Reviewed by: ハワイ大好きっ子
I tried parasailing for the first time. I went higher than I expected, which was a bit scary, but the strange feeling of flying in the blue sky and the fun of it outweighed my fear. I want to try it again.
パラセーリングは初めてやりました。
思ったよりも高く上がって少し怖い気もしましたが、青空を飛んでいる不思議な感覚とおもしろさのほうが恐怖心を上回りました。またやってみたいです。
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| Attended as: | Friends |
| Posted on: | 2015/01/22 |
Reviewed by: YUKI
I participated with a light-hearted desire to see hula dancing, but I enjoyed it even more than I had imagined! Since I arrived early, I was able to enjoy the powerful performance from the front row. The buffet was delicious as well. I was happy that the lei greeting used real orchids. I felt that the photos taken for commemorative purposes were a bit expensive, but overall it was a great experience!
フラダンスを見たいという軽い気持ちで参加しましたが想像してた以上に楽しめました!はやめにいったので最前列で大迫力のパフォーマンスを楽しめました。ビュッフェも美味しかったです。レイグリーティングも本物の蘭の花を使っておりうれしかったです。記念撮影した写真は少し高いなと感じましたが総じてよかったです!
| Rating: | |
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| Packages: | 「ゴールデンサークル」プレミアムシート(2015年12月末まで) |
| Attended as: | Couples |
| Posted on: | 2015/01/22 |
| Activity Date: | 2015/01/19 |
Reviewed by: プルメ
I had a great time.
The two-person seats are arranged side by side, so it was much more comfortable and enjoyable than sitting vertically. You can also purchase photos for $30, and I'm looking forward to seeing them when I get home! 😊
凄く楽しかったです。
二人のりのシートも横に並んでるので縦に二人より凄く快適に楽しめました♪写真も30ドルで購入できるし、帰って見るのが楽しみです♪(^-^)
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| Packages: | 高さ110メートル スタンダードライド!<2015/11/30まで> |
| Attended as: | Families |
| Posted on: | 2015/01/22 |
| Activity Date: | 2015/01/19 |
Reviewed by: Mr.Jim
Great Experience for all, Would do this one again.
Wish it was a longer dive with more to see but over all, Great...
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| Packages: | Premium Submarine Tour (Larger Window) |
| Attended as: | Solo Travelers |
| Posted on: | 2015/01/22 |
| Activity Date: | 2015/01/18 |
Reviewed by: しょーこ
I had to wait for almost an hour until the others arrived to board the submarine, and the boat was rocking, making me feel sick. The weather was bad, it was cold, and the visibility was almost zero; I couldn't see anything. It was the worst.
潜水艦に乗る移るまであとの人たちが来るまで1時間近く待たされ、船が揺れて気持ち悪くなった。天候も悪く、寒くほとんど透明度がなく、何も見えなかった。最悪。
| Rating: | |
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| Packages: | プレミアム・サブマリン<定員64名>(2018年12月31日まで) |
| Attended as: | Friends |
| Posted on: | 2015/01/22 |
| Activity Date: | 2015/01/16 |
Reviewed by: Nicole
This was such an amazing experience....would love to do it again. Even better as we were in a group of 3 which made the experience worth while. The driver was so nice and very welcoming, she picked us up right outside our hotel, right on time and went around to other hotels to pick up other passengers. When we got to the harbour we immidiately put on our life jackets, and we were then out in the ocean. If anyone is going to do this activity definitely do it with friends or family...it will definitely be a great memory to share with loved ones. It was definitely beyond my expectations of what the ride would be like. the ride was smooth and calm, was also really nice weather as well.
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| Packages: | 800ft Line (8 min) 50% Discount Review Rebate Special |
| Attended as: | Friends |
| Posted on: | 2015/01/20 |
| Activity Date: | 2015/01/09 |
Reviewed by: Elsa
This was such an amazing experience...would totally recommend it to anyone that is going to Oahu in Hawaii....we went in a pair which made it more fun. Would definitely do it again. We were the first ones to go and as the parachute pulled us up in the air the view was already amazing. As we were all up in the air we could see the tiny boat below us. We got the chance to see dolphins that were coming in and out of the water. We were up in the air for a good 8 mins, and as we started to come back down to the boat we got dipped into the cold ocean salty water. This really is worth while and i would definitely consider doing it again when i visit hawaii again.
| Rating: | |
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| Packages: | 800ft Line (8 min) 50% Discount Review Rebate Special |
| Attended as: | Friends |
| Posted on: | 2015/01/20 |
| Activity Date: | 2015/01/09 |
Reviewed by: Nicole
This is such a great activity especially for the young kids..getting to experience a world under water and seeing all of the beautiful fish.
