All Reviews for Family & Accessible Travel

I changed my initial reservation and received a confirmation email and voucher, but on the day of the service, the shuttle did not arrive even after 10 minutes. After waiting for 15 minutes, I had the hotel staff call for me. After about 30 minutes of conversation, they finally arranged for it. In the end, the shuttle arrived an hour late. I was able to check in and make my flight, but I will think twice about using this service in the future.

当初の予約を変更し、確認のメールもバウチャーも届いていたのですが、当日は10分経っても来ず、15分待ってホテルの人に電話してもらいました。30分ほど話してもらってやっと手配してもらえることになりました。結局1時間遅れでシャトルバスが来ました。チェックイン、フライトには間に合いましたが、今後の利用は少し考えてしまいます。

The airport desk was also prominent, and the participants' names were written and posted, so it was easy to identify. The bus arrived quickly, and we were able to go to the hotel without any waiting time.

空港のデスクも目立ってて、参加者の名前が書いて貼ってあったのですぐにわかりました。バスもすぐに来て待ち時間なくホテルへ行くことができました。

This is my third time parasailing, with the first time in Hawaii and the second time in Guam. The parasailing in Hawaii was great, but the experience in Guam was very disappointing. Parasailing in Hawaii is definitely the best.

3回目のパラセイリングですが、1回目がハワイ島で2回目がグアムでした。
1回目のハワイ島でのパラセイリングが良くて、グアムで乗りましたが非常にショボくてがっかりしました。
やっぱりHawaiiでのパラセイリングは最高です。

We arrived early so the receptionist said they could fit us in sooner than our appointment so we agreed. It was fine at first once we got on the boat but my excitement started to fade once he started fitting me for my harness. I am a plus size female but the harness “fitted” to me was way too big. It won’t be apparent until we’re in the air, unfortunately. I did the experience with my mom since we came to Hawaii for her 55th birthday. Once in the air, it was very obvious my harness was way too big. If I didn’t hold on for dear life, I would’ve probably fallen back. I didn’t feel safe or secure. The whole experience caused me undue stress & anxiety especially since we were at 1000 feet. The guys on the boat were nice, no complaints about them except for the fact they dipped the other participants 3 or 4 times while they only dipped us once in the ocean. When we docked, I told the receptionist & she dismissed my concern. Not happy with the harness sizing; the one dip in the ocean AND how my concern was handled. I wouldn’t recommend this company. Go with another company!

So fun! This is one of my favorite boats. I liked that it had a covered cabin area for those who wanted to get out of the sun for a bit. The start time mid-morning was great to have a bit of a sleep-in. We headed out to Turtle Canyon, about 5-10 minutes sail from the shoreline. The snorkel gear and fins were good quality and we saw TONS of turtles!! After snorkeling for about an hour, the crew sailed the Waikiki coastline to Diamond Head and we had lunch while we sailed. This one also comes with 2 drinks. The boat was pretty spacious so we had room to move around. Overall, great experiences & great crew!!

100ft underwater. We saw turtles, fish, sunken ships, and sunken planes! Visibility on the day we went was crystal clear and we took tons of photos. I went with my good friend and she brought her 4-year-old. He absolutely loved it!! One thing though, the shuttle boat from shore to the submarine drop zone can be really windy. I packed a jacket which the kiddo was glad that I need since it got a little breezy. Once we were in the submarine, it's fully air-conditioned so I'd have a light jacket if you get cold easily.

Yes, it's early. But, we LOVED the early sail. Less boats on the water and calmer ocean conditions. If you're looking for a unique cultural experience, this is it. We did the morning cruise and were the only 2 guests on the boat which was really cool. The boat limits capacity to 6-guests. As a local resident, I really liked how the two main hosts of the cultural experience and the Captain were Kamehameha graduates. This boat also offers midday cruises and sunset. Overall, the morning sail was calm and one of the truly unique sails here on Oahu.

