Reviewed by: Francesca M
We had a blast! Took the 8 minute ride and throughly enjoyed ourselves. The views were awesome, the crew was fun, and overall would highly recommend it. We did purchase the pictures, taken by the crew, for $10 after, typically I don't purchase things like this post activity, however the price was fair and the pictures were very good. I also liked the fact that the entire experience didn't consume our entire day or afternoon. We took advantage of their transportation, hotel pickup, which was also entertaining. Greg was an excellent driver, courteous, and very friendly. Overall was an excellent experience and well worth the money/time. Thanks!
| Rating: | |
|---|---|
| Packages: | 800ft Line (8 min) 50% Discount Review Rebate Special |
| Attended as: | Couples |
| Posted on: | 2014/12/06 |
| Activity Date: | 2014/12/04 |
Reviewed by: sbf
Short and accurate recommendation...my wife said "that was totally worth getting seasick for!"
Take dramamine and have a great trip.
| Rating: | |
|---|---|
| Packages: | Now Available - Shark Cage Dive without Transportation |
| Attended as: | Couples |
| Posted on: | 2014/12/06 |
| Activity Date: | 2014/12/03 |
Reviewed by: MISA
I recommend watching from the front. The fire show, in particular, was impressive and amazing. Overall, it has a strong impact. The food is average.
一番前で見るのがおすすめです。とくにファイアーショーが迫力あり最高でした。全体的に迫力があります。食事は普通です。
| Rating: | |
|---|---|
| Packages: | 「ゴールデンサークル」プレミアムシート(2015年12月末まで) |
| Attended as: | Friends |
| Posted on: | 2014/12/05 |
| Activity Date: | 2014/11/25 |
Reviewed by: 匿名希望
I could clearly see that the staff is committed to safe operations. If you're going to board, it might be better to choose a time in Japanese. I think discussions about fish names and history are better in Japanese than in English. It was interesting to see sea turtles, rays, and sharks under the sunken ship. Unlike an aquarium, you can truly enjoy the depth of the ocean.
安全運行をスタッフが心がけているのが良くわかりました。
搭乗するなら、日本語の時間帯が良いかも。魚の名前や歴史の話など英語よりも日本語がいいと思います。
ウミガメやエイ、沈没船の下にいる鮫など面白かったです。
水族館と違い、奥行きのある海の中が堪能できます。
| Rating: | |
|---|---|
| Attended as: | Couples |
| Posted on: | 2014/12/04 |
Reviewed by: aizawa
It was decent. It seems they made adjustments to the schedule and route due to a sudden rain shower. Just like in Japan, you can enjoy a gallop and a brisk pace. I think it would have been even more enjoyable if I could speak English.
まずまずでした。にわか雨に逢ったので時間短縮・コース変更をしたようです。
日本での外乗同様、駆け足、速足ができるので楽しめます。英語を話せたらもっと楽しめたと
思いました。
| Rating: | |
|---|---|
| Packages: | 貸切 経験者コース(1時間) |
| Attended as: | Solo Travelers |
| Posted on: | 2014/12/03 |
| Activity Date: | 2014/12/01 |
Reviewed by: aizawa
I was worried I might cry since it was my first time interacting with a horse, but I enjoyed it without any problems. There were various animals (birds, goats, cows, sheep, etc.), and the horses were friendly, so I felt safe touching them.
初めて馬にふれるので泣くかと心配しましたが問題無く楽しんでいました。
いろいろの生き物(鳥、ヤギ、牛、ひつじなど)がいるし、馬が人馴れしているので安心して
触れることが出来ました。
| Rating: | |
|---|---|
| Packages: | 子供向け体験コース(30分) |
| Attended as: | Families with Young Children |
| Posted on: | 2014/12/03 |
| Activity Date: | 2014/12/01 |
Reviewed by: uibabyy
This was a great experience. It was our first time and my boyfriends first time being in Hawaii. He definitely enjoyed himself. Our service was great since the beginning when trying to get a date to parasail. It was a last minute thing and they squeezed us in perfectly. As soon as we get there they're all welcoming as I hurry to get paperwork done. Then we took off and our instruction guys were awesome very energetic and made us comfortable. We were nervous at first as our adrenaline rose watching the first couple, but then I just couldn't wait to get up there. We're up and again I become nervous we take off and get up there boom we're up high a little scary but a great feeling. We both enjoyed the scenery and just each other even more. Great experience a MUST do especially in beautiful hawaii.
| Rating: | |
|---|---|
| Attended as: | Couples |
| Posted on: | 2014/12/03 |
Reviewed by: Andy
We went parasailing with Hawaiian Parasail during our vacation in Hawaii. It was a great experience and I would highly recommend this to anyone who is going to Hawaii. We were picked up right on time. We arrived at the boat and were given brief instructions, after which we set off in the boat. Although we were all slightly nervous, the staff did a great job of setting us at ease and explaining what to expect. Soon thereafter, we were in the sky and getting a great view of Hawaii. We also had the opportunity to get pictures taken.
