Reviewed by: Andi
This was a great introduction to snorkeling for our apprehensive teen. Nick was fun, knowledgeable, and patient. We learned about the sealife of Oahu and had so much fun, too. Highly recommend!
| Rating: | |
|---|---|
| Packages: | Guided Snorkel Tour at Magic Island Lagoon |
| Attended as: | Families |
| Weather: | Sunny |
| Posted on: | 2025/10/16 |
| Activity Date: | 2025/10/14 |
Reviewed by: KH
Jenny was very patient and kind with my 10 year old who had anxiety. This was a good beginner snorkel lesson!
| Rating: | |
|---|---|
| Packages: | Guided Snorkel Tour at Magic Island Lagoon |
| Attended as: | Families with Young Children |
| Weather: | Cloudy |
| Posted on: | 2025/08/02 |
| Activity Date: | 2025/07/07 |
Reviewed by: Angela
I kept jumping back and forth with scuba diving vs snorkeling. I’m glad I chose snorkeling! our instructor was Rida, he made the experience great with his cheesey jokes and his knowledge of the sea life. He was also very kind and understanding to those who were very afraid of deep water and using the snorkel for the first time.
| Rating: | |
|---|---|
| Packages: | Guided Snorkel Tour at Magic Island Lagoon |
| Attended as: | Couples |
| Weather: | Sunny |
| Posted on: | 2025/04/29 |
| Activity Date: | 2025/04/26 |
Reviewed by: MommyBear007
Nick was AWESOME! We went as a family (child age 11) and we thoroughly enjoyed the experience.
| Rating: | |
|---|---|
| Packages: | Guided Snorkel Tour at Magic Island Lagoon |
| Attended as: | Families |
| Weather: | Sunny |
| Posted on: | 2025/04/07 |
| Activity Date: | 2025/04/03 |
Reviewed by: Mel
We had so much fun. The tour was easy to follow. Beautiful fish, coral, anemone, and more. Definitely check it out
| Rating: | |
|---|---|
| Packages: | Guided Snorkel Tour at Magic Island Lagoon |
| Attended as: | Couples |
| Weather: | Sunny |
| Posted on: | 2025/03/16 |
| Activity Date: | 2025/02/22 |
Reviewed by: sr
I made a reservation because it was stated that there would be a Japanese-speaking crew, but there was no Japanese-speaking crew. However, the crew members did their best to entertain us, and even though I'm not good at swimming, I was able to swim with the sea turtles and had a great time. It was nice to swim with the sea turtles and the crew (who only spoke English) were kind, but it was a bit disappointing that the information was incorrect.
日本語クルー確約と記載があったため予約しましたが、日本語クルーはいませんでした。
しかし、クルーの方が一生懸命楽しませてくれたので、泳ぐのが苦手な私でもウミガメと泳ぐことができ、無事に楽しむことができました。
ウミガメと泳げたこと、クルー(英語のみ)が親切だったので、良かったですが、情報が違うのはちょっと、、、
前日に連絡があるので、情報が正しいのか確認した方が良さそうです。
Thank you very much for participating in our Turtle & You tour and for providing your valuable feedback.
We sincerely apologize for the absence of a Japanese-speaking crew member, despite the information indicating that one would be present. Upon investigation, we found that there was a miscommunication between the operations team and the reservation team, which resulted in incorrect information being provided. We are truly sorry for not meeting your expectations.
We are very pleased to hear that you were still able to enjoy the experience of swimming with the sea turtles alongside the crew. Thank you for your kind words about their service.
Moving forward, we will strengthen our inter-departmental communication to ensure that similar errors do not occur and that we can provide accurate information. We will thoroughly share your feedback within our company and use it for future improvements.
Once again, thank you very much for your valuable feedback.
