Reviewed by: マロ
Our guide Lola was very friendly, and it was the best tour! Since it was an English-only tour, we were a bit worried about our ability to keep up with just everyday conversation. However, Lola, although she hardly spoke any Japanese, spoke slowly and clearly, making it easy to understand, and we had a great conversation.
She also guided us through the buildings and areas along the way, which was fun.
I thought Dole might be somewhat underwhelming, but it was actually very spacious and we enjoyed it a lot. The souvenir section is really large. Haleiwa had a completely different atmosphere from Waikiki, which was refreshing. There were so many places to eat that it was hard to choose, but the garlic shrimp was very delicious. We gave up on the long lines for shave ice and huli huli chicken. Instead, we went to Ali Beach and were thrilled to encounter a honu drying its shell!
ガイドのLolaがとても良く接してくれて、最高のツアーでした!
英語のみのツアーということで、日常会話程度ならなんとか…というレベルの我々は大丈夫かなと少し心配しながら参加しました。
しかし、確かにLolaは日本語はほとんど喋れないものの、ゆっくり聞き取りやすく話してくれて、会話も弾みました。
また、道中の建物やエリアなどもガイドしてくれて楽しかったです。
ドールは、なんとなくショボいのかなと思っていましたが、とても広く十分楽しめました。
お土産コーナーがすごく広いです。
ハレイワは、ワイキキとは全く違う雰囲気で新鮮でした。
食べる所が多く選ぶのに困りましたが、ガーリックシュリンプとても美味しかったです。
シェイブアイス、フリフリチキンは列が長かったので断念。
代わりにアリビーチまで行ってみたところ、甲羅乾かしているホヌに出会えて感動しました!
英語が全く話せない人はやめたほうがいいです。
山は天気が代わりやすく、特にドールは雨が降りやすい気がする。
Thank you very much for participating in our Haleiwa Express & Dole Plantation tour as a couple. We are truly delighted to hear that you enjoyed the English conversation. It was lucky that you encountered a honu as well. Our entire staff is honored to have been able to help you create wonderful memories in Hawaii. We look forward to welcoming you again.
この度は私共のハレイワエクスプレス&ドールプランテーション ツアーにご夫婦で参加して頂き誠にありがとうございました。
英会話を楽しんでいただけたようで本当に嬉しく思っております。ホヌにも巡り合えてラッキーでしたね。ハワイでの素敵な思い出作りのお手伝いができたことをスタッフ一同光栄に思っております。またのお越しをスタッフ一同お待ち申し上げております。
| Rating: | |
|---|---|
| Packages: | 【2人目無料!】人数限定モニター |
| Attended as: | Couples |
| Weather: | Sunny |
| Posted on: | 2025/04/29 |
| Activity Date: | 2025/04/27 |
Reviewed by: yoko
I had some concerns about the reservation in Japan, but I received communication via LINE, and even though I arrived earlier than the meeting time on the day of the tour, the bus came early, leading to an earlier departure. We arrived at the destination ahead of schedule and were able to fully enjoy our time there. I'm really glad I participated in this tour. I would like to use this service again on my next trip to Hawaii. Thank you very much.
日本での予約に心配もありましたが、LINEでご連絡頂いたり、当日も待ち合わせ時間より早く着いてしまったのですが、バスも早く来ていて時間より早い出発となり、現地到着も予定より早く、たっぷり満喫する事ができました。
本当にこのツアーに参加して良かったです。
次回のハワイでもまた、利用したいです。
有難うございました。
You can trust the driver!
ドライバーさんに任せておけば大丈夫!
| Rating: | |
|---|---|
| Packages: | 【7:30発】ハレイワタウン(5時間) |
| Attended as: | Couples |
| Weather: | Rainy |
| Posted on: | 2025/04/26 |
| Activity Date: | 2025/04/04 |
Reviewed by: Steve
He knows everything about Hawaii and shared with us. We truly learned a lot of Hawaiian history during this trip. 6 stars instead of 5!!!
| Rating: | |
|---|---|
| Packages: | [Limited Time Offer]10% Special Deal! Standard Package [Jan-May] |
| Attended as: | Families |
| Weather: | Cloudy |
| Posted on: | 2025/04/24 |
| Activity Date: | 2025/04/22 |
Reviewed by: Davidson Family
We enjoyed the ride! There was two of us on the trip and it was so pleasant. It rained briefly but didn’t stop us. The guide was knowledgeable and very friendly. We will definitely tell our friends about it and do it again when we come back. Thank you!!! Mahalo!
| Rating: | |
|---|---|
| Packages: | ATV Ride Group Package: Driver + Additional Adult Passenger |
| Attended as: | Couples |
| Weather: | Cloudy |
| Posted on: | 2025/04/21 |
| Activity Date: | 2025/04/19 |
Reviewed by: ゆみ
I also participated in the mini tour, and the timing was just right! It was very interesting to hear about the history and culture of the North Shore area!