Overall a great and fun experience.
| Rating: | |
|---|---|
| Packages: | 800ft Line (8 min) 50% Discount Review Rebate Special |
| Attended as: | Families |
| Posted on: | 2014/12/02 |
| Activity Date: | 2014/11/29 |
Reviewed by: Greg Hall
Great time - fun and professional crew, equipment in good condition.
| Rating: | |
|---|---|
| Packages: | Deluxe Flight - 800ft Line (8 min) with Transportation |
| Attended as: | Couples |
| Posted on: | 2014/12/01 |
| Activity Date: | 2014/11/09 |
Reviewed by: Susie
This was my first time parasailing, and I didn't know what to expect. It was a windy day, so I was worried that I would swing in large arcs. Since I was by myself, the crew told me that I had to go with the other girls on the boat, which I was more than okay with. Once I was in the air, it was peaceful and the view was amazing. Although it was windy, we didn't swing too much. However, since it was windy, the crew did not dip us in the water. I guess I'll have to go again on a calmer day for that experience. All in all, it was an amazing experience that I will always remember.
| Rating: | |
|---|---|
| Packages: | Standard Flight - 600ft Line (6 min) with Transportation |
| Attended as: | Solo Travelers |
| Posted on: | 2014/12/01 |
| Activity Date: | 2014/11/27 |
Reviewed by: pikagoro
There are many optional tours to Dole, but this tour had a sufficient time of 75 minutes at Dole, which made me hopeful since I have a 3-year-old child and thought we could take our time on the train. However, we were put on the same tour as the horseback riding group, which shortened our time at Dole to 50 minutes. By the time we got on the train, we only had 10 minutes left. After buying ice cream, we barely made it back to the car, leaving no time for a stroll or to look at souvenirs. To make matters worse, we had to wait for the horseback riders to return, resulting in only 3 hours at Haleiwa. The guide kindly took us for a 20-minute drive, but isn't this terrible considering we paid for it? I feel like I would have preferred another optional tour instead. Also, even though we were charged for one child's fare, the bus seat was on my lap. I felt like I lost out.
On the positive side, the guide, Mr. S, was excellent. He was knowledgeable about plants and incorporated current events while explaining the scenery and buildings visible from the bus. He quickly found and spoke to participants and waited in an easy-to-find spot, showcasing his wonderful personality. When I inquired about a forgotten item on the bus, he promptly delivered it to me. Given how fantastic the guide was, it was very disappointing regarding the time management.
ドールに行くオプショナルツアーはたくさんあるけれど、こちらのツアーはドールの時間が75分と十分な時間が設定されており、3才の子供がいたので列車にも乗れてゆっくりできるかな・・・と期待して申し込みました。しかし乗馬プランの人と同じツアーにされたため、ドールの時間は50分に短縮。列車に乗ると、残り10分。アイスを買ったら車に戻るのがやっとで、散策したりお土産を見たりする時間はありませんでした。おまけに乗馬の人が帰ってくるのを待つため、ハレイワの滞在時間が3時間。ガイドさんが気を遣って、20分ほどドライブに連れて行ってくれましたが、料金を払ったのに、これってひどくないですか? これだったら他のオプショナルツアーにしたのにな・・・という気分です。また、子供も1人分の料金を取ってるのに、バスの席は膝の上。損した気分でした。
良かったと言えば、ガイドのSさんです。植物に詳しく、時事ネタも取り入れながら、バスから見える景色や建物についてよく説明して下さいました。また、ツアーに参加した人を素早く見つけて声をかけたり、わかりやすい位置で待っていてくれたり、人柄も素晴らしくとても良かったです。バスに忘れ物をして問い合わせすると、すぐに届けてくれました。ガイドさんが素晴らしかっただけに、時間配分の件は非常に残念でした。
| Rating: | |
|---|---|
| Packages: | パイナップル列車プラン |
| Attended as: | Families with Young Children |
| Posted on: | 2014/12/01 |
| Activity Date: | 2014/11/20 |
Reviewed by: Alaskans
Excellent staff and we surely enjoyed ourselves!!! A must to do when at Oahu!
