Waikiki
I had my elderly father and mother participate in a tour. On the day of the tour, the tour company made a mistake with the meeting time and arrived an hour early, so they didn't come to pick them up no matter how long they waited. My mother managed to think on her feet and contacted the tour company, allowing them to join the tour that was scheduled an hour later.
The day before, I had provided the emergency contact information to the tour company, yet they decided to mark them as absent simply because "they weren't at the meeting place" without properly confirming. If they had checked thoroughly, they would have realized they had mixed up the times. What would have happened if my mother hadn't contacted them?
After returning from the tour, I reached out to the tour company, but their response was, "If you were able to join the next tour..." It completely ruined what was supposed to be a meaningful trip for my parents.
高齢の父と母をツアーに参加させました。
当日、ツアー会社が集合時間を間違え1時間前のツアーの迎え時間で来てしまい、いくら待っても迎えに来ず…。母が何とか機転を利かせてツアー会社に連絡し、最初に予定していたものの1時間後のツアーに参加することが出来ました。
前日には、ツアー会社に緊急連絡先も伝えておいたのに、「集合場所にいなかったから。」という理由できちんと確認もしないまま不参加と判断するものはいかがかと。しっかり確認していれば、次の時間と間違えていたと気がついたと思います。母が連絡していなかったらどうしていたのでしょうか??
ツアーから戻って来てからツアー会社に連絡しましたが、「次のツアーに参加できたなら…。」という対応でした。
折角の親孝行旅行が台無しになってしまいました。
Aloha, and thank you for sharing your review. I am very disappointed to know that your overall experience was not exceptional, and I sincerely apologize for the inconveniences you encountered. We look forward to your valuable feedback. Additionally, I am sharing your review with the General Manager and leadership team to ensure we can provide a fun experience for all guests. Mahalo for sharing details about areas where we can improve.
アロハ、そしてレビューを共有してくれてありがとう。あなたの全体的な経験が例外的ではなかったことを知って非常に失望しており、あなたが経験した不便を心からおaびします。貴重なご意見をお待ちしております。また、すべてのゲストに楽しい体験をお届けできるよう、レビューをジェネラルマネージャーおよびリーダーシップチームと共有しています。私たちが改善する可能性のある分野に関する詳細を共有してくれたマハロ。
Although you can't see the grand ocean scenery like in a painting, you can enjoy a surreal underwater world at the "20,000 Leagues Under the Sea" attraction in Tokyo DisneySea! It's especially recommended for those who are not good at swimming and don't want to dive! However, if you're prone to seasickness, it's a good idea to take some motion sickness medication beforehand. I also tend to get seasick, but I prepared in advance based on prior information, so I was able to enjoy the underwater scenery until the end!
絵に描いたような壮大な海の中の様子は見れませんが、非日常の世界をリアルな海の中をディズニーシーにある海底二万マイルというアトラクションにのように楽しめました!
泳ぎが苦手でダイビングはやりたくないなぁって方は特にオススメです!
ただ船酔いしやすい方は酔い止め飲んでおくと安心です!私も船酔いしやすいですが、前情報から酔い対策してたので最後まで楽しく海底を鑑賞できました!
Aloha! We're glad you enjoyed the cruise at such a unique and beautiful location in Waikiki. Thank you for sharing your experience and recommendations. We hope to see you again in the future. Mahalo!
アロハ!ワイキキの非常にユニークで美しい場所でのクルーズを楽しんでいただけたことを嬉しく思います。あなたの経験と推奨事項を共有していただきありがとうございます。将来またご参加ください。マハロ!
This time, I participated with my two grandchildren. They were thrilled to gradually dive underwater. We enjoyed the rarely seen seabed. One disappointment was the condition of the headphones...
今回二人の孫と参加しました。徐々に潜水していく様子に孫たちは大喜びでした。滅多に見れない海底を堪能しました。
一つ残念なのは、ヘッドフォンの調子が…
The crew was sensational! I loved their friendliness, easy-going American attitude and care for their passengers.
We loved the afternoon and were fortunate to see some wildlife.
Highly recommended.
It was a perfect day with calm waves and good weather, where neither the boat nor the submarine swayed, and visibility was excellent. By chance, there were only Japanese people, so all the explanations were in Japanese, which was lucky. The scuba diving instructor was very knowledgeable about fish and provided detailed explanations very kindly. It was a quick one-hour underwater exploration.
