All Reviews for Family & Accessible Travel

I used Roberts for the first time. There were mostly foreigners around, and only one Japanese person, but the driver was a Japanese person who could speak Japanese, so I felt completely at ease. The microbus was quite large, so the interior was spacious. I would like to use it again next time.

初めてロバーツさんを利用しました。
周りは外国人ばかりで日本人は一人でしたが、日本語も話せる日系人ドライバーでしたので全く不安なかったです。
大きめのマイクロバスでしたので車内もゆったりでした。
次回も利用したいと思います。

The pickup at the Honolulu airport was timely and professional. It was very easy to identify the Roberts employee and he was very courteous and personable. The transport vehicle was outstanding - very clean and extremely comfortable. I highly recommend this as the best way to get to your hotel from the airport at a reasonable rate.

You are pretty much just paying for a ride there. It is a very pretty hike, I would make sure to wear shoes with traction as it does get pretty slippery towards the top. Q lot of good picture spots.

Diving down to 100 feet, we could see the sunken ship and artificial coral reefs. Around them, many fish, sharks, and turtles swam gracefully. It seemed like the kids really enjoyed this first-time experience.

100フィートまで潜水すると、沈められた船や人工の珊瑚礁が見えました。そのまわりに沢山の魚やサメ、亀が優雅に泳ぐのが見えました。初めての体験に子供達も楽しめたようです。

This time, we traveled to Hawaii with my wife's parents, our couple, and our 3-year-old son, making a total of five people! We used this service during our previous trip to Hawaii as well, and it was very reassuring. The price included tips, and even for someone like me who struggles with English, there were no issues at all. I highly recommend it!

今回は、妻の両親＋私達夫婦＋3歳（息子）の合計5人でのハワイ旅行でした！
前回のハワイ旅行時にも利用しましたが、とても安心できる内容でした。チップ込みの価格で英語が苦手な私でも全然問題ありませんでした。とってもおすすめです！

This is my second time participating, following last year! This time, the boat swayed a bit in the breeze, but I was able to enjoy it with participants from Kuwait! I'm writing this while enjoying the beautiful scenery and feeling the wind, and I definitely want to participate again! 😊

去年に続き2回目の参加です！
今回は少し風が吹くなか船が揺れましたが、クウェートからの参加者と一緒に楽しむことができました！素敵な景色を堪能して風に吹かれてまた参加したいと思いながらこれを書いてます(^^)

I made a mistake with the meeting place, but when I contacted the local office, they didn't understand me very well. Just when I was wondering what to do, I received a call from a VELTRA staff member who arranged for someone to come and pick me up from my current location. Thanks to that, I was able to go parasailing! Thank you very much.

Parasailing was very pleasant, and I had an amazing experience.

集合場所を間違えてしまいましたが現地連絡所に連絡かけたところあまり伝わらずどうしようと思っていたらベルトラスタッフから電話がかかって来て今いる場所迎えに来てもらえるように連絡して頂きそこで乗せてもらいパラセーリングをすることができました！
ありがとうございました

パラセーリングはとても気持ち良くすごくいい体験が出来ました

It was my first time parasailing, and even at 150 meters, it was not scary at all and was really fun! I would love to try a higher one if available! There were three other groups, and two of them were Japanese, who were very nice people, so I had a great time. I think it's better to wear a rash guard since you get a bit wet! Also, I recommend bringing a bath towel! I gave a tip of $10 per person (to two crew members and one driver, totaling $30). Please use this as a reference!