| Rating: | |
|---|---|
| Attended as: | Families |
| Posted on: | 2014/11/30 |
Reviewed by: Alaskans
Easy to make arrangments! Crew was kind, courteous and helpful! So happy we came to this business! Our girls had a blast and we are thankful for this opportunity
| Rating: | |
|---|---|
| Packages: | 800ft Line (8 min) 50% Discount Review Rebate Special |
| Attended as: | Families |
| Posted on: | 2014/11/29 |
| Activity Date: | 2014/11/27 |
Reviewed by: にゃんくま
The rocking of the boat while waiting was severe, so those who are prone to seasickness should be cautious. There were many sharks swimming, but they lacked impact and were just diving in and out of the water. After that, I continued to suffer from seasickness, and in the end, it became a trip that only left me feeling nauseous. It's disappointing.
待っている間の船の揺れがひどく、船酔いしやすい人は要注意です。
サメもたくさん泳いでいるのですが、迫力はあまりなく、ただひたすら水の中をもぐっているだけでした。
その後も船酔いに悩まされ、結局気持ち悪さだけが残った旅行になりました。
残念です。
| Rating: | |
|---|---|
| Packages: | 檻の中から間近で見学!ケージプラン<送迎付き> |
| Attended as: | Couples |
| Posted on: | 2014/11/27 |
| Activity Date: | 2014/11/22 |
Reviewed by: auno
We participated as a couple. I was worried because I could hardly understand Japanese, but it was good that they used a projector with explanations mixed in Japanese. We did some stretching before entering the sea, but I almost gave up paddling out. The female instructor helps the women, but the men have to do it on their own. Do your best! I was able to stand up multiple times while surfing, and it was really fun. If you get seasick, be careful because you might get sick while surfing too.
夫婦で参加しました。
日本語がほぼ通じなくて心配でしたが、
説明は日本語混じりのプロジェクターを使っていたので良かったです。
ストレッチをして海に入るのですが、沖までのパドリングで挫折しそうでした。
女性はインストラクターの人が押してくれますが、男性は自力です。
頑張ってください。
サーフィンは何回も立つことができて、とても楽しかったです。
船酔いする方は、サーフィンでも酔うので気をつけてくださいね。
Aloha! Thank you for participating as a couple! We look forward to seeing you again this year!
アロハ! ご夫婦でご参加ありがとうございました!
今年も是非 お待ちしています!
| Rating: | |
|---|---|
| Packages: | グループレッスン |
| Attended as: | Couples |
| Posted on: | 2014/11/26 |
| Activity Date: | 2014/11/23 |
Reviewed by: sweety
I booked a hotel transfer in Waikiki. When I arrived on-site, there were instructions for horseback riding posted in Japanese. Everything else was in English, but the guide at the front provided basic directions like "right" and "left" in broken English. They use horses that have retired from polo, and they were very well-trained and beautiful. The course included muddy areas, steep slopes, and scenery that could only be accessed on horseback, which was quite magical. In the latter part of the ride, I was able to have my picture taken on the horse against a beautiful backdrop of the ocean with my own camera. (There was no pressure to buy photos!!)
ワイキキホテル送迎込を探して申し込みました。現地に到着すると、日本語での乗馬の注意が貼ってありました。その部分以外はすべて英語ですが、基本的な右へ、左へ、は先頭の誘導してくださる方が片言で教えてくれます。POLO競技から引退した馬を使用されているとのことで、とてもしつけの行き届いたキレイな馬でした。ぬかるみや、急勾配、馬でしか立ち入れないようなコースで周りの景色も幻想的でした。後半には海の見える美しい景観の場所で馬に乗った姿を自分のカメラで撮ってもらえました。(写真売りつけたりとかは無いです!!)
| Rating: | |
|---|---|
| Packages: | 渓谷乗馬付きプラン |
| Attended as: | Friends |
| Posted on: | 2014/11/26 |
| Activity Date: | 2014/11/02 |
Reviewed by: uibabyy
It was an awesome experience and I'm glad at the last minute we were able to make it happen. The employees are so welcoming and polite we enjoyed it from the time we left and to when we came back in. It is a must to try it out. Mahalos
| Rating: | |
|---|---|
| Packages: | 800ft Line (8 min) 50% Discount Review Rebate Special |
| Attended as: | Couples |
| Posted on: | 2014/11/24 |
| Activity Date: | 2014/11/21 |
Reviewed by: るぅー
We chose 120M and went up side by side. The staff skillfully handled the ropes, and we splashed into the water violently once, and there was also a splash during landing. It seems that the splash during landing can vary depending on the height chosen. It was a lot of fun. All the staff spoke English, so I didn't fully understand everything, but it was enjoyable. For $30, you can also request a photo package.