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| Packages: | Standard Submarine Tour [Currently Closed] |
| Attended as: | Families with Young Children |
| Posted on: | 2015/01/19 |
| Activity Date: | 2015/01/04 |
Reviewed by: Stefanie
Had a great tine. They we able to accommodate us last minute. The guides were great and helpful. Saw a lot of turtles and they even took the time to take us to a group of dolphins that swam around and under our catamaran it was a highlight of our vacation
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| Packages: | Snorkel Cruise (100% Capacity) |
| Attended as: | Families with Young Children |
| Posted on: | 2015/01/19 |
| Activity Date: | 2015/01/16 |
Reviewed by: リエイ
I convinced my timid third-grade son to give it a try, saying that he would surely gain something from the experience. Although he started crying just before the jump, he was able to enjoy the scenery during the flight! He said it was fun. Of course, we parents had a great time as well. The round trip by boat to the island was pleasant, and I think it will definitely be a must for our next visit.
怖がりの小学3年生の息子に勇気を出してトライしたら、きっと何かが得られると説得して参加。
飛ぶ直前泣き始めたものの、飛行中は景色を楽しむ余裕も!楽しかったそうです。
親の私たちももちろんとても楽しめました。沖までのボートの往復も気持ちよくて、次回もマストだな、と思ってます。
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| Packages: | 高さ90メートル |
| Attended as: | Families |
| Posted on: | 2015/01/18 |
| Activity Date: | 2014/12/23 |
Reviewed by: Mary
We went on Christmas Day and paid extra for better seating. We still had to wait in a really long line to get checked in. Food was good and the show was fun. I would recommend getting there earlier than what they tell you.
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| Packages: | New Year’s Eve Special Holiday Luau at the Roof Top Garden |
| Attended as: | Families |
| Posted on: | 2015/01/17 |
| Activity Date: | 2014/12/25 |
Reviewed by: Sandra
My husband and I had so much fun. We went up 800ft. It was so cool to see Waikiki beach from the air. There were 5 couples on the boat. Everyone had fun. The crew was nice and professional. We drove ourselves to the marina and their office was easy to find. Check in was simple. While on the boat you have the option of having them take professional photos of you while you are parasailing. It cost $30 extra for this service which I think was well worth it. My husband had never parasailed before and he loved it. I think next time I will try the 1000ft option which one couple did on our trip. Being on the speed boat was fun too, but the water is very choppy so make sure you are prepared if you are prone to motion sickness.
| Rating: | |
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| Packages: | 800ft Line (8 min) 50% Discount Review Rebate Special |
| Attended as: | Couples |
| Posted on: | 2015/01/17 |
| Activity Date: | 2015/01/15 |
Reviewed by: mao
We attended as a couple. It took a long time to be guided to our seats and to the buffet before the show started. However, once the second part of the show began, all of that was forgotten. It was my first time seeing a fire dance up close like that. I was amazed by the intensity and wondered how they could do it—were their feet and mouths okay? It was incredibly powerful. I definitely want to participate again next time!
夫婦で参加しました。ショーが始まるまでは、席への案内や、ビュッフェへの案内もたいへん時間がかかりました。しかし、第2部のショーが始まるとそんなことはどこへやら。特に最後のファイヤーダンスをこれだけ身近で見たのは初めてでした。なぜそんなことが出来るのか?足は、口は大丈夫なの?とすごい迫力でした。ぜひ次回も参加したいと思います!
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| Packages: | スタンダードシート(2015年12月末まで) |
| Attended as: | Couples |
| Posted on: | 2015/01/15 |
| Activity Date: | 2015/01/07 |
Reviewed by: The Readings
The pickup was on time with very friendly service. The driver gave us great commentary and made us have an enjoyable trip to the dock. The parasail itself was amazing having views of the amazing horizon and mountains. We used a 3 person harness so that we could share the experience as a family and it was exceptional. Really comforting staff who were very funny as well. It was a very enjoyable trip and made us feel very safe as well. One of our party was quite hesitant at first however the reassurance provided by the captains got him up in the air. The trip on the boat and the parasail experience was very professional - highly recommend!!