人生初のパラセーリングでしたが、150mでも全然怖くなくて楽しかったです‼︎もっと高いのがあればやってみたいです‼︎
他にも3組いましたが2組は日本人でとても良い人達だったので楽しく過ごせました♪
多少濡れるのでラッシュガードは着てった方が良いと思います‼︎
あとバスタオルも持って行った方が良いと思います‼︎
チップは1人10ドル渡しました‼︎（船の乗組員2人と送迎ドライバー1人、合計30ドル）
参考にして下さい‼︎

They arrived about 10 minutes later than the scheduled time for the pickup. The car was reasonably spacious. There were a few foreign passengers (from the conversation, they seemed to be from the UK), but it was not noisy and was comfortable. It took quite a while to reach the airport, possibly because there were many pickup locations, but in the end, we leisurely toured the main areas of Honolulu, so I felt like I was able to say goodbye to Hawaii before returning home. ^ ^

予定時刻より10分ほど後にピックくアップ先に来てくれました。
車内は程よく広い。
外国の方(会話からイギリス)も数名いましたがうるさくもなく快適でした。
ピックアップ先が多かったのか空港につくまでかなりかかりましたが、最後にホノルルのメインをゆっくり回っていたので、帰国前にハワイにさよならできた気分です^ ^

It's a wonderful activity where you can enjoy the scenery of Hawaii from the sky in a relaxed manner. Before starting, I was a bit nervous thinking it might be scary, but in reality, it wasn't scary at all. You ascend slowly and descend slowly, so there's no fear of falling, which is reassuring.

If I had to say something, I felt a bit uneasy not being able to confirm if we were at the height we ordered. If you can't speak English, you can't properly communicate with the instructor about the height. Since the prices vary, it's better to avoid any worries in this regard.

ハワイの空から景色をほのぼのと眺められるとても良いアクティビティです。
始める前は怖いかな？とドキドキしていましたが、実際には全然怖くありませんでした。
ゆっくり上がり、ゆっくり降ろしてもらえ、落ちる恐怖感もないので安心できます。

強いて言えば、注文したプラン通りの高さなのか自分では確認できないところが若干不安ですね。
こちらが英語が話せないとインストラクターの方にちゃんと高さが伝わってるのか確認できません。
料金が異なるので、この辺りの憂いは無いほうがいいですね。

I was quite anxious because they didn’t arrive even by the meeting time (laughs). The voucher mentioned to call if they didn’t show up after five minutes, so I called, and they explained in English that "a blue car is coming, so please wait another five minutes." I waited a bit longer, and in the end, they were 20 minutes late (laughs). The driver also said something like, "I’m really sorry!!!" and apologized, and he had a likable character, so I convinced myself that maybe it’s rare for them to arrive on time (laughs).

Now, about the experience, the view from 150 meters was amazing! My husband and I got to experience it together as a pair. Before it was our turn, they handed us a Japanese instruction manual, so we could confirm details like photo opportunities and that if we requested "dry landing, please" before landing, we could return to the boat without getting wet. We asked to go up to our waists (laughs).

As for the facilities, there are no changing rooms or lockers. If you really want to change afterward, you might want to use the public restroom nearby. Since there are no lockers, I wouldn’t recommend bringing large bags. Also, since you move out to sea by boat, some water splashes will come in, so if you really don’t want to get your belongings wet, it’s better to put them in a plastic bag or something.

On the way back, the funky driver came over and guided me to the car. When I mentioned that I got wet, he said, "It's okay, no problem!" but I felt a bit awkward getting in wet, so I used the beach towel I brought to sit on the seat. When I told him the hotel I was staying at, he kindly drove me there, which was very helpful.

待ち合わせ時間になってもいっこうに来ないのでハラハラしました(笑)
5分経っても来ない場合は電話して下さいとバウチャーにも書いてあったので、とりあえず電話すると「青い車が来るのであともう5分待って下さい」みたいな事を英語を説明され、そのまましばらく待ち、結果20分の遅刻でした(笑)
ドライバーのお兄さんも「いやあホントごめんごめん！！！」みたいな事を言っていて謝ってくれましたし、なんか憎めないキャラだったので、もしかすると時間通りに来る事自体が稀なのかなと自分を説得(笑)

