Reviewed by: ケーシー
We participated as a family of four. I joined 20 years ago and saw sea turtles and beautiful fish in their natural environment, so I wanted to show my children. However, the biggest point is that I didn't realize, since I didn't have kids last time, that the transfer boat to the submarine caused quite a bit of seasickness. It wasn't just us; many other participants were affected, and some adults were even down for the count. While the waves were a bit rough, the real issue seemed to be that we had to wait for about 15 minutes on a rocking boat while picking up people who had been on the submarine. The submarine itself doesn't rock at all.
The guide suggested taking motion sickness medication, but that doesn't help once you're on board. I think it would be better to clearly state in advance that "motion sickness medication is essential" for those who are prone to it. However, they might avoid mentioning this beforehand to maintain a good image.
Additionally, due to the deterioration of the natural environment in recent years, the beautiful coral reefs that were present 20 years ago have significantly decreased, and sea turtles are now rarely seen. The water is often murky (this is all based on what the guide said, so it's not just my impression). It seems that the views may not meet expectations anymore (this is my interpretation).
This tour has been popular for many years, but it might be reaching a transitional period. However, the staff and guides were very friendly.
One more point: when I made the reservation through Veltra, the voucher I received stated "this is not required to bring," but during the boarding process, they asked for proof of the reservation. I was glad I had printed it out just in case.
家族4人で参加しました。私は20年前に参加し、ウミガメや美しい魚が自然の環境で見られたので、子供たちにも見せようと思って参加したのですが・・。
まず最大のポイントは、前回は子供がいなかったので分からなかったのですが、潜水艦乗船までの間の乗り継ぎの船で、かなり船酔いしてしまうということ。我が家だけでなく、他の参加者にもかなり見られたし、中には大人でダウンしている人もいました。確かに少し波は粗いのですが、プレミアムと一般のツアーの乗船場所を回って行く点と、前の回に潜水艦に乗っていた人を帰りのためにピックアップするので、その間15分くらい、揺れる船の上で静止したまま待たないといけないのが辛かったようです。潜水艦自体は全く揺れません。
ガイドの人は酔い止めの薬を飲むよう呼びかけてはいますが、乗船後では何の役にも立ちません。船に弱い人のために、もっと強く事前に「酔い止め必携」を明記した方がいいと思います。ただこれを事前に出すとイメージが悪いので出さないのかもしれないですが・・・。
あと、近年は自然環境の悪化で、20年前はキレイだったサンゴ礁がかなり減り、またウミガメも減ってめったに見られなくなっている上に、海水が濁ることも多い(これらはすべてガイドさんが言っていたことなので、私の印象や創作ではありません)そうで、期待通りの眺望が得られなくなっていることも多いようです(ここは私の解釈)。
長年人気のツアーですが、そろそろ過渡期を迎えているのかもしれないですね。ただ、スタッフ、ガイドさんはとてもフレンドリーでした。
もう1点、ヴェルトラさんで予約をした際に返信されたきたバウチャーには「これは持参不要」とありましたが、乗船手続きの際には予約を取った証拠の提出を求められました。念のためプリントアウトしたものを持っていっておいてよかったです。
| Rating: | |
|---|---|
| Packages: | プレミアム・サブマリン<定員64名>(2018年12月31日まで) |
| Attended as: | Families |
| Posted on: | 2017/08/17 |
| Activity Date: | 2017/08/14 |
Reviewed by: ミッチー
I made a reservation thinking I would swim with dolphins that are accustomed to being fed and cared for by humans, but it was completely different. We entered the vast ocean where dolphins live naturally, and to avoid stressing them, we observed them while swimming at the surface. It was truly moving. Seeing the cute dolphins swimming gracefully underwater somehow brightened my heart and made me feel happy! I highly recommend it! After that, we also encountered a group of giant turtles, which was very healing!