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| Packages: | 800ft Line (8 min) 50% Discount Review Rebate Special |
| Attended as: | Families |
| Posted on: | 2015/01/15 |
| Activity Date: | 2014/12/27 |
Reviewed by: Aimee Benedict
We had an amazing time! If you aren't afraid of heights and are throwing around the idea of a 800 versus a 1000 foot line, go with 1000. The crew is incredibly friendly and the experience was amazing. I would definitely recommend paradailing with this company.
| Rating: | |
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| Packages: | 800ft Line (8 min) 50% Discount Review Rebate Special |
| Attended as: | Friends |
| Posted on: | 2015/01/14 |
| Activity Date: | 2015/01/13 |
Reviewed by: ほりさん
I participated with my child. We were the only ones there for the early morning session. The shuttle driver was very high-energy and spoke to us in high school-level English, saying things like, "You absolutely shouldn't shop at ABC Store in Honolulu. It's too expensive! If you're going to buy something, go to 7-Eleven or Don Quijote instead!" He also told us about affordable yakiniku restaurants and surfing lessons with high discounts!
During parasailing, they treated my child with great care, allowing us to experience it with peace of mind! This was my second time trying it, and I felt it was even better than before!
子供と2人で参加しました。朝一番での参加でしたが、参加したのは我が家だけでした。送迎のおじさんはとてもハイテンションで、高校生レベルの英語でずっと話をしてくれ、「ホノルルでは絶対にABCストアでは買い物はだめだ。高すぎる!買うならセブンイレブンやドンキーがあるから、そっちで買いなさい!」とか、安い焼肉屋さん、割引率の高いサーフィン教室等を教えてくれました!
パラセイリングは子供に丁寧に接して頂き、安心して体験する事が出来ました!
今回は2回目の体験でしたが、以前よりも良く感じました!
| Rating: | |
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| Packages: | 高さ90メートル |
| Attended as: | Families with Young Children |
| Posted on: | 2015/01/12 |
| Activity Date: | 2015/01/07 |
Reviewed by: HAWAII
The pickup bus was quite late. I understand that it's the same for people from other countries, but there was no explanation in English, only in their language, and they couldn't speak Japanese. Inside the submarine, the chatter of those people was loud, and I couldn't enjoy it much. Additionally, the weather conditions were bad, the water was murky, and there were hardly any fish, so honestly, I felt like I wanted a refund. It's disappointing. I hope for a better experience next time.
迎えのバスもずいぶん遅れた。他国の方と同じなのは理解できるが英語ではなく、そちらの言語だけで日本語は話せないのでとのことで説明なし。潜水艦の中もその方たちのおしゃべりの声が大きくてあまり楽しめなかった。重ねて天候の状態が悪く、濁っていて魚もほとんどいなくて正直お金を返してほしい気分だった。残念。次回に期待。
We sincerely apologize that the activity you participated in did not meet your expectations. The Japanese guide operates on a set schedule, and outside of those hours, we provide an audio guide. Based on your valuable feedback, we will strive to offer services that will further enhance your satisfaction, and we appreciate your continued support.
VELTRA Customer Support Team
この度はご参加いただきましたアクティビティがご満足いただける結果となりませんでしたこと、心よりお詫び申し上げます。
日本語ガイドは時間が決まっておりまして、時間外の場合はオーディオガイドをさせていただいております。
お客様からの貴重な体験談を元に、更にご満足いただけるサービスを提供出来るよう努めて参りますので今後ともよろしくお願いします。
VELTRAカスタマーサポートチーム
| Rating: | |
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| Packages: | スタンダード・サブマリン<定員48名>(2018年12月31日まで) |
| Attended as: | Families |
| Posted on: | 2015/01/10 |
| Activity Date: | 2014/09/18 |
Reviewed by: サマー
Both my companion and I were first-timers, but the staff were full of humor and service spirit, and they were very efficient, which made us feel very comfortable during the experience. The photo SD card costs $30 for over 100 pictures. We, as a pair, had 107 pictures taken, while a family of four had 130 pictures.
私も同行者も初めてでしたが、スタッフの方々は皆さんユーモアとサービス精神たっぷりで手際も良く、とても安心して体験できました。
写真のSDカードは1組$30で100枚以上撮ってくれます。2人参加の私たちは107枚。4人参加のご家族は130枚でした。
| Rating: | |
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| Packages: | 高さ180メートル |
| Attended as: | Friends |
| Posted on: | 2015/01/10 |
| Activity Date: | 2015/01/06 |
Reviewed by: Joy
Our experience with Hawaiian Parasail is great and we're so happy we chose them. We did the 800 feet, parasailing was exciting and the view was beyond description.
