Reviewed by: Steve M
This was our second trip aboard Atlantis and we enjoyed it as much as the first time. It is always nice to be able to do something you can't experience at home and living a thousand miles from any ocean submarines are fairly scarce where we live. I always enjoy seeing critters like sharks and sea turtles but any colorful sea life is enjpoyable. On the personal side we were treated with care and respect and at no time did we feel unsafe. Overall a great adventure. Thankyou very much.
| Rating: | |
|---|---|
| Packages: | Premium Submarine Tour (Larger Window) |
| Attended as: | Couples |
| Posted on: | 2018/01/20 |
| Activity Date: | 2017/12/27 |
Reviewed by: Amy freihaut kaiser
Our entire group, including a friend with cebral palsy, had an incredible time! The crew taught us what we needed to know & provided us with everything we needed to have a great time except towels. They knew just where to go for us to see sea turtles!!!! We also saw several schools of colorful fish. We even had an impromptu boat party with music, snacks, drinks, pirate & viking hat! It was one of the best parts of our Hawaiian vacation! Worth every penny! If we come back to Hawaii, they will definitely be apart of our vacation plans!! Thank you Holokai crew
| Rating: | |
|---|---|
| Packages: | Snorkel Cruise (100% Capacity) |
| Attended as: | Families |
| Posted on: | 2018/01/15 |
| Activity Date: | 2018/01/12 |
Reviewed by: Amy freihaut kaiser
Absolutely amazing time! The crew of the Holokai was great! They provided everything needed for our snorkeling adventure, they knew just where to go to see wondrous underwater life, and everyone aboard saw sea turtles as well as several different schools of colorful fish!!! They knew just where to go! Such a great value for our money! Sun, music, snacks, sails, water, and beverages. Woohoo! If you must pick one activity while in Hawaii, this is it! You will not be disappointed
| Rating: | |
|---|---|
| Packages: | Snorkel Cruise (100% Capacity) |
| Attended as: | Families |
| Posted on: | 2018/01/14 |
| Activity Date: | 2018/01/12 |
Reviewed by: のりこ
We were the only Japanese people on the tour. I couldn't understand Japanese, and I didn't know what the captain was saying, but it was okay, haha.
The tour description mentioned that they would lend us fins, but they only provided snorkeling gear and life jackets. I think the tour details need to be updated. Everyone else around us brought their own fins! It was fine without them, though.
Before boarding, they took photos (which they later sold for $20).
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Once we set out, we encountered a pod of dolphins!
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There was only one snorkeling spot. We got to swim with five big turtles! If you have a GoPro, the staff will dive down to take pictures of the turtles for you.
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We enjoyed drinks (for a fee) while listening to music and having fun. They said that if you jumped into the sea, beer was free! But it was too cold for me to do that.
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We went further out to look for whales, but we couldn't find any and had to head back.
Although I couldn't understand Japanese, the staff lady was cheerful and friendly.
I usually don't get motion sickness, but I felt seasick this time. It was cold in January, so be prepared!
日本人は私達だけでした。日本語も通じませんし、船長は何言ってるかわかりませんでしたが大丈夫です笑
ツアー内容にフィンも貸してくれるとありましたが、シュノーケルと救命胴衣だけでした。ツアー内容に変更が必要かと思います。周りの外国人達はみんな持ってきてました!なしでも大丈夫です。
乗船前に写真撮影(最後に20ドルで販売していました)
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沖に出たらイルカの群れに遭遇!
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潜るポイントはワンスポットのみです。大きなカメ5匹と一緒に泳げました!ゴープロもってる人はスタッフが下まで潜ってカメを撮ってくれます。
↓
音楽を聴きながらお酒(有料)を飲んで、わいわい
(海に飛び込んだらビール無料!って言っていましたが寒くて無理でした)
↓
クジラを探しにさらに沖へ
↓
見つからず帰る
日本語は通じませんが、スタッフのお姉さんは明るくて気さくに話しかけてくれました。
普段乗り物酔いしませんが、船酔い海酔いしました。1月で寒かったです。対策を!
| Rating: | |
|---|---|
| Packages: | 【期間限定!】基本プラン |
| Attended as: | Couples |
| Posted on: | 2018/01/09 |
| Activity Date: | 2018/01/09 |
Reviewed by: Hale
I had a lot of fun on a boat like the one in the movie Moana, which was also fast. This time, I participated with my family, but there were no other Japanese people besides us. The guide only spoke English. It was a very satisfying tour.
