Oahu
The water temperature was a bit low and it was cold, but I was glad to encounter a sea turtle. It was my first time snorkeling, and my 10-year-old son was also happy.
There are several staff members who speak Japanese, and they provide explanations in Japanese as well. About 80% of the tourists are Japanese.
There are no changing rooms, so we went in our swimsuits and wiped off our wet bodies before getting on the bus for the return trip. Some people were changing in the restroom, but there are only three stalls, so it gets crowded. It might be tough for those who are not good with the cold.
水温がやや低く、寒かったですが、ウミガメとも遭遇できて良かったです。初めてのシュノーケリングでしたが、10歳の息子も喜んでいました。
スタッフには、日本語を話せる人が数名居て、説明は日本語でもしてくれますし、8割は日本人観光客です。
着替える場所は無いので、水着着用で行き、帰りは濡れた体を拭いてそのままバスに乗りました。トイレで着替えている方も居ましたが、3つしか無いので混みます。寒いのが苦手な人にはつらいかもしれません。
Aloha!
Thank you very much for participating in the Captain Bruce's Paradise of the Sea Tour. We also appreciate you sharing your wonderful photos! We are very glad to hear that you enjoyed encountering sea turtles and snorkeling.
Thank you for your feedback regarding changing clothes. We will consider improvements, such as recommending changing on the boat after activities like snorkeling.
We sincerely look forward to welcoming you again on your next visit. Mahalo!
アロハ!
この度はキャプテンブルース 天国の海ツアーへのご参加、誠にありがとうございました。素敵なお写真もご共有いただきありがとうございます!ウミガメとの遭遇やシュノーケリングを楽しんでいただけたようでとても嬉しく思っております。
お着替えに関しまして、ご意見をいただき誠にありがとうございます。シュノーケリング等のアクティビティ終了後にボート上で着替えていただくことをお勧めするなど、改善策を検討していきたいと思います。
またの機会にぜひお越しいただけますことをスタッフ一同心よりお待ち申し上げております。Mahalo!
I encountered many sea turtles. The weather was nice, but the tide was a bit high (I participated with this understanding in advance), so it didn't go as smoothly as in the photos, but I enjoyed stand-up paddleboarding and snorkeling in the clear sea. We were able to take a leisurely break on the boat, and there were drink services, which matched our pace nicely. Above all, the guides were kind and wonderful!
たくさんのウミガメに出会えました。
お天気は良かったのですが潮位が高めで(事前に理解の上で参加)写真のようにはいきませんでしたが、透明な海でサップ、シュノーケリングを楽しめました。
船でゆっくり休憩もできて飲み物などのサービスもあり私達のペースに寄り添っていただいたのがよかったです。何よりガイドの方々が親切で素敵でした!
Aloha!
Thank you very much for participating in the Captain Bruce's Heaven on Earth Tour.
We appreciate you taking the time to leave a review despite your busy schedule.
The high encounter rate with sea turtles is one of the great attractions of our sandbar tours.
We aim for our tours to become one of the wonderful memories of your trip to Hawaii, so we are very pleased to hear that you felt we "accompanied you at your own pace."
We are constantly improving to ensure that everyone can enjoy snorkeling and stand-up paddleboarding safely, and to provide a comfortable experience during the tour, so please come back again.
All of our staff are looking forward to welcoming you back.
A hui hou!
アロハ!
この度はキャプテンブルース 天国の海ツアーへのご参加、誠にありがとうございました。
お忙しいところ、レビューをお寄せいただきありがとうございます。
ウミガメとの遭遇率の高さは、サンドバーツアーの大きな魅力の一つです。
私共のツアーが皆様のハワイ旅行の良い思い出の一つとなることを目指しておりますので、「私達のペースに寄り添っていただいた」とおっしゃっていただけたことに、とても嬉しく思います。
皆さまが安心してシュノーケリングやSUPを楽しめるよう、またツアー中はゆっくり快適にお過ごしいただけるよう常に改善しておりますので、どうぞまたお越しください。
スタッフ一同、心からお待ちしております。
A hui hou!
I wanted to go to Kailua Beach, but I participated in a tour due to concerns about the time it would take to get there and the unfamiliar transportation. The pickup service to a nearby hotel was very helpful. The driver spoke in English, but I felt reassured as many of the other participants were Japanese. Additionally, there was a Japanese female staff member who provided explanations in Japanese beforehand, which was great! (I think it's important to note that she may not always be available.) The other staff members were locals, but they could speak some simple Japanese and told us about the fish and sea turtles, which was fun as they spoke to us in Kansai dialect. Even with the basic plan, there were three options: SUP, snorkeling, and boards, and rotating among them turned out to be just the right amount of time, so I was satisfied.