さて内容についてですが、
150mの眺めは最高でした！
自分たち夫婦でペアで一緒に体験させてもらいました。
順番が回ってくる前に日本語の説明書を渡してくれたので、写真撮影の事、着地する前に「ドライランディング、プリーズ」と希望すれば海に浸かる事なく船まで戻れる事など、しっかり確認する事ができます。
私たちは腰までやってくださいと言いました(笑)

設備ですが、更衣室、ロッカーはありません。
終わったあとどうしても着替えたいのであれば近くにある公衆トイレを使うといいかもしれません。
ロッカーがないので、あまり大きい荷物を持って行く事はオススメしません。あと、船で沖まで移動するのでその際に多少の水しぶきが入ってきますから、どうしても濡らしたくない場合はビニール袋か何かに荷物を入れたほうがいいと思います。

帰りはファンキードライバーさんが近寄ってきてくれて、車まで案内してくれました。
腰ポチャした事を告げると「いいっていいって、ノープロブレム！」と言ってくれましたが、濡れたまま乗るのも気が引けたので持参したバスタオルを座席に敷いて座りました。泊まっているホテルを告げるとホテルまで送ってくれたのでとても助かりました。

I’m glad I finally got to try surfing in Hawaii. I was a bit anxious at first, but with the support of the instructor, I was able to ride the waves. One thing to note is that photos taken during surfing are available for purchase at $35, but since it’s a special memory, it would have been nice if they could offer them for around $20.

ずっとやってみたかったサーフィン、ハワイで体験レッスンを受けてみてよかったです。初めは不安でしたが、インストラクターサポートの元で波にのることができます。一点、サーフィン中の写真を$35で購入可ですがせっかくの記念ですし$20くらいで提供して頂ければよかったです。

We decided to do this tour for our anniversary and it was amazing! The staff were super helpful and knew what they were doing. Everyone was nice and making sure you're having a good time. The food was great as well as the snacks. Snorkeling was really fun. I seen more than a few turtles and lots of fish! I would not recommend this if pregnant and further along (like myself, I was 22 weeks), this caused my life vest to keep pushing to the side. So I had to use so much strength to hold it down and swim and still snorkel, it was really hard with the belly in the way. Other than that, it was really fun! I would recommend booking before you fly to hawaii. We were told it fits 80 people, i booked ahead anyways and sure enough it was only a 30 head count and full, so there isnt much room for you to wait last minute.

Please arrive 2 to 3 minutes before the scheduled hotel pickup time, and they will come to call you in the lobby. At the airport, they drop you off in order at the closest entrance for each airline, but even after getting off at the wrong place twice, they kindly informed me that it was still not my turn for ANA. I would like to use this service again when I go to Hawaii.

ホテルピックアップ予定時間の2〜3分前に到着されて、ロビーまで呼びに来て下さいました。
空港ではそれぞれの航空会社に1番近い入口で順番におろしてくれるのですが、2回も間違えて降りたにも関わらずANAはまだだよとにこやかに教えてくれました。
またハワイに行く時は利用したいと思います。

As expected, I had to wait. Thanks to that, I ended up smoking too much during the wait and got scolded badly by my wife. The car was also extremely crowded. Well, it might have been due to the timing and season...

やはり待ちました。おかげで待ち時間にたばこを吸いすぎてしまい、ひどく家内から怒られました。車内も大混雑でした。まあ時期と時間が悪かったのかもしれませんが・・・・。

I made a reservation for my mother, who loves hula. The weather was favorable in early April, and it was comfortable at first, but as the sun went down, it became chilly, and I regretted not bringing a jacket. The show was of high quality, and I was satisfied to be able to show her authentic hula. This time, I chose the Golden Seat, but since we arrived late, we ended up with seats on the edge, which was disappointing. Next time, I definitely want to reserve the Diamond Seat and see it up close.