Tasty buffet dinner! The food was DELICIOUS. I really liked the variety of food - and dessert options! While I'm not vegetarian, I did notice there were a few vegetarian options - including the fried rice (my favorite). There was some hula dancing for the first part of the dinner and we could join in for hula lessons. I liked that this was an outdoor dinner BUT there was a covered tent above us in case of any rain.

And, it did end up raining. Lucky for us, the covered tent kept us nice and dry. Then, we headed inside to the indoor theater where we saw the Vegas-style impersonators for Elvis, Michael Jackson, and a local performer.

Excellent tour. Guide was funny and knowledgeable. I highly endorse rhe tour.

Even though it rained during our cruise we still had a great time because of the crew memebrs! Affordable great drinks (1 was free) and good music! Definitely recommend booking through them and will do it again when we come back to Hawaii! Shout out to Sarah for giving her rain jacket to the lady next to me so she wouldn't get wet!

Amber was a great instructor. She provided clear instructions on how to put on the equipment properly, breathing techniques and made us feel at ease.

I had a hard time finding the reception area. The location had changed due to COVID. If there were a larger sign and information in Japanese, it would have been easier to navigate.

受付場所がわからなくて､苦労した。
コロナで場所が変わっていた。
もう少し､大きな看板と日本語の案内があると､迷わずにすみそうです。

Amazing service, fast efficient and convenient
Highly recommend

Loved the show, food was ok but I was disappointed they didn't have steamed white rice.

We made a reservation with my husband for our honeymoon trip.

Although the explanation was in English, I was able to participate without any issues by using gestures and observing other guests.

There were 10 of us in total, including my husband and me, and everyone was very friendly, making it a lot of fun!

While other guests were parasailing, the boat rocked quite a bit, so if you're feeling uneasy, I recommend taking motion sickness medication!

The photos were $40.00, but I declined because the reviews from others weren't very good.

The scenery was absolutely amazing, and I was moved by the sense of openness and the views that I had never experienced before!

新婚旅行で主人と予約をしました。

英語での説明でしたが、ジェスチャーや他のお客さんを見て、問題なく参加できました。

私たち夫婦も合わせて10人での参加でしたが、皆さんとても気さくでとても盛り上がりました！

他のお客さんがパラセイリングをしている間はかなり船が揺れるため、不安であれば酔い止めの服用をおすすめします！

写真は$40.00でしたが、他の皆さんの口コミがあまり良くなかったため、断りました。

景色はとても最高で味わったことのない開放感と眺めに感動しました！

Boarding right in front of the hotel. The staff was very energetic. We were able to relax while enjoying the waves and drinks. I got a nice tan as well. I want to ride again.

ホテルの目の前からの乗船。テンション高いスタッフ。波風やジュースなどをのみながらゆったりとまわれました。日焼けもしっかり。また乗りたいです。

Arrived safely in Honolulu.
Immediately opened the reservation screen and took the waiting bus straight to the hotel!
No time wasted, heading to Waikiki.
Comfortable in the air-conditioned bus!
I always rely on this transportation service.
I can enjoy Hawaii with peace of mind.

無事ホノルル到着。
すぐ、予約してある画面を開き、待機しているバスで、ホテルへ直行！
時間のロスなく、ワイキキへ。
冷房がらきいたバスで、快適！
毎回、こちらに送迎を頼んでます。
安心して、ハワイを楽しめます。

That's disappointing! It seemed like there were fewer people catching fish than others. It didn't feel like there was much effort to help us catch fish in the two and a half hours.

残念！
他の人も釣れている人の方が少なかったかなぁ。
2時間半で頑張って釣らせようという感じはあんまりしなかったです。

I could hardly understand the explanation since it was in English only. The guide mentioned that headphones with explanations in Japanese would be available, but when I asked, I was told it was English only. I got bored just looking at the simple underwater scenery.

英語オンリーで、説明がほとんど理解できませんでした。案内には、日本語で解説したヘッドホンが使用出来ると書いてあったので、尋ねると英語オンリーとのこと。単純な海底の景色を見ているだけで、飽きてしまいました。

I was surprised by Elvis Presley and Michael Jackson. They really looked alike. The hula dance and fire performance were impressive, and I enjoyed a genuine American show.
The food was not great. The meat was tough, and the seats were cramped. I had trouble communicating with the staff in Japanese, but a person at a nearby table helped me.

