Roberts Hawaii - Honolulu Airport Shuttle To & From Waikiki Hotels

Good trip

Reviewed by: KimberlyQQ

We had a good trip, the driver was appropriate, the ride was very bumpy but like most of the shuttles. No problems.

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

I thought it would be great if the operation status could be checked online. webで運行状況が確認できるといいと思いました。

Reviewed by: yt-hawaii

The timely transfer from the airport to the hotel in Waikiki was very good. However, the pickup time for the transfer from the hotel to the airport was more than 10 minutes late, which made me anxious. I thought it would be nice to be able to check the operation status online. The transfer itself was comfortable.

空港からワイキキのホテルまではタイムリーに送迎してもらえて、とても良かったです。
ホテルから空港までの送迎はピックアップ時間が10分以上遅れたので、不安になりました。
webで運行状況を確認できるといいと思いました。
送迎自体は快適でした。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

The pickup location was different. ピックアップ場所が違った

Reviewed by: 初めてのハワイ旅行の爺様

In the final email of the guidance, it mentioned that the current situation at Daniel K. Inouye International Airport is that only the group exit is in use, while the individual traveler exit is closed.

Since it was my first trip, it started with Juan in Hawaii.

The Roberts Hawaii reception kiosk was located in a prominent spot, so I was picked up without any issues.

案内の最終メールでは公人旅行者の出口・・・・
ダニエルKイノウエ空港の現状は団体出口のみの利用
個人旅行者出口は閉鎖されてます。？？？？？
初めての旅行なのに、フアンから始まったHAWAII

ロバーツハワイの受付キオスクが目立つ所にあったから
問題なくピックアップされました。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

It's reassuring. 安心です

Reviewed by: mmm

Since I was traveling alone, I decided to take the Roberts Hawaii shuttle bus instead of a taxi. The staff were friendly, and the driver was cheerful, making the experience enjoyable and reassuring.

ひとり旅だったため、タクシーをやめてロバーツハワイのシャトルバスに。スタッフの方は親切ですし、ドライバーさんも陽気で楽しく安心です。

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Roberts Hawaii - Honolulu Airport Shuttle To & From Waikiki Hotels

Pleasant experience

Reviewed by: KimberlyQQ

The shuttle took us to and from the airport. It was on time as scheduled, the service was good. The driver was a good driver on the roads. No complaints.

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

The operation was smooth and on time. 時間通りでスムーズな運行でした

Reviewed by: KANA

They arrived early, rather than on time, and the operation was smooth afterward. I was relieved not to be anxious since I wasn't sure what the airport would be like during the COVID-19 pandemic. There was a line outside the building for Hawaiian Airlines.

時間通りというか時間より早めにお迎えに来てくれ、その後もスムーズな運行でした。
コロナ禍で空港の様子が分からなかったので、ヒヤヒヤせずに済みました。
ハワイアン航空では建物外まで行列でした。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

Did not arrive as scheduled. 予定通りに来なかった

Reviewed by: 利用者

I used the shuttle service from Waikiki to the airport. There was no pickup at the scheduled time, and I couldn't reach the contact number, which made me anxious. In the end, the hotel front desk helped me call another contact, and the pickup was delayed. I thought it might be due to other customers being late, but there was no one else there; I was alone. I'm not sure if it was a mistake on the part of Veltra or the operating company, but it seemed like a communication error. If you have a set schedule, I wouldn't recommend this service, but if necessary, you could always take a taxi.

ワイキキから空港までの送迎に利用しました、
ピックアップの時間に迎えが無く、連絡先は出ず、ハラハラしました。
最終的にはホテルフロントにて他の連絡先に電話をして頂き、遅れてのピックアップになりました。
他のお客様の遅れかと思いましたが先客は誰も居なくひとりでした。
ベルトラさん側か催行会社か分かりませんが連絡ミスの様でした。
最悪タクシーで移動すれば良いと思いますが、予定の時間がある場合はあまりお勧めしません。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

I feel relieved. 安心しました

Reviewed by: papa

I was very anxious about my first trip abroad, but when I arrived at the airport, I felt relieved because they called my name in a place that was easy to find. When I got to the hotel where I was staying, it was great that they pointed to the location since I couldn't communicate.

初めての海外でとても不安でしたが、空港に着いたらすぐにわかる場所で名前を呼んでくれたので安心しました。泊まるホテルに着いたら会話のできない私にここだよと手で指して教えてくれたので良かったです。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

I used it from the airport to the hotel. 空港からホテルまで利用しました

Reviewed by: rtrip

I always use this service for transportation from the airport to the hotel.
As soon as you exit from the group exit, there is a counter where you can check in.
They also speak Japanese.
Since there were three people scheduled to ride, I waited a little as I was the first to arrive, but in the end, it was just me and one other person who boarded, so we departed.
With such a small number of passengers, we were able to arrive at the hotel quickly.
Thank you very much.