飼育され餌付けされた人間に慣れているイルカと泳ぐのかなあ?くらいの気持ちで予約したのですが、全然違って、全くの自然に生息しているイルカさんたちの大海原にお邪魔して、水中を泳ぐイルカさんたちにストレスをかけないように、人間は水面を泳ぎなら観察するというスタイルで、とても感動しました。海中をスイスイ泳いでいるイルカさんたちのかわいい姿、見たら不思議と、心が明るくなってハッピイになれますよ~お勧めです❗この後、巨大亀さんの群れにも遭遇、癒されました~❗
| Rating: | |
|---|---|
| Packages: | プレミアム・サブマリン<定員64名>(2018年12月31日まで) |
| Attended as: | Families |
| Posted on: | 2017/08/09 |
| Activity Date: | 2017/08/04 |
Reviewed by: のじー
I participated at the request of my elementary school child. The best part was getting to see the turtles. There were also photos for sale, which were expensive, but I bought one because it turned out well. Additionally, it was nice that the pressure inside the submarine was constant, so my ears didn't hurt.
小学生の子供の希望で、参加しました。亀に会えたのが1番嬉しかったです。写真の販売もあり、高いですが写りが良く購入しました。また、潜水艦の中は気圧が一定で耳が痛くならなかったのが良かったです。
Thank you very much for participating in the submarine tour and for your feedback. We are very pleased to hear that you enjoyed exploring the underwater world and had the chance to see turtles. We look forward to welcoming you aboard again.
Atlantis Adventures
この度はサブマリンツアーにご参加と書き込みをいただきまして誠にありがとうございます。亀に会えたりと海中探検をお楽しみいただだけたと伺い大変嬉しいです。またのご乗船をお待ちいたしております。
アトランティス・アドベンチャーズ
| Rating: | |
|---|---|
| Packages: | 子供無料キャンペーン/スタンダード・サブマリン<定員48名/ロングシート> |
| Attended as: | Families |
| Posted on: | 2017/08/09 |
| Activity Date: | 2017/08/06 |
Reviewed by: KEI
The arrangements were smooth. The pickup after arrival was also seamless, making it a great value and very convenient. I will definitely use this service again next time.
手配までもスムーズです。到着後もスムーズに送迎してもらえるので料金もお得で大変便利でした。次回もまた利用させて頂きます。
Thank you very much for participating in the submarine tour and for your feedback. We are very pleased to hear that the arrangements went smoothly and that you enjoyed your underwater exploration. We look forward to welcoming you aboard again. Aloha!
Atlantis Adventures
この度はサブマリンツアーにご参加と書き込みをいただきまして誠にありがとうございます。手配もスムーズに海中探検をお楽しみいただだけたと伺い大変嬉しいです。またのご乗船をお待ちいたしております。アロハ!
アトランティス・アドベンチャーズ
| Rating: | |
|---|---|
| Packages: | スタンダード・サブマリン<定員48名>(2018年12月31日まで) |
| Attended as: | Couples |
| Posted on: | 2017/08/08 |
| Activity Date: | 2017/08/04 |
Reviewed by: Linda S.
Expected the glass to be under our feet but we had to get up and look through box, it was ok
| Rating: | |
|---|---|
| Packages: | Standard Package |
| Attended as: | Families with Young Children |
| Posted on: | 2017/08/07 |
| Activity Date: | 2017/08/04 |
Reviewed by: Maya
We went for a premium tour with a large submarine (65 seats). The windows are large but tinted and the view is therefore less clear. Aided by loads of sand that cannot settle by so many submarines' tours during each day, the visibility is really low. The tour includes views of two ship racks and some airplane racks that turned artificial coral reefs. All of this is on a sandy bottom and there is no fish in between the racks. So overall, very little is seen really on those tours. I fully support the decision not to disturb the natural reefs and fish habitats but I think that the tour is overpriced for what one can see on this tour.
| Rating: | |
|---|---|
| Packages: | Premium Submarine Tour (Larger Window) |
| Attended as: | Families with Young Children |
| Posted on: | 2017/08/05 |
| Activity Date: | 2017/08/02 |
Reviewed by: ぽんすけ
I signed up for a submarine tour since my friend couldn't go diving! It was really fun to see sea turtles and rays. Also, since the commentary was in Japanese during the time I booked, there were many Japanese people, and we didn't have any issues with manners. The person giving the commentary was also entertaining!
If I had to mention one thing, I chose the bus transfer from the hotel, but I noticed that one of the staff members, who I think was probably a part-timer, was chatting a lot with another staff member, which caught my attention. I thought, "Well, this is a foreign country, so maybe it's normal," but it was a little concerning. Other than that, I was very satisfied!
