Reviewed by: らいもんだ
The timely pickup and friendly driver made for a comfortable round trip. It was great that there were few hotel stops along the way. I definitely want to do this again next time!
時間通りのお迎えとフレンドリーなドライバーさんで快適に往復できました。
途中立ち寄るホテルも少なくてよかったです。また次回も是非!
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Solo Travelers |
| Posted on: | 2019/07/08 |
| Activity Date: | 2019/07/05 |
Reviewed by: ハワイ好き
I thought the Aloha pattern looked like Roberts, so I approached them, but I couldn't remember their name or anything, and my friend asked me, "How did you know?" (laughs) If you remember the patterns from the Roberts website, you might have smoother encounters.
ロバーツと分かるのがアロハの柄がロバーツぽいなと思ってこちらから声をかけたのですが、名前も何も出でなかったので友人になんで分かったの?笑と聞かれました。ロバーツのサイトにあるブランドの柄をおぼえておくと、スムーズに出会えるかもです
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Friends |
| Posted on: | 2019/07/07 |
| Activity Date: | 2019/06/20 |
Reviewed by: ハワイ好き
I stayed in Honolulu after flying from Haneda, then spent some time on the outer islands before returning to Honolulu. I was given a lei again, but I thought it would have been nice to have just one time. I feel like the quality of the leis has declined compared to before.
羽田からホノルルにステイ、その後離島で過ごしまたホノルルに戻ってきたのですが、またレイをかけてもらい一度でいいのにって思いました。
以前はよりレイの質が落ちた感じがしてます。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Friends |
| Posted on: | 2019/07/07 |
| Activity Date: | 2019/06/23 |
Reviewed by: A380honu
The arrival was on time, and the car was exactly as shown in the pictures, making it easy to identify. The drop-off instructions at the airport terminal were also accurate.
指定の時間通りの到着で、写真通りの車だったので分かりやすかった。
空港ターミナルでの下車案内も的確だった。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Solo Travelers |
| Posted on: | 2019/07/07 |
| Activity Date: | 2019/06/30 |
Reviewed by: ハワイ好き
Evening rush hour can often cause delays, but the departure time was set appropriately, and we made it with plenty of time to spare. The luggage was also handled for us as usual, making for a comfortable experience.
夕方はラッシュで遅くなりがちですが、出発の時間設定が適切で余裕で間に合いました。
荷物もいつも運んでもらえ快適です。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Friends |
| Posted on: | 2019/07/07 |
| Activity Date: | 2019/06/27 |
Reviewed by: Baloro
I was picked up 5 minutes late. Then, I got caught in a light traffic jam and arrived at the airport after the flight time had already passed by 2 hours. Other flights were checking in at the same time, and the counter had a long line, making for a very tight check-in. It would have been better if the pickup time for the hotel had been more flexible. The driver was a cheerful person.
5分遅れてお迎え。さらに軽い渋滞に捕まりフライト時間の2時間前を過ぎて空港に到着。他の便とチェックインが重なりカウンターは長蛇の列でギリギリのチェックイン。ホテルへのお迎え時間はもっと余裕があって良いかと。運転手さんは陽気な方でした。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Couples |
| Posted on: | 2019/07/07 |
| Activity Date: | 2019/07/05 |
Reviewed by: りゅう
I used the service from the hotel to Daniel K. Inouye International Airport. This time, my departure was delayed, and I found out about it on the day by checking the app. I received an email about the change in pickup time, but it wasn't sent to my smartphone, so it might be a good idea to ensure that emails are accessible.
ホテルからダニエル・K・イノウエ国際空港まで利用させていただきました。
今回は出発が遅くなって、当日アプリを見てそのことを知りました。
ピックアップ時間の変更メールが来ていたけれど、スマホにくるメールではなかったので、メールがわかるようにしておくと良いかもしれません。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Friends |
| Posted on: | 2019/07/07 |
| Activity Date: | 2019/07/05 |
Reviewed by: りゅう
I used this service to get from Daniel K. Inouye International Airport to my hotel. Once I arrived at the airport, I was able to get on right away by going to the counter. From there, we made a few stops on the way to the hotel, but I considered it a sightseeing tour of Waikiki. If you're staying at Hilton Hawaiian Village, it might be a good idea to get dropped off at Ilikai depending on your tower.
ダニエル・K・イノウエ国際空港からホテルへ向かうのに利用させていただきました。
空港に到着したら、カウンターに行けばすぐに乗せてもらえて。
そこからはホテルまでいくつか廻っていくけれど、これはワイキキ見物と思ってます。
ヒルトンハワイアンビレッジに泊まる方は、タワーによってはイリカイで降ろしてもらうと良いかもしれません。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Friends |
| Posted on: | 2019/07/07 |
| Activity Date: | 2019/06/30 |
Reviewed by: Baloro
After arriving at the airport, we waited at the reception counter for about an hour before getting on the shuttle. Furthermore, when we got on the shuttle, there were already other people on board, and we were the last to be called. I felt like we wasted time waiting. Maybe it would have been better to take a taxi.