この度は弊社のタートル&ユーツアーにご参加いただき、また貴重なご意見をお寄せいただき、誠にありがとうございます。
日本語クルー確約の記載があったにもかかわらず、日本語クルーがいなかった件につきまして、心よりお詫び申し上げます。
確認いたしましたところ、オペレーション側と予約チーム間の情報共有に手違いがあり、正しいご案内ができておりませんでした。ご期待に沿えず、大変申し訳ございません。
そのような状況の中でも、クルーと一緒にウミガメと泳ぐ体験を楽しんでいただけたとのこと、本当に嬉しく思います。また、クルーの対応をお褒めいただき、ありがとうございます。
今後は同様の誤りが発生しないよう、部署間の連携をより強化し、正確な情報をお届けできるよう努めてまいります。
sr様から頂いたご意見は、社内でしっかりと共有し、今後の改善に活かしてまいります。
改めまして、この度は貴重なご意見をお寄せいただき、誠にありがとうございました。
| Rating: | |
|---|---|
| Packages: | 【日本語クルー乗船確約】10:00発プラン(2025年3月まで) |
| Attended as: | Friends |
| Weather: | Sunny |
| Posted on: | 2025/02/26 |
| Activity Date: | 2025/02/24 |
Reviewed by: みみ
There was singing, services like spam rice balls, hula dancing, and a lot of other activities besides sea turtle snorkeling, which made it enjoyable! Having a Japanese guide eased my worries. The sea was also very beautiful.
However, reflecting on my experience, I had never gotten seasick before, so I didn't take any motion sickness medication, but the boat rocked quite a bit and I started to feel unwell. I think it would have been better to take the medication. Perhaps reading the lyrics while singing contributed to my nausea as well. My husband and son went up to the second floor of the boat and said they really enjoyed feeling like they were driving the boat, so I think I would have enjoyed it even more if I could have done that too...
歌あり、スパムおにぎりなどのサービスあり、フラダンスもありで、ウミガメシュノーケリング以外のものも盛りだくさんで、楽しめました!!日本人ガイドさんがいてくれたので不安もありませんでした。海もとてもキレイ。
ただ自分への反省として、今まで酔ったことがなかったので酔い止めは飲まなかったのですが、結構船が揺れて気分が悪くなってしまいました。酔い止めは飲んだ方がよかったかなと思いました。もしかしたら、歌を歌う時に文字を読んだのも、酔いに繋がったのかも。夫と息子は船の2階に上がって、自分が船を運転している気分になってとても楽しめたと言っていたので、それも出来たらもっと楽しめたな…と思いました。
I recommend taking motion sickness medication. Also, if you're feeling well, definitely check out the second floor of the boat!
酔い止めを飲んでおくことをお勧めします。あとは、元気ならぜひ船の2階に上がってみてください!
Dear Mimi,
Thank you very much for participating in our "Turtle & You, Waikiki Turtle Snorkeling"!
We are very pleased that having a Japanese guide allowed you to join us with peace of mind and that you enjoyed experiences beyond snorkeling, such as singing, hula dancing, and spam musubi. We're glad you could take advantage of the spam musubi service, which is available only until the end of March this year.
Thank you also for your feedback regarding seasickness. It can be easy to get seasick due to the ocean's swaying, so we recommend preparing motion sickness medication. We hope that next time you join us, you will also go up to the second floor of the boat and have an even more enjoyable time!
We sincerely look forward to seeing you again 🌺 Mahalo
みみ様
このたびは弊社の「タートル&ユー、ワイキキタートルシュノーケリング」にご参加いただき、誠にありがとうございました!
日本人ガイドがいたことで安心して参加していただき、歌やフラダンス、スパムむすびなど、シュノーケリング以外の体験もお楽しみいただけたこと、大変嬉しく思います。
スパムむすびのサービスは今年の3月末までとなりますので、ラストチャンスでご利用いただけて良かったです。
また、船酔いについてのご感想もありがとうございます。海の揺れによっては酔いやすいこともあるので、酔い止めの準備はおすすめです。次回ご参加の際には、ぜひ船の2階にも上がって、さらに楽しい時間をお過ごしいただけたらと思います!