They were nice an patient with us all the time. Our original reservation was at 4:00pm the first day we got on the island, but our flight was delayed so we called them to see if we can reschedule. They were understandable and helped us with rescheduling, so patient and professional! The activity was rescheduled again due to weather, but we made it on a beautiful morning:)
Staff were nice and professional all the time, we felt safe and welcomed. We also did some whale watching while in the sea, it's the season and you can't miss it!
Quick tip: if you're driving there, check in with them first since there're some free parking spots nearby:)
Highly recommend to everyone!
| Rating: | |
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| Packages: | 800ft Line (8 min) 50% Discount Review Rebate Special |
| Attended as: | Couples |
| Posted on: | 2015/01/09 |
| Activity Date: | 2015/01/02 |
Reviewed by: McKinley Family
December 31, 2014 - I have been para-sailing before, but this time I took my 12 year old daughter with me for her first experience. Why start small - we soared to 800 feet and had a blast. We had a great experience with Hawaiiann Parasail in Waikiki. From their friendly customer service representatives to the van driver to the boat personnel everything was top notch. Apollo and Jamie, our boat driver and para-sail guide were fun. I enjoyed the music on the boat while the other guest's were flying and their system for getting everyone ready to fly was efficient and I felt safe the entire time. I would fly with Hawaiiann Parasail again and recommend them to anyone looking for this type of experience.
| Rating: | |
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| Packages: | 800ft Line (8 min) 50% Discount Review Rebate Special |
| Attended as: | Families |
| Posted on: | 2015/01/08 |
| Activity Date: | 2014/12/30 |
Reviewed by: Yukiko M
I previously enjoyed the Polynesian Cultural Center, but this time, we had a wedding in Waikiki with a large group of 12 people. We were able to see the luau at the nearby Hilton Village, and my new mother-in-law was truly thrilled to see it for the first time. It was really great. Requesting the premium seats was the right choice. Thank you very much.
以前、ポリネシアン文化センターで鑑賞しましたが!今回はウェディングも兼ねてのワイキキで、12人と人数も多く近場のヒルトンビレッジでルアウを見ることができ、初めて見たお嫁ちゃんのお母様が大感激しておられ ホントにヨカッタです。
プレミアムシートをお願いして 正解でした。有難うございました。
| Rating: | |
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| Packages: | 「ゴールデンサークル」プレミアムシート(2015年12月末まで) |
| Attended as: | Families |
| Posted on: | 2015/01/08 |
| Activity Date: | 2014/12/07 |
Reviewed by: さあゆ
As others have shared, there were mostly black fish, but it was great to see the turtles up close. It was cloudy and drizzling, so I had a towel and something to wear over me, but it was still cold in the sea and on the boat. When we went further out, the sun came out and it got warmer, but the cruising was cold and I couldn't feel any elegance... I think it would have been much better if it had been sunny.☆
他の方の体験談の通り黒い魚ばかりでしたが、亀をまじかに見ることができよかったです
曇り空&小雨になってしまいタオルや羽織るものがありましたが、海で冷え船でも寒かったです 沖に行くと晴れ間が差して暖かくなりましたが、クルジーングは寒くて優雅さを感じるどころではなかったです…晴れていたらとても良かったと思います☆
| Rating: | |
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| Attended as: | Couples |
| Posted on: | 2015/01/06 |
Reviewed by: Samantha
What a fun and must-do activity in Oahu! The courtesy pickup van arrived about thirty minutes before our ride right in front of our hotel. The driver, Greg, was funny and knowledgeable about the area, and offered us advice on restaurants and culture.
We boarded the boat with a couple of other groups, with plenty of room to spare. There were cubbies under the seats to keep our clothes and other possessions dry while riding. Most of us went on the 800 foot line, and the views from the top were stunning: deep teal waters and the gorgeous honolulu skyline! On the descent, the captain dipped us into the water, which was very refreshing. However, you can also choose to remain dry. Highly recommend this to anyone visiting!
| Rating: | |
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| Packages: | 800ft Line (8 min) 50% Discount Review Rebate Special |
| Attended as: | Families |
| Posted on: | 2015/01/06 |
| Activity Date: | 2015/01/05 |
Reviewed by: AYA
I was dragged along by my younger brother, who really wanted to go, and although I wasn't too enthusiastic about it, I had a great time. I managed to stand on the board just barely. Riding the waves was fun, but paddling out to the ocean was quite a struggle. I would love to participate again if I have the chance.
