Reviewed by: Tony
All goo very easy. Friendly drivers. You are met in arrivals hall and picked up at you hotel
All in good time. Drivers friendly and helpful with luggage
| Rating: | |
|---|---|
| Packages: | [Arrival] Airport to Hotel |
| Attended as: | Solo Travelers |
| Weather: | Sunny |
| Posted on: | 2025/11/15 |
| Activity Date: | 2025/10/26 |
Reviewed by: Takeshi
Self explanatory. They are supposed to be within reach once we get out of airport.
But, we spent 2 hours looking high and low.
Staff were rude because they weren’t English-fluent, and were condescending and not-one-bit helpful when spoken English too.
| Rating: | |
|---|---|
| Packages: | [Arrival] Airport to Hotel |
| Attended as: | Couples |
| Posted on: | 2024/12/18 |
| Activity Date: | 2024/12/16 |
Reviewed by: Diego
In time ad very kindly. The mini bus arrive in time and the driver help us to put luggage into the correct place.
| Rating: | |
|---|---|
| Packages: | [Departure] Hotel to Airport |
| Attended as: | Friends |
| Weather: | Sunny |
| Posted on: | 2024/12/14 |
| Activity Date: | 2024/11/19 |
Reviewed by: Keven
Asked for a vehicle to accommodate 2 wheelchairs, but the vehicle could only handle one.
| Rating: | |
|---|---|
| Packages: | [Departure] Hotel to Airport |
| Attended as: | Families with Young Children |
| Posted on: | 2024/10/20 |
| Activity Date: | 2024/10/16 |
Reviewed by: Kathy from Florida
Very Prompt, and Helpful!
Would recommend, made it easy to get to our destination without any stress.
| Rating: | |
|---|---|
| Packages: | [Arrival] Airport to Hotel |
| Attended as: | Couples |
| Posted on: | 2024/10/12 |
| Activity Date: | 2024/09/21 |
Reviewed by: R. J. Ferguson
The desk help me with my shuttle and even helped me get to my shuttle. They help me with my suitcase.
The drive even told me where to be for my return shuttle to the airport so I would not miss it.
A+++++++ Will use again
| Rating: | |
|---|---|
| Packages: | [Arrival] Airport to Hotel |
| Attended as: | Solo Travelers |
| Posted on: | 2024/09/21 |
| Activity Date: | 2024/09/19 |
Reviewed by: oqueenie
I loved the service. They pick you up, take you to a waiting area, and then transport you to your hotel. Very efficient. The price was very reasonable too. I would use them next time when I am in Honolulu.
| Rating: | |
|---|---|
| Packages: | [Arrival] Airport to Hotel |
| Attended as: | Solo Travelers |
| Posted on: | 2024/05/19 |
| Activity Date: | 2024/04/25 |
Reviewed by: oqueenie
The shuttle from the airport to my Waikiki hotel was on time and comfortable. Everyone involved was friendly and efficient. The return trip was just as pleasant. The price was quite reasonable . Without a doubt, I would use them again on my next trip.
| Rating: | |
|---|---|
| Packages: | [Departure] Hotel to Airport |
| Attended as: | Solo Travelers |
| Posted on: | 2024/05/02 |
| Activity Date: | 2024/04/30 |
Reviewed by: Meg h
Thank you for accommodating our very last minute request for a shuttle to the airport from our Waikiki hotel.
Shuttle arrived on time. Provided a relaxing trip to airport.
Driver was very nice and informative.