ミニツアーも参加しましたが、時間配分的にちょうど良かったです!ノースショア地区の歴史だったり文化等聞けて大変興味深かったです!
| Rating: | |
|---|---|
| Packages: | 【11:00発】ハレイワタウン(5時間) |
| Attended as: | Solo Travelers |
| Weather: | Cloudy |
| Posted on: | 2025/04/14 |
| Activity Date: | 2025/04/11 |
Reviewed by: amm
I signed up to go horseback riding along the beach in Haleiwa. At first, I was worried I might fall off, but thanks to the very smart horse, I got used to it quickly. It was like a dream to be able to ride for a long time along the beach. It started to rain, and my pants and hair got quite wet, but I was able to borrow a raincoat, so my upper body stayed dry. I was disappointed that my time in Haleiwa was too short; I only had time to eat lunch and visit one shop. It would be perfect if I had more time to explore Haleiwa!
ハレイワ観光と海辺で乗馬をしたくて申し込みました。乗馬は最初落ちそうで心配でしたが、とてもかしこいお馬さんのおかげですぐ慣れました。浜辺を長時間乗馬できるなんて夢のような時間でした。途中雨が降ってきてズボンや髪がかなり濡れましたが、レインコートを貸してもらえたので上半身は濡れなくてよかったです。ハレイワでの時間が短すぎて、昼ごはんを食べてお店を1軒見ただけで終わってしまい残念でした。もっとハレイワでの散策の時間が長ければ最高です!
Thank you for participating in the beach horseback riding and North Shore tour with Island Makana Tours. We are glad to hear that you enjoyed the horseback riding. When you include activities in the tour, the free time in Haleiwa tends to be shorter. We also offer tours that allow for more relaxation in Haleiwa, so please consider using Island Makana Tours again when you visit Hawaii.
このたびはアイランドマカナツアーズの海辺乗馬とノースショア観光にご参加くださり、ありがとうございました。乗馬お楽しみいただけたようでうれしく思います。アクティビティ付のツアーにされるとどうしてもハレイワタウンでの自由時間が短くなってしまいます。ハレイワでゆっくりできるツアーもございますので、またハワイにお越しの際はアイランドマカナツアーズをご利用くださいませ。
| Rating: | |
|---|---|
| Packages: | 海辺乗馬付きプラン |
| Attended as: | Families |
| Weather: | Rainy |
| Posted on: | 2025/04/08 |
| Activity Date: | 2025/03/04 |
Reviewed by: toshi
Until now, I always felt like there wasn't enough time, but this time I was able to stay for a full five hours. It was unfortunate that the pancake shop had moved, but there was a mini tour, and the driver was a really nice person.
今まで、時間が足りないといつも感じていましたが、今回はたっぷりと5時間滞在できました。パンケーキ屋さんが移転していたのは残念でしたがミニツアーもあり運転手の方もとても良い人でした。
I recommend it for those who want to enjoy exploring the city and going to the beach.
街を見て回ったり海に行ったりして楽しみたい方にはお勧めです
| Rating: | |
|---|---|
| Packages: | 【11:00発】ハレイワタウン(5時間) |
| Attended as: | Couples |
| Weather: | Sunny |
| Posted on: | 2025/04/05 |
| Activity Date: | 2025/04/02 |
Reviewed by: ユーコ
My husband, who is learning English conversation, made his first trip to Hawaii! Although we chose an English tour, my husband's English skills couldn't keep up... However, thanks to our cheerful and fun tour guide and driver, Patrick, we had a wonderful time. He helped us purchase tickets for the Dole Plantation, and we were able to enter smoothly. At times, he even used a translation device to explain things, which was incredibly kind and impressive. We had plenty of time in Haleiwa Town, and I was able to finally enjoy authentic garlic shrimp, as well as buy some unique souvenirs and my favorite items!
英会話を習っている主人の腕試しでハワイに初上陸❣️
英語ツアーを選んだものの、主人の英会話力ではついていかれず…でも、ツアーガイド&ドライバーのパトリックさんの明るく楽しいガイドのおかげで、とっても素敵な時間を過ごせました。
ドール農園のチケット購入時も手伝っていただき無事に入園、時に、翻訳機能を利用して説明してくれたりと、本当に親切な対応で感激しました。
ハレイワタウンもたっぷり時間があって、念願の本場ガーリックシュリンプも食べれたし、珍しいお土産やお気に入りの品々を購入する事ができました❣️
The pineapple ice cream at Dole Plantation is in a BIG size, and it takes time to eat. We shared it between two people, and it took us about 10 minutes to finish.
ドール農園でのパイナップルアイスは、BIGサイズで、食べるのに時間がかかります2人でシェアしましたが、10分くらいかけて食べました。
Thank you very much for participating in our Haleiwa Express & Dole Plantation tour as a couple. It must have been reassuring to have your husband, who is learning English, on your first trip to Hawaii! We are truly delighted to hear that you enjoyed various aspects of your visit. Our entire staff is honored to have been able to assist you in creating wonderful memories in Hawaii. We look forward to welcoming you back again.
