conditions on the day can be unavoidable, but since you have my contact information registered, I would have appreciated a call. In the end, I only found out about the traffic jam after I called.

ピックアップ時刻を30分以上、遅れてのお迎えでした。当日の交通事情で止むを得ないことは分からなくもないですが、こちらの連絡先を登録している訳ですから、連絡を入れて欲しかったです。結局は、こちらから電話して初めて交通渋滞が発生したことがわかりました。

I got into the car from the hotel, still feeling like I wanted to play more. My luggage had increased, but it was safe to use. I definitely recommend it.

　まだ遊び足りない思いを抱えながらホテルから車に乗りました。
荷物も増えていましたが安心して利用可能です。是非お勧めします。

I was unaware of the existence of Rock-a-Hula, and my preconceived notions of Hawaii were beautiful seas, mountains, abundant shopping, delicious food, and relaxing music. However, I never imagined there could be something so moving and enjoyable in Hawaii.

Since opportunities to visit Hawaii are rare, I chose the highest option in the VIP green room. The backstage tour is explained by the manager in English only, so if you can't at least understand the basics, you might miss out a bit.

The food, including lobster, meat, and dessert, was all delicious. Being in the VIP section meant we were in the front row, and the intensity of the show was breathtaking! I considered the cheaper tickets on the second floor, but I have no regrets at all. Being up front allowed the performers to come over for handshakes, and the service was great.

It seems that people line up about an hour in advance to get good seats on the second floor.

In addition to dancing, there was also a fire performance, which was very exciting. The performances were serious and impressive.

The songs played may change constantly, but if you watch the movie "Lilo & Stitch" and familiarize yourself with the music, I think you'll enjoy it even more. The songs from "Moana" were also great!

There were other famous songs as well, and the show itself is enjoyable even for those who are not good at English.

All the performers had wonderful smiles, and it's quite rare to find something that brings so much joy and emotion to people. Thank you for a fun and happy time! It will be a lifelong memory. Mahalo!

ロックアフラの存在を知らず、
ハワイといえば、きれいな海、山、たくさんあるショッピング、美味しフード、リラックスできる音楽、という思い込みがありました。
しかし、これほど感動し、ハワイを楽しめるものがあるなんて、想像していませんでした。

ハワイに行けるチャンスは滅多にないので、VIPのグリーンルームで1番高いものを選びました。
舞台裏の案内は支配人が英語onlyでの説明なので、最低限のヒアリングができないとちょっと勿体ないかもしれません。

食事は、ロブスター、お肉にデザートと、どれも美味しかったです。
VIPだと最前列でしたので、ショーの迫力は圧巻！2階の安いチケットと迷いましたが、後悔は一切ないです。
前にいると出演者が握手に来てくれたり、サービスも良いです。

2階はいい席をとるがためか、1時間ほど前から並んでいるようです。

ダンスだけではなく、ハワイらしくファイヤーパフォーマンスもあり、少しハラハラしました。本気の演技です。

演奏される曲は常に変わっていくかもしれませんが、映画のスティッチをみて曲をしっかり知っておくと、より楽しめると思います。
モアナの曲も良かったです！

その他、有名な曲もあり、ショー自体は英語が苦手な人でも楽しめる内容です。


出演者はみんな笑顔が素敵で、ここまで人に笑顔と感動を与えてくれるものは、なかなか珍しいです。
楽しく、幸せな時間を有難うございました！
一生の思い出です。
マハロ！

I participated in a buffet dinner and show tour. The buffet features a whole roasted pig and impromptu hula lessons, which really adds to the excitement. The food isn't extraordinary, but it's definitely tasty enough. The show includes performances that evoke the spirit of Hawaii, fire dancing, and impersonators of Elvis and Michael, which are entertaining. The seats are in the center of the second floor, making it easy to see. I think experiencing a show like this at least once during your stay in Honolulu is a great way to feel the Hawaiian vibe!