I recommend that those who are prone to motion sickness take anti-nausea medication in advance.
映画モアナに出てる様な船で、スピードもあって凄く楽しめました。
今回、家族での参加でしたが自分達以外に日本人がいなかったです。
ガイドも英語のみです。すごく満足出来るツアーです。
船酔いしやすい方は事前に酔い止めを飲む事をお勧めします。
| Rating: | |
|---|---|
| Packages: | 【期間限定!】基本プラン |
| Attended as: | Families |
| Posted on: | 2018/01/07 |
| Activity Date: | 2017/06/26 |
Reviewed by: C.L.
Very friendly staff. Check in place is walking distance from my hotel. Since I do get sea sick, I took motion sickness pill an hour before and I didn't eat until it's time to go back to Waikiki beach. Therefore, providing snacks only without meals is perfect for me. They have a guide to swim with us and find turtles and other sea life for us. Our guide even dived to retrieve GoPro for a girl in our group. After snorkeling, they rises their sail and took us to see whales. My 2 teenage boys really enjoyed the activity the whole time.
| Rating: | |
|---|---|
| Packages: | Snorkel Cruise (100% Capacity) |
| Attended as: | Families with Young Children |
| Posted on: | 2018/01/03 |
| Activity Date: | 2017/12/20 |
Reviewed by: Dan & Kay Wilder
Fun, Professional & Knowledgeable Crew. New, clean, well maintained boat. They go out of their way to make sure everyone has a good time! We saw turtles and whales. One of the highlights of our trip. Highly recommend!
| Rating: | |
|---|---|
| Packages: | Snorkel Cruise (100% Capacity) |
| Attended as: | Couples |
| Posted on: | 2017/12/31 |
| Activity Date: | 2017/12/28 |
Reviewed by: kompoko
Coral has died, and efforts are underway for artificial reefs and coral restoration. Around the reefs, schools of fish, green sea turtles, and rays could be observed. Overall, including the transportation, boarding arrangements, and underwater scenery, the Atlantis experience I participated in 25 years ago in Maui was better.
珊瑚が死滅し、人工の漁礁と珊瑚の再生努力中。
漁礁周辺には魚群、アオウミガメ、エイなどが観賞できた。
送迎、乗船までの段取り、海底の景観など総合的に、25年前に参加したマウイ島でのアトランテイスのほうが良かった。
| Rating: | |
|---|---|
| Packages: | プレミアム・サブマリン<定員64名>(2018年12月31日まで) |
| Attended as: | Friends |
| Posted on: | 2017/12/26 |
| Activity Date: | 2017/12/18 |
Reviewed by: The Carpenters
We came to Hawaii to bring our young daughter, age 7, for her first trip, hoping it would be a memorable one, and she was over the moon with this experience. She got a bit queasy for just a few minutes with the short ferry ride to the sub, but after that, she was perfectly fine. The sub itself was roomy enough to not feel like you were sitting on someone else, and everyone gets window seats, so there is no need to worry about not seeing something. They do 180s so that both sides of the sub get to see everything. Amazing. They have sunken plane and ship wreckage that have allowed artificial reefs to be created, and they are teeming with fish. I've personally been to Hawaii over 20 times in my life and this has by far got to be the best experience I've ever had. Bring a light sweater for the breezy trip to and from the sub, if you're prone to getting chilly in ocean breeze. Don't forget to look in the water when you're on the pier waiting for the ferry - there are reef fish there, too!
| Rating: | |
|---|---|
| Packages: | Family Special! Standard Submarine Tour |
| Attended as: | Families with Young Children |
| Posted on: | 2017/12/23 |
| Activity Date: | 2017/12/20 |
Reviewed by: banchan
We participated as a family. My wife and child had their first snorkeling experience two days prior on another tour and enjoyed it, so we decided on this tour through Veltra, which offers both sailing and snorkeling. I don't speak English, but I thought I could manage if I understood the experiences shared by others. I couldn't fully understand the English of the woman at the beach reception or the crew on board, but they were very kind and helpful. When we dove into the sea, we saw four sea turtles swimming gracefully, and we were able to see tropical fish up close, including striped ones and yellow ones. The sailing after coming out of the water was also pleasant, with good weather and wind. It was great that my wife and child had learned the basics of snorkeling on another tour, but if it's your first time and you're going in without any preparation, it might be tough. I think it's better to research and understand beforehand. This tour offers good value for money, and since it starts in Waikiki, there's no wasted time. I think I will participate again next time.