この度は私共のハレイワエクスプレス&ドールプランテーション ツアーにご夫婦で参加して頂き誠にありがとうございました。
英会話を習得されている旦那様との初めてのハワイ、心強いですね!色々と楽しんでいただけたようで本当に嬉しく思っております。ハワイでの素敵な思い出作りのお手伝いができたことをスタッフ一同光栄に思っております。またのお越しをスタッフ一同お待ち申し上げております。
| Rating: | |
|---|---|
| Packages: | 【2人目無料!】人数限定モニター |
| Attended as: | Couples |
| Weather: | Cloudy |
| Posted on: | 2025/04/05 |
| Activity Date: | 2025/04/03 |
Reviewed by: ぴー
We participated with our children aged 9, 11, and 13 at their request. Even my 9-year-old daughter, who is 120 cm tall, was able to ride alone. We received instructions on how to handle the reins and how to ride. Our guide, Kaz, accompanied us to the riding location and helped with everything from check-in to translation, which was a great help. He taught us how to ride during the transfer, and even though it was everyone's first time riding, we had a lot of fun. I can't speak any English, but having Kaz made me feel very secure. The staff at the riding location were not very impressive; they seemed to be new and a bit inexperienced. It felt like the tip was paid not for the staff, but for the smart horses. Since the tour was focused on horseback riding, we didn't plan for any exploration and just enjoyed a relaxed time.
子供からのリクエストで、9歳、11歳、13歳の子供と親子で参加しました。9歳120センチ女児でも1人で乗馬させてもらえます。手綱捌きから乗り方までレクチャーしてもらえます。送迎ガイドのカズさんが乗馬先に一緒に来てくれて、受付から通訳までしてくれたので大変助かりました。乗り方も送迎中に教えてくれて、全員初めての乗馬でしたがとても楽しめました。英語が全く話せないですが、カズさんがいてくれれば凄く安心です。乗馬先のスタッフはイマイチで、新人さんらしき人だったのか要領が悪い感じでした。チップはスタッフではなく、賢いお馬さんの為に払った感じです。乗馬目的のツアーだったので散策のプランを考えてなく、まったりと過ごしました。
Tips for transportation and horseback riding are paid separately. It's convenient to have a strap that can be worn around your neck for taking photos while riding.
送迎と乗馬のチップは別払いです。乗馬中携帯で写真撮れるので、首にかけられるストラップを付けておくと便利です。
Thank you for participating in the beach horseback riding and North Shore tour with Island Makana Tours. We are glad to hear that you and your children enjoyed it. Also, thank you for your comments about the driver; I will pass them on to Kazu. Horseback riding is a very popular tour with us. Please consider using Island Makana Tours again when you visit Hawaii. Mahalo,
この度はアイランドマカナツアーズの海辺乗馬とノースショア観光にご参加いただき、ありがとうございました。お子様も含めお楽しみくださったようで嬉しく思います。また、ドライバーへのコメントもありがとうございます。Kazuにも伝えておきます。乗馬は弊社でも非常に人気のあるツアーです。また、ハワイにお越しの際はぜひ、アイランドマカナツアーズをご利用下さい。Mahalo,
| Rating: | |
|---|---|
| Packages: | 海辺乗馬付きプラン |
| Attended as: | Families |
| Weather: | Sunny |
| Posted on: | 2025/03/27 |
| Activity Date: | 2025/03/24 |
Reviewed by: おお
It was all in English, but the staff were kind and I enjoyed the North Shore. I reflected on my English skills, wishing I could have understood more from the guide along the way.
英語オンリーでしたが、親切に対応いただき、ノースショアを楽しめました
道中のガイドはヒアリングがもっと出来れば良かったと自分の英語力を反省です
| Rating: | |
|---|---|
| Packages: | 【ワイキキ発】ノースショア観光+アクティビティ2つ |
| Attended as: | Families |
| Weather: | Sunny |
| Posted on: | 2025/03/23 |
| Activity Date: | 2025/03/21 |
Reviewed by: seki
- It was great that the bus was waiting before the meeting time, allowing us to board right away.
- Throughout the journey, there were constant explanations of the tourist attractions, including their history, which made it easy to understand.
- At the Dole Plantation, thanks to the "Royal Star/Beltra," we were able to enter before opening hours, which was time-efficient. Additionally, showing the tour sticker provides discounts on souvenirs.
- The bus was equipped with a restroom, which was reassuring for the elderly, and we appreciated that.
・集合時間の前にバスが待機していて、直ぐに乗車が出来て良かったです。
・道中、常に観光名所の説明があり、成立ちまで語って頂き、分かり易かったです。
・ドールプランテーションでは、「ロイヤル・スター/ベルトラ」のおかげで開園時間前に入場する事ができ、
時間効率が良かったです。またツアーステッカーを見せると土産も割引きが有ります。
・バスにトイレが完備されているために、年配には心配が無く、ありがたです。
- At Dole Plantation, riding the train allowed us to understand the scale and history of the farm.