今回フラの好きな母のために予約しました。
４月上旬天候にめぐまれ最初快適でしたが、日が落ちると
やはり肌寒く上着を持参すればと後悔しました。
ショーは完成度が高く、本場のフラを見せてあげることができて
満足しました。今回はゴールデンシートにしましたが遅めに到着したため
端の席になり残念でした。次回はぜひダイヤモンドシートで予約し
間近で見たいと思います。

It claims to be "150m high," but it's probably referring to the length of the rope, not the height. I've experienced it twice in the same location, and during my previous experience, I went up to a significantly higher place. Those expecting "height" may be disappointed.

「高さ150m」とうたっておりますが、おそらくロープの長さであって高さではないです。
同じ場所で2度体験していますが、以前の体験の方が圧倒的に高い場所まで上がりました。
「高さ」を期待している方はガッカリされると思います。

We participated as two women. Besides us, there were three other families and couples on the same boat. Once we boarded the boat, we put on life jackets and set off! At first, it wasn't very bumpy, but as we went further out, the waves got higher, and it became quite rocky. After reaching a certain distance offshore, it was finally time for each group to start. Once we were fitted with the parachute, we quickly drifted away from the boat and into the sky! At first, it was thrilling, but as we rose higher, we could see the ocean, sky, mountains, and city all at once, and the wind felt so refreshing—it was the best feeling! I'm glad we went up to 150 meters. I was nervous waiting for our turn, but the instructor played music and chatted with us, which helped me relax a bit. I would love to participate again!

女性2人で参加しました。私たちの他に3組の家族や夫婦が同じ船に。船に乗り込むとライフジャケットを着用して出発！最初はあまり揺れませんが沖へ行くにつれ波が高くなるためかなり揺れました。ある程度沖まで行くといよいよ1組ずつスタート。パラシュートを装着してもらうと、あっという間に船から離れていき空へ！最初はスリルがありますが、高くなるにつれ海・空・山・街の景色が一望でき、風もとても気持ちよく最高の気分でした！！150メートルにして良かったです。自分たちの番が回ってくるまでドキドキしましたが、インストラクターの方が音楽をかけてくれたり、話しかけてくれたので少しリラックスできました。また参加したいです！

This luau show was a bit different from what I've seen before, and as expected from Hilton, it was great! I had a very good seat in the front center. However, since the venue is relatively small, I think the experience would still be quite impressive from any front row seat, not just the center ones.

今まで見たのとは少し違うアレンジされたルアウショーでさすがヒルトン！！
前方中央席でとても良かったです。
ただ、会場が割と狭いので中央席じゃなくても前方席なら迫力も対して変わらないかなと思いました。

I went parasailing for the first time. I was torn between skydiving and parasailing, but since parasailing was more affordable, I chose that this time. The hotel picked me up right on time, and the ride to the boat dock was comfortable.

We headed out to sea for the parasailing, and the wind felt nice during the boat ride, which I enjoyed! I usually don’t get seasick, but when the boat picked up speed, it rocked quite a bit. We had to stay on the boat until all four groups finished, and one family seemed to be struggling with seasickness. If you are prone to seasickness, I highly recommend taking motion sickness medication and bringing a plastic bag for vomiting.

For parasailing, after the staff fitted me with the equipment, I quickly ascended high into the sky. Since I love heights, I chose the higher option at 150 meters and was very satisfied. The staff adjusted the experience a bit, making the boat sway slightly and even dipping us into the sea on the way back, but they made sure my face stayed dry, which was fun.

The views of Hawaii and the ocean were incredibly beautiful, and I was very happy to participate! The tour staff were also very nice, and there was a Japanese instruction sheet, which made me feel at ease. I would love to join again if I have the chance.

