Reviewed by: 25年ぶりシンガポール
I waited for 5 minutes and then arrived. They helped carry my suitcase to the car in the rain. It was headed to Kona, but I didn't tell the driver, so we went around again. The driver kindly went around twice without making a fuss, which was very helpful. Thank you!
5分待って到着しました。雨の中スーツケースを車に運んでくださいました。コナ行きだったのですが運転手さんに言わなかったので、もう1周回ってもらいました。いやな顔せず2周回ってもらって助かりました。ありがとうございます。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Couples |
| Posted on: | 2019/10/07 |
| Activity Date: | 2019/09/25 |
Reviewed by: hibachi
The meeting location and time were not satisfactory as they were set for two hours before the departure of the return flight, which was not at the hotel where I was staying. I expressed my concerns and requested a change. I received two emails regarding the changes, but one of them stated that the meeting location had not been changed. At this point, I expressed my considerable anxiety and dissatisfaction via email, and I received a polite response.
I believe there may be traffic issues on the day, but it took an hour to get to the airport, and the shuttle bus hit a wall in the parking lot.
I do not recommend this service.
集合場所、時間が宿泊ホテルでない帰国便出発2時間前で納得いく内容ではなかった為希望を伝え変更お願いしました。
変更された内容のメールが2通来ましたが内1通は集合場所が変更されていないメールでした。
この時点でかなり不安と不満の旨メールしたところ丁寧な返答メールがきました。
当日は交通事情もあると思いますが空港まで1時間、送迎バスは駐車場内の壁にぶつけていました。
おすすめはしません。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Friends |
| Posted on: | 2019/10/05 |
| Activity Date: | 2019/10/04 |
Reviewed by: 初めてのシーカヤック
They arrived on time for the hotel pickup. They also kindly announced the boarding order of the airline multiple times, so there was no confusion. I would like to use their services again.
ホテルのpickup時間にOntimeで来てくれました。
航空会社の停止順も丁寧に何度もアナウンスしてくれて、迷うことはありません。また利用したいと思います。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Couples |
| Posted on: | 2019/10/04 |
| Activity Date: | 2019/10/02 |
Reviewed by: 初めてのシーカヤック
I used the service from the local terminal, and there was a counter at the baggage claim, so I was able to use it without getting lost. The driver was friendly, which made me feel very safe. I had two pieces of luggage: a golf bag and a suitcase, but it was very nice that I could use the service without any additional fees. I would like to use it again.
ローカルターミナルからの利用でしたが、バゲッジクレームのところにカウンターがあり、迷わずに利用する事ができました。
運転手さんも気さくな人で、とても安心できます。私はゴルフ バックとsuitcaseの2つの荷物が有りましたが、追加料金なく利用できるのはとてもありがたいです。
また利用したいと思います。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Couples |
| Posted on: | 2019/10/04 |
| Activity Date: | 2019/10/01 |
Reviewed by: Ayaka
You can communicate in broken English. The English-speaking driver wrapped a corset over his aloha shirt at the waist, put on gloves, and efficiently loaded everyone's luggage. Since the translation device's Wi-Fi wouldn't connect, I used a translation app on my tablet and pronounced the destination change, and he immediately said, "Ok!" and took me to my destination via the shortest route. I was in a hurry, so it was a great help.
片言の英語で通じます。英語ドライバーが腰にアロハシャツの上からコルセットを巻いて、手にグローブをはめて、テキパキ皆の荷物を運び入れてくれました。 翻訳機のwihiが立ち上がらないので、タブレットの翻訳アプリと言葉で発音しながら行き先の変更を伝えたら「Ok!」と言って真っ先に最短で連れて行ってくれました。急いでいたので助かりました。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Solo Travelers |
| Posted on: | 2019/10/03 |
| Activity Date: | 2019/05/17 |
Reviewed by: Ayaka
On the last day, I participated in a sightseeing tour, and I was scheduled to be picked up four hours before my flight. However, I thought that was too early, so I joined the tour as planned. Since the final drop-off was at 1:30 PM, I asked to be dropped off first, saying, "Today is my departure day, so I need to be delivered by 1:30 PM." I was the first to be dropped off, and after using the restroom, I made it to the shuttle with plenty of time to spare. After picking up a few more people, we arrived at the airport, and I was able to board the plane about 50 minutes before the flight time without wasting much time.