There is no space to change, so you board the boat as soon as you arrive. I strongly recommend wearing a swimsuit.
120Mを選択し、2人横並びで空へ。
慣れた手つきでスタッフがロープを操り、1度は激しく水面にインされ、
着陸時にもポチャっとインしました。着陸時の水ポチャだけの場合もあり、
選択した高さによって違うのかなという印象です。
とっても楽しいです。スタッフはすべて英語のため、理解できないままですが
楽しいです。30ドルでレフ写真もお願いできます。
着替えができるスペースはなく、現地についたらすぐに船へ乗り込みます。
水着着用を強くおすすめします。
| Rating: | |
|---|---|
| Packages: | 高さ120メートル<送迎設定保存用> |
| Attended as: | Friends |
| Posted on: | 2014/11/24 |
| Activity Date: | 2014/10/29 |
Reviewed by: andnok
It's easy to get around since it's close to the city center, and the time spent floating in the sky passes by in an instant. I definitely recommend getting photos taken, even if it's for a fee! They did a great job capturing them.
中心地から近いので行き来もラク、空に浮いてる時間はあっという間に終わります。
写真は有料でも絶対撮ってもらうのをオススメ!上手に撮ってくれてました。
| Rating: | |
|---|---|
| Packages: | 高さ120メートル<送迎設定保存用> |
| Attended as: | Couples |
| Posted on: | 2014/11/24 |
| Activity Date: | 2014/11/08 |
Reviewed by: emiko
There were three groups of participants, and we were the only Japanese. I was worried because the staff didn't speak Japanese, but there was no need to worry. Everyone focused solely on having fun, and we communicated just fine with gestures! We waved at the couple soaring in the sky, and when they returned, we high-fived! The weather was clear, there were no waves, and it was the best sky adventure. The tour lasted less than two hours, including transportation, so I was very happy to make good use of my time. I would love to participate again! ❤️❤️❤️
参加者は3組、日本人は私たちだけ、スタッフも日本語は?で不安でしたが、心配無用。皆、楽しむことだけに専念、身振り手振りで意思疎通OK!!空に舞い上がったカップルに下から皆で手を振り、戻ってきたらハイタッチ!!。天気も快晴、波もなく、最高の空の旅でした。ツアーの時間も送迎を含め、2時間足らずで、時間を有効に使えるのでうれしい限り。また参加したいです♡♡♡
| Rating: | |
|---|---|
| Packages: | 高さ120メートル<送迎設定保存用> |
| Attended as: | Couples |
| Posted on: | 2014/11/24 |
| Activity Date: | 2014/11/16 |
Reviewed by: gura
This is an affordable tour that lasts about two hours from the beach near Hilton Hawaiian Village in the early morning. If there are many people, the wait time on the boat can be long, but during our time, there were only three groups, so it ended quickly.
It was 120 meters high, which was surprisingly high and a bit scary, but it was fun! I recommend it for those looking for an easy tour.
早朝からヒルトンハワイアンビレッジ付近のビーチから2時間ほどで終わる、値段も時間もお手軽なツアーです。多い場合は船の上で待ち時間が長くなりますが、僕たちの時は3組だったので、あっという間に終わりました。
120mだったのですが、意外と高く、ちょっと怖かったですが、楽しかったです♪お手軽なツアーをお探しの方にはオススメです。
| Rating: | |
|---|---|
| Packages: | 高さ120メートル<送迎設定保存用> |
| Attended as: | Couples |
| Posted on: | 2014/11/23 |
| Activity Date: | 2014/11/10 |
Reviewed by: kkk
I signed up for this tour because my mother said she didn't want to wear a swimsuit. I had thought I would see beautiful fish the whole time while diving, so I was disappointed that I could only see them at certain points. The colors were also dull. My family was happy, but I felt disappointed. I rated it as average, balancing my family's satisfaction with my dissatisfaction. There may not be anyone who wants to participate based on my experience, but for those who don't understand English or families with small children, I recommend joining the tour with a Japanese guide.