いつも空港からホテルまでの移動に利用しています。
団体用出口から出るとすぐにカウンターがあり、チェックインできます。
日本語も通じます。
3名が乗車するとのことで、一番早くに到着した私は少し待ちましたが、結局は
私ともう1名の方と2名の乗車で出発。
人数も少ないのでホテルにも早く到着することができました。
ありがとうございました。

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All-Inclusive Oahu Guided Sightseeing Tour & Local Food Experience

Tour guide made the experience

Reviewed by: Liz

The tour guide was very personable and connected with everyone. He spoke multiple languages and was able to make everyone feel comfortable. We made some beautiful spots but it was really Susumu that made the trip.

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

It was comfortable. 快適でした。

Reviewed by: Tommy

I was supposed to take a reserved bus from my hotel in Waikiki to the airport, but the bus seemed busy and couldn't make all the hotel stops on time. So, they arranged a private taxi for me earlier than my scheduled time. I was the only passenger, and the driver was very safe and the ride was quite comfortable, allowing me to get to the airport quickly. Thank you very much.

ワイキキの宿泊ホテルから空港まで予約したバスで、行く予定でしたが、バスの運行が、忙しそうで、時間とおりホテルを回りきれないため、予約時間より早く、民間のタクシーを手配してくださいましたので、私一人乗せ、安全運転で、とても快適で、早く空港へ行けました。ありがとうございました。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

Thank you. ありがとうございました

Reviewed by: ay☆

Thank you for operating the service, even though there was only one passenger on the way there. The return trip was a bit cheaper, so it was a good deal.

行きは乗客1人でしたが運行して頂きありがとうございました。
帰りは少しお値段が安いのでお得でした。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

It helps a lot. 助かります。

Reviewed by: ゆうゆ

It's always a given that my suitcase gets heavier on the way back. The pickup time is a bit earlier, but it's really helpful. I will use this service again.

いつも帰りはスーツケースが増えるのがお決まり
時間は少し早めのピックアップですが、本当に助かります。
また利用します。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

Private reservation? 貸切？

Reviewed by: ゆうゆ

I arrived on a flight at 8 AM. Moreover, since there were only 30 passengers, I was the only one on the shuttle. I was able to chat with the driver, and before I knew it, we arrived at the hotel. Thank you for the enjoyable time!

朝8時着のフライト。
しかも、乗客30名だったためシャトルには私だけでした。
運転手さんとも色々お話しできてあっという間にホテルに到着しました。
楽しいし時間をありがとうございました。

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All-Inclusive Oahu Guided Sightseeing Tour & Local Food Experience

Great tour to see the island

Reviewed by: Mayor Mabry

Billy was a very personable guide. He didnt stick to the itinerary which was ok with the group. I hate we missed the turtle watching. The reusable souvenir water bottle that is listed in the tour description was never mentioned. The stops we did make were fantastic. So other than not getting my water bottle, I was not disappointed. Overall it was a great tour.

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

Hawaii for the first time in three years. 3年ぶりのハワイ

Reviewed by: AKIKO.N

I had a lot of preparations to do before my departure to Hawaii, which was different from usual, and I was worried about the PCR test results, so I ended up making the shuttle reservation at the last minute. Additionally, my accommodation was not a hotel but a condominium owned by my family, so I received a cancellation notice once during the booking process. When I contacted them to request a change of the drop-off location to the Ala Moana Hotel instead of canceling, they responded quickly and I was able to make the change even though it was the day before departure. There were no issues with the reservation on-site, and when I tried to lower my large suitcase, the driver kindly offered to help me. The start of my trip to Hawaii after three years felt wonderful. Thank you very much!

ハワイに出発迄いつもとは違い色々と準備が大変で、PCR検査の結果も心配だったのでシャトルの予約がギリギリになってしまいました。その上私の滞在先はホテルではなく家族の持つコンドミニアムだったので、予約の時一度キャンセルのご連絡が来ました。できればキャンセルではなく送迎先をアラモアナホテルに変更して欲しいと連絡したところ、出発前日だったにも関わらず素早く対応して頂き連絡もすぐに頂けたので変更ができました。現地でも何の問題もなく予約が通っていて、大きなトランクを下そうとしたらドライバーさんが声を掛けてくれてお手伝いしてもらえました。3年ぶりのハワイの始まりがとても素敵に感じました。ありがとうございました

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

It was on time and comfortable! 時間通りで快適でした!

Reviewed by: マーク

It was picked up more and more.
I was able to spend my time comfortably!
I appreciate being able to come even in the early morning!

