All Reviews for Family & Accessible Travel

I felt that both the dancers and the hosts were top-notch. The food was also delicious. This time, I had a golden seat right next to the stage, but I think you can enjoy it just as much from the seats further back.

ダンサー、司会者共に一流だなと感じました。
食事も美味しかったです。
今回はゴールデンシートで、ステージ真横の席でしたが、後方の席でも充分見えるし楽しめると思います。

I used this company's shuttle both to and from the airport, but it was a bit cheaper to go through Viator. The staff wore yellow shirts, making them easy to identify, and they were waiting at multiple airports. It's very reassuring knowing they will definitely catch you. Since tips are included in the prepaid fare, you can go straight to your hotel without needing to exchange money at the airport. Exchanging small amounts at the airport can incur very high fees, which is disadvantageous.

行きも帰りも、この会社のシャルトルを利用しましたが
ベルトラを通した方がちょっと割安。
スタッフが、黄色いシャツを着ていてわかりやすく、複数空港で待機。
確実につかまえてくれるのでとても安心。
前払いでチップも込みなので、空港で両替することもなくホテルに入れます。
空港の両替は少額で行うと手数料がとても高くなってしまうので不利ですよ。

I plan to use it again in Hawaii in October, as I do every time. It's very convenient because I can move to the hotel without much waiting time after arriving at the airport. The drivers are also smooth and polite when handling luggage.

In October, I will arrive on an early flight, so I'm looking forward to experiencing the Ala Moana Lounge.

１０月のハワイでも利用させてもらう予定ですが、毎回利用させてもらっています。
空港到着後、あまり待ち時間なくホテル移動できるので非常に便利です。
運転手の方も荷物の荷下ろしなどスムーズ丁寧です。

１０月は早い便で到着するので、アラモアナラウンジ立ち寄りを体験できるのでいまから楽しみです。

We signed up for parasailing at 9:00 with three people, but one person was unwell, so we participated with two. The pickup was a bit late... We boarded the boat with three families, and there was a pouch with instructions for Japanese guests. They asked if we wanted to take photos. I thought $30 was too much, so I declined. You can choose to either jump into the sea or be lowered onto the boat. Everyone else jumped into the sea! I wanted to take a video with my phone, so I asked to be lowered onto the boat. I wasn't sure where the return van was... The driver from the van we took there was present, so when I mentioned the hotel name, he directed me to another van driver who said ●● Hotel and encouraged me to get on. I felt a bit forgotten? I should have recognized my name being called, but it didn't feel like that... Well, I made it back to the hotel safely, so that's good. We returned in the morning, so we could play in the afternoon as well.

9：00～のパラセーリングに
3人で申し込みましたが、一人体調不良で
2人で参加しました。
ピックアップは時間より少し遅れて・・・
ボートには3家族で乗り、
日本人用に説明書きのパウチがありました。
写真を撮るか撮らないかも聞かれました。
＄30で買わないなぁと思ったので断りました。
海ポチャか船に降ろすか選べます。
他の方はみんな海にドボン！
私は携帯で動画を撮りたかったので船に降ろしてもらいました。
戻りのバンがどこなのかわからず、、、
行きのバンの運転手がいたので、ホテル名を言うと
・・・、別のバンの運転手に●●ホテルと言い
乗るように促されました。
何となく、忘れられた？
名前を呼ばれたらわかるはずだけど呼ばれた感じもなく。。。
まぁ、無事ホテルまで戻れたので良し。
午前中に戻ってくるので午後も遊べます。

I used this service last year and it was smooth, so I used it again this year. The check-in location is easy to find (just to the right as you exit the group exit), and after checking in, we departed in about 10 to 15 minutes. This time, I stayed at a hotel near the Honolulu Zoo (on the eastern end of Waikiki), so I was the last to get off, but we arrived in just under an hour after departure. We stopped at several hotels along the way. It seems that starting this time, there is a Roberts booth at the Ala Moana Center, and the shuttle also stops there. Passengers can get off, drop off their luggage at the booth, and then go shopping at the Ala Moana Center. There is a shuttle that runs from the Ala Moana Center to the hotel every hour until the evening, and there were about two or three groups of users taking advantage of it. A taxi can take you from the airport to Waikiki in 20 to 30 minutes, but if you're not in a hurry, using this service is perfectly fine. I will definitely use it again next time.