母が水着を着たくないと言っていたので、水着を着なくていいこのツアーに申し込みました。
潜っている間中、ずっと綺麗な魚が見られると思っていたので、ポイントごとにしか見られなくて残念でした。色も地味でした。家族は喜んでいましたが、私は残念に思いました。
評価は家族の満足と私の不満を平均して普通にしました。
私の体験談で参加したいと思われる方はいらっしゃらないかもしれませんが、英語がわからない方、小さいお子様がいるご家族の方は日本語ガイドの会の乗船をお勧めいたします。
| Rating: | |
|---|---|
| Attended as: | Families |
| Posted on: | 2014/11/23 |
Reviewed by: アベ チカ
It was more fun than I imagined!! Since it was my first time, I was a bit nervous at first, but the horses were gentle, the scenery was beautiful, and it was amazing. I want to participate again when I go to Hawaii next time.
想像以上に楽しいでした‼︎
初めてだったので最初はドキドキでしたが、馬もおとなしいし、景色も綺麗だし、最高でした。
またハワイに行った時はまた参加したいです。
| Rating: | |
|---|---|
| Packages: | 映画ロケ地+山+海コース<2時間/現地集合・解散> |
| Attended as: | Couples |
| Posted on: | 2014/11/22 |
| Activity Date: | 2014/10/28 |
Reviewed by: CND
I participated in a private lesson during my free time. I had a scary impression of surfing, but since the water was shallow, I didn't have to worry about falling into the sea, and I was able to stand up on my first try. The staff were all wonderful people, and the time spent floating in the sea together felt like being in a movie. Although the water is shallow, there are many rocks, so you need to be careful of cuts depending on where you fall. However, including the photos I bought at the end, it was an experience that made me want to do it again.
1人の自由時間にプライベートレッスンで参加。
サーフィンに対して怖い印象がありましたが、遠浅で海に落ちる恐怖もなく、初めてでも1度目で立てました。
スタッフの方々も素敵な人ばかりで、一緒に海に浮かんで休憩している時間は映画の中にいるようでした。
遠浅ですが岩が多いので、海に落ちる場所によっては切り傷に注意が必要です。
でも、最後に買った写真も含めて、また是非やりたいと思える体験でした。
Aloha! We're glad to hear you enjoyed it, and the staff is happy too!
Please be sure to come again this year! We look forward to seeing you!!
アロハ! 楽しんでいただけて スタッフもうれしいです!
是非 今年もいらしてくださいね! お待ちしています!!
| Rating: | |
|---|---|
| Packages: | プライベートレッスン(5歳以上) |
| Attended as: | Solo Travelers |
| Posted on: | 2014/11/22 |
| Activity Date: | 2014/11/18 |
Reviewed by: kilita
You can have a rare experience of interacting directly with dolphins. At first, I wasn't particularly interested, but I participated because my wife wanted to join. Honestly, I felt the price was high, but the experience was worth it. I was able to kiss, touch, and swim with the dolphins. The pool was located a bit away from the facility. Participants are not allowed to take photos, but spectators (for a fee) can take pictures. Since the shooting will be from a bit of a distance, I think a DSLR with a telephoto lens is necessary. By the way, the Royal Dolphin Swim takes place in the pool where the dolphin show is held, and I thought I would try that next.
イルカと直接触れ合える貴重な体験ができます。
最初は特に興味が無く、妻が一緒に参加したいということで参加しました。
正直、料金は高いと感じていましたが、十分に納得できる内容でした。
イルカとキス、触る、泳ぐことができました。
プールは施設から少し離れたところでした。
参加者による撮影はできませんが、見学者(料金必要)による撮影は可能です。
少し遠い場所からの撮影となるので、望遠レンズを付けた一眼レフが必要かと思います。
ちなみに、ロイヤルドルフィンスイムは施設内のイルカショーをするプールで行われており、次はこちらを体験しようと思いました。
| Rating: | |
|---|---|
| Packages: | イルカと泳ぐ!ドルフィン・アドベンチャー |
| Attended as: | Couples |
| Posted on: | 2014/11/21 |
| Activity Date: | 2014/11/16 |
Reviewed by: The McDowell Sisters
My sister and I had a blast during this, our first, parasailing adventure. For anyone concerned about any jerking movements during take-off or landing, put your fears to rest. The ride was completely smooth and the view is breathtaking! One more thing crossed off our bucket list.
| Rating: | |
|---|---|
| Attended as: | Friends |
| Posted on: | 2014/11/19 |
Reviewed by: みっち
It was my first time in Hawaii, so I signed up for the Haleiwa sightseeing and Dole Plantation tour. The guide was very friendly, making the tour enjoyable. For lunch, the guide took us to eat the recommended shrimp, which was incredibly delicious and had no unpleasant smell at all! It was truly tasty. At the Dole Plantation, the scenery while riding the pineapple train was fantastic. The ice cream was also delicious. The weather was great, making it a perfect day. Thank you very much.