どうしても行きたいという弟に引きつられ、気乗りしないまま参加しましたが、楽しかったです。ボードにもかろうじて立てました。ただ、ボードに乗って波に乗っていくのは楽しいのですが、沖までこいでいくのは一苦労でした。また機会があれば参加したいです。
Thank you for participating in the lesson, Aya!
I think it can be quite challenging to use your core muscles to get out to the waves, but please enjoy surfing again when you visit Hawaii!
We look forward to seeing you!
Aya様
レッスン参加していただきありがとうございます!
沖まででるには 腹筋もつかい 大変だと思いますが
是非また ハワイにいらした際は、 ぜひ サーフィン 楽しんでくださいね!
お待ちしています!
| Rating: | |
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| Packages: | グループレッスン |
| Attended as: | Families |
| Posted on: | 2015/01/06 |
| Activity Date: | 2015/01/01 |
Reviewed by: kkk
That was the highlight of our trip! My girlfriend thinks it's the best activity we have done in hawaii! The ship drives fast and the crews are nice. Very very very good experience overall. Hawaii is such a magical place where one can find great activities like this one. We are blessed to have found this place otherwise our trip to oahu (honolulu) hawaii would have been a waste of time. We would recommend everyone to take this trip and you will see what we are talking about here about this trip. Great great great experience after all. We really really really like it with absolutely no regrets. Thanks!!
| Rating: | |
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| Packages: | 800ft Line (8 min) 50% Discount Review Rebate Special |
| Attended as: | Couples |
| Posted on: | 2015/01/05 |
| Activity Date: | 2014/12/26 |
Reviewed by: Fal
This supposedly-risky activity was my & my teenage daughter's v first! The two captains were cool...they were v encouraging. After doing it, we wanna do more and more!! They even dipped our feet in the Pacific Ocean for 3-5 seconds....WOW!! But just as we'd requested them before we began, it was a completely dry takeoff & landing on the boat! One of them kept on taking pictures of our entire 8 minutes of parasailing ride, but they never pressured us to purchase the SD card for $30. All they said was if we were interested we could first see 'em at the check-in kiosk. I couldn't believe the pix came so neat....and that too around 125 of 'em!! That was a no brainer! I am gonna post 'em on Facebook real soon...
| Rating: | |
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| Packages: | 800ft Line (8 min) 50% Discount Review Rebate Special |
| Attended as: | Families |
| Posted on: | 2015/01/05 |
| Activity Date: | 2014/12/30 |
Reviewed by: Kal J
We have never parasailed before so we were v scared in the beginning. The two captains -- Jason & Kevin -- were awesome, n assured us we'll want to do encores after this. Boy were they right! Me & my teenage son went 8 mins on the 800 ft line & had a gr8 time. Waikiki never looked more beautiful!! We both were on cloud 9...literally! The climax was an icing on the cake, when we asked to be slightly dipped in the ocean before landing back on the boat. The pix that they took were well worth the extra $30 we paid. Even on choppy waters, Jason took crisp close-up shots...when we were almost over 200 ft in height. I highly recommend this for everyone!
| Rating: | |
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| Packages: | 800ft Line (8 min) 50% Discount Review Rebate Special |
| Attended as: | Families |
| Posted on: | 2015/01/05 |
| Activity Date: | 2014/12/30 |
Reviewed by: FUJITA
I participated alone. Since I have experience, I inquired in advance whether I could choose a rental surfboard other than a soft board, and I received a response that I could choose either a soft board or a regular longboard (11 feet). When I arrived at the shop and mentioned this, a Japanese male coach abruptly responded, "Who said that?" in a confrontational manner. He also said, "If you have experience, you should just rent a board," which left me feeling very frustrated. I had hoped to only have a guide, but due to various circumstances, I applied for the school... Even when I asked other questions, he showed no willingness to listen and maintained an attitude of "just do as we say." It was disappointing because the responses from the other coaches were not bad, but overall, my impression is the worst. I never want to see his face again. I don't think he is suited for customer service.
一人で参加しました。
経験があるので、事前にレンタルのサーフボードをソフトボード以外も選べるのか問い合わせたところ、ソフトボードか普通のロングボード(11フィート)を選べるとの返事がありました。
ショップに到着し、その旨を聞いたところ日本人の男性コーチが「そんな事誰が言った?」と
いきなりのケンカ腰での返事。
「経験があるのなら、レンタルボードすればいいでしょ」との発言もあり、非常に憤りを覚えました。こちらもガイドのみを希望したかったのですが色々な事情でスクールを申し込んだ訳で・・・
他の質問をしても、彼は全く聞く耳を持たず「こちらの言うとおりにしろ」という態度を取るばかりでした。
他のコーチの対応は悪くなかっただけに残念ですが、全体の印象としては最悪です。
もう二度と彼の顔を見たくありません。接客業には向いてないと思います。
Dear Fujita,
I sincerely apologize for the unpleasant experience you had at our shop.
