All Reviews for Family & Accessible Travel

When I arrived at the airport and stepped out of the arrival lobby to stop by the restroom, I noticed someone calling my name. I confirmed my name, and it was fine not to show the voucher or anything. After that, I was happy to receive a shell necklace.

I waited for about 15 minutes on a bench outside, but it wasn't too much of a hassle. I was a bit anxious about whether I needed to give a tip when getting on, but since others weren't giving tips and we only had small bags, we loaded them ourselves. However, for the return shuttle, they explicitly asked for a tip, so it seems better to have some ready to give quickly.

空港に着いて到着ロビーからでてトイレに寄っていたら係りの人に、名前を呼ばれてるのに気づきました。名前を確認してバウチャー等は見せなくても大丈夫でした。
そのあと貝殻の首飾りをかけてもらって嬉しかったです。
15分程度、外のベンチで待たされましたが、そんなに苦じゃなかったです。
乗るときにチップいるのかな？と不安でしたが、ほかの人は渡してなかったし、自分たちは小さな荷物だけだったので、自分達で、載せました。
しかし、帰りのシャトルの場合は露骨に要求されたのでサクッと出せるように用意しておいた方がいいみたい。

It's been 30 minutes since I picked up my luggage at the airport and met the staff from Roberts Hawaii. I'm still waiting at the airport. I feel like asking when we're departing for Waikiki. I understand they want to pick up several people and transport us efficiently, but I've grown tired of waiting. The driver is unfriendly and hasn't provided any explanations. I've never experienced anything like this before. This is my first time using Roberts Hawaii, but I probably won't use them again.

空港で荷物を受け取って、ロバーツハワイのスタッフにであってから30分。
まだ、空港で待ってます。いつワイキキに出発するの？って感じです。
何人も拾って、満席で効率的に運びたいのでしょうがもう待ちくたびれました。ドライバーも愛想なくて、何の説明もないし。
今まで、こんなことなかったのに。
ロバーツハワイは初めての利用ですが、もう多分利用しません。

I was picked up from various hotels, and I'm glad they arrived on time! When asked in English whether it's Japan Airlines or United Airlines, be sure to answer correctly, or you might be sent to the wrong one, so be careful! ⚠

色んなホテルからピックアップしていましたが、ちゃんと時間通りに到着できてよかったです！日本航空か、ユナイテッド航空か？と英語で聞かれるので、ちゃんと答えないと違う方に送られちゃうので注意⚠

By booking this tour, even if you're not a VIP, you can see from the front row on the second floor, which was great! ✨ However, if you want to be in the front row, be careful to line up early after finishing your meal. ⚠

このツアーから予約すると、VIPじゃなくても、2階の最前列で見れるのでよく見れました✨ただ、最前列に行きたければ食事を済ませたら、早く並ばないといけないので注意⚠

Mr. Roberts' staff is cheerful, making you feel like you've arrived in Hawaii. The prices are reasonable, but the wait time is a bit long. I will be visiting Hawaii again, so thank you in advance.

ロバーツさんのスタッフは明るく、ハワイに来たなあと感じます。
値段は妥当ですが、少し待ち時間が長いかな。またハワイにはいきますので、宜しくお願い致します。

Communication in Japanese was somewhat possible, and the shuttle service was without issues. There were only three groups during our time, so we finished smoothly with almost no waiting time! However, I wish the flying time had been a bit longer... (^_^;) Still, we enjoyed it thoroughly!

日本語も多少は通じて送迎も問題なし、私たちの時は3組だったのですが待ち時間もほとんどなくスムーズに終わりました！
ただ、もう少し飛ぶ時間が長かったら良かったかな…と(^_^;)
それでも十分に楽しめました！

Amazing time!!!! Amazing crew!!! Will definitely do again!!!

The pickup to boarding was smooth, but the waiting time in the airport parking lot was long. We had to wait nearly an hour until the seats were full before departing. It felt like a waste of time, and since the tour price is not much different from a taxi fare, I think I will use a taxi next time from the airport.