エルビスプレスリーとマイケルジャクソンにびっくり。本当に良く似ていました。フラダンスも火のパフォーマンスも見応えがあり、アメリカ本場のショーを観賞しました。
食事はイマイチ。肉が硬かったし席も狭く、スタッフに日本語が通じず、苦労しました。近くの席の人が助けてくれました。

Honestly, I was a bit nervous about learning how to surf. My partner really wanted to try and we set up time with the Ohana Surf Project; let me tell you, it was worth it. The team at Ohana Surf Project are knowledgeable, fun and super helpful. They teach you all the fundamentals, make you feel comfortable in the water and are with you every step of the way. Kevin and Romeo were incredibly patient and friendly, especially for someone uncoordinated like me. If you’re telling yourself that you couldn’t do this, you can, and they can show you. They took someone like me, who can barely tie my shoes without falling over, and put me up on a board surfing a wave. If you’re reading this review trying to find the best team to help you, look no further, just book it!

Mahalo Ohana Surf Project!

We boarded the catamaran departing at 1 PM as a couple. People from various countries, including families with babies and elderly gentlemen, were on board. After taking an hour and a half to travel from Waikiki to near Diamond Head, we went west offshore until we could see Kaka'ako Waterfront Park before returning. The waves were quite high, causing some thrilling splashes, and the view from the sea was absolutely stunning! If you prefer not to get too wet, I recommend sitting towards the back. The male crew on the catamaran was very kind, always attentive to an elderly gentleman with mobility issues, and they helped him down the ladder slowly and safely at the end of the trip, which left a strong impression on me.

13時出発のカタマランに夫婦で乗船させて頂きました。赤ちゃん連れのファミリーから高齢のおじいちゃんまで色んな国の方々が乗船して１時間半かけてワイキキからダイヤモンドヘッド近くまで行った後、カカアコウォーターフロントパークが見えるくらいの沖合西へ行ってから戻るコースです。波が高いと結構揺れてスプラッシュも何度かありスリル満点で海から見る景色は最高です！あまり濡れたくない方は後ろ寄りに座るのがオススメ。カタマランの男性クルーがとても親切で、足の悪い高齢のおじいちゃんを常に気にかけてあげたり、最後下船する際も滑らないよう手を取ってゆっくりタラップ降りるフォローされていたのが印象的でした。

Top notch! We had so much fun with this company on our first parasailing adventure. The women in the booth were so kind, friendly and informative and the Captain and First Mate were funny, kind, caring and very professional. We felt safe and relaxed the whole time and the parasailing on Waikiki was just breathtaking! 10 out of 10! Highly recommend!

We were able to experience it as a group of three and fly together. The reception and during the ride were mostly in English. However, when they realized we were Japanese, they mixed in a little Japanese during the explanations.

I read reviews and took motion sickness medication before boarding, but I think it's unnecessary unless you are extremely sensitive.

Sunscreen is a must for early morning reservations. If you're particularly concerned, a hat with a string to prevent it from flying off is convenient.

At the end of the flight, being splashed with water up to my waist felt amazing. If you want to take videos, having a waterproof case for your phone is reassuring, even if you don't have a GoPro.

I requested optional photos for $40. They transferred them to my phone on the spot, and I also received an SD card. The photos were very vivid, and I'm glad I ordered them.

3人で体験、3人で飛ぶことができました。
当日の受付・乗車中などほぼ英語です。
ただ日本人と分かると説明の時は少し日本語を混ぜて話してくれます。

口コミを読んで酔い止めを飲んで乗船しましたが、
極端に弱くなければいらないと思います。

朝早い時間の予約から日焼け止めは必須。
特に気になる方は飛ばないように紐のついた帽子があると便利です。

飛行の最後、腰のあたりまで水に落としてくれるのが最高に気持ちよかった。
動画を撮りたい方はGoProじゃなくても防水のケースがあると安心して携帯で撮影できますよ。

40ドルでオプションの写真をお願いしました。
その場で携帯に取り込んでくれて、SDカードももらえます。
とても臨場感のある写真ばかりで頼んでよかったです。

I used the shuttle bus from the hotel to the airport on May 9, 2022. The shuttle bus arrived at the hotel (Sheraton Princess Kaiulani Hotel) almost on time. Saying goodbye to the city of Waikiki, we headed to the airport. It's reasonable and convenient.

