All Reviews for Family & Accessible Travel

Best experience ever. I seen so many beautiful. Fish and turtles. The crew were awesome and fun i would definitely do it again. Just being out there on the ocean was so amazing

My family and I had a good time. The two guys were attentive, and knowledgeable. The only thing is the pictures- we were a part of 6 and the pictures that I got were the same over and over again. The pictures are not worth it. Also I would advise to give dramamine to anyone in your party with the most minimal motion sickness.

the driver was early;
people after me were not so late;
the driver got a huge tip from me

It seems that I almost missed the pickup due to the hotel checkout being right on time, but when I hurriedly called, the receptionist arranged for the driver to come back. The bus was mostly filled with Western travelers, and it was at full capacity. I imagine it was challenging for them to handle the sudden situation and explain things to other guests, but the driver was very kind and made various considerations while saying, "I'm sorry." I truly felt relieved and am very grateful. While American service can often feel quite dry, this company has a long history of dealing with Japanese travelers, so I felt a very Japanese spirit of hospitality.

ホテルのチェックアウトが時間ギリギリでピックアップとすれ違ってしまったようですが、焦って電話したところ再度戻ってきてくれるように受付の方が手配してくれました。バスは欧米の方がほとんどでしたが満席状態、順番にホテルを回っていたとのことで急な対応や他のお客さんへの説明も大変だったと思いますが、運転手さんも優しい方で、ごめんねーと言いながら色々気遣ってくださいました。本当にホッとしましたし、ありがたい限りです。アメリカのサービスは往々にしてドライと感じることも多いですが、日本旅行者との付き合いも長いので、すごく日本的なサービス精神を感じさせる会社さんです。

I get this on every tour, but newbies need instructions on how not to be rude. Don’t flip in my face. Stop swarming at me, and please… there is no reason to flail your appendages rampantly for no reason when there are 50 swimmer right next to you. Please explain this to swimmers before hand. In fact, in a small area, there is no reason for flippers. This would have been much more enjoyable if no one had them.

Turtles were neat. I would not tell anyone else if you see one because everyone swarms and hits you in the face/gut/you name it, as they flail to see it.

We are a family of 4 (2 adults and 2 kids 9yr old and 6yr old). Instructor was very patient enough to guide us how to snorkel. He provided us some tricks to make snorkeling easier for beginners. He was always there to help us out and made us feel comfortable. Except for my spouse everyone else in the group are non-swimmers, the instructor helped us navigate through the water, and to top it he took amazing videos of us while snorkeling :)

The was the BEST parasailing we’ve ever done - and we’ve done several on both coasts of the mainland and different islands. Although the seas were a bit rough, the parasailing was outstanding. The captain and crew of Freedom were gems. My son said he would give them a 6 out of 5 stars - lol.
Definitely go for the 1000 feet! The windy day really had us flying well above any of the competition.
Will do this one again on our next visit.

There was an instructor who spoke Japanese, and although there was only one Japanese person, I was able to have a great time. However, there are blocks in the water near the beach that are hard to see from above, so while I could stand, I bumped my legs on the way back and scraped both knees, which was painful. The shop lends long-sleeved rash guards, so my upper body was fine, but those participating in shorts need to be careful about sunburn as well.

日本語の話せるインストラクターもいらっしゃり、日本人ひとりでしたが楽しく過ごすことができました。ただ浜辺近くは上からは見えにくいブロックが海中にあるため、足は着くものの戻る際に足をぶつけて両膝とも擦りむいて痛い思いをしました。お店が長袖のラッシュガードを貸してくれるので上半身は大丈夫ですが、短パンで参加される方は日焼け対策含めて注意が必要です。

Overall a great experience worth the money to go 10000ft above Waikiki. The crew were professional, but really friendly and help to boost the mood. They are hilarious and really try to get to know you better. Do note that photos by the crew cost an additional 30 dollars.

The crew from Moana Catamaran were awesome, laid back, and super helpful the entire experience! The classic island music, the weather, the catamaran.. all the vibes were perfect!

We saw a couple schools of Dolphins on the surface (which I believe is NOT common, so keep that in mind if you book!) and saw about 8-9 sea turtles during our time in the water. A few of them hung around the whole time and swam towards us so close we had to swim away to give them the distance they need.