去年も利用しスムーズだったので、今年も利用しました。受付場所もわかりやすく（団体出口から出てすぐ右）、受付後10～15分くらいで出発します。今回ホノルル動物園の近くのホテル（ワイキキの東端）に泊まったので、一番最後に降りましたが、出発してだいたい１時間弱で着きました。途中数ヶ所のホテルに寄りました。今回からアラモアナセンターにロバーツのブースができたようで、アラモアナセンターにも停車し、希望者は降りてそのブースに荷物を預けてそのままアラモアナセンターでお買い物もできるよと案内がありました。アラモアナセンターからは夕方まで１時間に１本の間隔でホテルまで送ってくれるシャトルがあるとのことで、２～３組程利用者がいました。タクシーなら空港からワイキキまで２０～３０分で行けますが、特に急いでいない場合はこちらの利用で何ら問題ないです。また次もリピートします。

This was my first time using a shared taxi. At the airport, I confirmed my destination with a Japanese speaker using an iPad before getting on.

It seemed that the driver didn't understand Japanese. I thought I could get off at the Waikikian, so when I checked with the driver in my broken English at the drop-off point for the Islander, he said it was the last stop. When I sat back down, I felt that the direction was wrong, so at the next drop-off point, I told him to let me off at the Waikikian. Finally, he confirmed my name and destination with the iPad.

However, as soon as we arrived at the Grand Waikikian, he started complaining about something I couldn't understand, and we ended up back at the original drop-off point for the Islander.

In the end, he did take me where I needed to go, but I couldn't accept that he knowingly took me to a different location. Unfortunately, I don't think I will use this service again.

今回初めて乗り合いタクシーを使いました。
空港では日本語の方にiPadで行き先を確認して乗り込みました。

運転手さんは日本語がわからないようで、私はワイキキアンで降りられると思ったので、アイランダーの降車場所で運転手で拙い英語で確認したら
ラストだと言うので再度着席すると、方向が違うと感じ、次の降車場所でワイキキアンで降ろしてくださいと伝えると、ようやく名前とiPadで確認しました。→名前と宿泊先を確認しました。
にもかかわらず、グランドワイキキホテルに着くなり、訳の分からない文句を言って結局元のアイランダーの降車場所へ。

最後には連れて行ってくれたものの、分かっていながら別の場所に連れて行くのは納得できませんでした。残念ながら次は使わないと思います。

I participated in a submarine tour for the first time. At first, I waited and waited at the meeting point for the 9:30 tour, but no one came, and it was almost 10:00. I started to worry that I had gone to the wrong place and was about to give up when the pickup finally arrived. Although we started off on a negative note, the submarine tour itself was great. We got to see sea turtles, and the kids were excited throughout their first experience in a submarine and seeing the underwater scenery. Not only was the underwater experience amazing, but the views from the boat were also fantastic. We could see Diamond Head the whole time, and we took a lot of great photos. It became a wonderful memory of our time in Hawaii, and I am very satisfied.

初めて潜水艦ツアーに参加しました。
最初、9:30の集合場所に待っても待っても迎えが来ず、時間は10:00前に。場所を間違えてしまったのかと不安になり、もう無理だと諦めかけたところに遅れて迎えが到着。スタートはマイナスからでしたが、潜水艦ツアー自体は良かったです。海亀も見れたし、子供達も初めての潜水艦や海底の景色に終始興奮気味でした。海の中も去ることながら、船からの景色も最高でした。ずっとダイヤモンドヘッドが見え、たくさんいい写真がとれました。ハワイでの良い思い出になり、大満足です。

It was fishing while moving around. There was a lot of sandy ground, and the signs of life were low.

It would be quite difficult unless more bait is spread out.

ポイントを移動しながらの釣りでした
砂地が多く、生命反応が低かったですね

もっと撒きえをしてもらわないと、なかなか難しいです

I had more fun than I expected. The staff also entertained me, and I was very satisfied without even realizing it. It was really cool. Thank you!