またお会いできる日を心より楽しみにしております🌺 マハロ
| Rating: | |
|---|---|
| Packages: | 【日本語クルー乗船確約】10:00発プラン(2025年3月まで) |
| Attended as: | Families |
| Weather: | Sunny |
| Posted on: | 2025/02/23 |
| Activity Date: | 2025/02/17 |
Reviewed by: Nini
The tour is not good at all and I did not see fish and other sea animals
| Rating: | |
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| Packages: | Guided Snorkel Tour at Magic Island Lagoon |
| Attended as: | Couples |
| Weather: | Cloudy |
| Posted on: | 2025/02/13 |
| Activity Date: | 2025/02/11 |
Reviewed by: Es
What a rip off ! It says on their website that they will snorkeling for 45 to 60 minutes but they were only snorkeling for 25 minutes! Kylie was not friendly and accommodating. She made my daughter's experience horrible
| Rating: | |
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| Packages: | Guided Snorkel Tour at Magic Island Lagoon |
| Attended as: | Families |
| Weather: | Sunny |
| Posted on: | 2025/01/03 |
| Activity Date: | 2024/12/28 |
Reviewed by: Sean C. Wong
Awesome.
Value for money. Worth every penny I paid for. Punctuated my honeymoon ending on a high note.
| Rating: | |
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| Packages: | Guided Snorkel Tour at Magic Island Lagoon |
| Attended as: | Couples |
| Weather: | Sunny |
| Posted on: | 2024/12/21 |
| Activity Date: | 2024/12/19 |
Reviewed by: Family snorkelers
For most of our group this was their first time snorkeling. Ryan was so patient, helpful and supportive, and gave great instructions — we highly recommend snorkeling in the Magic Island Lagoon for first timers. And with Ryan’s excellent support, videos of our experience, and patience we all had an awesome time. Be sure to heed the 30 minutes early arrival as we had a difficult time finding them (no sign) but they were near life station 1G which should be communicated in advance. We still got started right on time so it all worked out.
| Rating: | |
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| Packages: | Guided Snorkel Tour at Magic Island Lagoon |
| Attended as: | Families with Young Children |
| Posted on: | 2024/10/28 |
| Activity Date: | 2024/10/26 |
Reviewed by: newbie
Big shout out to Scott and his team! We just took our first ever snorkel and my wife does not swim well and is afraid of the water. Scott is a very calm and encouraging person, my wife held on to the float and with the life vest had no worries about sinking. Sure the water was murky today, yet we saw fish, and held a starfish, a sea cucumber, and an urchin. Way cool!
| Rating: | |
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| Packages: | Guided Snorkel Tour at Magic Island Lagoon |
| Attended as: | Couples |
| Posted on: | 2024/09/27 |
| Activity Date: | 2024/09/25 |
Reviewed by: THERESA
Excellent experience! Andrew was amazing! So much fun! He let us touch some
Marine life! So exciting! I would definitely recommend to family and friends! It was well organized and just amazing! Book the snorkeling early it's better! The location is perfect!
| Rating: | |
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| Packages: | Guided Snorkel Tour at Magic Island Lagoon |
| Attended as: | Couples |
| Posted on: | 2024/09/12 |
| Activity Date: | 2024/09/07 |
Reviewed by: AJ Travels
Cons: Location wasn’t too clear, better signage in the future would be great.
Buoyant donut was too small for the amount or people, so lots of bumping and kicking, including from the trainer. A bigger float donut would be perfect.
Water was murky, but not much can be done about that. Maybe a heads up from the diver if they have an indication of the water condition before hand would help.
Pros: Diver was great in making sure that we got to see a few fish. He also dove down to grab some of the water life and we got a chance to hold them in our hands.
We brought our own snorkel and mouth piece, and diver was very helpful in making sure it was secure to their masks.
Diver was very knowledgeable and got us checked out with our photos and videos in hand very quickly.