It states that "Japanese-speaking staff are available," but I don't think we could request Japanese at the time of booking.
空港に到着してから受付カウンターで約1時間待たされてシャトルに。さらに、シャトルに乗ったら既に他の人が乗車していて、私たちは最後の乗車案内。なぜ待たされたのか?時間を損した気分。タクシー乗ったほうが良かったかな。
「日本語スタッフの対応も可能」と記載しているが、申し込み時点で日本語のリクエストは出来なかった気がする。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Couples |
| Posted on: | 2019/07/07 |
| Activity Date: | 2019/07/02 |
Reviewed by: カオリン
Upon arriving at the airport and heading to the designated group exit, I quickly found the counter and was sent to the hotel without any worries. I will use this service again next time!
空港に到着して 事前に集合場所となっていた団体専用の出口へ進んでいくと
すぐにカウンターがわかり 何の心配もなくホテルへ送ってもらえました。
次回も 利用します!!
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Couples |
| Posted on: | 2019/07/07 |
| Activity Date: | 2019/04/21 |
Reviewed by: ハワイ
While waiting for my luggage, I was kindly guided by the staff. I always use this service, and it is particularly smooth and reassuring without any trouble. The drivers are also friendly. I would like to use it again.
荷物を待ってる間に、係の方に呼ばれ親切に案内していただきました。いつも使っていますが、特にトラブルなくスムーズで安心できます。ドライバーさんも親切です。
また利用したいです。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Couples |
| Posted on: | 2019/07/07 |
| Activity Date: | 2019/06/17 |
Reviewed by: HIRYU
I used this service from Waikiki to the airport. The driver arrived 15 minutes before the scheduled time and waited until the departure time. Although the communication was in English, I had no worries, and the driver was friendly and very kind. I would like to use this service again next time.
Waikikiから空港迄で利用しました。ドライバーの方は、予定時刻の15分前には到着しており、出発時間まで待機していらっしゃいました。英語での対応でしたが、心配なことはなく、気さくに会話をしてくれとても親切な方でした。また次回、利用したいと思います。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Families |
| Posted on: | 2019/07/06 |
| Activity Date: | 2019/06/29 |
Reviewed by: ゆうこりん
Thank you for your continued support.
I feel that the directions from the airport exit to the pickup point (as explained in the voucher) are a bit unclear. However, once you get on, the service is very kind and reassuring.
I look forward to your assistance next time as well.
前回もお世話になっております。
空港の出口からの、、、乗り場迄が(バウチャーの説明が)分かりにくい気がします。 でも、乗り込んでからは、とても親切で安心出来ます。
次回もよろしくお願いします。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Couples |
| Posted on: | 2019/07/06 |
| Activity Date: | 2019/07/03 |
Reviewed by: Cross
I use this service every time, but this time it was a disappointment. It was over 30 minutes late. I arrived two minutes before the scheduled time, but since they didn't come even after 15 minutes, I ended up having to call. I had never experienced being more than 15 minutes late before, so I was even more disappointed. I might consider other options next time.
毎回、利用しているが今回は外れでした。予定時間より30分以上遅れました。
待ち合わせ時間の2分前についていたのですが15分過ぎても来ないので、
結局電話することになりました。15分以上遅れたことは今まで無かったので、
余計にがっかりでした。次は考えるかもしれません。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Solo Travelers |
| Posted on: | 2019/07/06 |
| Activity Date: | 2019/07/03 |
Reviewed by: あさやん1206
The driver came to the hotel lobby to pick us up. He only asked for our name and hardly looked at the printed voucher. While it's unlikely to confuse with someone with the same name, I think it's not a good practice.
ドライバーがホテルのロビーまで呼びに来てくれた。当方の名前を聞いただけで、プリントしておいたバウチャーはほとんど見ていない。同姓同名で間違う可能性がないとはいえないので、良くないと思う。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Solo Travelers |
| Posted on: | 2019/07/05 |
| Activity Date: | 2019/07/01 |
Reviewed by: みかん2
I use this service every time.
Clearly, there weren't enough cars for the number of people waiting, and there seemed to be uncertainty in counting the number of passengers, which resulted in quite a few people waiting for a long time.
Since it takes a lot of time to go through immigration, I would like them to arrange the appropriate number of cars to match the number of reservations for the arrival of flights from Japan.
The staff is friendly and pleasant.