友達がダイビング出来ないため潜水艦ならと思い申し込みしました!ウミガメやエイなども見ることができとても楽しかったです。また、申し込んだ時間帯は日本語での解説だったため日本人も多くマナー等で困ることはありませんでした。解説してる人も面白かったです!
ただ一つ言うならばホテルからバスの送迎付きにしたのですが、スタッフの方が多分バイトの子だと思うのですが違うスタッフとお喋りばかりしていたのが気になりました。外国だしこんなもんかなーとは思いましたが、少し気になりました。それ以外はとても満足しました!
Thank you for boarding the Atlantis submarine and for your comments and photos. We are delighted to hear that you enjoyed seeing sea turtles and rays.
We sincerely apologize for any discomfort caused by the excessive chatter among the staff during your transfer. Moving forward, all of our employees will earnestly strive to improve our service to ensure this does not happen again.
We look forward to welcoming you aboard again.
Atlantis Adventures
この度はアトランティス潜水艦にご乗船、コメントとお写真をいただきありがとうございます。ウミガメやエイなども見てお楽しみいただけたと伺いスタッフ一同嬉しく思います。
また、送迎スタッフ同士での私語の多さで不愉快な思いさせてしまい大変失礼致しました。今後、このような事がないよう従業員 一同、サービスの向上に誠心誠意努力を致します。
またのご乗船をお待ちいたしております。
アトランティス・アドベンチャーズ
| Rating: | |
|---|---|
| Packages: | スタンダード・サブマリン<定員48名>(2018年12月31日まで) |
| Attended as: | Friends |
| Posted on: | 2017/07/29 |
| Activity Date: | 2017/07/07 |
Reviewed by: GIB
Unlike diving, you can easily dive down to 30-40 meters and see the blue sea where sunlight doesn't reach. The sight of the submarine emerging from the ocean is breathtaking. The cruise is enjoyable and feels great, so I recommend it for families.
ダイビングと違って、気軽に30-40mまで潜れて、太陽に光の届かない青い海が見れました。潜水艦が海から飛び出してくるところは圧巻です。クルーズも楽しめて気持ちがいいので、家族連れにはおすすめです。
| Rating: | |
|---|---|
| Packages: | スタンダード・サブマリン<定員48名>(2018年12月31日まで) |
| Attended as: | Couples |
| Posted on: | 2017/07/23 |
| Activity Date: | 2017/07/01 |
Reviewed by: きんぐ
White sandy beaches, crystal-clear sea, welcoming turtles, and dolphins jumping next to the boat.
I was satisfied even before entering the water♪
The underwater world was beautiful, with sharks, turtles, and various fish.
I was very satisfied.
白い砂浜、透き通る海、出迎える亀、船の横でジャンプするイルカ
海にはいる前でも満足♪
海の中は綺麗で、サメや亀、いろんな魚がいました
大変満足
| Rating: | |
|---|---|
| Packages: | 子供無料キャンペーン/スタンダード・サブマリン<定員48名/ロングシート> |
| Attended as: | Families with Young Children |
| Posted on: | 2017/07/22 |
| Activity Date: | 2017/06/29 |
Reviewed by: まゆみ
I was able to see the underwater world of an unknown realm, and it was very moving. My mother, who is in her 80s, was also very happy. However, it seemed that the ladder to get down into the submarine was steep and scary, but the crew kindly supported us.
未知の世界の海底を観ることが出来、とっても感動しました。80代の母も大変喜んでいました。ただ、潜水艦に降りる時のハシゴが急で怖かったようですが、クルーの方が優しくサポートして下さいました
| Rating: | |
|---|---|
| Packages: | スタンダード・サブマリン<定員48名>(2018年12月31日まで) |
| Attended as: | Families |
| Posted on: | 2017/07/18 |
| Activity Date: | 2017/07/15 |
Reviewed by: Janelle F
Not many fish the day we went but lots of huge sea turtles The buried wreaks were fun we traveled really close to a lot of interesting underwater features.