思った以上にたのしめ スタッフさんも楽しませて頂き 気づかないもよく 大変満足しました
しかしカッコ良かったです
ありがとうございます

My son and I participated in a group lesson together. It was his first time surfing, and at first, he couldn't ride the waves, but by the end, he was doing really well. The staff mentioned they would take photos, so I intended to buy some as a keepsake. However, they only took a few pictures of my son, and they were mostly from the beginning when he wasn't riding well, with no photos of him successfully riding the waves. Since there was no other option, I ended up purchasing the few photos from the beginning.

息子と2人でグループレッスンに参加しました。息子は、初サーフィンで最初は乗れなかったけど、後半上手に乗れてました。
スタッフの方が、写真を撮ってくれるということで、記念に購入するつもりで写真を確認しましたが、息子だけ数枚しか撮っていなく、また最初のほうだけ撮っていただけで上手に乗れてる写真が全く無かったです。仕方がないので、最初のほうの数少ない写真を購入しました。

The boat to the submarine was quite rocky, but the submarine itself didn't sway much, and I was able to see a lot of fish, which made me very satisfied. If you're prone to seasickness, taking motion sickness medication is a must.

潜水艦に行くまでの船が結構揺れましたが、潜水艦はあまり揺れず、魚もたくさん見ることができ、満足でした。船酔いしやすい方は酔い止め必須です。

First, I picked up my luggage and went to the counter at the airport, but there was no one there. After a while, someone arrived, and I had to wait outside in the heat for over an hour. I was told that they were arranging a taxi, but it took a long time to get one. I was then told it might be faster to wait for my own car, which was confusing. The staff member was Japanese, and I waited while talking to them. Although the staff and the driver were nice people, I probably won't use this company again.

まず、荷物を取り空港を出てカウンターに行くが
誰もいない、しばらくして人がきて外で暑い中、1時間以上待たされました。車が無くてタクシーを手配してる所と言われました。タクシーがなかなか手配できず、うちの車を待った方が早いかも、と言われ、意味不明でした。係の人は日本人でその人と話しながらひたすら待ちました。
係の人や運転手さんはいい人だったのが救われましたが、この会社はもあ頼まないでしょう。

Pickup from the hotel to near Hilton.
There were hardly any Japanese people at the meeting place.
It was helpful that there was a Japanese channel on the headphones in the submarine.
However, you can't see big fish, and you won't see beautiful fish, so if you expect those, you'll be disappointed.

ホテルからヒルトンそばまでピックアップ。
集合場所はほぼ日本人はいませんでした。
潜水艦ではヘッドフォンから日本語のチャンネルがあるから助かりました。
ただ大きな魚は見えないし、綺麗な魚も見れないのでそういうものを期待するとがっかりします。

I participated alone. There were eight participants in total, including myself, with four men and four women.
We had a pleasant video training session before heading to the beach. The beach was visible as we left the hotel. It took about ten minutes to walk there, and three coaches were already waiting for us, conducting a relaxed lesson on the sandy beach (practicing paddling and standing).
The boards were long and a bit heavy. We paired up to carry them to the sea and moved out into the waves.
On this day, the waves were about three meters high.
As a 67-year-old beginner, it required quite a bit of physical strength.
In the end, I was able to stand for about five seconds. Lacking stamina and with the high waves, I got tired after three attempts and returned to shore alone.
Thank you for providing such a wonderful experience in Hawaii. This was my fifth trip to Hawaii, and I thoroughly enjoyed a Hawaii like no other.

一人参加しました。参加者は私を含めて８名でした。男女４名づつでした。
レッスンの前のビデオ研修を和やかに受けイザビーチへ。
ビーチはホテルを出て見えてます。歩いて１０分ほどで到着、すでにコーチ３人が待ち構えており、和やかに砂浜でレッスン（パドリングや立ち方練習）
ボードはロングで少し重たいです。２名ペアで海まで運び、沖へ進む。
この日は波が３メートルほどありました。
当方、６７歳の初心者には、かなりの体力を要しました。
結果、立つこともできましたが、５秒程です。
体力無く、波高く、３回で疲れて岸に単独で戻りました。
いいハワイ経験させていただきありがとうございました。
ハワイ旅行は５度目ですが、今までにないハワイを満喫いたしました。

I arrived about 10 to 15 minutes early, and there weren't many people yet. People started gathering around five minutes before the event.
I had a standard seat, but it was close to the stage and very easy to see! I think the seats themselves are not that different.
The food was delicious, and I had a really enjoyable time! The Polynesian dances from various regions were wonderful!