The crew gave us everything we needed- snorkels, fins, and a floaty to make things super easy for our time in the water. I really enjoyed that it was a waist floaty and not a neck inflatable one like some of the other boats out there. Made it much more enjoyable.

Overall, we were mesmerized by the turtles and the fish / sea life that surrounded us, and had an amazing crew to take us to it. 10/10, 5/5, whatever you want to take from this. My wife said this was "the most amazing experience of her life", and I might even agree. :)

Thanks, Moana Catamaran, for an incredible experience.

Horrible service! She was rude and very disrecpectful. Service Dec.12/2021 6pm. She changed the times of my pick up three times and got mad at me for it and called me a lair. I ended up calling a TAXI. I will be making a dispute with my credit card provider

From the moment you step on the pier the staff of Spirit of Aloha was upbeat and fun! We felt welcome and safe but new we were in for a good time. The drinks were simple but tasty and they didn't skimp. The food that was included could have been a little better, simple chicken breast sandwiches on rolls but you're there for a boat ride and booze! Checking in could have also been a little more organized. Overall I definitely recommend this outing on anyone's visit to the island!
A few of the families had a hard time managing their kids so one suggestion I might give to Spirit of Aloha Waikiki Sunset Cruise is hosting at least one adults only, 21+ cruise.

Everyone involved in the parasailing was super personable and engaging! Noemi and Rachel at the shack were super nice and relatable during check in and for the pictures! Diego and the captain made sure we were all good before and after the excursion! We were normally supposed to go up to 1000’ but because a few customers did not show up the captain let us go to the max height of 1200’!! Super cool! Would definitely go again!

This is our first time parasailing and I admit, we were all nervous, but the captain and her crew made us feel safe by telling us all the pre-cautions we need to do. The ride to the take-off site was fun. The actual take off was smooth and the view from the top was awing. This is once in a lifetime experience and I am glad we did this. My 8 year-old son had a great time as well and want to do it again. Highly recommending this activity. Thank you for such a wonderful experience and not to forget the staffs who checked us in that were very accommodating and patient in answering all our questions.

Due to being fully booked at the time of application, I had to make a change. I felt a bit anxious at the start, but participating was fantastic. Although we were a pair who couldn't speak English, the staff at the reception were very accommodating. Parasailing was amazing! If there's anything else, I would definitely like to participate again. Also, since I am a member of HGVCULB, I am considering staying at HGVC and using VELTRA for tours and activities.

申し込み時点で満席により変更を余儀なくしました。出だしでちょっと不安をよぎったのですが、参加して最高でした。
英語が話せない二人連れでしたが、受付の方が良く対応して頂けました。パラセイリング最高！また何かあれば是非参画したいです。また、HGVCULBのメンバーですので、宿泊はHGVC、ツアーやアクティビティはVELTRAさんにお願いしようかと思っております。

The greenery is the prettiest I’ve ever seen! Don’t focus on making it to the top and seeing the waterfall…the best part is the experience getting there!

I had such a good time parasailing as it was my first time doing it. Our captains were so friendly and funny during the ride. The pictures they took also turned out really great. This was a great experience for a great price.

Wouldn't miss this while on island! A truly unbelievable experience for my family and I!

Do not book sunset tour if you are sensitive to the feeling of weightlessness and sea sick. The driver makes the ship super super bumpy, which is unnecessary and they only care about the profit. I was feeling extremely unwell and asked if they could send me back and then continue the tour, but the driver kept ask me “do you want to cancel everyone” and kept saying I will have to pay for everyone’s tour. I will not do the parallel sailing so it should save them time to send me back but they just kept making fun of me with no empathy. After the trip I asked if I could get partially refund as a observer since I didn’t do the parallel sailing and saved them time and strength , which is reasonable , but they just denied my request.
I took other ship tours and all of them are fine, but this one is a immediately NO. Especially the driver said he could not understand my English made me feel kinda under a racist circumstances.

It was such an enjoyable sunset cruise. The crew were so great and kind and FUN.