| Rating: | |
|---|---|
| Packages: | Standard Submarine Tour [Currently Closed] |
| Attended as: | Couples |
| Posted on: | 2017/07/15 |
| Activity Date: | 2017/06/17 |
Reviewed by: N family
This was a fun excursion for the kids. You go on a submarine ride about 115 feet down. The tour guide is very entertaining and makes the time go by very fast! He also points out all the fish you are going to see!!
| Rating: | |
|---|---|
| Packages: | Standard Submarine Tour [Currently Closed] |
| Attended as: | Families with Young Children |
| Posted on: | 2017/07/09 |
| Activity Date: | 2017/07/06 |
Reviewed by: アリー
In addition to fish, I was able to see sunken ships and airplanes on the seabed, which made me feel like I was exploring the ocean floor, and it was a lot of fun. I also encountered sea turtles and sharks. It's a shame I didn't get to see any whales! Unlike going into the sea, there's no need to change clothes, so it's easy to participate.
魚以外にも、海底に沈んだ船や飛行機を見ることができ、海底を探検してるような気分でとても楽しかったです。ウミガメやサメにも遭遇することができました。クジラには出会えず残念!海に入るのと違い、着替えたりしなくていいので気軽に参加できていいですね。
| Rating: | |
|---|---|
| Packages: | スタンダード・サブマリン<定員48名>(2018年12月31日まで) |
| Attended as: | Couples |
| Posted on: | 2017/07/06 |
| Activity Date: | 2017/06/29 |
Reviewed by: ちきちき
Small children can participate. Since you'll be going down a ladder, it's better to wear pants. I'm satisfied that I could give my child the valuable experience of seeing the beautiful scenery at the bottom of the sea from inside a submarine.
小さな子供も参加できます。はしごを降りたりするので、ズボンで参加した方が良いです。
海の底の綺麗な景色を潜水艦の中から見るという、貴重な経験を子供にさせてあげられて満足です。
| Rating: | |
|---|---|
| Packages: | 子供無料キャンペーン/スタンダード・サブマリン<定員48名/ロングシート> |
| Attended as: | Families with Young Children |
| Posted on: | 2017/07/02 |
| Activity Date: | 2017/06/09 |
Reviewed by: Benita Meeks
I am so glad we decided to take this hike through Veltra tours, we were provided with walking sticks (which you will definitely need), water and insect repellent. I am a 60 years young female with lower back arthritis, my girlfriend is 72 years young and we both survived and enjoyed it.. The scenery along the hike is beautiful. You should not wear your very nice gym shoes due to some mud and rocks along the way. Getting to the top (end of hike) seems to never come quick enough, but by the end of the hike when you see how beautiful the waterfall is, it becomes well worth it.
| Rating: | |
|---|---|
| Packages: | Manoa Valley Hike |
| Attended as: | Friends |
| Posted on: | 2017/07/01 |
| Activity Date: | 2017/06/05 |
Reviewed by: スペシア
Overall, there were no issues.
On the submarine, Japanese was played through headphones, so the children probably didn't mind at all.
For example, if they could understand even simple English like "you can see the submarine when you go up on the deck," it seems they would be fine without the Japanese guide time in the morning.
Of course, the children were very excited about being on a submarine for the first time.
概ね問題無し。
潜水艇ではヘッドフォンで日本語は流れてくるので、子供は全く気にならなかったはず。
例えば、船上に上がると潜水艇が見えるとか、そんな英語さえ判れば、午前中の日本語ガイドタイムで無くても大丈夫そうです。
勿論、初めての潜水艇に子供は大喜びでした。
| Rating: | |
|---|---|
| Packages: | 子供無料キャンペーン/スタンダード・サブマリン<定員48名/ロングシート> |
| Attended as: | Families with Young Children |
| Posted on: | 2017/07/01 |
| Activity Date: | 2017/06/07 |
Reviewed by: TM喜寿のおじい
I had my first experience in a world 30 meters underwater. I was able to see many turtles. Also, while ascending, a whale came to greet us. It was just a moment, but it was thrilling. The guide mentioned that seeing a whale in this area is very lucky! I never expected to see one at this time, making it truly a lucky tour.