家族で参加。妻と子は2日前に別のツアーでシュノーケリングを初めて体験し楽しかったのでVeltraで捜しセーリングもシュノーケリングも両方楽しめるこのツアーに決めました。私は英語は出来ませんが他の方の書いた体験談を理解しておけば何とかなると思います。ビーチの受付の女性の英語も乗船してからのクルーの英語も100%聴き取れませんでしたが親切に対応してくれます。海に潜ると海亀が4匹悠々と泳ぎ、魚も縞模様のものや黄色のもの等熱帯魚も近くで見れました。海から上がって来てからのセーリングも天気も風も良く気持ち良かったです。妻と子はシュノーケリングの基本を別のツアーで習っていたので良かったのですが丸っきり初めてでブッツケ本番ですとキツイかもしれません、ネットなどで調べて理解してから参加した方が良いと思います。コスパも良いしワイキキ集合で時間の無駄も無いこのツアーは次も参加すると思います。
| Rating: | |
|---|---|
| Packages: | 【期間限定!】基本プラン |
| Attended as: | Families |
| Posted on: | 2017/12/18 |
| Activity Date: | 2017/12/15 |
Reviewed by: じゃっぷ
We boarded the Holokai Catamaran and quickly arrived at a point where we could see the beachside hotels of Waikiki. During the ride, we received explanations in English and were given life jackets. When I asked if wearing a life jacket was mandatory, I was told it wasn't required, but it was at our own risk. There was no worry about not seeing sea turtles, as they were coming up to the surface to breathe all around us. There was also a tour company nearby doing scuba diving. One slight disappointment was that there weren't many colorful tropical fish or coral at this point. However, there was plenty of time to enjoy snorkeling. After getting back on the boat, we were offered chips and chocolate (free), and drinks like guava juice and beer (for a fee) as we slowly began sailing. Since it was December, we went whale watching and saw a few in the distance. Given the price, the service was good, and I was satisfied with the experience. I highly recommend it!
ホロカイ・カタマラン号に乗り込み、しばらく走るのかと思いきや、ワイキキのビーチサイドホテルが目視できるポイントにすぐ到着。走っている最中に説明(英語)を受けライフジャケットを受け取ります。ライフジャケットの着用は義務か聞くと無しでもOKしかし、自己責任。ウミガメがあちこちで水面に呼吸しに来るので会えない見られないという心配はないと思います。すぐ側でスキューバダイビングをしているツアー会社も居ました。少し残念なのはカラフルな熱帯魚や珊瑚はあまりいないポイントでした。シュノーケリングを楽しむには十分な時間が設けられています。船にあがりチップスやチョコを頂き(無料)飲み物はグアバジュースやビール(有料)ゆっくりとセーリング開始。12月だったためホエールウォッチング。遠目に少しだけ見れました。お値段の割にサービスも良く、内容にも満足です。おススメです!!
| Rating: | |
|---|---|
| Packages: | 【期間限定!】基本プラン |
| Attended as: | Friends |
| Posted on: | 2017/12/16 |
| Activity Date: | 2017/12/11 |
Reviewed by: kaon
My 6-year-old son was interested in deep-sea fish, so this submarine was the main attraction for our trip to Hawaii. It dives to about 300 meters below the sea. We were able to see many fish at various points, although it wasn't completely natural; it felt like there were artificial habitats created, which was part of research by the University of Hawaii.
Towards the end, we apparently encountered a whale, but we only caught a glimpse of its shadow from inside the submarine. The guide was quite excited and announced it, but since we were still underwater, it seemed to have passed above us. If we had been surfaced, we might have seen it.
I thought I didn't get motion sickness easily, but I ended up feeling quite nauseous on the return high-speed boat. The submarine doesn't have a restroom, but the high-speed boat does. I managed to avoid the worst-case scenario, but I recommend taking motion sickness medication for anyone who might be concerned. The guide mentioned that the waves were quite calm that day, so I think it would have been tough on a day with regular waves. Just for your reference.