初めてパラセーリングをしました。
スカイダイビングと迷ったのですが、パラセーリングの方がお手頃だった為今回はパラセーリングにしました。
ホテルには時間ぴったりに迎えに来て頂いて、船乗り場までの道中は快適でした。
パラセーリングをする為に沖に出るのですが、風が気持ちよく船での移動もわたしは良かったです！
わたしは船酔いしない方なのですが、スピードを出したりすると結構揺れが激しく、4組全員が終わるまで揺れる船に乗ってなければいけない為、1組の親子が船酔いをしていて結構きつそうでした。
船酔いする方でしたら、必ず酔い止めを服用し嘔吐用にビニール袋などの持参をお勧め致します。
パラセーリングは部品を装着しお兄さんに設置してもらうとすぐに空に高く上がっていきます。
わたしは高いところが好きな為、150メートルの高い方を選びとても満足しました。
お兄さんのさじ加減により少し揺れたり、戻る際にわざと海に浸からされたりしましたが、顔は濡れない程度にしてくれる為楽しめました。
ハワイの景色と海がとても綺麗で参加して大満足でした！
ツアーのお兄さん達もとてもよく、日本語の注意事項の紙もあり安心して参加できました。
また機会があれば参加したいと思います。

I used it for the first time, and the shuttle arrived almost at the same time as my reservation. I thought I would use it again next time! Since I had a lot of luggage, it was definitely easier than carrying it myself!

初めて利用しましたが、送迎も予約の時間のほぼ同時間に来てくれました。次に行く際にも利用しようと思いました！荷物が多かったので自分で荷物を持って移動するより断然ラクでした！

The weather was nice, the view was great, and the breeze felt wonderful—it was the best! The pickup time was perfect, and when I requested to be dropped off in front of the hotel on the way back, they happily dropped me off right in front of the hotel! I managed with my broken English! I'm glad I participated.

お天気も良く、眺めも、風も気持ちよく
最高でした！
ピックアップの時間もぴったりで、
帰りはホテルの前に降ろして欲しいとお願いしたら、気持ちよくホテル前で降ろしてくれました！
片言の英語でなんとかなりました！
参加して良かったです。

This is my second time. I became a repeat visitor just to see Michael. The Polynesian show is also very impressive. It has become one of my favorite activities in Waikiki.

今回で二回目です。マイケル観たさにリピーターになってしまいました。ポリネシアンショーも見応え十分です。ワイキキでの楽しみの一つになりました。

Mr. Yano, who handled the pick-up, was funny and very kind. The two staff members on the boat were also friendly and fun, making for wonderful memories. The photos were on an SD card with 54 images for $30. It included beautiful scenery, so I’m glad I bought it. On the way back, they also kindly shared various recommendations for delicious ice cream shops, making the ride enjoyable. Thank you very much.

On the day of the event, a Japanese guest who had made a reservation did not show up, which caused delays in the pick-up times afterward, so I would like to request that everyone try not to oversleep.

送迎のヤノさん面白くてとても親切な方でした。
ボートのスタッフの方2人も親切で楽しくてとっても良い思い出になりました。
写真はSDカードに54枚入って30ドルでした。綺麗な景色も入っていて買って良かったです。
帰りも美味しいアイスのお店など色々教えてもらいながら楽しく送って頂きました。
ありがとうございました。
当日、予約されてた日本人の方が来なくてその方以降のお迎え時間に遅れたりしてたので寝坊はしないようにお願いしたいですね。

I was worried because I have a fear of heights, but it was totally fine. More than that, the view was amazing and I was moved. It swayed quite a bit because of the wind, but I wasn't scared at all. I could have gone a little higher. Parasailing in Hawaii was a whole different experience!

高所恐怖症なので心配してましたが、ぜんぜん大丈夫でした。それよりも景色が最高で感動してました。風があったので結構揺れましたが怖さは無かったです。もう少し高く上がっても良いくらいでした。ハワイのロケーションでのパラセーリングは一味違いました！

I was quite anxious and hesitated a lot before signing up, but I'm really glad I did! There were four groups of customers, including us. The staff was really funny and made us feel at ease, and then it was time for parasailing. We chose the 90-meter option, and everyone used the same rope. While we were in the air, it was $30 for photos, but the staff took a lot of pictures for us. It was a valuable experience and became the best memory!