波も穏やかな良い天気で、船も潜水艦も揺れず、視界も良好で言うことなしの日でした。たまたま日本人ばかりになり、解説は全て日本語になりラッキーでした。スキューバダイビングのインストラクターもされているとのことで、魚のことについても詳しく、とても丁寧に解説してくださいました。あっという間の1時間の海底探索でした。
I participated in a submarine tour for the first time. At first, I waited and waited at the meeting point for the 9:30 tour, but no one came, and it was almost 10:00. I started to worry that I had gone to the wrong place and was about to give up when the pickup finally arrived. Although we started off on a negative note, the submarine tour itself was great. We got to see sea turtles, and the kids were excited throughout their first experience in a submarine and seeing the underwater scenery. Not only was the underwater experience amazing, but the views from the boat were also fantastic. We could see Diamond Head the whole time, and we took a lot of great photos. It became a wonderful memory of our time in Hawaii, and I am very satisfied.
初めて潜水艦ツアーに参加しました。
最初、9:30の集合場所に待っても待っても迎えが来ず、時間は10:00前に。場所を間違えてしまったのかと不安になり、もう無理だと諦めかけたところに遅れて迎えが到着。スタートはマイナスからでしたが、潜水艦ツアー自体は良かったです。海亀も見れたし、子供達も初めての潜水艦や海底の景色に終始興奮気味でした。海の中も去ることながら、船からの景色も最高でした。ずっとダイヤモンドヘッドが見え、たくさんいい写真がとれました。ハワイでの良い思い出になり、大満足です。
The boat to the submarine was quite rocky, but the submarine itself didn't sway much, and I was able to see a lot of fish, which made me very satisfied. If you're prone to seasickness, taking motion sickness medication is a must.
潜水艦に行くまでの船が結構揺れましたが、潜水艦はあまり揺れず、魚もたくさん見ることができ、満足でした。船酔いしやすい方は酔い止め必須です。
Pickup from the hotel to near Hilton.
There were hardly any Japanese people at the meeting place.
It was helpful that there was a Japanese channel on the headphones in the submarine.
However, you can't see big fish, and you won't see beautiful fish, so if you expect those, you'll be disappointed.
ホテルからヒルトンそばまでピックアップ。
集合場所はほぼ日本人はいませんでした。
潜水艦ではヘッドフォンから日本語のチャンネルがあるから助かりました。
ただ大きな魚は見えないし、綺麗な魚も見れないのでそういうものを期待するとがっかりします。
I got seasick while transferring from the boat to the submarine. If you're prone to motion sickness, be sure to prepare some medication. It can ruin a wonderful experience.
船から潜水艦への乗り換えで、私は酔いました。必ず乗り物に弱い人は酔い止めを準備して下さい。せっかくの体験が台無しです。
The sea was more beautiful than I expected, and I could see fish, sunken ships, and planes very clearly. I was also able to encounter a sea turtle, which was great. However, not only the submarine but also the boat to get there swayed quite a bit, so those who are prone to motion sickness should be prepared.
思っていた以上に海がキレイで、魚や沈んだ船や飛行機などよく見えました。海ガメにも出会えたし良かったです。ただ、潜水艦だけでなくそこまで行くための船もかなり揺れますので乗り物酔いされる方は相応の覚悟が必要かと。
This was a fun experience to be in a submarine! Very professional and a funny captain. I would not expect seeing a ton of sea creatures as this is a very protected environment they have created for this experience.
Mahalo
Aloha! We’re so happy you and your wife enjoyed your time exploring a very unique and beautiful part of Oahu! Thank you for sharing the fun time you had with us. We hope you’ll join us again soon! Mahalo!
Before switching to the submarine, the boat we were on had sea turtles approaching, so we were able to see the turtles up close, and the children were very happy.
潜水艦に乗りかえる前に乗る船には、海亀が近づいてくるので間近で亀を見ることも出来て、子供達も大変喜んでいました。
Aloha! Thank you for sharing your submarine ride experience. We are glad you enjoyed exploring with us. Please join us again soon for another underwater adventure! Mahalo!
アロハ!潜水艦の乗車体験を共有していただきありがとうございます。私たちと一緒に探索して楽しんでいただけたことをうれしく思います。すぐに別の海中アドベンチャーにご参加ください!マハロ!
I was worried about seasickness, but the weather on the day was nice, and we were able to enjoy ourselves. My family was also very happy, and it became a great memory.
船酔いを心配しましたが、当日の天候もよく楽しむことが出来ました。家族も非常に喜んでおり、いい想い出となりました。
We gathered at 8:30 and boarded the boat around 9:15. We waited quite a while. From there, it took about 20 to 30 minutes to reach the submarine. The submarine dives into the deep sea, and the scenery is certainly interesting, but it's not very clear. It's difficult to take good photos with a smartphone. It was somewhat frustrating.