集合時間より10〜15分程早く着いたらまだあんま人はおらず。5分前頃から人が集まってきました。
スタンダードシートですがステージから近く、とても見やすかったです！座席自体はそんな大差ないかと思います。
料理も美味しく、とても楽しい時間を過ごせました！各地のポリネシアンダンスが素敵でした！

I chose the direct hotel transfer and made a reservation, but there were multiple announcements at the airport counter and on the bus. I communicated that I didn't need to stop at Ala Moana, but in the end, we stopped at Ala Moana for a while. It seems that stopping at Ala Moana is mandatory.

Since I was traveling with children and there was a large group, it was a bit frustrating. Other than that, there were no particular issues.

ホテル直行を選択して申し込みしましたが、
空港のカウンターでも乗車したバスの中でも何度もアナウンス。
アラモアナ立ち寄りはいらないと伝えたが、
結局アラモアナに寄ってしばらく停車。
アラモアナは立ち寄りを必ずするようです。

子連れ、団体の大人数だったので、
少しうんざりしました。
その他は特に問題ありませんでした

I saw that it was written they would arrive on time, so even though it was early in the morning, I checked out early and waited about 15 minutes before the scheduled time. When the time came and they still hadn't arrived, the hotel porter also seemed worried and asked if my reservation was confirmed. They arrived about 15 minutes late. There were a few other people getting on, and once I got in the car, I felt relieved that we were heading to the airport. However, after 10 minutes without any communication, I became quite anxious. They don't always arrive on time.

時間通りに来ると書いてあったのを見ていたので、朝早い時間ですが、早めにチェックアウトを済ませて、予定時間の15分くらい前から待っていました。時間になっても中々来ず、ホテルのポーターさんも予約出来てるの？と心配しましたが、15分くらい遅れて到着しました。他にも何人か乗っていて車に乗ると空港に行けると安心しましたが、10分を超えると連絡ないのでかなり心配になります。時間通りに着くとは限らないです。

Since the pickup was from the Big Island, I thought we would go to the international terminal, but Hawaiian Airlines came to get us, so the transfer was smooth.

ハワイ島からの送迎なので国際の方に回るかと思っていましたが、ハワイアン航空にきていただけたので、スムーズな移動ができました。

I experienced this with my fifth-grade son. At first, he was really scared, but once we got up there, he saw a view he had never experienced before and had a great time! I'm really glad we participated in this tour!

小学5年生の息子と体験しました。
初めは、物凄く怖がっていましたが、いざ上に上がってみると今まで経験した事がない景色が見れて、凄く楽しんでました！
このツアーに参加して凄く良かったと思います！

We participated as a family. I was nervous, but my child said it was the most fun they had during the trip, so I'm glad we took part!

家族で参加しました
緊張していましたが子供も旅行の中で1番楽しかったそうで参加してよかったなと思いました！

I participated with five friends! One of my friends was trying parasailing for the first time and was really nervous before doing it, but afterwards, they looked very satisfied and it was great that we joined.

友人たちと5人で参加しました!
友人の中には初めてのパラセイリングの子もいてやるまでとてもどきどきしていましたが終わった後はとても満足そうで参加してよかったです

As soon as you exit the airport, there is a noticeable desk, and they smoothly handled my suitcase just by showing my name without needing to present a voucher. The driver only spoke English, so he provided some sightseeing information, but I didn't catch all the details.

空港出口出てすぐ目立デスクがあり、バウチャー見せずに名前だけでスーツケースを運んでくれスムーズでした。
運転手さんは、英語オンリーなので観光案内もしてくれるんですが、細かくはわからなかったです。

Since I was alone, I was able to get to the airport more affordably than by taxi. The timing was also accurate. The driver helped carry my luggage as well.