Regarding this matter, I agree with your comments. I will issue a strict warning to the instructor and provide them with additional customer service training.
If you happen to visit Hawaii again and wish to enjoy surfing, I would like to offer you private lessons with other staff at no charge.
Additionally, we will provide a 50% discount for lessons with a professional surfer.
I understand that after having a negative experience, you may not want to return, but I would be delighted if you could visit us again.
Once again, I am truly sorry for the unpleasant experience you had.
Thank you.
Fujita様
このたびは 当ショップにて 不快な思いをさせてしまい 申し訳ございませんでした。
この件に関しましては、お客様のコメントどおりです。
インストラクターには 厳重注意するとともに、 再度 カスタマーサービストレーニングをさせていただきます。
もし 再度ハワイに来ることがあり、 サーフィンを楽しみたいとお思いでしたら
プライベートレッスンを再度 他のスタッフと受けていただけたらと思います(料金は発生いたしません)
また プロサーファーとレッスンを50%オフ させていただきます。
一度いやな思いを されると もう足を運びたくないかもしれませんが
もしよろしければ 再度 お越しいただけると うれしいです。
今回は 本当に不快な思いをさせてしまい 申し訳ございませんでした。
Thank you
| Rating: | |
|---|---|
| Packages: | グループレッスン |
| Attended as: | Solo Travelers |
| Posted on: | 2015/01/05 |
| Activity Date: | 2015/01/01 |
Reviewed by: Mleigh1308
Time of my life! Everything was so smooth. I was nervous for take off and landing but it was effortless. Absolutely stunning. Would do it over and over again!!
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| Packages: | Deluxe Flight - 800ft Line (8 min) with Transportation |
| Attended as: | Families |
| Posted on: | 2015/01/04 |
| Activity Date: | 2015/01/01 |
Reviewed by: ゆうり
I participated with my sister. Since neither of us speaks English, I was a bit anxious that we could only understand the instructions through feelings. However, the captain was cheerful and communicated with gestures, which allowed us to have a great time! We were able to communicate with other foreigners on board through gestures, and although there are many Japanese people in Hawaii, we could still experience a sense of being abroad.
I was unsure about how high we would go while parasailing, but even at 90 meters, it was totally manageable! The ascent and descent were slow, so there was no feeling like a roller coaster, allowing us to enjoy the scenery and even take pictures.
The price is a bit steep, but I would definitely want to do it again when I come to Hawaii!
妹と参加しました。
2人とも英語が喋れないので、注意事項などを説明して頂いてもフィーリングでしか分からなかったのが、少し不安でした。
しかし、船長さんも陽気で、身振り手振りで教えてくれるので、楽しく過ごすことができました!
一緒に乗った外国人の方と身振り手振りでコミュニケーションしたりと、ハワイは日本人が多いといいますが、外国気分を味わうことができました(^_^)
パラセーリングも何メートル飛ぶかを悩んだのですが90mでも全然余裕でした!
上昇するときも降りるときもゆっくりなので、ジェットコースターのような感覚は一切なく景色を楽しむことができ、写メを取る余裕も(笑)
お値段が少々はりますが、ハワイに来たらまたやりたいです!
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| Attended as: | Families |
| Posted on: | 2015/01/04 |
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Reply from activity provider
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We sincerely apologize that the activity you participated in did not meet your expectations. Upon checking with the operating company, we have been informed that the trolley you were on became stranded due to an accident involving construction vehicles. We are sorry for not providing a proper explanation regarding this matter. Based on your valuable feedback, we will strive to provide services that will ensure your satisfaction in the future. Thank you for your continued support.
VELTRA Customer Support Team
このたびはご利用頂きましたアクティビティがご満足いただける結果となりませんでしたこと、心よりお詫び申し上げます。
催行会社に確認しましたところ、お客様が乗車されておりましたトロリーが、工事車両のアクシデントで立ち往生してしまったと報告をうけております。
きちんとご説明ができておりませんでしたこと、申し訳ございません。
お客様からの貴重な体験談を元に、更にご満足いただけるサービスを提供出来るよう努めて参りますので今後ともよろしくお願いします。
VELTRAカスタマーサポートチーム