海底30Mの世界を初体験。たくさんのカメさんに会うことができました。
又、浮上中になんとクジラさんがご挨拶にやってきました。ほんの一瞬でしたが興奮しました。
説明をしてくれる方がこのあたりでクジラを見るのは大変ラッキーだ!と言っていました。
まさかこの時期に見れるとは思いもよらず正にラッキーなツアーとなりました。
| Rating: | |
|---|---|
| Packages: | スタンダード・サブマリン<定員48名>(2018年12月31日まで) |
| Attended as: | Couples |
| Posted on: | 2017/06/27 |
| Activity Date: | 2017/06/21 |
Reviewed by: まえみな
The sea from the boat on the way there was very beautiful, and I was able to encounter a sea turtle. Once inside the submarine, I had an experience that was quite unique. I didn't encounter many fish, but I was glad to see the Atlantis seabed.
行くまでの船からの海がとても綺麗で、ウミガメにも出会えました。
潜水艦の中に入ってからはなかなか味わえないような体験をすることができました。
お魚にはあまり出会うことはできませんでしたがアトランティス海底を見ることができて良かったです。
| Rating: | |
|---|---|
| Packages: | スタンダード・サブマリン<定員48名>(2018年12月31日まで) |
| Attended as: | Friends |
| Posted on: | 2017/06/11 |
| Activity Date: | 2017/05/27 |
Reviewed by: su-yan
The time spent diving was somewhat long, but the content was poor. The experience was quite lacking. First of all, there was no algae at all, not even a fragment. The diving location was just moving back and forth among artificial reefs, and there were only a few small fish and occasionally some larger ones. The only lively one in there was the guide (who was overacting). They should prioritize increasing the fish population first. It seems that feeding them might not be possible, but there should be some method available.
潜水している時間は、多少長かったが内容は、お粗末である。
あまりにも内容が寂しい。まず、藻が全く無いし欠片さえ見えない。
潜水している場所も、人工の岩礁の中を行き来しているだけで
岩礁の中には大きな魚がたまにと、小さな魚が少しいるだけである。
中で元気なのは、案内している親父さんだけである。(演技し過ぎ)
まずは、魚を増やす事を最優先で考えるべきである。
餌付けなどは、出来ないのではと思えるが、何か方法が有ると思われる。
| Rating: | |
|---|---|
| Packages: | プレミアム・サブマリン<定員64名>(2018年12月31日まで) |
| Attended as: | Couples |
| Posted on: | 2017/06/02 |
| Activity Date: | 2017/05/19 |
Reviewed by: K. Johnston
The driver was knowledgeable - talkative - kind - and on time..
the whole experience was great
| Rating: | |
|---|---|
| Packages: | Diamond Head Crater Trail Hike |
| Attended as: | Couples |
| Posted on: | 2017/06/02 |
| Activity Date: | 2017/05/30 |
Reviewed by: バンちゃん
My child doesn't really like putting their face in the water and was reluctant to try snorkeling, so the submarine experience was truly great! The kids were thrilled. They were so excited to see the fish underwater. With the Japanese headphones, we could understand the explanations as well. It was a wonderful experience.
子供が海に顔をつけるのがあまり好きではなくシュノーケリングも嫌がっていたので潜水艦は本当に良かったです!
子供達も大喜び。海の中にいる魚を見て大興奮。
日本語のヘッドホン付ければ説明も分かります。いい体験が出来ました。
| Rating: | |
|---|---|
| Packages: | 子供無料キャンペーン/スタンダード・サブマリン<定員48名/ロングシート> |
| Attended as: | Families with Young Children |
| Posted on: | 2017/05/26 |
| Activity Date: | 2017/05/21 |
Reviewed by: sato
I signed up for the 10 AM tour, so the commentary was in Japanese. The local guide's Japanese explanation was entertaining and easy to understand, with some jokes mixed in. We took a boat to the point where we boarded the submarine, and the second floor of the boat was very pleasant, giving us a nice cruise feeling. It was a bit cold inside the submarine. There were many young groups and families. We were able to see colorful fish and sharks. Unfortunately, I didn't receive a certificate.