6歳の息子が深海魚に興味を持っていたので、今回のハワイ旅はこの潜水艦がメインでした。
海底300m程まで潜水します。
魚などは要所要所で沢山見られました。全くの自然というわけではなく、それなりの住処を人工的に作っているという感じでしたが、それもハワイ大学の研究の一環ということでした。
終盤はクジラに遭遇したらしいですが、ニアミスで艦内からチラリと影が見えただけでした。ガイドさんもかなり興奮してアナウンスしてくれたのですが、まだ海中にいたので頭上を行ったようです。
浮上していれば見えたかもしれませんね。
私はあまり乗り物酔いはしない方だと思っていましたが、この日は帰りの高速艇でかなり酔ってしまいました。
潜水艦にトイレはありませんが、行き帰りの高速艇にはあります。
何とか最悪の事態は回避できましたが、少しでも心配のある方は酔い止めの服用をお勧めします。
この日はかなり波も穏やかだとガイドさんも言っていたので、普通に波がある日だと厳しかったと思います。ご参考までに。
| Rating: | |
|---|---|
| Packages: | プレミアム・サブマリン<定員64名>(2018年12月31日まで) |
| Attended as: | Families |
| Posted on: | 2017/12/16 |
| Activity Date: | 2017/11/23 |
Reviewed by: mahalo☆
I participated alone, but there was one other Japanese person, and I had a great time. The snorkeling was amazing, as I encountered not only fish but also many sea turtles, and it was thrilling to swim alongside them! The male crew members were kind, cheerful, and fun. I would love to join again.
一人で参加しましたが日本人も一人でしたが十分楽しめた。
シュノーケリングは魚だけでなく、ホヌも沢山遭遇し、間近で一緒に泳げるので感動的です❗クルーの男性も親切で明るく楽しい。また参加したい。
| Rating: | |
|---|---|
| Packages: | 【期間限定!】基本プラン |
| Attended as: | Solo Travelers |
| Posted on: | 2017/12/12 |
| Activity Date: | 2017/12/09 |
Reviewed by: VenitaT
This was a great family friendly experience with helpful friendly staff.
| Rating: | |
|---|---|
| Packages: | Snorkel Cruise (100% Capacity) |
| Attended as: | Friends |
| Posted on: | 2017/12/12 |
| Activity Date: | 2017/11/22 |
Reviewed by: Melanie
FAMILY FRIENDLY STAFF, amazing boat, very clean. A once in a life time experience I would recommend to anyone in Hawaii.
| Rating: | |
|---|---|
| Packages: | Snorkel Cruise (100% Capacity) |
| Attended as: | Friends |
| Posted on: | 2017/12/10 |
| Activity Date: | 2017/12/07 |
Reviewed by: nadine
The experience was definitely worth the time and cost. Picture taking left a bit to be desired, problem with reflection through the portals...wished we could have seen more sea life...may have just been the Tim of the year.
The narrative was well done.
| Rating: | |
|---|---|
| Packages: | Family Special! Standard Submarine Tour |
| Attended as: | Families with Young Children |
| Posted on: | 2017/12/09 |
| Activity Date: | 2017/11/20 |
Reviewed by: KirstenP
We wanted to snorkel with sea turtles and we were not disappointed. Great crew who were very helpful getting us to the right location and then finding the turtles for us. We saw about 8 turtles in all. A wonderful experience.
| Rating: | |
|---|---|
| Packages: | Snorkel Cruise (100% Capacity) |
| Attended as: | Families |
| Posted on: | 2017/12/09 |
| Activity Date: | 2017/12/06 |
Reviewed by: オオガミ グレン
I was surprised to see so many turtles off the coast of Waikiki! The staff were very friendly and created a fun atmosphere by engaging with everyone.
The participation description mentioned that snorkeling gear, masks, and fins were included, but it stated that fins are not included in the tour price. If you wish, you can rent them for a fee ($5–6) at the Aqualani Beach Stand next to the check-in area.
Just to be safe, I bought fins and brought them with me. Even though they weigh 500 grams, they made my suitcase heavy. Please provide a thorough explanation.
ワイキキ沖で沢山の亀がいることにびっくりしました!