Definitely recommend this for super beginners!
| Rating: | |
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| Packages: | Guided Snorkel Tour at Magic Island Lagoon |
| Attended as: | Couples |
| Posted on: | 2024/08/08 |
| Activity Date: | 2024/08/05 |
Reviewed by: Billmire
This activity was great for beginners. The instructor was amazing and made sure everyone had a good time.
The only drawback that day was water was very murky and made it difficult to see as many see fish and other sea creatures.
I would highly recommend this activity and instrutor.
| Rating: | |
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| Packages: | Guided Snorkel Tour at Magic Island Lagoon |
| Attended as: | Families |
| Posted on: | 2024/08/05 |
| Activity Date: | 2024/08/03 |
Reviewed by: Great experience
Great experience family 1st time snorkeling guide funny and made you feel comfortable in the water
| Rating: | |
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| Packages: | Guided Snorkel Tour at Magic Island Lagoon |
| Attended as: | Families |
| Posted on: | 2024/07/06 |
| Activity Date: | 2024/07/04 |
Reviewed by: Susan
Absolutely one of my favorite things that we did. Our guide Micky was friendly, helpful and knowledgeable. I would recommend this to anyone. We saw some cool sea life and had the opportunity to hold some sea creatures.
| Rating: | |
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| Packages: | Guided Snorkel Tour at Magic Island Lagoon |
| Attended as: | Families |
| Posted on: | 2024/04/30 |
| Activity Date: | 2024/04/27 |
Reviewed by: Alexgreen
Had so much fun! Micky was amazing; gave clear instructions and made us feel comfortable and safe! Great knowledge as well. Super beginner friendly! All the gears fit great. Highly recommend :)
| Rating: | |
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| Packages: | Guided Snorkel Tour at Magic Island Lagoon |
| Attended as: | Solo Travelers |
| Posted on: | 2024/04/29 |
| Activity Date: | 2024/04/27 |
Reviewed by: Bec
We loved our snorkeling experience, our guides were always friendly and helpful. I had my two children with me with varying abilities and the guides were easily able to accommodate for them. We had a fantastic experience.
| Rating: | |
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| Packages: | Guided Snorkel Tour at Magic Island Lagoon |
| Attended as: | Families |
| Posted on: | 2024/04/27 |
| Activity Date: | 2024/04/01 |
Reviewed by: Max
We did snorkeling yesterday. Nick is very good. He is professional and very nice. The tour was exactly as prescribed. No boat ride required and it’s in lagoon which is perfect for my 9 year old son. He gets seasick easily. It’s perfect for beginners. I will definitely recommend.
| Rating: | |
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| Packages: | Guided Snorkel Tour at Magic Island Lagoon |
| Attended as: | Families with Young Children |
| Posted on: | 2024/04/13 |
| Activity Date: | 2024/04/11 |
Reviewed by: Rachel J
Really happy with the experience, my son and I loved it. He is a comfortable swimmer, while I just started learning a month ago. He felt comfortable enough to snorkel without holding onto the buoy used by our guide, while I did not yet. It was a perfect introduction to snorkeling in a safe environment.
| Rating: | |
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| Packages: | Guided Snorkel Tour at Magic Island Lagoon |
| Attended as: | Families |
| Posted on: | 2024/04/11 |
| Activity Date: | 2024/04/09 |
Reviewed by: Simon
We had a great time with Micky. My family and I enjoyed our first snorkeling experience in Hawaii.
| Rating: | |
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| Packages: | Guided Snorkel Tour at Magic Island Lagoon |
| Attended as: | Families with Young Children |
| Posted on: | 2024/04/02 |
| Activity Date: | 2024/03/31 |
Reviewed by: Rw
I would definitely do this again when visiting. Our instructor Faith was so sweet and professional.
| Rating: | |
|---|---|
| Packages: | Guided Snorkel Tour at Magic Island Lagoon |
| Attended as: | Families with Young Children |
| Posted on: | 2024/03/20 |
| Activity Date: | 2024/03/18 |
Reviewed by: LG
My 12 year enjoyed a lot. I am a non swimmer but with Faith guide it was a very good experience.
| Rating: | |
|---|---|
| Packages: | Guided Snorkel Tour at Magic Island Lagoon |
| Attended as: | Families |
| Posted on: | 2024/02/28 |
| Activity Date: | 2024/02/26 |
Reviewed by: Barbara
I had a great time snorkelling in Honolulu.