毎回利用しています。
待っている人数に対して明らかに車は足りていなかったのと、人数の把握が不確かだったのとで、かなり待たされている人がいました。
入国にすごく時間がかかるので、日本便の到着に合わせて、予約人数に合った数の車を手配して欲しいと思いました。
スタッフはフレンドリーで感じはいいです。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Solo Travelers |
| Posted on: | 2019/07/05 |
| Activity Date: | 2019/07/02 |
Reviewed by: キサキママ
We didn't have to wait too long, but we ended up waiting about 30 minutes because it was just full. I wish there had been about two cars parked, so if the timing is right, it would be perfect. By the way, the first one was Hilton Waikiki, and the next was Trump Hotel.
そんなに遅れませんでしたが、丁度いっぱいになったという事で30分程待ちました。2台くらい停まっていて欲しかったなと思うのでタイミングがあえばバッチリです。因みに1番目はヒルトンワイキキで、次がトランプホテルでした。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Solo Travelers |
| Posted on: | 2019/07/05 |
| Activity Date: | 2019/06/28 |
Reviewed by: パイン
The transfer from Daniel K. Inouye International Airport to the hotel was cheap and really good. I'll ask again next time I come.
ダニエル・K・イノウエ国際空港からホテルまでの送迎。安くて本当に良いです。又、次回に来たら?お願いします。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Couples |
| Posted on: | 2019/07/05 |
| Activity Date: | 2019/07/02 |
Reviewed by: mayu
I'm glad the waiting time at the airport was short. It's also nice that there are only five hotels to choose from. The driver's English was quite fast for me, so I couldn't catch most of it, but it seemed like he was giving a tour, so I think it would have been even more enjoyable if I had been able to speak English.
空港での待ち時間が短くてよかった。
廻るホテルが5箇所以内なのも良い。
ドライバーさんの英語は私にとって容赦なく早かったので、大半聞き取れませんでしたがガイドらしき話をされていたので英語が出来たら尚楽しかったと思います。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Families |
| Posted on: | 2019/07/04 |
| Activity Date: | 2019/06/28 |
Reviewed by: ぽにょ
The timing was accurate, which was reassuring. I used it from the hotel to the airport, but the air conditioning was too strong and made me feel cold. The staff member driving was kind, which was nice.
時間も正確で安心できました。
ホテルから空港まで利用したましたが、エアコンが効きすぎて体が冷えてしまいました。
運転されているスタッフさんが優しい方でよかったです。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Friends |
| Posted on: | 2019/07/04 |
| Activity Date: | 2019/06/05 |
Reviewed by: すーさん
The bus was comfortable and spacious. I thought they would come to pick me up at the hotel lobby, so I waited leisurely, but the bus was waiting on the street outside, so I might have kept them waiting. Thank you again.
ゆったりのバスで快適でした。ホテルのロビーまでお迎えに来るのかと思って余裕で待ってたら、外の通りでバスが待っていたので、お待たせしてしまったのかも知れません。またよろしくお願いいたします。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Couples |
| Posted on: | 2019/07/04 |
| Activity Date: | 2019/07/01 |
Reviewed by: ゆうこりん
I was very relieved to be picked up one minute earlier than the scheduled time❣ The hotel staff helped carry our bags to the bus, and after that, the driver effortlessly loaded everything.
At the airport, we were able to unload our luggage at each respective airline counter.
Thank you very much. m(_ _)m
指定時間より1分早いお迎えに大安心❣
ホテルの方々バス迄運んで下さり…その後はドライバーさんが、軽々と積み込み完了。
空港では、それぞれの利用航空カウンターで荷物を降ろして頂きました。
m(_ _)mありがとうございました。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Couples |
| Posted on: | 2019/07/03 |
| Activity Date: | 2019/06/23 |
Reviewed by: こたくん
First, I was wandering around because I couldn't find the meeting place. When I asked someone, I figured it out right away! After that, I ended up waiting for over 30 minutes and finally got on the bus. Since I had children with me, I thought it would be safer to arrange transportation from the airport, but the long wait was tough, so I should have just used Uber.
まず集合場所が分からずウロウロ。人に聞いたらすぐわかりました!
それからなんだかんだ30分以上は待たされ、やっとバスに乗れました。子どももいたので空港からの移動は手配しておいた方が安心かと思いましたが、待ち時間が長く大変だったので、ウーバーにすればよかったてす。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Families with Young Children |
| Posted on: | 2019/07/03 |
| Activity Date: | 2019/06/30 |
Reviewed by: あさやん1206
I think it was because I used it during the off-season, but when I checked in and went to the boarding area, the bus was already waiting. It takes time to pick up other passengers, but since there are not many hotels to stop by, I didn't feel too much stress. However, this time I was shown tourist information and advertisements on a monitor. Since I don't understand English, it was just annoying.