スタッフの方々はとても感じが良く、皆に声を掛けて楽しい雰囲気を作っていました。
ーーーーーーーーーーーーーーーーーーーーーーーーーーーーーーーーーーーーーー
参加説明にはシュノーケル、マスク、フインが含まれるとありましたが、
ーーーーーーーーーーーーーーーーーーーーーーーーーーーーーーーーーーーーーー
•フィンはツアー料金に含まれておりません。ご希望であれば、チェックイン場所横にあるアクアラニビーチスタンド(Aqualani)にて有料($5~6)でレンタル可能です。
ーーーーーーーーーーーーーーーーーーーーーーーーーーーーーーーーーーーーーーーーーー
と書かれていましたので、念のためにフインを購入して持って行きました。
フインは500グラムとはいえトランクは重くなります。
シッカリとした説明をお願いいたします。
| Rating: | |
|---|---|
| Packages: | 【期間限定!】基本プラン |
| Attended as: | Solo Travelers |
| Posted on: | 2017/11/30 |
| Activity Date: | 2017/11/17 |
Reviewed by: Shiv
We are a family of 4 with a infant. Snorkeling was not an option but we wanted to see marine life. The boat was great, captain took the boat out gently; no turbulence, baby was happy. We got to see dolphins, turtles and schools of fish
| Rating: | |
|---|---|
| Packages: | Now Available! Early Morning Wildlife Cruise (25% Capacity) |
| Attended as: | Families with Young Children |
| Posted on: | 2017/11/28 |
| Activity Date: | 2017/11/25 |
Reviewed by: C.N
The large windows made it very easy to see, which was great. Those who participated in the normal submarine mentioned that the windows were small, and they had to lean in to look out. However, I think it was just luck, as I didn't encounter any dolphins or turtles. Inside the submarine, it was very cold, so I used a hoodie and a shawl. The monotony and the cold made me feel sleepy in the second half. Since I rarely get to go diving, I think it was a unique experience.
大きな窓だったので、とても見やすくて良かったです。ノーマルサブマアリンに参加した方は、窓が小さくてかがみこむようにして眺めてたと話していました。ただ、やっぱり運だと思いましたが、イルカやカメには出会えませんでした。潜水艦の中はとても寒くてパーカーとストールを使いました。淡々としているのと寒さで後半は眠くなってしまいました。めったに潜水なんてできないので、珍しい体験にはなったと思います。
| Rating: | |
|---|---|
| Packages: | プレミアム・サブマリン<定員64名>(2018年12月31日まで) |
| Attended as: | Friends |
| Posted on: | 2017/11/27 |
| Activity Date: | 2017/11/17 |
Reviewed by: Cara
Had a blast w/ the best crew on board! Very friendly, professional, and fun. They made sure my kids were comfortable and safe. Would cone back again
| Rating: | |
|---|---|
| Packages: | Snorkel Cruise (100% Capacity) |
| Attended as: | Families |
| Posted on: | 2017/11/26 |
| Activity Date: | 2017/11/23 |
Reviewed by: 匿名希望
Another snorkeling tour I had booked was canceled the day before, and I was in a bit of a bind. I searched online just in case, and found a tour that I could join the next day, so I signed up. I thought it would be nice just to get on the boat and go snorkeling, but it turned out to be even better with drinks and cruising while listening to music. I had a great time. We were the only Japanese people there, but that also added to the overseas experience, which was nice.
別のシュノーケリングの付いた観光ツアーが、前日に中止になってしまい、困ってたところダメ元で検索したら翌日でも参加可能だったので申し込みました。ボートに乗れて、シュノーケリングできればいいやーて思ってましたが、それ以上にお酒も飲めて音楽を聴きながらのクルージングがあったので、すごく楽しかったです。日本人は私たちだけでしたが、それもまた海外気分を味わえてよかったです。
| Rating: | |
|---|---|
| Packages: | 【期間限定!】基本プラン |
| Attended as: | Couples |
| Posted on: | 2017/11/24 |
| Activity Date: | 2017/11/21 |
Reviewed by: Sabrina
Friendly Staff but not so much Animals to see :( I think on other Days it is better.
| Rating: | |
|---|---|
| Packages: | Now Available! Early Morning Wildlife Cruise (25% Capacity) |
| Attended as: | Couples |
| Posted on: | 2017/11/21 |
| Activity Date: | 2017/11/18 |
Reviewed by: Victoria
The staff was super enthusiastic, had good music playing and really contributed to a good time! All of us got to see at least 7 turtles and swim within a meters distance when they came up for air, along with all the colorful fish. Truly an amazing experience!
| Rating: | |
|---|---|
| Packages: | Snorkel Cruise (100% Capacity) |
| Attended as: | Families with Young Children |
| Posted on: | 2017/11/20 |
| Activity Date: | 2017/11/17 |
Reviewed by: ヒロミ
ハワイで急遽明日シュノーケルでもしたいと思って調べたらちょうどぴったりなプランがすぐに見つかったから嬉しかったです。また利用します
| Rating: | |
|---|---|
| Packages: | Mid-Morning Lunch Cruise |
| Attended as: | Couples |
| Posted on: | 2017/11/18 |
| Activity Date: | 2017/10/26 |
Reviewed by: かあこ
Overall, I think it was good, but depending on where you sit, the view seemed to vary quite a bit, which was disappointing. Also, since it's not something you get to do often, it was a valuable experience.