- For those wishing to stroll along the coast at North Shore, it's best to go there first for better
・ドールプランテーションでは、園内列車に乗車すると、農園の規模や歴史が解りました。
・ノースショアでは海岸散策を希望される方は、最初に行かれると時間配分が良いです。
Thank you very much for participating in our Haleiwa Express & Dole Plantation Tour with your spouse. We also appreciate the detailed information and very positive review about the tour. We look forward to welcoming you back to Hawaii.
この度は私共のハレイワエクスプレス&ドールプランテーションツアーにご夫婦で参加して頂き誠にありがとうございました。ツアーでの詳細情報と大変ポジティブな口コミも有難う御座います。又のお越しをハワイにてお待ちしております。
| Rating: | |
|---|---|
| Packages: | 【2人目無料!】人数限定モニター |
| Attended as: | Couples |
| Weather: | Cloudy |
| Posted on: | 2025/03/21 |
| Activity Date: | 2025/03/18 |
Reviewed by: のんぺち
A packed itinerary with Dole Plantation, horseback riding, and Haleiwa.
The driver was very kind and shared various stories about Hawaii to keep us entertained during the ride.
The horseback riding staff only spoke English, but the driver, who had experience with horses, provided a thorough explanation beforehand, so I was able to enjoy it without any worries.
It was a pleasant time swaying on a smart polo horse while looking at the magnificent ocean of the North Shore.
Haleiwa is larger than I expected, so it might be a good idea to decide in advance where to go.
ドールプランテーション→乗馬→ハレイワと盛りだくさんのコース。
ドライバーさんもとても親切で道中飽きないようにハワイのさまざまなお話をしてくださいました。
乗馬は英語のみのスタッフですが、馬を飼っていたこともあるドライバーさんが事前に丁寧に説明してくださっていたので、不安なく楽しめました。
ノースショアの壮大な海を見ながら賢いポロ経験の馬に揺られて気持ちの良い時間でした。
ハレイワの町は思ったより広いのでどこに行くか事前に決めておくといいかも。
They lend you a bag that can be hooked onto the saddle for valuables and a water bottle, so I put my things in there.
Since the sand tends to kick up near the beach, it's better to wear glasses or su
乗馬の時は貴重品や水筒だけ鞍に引っかけるバッグを貸してもらえるのでそれに入れました。
どうしても砂浜近くは砂が舞い上がるのでコンタクトよりメガネ、もしくはサングラスなどあった方がよいです。
Thank you for participating in the beach horseback riding and North Shore tour with Island Makana Tours. The horseback riding tour is very popular with us, and I believe the views you see with the horses will become wonderful memories. When you come to Hawaii again, please consider using Island Makana Tours. Mahalo!
この度はアイランドマカナツアーズの海辺乗馬とノースショア観光にご参加くださり、ありがとうございました。乗馬のツアーは弊社でも大変人気のあるツアーになっており、馬と一緒に見る景色はとてもよい思い出になると思います。またハワイにお越しの際はぜひ、アイランドマカナツアーズをご利用下さいませ。Mahalo!
| Rating: | |
|---|---|
| Packages: | 海辺乗馬付きプラン |
| Attended as: | Families |
| Weather: | Sunny |
| Posted on: | 2025/03/15 |
| Activity Date: | 2025/03/13 |
Reviewed by: ふわり
The bus driver provided various explanations while driving, which made the experience very enjoyable. He was a kind person who loved Japan. Haleiwa Town and the Dole Plantation were such attractive places that we didn't have enough time to do everything we wanted! 🎶
バスの運転手さんがずーっと色んな説明しながら運転してくださってとても楽しかったです。日本が大好きというとても優しい方でした。
ハレイワタウンもドールプランテーションもしたいことするには時間が足らなかったぐらい魅力的な場所でした🎶
If you want to try Matsumoto Shave Ice, you might want to line up right away. The queue was getting longer and longer.
マツモトシェイブアイスを食べたい方はすぐに並んだ方がいいかも?どんどん列が長くなっていました。
Thank you very much for participating in our Haleiwa Express & Dole Plantation Tour. We are very pleased that you enjoyed the beautiful North Shore of Hawaii and the Dole Plantation. We also appreciate your very positive review. We look forward to welcoming you again.
この度は私共のハレイワエクスプレス&ドールプランテーションツアーに参加して頂き誠にありがとうございました。ハワイの素敵なノースショアとドールプランテーションも充分に楽しんで頂き大変嬉しく思っております。大変ポジティブな口コミも有難う御座います。又のお越しをお待ちしております。
| Rating: | |
|---|---|
| Packages: | 【5月末まで割引中!】基本プラン |
| Attended as: | Families |
| Weather: | Sunny |
| Posted on: | 2025/03/15 |
| Activity Date: | 2025/03/13 |
Reviewed by: わかこ
I initially thought I would have too much free time with five hours, but instead, I was able to explore the town of Haleiwa at my own pace without feeling rushed. I visited various shops that caught my interest and took plenty of photos, allowing me to leisurely stroll around. In the past, I participated in a tour with only three hours of free time, which felt rushed and left me unable to fully enjoy the beach. This time, however, I had enough time to visit the beach as well, which greatly increased my satisfaction. Overall, the timing was just right. I believe this tour is perfect for those who want to take their time exploring the town of Haleiwa.