ビュッフェディナーとショーのツアーに参加しました。
ビュッフェは豚丸ごとローストの登場やフラの即席レッスンなどもあり盛り上げてくれます。料理は絶賛するほどでもないですが十分美味しいです。
ショーはハワイを感じさせてくれるものやファイヤーダンスに加えてエルビスやマイケルのそっくりさんが楽しませてくれます。席も2階センターで観やすいです。ホノルル滞在中に1回くらいはこうしたショーでハワイ気分に触れるのも良いのではと思います！

It was much more enjoyable than a large ship cruise, as it felt more immersive. There were only us and one other group of Japanese people, which was nice. Since it was an all-you-can-drink option, everyone quickly got into a cheerful mood! The Mai Tai was delicious too! The staff was lively and very friendly! I also had a great time talking with a family that came from Alaska. However, when the sails were lowered, it became quite windy, so a jacket is a must.

大きな船のクルーズより、臨場感があってとても楽しかったです。日本人は私達ともう1組だけで、それも良かったです。飲み放題なんで、すぐにみんな陽気な雰囲気！マイタイも美味しかった！スタッフも、ノリノリだし、とても親切！
アラスカから来たというファミリーともお話しできて楽しかったです。
ただ、帆を下ろすと、暴風になるので、上着は必須ですね。

I arrived at the scheduled time, but I had to go through immigration procedures with a group of students in school uniforms who appeared to be on a school trip, which took some time. Even after quite a while, they greeted us warmly and efficiently guided us to the car. I would like to request this service again next time.

予定時刻に到着したのですが、修学旅行生と思われる学生服の団体と一緒になり入国手続に時間がかかりました。かなり時間が経過しても明るく出迎えてくれて、テキパキと車まで誘導してくれました。また、次回もお願いしたいです。

Since it was a personal arrangement, I was looking for a transfer from the airport to the hotel, and this was the cheapest option (free for children under 3), so I chose it. When I arrived at the airport, I quickly found the pickup area, but there were no Japanese staff, and although several buses came, I was anxious about when we would be called. It felt like there were hardly any Japanese people among the driver and the passengers. Given the low price, I guess this is to be expected. It might be tough if you can't speak any English.

個人手配だったので今回、空港からホテルの送迎を探してたらここが一番安かった（3歳以下無料）なのでこちらを選びました。
空港について乗り場はすぐわかったけど
日本人スタッフがおらず、バスが何台かくるも、いつになったら自分たちが呼ばれるのか不安でした。
ドライバーさんも、お客さんも日本人がほとんどいない感じでした。
お値段安い分こんなもんかなーて感じです。
英語が全く喋れないと大変かもです。

It was my first surfing experience, and a former professional surfer taught me carefully, so I was able to ride right away. It was so much fun that I requested another lesson the next day with a different instructor. The instructor on the second day also provided tips for further improvement, and I would like to take lessons again the next time I come to Hawaii.

初めてのサーフィン体験でしたが、元プロサーファーの方が丁寧に教えてくれ、すぐに乗ることができました。
あまりに楽しかったため、次の日もお願いし他の方にレッスンを受けました。次の日の方もさらに上達するポイントを教えてくださり、次にハワイに来るときにはまたレッスンを受けたいと思います。

The return to the airport was fine, as was the delivery to the hotel.
The service is very good. Will use again.

We saw wales. Nough said..........................

I participated in a Japanese language guided tour starting at 10 AM, and not only was I able to enjoy the beautiful underwater scenery, but I also learned about the types of fish, the history of the reefs, and how colors appear underwater. It was a lot of fun!

10時からの日本語解説ツアーに参加したため、美しい海底の景色を眺めるだけでなく、魚の種類や漁礁の歴史や海底での色の見え方等の話が聞けて、とても楽しめました。

Awesome experience! I will definitely book through them again the next time I’m there!