カイルアビーチに行きたかったのですが、移動に時間がかかってしまうことや慣れない交通機関が不安だったりことからツアーに参加しました。近くのホテルまで送迎がありとても助かりました。運転手は英語で話していましたが、他の参加者は日本人が多かったので安心しました。また、1人日本の女性スタッフがいて、事前に日本語で説明してくれたのが良かったです!(常にいるとは限らないと思うので注意が必要です)他のスタッフさんは現地の方々ばかりでしたが、簡単な日本語は話せて、魚や海亀がいると教えてくれたり、関西弁で話しかけてくれて楽しかったです。基本のプランでもsup.シュノーケリング.ボードと3種類あり、交代交代で使うと意外と時間も丁度良かったので、満足できました。
We are very happy to hear that you enjoyed the tour. Thank you very much for participating. From all of us at KBOS.
ツアー楽しんで頂けた様で大変嬉しく思います。ご参加頂き誠にありがとうございました。KBOS スタッフ一同
This time I was with my 3.5-year-old, and thanks to the flippers, they were able to swim smoothly! The kids said this trip was the most fun they've ever had, and it seems they really enjoyed jumping off the boat. The hamburger was hearty with a strong meat flavor, large, satisfying, and delicious—I was very pleased! The drinks were all-you-can-drink, and the kids loved the warm cocoa after coming out of the sea. The staff were all wonderful, and the beach volleyball and conversations were fantastic. Thank you so much!!!!
今回小学3.5年と一緒でしたが、足ビレがあるおかげでスイスイ泳げていました!子供達は今回の旅で一番楽しかったと言っていて、船からの飛び込みも楽しかったようです。ハンバーガーはミート感がしっかりあって、大きく食べ応えがあり美味しくて大満足です!!ドリンクも飲み放題で、子供たちは海から上がった後のあったかいココアがお気に入りでした。スタッフさん達も皆さん素敵な方ばかりでビーチバレーにトークもサイコーでした。本当にありがとうございました!!!!
I participated in many tours in Hawaii, but the one I enjoyed the most was this tour. The crystal-clear surface of the ocean was breathtaking.
It was also a good decision to go during low tide as much as possible.
ハワイでたくさんツアーの参加しましたが、
一番参加してよかったのがこのツアー。
透き通る見事な海面は絶景でした。
なるべく干潮のときを狙って行ったのも正解でした。
Aloha!
Thank you very much for participating in Captain Bruce's Paradise of the Sea Tour. We are also incredibly grateful to hear you say, "This was the best tour I participated in."
We are delighted that you were able to witness such breathtaking beauty this time.
Kaneohe Bay experiences changing weather throughout the day, with sunshine, clouds, and sudden rain. Each time, you can see a different kind of beauty, which is quite fascinating.
Please come again. All of our staff are sincerely looking forward to your return.
A hui hou.
アロハ!
この度はキャプテンブルースの天国の海ツアーへご参加いただき誠にありがとうございました。また、「一番参加してよかったのがこのツアー」とおっしゃっていただけたこと、最高にありがたく存じます。
今回は最高の美しさをご覧いただくことができ私共も嬉しく思います。
カネオヘ湾は晴れたり曇ったり、急に雨が降ったりと一日の中で刻々と天候が変わります。
そのたびにまた違う美しさをご覧いただけるのも興味深いところです。
またどうぞお越しください。スタッフ一同心からお待ちしております。
A hui hou
Highly recommend this tour! Awesome staff and best experience during our vacation in Oahu!
Aloha and thank you so much for your feedback. Very pleased to hear the you had a great time at the sandbar. Mahalo for your support and looking forward to seeing you again !!
This was my second time doing the sand bar. Amazing Time! Crew was great and the experience was better. There were so many activity options in a safe environment. The music was better than expected.
Mahalo for your review! We look forward to seeing you again. - Team KBOS
My friend and I enjoyed it so much ! It's 3 hrs fun! Book now and you won't regret it. It has free sandwich for lunch and juice but you can bring your own food too and your alcohol! Yay!
We are very happy that you enjoyed our tour. Mahalo! - Team KBOS
The staff was fun, and we quickly made our way to the sandbar. The sea was beautiful, and it became a memorable experience! Thank you very much.
スタッフさんも楽しくってあっという間にサンドバーへ
海は綺麗だし思い出になりました!
ありがとうございました。
Aloha! This is Captain Bruce's Paradise of the Sea Tour.
Thank you very much for participating in the tour the other day.
Thank you for sharing such beautiful photos showcasing the contrast of the blue sky, green sea, and white clouds.
