Reviewed by: ゆうひ
I was scared because I was using my smartphone the whole time while driving. I wasn't just looking at the map; I was typing messages.
運転中ずっとスマホ操作していて怖かったです。
地図を見るとかではなく、メッセージ入力していました。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Families |
| Posted on: | 2019/12/19 |
| Activity Date: | 2019/12/16 |
Reviewed by: まはろ
There was no voucher confirmation, but the transportation was on time with safe driving.
I think it's one of the cheaper options for transportation. Don't worry if you don't understand English!
バウチャー確認はありませんでしたが
安全運転で時間通りの送迎でした。
送迎の中でも安いと思います。
英語わからない方も心配ご無用です!
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Families |
| Posted on: | 2019/12/17 |
| Activity Date: | 2019/12/14 |
Reviewed by: lily
I often use this service when returning home, and it arrives on time, which is very helpful. Also, since the price includes the tip, I don't have to worry about that. The driver also helps lift my heavy suitcase, which is a great help.
帰国時によく利用していますが、時間通りに来るので
大変助かってます。
また、チップ込みの値段なのでチップを気にしなくても
いいです。重いトランクも運転手さんがあげてくれるので助かっています。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Couples |
| Posted on: | 2019/12/17 |
| Activity Date: | 2019/11/24 |
Reviewed by: kan
First, they didn't arrive on time. It said, "If they don't come after 5 minutes, call us," so I asked the hotel staff to call, and they arrived while I was on the phone. They were about 15 minutes late. No apology. No smile.
When getting on, I was asked about the airline.
At Daniel K. Inouye International Airport, everyone got off in a rush, so I followed them, only to find out I was at a different terminal. Since I mentioned the airline when getting on, it would have been nice if they had just said something like, "You're in the wrong terminal." I had to run from one end of the airport to the other, carrying two heavy suitcases. I realize it's my fault for not speaking English, but I decided that I definitely won't use Roberts again when I go to Hawaii next time.
まず時間通りに来なかった。「5分経っても来なければ連絡しろ」と書いてあったので、ホテルの人に頼んで電話してもらって話をしている最中にきた。おおよそ15分の遅刻。謝罪なし。笑顔なし。
乗るときに航空会社を聞かれた。
ダニエル空港についてみんながわらわら降りるので、わたしも続いて降りたら、違うターミナルだった。
乗るときに航空会社を言っているのだから、違うよって一言言ってくれてもいいのに。急いで空港の端から端まで走りました。重たいスーツケース2つ持って。英語ができないわたしが悪い、とは思います。が、次にハワイに行くにしても絶対ロバーツは利用しないと思いました。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Solo Travelers |
| Posted on: | 2019/12/17 |
| Activity Date: | 2019/05/22 |
Reviewed by: kan
The meeting place was hard to find, and when I arrived and showed the staff my voucher, they didn't say much, so I wasn't sure if I was supposed to wait there. After about 10 minutes, the car arrived, and when they mentioned the hotel name, I showed the voucher to the staff again, and they told me to get in. The car had hard seats, which made it tiring to sit in for a long time. There were no other Japanese passengers. When we arrived at the hotel, there was no announcement, so since I had stayed there before, I knew where it was, but I wouldn't recommend this to beginners at all.
集合場所もわかりにくいし、着いてスタッフにバウチャーを見せたが特に何を言われるわけでもなく、ここで待ってて良いのかもよくわからなかった。10分ほどして車が到着し、ホテル名を言われたのでそのスタッフにもう一度バウチャーを見せたら乗るように言われた。車は固いシートで長時間乗っていると疲れる。乗客に日本人は他にいなかった。ホテルに着いたときも特にアナウンスが無いのでわたしは泊ったことのあるホテルだったのでわかったが、初心者にはとてもおすすめできないと思った。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Solo Travelers |
| Posted on: | 2019/12/17 |
| Activity Date: | 2019/05/18 |
Reviewed by: まーてぃん。
Thank you for your continued support. Although I don't stop by the lounge, they arrive almost on time. I will ask for your help again.
毎回、お世話になってます。ラウンジへの立ち寄りはありませんが、ほぼ時間通りに来てくれます。
また、お願いすると思います。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Families |
| Posted on: | 2019/12/16 |
| Activity Date: | 2019/12/13 |
Reviewed by: いちごの木
Taking a taxi can be expensive and sometimes hard to catch, so this option is definitely more reliable. However, there are many customers and it visits a lot of hotels, so it does take time.