全体的には、良かったとおもいますが…座る位置によっては見え方に随分差があったみたいでそれが残念でした。後潜水艦に乗るような事はないので貴重な体験が出来ました。
| Rating: | |
|---|---|
| Packages: | プレミアム・サブマリン<定員64名>(2018年12月31日まで) |
| Attended as: | Couples |
| Posted on: | 2017/11/16 |
| Activity Date: | 2017/11/12 |
Reviewed by: ビーバー
It was great to be able to ride a submarine and see sea turtles. However, I was hoping to see more schools of fish, but there weren't as many as I expected... I was looking forward to clear waters, but it seemed a bit murky... I felt like I could see more colorful fish in the clearer seas of Okinawa while snorkeling. Maybe the timing was just off...? I'm not sure about that, but it turned out to be a rather disappointing tour.
潜水艦に乗れたのと、ウミガメをみられたのはよかったです。しかし、もっと魚群がみられるのかな…と思いきや、思ったほどおらず、、、。クリアな水中を期待していたが、何だか濁っていたり、、、。まだ、沖縄のシュノーケルの方が、クリアな海で色とりどりの魚を観ることができる気がしました。時期が悪かったのかなぁ…?その辺はちょっと分かりませんが、ガッカリ感が強いツアーになってしまいました。
| Rating: | |
|---|---|
| Packages: | プレミアム・サブマリン<定員64名>(2018年12月31日まで) |
| Attended as: | Families |
| Posted on: | 2017/11/13 |
| Activity Date: | 2017/11/08 |
Reviewed by: Josh Mishkin
Amazing crew and couldn't have asked for anything else!!! Friendly and never overbearing, we saw 6 or 7 enormous turtles!!! Great drinks. Highly recommended!!
| Rating: | |
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| Packages: | Snorkel Cruise (100% Capacity) |
| Attended as: | Couples |
| Posted on: | 2017/11/11 |
| Activity Date: | 2017/11/11 |
Reviewed by: うめもも
I had previously enjoyed tropical fish while riding a submarine, but this time the weather was bad the day before, and the seawater was murky, which was a bit disappointing. However, I think it would be enjoyable if the weather is good. Since it was at Hilton, the access was also good, which is a plus.
以前にも潜水艦に乗ってトロピカルフィッシュを楽しんだんですが、今回は前日の天気が悪く海水が濁っており、ちょっと残念でした。ただ天気さえよければ十分楽しめると思います。ヒルトン拍だったのでアクセスもよくこの点はGood
| Rating: | |
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| Packages: | 子供無料キャンペーン/スタンダード・サブマリン<定員48名/ロングシート> |
| Attended as: | Families with Young Children |
| Posted on: | 2017/11/09 |
| Activity Date: | 2017/05/02 |
Reviewed by: F0rezt
The sight of the submarine emerging from the surface of the sea was impressive. Also, the guide was very entertaining. I think those who can understand English will enjoy it even more.
潜水艦が海面に出てくるところは迫力がありました。また、ガイドの方がとてもおもしろかったです。英語が聞き取れる方はより楽しめると思います。
| Rating: | |
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| Packages: | プレミアム・サブマリン<定員64名>(2018年12月31日まで) |
| Attended as: | Couples |
| Posted on: | 2017/11/08 |
| Activity Date: | 2017/11/01 |
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Reply from activity provider
An unexpected error has occurred. Please go back to the previous page and try again, or wait a few minutes and try once again.
Thank you very much for participating in the tour.
Upon confirming with the operating company, we have been informed that the fins listed as included have been changed to a paid rental. We sincerely apologize for not having the latest information updated on our activity page.
We take your feedback seriously and will work together with the operating company to further improve our services in the future. Thank you very much for your valuable feedback despite your busy schedule.
VELTRA Customer Support Team
この度はツアーにご参加いただき誠にありがとうございます。
催行会社に確認をとりましたところ、含まれるものに記載がございますフィンは有料レンタルに変更になったと報告がありました。
弊社のアクティビティページ上で最新の情報が更新されておりませんでしたこと、誠に申し訳ございません。
お客様からのお言葉を真摯に受け止め、催行会社と共に、今後さらなるサービス向上に努めてまいります。
お忙しい中、貴重なご投稿を賜りまして、誠にありがとうございました。
VELTRAカスタマーサポートチーム