I had a great time. Honestly, one of the highlights of my trip. I met some awesome people on the cruise. The only suggestion I would make is to have it be like a real bar in which people can drink what they want. There wasn’t a good variety of drinks for $60 per person but it was still an awesome experience. However the staff had great customer service skills and I’m all about that. Austin the bartender was dope! The most I’ve ever tipped a bartender in my life.

The pickup time and arrival were smooth without any issues. The driver, Kintaro, was friendly and engaged with everyone, making the end of our stay in Waikiki enjoyable.

迎えの時間も到着も問題なくスムーズでした。ドライバーのキンタロウさんも、皆に気さくに話しかけてくれ、ワイキキ滞在の最後を楽しく締めくくれました。

Clean boat, good crew and great drinks!!! Win win for sure! Alex and Clarry were amazing! I would definitely do it again!

I read the reviews on Veltra thoroughly and participated in the 150m experience. I'm not good with amusement park roller coasters and try to avoid them as much as possible, so I was a bit worried, but looking at the distant scenery made it less scary and quite enjoyable. The weather was nice, and Diamond Head and the town of Waikiki were very beautiful. My children, who are in 6th grade and 1st year of middle school, also seemed to have a great time. The boat was rocking, and the kids got seasick, so I think it's better to take motion sickness medication. The captain was cheerful, but due to language barriers, I couldn't understand much of what he was saying in English. Still, he entertained us with gestures, and I appreciated his consideration for the seasick kids. We tipped $20 for our family of four.

ベルトラの体験談をしっかり読んで150mに参加しました。遊園地のジェットコースターとかも得意ではなく、極力乗らないようにしているので心配もありましたが、遠くの景色を見ていると怖さもそれほどなく楽しめました。天気も良かったのでダイヤモンドヘッドやワイキキの町がとても綺麗でした。
小学校6年と中学1年の子供達も楽しかったようです。
船が揺れて子供達は船酔いしていたので、酔い止めは飲んだほうが良いと思います。
キャプテンも陽気でしたが、学力の問題で英語は何言ってるかよくわかりませんでした。それでも、ジェスチャーなどで楽しませてくれてましたし、船酔いした子供達への気配りはありがたかったです。
チップは家族4人で20ドルにしました。

First, we were able to have a close conversation with the performers while enjoying champagne and snacks. We were guided backstage, where we received instructions in English and had photos taken at each step. Although we struggled to understand English, we managed to grasp the general idea and had a valuable experience. The meal was served as a course right after we were seated. Since the course included one cocktail per person, we enjoyed our meal while drinking Chi Chi and Hawaiian beer. And finally, it was showtime! Since it was a special occasion, we were thrilled to shake hands and high-five with the performers. The show was incredibly fun from start to finish, creating unforgettable memories! If you're unsure about which show to attend, I highly recommend this one!!! You will have a great time! Thank you for the wonderful dinner show. When I mentioned it was our honeymoon, we received a surprise bottle of champagne, and I was very touched by that thoughtful gesture. The waitress was also very attentive, and I left a generous tip.

まずシャンパンとおつまみを食べながら出演者と身近にお話出来ました。バックステージに案内され、英語で案内をされ都度写真を撮ってもらえました。英語がなかなか聞き取れない私たちでしたが、なんとなく理解はできて貴重な体験が出来ました。食事はコースで着席後すぐに頂けます。カクテルが1人1杯ついているコースでしたので、チチとハワイアンビールを飲みながら食事を堪能しました。そしていよいよショータイム！前例でしたので、出演者の方との握手やハイタッチがたくさん出来て嬉しかったです。ショーも初めから終わりまで、言葉に表せないほど楽しくむちゃくちゃいい思い出作りになりました！もしどのショーに行こうか迷われている方は、絶対こちらのショーはオススメです！！！すごく楽しめます！素敵なディナーショーをありがとうございました。ハネムーンのことをお伝えすると、サプライズでシャンパンを頂けてそのお心遣いも大変嬉しかったです。ウェイトレスさんのご対応もすごく良く、多めのチップを残させて頂きました。

I'm a repeat visitor to Hawaii. I always rely on this service. At the airport, a cheerful young man carried my suitcase to the van. Since I went with a large suitcase that was empty, he seemed surprised by how light it was when stacking it and joked brightly, "Shopping!?" and made me laugh.