タクシーですと、高いしなかなか乗れないこともあるので、これでしたら確実です。ただお客さんは多いし、たくさんのホテルを回るので、時間はかかりますね。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Couples |
| Posted on: | 2019/12/15 |
| Activity Date: | 2017/05/03 |
Reviewed by: モニカ
I used this service for a solo trip. I was a bit anxious because my arrival was delayed by 7 to 8 minutes, but I arrived at the airport safely, and the driver was cheerful and kind, which was great! I would like to use this service again next time.
今回一人旅で利用しました。到着が7~8分遅れ少し不安でしたが
無事空港まで到着し、運転手さんがにこやかで親切な方で良かったです!
次回も利用したいと思います。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Solo Travelers |
| Posted on: | 2019/12/15 |
| Activity Date: | 2019/12/10 |
Reviewed by: なおりん
It was great to be dropped off at Ala Moana and make good use of the time until hotel check-in. However, I did think that taking a taxi might have been better when we had to wait quite a while at the airport for departure.
アラモアナで一旦降ろしてもらい、ホテルのチェックインまで時間を有効活用できたのはとても良かったです。
ただ空港で出発を結構待たされた時はやはりタクシーが良かったかなとも思いました。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ<ラウンジ立ち寄り付き> |
| Attended as: | Families |
| Posted on: | 2019/12/15 |
| Activity Date: | 2019/11/22 |
Reviewed by: coco
I traveled to participate in the Honolulu Marathon. Previously, I had to go to the hotel, where I might not be able to communicate in Japanese at the front desk, leave my suitcase, and then head to the convention center, which was quite a waste of time and stressful. This time, I decided to stop by the lounge at Ala Moana Center from the airport. At the lounge, I could communicate in Japanese while leaving my suitcase, and it was less than a 10-minute walk to the Hawaii Convention Center to pick up my race number. It was very efficient and worked out great.
ホノルルマラソンに参加するための旅行でしたが
これまでは、1度ホテルまで行って、日本語が通じないかもしれないホテルのフロントで、
スーツケースを預かってもらって、コンベンションセンターへって結構、時間のムダだし、
ストレスがあったので、今回は、この空港から、アラモアナセンターのラウンジに立ち寄りにしてみました。
ラウンジでスーツケースを預かってもらうのも日本語が通じるし、
ゼッケンを受け取りにハワイコンベンションセンターへは徒歩で10分足らず。
時間が効率的に使えてとってもよかったです。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ<ラウンジ立ち寄り付き> |
| Attended as: | Solo Travelers |
| Posted on: | 2019/12/14 |
| Activity Date: | 2019/12/07 |
Reviewed by: H.N
I was glad that they accommodated last-minute reservations. We went to the airport via two hotels. The driver was very efficient, so it was very smooth, but since it was almost full, it took about an hour from the hotel to the airport. They asked each of us about our flights and dropped us off nearby, which was great. It was very helpful for us, as we didn't have cash, that we could pay by credit card in advance, including the tip. Thank you!
直前の予約にも対応しており、よかったです。
2ヶ所ほどのホテルを経由して、空港に行きました。運転手さんがテキパキしてたので、とてもスムーズでしたが、ほぼ満員での利用でしたのでホテルから空港まで1時間ほどかかりました。各自、利用する航空機を聞いて下さり、近くで下ろして下さるのでよかったです。
チップ込みでクレジット払いを事前にできますので、手持ちがなかった私たちにはとても助かりました。ありがとうございました!
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Couples |
| Posted on: | 2019/12/14 |
| Activity Date: | 2019/11/26 |
Reviewed by: アンナ
I really appreciated that they offered early morning transportation since I had an early flight. Perhaps because it was so early, I was the only passenger. Despite the bad weather, they arrived on time, and the driver was friendly and engaged with me, making the journey enjoyable even though I don't speak English well! Thank you for the smooth ride to the airport!
朝早いフライトでしたので早朝の送迎に対応しているのは本当に助かりました。
早朝だったからか私1人での乗車でした。
悪天候でしたが時間通りに来て下さり、
英語が話せない私にもドライバーさんは気さくに話しかけてくれ道中楽しかったです!
スムーズに空港まで送って下さりありがとうございます!