自由時間が5時間なので最初は時間が余ってしまうかと思っていましたが逆に時間に追われることなく、ハレイワの街を端から端まで気になるお店があれば立ち寄ったり、写真に納めたりと、とにかくゆっくりと散策することができました。以前は3時間の自由時間に参加したこともありますが慌ただしくビーチの方まで行く時間がなく消化不良気味でしたが今回はビーチにも行く余裕があり満足度が高かったです。結果、時間的にも丁度でした。ゆっくりハレイワの街を散策したい方にはピッタリのツアーだと思います。
| Rating: | |
|---|---|
| Packages: | 【7:30発】ハレイワタウン(5時間) |
| Attended as: | Couples |
| Weather: | Sunny |
| Posted on: | 2025/03/08 |
| Activity Date: | 2025/02/16 |
Reviewed by: Zan
Fabulous guides! A lovely informative bunch of girls.
The only place you can do solo ATV's now on Oahu!
A lot of fun!
Thank you for the review!! We glad you enjoyed it. See you again. Mahalo!!
| Rating: | |
|---|---|
| Packages: | Standard Package |
| Attended as: | Solo Travelers |
| Weather: | Cloudy |
| Posted on: | 2025/03/05 |
| Activity Date: | 2025/03/03 |
Reviewed by: April
I wish I had done this tour earlier into my trip. We got to see the entire island. It was clear that our guide, Kevin was passionate and knowledgeable on the island's history and culture. Our group made a few stops additional to the two main activities. It was well worth the cost. As a solo traveller I had an amazing time on this excursion!
| Rating: | |
|---|---|
| Packages: | [From Waikiki] North Shore Tour + Two Fun Adventures |
| Attended as: | Solo Travelers |
| Weather: | Sunny |
| Posted on: | 2025/03/04 |
| Activity Date: | 2025/02/27 |
Reviewed by: クッキー
I drove a buggy for about two and a half hours on various courses such as mountain paths, forest roads, and gravel roads in the North Shore! I had been to the North Shore several times, but I was very satisfied to see scenery I had never seen before! We stopped several times to switch drivers and take photos. The guide took the pictures for us. There were several intense courses that were thrilling and fun! My face and clothes got covered in dust! (laughs) After the buggy ride, there is a water source where you can wash your face! They provide sunglasses at the beginning, but just wearing sunglasses can let dust get into your eyes while driving, so I think it's a good idea to use goggles or something similar for protection. The guide didn't speak Japanese, but he explained everything slowly and kindly, and he was a very nice person! It was a really enjoyable experience! ^_^
ノースショアの山道、林道、砂利道など様々なコースを2時間半程度かけてバギーで走りました!
ノースショアには何度か来ていましたが、見たことのない景色を見ることができて大満足です!途中何度か運転交代や、写真撮影のために停車します。写真はガイドさんが撮ってくださいました。
激しいコースが何度かあり、スリル満点で楽しかったです!
顔や服は砂埃で土まみれになります!笑
バギー終了後に、水道があるのでそこで顔洗えます!
最初にサングラスが配られますが、サングラスだけでは走ってる最中に目に砂埃が入ってきて痛いのでゴーグルなどで対策すると良いと思います。
ガイドさんは日本語話せませんが、ゆっくり丁寧に説明してくださりとても優しい方でした!
とても楽しい体験になりました^_^
| Rating: | |
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| Packages: | 【半額返金!】数量限定モニター |
| Attended as: | Couples |
| Weather: | Sunny |
| Posted on: | 2025/03/02 |
| Activity Date: | 2025/02/28 |
Reviewed by: Laura J
My family and I had a great time during the tour and enjoyed all the places we visited, except the Dole plantation which we think they should take out of the tour and visit Haleiwa town instead.
Our guide, Kainoa, was fantastic. He knows a lot about the history of Hawaii.
| Rating: | |
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| Packages: | Ultimate Circle Island Adventure with Waimea Valley & Lunch |
| Attended as: | Solo Travelers |
| Weather: | Sunny |
| Posted on: | 2025/02/26 |
| Activity Date: | 2025/02/21 |
Reviewed by: Skinner
It was the best time we have had. Learned a lot about how they grow pineapple 🍍
| Rating: | |
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| Packages: | Standard Package |
| Attended as: | Friends |
| Weather: | Sunny |
| Posted on: | 2025/02/23 |
| Activity Date: | 2025/02/20 |
Reviewed by: Dd
Authentic and warm. Food was also excellent. Location was great
| Rating: | |
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| Packages: | [5:00 PM Show] Gold Package: Premium Seating + Two Drinks |
| Attended as: | Families |
| Weather: | Sunny |
| Posted on: | 2025/02/22 |
| Activity Date: | 2025/02/20 |
Reviewed by: miu
The trip became the worst due to the driver's initial tardiness, lack of explanation, and unpleasantness. I was helped by Veltour in dealing with the troubles, but I do not recommend traveling alone.