I used VELTRA for transportation to and from Honolulu Airport. BOTH directions were wonderful. When I came in, I went to the wrong pickup location at the airport. When I called to let them know that the van wasn't there, they just said to stay where I was and they radioed the driver and he drove to where I was to pick me up. Totally my mess up.

On the return to the airport 5 days later, the Van was right on time for pickup in front of the hotel. The driver was great. Wouldn't let me lift my luggage. He had a great personality and great knowledge of the islands. We also only made 4 stops to pick up other people. Most of the other companies make 5 or 6 stops.

I will definitely use them again, and I highly recommend them for all transportation needs.

I had an amazing experience with my first dive ever! Zola & team made the whole experience very easy & remove any fear or doubt I had about diving. During the dive Zola made sure everyone was good and comfortable and made sure we got the most out of our experience by showing us local wildlife & the coral. i highly recommend I know when I go to Hawaii again I’m going to make sure I dive again. Thank you Zola for making such a great memory that will last a life time!!

This was such a great and fun experience! The staff was super friendly and helped us take photos. This is one of the best things we did while in Hawaii.

I was anxious because I couldn't speak English, but as soon as I exited the airport, I was able to check in at a yellow counter where they assisted me in Japanese. It was written that I should make a phone call, but I was flustered because I couldn't do it well, so I was relieved. The driver spoke English, but he was polite and that was great.

英語が話せず不安だったのですが、空港出てすぐにある黄色いカウンターにて日本語で受け付けしてくれました。電話をするように書いてあったのですが、うまくかけられなくて焦ったので安心しました。ドライバーさんは英語でしたがら丁寧でよかったです。

This is a nice quick activity for people interested in finishing whether your new or experienced. This can get real tippy on the waves so make sure you have anti-nausea just incase.

The small crew is great, fun and friendly, they're helpful and supportive.
We're used to some medium fish from rivers and lakes mainland, so these fish seemed small, but it was still fun fighting with some on the line, that's always the fun part.
However the water is so clear it's such a different experience.
They will teach you how not to get your weight stuck and how to get it out if you do, if not, they'll help you.

While moving from fishing spot to spot, we had dolphins swim along side our boat and saw a few turtles breach!!
Would love to see if there are bigger fish to catch depending on season but overall was fun, don't expect to be catching massive ocean fish though.


I do not recommend this for kids who either have not fished or are not interested in it before hand. It's fishing, there's a lot of waiting and patience involved, and most kids if they havnt fished before and know it's a waiting game, like on our tour will get bored within 10 minutes of holding a line and will either annoy the other guests or just simply won't enjoy it.

My friends and I were celebrating our 30th wedding anniversary in Honolulu. The turtle swim was our first activity. It met all of our expectations and then some. The three men who took out out to swim made us feel very comfortable and we saw several turtles while snorkeling. The catamaran ride was exciting and the views of the island were breathtaking. This is a must activity for anyone visiting this island.

We went on the Sub as a group of 4. The only thing I would suggest to for next time is have a few people on each side of the sub. There were times when they saw something on one side and the other side did not get to see it or Photograph it. If we had people on both sides we would have had photos of all the different things.

The guide was very enjoyable and made the trip a blast. He told us things about the fish and the scenes from 107 feet below we would have never known, and he made it interactive as well.

I would highly recommend this to anyone that is looking to see things below the surface and not have to worry about having a SCUBA cert or getting eaten by sharks ( like one of our group did)!

The view of Diamond Head and the scenery from the ocean side was amazing! The instructor was kind and cheerful, making the experience enjoyable!

海側から見るダイアモンドヘッドや景色が最高でした☆
インストラクターの方も優しく明るくて楽しく過ごせました♪

I had never been parasailing. It was worth it but your only in the air for a short period of time. Coming from an adrenaline junky, I was hopefully it would be more. Guides were cool and super fun. Wouldn't do it again. But just because it wasn't that big of thrill

The sea wasn't crowded, and I was able to learn at my own pace with one-on-one instruction, which was enjoyable. The movie also became a great memory!

海も混み合ってなく、マンツーマンでゆっくり教えて頂けたので楽しかったです☆
ムービーもいい思い出になりました♪