空いているシーズンに利用したからだとは思いますが、受付して乗り場に行くとバスがすでに待っていました。
他の客をピックアップする時間はかかりますが、寄るホテルが少ないのでそれほどストレスは感じません。
ただ、今回はモニターで観光案内と宣伝を見せられました。当方は英語が分からないのでうっとうしいだけでした。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Solo Travelers |
| Posted on: | 2019/07/02 |
| Activity Date: | 2019/06/28 |
Reviewed by: ゆたか
I think it's understandable that delays can happen due to road conditions, but I would appreciate a phone call if possible. If that's not feasible, at least a simple "sorry" from the driver would have been acceptable. There are basic manners and rules to follow. I feel there is a lack of awareness of professionalism.
遅れるのは、道路事情もありますので仕方ないと思いますが、できれば電話連絡をして頂きたい。できないのであれば、せめてドライバーが、sorryの一言あれば納得できました。最低限のマナーやルールがあります。プロとしての自覚がないと思います。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Couples |
| Posted on: | 2019/07/02 |
| Activity Date: | 2019/06/29 |
Reviewed by: 匿名希望
At 5:30 AM, the shuttle arrived at the hotel right on time to pick us up. We made stops at two other hotels before heading to the airport. About six other passengers got off at the Air New Zealand area, while we were able to smoothly continue to the Delta Air Lines area, allowing us to move with plenty of time to spare.
朝5時30分、時間厳守で送迎シャトルがホテルに迎えに来てくれました。
他に2カ所のホテルを周り空港へ移動。
我々以外の約6名は、ニュージーランド航空のところで下車、我々はデルタ航空のところまで、楽々スムーズに移動出来、時間に余裕を持って動くことが出来ました。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Couples |
| Posted on: | 2019/07/01 |
| Activity Date: | 2019/06/26 |
Reviewed by: 匿名希望
On the way back from Florida, I departed from LA around 3 PM and arrived in Honolulu around 6 PM. The airport was mostly empty of Japanese travelers since flights to and from Japan had already ended for that time period, but it was easy to navigate and convenient. I would like to use Roberts Hawaii's shuttle service again next time.
フロリダからの帰途、乗り継ぎ地LAを午後3時頃出発し、午後6時頃ホノルルに到着した。
空港は、その時間帯は日本との到着便・出発便は終了しており、日本人は殆どいなかったが、分かり易く・便利で、次回もロバーツのシャトルサービスを利用したいと思いました。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Couples |
| Posted on: | 2019/07/01 |
| Activity Date: | 2019/06/19 |
Reviewed by: さるまた
Arrived at Honolulu Airport on a domestic flight (Hawaiian Airlines) from Kona Airport on the Big Island. I looked for someone wearing a Roberts Hawaii shirt and showed them the printed voucher, and it was all good. We were the only Japanese people; everyone else was from English-speaking countries, and the vehicle was full. It seemed like they were picking up at about five hotels, but our hotel (in the center of Waikiki) was the second stop. The seating was more spacious compared to the shuttle we used with another company, and it was comfortable with plenty of legroom. I don't speak much English, but it was fine. I would like to use this service again next time.
ハワイ島(コナ空港)からの国内線(ハワイアン航空)利用でホノルル空港に到着。ロバーツハワイのシャツを着ている人を探してその人にプリントアウトしていたバウチャーを見せたらOKでした。私たち2人だけが日本人で他は英語圏の方で車内は満員でした。5か所くらいのホテルに送迎するようでしたが、私たちのホテル(ワイキキ中心地のホテル)は2か所目でした。他社で利用したシャトルより座席の間隔が広くて足元がゆったりしていて快適でした。英語がほとんど話せませんが大丈夫でした。次回も利用したいです。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Couples |
| Posted on: | 2019/06/30 |
| Activity Date: | 2019/06/12 |
Reviewed by: あああ
The driver was very chatty, and I had a great time during the journey. I was also able to use the service without any worries thanks to the timely pickup.
運転手さんがすごくおしゃべりで道中楽しい時間を過ごせました。
また時間通りのピックアップで不安なく利用することができました。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Couples |
| Posted on: | 2019/06/30 |
| Activity Date: | 2019/06/27 |
Reviewed by: ハワイ好き
Water droplets were dripping heavily from the air conditioning inside the vehicle, so the seats on both sides of the last row were not usable. It seems like the driver didn't notice.
車内の空調から水滴がだーっと垂れて、一番後ろの両通路側の席は座れませんでした。それに運転手さんはきづいてなさそう。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Friends |
| Posted on: | 2019/06/29 |
| Activity Date: | 2019/06/26 |
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