I can't swim but thanks to Scott I managed to enjoy the experience.
The Magic Island Lagoon is a safe and beautiful place.
I really enjoyed the activity.
| Rating: | |
|---|---|
| Packages: | Guided Snorkel Tour at Magic Island Lagoon |
| Attended as: | Solo Travelers |
| Posted on: | 2024/02/17 |
| Activity Date: | 2024/02/15 |
Reviewed by: Angela
Snorkeling with Mickey was so much fun! It was good to see that he was enjoying it as much as we were, even though it’s something he’s done many times. He really knows how to make you feel at ease while in the water, even for first time or lesser experienced swimmers. The activity itself was very cool. We got to see some interesting animals at the ocean floor, such as sea cucumbers, sea urchins, and even some fish. I would definitely recommend to anyone who is thinking of signing up for it, and for such a reasonable price too. Surprisingly the photo’s actually turned out quite well too.
| Rating: | |
|---|---|
| Packages: | Guided Snorkel Tour at Magic Island Lagoon |
| Attended as: | Families |
| Posted on: | 2023/12/31 |
| Activity Date: | 2023/12/29 |
Reviewed by: Pearson fam
The basics were very helpful, however, the limitations with life vests and the lack of actual sea life made it a little less of a good experience. Overall it was received well by the family and was fun enough.
| Rating: | |
|---|---|
| Packages: | Guided Snorkel Tour at Magic Island Lagoon |
| Attended as: | Families |
| Posted on: | 2023/12/31 |
| Activity Date: | 2023/12/29 |
Reviewed by: さつき&みどり
The meeting place was hard to find, and I was made to wait a long time, which was disappointing, especially since I was treated rudely. However, I managed to make it in time for the start, and once I joined, the instructor who went into the sea with us was very kind and great. There weren't many fish, but the starfish were interesting. I also enjoyed the scenery of Magic Island.
待ち合わせ場所がわかりづらく、長く待たされたうえ、失礼な態度を取られたのが残念でした。何とか開始時間に間に合い,気を取り直して参加したところ、海に一緒に入ってくれたインストラクターはとても親切で良かったです。魚はたくさんではないけど,ヒトデがおもしろかった。マジックアイランドの景色も楽しめました。
| Rating: | |
|---|---|
| Attended as: | Solo Travelers |
| Posted on: | 2023/10/11 |
| Activity Date: | 2023/05/27 |
Reviewed by: Katie
My cousin and I booked this snorkeling tour as it was her first time and she didn't feel comfortable being out in super deep in the water or in a very open area. The lagoon where this snorkel tour is hosted is great as it has rock barrier walls all around to protect it from large waves. Our tour guide, Micki was so knowledgeable and was able to tell us so much about the fish and coral that we could see. This is a great tour for beginners or families with younger children who want to try out snorkeling! Would highly recommend it!
| Rating: | |
|---|---|
| Packages: | Guided Snorkel Tour at Magic Island Lagoon |
| Attended as: | Friends |
| Posted on: | 2023/09/21 |
| Activity Date: | 2023/09/16 |
Reviewed by: Lorraine
MIckey did a great job of explaining and making sure that everyone felt safe and had a good time. I only wish we could have stayed out longer.
| Rating: | |
|---|---|
| Packages: | Guided Snorkel Tour at Magic Island Lagoon |
| Attended as: | Families |
| Posted on: | 2023/08/13 |
| Activity Date: | 2023/08/11 |
Tips and suggestions
Reply from activity provider
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It seems like it would be a good idea to confirm whether the information is correct since there will be contact the day before.