ハワイリピーターです。いつもお願いしています。
空港では陽気なお兄さんがバンまでスーツケースを運んでくれました。
大きなスーツケースを空っぽにして行ったので、積み上げるときにあまりの軽さに拍子抜けしたようで
「shopping！？」
と明るくジョークで笑わせてくれました(^^)/

I was busy with work and managed to finish my travel booking in a short amount of time, and then it was off to Hawaii! However, when I arrived and looked at the voucher, I realized I had mistakenly booked the return date as the arrival date... I hurried to find an employee, but my mind went blank and I couldn't explain the situation. Fortunately, a female driver was able to take me to my hotel. I wasn't confident in my English, so I had Card Plaza mediate and confirm the situation, and I was relieved to hear that they could change the reservation date. I'm very grateful for the flexible response from Roberts Hawaii. I will definitely use their services again next time I travel.

仕事に追われて僅かな時間で旅行の予約を終えて、さぁハワイだ！
と、到着してバウチャーを見ると到着日を帰国日と間違えて予約・・・。
慌てて係員さんを探すも頭が真っ白になって事情を説明出来ず。
が、女性ドライバーさんが目的地へのホテルまで送って頂けました。
英会話に自信が無かったのでカードプラザを仲介して確認して貰い、
予約日を振り替えたから大丈夫との返事が聞けて助かりました。
ロバーツハワイさんの柔軟な対応に感謝するばかりです。
次回も渡航する時は是非とも利用させて頂きます。

I used Roberts a month ago, and it was the same driver. He seemed to like jokes, and the foreigners were laughing heartily, but I couldn't understand any English. The car was of a type with the cargo area inside, and it felt like the passengers had to help a bit with loading and unloading the luggage.

１か月前にもロバーツを利用しているが、同じ運転手だった。ジョークが好きらしく外人はゲラゲラ笑っていたが、英語が分からない当方はさっぱり。車は荷台が内部にあるタイプで、荷物の上げ下げを客も多少は手伝ってやらなければいけないような雰囲気だった。

The pickup time at the hotel was 11:05, and the driver arrived right on time. We confirmed our names on the driver's device and waited for other customers before heading to the airport. The bus was nearly full, but it didn't feel cramped at all; the seats were comfortable, and even though the ride to the airport was short, I was able to enjoy a pleasant journey. The driver repeatedly reminded us to check for our belongings, saying, "Don't forget your wallet, phone, bag, etc.!" I always use Roberts Hawaii's shuttle whenever I come to Hawaii, and I've never had any issues. It's always a reliable service, so I will continue to use it in the future!

ホテルへのお迎え時間が11時5分でしたが、時間ぴったりにドライバーさんがお迎えに来てくださいました。ドライバーさんが持っている端末で名前を確認し、他のお客様を待っていざ空港へ。
バス車内はほぼ満席でしたが、窮屈な印象は全くなく、椅子も座りやすく、空港ま短い時間ですが、快適に乗車することができました。
車内に忘れ物がないように、何度も”お財布、携帯、カバン等忘れずに！”と注意喚起していました。
ハワイに来るたびロバーツハワイのシャトルを利用していますが、全く問題なく、いつも安心して使えるので、今後も利用します！

Since my trip to Hawaii is from a country other than Japan, I always use the Roberts Hawaii shuttle for airport transfers. After arriving, as soon as I exit through the personal exit, there are plenty of staff wearing Roberts Hawaii shuttle uniforms, so I can check in right there by providing my reservation details. (The staff each have devices, so they can smoothly confirm and assist with reservations.)

After that, I hand my suitcase to the staff, and they accurately inform me of the meeting point, so there's no chance of getting lost. Many buses from Roberts Hawaii shuttle come to the airport, and they call out names to guide everyone to the correct bus.