10時のツアーに申し込んだので日本語の解説でした。現地の方の日本語の解説は、ジョークも交えて面白おかしく、そしてわかりやすいものでした。潜水艦に乗るポイントまでは、船で行くのですが、船の2階はとても気持ちよく、ちょっとしたクルーズ気分が味わえて良かったです。潜水艦内では、ちょっと寒かったです。若いグループや、ファミリーが多かったです。カラフルな魚やサメも見れました(^ ^)証明書はもらえなかったです。
| Rating: | |
|---|---|
| Packages: | プレミアム・サブマリン<定員64名>(2018年12月31日まで) |
| Attended as: | Couples |
| Posted on: | 2017/05/21 |
| Activity Date: | 2017/05/13 |
Reviewed by: mama of neverland
The underwater world was not monochrome, but rather a monochromatic blue. I was peering in with all my might, but there weren't many fish. However, the view of Waikiki from the boat was great.
海底はモノクロならぬモノアオのせかいでした
一生懸命のぞいていたけど
魚はなかなかいませんでした
でも船から見たワイキキの眺めは
よかったです
| Rating: | |
|---|---|
| Packages: | プレミアム・サブマリン<定員64名>(2018年12月31日まで) |
| Attended as: | Couples |
| Posted on: | 2017/05/20 |
| Activity Date: | 2017/04/27 |
Reviewed by: Yasu
Riding on a submarine was a first-time experience for me. It was great to see the fish at the bottom of the sea and the sunken ship. However, I did feel a bit seasick.
潜水艦に乗った事自体が、初体験でした。
海底の魚達や沈没船を観れた事が、とても良かったです。
ただ、少し船酔してしまいました。
| Rating: | |
|---|---|
| Packages: | プレミアム・サブマリン<定員64名>(2018年12月31日まで) |
| Attended as: | Couples |
| Posted on: | 2017/05/19 |
| Activity Date: | 2017/05/16 |
Reviewed by: YURIKO
I participated with my husband on April 26, just before Golden Week, during the Japanese guide's time. Based on the comments from other participants, I properly took anti-seasickness medication... The boat ride to the submersible was quite rocky. There were also some splashes of water... But I forgot all that in the underwater world. Fortunately, we encountered sea turtles three times. The artificial coral reef was home to many different types of fish, and the American (?) Japanese guide was enjoyable as well.
ゴールデンウィーク前の4月26日に日本語ガイドの時間に主人と参加しました。他の参加者のコメントを参考にきちんと酔止めを服用……潜水艇へ行く迄の船で結構揺れました。水しぶきも少々……そんなことも忘れてしまうくらいの海底の世界。ラッキーなことに海がめに3回出会いました。人工のサンゴ礁には沢山の種類のお魚達に、アメリカ人(?)の日本語ガイドも楽しかったです。
| Rating: | |
|---|---|
| Packages: | スタンダード・サブマリン<定員48名>(2018年12月31日まで) |
| Attended as: | Couples |
| Posted on: | 2017/05/08 |
| Activity Date: | 2017/04/26 |
Reviewed by: ゆーぼ
The earphones came with a Japanese guide, so I had no trouble at all!
The staff were very kind, pointing things out to me, and the boat went around to the other side so I could see everything again, so I didn't miss anything!
イヤホンは
日本語ガイドがついていたので
何も困ることはありませんでした!
スタッフの人も
とても親切でポイントを
教えてくれたり、
船も反対側に回ってくれてもう一度見れるので
見逃すことはありませんでした!
| Rating: | |
|---|---|
| Packages: | 子供無料キャンペーン/スタンダード・サブマリン<定員48名/ロングシート> |
| Attended as: | Families with Young Children |
| Posted on: | 2017/05/07 |
| Activity Date: | 2017/05/05 |
Reviewed by: yoshi
The submarine experience was good, but there were places where the headphones were available and places where they were not, so I couldn't hear the Japanese translation. The season might have been bad as well, but there were far fewer fish than I had imagined. The windows were dirtier than I expected, and even when I took photos, they didn't have much clarity.