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Solo Travelers |
| Posted on: | 2019/12/14 |
| Activity Date: | 2019/11/19 |
Reviewed by: Halu
I used the service via the Ala Moana Lounge. I am satisfied with the service as it met my expectations. However, I would have liked to be informed in advance that once the departure time from Ala Moana is decided, it cannot be changed, such as through an announcement when making the reservation. I was surprised that it took almost an hour to get from Ala Moana to Aulani, A Disney Resort & Spa. Since I believe it's possible to estimate the approximate travel time when making the bus reservation, it would have been better if they could have arranged for a more efficient transfer to ensure arrival within 30 minutes.
アラモアナラウンジ経由で利用しました。
思っていた通りのサービスをしていただけて満足しています。ただ、
• アラモアナから出発の時間を一度決めたら変更できないことは、予約をするときにアナウンスがあるなど、予めお知らせが欲しかった。
• アラモアナからアロヒラ二リゾートまで1時間弱もかかってビックリしました。バスの予約を取っている時点で大凡の所要時間がよめると思うので、30分以内で到着出来るように分乗させて効率良く送迎してもらえたら、なお良かった。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ<ラウンジ立ち寄り付き> |
| Attended as: | Solo Travelers |
| Posted on: | 2019/12/12 |
| Activity Date: | 2019/12/08 |
Reviewed by: ハワイ初心者
I was anxious about my English and it was my first time going to Hawaii, so I was worried about whether I could get on the bus safely. However, the staff provided clear guidance, and I was able to move smoothly.
英語にも不安があり、またハワイに行くのも初めてだったので、無事にバスに乗れるか不安でしたが、スタッフの方がわかりやすく案内してくれて、スムーズに移動できました。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ<ラウンジ立ち寄り付き> |
| Attended as: | Couples |
| Posted on: | 2019/12/12 |
| Activity Date: | 2019/12/07 |
Reviewed by: あーちゃん
The driver didn't speak Japanese, but they were punctual for the pickup time, making it easy to get to the airport. I chose this transfer because the all-inclusive tipping, which is not a common practice in Japan, was appealing.☆
日本語は話せないドライバーさんでしたが、迎えの時間もきっちりしていて、楽に空港へ行けました。
日本人に習慣のないチップ込みが魅力的でこの送迎を選びました☆
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Families with Young Children |
| Posted on: | 2019/12/12 |
| Activity Date: | 2019/12/11 |
Reviewed by: Max
I used this service for my return from the Honolulu Marathon. The pickup time was a bit delayed, but the driver was quick and efficient in navigating to the subsequent pickup locations. The confirmation of the airline and the guidance at the airport were clear, and as always, Roberts was reliable.
ホノルルマラソンからの帰りの利用です。ピックアップ時間は少し遅れたけれど、ドライバはキビキビとした行動でその後のピックアップ場所を巡りました。搭乗航空会社の確認や空港での案内もわかりやすく、いつもながら頼りになるロバーツでした。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Solo Travelers |
| Posted on: | 2019/12/12 |
| Activity Date: | 2019/12/09 |
Reviewed by: のわのわ
The hotel’s rotary was the pickup location, so I was waiting for the 8:35 pickup, but it arrived after 8:55. It seems that traffic can be heavy in the morning.
I informed the hotel staff that it was Roberts Hawaii, so there was guidance when the bus arrived, but without that, I wouldn’t have known. It seems that not all vehicles have Roberts Hawaii written on them.
I think it’s a good idea to allow extra time in the morning in Hawaii.
ホテルのロータリーがピックアップ場所だったので、8:35のピックアップを待っていましたが、8:55過ぎにきました。朝は交通が混むらしいです。
ホテルの方にロバーツハワイだよ!って言っておいたので、バスが来た時に誘導がありましたが、それがないと分からなかったです。全種類の車にロバーツハワイと書いてあるわけじゃないようです。
ハワイの朝は時間に余裕を持っていくといいと思います。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Families |
| Posted on: | 2019/12/12 |
| Activity Date: | 2019/12/10 |
Reviewed by: のわのわ
When I was picked up from the airport, I was taken to the bus waiting area after confirming my name, but then I was left there! The bus took a long time to arrive, and there was no explanation, which left me feeling bewildered.
This was part of a plan through the Ala Moana Lounge, but I wasn't sure which bus was the right one.
The Ala Moana Lounge doesn't have enough space for families to sit together, but it seems good for couples or individuals, and there is a space for children. It was nice that I could choose the bus time from Ala Moana to the hotel, and they took care of my suitcase during that time.