Please come back and visit us again. A Hui Hou!
アロハ!キャプテンブルース天国の海ツアーです。
先日はツアーにご参加頂きまして本当にありがとうございました。
青い空グリーンの海と真っ白な雲の色のコントラストが大変美しいお写真アップして頂いてありがとうございました。
ぜひまた遊びに来て下さいませ。A Hui Hou!
The sandbar is very beautiful, and you can also meet sea turtles. You can enjoy both snorkeling and stand-up paddleboarding. We opted for a private boat rental plan, but before COVID, it included lunch, which is no longer the case now.
サンドバーはとても綺麗で、ウミガメにも会えます。シュノーケリングもSUPも楽しめます。ボート貸し切りプランにしましたが、コロナ前はランチ付きだったのが、今はありません。
Aloha!
Thank you very much for using Captain Bruce's private boat charter plan. We are truly grateful to hear that you referred to it as your "favorite tour."
Thank you for sharing your review.
The beauty of the scenery at Kaneohe Bay Sandbar and the relatively high chance of encountering sea turtles are some of the attractions of our tour. We are relieved to hear that you enjoyed snorkeling and stand-up paddleboarding as well.
Regarding the meals, we have had to revise our offerings since the COVID-19 pandemic, and we currently provide snacks and spam musubi. We offer cold beverages such as juice, soda, and mineral water, as well as hot drinks like coffee, tea, and cocoa. Additionally, you are welcome to bring your preferred food and drinks, including canned alcohol, and you can use the cooler on board.
We will continue to improve our tours to ensure our customers are happy, so please come back again. We sincerely look forward to the day we meet again.
A hui hou
アロハ!
この度はキャプテンブルースのボート貸し切りプランをご利用いただき誠にありがとうございました。「大好きなツアー」とおっしゃっていただけたこと、大変ありがたく存じます。
レビューをお寄せいただきありがとうございます。
カネオヘ湾サンドバーの景色の美しさ、ウミガメにも比較的高確率で遭遇できることは当ツアーの魅力の一つです。シュノーケリングやSUPも楽しんでいただけたとお知らせいただき安心いたしました。
お食事については、コロナ禍以降はご提供内容を見直す必要があり、現在はスナックとスパムむすびに変更いたしました。お飲み物はジュースやソーダ、ミネラルウォーターなどの冷たい飲み物と、ホットコーヒー、紅茶、ココアなど温かい飲み物をご用意しております。また、お好みの食べ物やドリンク、缶のアルコール類はお持ち込み可能で、船上のクーラーボックスをご利用いただけます。
今後も、お客様に喜んでいただけるツアーを目指して改善してまいりますのでまたどうぞお越しください。次回お目にかかる日を心からお待ちしております。
A hui hou
This was my favorite part of my visit to Oahu! The views are stunning! An absolute must see. Both my boyfriend and I had never gone snorkeling before, but this tour made it very simple, safe, and fun for us. The staff are all friendly and helpful. A must do if you are visiting the beautiful island of Oahu.
We appreciated your time for this review, kind words for our crew. Mahalo! - Team KBOS
Great experience out with the boat crew in Sandbar. Music was great and the entire crew shared the mahalo spirit. Definitely recommend getting to harbor early for parking. I had to park on street but you can safely with other cars.
Mahalo for your review and sharing your experience! - Team KBOS
I made a reservation for the morning session, which lasts about four hours in total. First, be aware that there is hardly any parking available for the rental cars. If you can't find a spot, you might have to park on the street along the road. (When I left after the morning session, there were cars parked all along both sides of the road.)
There were some people who struggled to find parking and were running late, but they waited for them, so I don't think you'll be left behind. However, it might be a good idea to call if you happen to be late.
As for what to bring, you'll need a swimsuit, sunscreen, and towels. You can go snorkeling, but be careful not to step on the coral, as it can cause injuries. It would be reassuring to have some kind of water shoes for the ocean.
For stand-up paddleboarding (SUP) and kayaking, it's first come, first served, and there are plenty of them available, so just let the staff know when you want to go out. During this time of year, the tide was high, so we couldn't see the sandbar, but the water was shallow enough for beginners, which I thought was nice.
On the way to and from the boat, we also got to experience the local excitement of Hawaii, which was really fun! Mahalo!