8時半に集合して、船に乗ったのが9時15分ぐらい。ずいぶん待った。そこから潜水艦まで20〜30分。潜水艦は潜って深海の景色は確かに面白いが、あまりくっきり見えない。スマホで撮影するとうまく撮れない。なんとなくもどかしかった。
Aloha. Thank you for sharing your review. In fact, at depths exceeding 50 feet, a phenomenon known as "color absorption" occurs. This means that fish and corals with bright colors near the surface take on duller hues, and often everything appears blue. However, this is a privilege of being able to see the ocean at depths that are usually not experienced. We look forward to your valuable feedback and hope to welcome you on another underwater adventure in the future.
アロハ。レビューを共有してくれてありがとう。事実、50フィートを超える深さでは「色の吸収」と呼ばれる現象が発生します。これは、表面近くに明るい色を持つ魚やサンゴがより鈍い色合いを帯び、多くの場合すべてが青く見えることを意味します。ただし、これは、通常は体験できない深さで海を見ることができる特典です。貴重なご意見をお待ちしております。また、今後の別の水中アドベンチャーでお迎えできることを願っています。
Enjoyed everything we were treated fairly and felt welcome when we arrived..best deal in Honolulu if u just want to go for a short trip out along the shoreline of Waikiki and see some deep blue ocean water.. not bad for the price .
I participated in the 10 AM session with my 4-year-old son. The guide, who has experience scuba diving in Japan, was fantastic! He encouraged my son, who was scared to go down the stairs to the submarine, saying, "It's not scary—it's exciting!" The guide was also fluent in Japanese and shared a lot of interesting details about the ocean, likely due to his scuba diving experience. Although the view was somewhat monochrome, my son was thrilled every time we got closer to the reef, exclaiming, "It's the fish's house!" I recommend bringing a jacket since it gets cold in the submarine. The round-trip boat ride was quite bumpy, but I didn't get seasick since I stayed on the second deck. According to the staff, it's easier to get seasick on the first floor. You could buy commemorative photos with a card, but it seems cash is the main method of payment. We even saw turtles from the boat, making it a very satisfying tour.
4歳の息子と2人で10時の回に参加しました。スキューバダイビングで日本にいらしたことのあるというガイドさんが最高でした!潜水艦への階段を降りるのを怖がった息子に「怖くないよ〜excitingよ!!」と声を掛けて支えて下さいました。ガイド自体も流暢な日本語でおもしろく、スキューバダイビングをされているせいか海の様子もとても詳しく伝えてもらいました。割とモノクロな視界ではありますが、息子も魚礁に近づく度に「おさかなのおうち!!」と大喜びでした。潜水艦は冷えるので、上着を持って行く事をお勧めします。往復の船は結構揺れましたが、ずっと2階デッキにいたせいか酔いませんでした。スタッフの方曰く、1階の方が酔いやすいとのこと。記念写真はカードでも買えましたが、基本は現金のようです。船から亀も見れて、大満足のツアーでした。
My family and I were very impressed. We were able to see a kaleidoscope of fishes even a shark and leopard stingray. We were even able to see large leather back sea turtles. Definitely worth it
Mahalo for your review! We are so happy to hear that you enjoyed your recent experience with us. We're also excited you were able to see some great marine life! We hope to have the pleasure of welcoming you back aboard in the future! A hui hou (until next time).
The guide, who was fluent in Japanese, taught us various things and made everything easy to understand! That guide was also fluent in English and Chinese. It was my first time on a submarine, so I was excited the whole time. However, I felt there were a bit fewer fish than expected, but I was very satisfied because I got to see a sea turtle! Being able to see the depths of the ocean at 30 meters was truly mystical! I highly recommend this tour!
日本語がペラペラなガイドさんがいろいろ教えてくださり、分かりやすかったです!そのガイドさんは英語、中国語もペラペラでした。
潜水艦は初めてだったので終始興奮でした
ただ、お魚がちょっと少なかったかなという印象でしたが海ガメにも出会えたのでとっても満足です‼️30メートルも深い海の中を見ることができてとても神秘的です!おすすめツアーです!
Thank you for your review! We are glad to hear that you enjoyed exploring with us, and we will definitely share your thoughts about the guides being funny and passionate! We love hearing feedback from our guests, and we are happy to know that you had a wonderful submarine adventure. We hope to see you again!