潜水艦は良かったのでが
ヘッドホンは あるとこと ないところがあり
日本語訳が聞けませんでした
季節も悪かったかもしれませんが
魚が想像してよりも ずっと少なかったです
窓が思ってより汚く 写真を撮っても 鮮明感が
ありませんでした
| Rating: | |
|---|---|
| Packages: | プレミアム・サブマリン<定員64名>(2018年12月31日まで) |
| Attended as: | Friends |
| Posted on: | 2017/05/03 |
| Activity Date: | 2017/04/28 |
Reviewed by: Jackie
It was exciting walking through a rain forest and also a good cardio workout. Our group had walking sticks so it was beneficial where it was a bit rocky or wet. Just take your time going up or back down and enjoy the scenery.
| Rating: | |
|---|---|
| Packages: | Manoa Valley Hike |
| Attended as: | Solo Travelers |
| Posted on: | 2017/04/23 |
| Activity Date: | 2017/04/01 |
Reviewed by: ダブル
The only participant from Japan on the tour was at my home, and since everything from the explanation to the end was in English, they were trying very hard to explain things, but I couldn't fully understand until the end.
ツアー参加者で日本人が我家のみで、説明から終了までが全て英語だった為に
一生懸命説明などをしてくれていたのですが、最後まで良く理解出来ずに終了してしまいました。
| Rating: | |
|---|---|
| Packages: | 子供無料キャンペーン/スタンダード・サブマリン<定員48名/ロングシート> |
| Attended as: | Families |
| Posted on: | 2017/04/23 |
| Activity Date: | 2017/03/31 |
Reviewed by: モリモリ
I joined the tour because it was advertised as a Japanese-language tour, but the guide's Japanese was quite poor.
Also, depending on your seat, you might not be able to see the fish. It seems that the other side had colorful fish, but on the side I was sitting, I could only see a few horse mackerel and black fish.
Additionally, it was a plan that promised a diving certificate, but I ended up receiving nothing, and the treatment was the same as the regular plan.
I felt quite disappointed given my expectations, so I won't be participating again.
10時は日本語のツアーと書いてあったので参加しましたが、ガイドの日本語がかなり酷いです。
また、席側によって魚が見れない場合があります。
反対側はカラフルな魚がみれていたみたいですが、私が座った側はアジや黒い魚がちょこっと見れただけでした。
また、潜水証明書が貰えるプランでしたが何も貰う事なく終わり、扱いも通常のプランと同じでした。
期待していた分かなり残念な気持ちになったので、もう参加する事は無いです。
| Rating: | |
|---|---|
| Packages: | プレミアム・サブマリン<定員64名>(2018年12月31日まで) |
| Attended as: | Solo Travelers |
| Posted on: | 2017/04/16 |
| Activity Date: | 2017/04/15 |
Tips and suggestions
Reply from activity provider
An unexpected error has occurred. Please go back to the previous page and try again, or wait a few minutes and try once again.
Thank you very much for participating in the Atlantis Submarine Tour.
I understand that you were hoping for your child to have the same experience, and it must have been disappointing that the views and services did not meet your expectations.
Regarding the boat transfer to the submarine that you mentioned, you are correct that it takes about 15 minutes, and I apologize for not providing this information on the tour page. To prevent similar inconveniences, we have promptly updated the tour page. We have also included information about seasickness on the voucher, so I would appreciate it if you could check that in advance.
As for the voucher, some guests do bring it with them, so we confirm it on the day of the tour, but please rest assured that you can participate by simply confirming the name used for the booking and the number of participants.
Thank you very much for your valuable feedback despite your busy schedule.
VELTRA Customer Support Team
アトランティス潜水艦ツアーにご参加いただき誠にありがとうございます。
この度は、お子様にも同じ体験をしてほしいという想いの元、お申し込みされたにも関わらず、ご期待に叶った眺望やサービスではなかったために、残念なお気持ちだったかと察します。
ご指摘いただいております潜水艦へ乗り継ぐための船につきましては、おっしゃる通り15分ほど乗船していただいておりますが、 ツアーペー上ではご案内しておらず申し訳ございませんでした。
同様のご迷惑をおかけしないためにも、早速ツアーページを更新させていただきました。
船酔いに関するご案内は、バウチャー上に明記させていただいておりますので、事前にご確認いただけましたら幸いです。
バウチャーにつきましては、持参されている方もいるため、当日確認させていただておりますが、お申込み名と参加人数の確認のみでもご参加いただけますのでご安心ください。
お忙しい中、貴重なご投稿を賜りまして、誠にありがとうございました。
VELTRAカスタマーサポートチーム