私は、午前の部で予約しました。全部で4時間程度です。まずレンタカーの人は駐車場が全然ないので注意です。止められなかったら、道沿いに路上駐車しました。(午前の部終わって帰る時には道の両側に路駐だらけでした。)
駐車場停めるのに手こずって遅い人いたけど待ってくれてましたので、恐らく置いていかれることはないかと思いますが万が一遅くなった場合は電話した方が良さそうです。
持ち物は、水着、日焼け止め、タオルなど。
シュノーケリングができるのですが、サンゴを踏んでしまって怪我する恐れがあります。海で履く用の靴下みたいなやつあると安心です。
supやカヤックは早い者勝ちで数も多いのでやりたい時にお兄さんに言えば乗れました。
この時期は潮が満ちてかサンドバーは見れなかったが足がつく程度の海で初心者にもいいのかなと思いました。
行き帰りの船上ではハワイのローカルな盛り上がりも体験できてとっても楽しかったです!!
マハロ〜!
Thank you for sharing your tour experience (including advice) and photos. We look forward to your next participation! From all the staff at KBOS.
この度はツアーの体験談(アドバイスなども含めた)&お写真も共有頂きありがとうございます。またのご参加お待ちしております! KBOS スタッフ一同
Live music, great food , awesome crew ! Everything was perfectly organized.
Mahalo for your review and kind word for our crew! - Team KBOS
It was amazing to see sea turtles and colorful fish up close. The staff were very kind and provided explanations in Japanese, which made me feel very at ease! Participating was a great memory.
ウミガメやカラフルな魚たちを近くで見れたのが最高でした
スタッフの皆さんもとても親切で日本語での説明もしてくださったのでとても安心でした!
参加してとても良い記念になりました。
Aloha! Thank you very much for participating in Captain Bruce's tour.
We appreciate your kind words about our Japanese staff. We are very pleased to hear that you were able to see sea turtles and various fish while snorkeling. Kaneohe Bay is home to many native Hawaiian fish, and you may have spotted some during your snorkeling experience.
I will pass your message along to the staff. Your comment, "It was a great memory," really touched our hearts.
Please come visit us again. All of our staff are looking forward to welcoming you back.
Mahalo
アロハ!この度はキャプテンブルースのツアーへご参加いただき誠にありがとうございました。
日本語スタッフについて温かいお言葉をいただきありがとうございます。シュノーケリングではウミガメや色々な魚をご覧いただけたことを伺うことができとてもうれしく思います。カネオヘ湾にはハワイの固有の魚も生息していてシュノーケル中でもご覧いただけたかも知れません。
お寄せいただいたメッセージはスタッフに伝えます。「参加して良い記念になりました」というお言葉が心に残りました。
またどうぞお越しください。スタッフ一同お待ちしております。
Mahalo
The shuttle service to and from the hotel made it easy to get around, and I was able to receive explanations about tourist spots and snorkeling in Japanese, allowing me to enjoy the experience with peace of mind! The hamburgers we had on the boat were truly delicious... After getting into the water, it gets cold, so I think it's a good idea to prepare something to wear over your swimsuit (like a rash guard), hot water, a bath towel, and a change of clothes for after disembarking! It was a unique experience that I thoroughly enjoyed in Hawaii!
ホテルからの行き帰り送迎ありで楽に移動でき、日本語で観光スポット、シュノーケリングの説明を受けることができ、安心して体験を楽しめました!
船上で食べるハンバーガーも本当に沁みるおいしさでした…
海に入った後は寒くなるので、上から羽織れるもの(ラッシュガード等)、白湯、バスタオル、下船後の着替えなどを用意しておくとよいと思います!
ハワイならではの体験かつ、心ゆくまで堪能できました~
I had a very good experience. At the end, you put a tip in the box, but I think it would also convey more gratitude if you give money to the captain and the guide separately.
However, I was so exhausted that I couldn't do anything at all after coming back that day.
とてもいい経験ができました
箱に最後にチップを入れるのですが、それとは別に、キャプテンやガイドさんにもお金を渡すとより感謝が伝わると思います
ただ疲れ果てすぎてその日帰ってきてからは全くなにもできませんでした
I participated in a tour with two friends. Due to the rainy season in October, the sandbar was deeper than I expected (about chest height), but we were able to fully enjoy the beautiful scenery of the white sandy area while playing with floaties. It was my first experience with snorkeling, and I wasn't very good at swimming, which made me anxious. However, wearing a life jacket made me feel safe, and there was a clear pre-lecture, practice time in shallow water, and several guides watching over us, so the support system was sufficient. It was scary to go deeper than I imagined (maybe due to the rainy season?), but while desperately keeping up, I was able to see coral and sea turtles, making it a valuable experience. We encountered sea turtles several times on the way to and from the tour, allowing us to feel the nature of Hawaii. The light snack of spam onigiri was also delicious. I thought the price was a bit high, but I believe it was worth it for the unique experience that only a tour can provide. I highly recommend it as it offers a valuable opportunity to connect with Hawaii's nature.