Would highly recommend this company.
| Rating: | |
|---|---|
| Packages: | [Departure] Hotel to Airport |
| Attended as: | Families with Young Children |
| Posted on: | 2024/02/04 |
| Activity Date: | 2024/01/10 |
Reviewed by: VnP
A little late for pickup. But overall hood, thanks.
| Rating: | |
|---|---|
| Packages: | [Departure] Hotel to Airport |
| Attended as: | Couples |
| Posted on: | 2023/12/04 |
| Activity Date: | 2023/12/02 |
Reviewed by: Nockolds
Great Service.....turned up on time when booked. Bus was clean.
| Rating: | |
|---|---|
| Packages: | [Departure] Hotel to Airport |
| Attended as: | Families |
| Posted on: | 2023/04/02 |
| Activity Date: | 2023/03/31 |
Reviewed by: tabor
thank you for this service, it is much needed.
a good cost & very realible
| Rating: | |
|---|---|
| Packages: | [Arrival] Airport to Hotel |
| Attended as: | Families |
| Posted on: | 2023/03/22 |
| Activity Date: | 2023/03/20 |
Reviewed by: Max
I am so happy to have chosen Roberts Hawaii Shuttle service! Will definitely choose them when I go back!
| Rating: | |
|---|---|
| Packages: | [Departure] Hotel to Airport |
| Attended as: | Solo Travelers |
| Posted on: | 2022/12/02 |
| Activity Date: | 2022/09/29 |
Reviewed by: RAY R
We use Robert's every time we come to Honolulu. They never disappoint. The driver was very courteous. Thank you very much!
| Rating: | |
|---|---|
| Packages: | [Arrival] Airport to Hotel |
| Attended as: | Couples |
| Posted on: | 2022/10/16 |
| Activity Date: | 2022/10/12 |
Reviewed by: Tania
Amazing service, fast efficient and convenient
Highly recommend
| Rating: | |
|---|---|
| Packages: | [Departure] Hotel to Airport |
| Attended as: | Solo Travelers |
| Posted on: | 2022/09/24 |
| Activity Date: | 2022/09/03 |
Reviewed by: Carin
Thank you for the hassle free pickup from the airport and also taking us back to the airport at the end of our holiday. Will definitely use your company again! Transport was clean, driver very helpful.
| Rating: | |
|---|---|
| Packages: | [Arrival] Airport to Hotel |
| Attended as: | Couples |
| Posted on: | 2022/09/10 |
| Activity Date: | 2022/08/16 |
Reviewed by: Deb Drysdale
Easy process, quick and convenient. Easy to find bus and girls outside baggage area. Will definitely book again on next trip
| Rating: | |
|---|---|
| Packages: | [Arrival] Airport to Hotel |
| Attended as: | Couples |
| Posted on: | 2022/08/12 |
| Activity Date: | 2022/08/10 |
Reviewed by: Dave
It was the perfect ride from pick up to drop-off at hotel. The staff from dispatch people to airport staff and drivers are super wonderful and courteous people. They really know how to take care of there customers!
| Rating: | |
|---|---|
| Packages: | [Arrival] Airport to Hotel |
| Attended as: | Solo Travelers |
| Posted on: | 2022/08/02 |
| Activity Date: | 2022/07/31 |
Reviewed by: Sean C. Wong
My lifesaver
The only shuttle I chanced upon moment I step out of airport
We ain’t got nothing at the airport exit
Dedicated route for smaller group meaning you get to your destination in no time
The thing is, I arrived a tad earlier, too early at the hotel they refuse to check me in. Then again the daily lies with the hotel.
Might not be the cheapest option out there, but I am glad with the service rendered overall
| Rating: | |
|---|---|
| Packages: | [Departure] Hotel to Airport |
| Attended as: | Solo Travelers |
| Posted on: | 2022/06/19 |
| Activity Date: | 2022/05/29 |
Reviewed by: EIsmaili
Overall, five star for service to and from the airport. Upon arrival, we paid for the lei greeting but didn't get one which was a little disappointing. But we were met at baggage claim and our greeter escorted us to where the buses were waiting. I will definitely use them again. Just wouldn't pay for the extras.
| Rating: | |
|---|---|
| Packages: | [Arrival] Airport to Hotel |
| Attended as: | Friends |
| Posted on: | 2022/05/21 |
| Activity Date: | 2022/05/02 |
Reviewed by: KimberlyQQ
We had a good trip, the driver was appropriate, the ride was very bumpy but like most of the shuttles. No problems.