ドライバーさんの最初の遅刻から、説明不足や感じの悪さを含め最低の旅になりました。
ヴェルトラさんがトラブルに対応してくれたから助かりましたが、一人旅の利用はおススメしません。
Thank you for your response from VELTRA.
We sincerely apologize for the discomfort you experienced during your important trip alone. We have discussed this matter with the operating company and are taking separate steps to apologize. Together with the operating company, we will implement measures to prevent recurrence.
Additionally, VELTRA will strive to improve our services so that you can use them with greater peace of mind in the future. When you next visit the North Shore, we will do our utmost to support you for a more comfortable and enjoyable trip, so please feel free to reach out to us.
Thank you very much for your valuable feedback.
VELTRAよりご返信させていただきます。
この度は、お一人での大切なご旅行中にご不快な思いをおかけしてしまいましたこと、心よりお詫び申し上げます。
今回の件につきましては、催行会社とも話し合いを行い、別途お詫びの対応をさせていただいております。
催行会社と共に、再発防止に向けた改善策を講じてまいります。
また、VELTRAとしても、今後お客様により安心してご利用いただけるよう、サービスの向上に努めてまいります。
次回ノースショアにお越しの際には、より快適で楽しいご旅行となるよう、全力でサポートさせていただきますので、ぜひご連絡くださいませ。
この度は貴重なご意見をお寄せいただき、誠にありがとうございました。
| Rating: | |
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| Packages: | 【7:30発】ハレイワタウン(5時間) |
| Attended as: | Solo Travelers |
| Weather: | Sunny |
| Posted on: | 2025/02/16 |
| Activity Date: | 2025/02/06 |
Reviewed by: もぴ
I was unsure whether to rent a car, but I was also anxious about driving overseas, so I decided to use this plan! We left the hotel at 11 AM and arrived about an hour later to participate in the photo mini tour. After the photo mini tour, I was dropped off near Giovanni's, which was very helpful! Since we had plenty of time, I was able to enjoy acai at Matsumoto Shave Ice and Haleiwa Bowl, and I also had a leisurely shopping experience!
レンタカーで行くか迷いましたが海外にて車を運転することが不安もありこちらのプランを使用させていただきました!
11時にホテルを出発し約1時間後に到着しフォトミニツアーに参加しました。
フォトミニツアー終了後、ジョバンニの近くで降ろしてくださり大変助かりました!
時間もたくさんあったので、マツモトシェイブアイスやハレイワボウルにてアサイーを食べ、ショッピングもゆっくり楽しむことができました!
| Rating: | |
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| Packages: | 【11:00発】ハレイワタウン(5時間) |
| Attended as: | Couples |
| Weather: | Sunny |
| Posted on: | 2025/02/13 |
| Activity Date: | 2025/02/07 |
Reviewed by: 1st time Hawaiian visitors
My family loved this tour. The activities we fun and well managed. Kevin was a great tour guide.
| Rating: | |
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| Packages: | [From Waikiki] North Shore Tour + Two Fun Adventures |
| Attended as: | Families |
| Weather: | Sunny |
| Posted on: | 2025/02/07 |
| Activity Date: | 2025/02/05 |
Reviewed by: GJR
This was my first luau and I really didn't know what to expect. I was greatly impressed with the quality of the program, the enthusiasm of the performers and the outstanding cuisine we enjoyed for the meal. The evening with the Toa Luau group was an unforgettable highlight to our visit to Hawaii. In addition to the luau, we had the opportunity to hike to the waterfall while enjoying the beauty of the botanical garden. As I said, the whole experience was unforgettable.
Greg & Janet R
| Rating: | |
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| Packages: | [5:00 PM Show] Silver Package: Standard Seating + One Drink |
| Attended as: | Couples |
| Weather: | Sunny |
| Posted on: | 2025/01/31 |
| Activity Date: | 2025/01/29 |
Reviewed by: Hiro
First of all, the driver was great. Being Japanese made me feel at ease. Thanks to their service-oriented spirit and the various information they provided, I was able to fully enjoy the North Shore even in a short time. It was my first time horseback riding, and I was worried, but the thorough explanation of the precautions in the vehicle allowed everything to proceed smoothly. The local female staff were also kind, and my son, who is in the third year of middle school, enjoyed horseback riding as well. He said it was the best part of our trip. I was also satisfied with the delicious restaurants they recommended. The ocean was very beautiful, and I would love to go to the North Shore again.