友人2人とツアーに参加しました。10月雨季だった影響もあり、サンドバーは思っていたより水深は深めでした(胸下あたり)が、浮き輪で遊びながら白い砂地の美しい景色を十分楽しめました。シュノーケリングは初体験で、あまり泳ぎも得意ではなく不安だったのですが、ライフジャケット装着で安心ですし、解りやすく事前にレクチャーあり、浅瀬での練習時間あり、ガイドさんが数名で見守ってくれるのでフォロー体制も十分でした。想像以上に深いところまでいくので怖かったですが(雨季の影響もあるかも?)、必死について行きながら、サンゴやウミガメも見れて貴重な体験ができ満足でした。行きも帰りも何度も船の上からウミガメに会う事ができ、ハワイの自然を感じる事ができました。軽食のスパムおにぎりも美味しかったです。少し値段はお高めかな?と思いましたが、ツアーだからこそ体験できる価値もあり参加してよかったと思っています。ハワイの自然に触れる貴重な体験ができるので、絶対おすすめです。
Aloha! This is Captain Bruce's Paradise of the Sea Tour. Thank you very much for joining the tour with your friends the other day. I sincerely apologize that the condition of the sandbar was different from what you had imagined. Despite that, I am very happy that you bravely took on snorkeling for the first time. It was truly wonderful that you encountered many sea turtles. We would be delighted if you could extend your visit to Paradise of the Sea when you come back to Hawaii. We look forward to that day with the sea turtles!
アロハ!キャプテンブルース天国の海ツアーです。先日はご友人様とツアーにご参加頂き誠にありがとうございました。
サンドバーの状態がご想像されていたものと違い本当に申し訳ございませんでした。
そんな中でも、初めてのシュノーケルに果敢に挑戦して頂けたこと大変嬉しく思います。また多くのウミガメたちと遭遇して頂けて本当に良かったです。
またハワイにお越しの際は天国の海まで足を延ばして頂けると嬉しいです。その日をウミガメたちと楽しみにお待ちしております。
This was my third time participating. I usually can't see the sandbar. If it's waist-deep, that's better. During the accompanying snorkeling, I was able to see fish, corals, and turtles. The stand-up paddleboarding felt free with two people sharing one board, and I enjoyed it. This time, the weather was nice and not cold, but last time the bus was cold and it was quite uncomfortable. A dry towel and something to wear over are essentials.
3度目の参加でした。いつも基本的にはサンドバーは拝めません。腰丈ならましな方です。付随するシュノーケリングで魚とサンゴ、カメも見れました。SUPは二人ひとつで自由な感じ、楽しめました。今回は天気が良く寒く無かったですが、前回はバスが寒くて辟易としました。乾いたタオルと羽織るものが必需品です。
Thank you very much for joining Captain Bruce's tour for the third time.
We apologize for not being able to show you the view of the sandbar emerging from the sea surface. Despite that, we are truly grateful to hear that you were able to enjoy snorkeling and see fish, coral, and turtles, as well as enjoy stand-up paddleboarding.
Thank you for your feedback regarding the temperature on the bus during your last visit. We are always mindful of such comments from our customers, but we apologize for not meeting expectations during your previous participation. We have reconfirmed internally to ensure that you can continue to have a comfortable experience like this time.
Once again, thank you for taking the time to provide your valuable review amidst your busy schedule. We will continue to strive to make Captain Bruce's Heavenly Sea Tour a memorable experience for you, and we hope to see you again next time.
キャプテンブルースのツアーへ3度目のご参加をいただき、誠にありがとうございました。
サンドバーが海面から現れている景色をご覧いただけず、申し訳けございませんでした。
そのような中、シュノーケリングでは、魚やサンゴ、カメも見ることができ、SUPもお楽しみいただけたとおっしゃっていただけるということは、本当にありがたく感謝いたします。
前回ご参加時のバス内での温度についてご指摘いただきありがとうございます。お客様からご指摘を受けていることですので常に気を付けておりますが、前回ご参加時には行き届かず申し訳ございませんでした。今回のように引き続き快適にお過ごしいただけるよう社内で再確認をいたしました。
重ね重ね、お忙しい中、貴重なレビューをお寄せいただきありがとうございました。
今後もキャプテンブルースの天国の海ツアーが、お客様の心に残るひと時になるよう心を込めて努めてまいりますので、次回もご参加いただけることをスタッフ一同願っております。
I was able to see the sea turtles! After playing with the floaties and stand-up paddleboarding, we went snorkeling! I saw the sea turtles multiple times!
ホヌが見れました!
浮き輪やsupで遊んだあと、シュノーケリングでした!
ホヌを何回も見れました!