最終日に観光ツアーに参加していて、フライト時間の4時間前にピックアップになっていたのですが、さすがに4時間前は早すぎると思って、予定通りツアーに参加して、最終の送りが13時半になっていたので、「今日が帰る日だから13時半には間に合うように送り届けて欲しい」と言って、一番最初に送り届けてもらって、トイレもして余裕でシャトルに間に合いました。 それから何人かピックアップしてから空港に着いて、余り無駄な時間もなくフライト時間の50分位前には飛行機に乗れました。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Solo Travelers |
| Posted on: | 2019/10/03 |
| Activity Date: | 2019/05/20 |
Reviewed by: T.M
It was a shared ride, but it was very good. The reception was easy to find, and they guided me politely. I will use it again next time. The bus was quite empty, and I enjoyed the ride.
乗合ですがとても良かったです。受付もすぐにわかり丁寧に案内してくれました、次回も利用します。結構空いていてバスを楽しめました。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Couples |
| Posted on: | 2019/10/01 |
| Activity Date: | 2019/09/20 |
Reviewed by: ぶんちゃん
Since my flight arrived in Honolulu in the morning, I dropped off my luggage at Roberts in Ala Moana and first had a burger brunch at Jack in the Box. I also bought a six-pack of macadamia chocolates for souvenirs at the Don Quijote on the mountain side, and then headed to my hotel in Waikiki in time for check-in.
I was able to make effective use of my time compared to going straight to Waikiki, and I received a shopping bag at the lounge, which helped save both time and costs.
ホノルル朝着の飛行機だったので、アラモアナのロバーツに荷物を預けて先ずはJACK IN THE BOXでハンバーガーのブランチ、山側のドンキでお土産用のマカダミアチョコ六個パック等を購入、チェックインの時間に合わせてワイキキのホテルへ。
ワイキキ直行より時間を有効に使う事ができ、ラウンジでショッピングバッグもいただき、時間とコストのセーブになりました。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Couples |
| Posted on: | 2019/10/01 |
| Activity Date: | 2019/09/12 |
Reviewed by: かもじる
I used it from the hotel to the airport. It was about 10 minutes late, but they arrived safely. It was helpful that they dropped me off near the check-in counter of the airline I was using. Since it takes a bit longer on regular roads, it's recommended because it's affordable.
ホテルから空港まで利用しました。
予定時間より10分位遅れましたが無事に迎えが来ました。
利用航空会社のチェックインカウンター付近まで送ってくれるので助かりました。
一般道で向かうので少し時間はかかりますが安いのでおすすめです。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Families with Young Children |
| Posted on: | 2019/09/29 |
| Activity Date: | 2019/09/19 |
Reviewed by: yumagon
The timely pick-up was a great help! Additionally, the driver asked each passenger about their airline and dropped us off close to the respective check-in locations, which was very helpful! I also noticed that Roberts Hawaii shuttle buses were frequently running in Hawaii, and it was reassuring to see so many people using them!
時間通りの送迎で助かりました!また、運転手さんがそれぞれのお客さんが使う航空会社を尋ね、各航空会社の手続き場所に近いところまでそれぞれ送ってくれて助かりました!また、ハワイではロバーツハワイの送迎車がよく走っており、使用している人が多いことがわかり安心しました!
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Friends |
| Posted on: | 2019/09/29 |
| Activity Date: | 2019/09/21 |
Reviewed by: yumagon
It was convenient to quickly check the meeting place and time through the app! Also, since most of the other customers on the shuttle were Japanese, I felt安心して乗ることができました!
アプリでバウチャーがすぐ確認できたので集合場所や時間を簡単に確認でき便利でした!また、送迎車に乗っていた他のお客様さんはほとんど日本人だったため安心して乗ることができました!
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Friends |
| Posted on: | 2019/09/29 |
| Activity Date: | 2019/09/20 |
Reviewed by: yumagon
At Honolulu Airport, there were staff members in an easily recognizable location where the shuttle buses from various companies pick up passengers, so I was able to board the shuttle without any confusion! Since there were staff members who spoke Japanese, I didn't have any issues!
ホノルル空港で各社送迎バスが迎えに来るところに行くとすぐわかりやすいところにスタッフがいて迷うことなく送迎車に乗ることができました!日本語ができるスタッフがいたため困ることはなかったです!
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Friends |
| Posted on: | 2019/09/29 |
| Activity Date: | 2019/09/24 |
Reviewed by: yumagon
The shuttle bus arrived on time, and the driver helped with loading and unloading heavy luggage, which was a great help!