ピックアップから乗車まではスムーズでしたが、空港の駐車場での待ち時間の長いこと。座席が満席になるとやっと出発で、1時間近く待ちました。時間の無駄で、タクシー代とあまり変わらないツアー代金なので、次回空港からはタクシーを利用しようと思いました。

The driver who picked us up spoke in English, but occasionally threw in jokes like a Japanese comedian, which made me happy as it showed he wanted to entertain us! When we arrived at the port and got out of the car, he said, "I'll help the girls!" and escorted us. He didn't do the same for the young boy who got out after us (laughs).

As the driver mentioned, "Today, it's Captain ◯◯'s boat, you guys are lucky!" the captain turned out to be incredibly reliable. The assistant was also fun and entertaining.

On the boat, club music was playing, creating a vibe that forced us to get hyped up. The waves were high, and it was really bumpy. We were instructed in English to "Take off your shoes! Also take off your jackets!" and we were fitted with parasailing gear one by one.

The order of who would fly was completely up to the assistant. We all waited for him to say "Next!" with a big smile. Since we were last, we could see how it went for the people before us, but I imagine it must have been really scary for the first ones.

The assistant asked if we wanted him to take pictures. After returning to land, he showed us the photos he took, so we could decide whether to buy them or not.

The takeoff was gentler than I expected, and we quickly soared into the sky. The view was amazing, and it wasn't scary at all. It felt great! Before returning to the boat, we landed in the water. The first person only got wet up to their calves, but since we were last, we went in up to our chests. The seawater was salty when it got in my mouth.

I thought the return to the boat would be a rough landing, but it was a gentle and soft touch down. When we looked at the photos afterward, we were all smiling broadly.

The crew was fantastic. It was a wonderful memory.

送迎の運転手さんは、英語で話してましたがときどき日本の芸人さんのギャグをかましてきて、楽しませよう！という気持ちが伝わってきて嬉しかった。
港に着いて、車から降りるとき「女の子だけ手を貸すから！」って言ってエスコートしてくれました。私たちのあとに降りた若い男の子にはしてなかった（笑）
運転手さんが「今日はキャプテン◯◯（聞き取れなかった）の船だよ、君たち運がいいよ！」と言ってたとおり、キャプテンめちゃめちゃ頼りになる。アシスタントのお兄ちゃんもノリよくて面白い。
船ではクラブ系の音楽がかかり、強制的にテンション上げてく感じ。波が高くて超揺れる。
英語で「靴脱いで！上着も脱いで！」との指示。順番にパラセーリング用の装備を付けていってくれます。
飛ぶ順番は完全にアシスタントのお兄ちゃん任せ。「Next!」といい笑顔で言われるのをみんなで待ちます。
私たちは最後だったので、前の人を見てこんな感じか〜と分かりましたが、たぶん先発の人はメチャメチャ怖いだろうな〜。
お兄ちゃんが写真撮るか？と聞いてくれます。陸に戻ってから、撮った写真を見せてくれるのでそれから買うかどうか判断してOK。
思っていたより優しい離陸、あっという間に上空へ。景色最高。ぜんぜん怖くない。気持ちいい！
船に戻る前に着水してくれます。最初の人はふくらはぎまでくらいだったのに、私たちは最後だったからか胸あたりまでいきました。海水が口に入ってしょっぱい。
船に帰ってくる時も、ドスン！って感じかと思ってたらフンワリと優しい着地。
帰ってきてから写真見たら全部超笑顔。
最高のクルー達でした。いい思い出です。

After passing through immigration, there is a reception area at the group exit. I was sent off with almost no waiting time. The driver was also very nice. I plan to use this service again next time.

イミグレ過ぎて団体出口出たところに受付有ります。ほとんど待ち時間なしで送ってもらえました。運転手さんもいい感じでした。次回もまた利用しようと思います。

The pickup time was accurate. The car has a logo, making it easy to identify. There is also plenty of space for luggage. They asked for the airline and dropped me off at a convenient location. I plan to use this service again next time.