| Rating: | |
|---|---|
| Packages: | [Arrival] Airport to Hotel |
| Attended as: | Couples |
| Posted on: | 2022/05/21 |
| Activity Date: | 2022/05/01 |
Reviewed by: KimberlyQQ
The shuttle took us to and from the airport. It was on time as scheduled, the service was good. The driver was a good driver on the roads. No complaints.
| Rating: | |
|---|---|
| Packages: | [Departure] Hotel to Airport |
| Attended as: | Couples |
| Posted on: | 2022/05/08 |
| Activity Date: | 2022/05/01 |
Reviewed by: eldon
the driver was early;
people after me were not so late;
the driver got a huge tip from me
| Rating: | |
|---|---|
| Packages: | [Departure] Hotel to Airport |
| Attended as: | Solo Travelers |
| Posted on: | 2022/01/01 |
| Activity Date: | 2021/12/30 |
Reviewed by: Marcela
Horrible service! She was rude and very disrecpectful. Service Dec.12/2021 6pm. She changed the times of my pick up three times and got mad at me for it and called me a lair. I ended up calling a TAXI. I will be making a dispute with my credit card provider
| Rating: | |
|---|---|
| Packages: | [Departure] Hotel to Airport |
| Attended as: | Couples |
| Posted on: | 2021/12/09 |
| Activity Date: | 2021/12/07 |
Reviewed by: Jim
I used VELTRA for transportation to and from Honolulu Airport. BOTH directions were wonderful. When I came in, I went to the wrong pickup location at the airport. When I called to let them know that the van wasn't there, they just said to stay where I was and they radioed the driver and he drove to where I was to pick me up. Totally my mess up.
On the return to the airport 5 days later, the Van was right on time for pickup in front of the hotel. The driver was great. Wouldn't let me lift my luggage. He had a great personality and great knowledge of the islands. We also only made 4 stops to pick up other people. Most of the other companies make 5 or 6 stops.
I will definitely use them again, and I highly recommend them for all transportation needs.
| Rating: | |
|---|---|
| Packages: | [Departure] Hotel to Airport |
| Attended as: | Solo Travelers |
| Posted on: | 2021/11/17 |
| Activity Date: | 2021/11/15 |
Reviewed by: Megan Rish
The driver was early which was nice. He talked with each passenger as they got onboard. It wasn’t too bad.
| Rating: | |
|---|---|
| Packages: | [Departure] Hotel to Airport |
| Attended as: | Couples |
| Posted on: | 2021/10/02 |
| Activity Date: | 2021/09/12 |
Reviewed by: Megan Rish
Our driver was a wonderful person. Very friendly and gave us a run down on how things worked here. We look forward to using them again.
| Rating: | |
|---|---|
| Packages: | [Arrival] Airport to Hotel |
| Attended as: | Couples |
| Posted on: | 2021/09/07 |
| Activity Date: | 2021/09/05 |
Reviewed by: Adrienne
We received prompt service! A representative walked us from baggage claim to the shuttle.
| Rating: | |
|---|---|
| Packages: | [One Way] Private X Service (Cadillac XTS or Similar) [up to 2 passengers] |
| Attended as: | Couples |
| Posted on: | 2019/05/07 |
| Activity Date: | 2019/05/04 |
Reviewed by: ManiH
Timely pick-up. Courteous driver. Splendid ride. Makes you come back again.
| Rating: | |
|---|---|
| Packages: | [Departure] Hotel to Airport |
| Attended as: | Solo Travelers |
| Posted on: | 2019/04/29 |
| Activity Date: | 2019/04/26 |
Reviewed by: Karen
The pickup at the Honolulu airport was timely and professional. It was very easy to identify the Roberts employee and he was very courteous and personable. The transport vehicle was outstanding - very clean and extremely comfortable. I highly recommend this as the best way to get to your hotel from the airport at a reasonable rate.
| Rating: | |
|---|---|
| Packages: | [One Way] Private X Service (Cadillac XTS or Similar) [up to 2 passengers] |
| Attended as: | Families |
| Posted on: | 2019/04/15 |
| Activity Date: | 2019/04/07 |
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just book beforehand