時間通りに送迎バスが到着し、重いトランクケースなど荷物の乗り下ろしも運転手の方がやってくださり助かりました!
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Friends |
| Posted on: | 2019/09/29 |
| Activity Date: | 2019/09/25 |
Reviewed by: サリー
Waiting at the hotel entrance for our return home, the bus arrived about 8 minutes late. The staff came down, called out names of Westerners, guided a couple onto the bus, and placed their suitcases in the cargo room before heading to the driver's seat. Since the name was Roberts, I hurriedly asked the driver about our pickup. He checked the name on his tablet, loaded our luggage, and we set off. I almost got left behind because I was distracted.
帰国のためホテル玄関で待機
8分ほど遅れてバスが到着
降りてきたスタッフ、欧米人の名前を呼び、夫婦をバスへ案内してスーツケースをカーゴルームへいれ、運転席へ
ロバーツだったので、慌てて運転手さんに自分たちのピックアップを聞きました。
タブレットで名前を確認し、荷物を載せて出発しました。よそ見してたら置いていかれるところだった。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Families |
| Posted on: | 2019/09/27 |
| Activity Date: | 2019/09/21 |
Reviewed by: もぐちゃん
It's helpful that each person can bring up to two suitcases. I'm staying at Hilton Hawaiian Village, but in the past, it was a quick trip from Ala Moana to Hilton, while recently I've been arriving last. I haven't requested an early check-in, so there are no particular issues. The uniform fare is reassuring.
スーツケース1名2個までOKなので助かります。
泊りはヒルトンハワイビレッジですが、以前はアラモアナからヒルトンですぐでしたがココ数回は一番最後の到着です。
アーリーチェックインお願いしていないので特に問題はありません
一律の運賃なので、安心です
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Friends |
| Posted on: | 2019/09/25 |
| Activity Date: | 2019/04/27 |
Reviewed by: にんじん
The hotel that picked me up was supposed to pick up another group, but it seems that their partner went somewhere and didn't come back, so we left without that group. We went around hotels in Waikiki and returned to the hotel that picked me up, where the group that couldn't board initially got on. It had been over an hour since I left the hotel. As a result, we arrived at the airport less than two hours before the flight departure time, leaving no time to wander around the airport. I understand the driver's kindness, but I think it's unfair for other passengers to be inconvenienced because some people don't stick to the pickup time. I thought that next time, I might specify the pickup time myself.
私をピックアップしたホテルでもう一組が乗車するはずでしたが、相方さんが何処かに行って戻って来なかったようで、その1組を置いて出発。
ワイキキ内のホテルを廻り、また私をピックアップしたホテルに戻り、最初に乗れなかった1組が乗り込んできました。
私がホテルを出発してから1時間以上経っていました。
結果、空港到着が飛行機の出発時間の2時間弱前なり、空港内をうろつく時間もありませんでした。
ドライバーさんの親切心はわかりますが、ピックアップ時間を守らない人のために他の乗客が迷惑するのはどうかと思います。
次回は自分でピックアップ時間を指定させてもらおうかと思いました。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Solo Travelers |
| Posted on: | 2019/09/24 |
| Activity Date: | 2019/09/22 |
Reviewed by: にんじん
We left for the hotel with almost no waiting time, which was great timing. We arrived at the hotel without any stress!
タイミングが良かったのか、ほとんど待ち時間なしでホテルへ出発。
ストレスなくホテルに到着しました!
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Solo Travelers |
| Posted on: | 2019/09/24 |
| Activity Date: | 2019/09/17 |
Reviewed by: kifi
It was a shared transfer after visiting several hotels, and they arrived on time to pick us up. The airline dropped us off at the airport.
There were two notifications about changes to the meeting time between the reservation and the reservation date. I think it's a good idea to ensure you can check your emails for updates.
ホテルを何軒か回っての乗合ですが、時間通りに迎えがあり、航空会社によって空港では到着、降ろしてくれました。
予約してから予約日までに間に2回集合時間の変更案内がありました。メールでの連絡を確認できるようにしておいたほうがいいと思います。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Couples |
| Posted on: | 2019/09/23 |
| Activity Date: | 2019/07/13 |
Reviewed by: さとみん
I used the service on September 18, 2019. The flight was delayed by over 30 minutes, and it took about another hour to complete the procedures before leaving the airport, but I wasn't informed of any issues and was guided promptly. The staff member was Japanese and seemed busy handling the reservations of the incoming guests. The driver spoke English. When I was asked where I was going, I replied, "Are you going to Ala Moana? Then get on this way—your hotel is XX!" They were very efficient.