Aloha! This is Captain Bruce's Paradise of the Sea Tour.
Thank you very much for participating in the tour the other day.
I believe the honu (sea turtles) must have come by many times to bring you lots of happiness.
Please come back to visit these honu again. We are looking forward to that day! A Hui Hou!
アロハ!キャプテンブルース天国の海ツアーです。
先日はツアーにご参加頂きまして本当にありがとうございました。
ホヌたちはきっとたくさんのHappyをプレゼントしに何度もやってきたのでは?と思います。
ぜひまたこのホヌ達に会いに遊びにいらして下さい。その日を今から楽しみにお待ちしております。 A Hui Hou!
My fiance and I had an absolutely phenomenal time going out to the sandbar. We did the banana boat and that was an absolute blast. We then did the SUP, and while I was horrible at that, the hosts were very helpful in teaching me how to do it. Next time I come to Oahu, I am absolutely going to book this experience again.
So glad we got to be part of your trip to Oahu. Come back soon! - Team KBOS
I was able to enjoy the tour with staff members and the captain who spoke Japanese, which made me feel at ease. Both of them were supportive throughout, helping a lot to ensure that my grandmother and my 0-year-old son could have fun.
Thanks to their gentle guidance, my grandmother, who has a chronic illness that makes it difficult for her to move her arms and legs, was able to enjoy activities like snorkeling and stand-up paddleboarding. She said this experience was her best memory. We also encountered many turtles!
In the end, I forgot to give a tip! I'm thinking of ways to somehow give it to them... that's the only regret I have. I'm sorry for not giving it (cry).
I would love to use your services again! Thank you so much for everything!
日本語が話せるスタッフさんとキャプテンとご一緒することができ、安心してツアーを満喫することができました。
お二人とも終始サポーティブで、おばあちゃんや0歳の息子が楽しめるよう、たくさん手伝っていただきました。
特に、持病から手足が動かしづらいおばあちゃんにも優しくガイドしていただいたお陰様で、おばあちゃんもシュノーケリングやサップなどを楽しむことができました。
おばあちゃんは、この体験が一番の思い出だと言っていました。
カメさんにもたくさん遭遇することができました!
最後、チップをお渡しするのを忘れてしまいました!!
どうにかお渡しする方法がないか考えています、、これだけが心残りです、、。お渡しせずにすみませんでした(泣)
また利用させていただきたいです!
この度は本当にありがとうございました!
Aloha! This is Captain Bruce's Heavenly Ocean Tour. Thank you very much for participating in the tour with your family the other day. I am truly happy to hear that your grandmother said it was her best memory. Please come back and visit us again with your family. We look forward to seeing your smiles again, along with the sea turtles.
アロハ!キャプテンブルース天国の海ツアーです。 先日はご家族でツアーにご参加頂きまして誠にありがとうございました。
ご祖母様にも一番の思い出とおっしゃって頂けたそうで本当に嬉しく思います。
またご家族皆様で遊びにいらし下さいませ。皆様の笑顔にまたお会いできる日ををウミガメとともにお待ちしております。
Excellent customer service + a great band + lots of equipment (snorkel, kayak, SUP, life jackets) + good food = a fantastic time!
Mahalo for your review. We are so happy to know that you enjoyed our tour. - Team KBOS
Seven years ago, my wife and I participated, but just a week before, I fractured my shoulder bone, so I couldn't join the snorkeling or SUP activities. I was envious watching my wife challenge SUP for the first time and quickly stand up.
This time, I was in perfect health and was able to fully enjoy snorkeling and SUP with my wife, which had been my long-held wish.
Seven years ago, there were few SUP boards available, and we couldn't ride much due to waiting in line, but now there are plenty, allowing us to play freely without waiting.
During snorkeling, I was deeply moved to quietly watch a sea turtle come right up to me.
With the end of COVID, there were more Japanese participants. Over 80% of the bus and boat passengers were Japanese, but there were no Japanese-speaking staff. The entire experience was conducted in English, and I think both the clientele and staff have changed since seven years ago.
Seven years ago, before getting on the return bus, I had time to change into dry clothes in the restroom, so I came prepared to change, but everyone was waiting on the bus in their wet swimsuits, and I felt bad about that.
One more disappointing thing was that previously, a group photo of all participants, including staff, was taken at the sandbar and could be purchased online, but that service has been discontinued. It would be great if they could bring that back, as it makes for wonderful memories.