一人だったので、タクシーよりお得に空港まで行くことができました。
時間も正確でした。荷物もドライバーの方が運んで下さいました。

It was an amazing experience to see so many turtles at once. I have been to Oahu about 20 times but never seen so many turtles! Some of them came to the surface and I was able to see them very close, I could even see their nostrils. After snorkeling, we went sailing to the Diamond Head and the boat jumped up and down the wave and my children were so excited! I would surely want to come again in the near future.

We took our family of 4 (including twin 7 year olds) to this experience. We all got in the water and couldn't believe how many turtles we got to experience up close! The excursion was well managed and very fun! The ride after the snorkel encountered some big waves, which my kids freaked out about a tiny bit, but overall we had an excellent time. It was, hands down, our family's favorite experience in our 10 days in Hawaii.

They picked me up at the hotel on time and dropped me off near the airline counter, which was very helpful. I would like to use this service again when I go to Honolulu.

時間通りにホテルへ迎えにきていただき、航空会社のカウンター近くにおろしていただき、助かりました。またホノルルへいくときには利用したいと思いました。

I got seasick while transferring from the boat to the submarine. If you're prone to motion sickness, be sure to prepare some medication. It can ruin a wonderful experience.

船から潜水艦への乗り換えで、私は酔いました。必ず乗り物に弱い人は酔い止めを準備して下さい。せっかくの体験が台無しです。

On the day, I was told that the waves were high and that stand-up paddleboarding (SUP) would be difficult, so I switched to surfing. There were seven students, and my friend and I ended up with Mr. M, who hardly speaks any Japanese. This Mr. M was the worst! He had no smile from the beginning and looked scary. I was nervous as a beginner...

Even when we were in the water, he never came over to the students. Even when he told us to come over, we couldn't move towards him... It was not fun at all. He assumed we didn't understand English and kept complaining, saying things like, "I'm just doing this for work," and "You can't even swim."

If you get this teacher, it's the worst. He should be let go! What should have been a fun memory turned into a terrible one that I don't want to remember. The woman at the counter (a Japanese person) also said that this teacher has a bad reputation. I can't understand why he is still employed. I want my money back. Of course, there are things that need to be said for safety, but that attitude is unacceptable!

当日、波が高いとのことでＳＵＰ難しいと言われサーフィンに。生徒が７人いたため、私と友人は日本語のほとんどできないＭ先生となった。このＭ先生が最悪です！最初から笑顔なし、怖い顔のまま。初心者で緊張しているのに・・・
海で出ても、先生から生徒に寄ってくることなし。こっちにこいと言われてもなかなか先生のところまですすむこともできず・・・
全く楽しくない。そして、こちらが英語がわからないと思って、「俺は仕事だからやってんだ」とか、「泳げないくせに」とか、文句ばかり。
この先生にあたったら、最悪です。やめさせるべき！
楽しいはずの思い出が思い出したくない最悪の思い出になりました。
カウンターの女性（日本人）もこの先生は評判が悪いと言っていました。なぜ、雇っているのか理解に苦しみます。
お金を返してもらいたい。もちろん、危険もあるでしょうから、言わなければいけないこともあるでしょうが、あの態度はない！

I used the shuttle service from the Big Island back to Honolulu to get to my hotel. Since the hotel only stops at five locations, it didn't take much time. The other limousine buses I used before stopped at about ten places, which took a lot of time, but I found Roberts to be comfortable. The price was reasonable, and the driver was polite. I would like to use it again.

ハワイ島からホノルルに帰ってきてホテルまでの送迎に利用しました。ホテルは5ヵ所しか回らないので、それほど時間は掛かりません。以前利用した他のリムジンバスは10ヵ所位回って行くので非常に時間が掛かりましたが、ロバーツは快適だと思いました。料金もリーズナブルだし運転手さんも丁寧でした。また利用したいですね。

The cheerful instructor was a lot of fun. They taught us carefully, so I was able to ride relatively smoothly. I recommend it for those who are trying surfing for the first time.

陽気なインストラクターさんがとても楽しかったです。丁寧に教えてくれたので割とスムーズに乗れるようになりました。サーフィン初めてという方にはオススメです。