We arrived at Ala Moana Center quickly, and the Roberts Hawaii lounge was very nice, with pleasant service in both Japanese and English. There was a large rabbit stuffed toy that was adorable. Here, I received an eco bag, which was very helpful since eco bags are essential in Hawaii! I planned to request the 3 PM bus for check-in at the hotel, but I was told it was full from the previous guests, so I took the 4 PM bus instead.
I was able to enjoy a meal and shopping, making good use of my time from the first day, which I was very satisfied with! I couldn't take pictures because there were too many people on the shuttle bus, but it seems the back seats accommodate five people, while the other seats can fit about eight, so it fills up quickly! I definitely recommend it! ✨
2019/09/18に利用。飛行機が30分以上遅れているうえに空港を出るまでにさらに1時間くらい手続きにかかりましたが何も言われず、すぐに案内してくれましたスタッフの方は日本人で次々にくる予約の人たちの対応に忙しくて手が回らないような感じ、ドライバーさんは英語でした。どこなホテルか聞かれ「アラモアナに行く?じゃあこっち乗って〜、ホテルは〇〇ね!」とテキパキしていました。
アラモアナセンターはすぐに着きロバーツハワイのラウンジはとっても綺麗で日本語、英語共に感じのいい接客、大きなウサギの人形が可愛かったです。
こちらではエコバックをもらえました。ハワイはエコバック必需品なのでとても助かりました!15時にホテルがチェックインなので3時のバスをお願いしようとしたら前の人でもぉないといわれ16時のバスに。
ご飯を食べたり買い物を楽しめたので初日から時間を有効に使え満足です!写真はたくさん人が乗ってたので載せられませんでしたがシャトルバスは後ろの席が5人、後は2人の席が8ぐらいなのですぐにいっぱいになるみたいです!是非オススメします✨
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ<ラウンジ立ち寄り付き> |
| Attended as: | Friends |
| Posted on: | 2019/09/20 |
| Activity Date: | 2019/09/18 |
Reviewed by: GOOD LIFE
As soon as I got off the airport, someone in a yellow outfit came to greet me, so I recognized them right away.
I was grateful that the departure time was early, and I could head straight to the hotel.
空港を降りるとすぐに黄色い洋服の方が迎えにきてくれたので、
すぐにわかりました。
出発時間も早く、すぐにホテルへ直行できたのでありがたかったです。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Families |
| Posted on: | 2019/09/18 |
| Activity Date: | 2019/09/03 |
Reviewed by: はっつー
As soon as we exited the group exit, we immediately recognized the receptionist. We were guided by the staff to the bus. Those who hadn't made a reservation were waiting in line, but we only waited a few minutes and were able to board for sure. We didn't understand any English at all. The driver, who seemed to be explaining the scenery and telling jokes, was cheerful the whole time. We were definitely taken to the hotel.
団体出口を出ると、すぐに受付の人が分かりました。係りの人に連れられてバスのところに移動。予約していない人たちは、列をつっくて待っていましたが、私たちは数分待って確実に乗車できました。英語が全く分からない私たち。車窓からの風景の説明やジョークを言っているような始終にこやかな運転手さんでした。確実にホテルまで送ってもらいました。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Couples |
| Posted on: | 2019/09/17 |
| Activity Date: | 2019/09/03 |
Reviewed by: はっつー
The pickup time to the hotel was quite delayed, but the company called the hotel, so I was able to wait without worrying. I was dropped off right in front of the airline counter.
ホテルへの迎えの時間が随分遅れましたが、会社からホテルへ電話連絡が入り、心配することなく待てました。航空会社のカウンター前まできっちり送ってもらえました。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Couples |
| Posted on: | 2019/09/17 |
| Activity Date: | 2019/09/07 |
Reviewed by: じゅら
I was relieved by the timely pick-up. During the ride to the airport, we chatted in English about various things like "Thank you for coming to Hawaii," "Don't forget anything, like your wife or husband," "Did you remember your shopping at Ala Moana Center?" and "Come back again." It was enjoyable!