7年前に一度夫婦で参加しましたが、その1週間前に私が肩の骨を骨折してしまい、シュノーケリングもSUPも参加出来ずに終わりました。
妻がSUPのみチャレンジし、初めてなのに直ぐに立ち上がっているのを見て羨ましく思っていました。
今回は万全の体調で参加出来、念願のシュノーケリングもSUPも夫婦で思いっきり楽しむ事が出来ました。
7年前は遊べるSUPの数が少なく、順番待ちであまり乗れませんでしたが、現在は数も十分確保されており、順番待ち無く心置き無く遊ぶ事が出来ました。
シュノーケリングでも、目の前まで寄って来たホヌを静かに見る事が出来て、大変感動しました。
コロナが収束して日本人の参加者も増えて居ました。
乗って来たバスもボートも8割以上が日本人でしたが、日本語対応のスタッフが居ませんでした。
終始英語のみの進行で、7年前と客層もスタッフも変わっていたんだと思います。
7年前は帰りのバスに乗る前に、トイレで乾いた服に着替える時間があったので、そのつもりで着替えて来たら、皆濡れた水着のままバスに乗って待っており、申し訳ない事をしてしまいました。
あと一つだけ残念だったのは、以前はスタッフも含めた参加者全員のサンドバーでの集合写真を撮って、netで購入出来たのですが、その様なサービスが無くなっっていた事です。
良い思い出になるので、またやってくれると良いですね。
Thank you very much for participating in Captain Bruce's tour once again.
We sincerely apologize for any dissatisfaction you experienced compared to your previous visit. We have reconsidered internally how to ensure that our Japanese-speaking staff can provide adequate service to our guests from Japan, as well as the lack of time for changing clothes before returning to Waikiki and the discontinuation of our photo sales service.
Despite these issues, we are truly grateful to hear that you both enjoyed snorkeling and stand-up paddleboarding to the fullest this time. Thank you for taking the time to share your valuable feedback with us.
Our goal is for Captain Bruce's tour to be one of the wonderful memories of your trip to Hawaii. We hope to welcome you both again soon. We are looking forward to it from the bottom of our hearts.
この度は、再度キャプテンブルースのツアーにご参加いただき誠にありがとうございました。
前回ご参加時と比較しご満足いただけなかったことがありましたこと、大変申し訳ございませんでした。
日本語が話せるスタッフによる日本からのお客様へのサービスが十分行き届くようにすること、またワイキキへお戻り前にお着換えの時間がなかったこと、写真販売のサービスが無くなっていることについて、改善のため社内で再検討いたしました。
このような中でも、今回はお二人お揃いでシュノーケリングもSUPも思い切りお楽しみいただけたとおっしゃって頂けたこと、改めて感謝いたします。
お忙しい中、貴重なご意見を頂戴しありがとうございます。
キャプテンブルースのツアーがお客様のハワイ旅行の中で良い思い出のひとつになる、ということが私共の目標です。
どうぞまたお揃いでお越しください。心からお待ちしております。
My sisters and I had an amazing adventure. It was definitely the highlight of our trip. All the staff members were fantastic from beginning to ending. There were bathrooms available on board and our belongs were kept with care as if it was their own. We would do this again with KBOS. This is one activity that cannot be missed.
Mahalo for your review and kind words for our crew! - Team KBOS
First, the pickup was confusing and chaotic.
Finally, the shuttle arrived, and we headed to the location, but the air conditioning was too cold.
We boarded the boat and went out to sea; the ocean was indeed beautiful, but the water temperature was low, making it difficult to stay in for long. Moreover, while they provided goggles, there were no fins available, and we couldn't go to areas with coral, so we couldn't see any fish.
Given the strong yen and inflation, it was disappointing that it didn't feel worth the high cost.
まず送迎がわかりづらく混乱。
やっと送迎が来て、現地へ向かったがクーラーが効いてて寒い。
船に乗船して沖に行き、確かに海綺麗なんだけど、海水温が低くて長時間入ってられない。しかもゴーグルは貸してくれるけど足ヒレがなく、サンゴのある所へ行くのはNGのため魚も見れない。
円高&インフレで高い割に感動がなく残念でした。
Thank you very much for participating in the KBOS Sandbar Tour. We sincerely apologize for the delay caused by another guest who arrived late at a different pickup location, which resulted in waiting for the subsequent guests. We are also very sorry to hear that the seawater was cold that day and that you were unable to see any fish, which made the tour fall short of your expectations. The conditions of the sea, such as weather and water levels, vary daily and are beyond our control. However, we are committed to ensuring that you can enjoy the tour regardless of the weather. We will share your feedback regarding the air conditioning in the shuttle and other areas for improvement within our team to enhance our services further. Thank you for your valuable feedback.