ピックアップ時間は、正確でした。車にもロゴが入っているのでわかりやすいです。荷物を置くスペースも十分あります。航空会社を聞いてくれて分かりやすいところで卸してもらえました。次回も利用しようと思います。

It was my first time paragliding, but since I wanted to experience it, I booked the highest option at 150 meters! The shuttle van arrived about 20 minutes earlier than scheduled, but I was already waiting, so it wasn't a problem. The same person picked us up and dropped us off, and although they were quiet, they were kind.

As for the paragliding, we boarded the same boat as two other newlywed couples and a family. The two staff members hardly spoke Japanese, but they made an effort to keep things lively and fun. Paragliding was very pleasant and truly enjoyable. I was able to purchase an SD card with 96 photos for $30.

パラセイリング 初めてでしたが、どうせ経験するならと1番高い150メートルで予約しました！
送迎のバン予定時刻より20分ぐらい早く来られましたが、それより早く待ってたので問題ありませんでした。行きも帰りも送迎同じ方で無口でしたが優しい方でした。
肝心のパラセイリング は他2組の新婚さんと親子と同じ船に乗り海に出ました。スタッフ2名ほぼ日本語は通じませんが、盛り上げようとたくさん楽しませてくれます。パラセイリング はとても気持ちよくて本当に楽しかったです。$30で96枚も写真データーが入ってるSDカード購入できました。

The Japanese guide came to pick us up right on time in front of the hotel, which was very much appreciated. At first, I felt a bit anxious about the situation being only in English, but I felt reassured knowing that there were two other groups of Japanese participants. The height of 150 meters felt higher than when I went parasailing once before, but it was a very pleasant and enjoyable experience! I also decided to purchase the aerial photos for $30 since it seemed worth it.

集合時間ちょうどにホテル前日本人迎えに来てくださり、とてもありがたかったです。初めは英語だけの状況に少し不安もありましたが、他に2組日本人の方が参加されていたこともあり安心できました。150メートルの高さは昔に一度パラセーリングをやった時よりも高く感じましたが、とても気持ちよく楽しい時間でした！
空中の写真も30ドルはせっかくだからと思い購入しました。

It took longer to get around than I expected, and I returned to my room late, but I was glad to see the sea turtles. I heard there was a Japanese guide in the morning, so I aimed for that and was very satisfied with my reservation.

思いのほか移動に時間がかかり部屋に戻るのが遅くなりましたが海ガメに会えたし良かったです。午前中は日本語ガイドがあると聞いていたのでそれを狙って予約できて大変満足です。

The locals were familiar with Japanese people and tourists, making the hotel pick-up smooth and easy. The flexibility with time was also convenient.

現地の方が、日本人や観光慣れしていてスムーズに、ホテルに迎えました♪時間の融通も効くので便利です☆彡.。

This time, I challenged myself to a height of 150 meters. The view was truly beautiful, and I’m glad I experienced it. The crew was friendly and made it enjoyable. I signed up for photo shooting for $30, but it was disappointing that the quality was poor... I probably won’t request photos again.

今回は高さ150Mに挑戦。
景色が本当に綺麗で体験して良かった。
クルーも愛想良く楽しませてもらえました。
写真撮影を３0ドルで申し込んだが画質が汚かったのが残念・・・
写真はもう頼むことはないかな

This is my second time. Last time, I went there by rental car, but I struggled with securing parking and paying for parking fees, so this time I requested a free shuttle service. The shuttle arrived on time at a nearby hotel, and we were dropped off at the same place on the way back. The hotel was in Waikiki, and we returned in less than two hours. Parasailing was just as enjoyable as last time, with the staff's humorous approach and the view from 130 meters high was fantastic, leaving me feeling refreshed. I had a great time without any complaints.

２回目です。前回はレンターカーで現地に行きましたが、駐車場の確保や駐車料金の支払いに苦労したので、今回は無料の送迎を頼みました。
送迎車は時間通りに近くのホテルまで来て、帰りも同じところで下車です。
ホテルはワイキキでしたが、2時間もかからずに戻ってきました。
パラセイリングは、前回同様スタッフのユーモアあふれる対応、高度130mの景色は最高で気分爽快、文句なしに楽しめました。

Honolulu Airport has very crowded immigration checks, and it takes quite a while to get outside after your flight arrives. Instead of getting tired looking for a bus or taxi, it's smoother to arrange for a shuttle service.