When boarding, the driver also confirms the hotel where I'm staying to ensure there are no mistakes, which provides great peace of mind. The driver gives a guided tour in English from the airport to my hotel in Waikiki, so I arrive in no time. I definitely want to use this service every time I go to Hawaii in the future.

ハワイ渡航が日本以外の国からなので、空港送迎便は必ずロバーツハワイのシャトルを利用しています。到着後、個人出口から出るとすぐにロバーツハワイシャトルの制服を着たスタッフがたくさんいるので、予約内容を伝えるとすぐにその場でチェックインができます。（スタッフは各自端末を持っているのでスムーズに予約を確認、対応してくれます）
その後、スーツケースをスタッフへ渡し、待ち合わせ場所も的確に教えてくれますので、迷うことはありません。
ロバーツハワイシャトルのバスは何台も空港に来ますが、
誰がどのバスに乗るかも、しっかり名前を呼んでくれて案内してくれます。
乗車時にも再度宿泊先ホテルをドライバーさんが確認し、乗り間違いのないように段階を踏んで聞いてくれるので、とても安心できます。
空港からワイキキのホテルまでもドライバーさんが（英語で）ガイドをしてくれながらなので、あっという間に到着します。
ハワイへ行く時は今後も毎回利用したいと思います。

This is my second time using this service, and both times have been disappointing. They offer 24-hour support, so I have no choice but to rely on them.

When I inquired about the travel time between the airport and Waikiki, I was told it would take 90 minutes. It's clear that it shouldn't take that long unless there's traffic, so I was wondering why it takes so long. It turns out that it takes time for passengers to gather at the airport, and once we arrive in Waikiki, they drive around to drop off each hotel, which causes delays. I understand that this is unavoidable, but...

During my first experience, the driver took a long detour even though the hotel was nearby, going back and forth on the same road, which took forever. When I directly asked why they were being so inefficient, the driver seemed a bit down, but it felt like they thought passengers wouldn't know the area. They just kept saying "Aloha" to brush it off, which left me feeling really upset.

This time, I managed to find the staff at the airport and checked in. I was told, "Please wait on the sofa; I'll call you when all the passengers have gathered." But while I was waiting on the sofa, looking at my phone, I was left behind without realizing it.

This is unbelievable; what's going on?

今回で2回目の利用ですが
2回とも残念でした
24時間対応してくれるので
ここにしか頼めないから仕方なく利用しますが。

空港〜ワイキキ間はどれくらい時間かかるのか問い合わせたら90分と言われる
渋滞でもない限り90分もかかる距離じゃないのは明らかだから、何でそんなにかかるんだろー？と思ってたら
空港での乗客の集合に時間がかかるのと
ワイキキに着いてからも
各ホテルに送ってくれるせいで
ワイキキの中をグルグル動くからでした。
それは仕方ないことなんたけど、、

1回目はドライバーが
近くのホテルなのにわざわざ遠回りしたり
同じ道を何度も行ったり来たりしながら送迎し
めちゃくちゃ時間かかった。
直接なんでそんな非効率な周り方するのか尋ねたら、ちょっとションボリしてたけど
地理関係を乗客が知らないとでも思ってるのか
すべてアロハーって言って誤魔化してる感じ
すごく気分悪かった

今回は空港でちゃんとスタッフを見つけ
チェックインし"
そこのソファで待っててね、乗客が揃ったら声かけるから"と言われたので
ソファで携帯触りながら待ってたら
いつの間にか置いてかれてたし。

あり得ないでしょ、どうなってんの笑

It was unfortunately rainy on the day, but during the parasailing, the sun came out and a round rainbow appeared below! I felt like I had the rainbow in Hawaii all to myself. I'm glad I decided to try it. It was so much fun.

当日はあいにくの雨でしたがパラセーリングの途中で陽が射し、眼下に円い虹が！
ハワイの虹を独り占めしたような気分になりました。
思い切って体験して良かったです。とても楽しかったです。