まずドライバーさんが良かったですね。
日本人で安心できます。
サービス精神があって、色々情報を提供してくださったおかげで、短時間でもノースショアを満喫できました。
乗馬も初めてで心配でしたが、車内でしっかり注意事項を説明していただいたお陰でスムーズに進行出来ました。
現地の女性スタッフの方々も親切で、中学3年の息子でも乗馬を楽しめました。今回の旅で一番良かったと言っています。
食事も美味しいお店をご紹介いただいたお陰で満足出来ました。
海がとてもキレイで、もう一度ノースショアに行きたいですねー。
When riding horses, be careful not to get too close to the horse in front of you, as there is a risk of being splashed with manure (according to the driver). Please be cautious when the horse in front
乗馬の際、前の馬に近づきすぎると、糞尿をかけられる恐れがあるらしいので(ドライバーさん情報)前の馬が立ち止まったときは気をつけてください😅
Thank you for participating in the horseback riding tour with Island Makana Tours. We are glad to hear that you enjoyed the ride. This is a very popular tour with our company. Please consider using Island Makana Tours again when you visit the North Shore. Mahalo!
このたびはアイランドマカナツアーズの乗馬ツアーに参加いただき、ありがとうございました。乗馬、お楽しみいただけたようで嬉しく思います。弊社のツアーでも非常に人気のあるツアーです。ぜひまたノースショアに行かれる際にはアイランドマカナツアーズをご利用下さいませ。Mahalo!
| Rating: | |
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| Packages: | 海辺乗馬付きプラン |
| Attended as: | Families |
| Weather: | Sunny |
| Posted on: | 2025/01/27 |
| Activity Date: | 2025/01/11 |
Reviewed by: Joe
The care, attention, quality, cleanliness, and authenticity made for an unbelievable experience. My family and I left very happy and ready to recommend to everyone. You get what you pay for.
| Rating: | |
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| Packages: | Premium Package: Sightseeing Tour, Islands of Polynesia Admission, Dinner & Show |
| Attended as: | Families with Young Children |
| Weather: | Sunny |
| Posted on: | 2025/01/20 |
| Activity Date: | 2025/01/17 |
Reviewed by: カビゴン
With a group of six people, we enjoyed a leisurely trip under the beautiful sunny sky, taking in the scenery. We also participated in a mini tour that we had hoped to join. Since our group had the vehicle to ourselves, thanks to the driver's kindness, we were able to see the honu (sea turtles) that weren't on the original itinerary, and we got off at Giovanni's Shrimp Truck. This allowed us to efficiently enjoy our time while walking northward. Perhaps because it was a weekday, it wasn't too crowded, so we could shop at a relaxed pace. Along the way, we revitalized ourselves with smoothies. It was a whirlwind five-hour stay in Haleiwa filled with walking, eating, and shopping. Personally, I found it more enjoyable without having to drive compared to when I came with a rental car (laughs).
3組6人の参加で絶子の晴天のなか、景色観ながらゆったり移動。希望参加のミニツアーにも参加。1組貸切状態だったので、運転手さんのご厚意で予定にないホヌも見物し、ジェニーズシュリンプで下車させていただきました。お陰で北上しながら徒歩で効率よく楽しめました。平日の為かさほど混むこともなくゆったりショッピング。途中、疲れを癒しにスムージー飲んで復活。歩いて飲食して買い物してあっという間の5時間ハレイワ滞在でした。個人的には、レンタカーで来た時より運転なく楽でした(笑)
It's better to have a hat and sunglasses since the sunlight is strong. Weekdays are definitely better.
日差しが強いので帽子とサングラスはあった方が良いですね。やはり平日の方がいいです。
| Rating: | |
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| Packages: | 【11:00発】ハレイワタウン(5時間) |
| Attended as: | Families |
| Weather: | Sunny |
| Posted on: | 2025/01/17 |
| Activity Date: | 2025/01/15 |
Reviewed by: ミキキ
A tour that allows for efficient sightseeing during free time. It's enjoyable to just hop on the bus and explore without thinking too much! Although it was a bus tour, it was very efficient and offered plenty of free time, so I was able to go around without any stress. Our driver, Chris, was fluent in Japanese and even though it was an English tour, he provided guidance in both English and Japanese! He drove skillfully, so there was no worry about motion sickness. The conversations during the tour and the explanations at each landmark were excellent, making the travel time enjoyable!
At the Dole Plantation, we had pineapple soft serve, which was quite a large portion, so sharing between two people is recommended. After about 20 minutes, we arrived at Haleiwa, where we had two hours of free time and received a recommended map, making it easy to explore! We enjoyed both the pineapple burger and garlic shrimp recommended by our driver before heading back. It was a very fun time!
自由時間メインなので効率良く回れるツアー
何も考えずにバスに乗って観光出来るので楽!
バスツアーでしたが、とてと効率的で自由時間が沢山あるのでストレス無くこ 効率的に回れました!ドライバーのクリスさんは日本語も堪能で英語ツアーでしたが、英語と日本語両方で案内をしてくれました!