ホノルル空港は入国審査がとても混み合っていて、飛行機が着いてから外に出るまで結構な時間を要します。疲れてバスやタクシーを探すよりも、送迎を頼んでしまった方がスムーズです。

The employees were talking among themselves, and the response to us was slow! The bus stopped to pick up passengers along the way, and I wasn't sure when it would depart!

従業員同士で話していてこちらへの対応が遅い❗️
途中で乗り合わせするためバスが止まりいつ出発するのかもよくわからなかった！

We book the Holokai everytime our family and friends come visit us on the island, and it never disappoints! Staff is great, and the views can’t be beat. Very relaxing!

On the day of the tour, it was drizzling and the temperature was low, so the members who got on the boat were saying how cold it was during the parasailing. Since it was a tour that only included parasailing, I brought a little money (for tips), a bath towel, and water. I was told that they would take photos during the parasailing and that I could get the data for a fee. I regretted not bringing a bit more money...

当日は雨がパラパラしていて、気温も低く、ボートに乗り込んだメンバーが寒い寒い言いながらのパラセーリングでした。パラセーリングだけして帰るツアーだったので少しのお金(チップ)とバスタオルと水を持っていきました。パラセーリング中写真を撮ってもらえ、有料でデータがもらえるとの事。もう少し多目にお金を持っていけばよかったと後悔……

It was truly amazing to be close to the honu (sea turtle) and swim with it! The crew was also very nice. For those who get seasick, taking motion sickness medication is definitely a must. The final yacht sailing can be a bit rocky.

ホヌ(ウミガメ)が間近にいて泳げたのは本当に最高でした！クルーも感じが良かった。船酔いする人は確実に酔い止め必須。最後のヨットセーリングは揺れます。

I was kindly assisted from the moment I was welcomed at the airport. The bus does not depart until it is full, so there is a bit of a wait, and it takes time as it stops at various hotels. If you're in a hurry, it might be better to use a taxi.

空港での出迎えから親切に対応して頂きました。バスが満席になるまで出発しないので、多少待ち時間がある事と色々なホテルを周るのでどうしても時間がかかります。せっかちな人は、タクシーを利用する方が良いかもしれません。

I was able to enjoy the beautiful sea and sky, as well as the buildings of Waikiki and Diamond Head!!! I decided to go for the 150-meter option, and it turned out to be a really great experience. I also enjoyed the music on the boat and the guide's talk during the round trip to the parasailing point.

綺麗な海と空と、ワイキキのビルディング、ダイヤモンドヘッドも眺めることが出来ました！！！
せっかくならと150メートルを申し込みし、本当に良い体験となりました。
パラのポイントまで往復の船上での音楽や、ガイドさんのトークにも楽しませて頂きました。

I arrived at the venue at 6:30 and was first guided to the buffet. I sat at a long table and waited for my turn to go to the food table. I could choose from about ten different dishes, including green salad, macaroni salad, sautéed sweet potatoes, curry-cooked white fish, and chicken. The photo shows all the dishes I took a little bit of on two plates. The roast beef and pork were really delicious.

At 7:30, the show began. It was incredibly fun. There were performances featuring nostalgic songs from Michael Jackson and Elvis Presley, along with hula dancing. Michael Jackson's performance was particularly impressive; his moonwalk was very skillful and moving. The hula and Tahitian dance segments were short but very authentic and enjoyable to watch. I was seated near the center, which was a great spot, allowing me to enjoy the show even more.

I’m really glad I got to see this show.

6:30に会場に到着してから、まずはビュッフェへ案内されました。長いテーブルに座って順番がくるまで待ち、料理のあるテーブルへ。グリーンサラダ、マカロニサラダ、さつまいものソテー、白身魚のカレー煮、チキンなど10種類くらいから選びます。写真は二枚の皿に全ての料理を少しずつ持ってきたものです。ローストビーフとポークは本当に美味しかったです。
7：30からはショーへ。これはとてもとても楽しかったです。懐かしのマイケル・ジャクソンやエルヴィス・プレスリーの歌とフラダンスのショー。特にマイケル・ジャクソンは圧巻で、ムーンウォークはとても上手で感動的でした。フラダンスとタヒチアンダンスの部分も、短かったですが、とても本格的で見ごたえがありました。席は優先的にセンター付近に案内してくれました。本当にど真ん中のとても良い席で、ますますショーを楽しむことができました。
今回このショーを見れて本当に良かったです。

We went along to this night not knowing a lot about the performance, other than it was in a very convenient location for us and that it was a very reasonable price. We left being blown away by the sheer professionalism, talent and wow factor of the performers and entire evening.