空港からピックアップしてもらうとき、名前確認をしてからバスの待機所まで連れて行かれてから放置!バスはなかなかこず、説明もなく、ボー然としてました。
アラモアナラウンジによるプランだったのですが、どのバスがそうなのか、よくわからなかったです。
アラモアナラウンジは家族で座るにはスペースはなく2名や個人、こども連れ(こどもスペースあり)にはいいと思います。アラモアナからホテルまでのバスの時間を選べて、その間スーツケースを預かってくれるのはよかったです。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ<ラウンジ立ち寄り付き> |
| Attended as: | Families |
| Posted on: | 2019/12/12 |
| Activity Date: | 2019/12/05 |
Reviewed by: パリっ子
I was planning to use this service after moving from the Big Island of Hawaii, but I missed my scheduled flight due to being caught up in a large triathlon event. When I went to the meeting point as a last resort, they kindly allowed me to take the next shuttle bus. Thank you very much.
ハワイ島から移動してこちらを利用予定でしたが、
大規模なトライアスロン大会に巻き込まれて利用予定だった便に乗り遅れ…
ダメ元で集合場所に行くと、次のシャトルバスに乗せて下さいました。
本当にありがとうございました。
| Rating: | |
|---|---|
| Attended as: | Friends |
| Posted on: | 2019/12/12 |
Reviewed by: プチトマト
I stopped by Ala Moana Center and was able to do some shopping, and I even walked to Salt! On the way back, I took the city bus back to Ala Moana Center, and then I took the shuttle bus I had reserved to the hotel. I was able to use my time very effectively. I would like to use this service again!
アラモアナセンターに立ち寄り買い物もできたし、ソルトまでも歩いて行きました!!帰りは市バスで、アラモアナセンターまで戻り、そして予約した時間のシャトルバスでホテルへ
とても時間を有意義に使えました。
また利用したいです!!
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ<ラウンジ立ち寄り付き> |
| Attended as: | Friends |
| Posted on: | 2019/12/11 |
| Activity Date: | 2019/10/18 |
Reviewed by: snow
I used it upon arrival and departure. It was better value than a taxi, which was great. I had to wait a little upon arrival, but other than that, I was satisfied.
到着時と出発時利用しました。タクシーよりもお得でよかったです。
到着時は少し待ちました。そこだけで、ほかは満足です。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Solo Travelers |
| Posted on: | 2019/12/11 |
| Activity Date: | 2019/10/16 |
Reviewed by: 航ぱぱ
I planned to drop off my luggage at the hotel with the shuttle and then go shopping at Ala Moana Center, but I found out that the Roberts Hawaii lounge has opened at Ala Moana Center, and they can hold my luggage. So, I went directly to Ala Moana Center from the airport and enjoyed lunch and shopping. On the arrival day, since there was a gap before the hotel check-in, I was able to go straight to Ala Moana Center, and after shopping, they took me to the hotel, which made for an efficient start to my trip.
送迎車でホテルに荷物を置いてからアラモアナセンターで買い物しようと思っていましたが、ロバーツハワイのラウンジがアラモアナセンターに出来ていて、荷物も預かってくれるとのことで空港からそのままアラモアナセンターに立ち寄り、ランチと買い物を楽しみました。到着日はホテルのチェックインまでの間、中途半端な時間なので直接アラモアナセンターに行けて、買い物した後にホテルまで行ってくれるので初日から効率の良い動きができました。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Families |
| Posted on: | 2019/12/11 |
| Activity Date: | 2019/09/24 |
Reviewed by: Naofumi
I was picked up right in front of the hotel, which made for a smooth check-in. Since it was my first time at the individual exit at the airport, I was a bit confused, but when I mentioned "Roberts" to the group exit staff, they were able to help me right away.
ホテルの前までの送迎してもらい、スムーズにホテルのチェックインができました。空港で、個人出口が初めてだったので、少し戸惑ってしまったけど、団体出口の人にロバーツと言ったらすぐに教えてもらうことができました。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Families |
| Posted on: | 2019/12/11 |
| Activity Date: | 2019/11/01 |
Reviewed by: mmam
It seems that the passengers in front boarded earlier, and the vehicle arrived 5 minutes ahead of schedule. I also wanted to wait early, so I boarded and departed without delay. After that, everything went smoothly, and we arrived at the airport ahead of time. It was a smooth return trip.