時間通りのお迎えで、安心しました。
空港までの間に英語ですが「ハワイに来てくれてありがとう」「忘れ物はしないでね。例えば奥さんとか旦那さんとか」「アラモアナセンターでのお買い物忘れはない?」「また来てね」など、色々おしゃべりしてくれて楽しかったです。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Families |
| Posted on: | 2019/09/16 |
| Activity Date: | 2019/09/13 |
Reviewed by: どんぐり
I was worried about whether they would arrive on time, but they were only about 5 minutes late, which I consider excellent. Perhaps due to traffic conditions, instead of getting on the highway right away, we took a fun little city tour route.
時間通りに来てくれるか心配でしたが、5分程度の遅れでした。私的には優秀です。道の渋滞状況の関係なのか、すぐにハイウェイに乗らずに、プチ市内散策風ルートで楽しかったです。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Couples |
| Posted on: | 2019/09/15 |
| Activity Date: | 2019/09/14 |
Reviewed by: れいこ
Since I was traveling alone, I used this shuttle bus instead of a taxi. They arrived about 10 minutes early since I was the first pickup. There were other passengers on board, almost to full capacity, but they efficiently made stops at other hotels, so I didn't feel much time was lost.
1人での乗車でしたので、タクシーではなくこちらのシャトルバスを利用しました。
ピックアップが一番最初だったこともあり10分前には来てくれていました。
その後乗車定員ギリギリまで同乗者がいましたが、効率良く他のホテルを回ってくれていたので時間のロスはあまり感じられませんでした。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Solo Travelers |
| Posted on: | 2019/09/15 |
| Activity Date: | 2019/07/23 |
Reviewed by: まるこ
They arrived on time to pick me up, and I was able to arrive at the airport with peace of mind. The airport itself is compact and easy to navigate, so I was able to go to the check-in counter without any issues. The driver seemed like a kind person, and I believe the driving was safe. The interior of the car was spacious and comfortable.
時間通りに迎えにきてくださり、安心して空港へ到着することができました。
そもそも空港がコンパクトでわかりやすい、というのもありますが、
問題なくすぐにチェックインカウンターへ行くことができました。
運転手さんも、やさしそうな方でした。
運転も、安全運転だと思います。
車内は広く快適でした。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Friends |
| Posted on: | 2019/09/15 |
| Activity Date: | 2019/05/29 |
Reviewed by: じゅら
They arrived on time. The driver was also very pleasant. They handled the trunk carefully, which made me feel at ease.
時間通りに来てくれました。
ドライバーの方の感じも良かったです。
トランクも丁寧に扱ってくれたので、安心でした。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Families |
| Posted on: | 2019/09/13 |
| Activity Date: | 2019/09/10 |
Reviewed by: みーちゃん
Whenever I go to Hawaii, I always request a shuttle service. It includes tips, so I can travel without any language barriers and feel at ease. I highly recommend everyone to use this service. I will be going again in November, so please arrange the shuttle for me.
いつもハワイに行くときは必ず送迎を頼んでいます。
チップも込みで安心して言葉の不自由もなく行けますので
是非皆様も利用されたらいいと思います。
また11月も行きますので送迎をお願いします。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Couples |
| Posted on: | 2019/09/08 |
| Activity Date: | 2019/02/13 |
Reviewed by: J.J.
Upon arriving in Hawaii, I booked a shuttle locally after my arrival. However, it required some waiting time. If you make a reservation in advance, it’s very convenient as you won’t have to wait and everything will be on time.
ハワイ到着時は、到着後に現地でシャトルを予約しましたが、待ち時間などが必要で、予約しておくと時間通りで、待ち時間もなく大変便利でした。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Families |
| Posted on: | 2019/09/08 |
| Activity Date: | 2019/08/30 |
Reviewed by: 匿名希望
This time I traveled alone, so I didn't rent a car. Therefore, I took a taxi to the hotel upon arrival, which cost about $40 including the tip... I thought that was expensive, so I made a reservation for the duration of my stay. They pick you up from various hotels and take you to the airport. They drop you off in order according to the airline, so I was able to check in without getting lost. I would like to make a reservation for my arrival next time in Hawaii!
今回はひとり旅なのでレンタカーを借りませんでした。なので、到着の時はホテルまでタクシーで。チップを含め40ドル程...。高いと思ったので滞在中に予約しました。いろいろなホテルでピックアップして空港へ向かいます。空港会社別に順番に下ろしてくれるので、迷う事なくチェックイン出来ました。次回のハワイは到着も予約したいと思います!
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Solo Travelers |
| Posted on: | 2019/09/06 |
| Activity Date: | 2019/09/03 |
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