運転もお上手で酔う心配も無し、とにかくツアー中の会話と各名所の案内が上手で移動中も退屈せず過ごせました!
ドールプランテーションでは、パイナップルのソフトクリームを頂き、量が多いので2人でシェアがオススメです。
ここから20分位でハレイワに到着、ハレイワでは2時間のフリータイムとオススメマップもくれるので迷うこと無く散策!ドライバーさんオススメのパイナップルバーガーとガーリックシュリンプ両方を堪能し帰路へ!
とっても楽しい時間でした
I recommend bringing a cardigan because it can be cold on the bus.
バスの中が寒いのでカーディガン持参をオススメします
Thank you very much for participating in our Haleiwa Express and Dole tour. We are very pleased to hear that you were able to relax during our tour. We also appreciate your very positive review. Please do come again. All of our staff are looking forward to welcoming you.
この度は私共のハレイワエクスプレスとドールのツアーに参加して頂き誠に有難うございました。
私共のツアーでリラックスしたお時間をお過ごし頂けました様で大変嬉しく思います。大変ポジティブな口コミも有難うございます。是非またお越し下さい。スタッフ一同お待ち申し上げております。
| Rating: | |
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| Packages: | 【2人目無料!】人数限定モニター |
| Attended as: | Friends |
| Weather: | Sunny |
| Posted on: | 2025/01/17 |
| Activity Date: | 2025/01/15 |
Reviewed by: Y.I
On New Year's Eve, I participated in a tour the day after my arrival. The Japanese driver was very reassuring, and it was great to hear various stories about Hawaii. It was my first time on the North Shore, and despite my worries about the weather, we were blessed with good conditions. Even during a relaxed time, we were able to hit all the key points, making it a fantastic start to my time in Hawaii. I'm grateful for that.
In particular, it was excellent to visit the rock that the famous baseball player, Shohei Ohtani, also visited. I was able to build upon the information I received to plan the following days. It turned out to be the best trip to Hawaii. Thank you very much.
大晦日、到着の翌日にツアーに参加しました。
日本人ドライバーさんでとても安心感があり色々とハワイの話が聞けて良かったです。
初めてのノースショアでしたが、心配していた天気にも恵まれ、ゆっくりした時間の中でも、ポイントはしっかり押えることができ、最高のハワイスタートになりました。感謝です。
特に、某有名野球、大谷選手も訪れたという岩を見に行けたのは、秀逸でした。
頂いた情報を元に翌日以降の予定に色々と肉付けさせていただきました。
最高のハワイ旅行になりました、有難うございました。
It's recommended to join the tour early, as you'll be able to hear various information about Hawaii.
色々と、ハワイの情報が聞けるのでツアー参加は早いタイミングがお勧めです。
| Rating: | |
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| Packages: | 【7:30発】ハレイワタウン(5時間) |
| Attended as: | Couples |
| Weather: | Sunny |
| Posted on: | 2025/01/10 |
| Activity Date: | 2024/12/31 |
Reviewed by: N.H
You will slowly ride back and forth along a coastal course that takes about 30 minutes one way. The guide will take photos at beautiful spots along the way. The horseback riding guide only speaks English, but the horses are very well-trained and will walk on their own, so even if you don't speak English, you'll be just fine. It's suitable for those who are riding for the first time as well. It's a very relaxing experience!
片道30分の海沿いのコースををゆっくり往復します。途中の景色が綺麗なところでガイドさんが写真を撮ってくれます。乗馬のガイドさんは英語しか話しませんが、お馬さんがとても慣れていて、勝手に歩いて行ってくれるので英語ができなくてもなんとか大丈夫です。初めて乗馬される方でも問題ないです。とてもほのぼのできますよ〜
A tip for the guide is necessary. We gave $20 per participant. It's placed in a jar for tips after the horseback riding is finished.
ガイドさんへのチップが必要です。うちは参加者一人当たり20ドル渡しました。乗馬が終わった後チップを入れる瓶に入れる形です。
Thank you for participating in the beach horseback riding tour with Island Makana Tours. The horseback riding tour is very popular with our company. We are very pleased to hear that you enjoyed it. Please consider using Island Makana Tours again when you visit Hawaii! Mahalo,
このたびはアイランドマカナツアーズの海辺乗馬ツアーにご参加くださり、ありがとうございました。乗馬のツアーは弊社でもとても人気のあるツアーです。お楽しみ頂けたようで大変嬉しく思います。また、ハワイにお越しの際はアイランドマカナツアーズをご利用下さい!Mahalo,
| Rating: | |
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| Packages: | 海辺乗馬付きプラン |
| Attended as: | Families |
| Weather: | Sunny |
| Posted on: | 2025/01/08 |
| Activity Date: | 2025/01/05 |
Tips and suggestions
Reply from activity provider
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It's better for those who cannot speak English to refrain from going. The weather in the mountains can change easily, and especially in Dole, it seems to rain often.