どんどんピックアップされていく形です。
快適に過ごせました!
早朝でも来ていただけるのがありがたいです！

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Diamond Head Sunrise Hiking Shuttle from Waikiki - Blue Lei Hawaii Tours

Hiking near Waikiki

Reviewed by: Honeymooning Hawaii

Went to Hawaii for our honeymoon. We were in Oahu for 2 days at the tail end of our trip. This tour was perfect for what we wanted to accomplish on our last day. The tour lasted roughly 4 hours and we had full transportation to the hiking sites, plus entry fee for Diamond Head. We were able to see the sunrise at Diamond Head which was a once in a lifetime experience!

Definitely recommend this tour for those who want to hike solo, but need the transportation.

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All-Inclusive Oahu Guided Sightseeing Tour & Local Food Experience

The perfect way to start our vacation

Reviewed by: Amy

We had such a great time. We chose this tour because it hit up half of our "must see" and "must eat" list, all in one day! Susumu was such a fun tour guide, full of stories and interesting facts. He was silly and funny and got the group interacting together. I loved getting malasadas (Portuguese donuts) from Leonard's and seeing whales from a distance at the blow hole spots. We saw incredible, breathtaking beaches, islands and mountains and then would stop off for shaved ice, macadamia nuts, fresh fruit and coffee. Lunch at Fumi's Shrimp really hit the spot! Susumu would give us the history of each place and share stories of the Hawaiian people and culture. It was a long, jam packed day, but so fun and just what we needed to start our vacation, since we learned and saw so much of the island. We'll definitely be revisiting our favorite spots while we're here. Highly recommend this tour, and highly recommend it with Susumu!

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Diamond Head Sunrise Hiking Shuttle from Waikiki - Blue Lei Hawaii Tours

Hiking & Snacking

Reviewed by: Hawaii Explorer

This adventure is perfect for lots of people. With the door to door transportation we did not have to worry about tickets or parking and the driver brought us Leonard’s famous Malasada donuts afterwards. The hike was doable for young and old and lots of picture points! I would definitely recommend it!

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Diamond Head Sunrise Hiking Shuttle from Waikiki - Blue Lei Hawaii Tours

Great views- take a flashlight

Reviewed by: California couple

My husband and I did the 6am tour so we can catch the sunrise definitely recommend doing the early tour- it was amazing. I wish our tour guy would’ve provided flashlights or something it was pretty dark the for a good 30 min going up. Luckily our phones did the trick but it ate up our battery. Overall a beautiful experience

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All-Inclusive Oahu Guided Sightseeing Tour & Local Food Experience

This Jabroni I mean Derek no really I meant Jackson was the best!

Reviewed by: The Garcia’s

Me and my family loved this tour! From the beginning to end we all had a great time. The tour showed us places that most tourists would over look but so happy we got to see! The food was delicious and refreshing!

Lastly, Jacks thank you so much sharing your knowledge. Your sweet and genuine personality will take you far in this world!


Until we meet again e mālama pono!

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Diamond Head Crater Hiking Tour with Reserved Tickets & Shuttle from Waikiki

Diamond Head Self-Guided Tour

Reviewed by: Cathy Erwin

KOA picked us up and was a very enjoyable and safe driver. We had a perfect sunny morning to hike and it was absolutely gorgeous! All of us in our group that hiked are in our 60’s and was not to difficult of a journey for us. The views on the way up and down were beautiful, but the views from the top were breathtaking! One of our favorite excursions while visiting the Hawaiian Islands.

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

I don't know the meeting place. 集合場所がわからない。

Reviewed by: タイガー

The description of the meeting place for the voucher was different from reality, and I spent over 30 minutes looking for it! In the end, I figured it out by calling, but I think first-time users would get lost! The airport information staff was also cold and it was the worst.

バウチャーの集合場所の説明が実際と違っていて、30分以上探し回りました‼︎
結局電話して場所がわかったが、初めて利用する人は
迷ってしまうと思う‼︎
空港のインフォメーションの‍♀️も冷たくて最悪だった。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

It's noisy. 騒がしい。

Reviewed by: タイガー

An American was talking loudly on the train, which was annoying, and I wish they would take COVID-19 prevention measures! They arrived earlier than the meeting time and got to the airport ahead of schedule!

車内でアメリカ人が大声で喋っていて、うるさいし、コロナ感染予防対策をして欲しい‼︎
集合時間より早く来てくれて、予定時間より早く空港に到着しました‼︎

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

During the COVID-19 pandemic, with fewer travelers, your assistance was greatly appreciated. コロナ禍で旅行者も少ない中、遂行していただき、大変助かりました。

Reviewed by: びーぬ

Although it was supposed to be a shuttle service in the photos, a Charlie Taxi actually arrived. I had seen other reviews mentioning that a taxi came, and the driver clearly said my name, which was reassuring. However, if someone didn't know this, they might think a bus would come, which could be a bit scary. I was a little anxious about the meter running and whether a tip was expected since it was a taxi, but there was no payment required upon getting off.