The pre show dinner was tasty and filling, the service friendly & prompt.

The show was in a lovely theatre with exceptional stage and lighting setup and from the moment the show started our eyes were glued to the stage.

The singers and dancers never missed a beat or note, the lighting was beautiful and the music fun and fabulous. We enjoyed the range of pop performers throughout the eras with Elvis and Michael Jackson impersonators as stand out performers! Even at the meet and greet afterwards Michael was perfectly in character - when I asked him how long his show makeup took he replied in a wonderfully accurate voice "makeup? What makeup??"

The fire dancer was also phenomenal with even bar staff remarking that they tried to align their breaks with his performance to go watch from the back of the theatre! Who needs to go to an overpriced louwow when you've got wonderful traditional hula dancers and performers right here.

5 stars - all round a phenomenal night and a "must see" for all visitors!

I thought I wouldn't be able to handle even the lowest height due to my fear of heights, but I decided to go for the highest option at 150m to create a memorable experience. I was extremely nervous before it started, but once I jumped, I was overwhelmed by the scenery and had a lot of fun. The instructors were locals who only spoke a little Japanese, but they encouraged us and helped raise our spirits. I highly recommend participating for those who are hesitant. Also, we didn't bring cash or cards, so we couldn't do it, but I think purchasing photos would make for a great keepsake.

高所恐怖症で1番低い高さでも無理と思いましたが、せっかくの思い出にということで1番高い150mにしました。
始まる前は緊張しまくりでしたが、いざ飛んでみたら怖さよりも景色に圧倒されとても楽しかったです。
インストラクターは現地の方達で片言の日本語しかわかりませんが、テンションが上がるように話してくれました。
迷われてる方はぜひ参加することをお勧めします。
あと我々は現金やカードを持参してなかったので無理でしたが、写真は購入した方が良い記念になると思います。

We had a lot of fun!! I personally thought it was going to be scary, but it turned out to be more fun than scary.

There was a slight confusion about the pickup location, but I had prepared to wait early, so it was fine! The bus arrived about 15 minutes before the scheduled pickup time without any delays, which made me feel very relieved. I was using it from Hilton Hawaiian Village, and most of the passengers boarded there, with only one additional person at the next hotel, so it was very smooth.

ピックアップ場所が少しだけ迷う部分はありましたが、早めに待機できるよう準備していたので大丈夫でした！
バスは遅れることなくピックアップ時間の15分ほど前に来てくれたので、とても安心して利用できました。
ヒルトンハワイアンビレッジからの利用でしたが、そこで乗る人がほとんどで、次のホテルで1名追加されただけでしたのでとてもスムーズでした。

I was imagining a leisurely canoe ride with everyone paddling together, but in reality, we paddled out to the open sea and waited for the waves, riding them back to the shore like surfing. The intense splashes of water and the sense of speed made it quite exhilarating. We rode about four waves, and each wave was relatively long, requiring a good amount of energy to paddle, so I was very satisfied with the number of rides. Only four people held paddles, but a total of six people, four men and two women, were able to join in.
It was so much fun, so I highly recommend it for groups!

ただみんなで漕いでお散歩するカヌーを想像していましたが、実際は沖まで漕いで波を待ち、サーフィンのように一気に浜に向かって波乗りで帰ってきます。激しい水しぶきとスピード感でかなり盛り上がりました。4本くらい波乗りしましたが、1本の波乗り距離も比較的長く、漕ぐのに体力も使うので、本数的にも十分満足しました。パドルを持つのは4人のみですが、男性4人女性2人の計6人で同乗できました。
とても楽しかったのでグループにはおすすめです！