Sincerely,
The KBOS Staff
この度はKBOS サンドバーツアーにご参加頂き誠にありがとうございました。当日は別のピックアップ場所にて遅れてきた方がおり、その後のピックアップ時間のお客様方をお待たせしてしまう事となり大変申訳ありませんでした。またこの日は海水が冷たく、お魚も見れなかった様でツアーがお客様のご期待に沿えず大変残念に思っております。天候や水位など海の状況は日々異なり自然のものですのでコントロール出来ませんが、天気の善し悪しに関わらずツアーお楽しみ頂く事ができる様、また送迎車の冷房など改善できる点につきましては頂きましたご意見を社内で共有し、更なるサービス向上に向けて役立てていく所存です。貴重なご意見を頂きありがとうございました。 KBOS スタッフ一同
The crew was amazing. We loved the music performance inside the boat. The view is spectacular and we really enjoyed the activities. We did SUP, kayaking and snorkeling. Also, we had time to relax in the floating lounge and water. We would do this activity again for sure!
Mahalo for your review. We look forward to seeing you again! - Team KBOS
I participated with my daughter. The staff who provided explanations in Japanese before we set sail and those who guided us on the boat were all very kind, making the experience enjoyable from start to finish.
They let us know when we approached the area known as Heart Reef and when the honu appeared.
We played with SUP and other activities in the first half, followed by snorkeling in the second half. There were SUP boards, floaties, and water guns, and we had 45 minutes of fun. Along the way, the staff came around to each participant to take photos, which was a delightful service.
For snorkeling, those who couldn't swim were given something like a float to hold onto, and the staff pulled them along. Even if you can't swim, you can participate safely as long as you wear a life jacket, and the staff stays with you the whole time.
I was moved to swim with the honu.
娘と2人で参加しました。
船で出航前に日本語で説明してくださるスタッフも、
船に乗って、操縦や案内をするスタッフも、みなさん優しくて、
終始、楽しく参加できました。
ホヌが現れたり、ハートリーフと呼ばれる場所に近付くと、教えてくれます。
わたしたちは、前半にSUPなどで遊び、後半にシュノーケリングでした。
SUP、浮き輪、水鉄砲などあり、45分間遊びました。
途中、スタッフの方がそれぞれの参加者のところを回って、
写真を撮ってくれました。
うれしいサービスです。
シュノーケルは、泳げない人は浮き輪(?)のようなものにつかまらせてくれて、
スタッフの方が引っ張ってくれます。
泳げなくても、ライフジャケットを着用し、スタッフの方がずっとついててくれるので、安心して参加できました。
ホヌとも泳げて、感動しました。
Aloha! Thank you very much for participating in Captain Bruce's Kaneohe Sandbar Tour.
We truly appreciate your kind words towards our staff. The Kaneohe Sandbar is a vast shallow area surrounded by a reef, making it a relatively easy environment for those who are new to snorkeling. We are very happy to hear that you were able to swim with the honu and, most importantly, that you and your daughter enjoyed the experience together!
We continuously brainstorm and innovate within our company to provide a variety of activities, such as SUP and inflatable toys, that can be enjoyed by a wide range of ages. If you have another opportunity, we would love for you to visit us again. Our staff will continue to work hard to ensure that our tours become one of the wonderful memories of your trip to Hawaii.
Thank you very much.
A hui hou!
アロハ!この度は、キャプテンブルースのカネオヘサンドバーツアーにご参加いただき、誠にありがとうございました。
スタッフへの温かいお言葉をいただき、誠にありがとうございます。
カネオヘサンドバーはリーフに囲まれた広大な浅瀬ですので、シュノーケリングが初めての方も比較的チャレンジしやすい環境です。
今回、ホヌとも泳ぐことができ、また何より、お嬢様とお二人でお楽しみ頂けたと伺うことができ、とても嬉しく思います!
SUPや浮き輪などの遊具も、幅広い世代でお楽しみいただけるよう、社内で日々アイデアを出して工夫を続けていますので、次の機会がございましたら是非またお越しくださいませ。今後も、私共のツアーが皆様のハワイ旅行の良い思い出の一つとなるよう、スタッフ一同努力してまいります。
ありがとうございました。
A hui hou!
Loved the sandbar and have never experienced anything like it. The entire journey, from the ukulele singers on the boat ride to the actual sandbar was very fun. The actual sandbar is like a floating lounge in the middle of the ocean with plenty of paddle boards, snorkel gear and kayaks. We purchased the banana boat and tubing experience, both which were very fun and faster than we thought! Overall a very fun morning in Hawaii.
Mahalo for your review! We are very happy that you enjoyed our tour. - Team KBOS
This was the cherry on top to our visit. The whole staff was welcoming and very helpful. Next time we come to Waikiki, we will definitely be booking again.