前の方が早く乗車されたようで予定5分前に車が到着、
私も早めに待っていたいので遅れず乗車出発。
その後もスムーズで空港着も早めに到着。スムーズな帰国日でした。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Solo Travelers |
| Posted on: | 2019/12/10 |
| Activity Date: | 2019/11/27 |
Reviewed by: KENJI
I chose the lounge option, which is $1.00 more expensive than the direct hotel transfer. This is to avoid any delays in my schedule. However, the airport staff informed those on the direct plan that "you can also stop by the lounge!" There was no mention of any additional fees. Does this mean I paid an unnecessary $1.00? I understand fluctuations due to timing and seasonality, but I believe there is a lack of consideration in the communication with guests.
ホテル直行よりも$1.00高いラウンジ経由を選びました。
予定にロスが生じない為です。
しかし空港スタッフの方が直行プランの方に対し「ラウンジにも寄れますよ!」と案内されていました。
追加料金の話はありません。
という事は、私は必要の無い$1.00を払ったのでしょうか?
タイミングや、シーズナリティによる変動は理解しますが、ゲストに対する言葉の配慮が欠けていると思います。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Solo Travelers |
| Posted on: | 2019/12/10 |
| Activity Date: | 2019/12/07 |
Reviewed by: なっちゃん
The shuttle arrived on time. The location was on the opposite side of the "street" as indicated, but since they said in English, "Sorry for not being able to park on the other side," I wasn't concerned. The arrival time was much earlier than scheduled since it wasn't during a major holiday. I was a bit anxious because we were the only ones waiting, and there was no confirmation of names or prints; they just helped with our luggage and we boarded right away. But we arrived safely, so that's good.
時間通りに送迎が来ました。場所は書いてある「通り」の反対側でしたが、英語で「反対側に停められなくてごめんね」と言っていたので気になりませんでした。到着時間も大型連休ではなかったため、予定よりとても早かったです。少し不安だったのは、私たちしか待ってなかったからか、名前の確認もプリントの確認も特になく、荷物を運んでくれ、そのまま乗り込むことになったこと。無事着いたのでいいですが。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Families |
| Posted on: | 2019/12/10 |
| Activity Date: | 2019/09/16 |
Reviewed by: JCT
I have visited Hawaii several times, but when staying at a hotel near Waikiki Beach, transportation is definitely necessary, so this deal is undoubtedly a good one.
ハワイは何度か訪れてはいますが、ワイキキビーチ近くのホテルの時はやっぱり送迎が必要ということでこの割安は間違いないところです。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Families |
| Posted on: | 2019/12/10 |
| Activity Date: | 2019/11/26 |
Reviewed by: ぽんぽこ
They arrived mostly on time. They took me to the airport, and it was comfortable. I would like to use their services again when I go to Hawaii!
概ね時間通りに来てくださいました。空港まで送っていただき、快適でした。またハワイに行く際は利用したいと思います!
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Couples |
| Posted on: | 2019/12/07 |
| Activity Date: | 2019/11/13 |
Reviewed by: yoko
I was worried that there might be a delay due to multiple hotel pickups, but I was relieved when they arrived earlier than scheduled. The driver was also very pleasant, which was great.
複数ホテルによりピックアップなので遅れるのではないかと心配しましたが、時間より早くきて安心しました。ドライバーさんの感じも良く、良かったです。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Friends |
| Posted on: | 2019/12/07 |
| Activity Date: | 2019/11/12 |
Reviewed by: Nana
I thought it was impressive.
Beltora is wonderful.
Airport shuttle services are common in Hawaii these days, but the one-stop option that stops at Ala Moana and allows you to head to Waikiki at your preferred time was truly helpful.
I was able to enjoy my time shopping and having lunch at Ala Moana Shopping Center before check-in. Thank you!
流石だと思いました。
ベルトラさんは素晴らしい。
空港の送迎シャトルは最近のハワイでは良くありますが、アラモアナに立ち寄り好きな時間にワイキキに向かえるワンストップは本当に助かりました。
チェックインまでの時間をアラモアナショッピングセンターで買い物したりランチしたりと楽しく過ごせました。ありがとうございました!
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ<ラウンジ立ち寄り付き> |
| Attended as: | Friends |
| Posted on: | 2019/12/07 |
| Activity Date: | 2019/11/14 |
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