Since I used it alone, it was cheaper than taking a taxi directly to the airport, which was great. The driver was friendly, which made me feel at ease.

When you enter your flight details at the time of booking the transfer, it determines the pickup time, so you don't have to worry about when to leave for the airport. It departs about an hour earlier than if you were to go on your own, so I wouldn't recommend it for those who want to stay until the last minute. For two or more people, a flat-rate taxi is cheaper.

I definitely recommend this service for anyone traveling to the airport alone!

写真では送迎シャトルですが、実際にはチャーリータクシーが来ました。他の方のクチコミでタクシーが来たと言うのを見ていたのと、運転手が私の名前をしっかりと言ってくださったので良かったですが、何も知らなければバスが来ると思っているので、少し怖いかなと思いました。メーターが動いていたり、タクシーなのでチップいるかな？と少し不安でしたが、降車時の支払いはありませんでした。
1人で利用しましたので、実際にタクシーを利用するよりも安く空港まで行けたので良かったです。運転手の方も気さくで安心しました。
飛行機の予約を送迎の予約時に入れると、迎えの時間が決まるので、空港に行く時間を考えなくて良いです。1時間ほど、自分で行くよりも早めに出発することになるので、ギリギリまで滞在したい人にはオススメしません。2人以上の利用は定額のタクシーの方が安いです。
1人で空港まで行く方には、是非利用して欲しいです！

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

It's simple and good. シンプルでよい

Reviewed by: まいまい

There was nothing particularly unusual, and they handled the luggage smoothly, allowing us to get to the airport without any issues. I would like to use their service again.

特に変わったこともなく、淡々と荷物の出し入れもしてくれて、スムーズに空港まで行けました。また利用したいと思います。

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Roberts Hawaii - Honolulu Airport Shuttle To & From Waikiki Hotels

shuttle ride

Reviewed by: eldon

the driver was early;
people after me were not so late;
the driver got a huge tip from me

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

Japanese-style friendly hospitality 日本的で親切なホスピタリティ

Reviewed by: まいむ

It seems that I almost missed the pickup due to the hotel checkout being right on time, but when I hurriedly called, the receptionist arranged for the driver to come back. The bus was mostly filled with Western travelers, and it was at full capacity. I imagine it was challenging for them to handle the sudden situation and explain things to other guests, but the driver was very kind and made various considerations while saying, "I'm sorry." I truly felt relieved and am very grateful. While American service can often feel quite dry, this company has a long history of dealing with Japanese travelers, so I felt a very Japanese spirit of hospitality.

ホテルのチェックアウトが時間ギリギリでピックアップとすれ違ってしまったようですが、焦って電話したところ再度戻ってきてくれるように受付の方が手配してくれました。バスは欧米の方がほとんどでしたが満席状態、順番にホテルを回っていたとのことで急な対応や他のお客さんへの説明も大変だったと思いますが、運転手さんも優しい方で、ごめんねーと言いながら色々気遣ってくださいました。本当にホッとしましたし、ありがたい限りです。アメリカのサービスは往々にしてドライと感じることも多いですが、日本旅行者との付き合いも長いので、すごく日本的なサービス精神を感じさせる会社さんです。

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ワイキキトロリー　ワイキキ巡回トロリーまたはミニバス　乗り放題1・4日間券（アラモアナ、ダイアモンドヘッド、カカアコ、東海岸など）

Friendly and convenient, but as of December, only 3 lines are available. フレンドリーで便利、でも12月現在使えるのは3ラインのみ

Reviewed by: まいむ

There are Red, Green, Pink, Blue, and Purple options, but due to the year-end or perhaps the impact of COVID-19, currently only Red, Pink, and Blue are available. It's a strange conversion method where instead of being valid for four consecutive days from ticket exchange, you can use four days within a one-week period. The three lines mentioned above can take you to classic tourist spots and shopping centers, so I think it's great for first-time visitors to Hawaii. The vehicle is always ventilated with the windows open, and both the driver and ticket staff were friendly and nice.

レッド・グリーン・ピンク・ブルー・パープルとありますが、年末のせいかコロナの影響か、現在使えるのはレッドとピンクとブルーのみです。不思議な換算方法で、チケット引き換えから連続4日間ではなく、1週間の期限の中で4日分使えるというシステムとのこと。上記3ラインはオーソドックスな観光地やショッピングセンターは回れるので、初ハワイの方には良いかと思います。車内は常に窓を開けて換気対策をしていますし、運転手の方やチケット担当の方はみなフレンドリーで良かったです。

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