あなたのレビューのためのマハロ!私達はあなたが私達と探索することを楽しんだことを聞いてうれしく思います、そして私達はあなたが彼らがおかしくて情熱的であると思ったというガイドと必ず共有するでしょう!私達は私達のゲストからのフィードバックを聞くのが大好きで、あなたが素晴らしい潜水艦の冒険をしたことを知ってうれしく思います。またお会いしましょう!
I have been to Hawaii many times, but the Atlantis Submarine was a first-time experience for me. There was Japanese audio available, but I didn't feel the need for it because the Japanese spoken by the guide was very interesting. I was very lucky to see both a sea turtle sleeping and swimming at the same time. The windows were smaller than I imagined, so it was definitely the right choice to book the "Premium Plan with Larger Windows."
何回もハワイへ行っていますが、アトランティス潜水艦は初めての体験でした。日本語のオーディオが用意されていましたが、実際にお話する方の日本語が非常に面白かったため、必要性を感じませんでした。
海ガメが寝ているところと実際に泳いでいるところをダブルで見られ、とてもラッキーでした。
窓は想像よりも小さかったため、『窓が大きいプレミアムプラン』を予約していて大正解です。
Aloha! Thank you for sharing your review. We are glad to hear that you enjoyed exploring over 100 feet below the sea with us! We appreciate your kind words and look forward to having you on board again. Mahalo!
アロハ!レビューを共有していただきありがとうございます。私たちと一緒に海の下100フィート以上を探索して楽しんだことを嬉しく思います!私たちはあなたの優しい言葉に感謝し、あなたがまた乗船するのを楽しみにしています。マハロ!
This was my second time in Hawaii, and I rode a submarine for the first time. Since I don't usually get to do this, I was really looking forward to it. We saw many creatures like sea turtles and sharks, and the kids were very happy. The cheerful captain spoke in a fun way and provided interesting explanations, making it a very meaningful experience. I would love to do it again if I have the chance.
2回目のハワイで初めて潜水艦に乗りました。
日常では乗ることはないので楽しみにしていましたが、
海がめやサメなど多くの生き物が沢山集まっていて子供たちも
大変喜んでいました。また陽気な見本語をしゃべる船長が
面白おかしく説明してくれてとても有意義な時間を過ごすことが
できました。また機会があれば利用したいです。
Aloha! Thank you for your excellent review! Please join us for diving in the deep sea. I had a wonderful experience. We take pride in providing our guests with the best experience every time they dive with us. Thank you for joining us. We hope to see you again soon for another underwater adventure!
アロハ!あなたの優秀なレビューのためのマハロ!ぜひ深海へのダイビングにご参加ください。私は素晴らしい経験をしました。私たちは彼らが私たちと一緒にダイビングするたびに私たちのゲストに最高の体験を提供することに誇りを持っています。ご参加ありがとうございます。私たちはもう一つの水中冒険のためにまた近いうちにあなたに会えることを願っています!
Instead of diving, I participated in this submarine tour as a way to explore the ocean. I was able to see sea turtles both on the shuttle to the submarine and inside the submarine! There was also an audio guide in Japanese, and the crew members were very friendly, so I had a great time!
ダイビングができない代わりに海に潜る方法として、この潜水艦ツアーに参加しました。潜水艦までの連絡船、潜水艦の中両方でウミガメを見ることができました!日本語での音声ガイドもあり、クルーの方々も親切だったのでとても楽しめました!
Aloha! Thank you for sharing your experience aboard the submarine. We hope you will join us again soon for another underwater adventure! Mahalo!
アロハ!潜水艦での乗車体験を共有していただきありがとうございます。私たちはあなたがすぐに別の海中の冒険のために私たちに参加することを願っています!マハロ!
On the third day in Hawaii, I was filled with excitement as I headed to the meeting place! The shuttle bus arrived! The person in charge got off the bus! Their first words were, "This tour is canceled today!?" Seriously! Unbelievable!
ハワイ3日目朝から心ウキウキワクワクさせながら集合場所へ!お迎えのバスが到着!バスから担当者が降りてきた!第一声がこのコースは今日キャンセル⁉️マジ!あり得ない!
I was impressed that we could see fish up close! It was exciting and fun to ride in a submarine on the sea. We participated as a three-generation family, and everyone was very satisfied.
すぐそばで魚が見れるのには感動❗海上で潜水艦に乗るときはドキドキして面白かったです。3世代での参加でしたが皆大満足です
As we boarded the boat from the port and transferred to the real submarine offshore, I felt a mix of half worry and excitement about seeing the underwater world of Hawaii. It was a time when there were hardly any Japanese people around, but the Japanese explanations through the headphones helped me understand well, and I could clearly see the corals and fish on the ocean floor. Fortunately, towards the end, I was lucky enough to see a sea turtle swimming as well.