２０２２年５月９日にホテルから空港まで利用しました。
シャトルバスはホテル（シェラトン・プリンセスカイウラニ ホテル）にはほぼ時間通りに到着。
ワイキキの街に別れを惜しみつつ空港へ。
リーズナブルで便利です。

I used the service from the airport to the hotel on April 30, 2022.
As soon as you exit through the group exit, there is a counter for check-in.
They also spoke Japanese.
We departed with about ten people on board.
We were the only Japanese, and no one else was wearing a mask.
We were staying at the Moana Surfrider Hotel, but we stopped at about five hotels in Waikiki before arriving at our hotel later on.
In our case, it wasn't a rushed trip, but if you're short on time, a taxi would definitely be the way to go.

２０２２年４月３０日に空港からホテルまで利用しました。
団体用出口から出るとすぐにカウンターがあり、チェックインします。
日本語も通じました。
約１０名を乗せて出発。
日本人は私達だけで、他にマスクをつけている人は誰もいませんでした。
私達はモアナサーフライダーホテルに宿泊だったのですが、
ワイキキのホテルを５件ほど廻って、同ホテルには後のほうで到着。
私達の場合は急ぐ旅ではなかったのですが、
時間に余裕がない場合は、やはりタクシーになりますね。

Super fun experience. The boat and crew were friendly and their pina coladas were EXCELLENT.

The only thing that kept this from being an outstanding experience was that as a solo participant, I was a little left out. Drink orders went out and someone finally noticed I didn’t have one and took care of it. Then, towards the end, another staff member went around asking everyone if they wanted their photos taken and I wasn’t included. At the end of the day, it’s no biggie and I don’t think it was intentional but just wanted to mention it for consideration. I think it’s just one of those things that happen to solo travelers here and there.

Otherwise, loved it!

To be the first time snorkeling for the whole family, it was amazing. We had the opportunity to be only party that day so we practically had a private tour the whole boat for ourselves. My husband and girls had the best time ever.
The whole crew took good care of us 6, one of them stood in the water the whole time making sure we were ok. They provided refreshments and ensured we were ok throughout the whole trip.

We took the bus from our hotel in Waikiki to Kewalo Basin. We went on a fishing experience for about three hours on the Sashimi No. 2. We were the only Japanese people on board, along with about 20 others. There were three staff members, including the captain. They handled everything, including tangled lines and lost hooks, which made it easy for us. The bait was frozen squid. About 30 minutes in, we caught a fish that was around 20 centimeters long. The smell of the frozen squid was overwhelming, but it was a very enjoyable time.

ワイキキのホテルからザバスでケワロ湾へ。
サシミ2号にておよそ3時間の釣り体験に行きました。
日本人は私達だけで、20名ほどの方が乗られていました。
スタッフはキャプテンを含めて3名。
糸が絡んだり、針が取れたりしてもスタッフの方が全て対応してくれるので楽でした。
エサは冷凍のイカ。
開始30分ほどで20センチくらいの魚が釣れました。
冷凍イカの匂いに酔いそうになりましたが
とても楽しい時間でした。

I have used this service many times, but once again, they did not come to pick me up on time. After waiting for 10 minutes, I called, and in the end, we departed 20 minutes late.

They have only arrived on time for me once.

Every time is filled with anxiety, so I can't really recommend it.

今まで何回も利用させていただきましたか、やはり今回も時間通りにPick upしに来てもらえず、10分過ぎても来ないので電話をし、結局20分後に出発になりました。

今まで時間通りに迎えに来てもらえたのは、1回だけです。

毎回ハラハラドキドキなので、余りお勧め出来ません。