はじめてのハワイでしたので、ハレイワ観光&ドールプランを申込みしました。
ガイドさんが気さくな方でしたので、楽しい観光となりました。
ランチではガイドさんオススのメエビを食べに連れていってもらいましたが、これがまたとても美味しく臭みもなし!!本当に美味しかったです。ドールプランテーションではパイナップル列車に揺られながら見る景色は最高でしたよ。アイスも美味しかった。また天気もよく最高の1日でした。ありがとうございました。
| Rating: | |
|---|---|
| Packages: | パイナップル列車プラン |
| Attended as: | Couples |
| Posted on: | 2014/11/19 |
| Activity Date: | 2014/11/05 |
Reviewed by: Jeri Lyn castillo
MAXX
My husband and I were so pleased
What a Wondrful young lady so nice and very informative
Made are ride on the beach so relaxing very lovely
THE BEST
THANKS AGAIN
JERI LYN & Dean Castillo
| Rating: | |
|---|---|
| Packages: | Private Horseback Ride - Daytime Tours |
| Attended as: | Couples |
| Posted on: | 2014/11/16 |
| Activity Date: | 2014/10/21 |
Reviewed by: You
I requested the most expensive one! It felt really good ^ ^ The staff member was very nice, and when I happily asked to be dropped into the sea at the end, they did it twice as a bonus! I would like to use this service again and recommend it to my friends.
1番高いのをリクエストしました!
本当に気持ち良かったです^ ^
係員の方もとても良い人でしたし、
最後に海に落としてくれるのも、大喜びしたらもう2回サービスしてくれました!
また利用するか友達に勧めたいと思います。
| Rating: | |
|---|---|
| Packages: | 高さ180メートル |
| Attended as: | Friends |
| Posted on: | 2014/11/15 |
| Activity Date: | 2014/11/12 |
Reviewed by: mkr
I had a pleasant horseback riding experience surrounded by a variety of beautiful scenery, including along the coast, in the bushes, and around the pond. My parents, who are in their 60s, were initially a bit nervous but ended up having a great time. It's a given that the horse will poop or stop to graze along the way. Our guide, Katie, was very kind, and the horses were gentle and well cared for. I highly recommend it!
海岸沿いやブッシュの中、池の周りなどバラエティに富んだ景色の中で気持ちよく乗馬を体験できました。最初はおっかなびっくりだった60代の両親も大変楽しんでいました。途中で馬がフンをしたり道草を食ったりするのはお約束。案内してくれたケイティはとても親切でしたし、馬も穏やかでよく世話されていました。オススメです!
| Rating: | |
|---|---|
| Packages: | 基本プラン |
| Attended as: | Families |
| Posted on: | 2014/11/15 |
| Activity Date: | 2014/11/08 |
Tips and suggestions
Reply from activity provider
An unexpected error has occurred. Please go back to the previous page and try again, or wait a few minutes and try once again.
Thank you for using our services.
However, we sincerely apologize that the tour did not meet your expectations.
Upon checking with the operating company, we learned that due to traffic congestion on the day of the tour, adjustments to the schedule had to be made. We apologize for not providing proper guidance.
We will strive to improve in the future, so thank you for your understanding.
Thank you for taking the time to share your experience.
VELTRA Customer Support
この度はご利用いただきまして、ありがとうございます。
しかしながら、ツアーの内容がご満足いただける結果となりませんでしたこと、心よりお詫び申し上げます。
催行会社に確認しましたところ、当日は交通渋滞の影響で、お時間の調整をしなければならなかったとのことでした。ご案内がきちんとされておりませんでしたこと、申し訳ございません。
今後、改善に努めてまいりますので、宜しくお願いいたします。
お忙しいところ、体験談のご投稿ありがとうございました。
VELTRAカスタマーサポート