港からボートに乗り、沖で本格的な潜水艦に移るときには心配半分、これからハワイの海底が見れるというドキドキ感が入り混じりました。
日本人が殆どいないかった時間帯でしたがヘッドホンからの日本語説明で
良く理解でき海底のサンゴや魚たちの様子がはっきり見れました。
ラッキーなことに終盤にはウミガメが泳いでいるところも見られましたよ。
My parents booked a Japanese tour for their first trip to Hawaii at 10 AM. When the time came and the shuttle didn't arrive, I called and was put on hold for 4 minutes for confirmation, only to be told that it was unavailable and they wanted to change it to 11 AM. Reluctantly, we changed it to 11 AM, but with the explanation in English, my parents dozed off inside the submarine, not understanding the language. This special trip to Hawaii to honor my parents was ruined. I don't think I will use this service again.
両親が初めてのハワイ旅行で、日本語のツアー10時に予約しました。時間になっても送迎が来ないので電話してたら確認に4分も保留され、しかも利用できないから11時に変更してほしいとのこと。仕方なく、11時にしましたが英語の説明で両親は潜水艦の中で、言葉が分からずウトウト。せっかくの親孝行のハワイ旅行が台無しです。もう利用しないと思います。
I think it will be interesting if you go without too many expectations. It's not often you get the chance to ride a submarine, and the sight of fish gathering around a sunken ship is something you won't see elsewhere. However, if you go with the image of the colorful fish shown on the website, you might be a little disappointed.
期待しすぎずに行けば面白いと思います。
潜水艦に乗る機会はなかなかないですし、 沈没した船などに魚が群がる様子は他では見られない景色だと思います 。
ただ、サイトに載っているような色とりどりの魚たちというイメージで行くと、ちょっとがっかりされるかもしれません。
I didn't have high expectations after reading the reviews, but it was as I anticipated. The tour itself was interesting, but considering the price, even half the cost would still feel a bit high for what it offered. You can see some fish, but there seemed to be fewer than at an aquarium. There weren't many varieties either. I was fortunate to see a sea turtle in the distance. Be careful as I almost got seasick. If you're someone who can't do snorkeling or diving and doesn't mind the price, it might be enjoyable.
クチコミを見て、あまり期待していませんでしたが、想定通りという感じです。
ツアー自体は面白かったのですが 、値段のことを考えると、半額でもちょっと高いかな、というような内容でした。
お魚も見えますが、水族館よりは少ないといった印象。
種類もあまり多くありませんでした。
ウミガメを遠くに見ることができたのは幸いでした 。
船酔いになりそうになったので注意が必要です。
シュノーケルやダイビングなどはできない、という方で、金額を気にされない方であれば、面白いかもしれません。
It took about 20 minutes by boat to reach the submarine, and we enjoyed the journey as well ^ - ^
It's not often that you get to experience being on a submarine, and I participated with seven friends, filled with excitement. The best part was that we were lucky enough to see a sea turtle! ♡
The staff's service was also very good, and I was very satisfied!!
沖まで20分くらいかけて船で、潜水艦の所まで行く道中も楽しめました^ - ^
潜水艦なんて中々乗る経験が出来ないのと、ワクワク感いっぱいで友達7人で参加させていただきましたが運が良い事にウミガメが観れた事が一番嬉しかったです♡
スタッフさんの対応もとても良く満足でした!!
I was expecting it to be a bit clearer, so I was somewhat disappointed, but I thoroughly enjoyed my first experience on a submarine.
もう少し鮮明に見えると、思っていたので少々期待はずれのところがありましたが、初めての潜水艦堪能できました。
It was very beautiful, and I was able to observe the seabed slowly. Along the way, I also saw sea turtles and many fish, which made me satisfied.
The boat to the submarine was very rocky, and I ended up feeling seasick. On the way back, we stopped on the water for about 10 minutes before heading to the port for photo sales, which made me feel sick again.
Overall, I was satisfied with the experience that I wouldn't normally have.
とてもきれいでゆっくりと海底を観察できました。
途中ウミガメやたくさんの魚も見ることができ、満足です。
潜水艦までの船がとても揺れたため船酔いをしてしましました。
帰りの船で写真の販売の為、港へ向けて出発するのに10分前後海上で
停船したため酔いました。
総合的に普段できない体験ができ満足です。