心配性なので、申し込むまでにかなり迷いましたがやってみて本当に良かったです！私達を含め4組のお客さんと一緒でした。スタッフがすごく面白い人で楽しませてくれて、緊張が解けたところでいざパラセーリング。90メートルを選びましたが、全員同じロープを使用していました。空中にいる間は、30ドルと有料ですがスタッフがたくさん写真を撮ってくれます。貴重な経験ができて最高の思い出になりました！

Other companies have meeting points at the entrance of nearby representative hotels, while Roberts has its meeting point at the entrance of the hotel where I stayed. Having some flexibility with the hotel checkout time eased the rush when returning home. I definitely want to use this service again next time.

他社は、集合場所が近隣代表ホテルの玄関口にて、ロバーツは、宿泊先ホテルの玄関口。ホテルのチェックアウト時刻等に余裕が出来て、帰国時の気ぜわしさが軽減した。次回も是非利用したい。

At the Hawaiian Airlines domestic baggage claim, there is a dedicated counter for Roberts, making it easy to find your shuttle service and head straight to Waikiki. Other companies drop you off at the Royal Hawaiian Center, and you have to make your own way to the hotel. Roberts provides transportation right to the entrance of your hotel. I will definitely choose Roberts again next time.

ハワイアン航空国内線のバッゲージクレーム（スーツケース受取場所）にロバーツの専用カウンターがあり、送迎担当を探す手間も無く、すんなりワイキキに、他社は、ロイヤルハワイアンセンターへ送迎され、ホテルまで自力で移動。ロバーツは、宿泊先ホテルの玄関口まで送迎。次回もロバーツ確約。

I participated with my younger brother, husband, 7-year-old son, and 5-year-old daughter. The pickup was a little late, and I was told to call if they didn't arrive after 5 minutes, so I was getting anxious waiting. Just 5 minutes later, they arrived, and I felt relieved. There were concerns that my 5-year-old daughter might be scared of parasailing, but while she was a bit nervous on the boat, it turned out to be incredibly fun for her. My son was smiling and said he wanted to do it 100 more times and wanted to go again tomorrow! I have a fear of heights, so I was a bit anxious, but it was totally fine. The weather was great, and the view was amazing, making it a really enjoyable experience. We also took a lot of photos, and I was very satisfied. Thank you very much! I definitely recommend you try it out. If I ever get to go to Hawaii again, I want to include this in my plans.

わたしの弟、夫、息子7歳、娘5歳の5人で参加しました。お迎えがちょっと遅れていて5分待ってて来なかったらその場で電話してください。っていうことだったのでこないこない。とドキドキしていたらちょうど5分後に来てくれて安心しました。パラセイリングは5歳の娘が怖がるかもしれない。という反対意見もありましたが、ボートでは緊張気味でしたが、パラセイリングはものすごく楽しかったらしく、笑顔であと100回したいって息子は明日もしたい‼️って言うくらいでした。わたしは高所恐怖症でもありちょっと不安でしたがとんでもない全然平気。天気も良くすごくいい眺めで気持ち良くすごく楽しかったです。
写真もたくさん撮っていただき大満足です
ありがとうございました
ぜひ体験してみてください。オススメです
またいつかハワイ行けたらプランに入れたい
です

I experienced this on the morning of my last day in Hawaii. Since it was the final day, I didn't want to waste any time, so I was worried about how the tour would progress. However, there was no wasted time, and everything was handled efficiently, which was very good.

ハワイ最終日の朝いちばんに体験しました。
最終日だったので、あまり無駄な時間をかけたくなかったのでツアーの進行がどのような感じか心配しましたが、無駄な時間もなく、手際よく体験することができて、とてもよかったです。