Reviewed by: H.T
About an hour by car from Waikiki and about 30 minutes by cruise ship from the harbor, we landed on a truly mysterious sandbar. The shallow area, about 100 meters in diameter, is surrounded by marine blue waters, and the water level is only knee-high, so the kids were able to play safely. We observed tropical fish while snorkeling, and the tour included lunch, which made for a very satisfying experience.
P.S. There was a funny local staff member who had a tattoo of his daughter's name (in kanji!) on his body.
ワイキキから車で1時間、ハーバーからクルーズ船で30分位でしょうか。なんとも不思議なサンドバーに降り立ちました。直径100m程の白い砂の浅瀬はマリンブルーの海の囲まれ、海面も膝の高さ程度ですので、お子様達も安心して遊べていました。シュノーケリングで熱帯魚を観察し、昼食もついて大満足のツアーでした。
P.S. 体に娘さんの名前のタトゥーを入れた(漢字!)、初老の現地スタッフのおじさんが面白かったです。
| Rating: | |
|---|---|
| Packages: | 【無料特典付き!】BBQハンバーガーランチ付きプラン |
| Attended as: | Couples |
| Posted on: | 2017/08/19 |
| Activity Date: | 2017/07/26 |
Reviewed by: MJJ
Great day at the sandbar, very nice crew, had a wonderful day at this cruise
| Rating: | |
|---|---|
| Packages: | Standard Package |
| Attended as: | Couples |
| Posted on: | 2017/08/19 |
| Activity Date: | 2017/07/21 |
Reviewed by: MJJ
Great experience. very funny driving, seeing nice places. Make sure u have a sunglass and hat, maybe something to cover your mouth while driving because of the dust. get ready to get dirty but its a lot of fun!!!
| Rating: | |
|---|---|
| Packages: | 1 Hour Multi Passenger (until 03/31/2018) |
| Attended as: | Couples |
| Posted on: | 2017/08/19 |
| Activity Date: | 2017/07/26 |
Reviewed by: さくら
It was a safe depth for elementary school students to swim comfortably! The hamburgers for lunch were also delicious.
小学生にはちょうど良い深さの海で安心して泳がせることができました!
ランチのハンバーガーも美味しかったです
| Rating: | |
|---|---|
| Packages: | 【無料特典付き!】BBQハンバーガーランチ付きプラン |
| Attended as: | Families with Young Children |
| Posted on: | 2017/08/19 |
| Activity Date: | 2017/07/29 |
Reviewed by: BOSS
I didn't understand English, so I was very anxious from the reception to the riding time, but the instructors were kind and attentive, which was great.
英語がわからず、受付から騎乗までの時間は大変不安でしたが、インストラクターの方たちが親切丁寧でよかったです。
| Rating: | |
|---|---|
| Packages: | 映画ロケ地+山+海コース<2時間/送迎付き> |
| Attended as: | Families with Young Children |
| Posted on: | 2017/08/19 |
| Activity Date: | 2017/08/16 |
Reviewed by: モトヤン
The sunset from off Diamond Head was absolutely beautiful. On the dinner cruise, I was fortunate enough to win a commemorative lobster, but the view of the Hawaiian sunset while cruising was simply elegant.
ダイヤモンドヘッド沖からのサンセットは最高に美しかった。ディナークルーズでは記念のロブスターが当たると言う幸運にも恵まれましたが、とにかくハワイの夕日をクルーズしながら見る景色は優美です。
| Rating: | |
|---|---|
| Packages: | ハワイ料理ビュッフェディナー(2019年3月まで) |
| Attended as: | Couples |
| Posted on: | 2017/08/19 |
| Activity Date: | 2017/08/14 |
Reviewed by: BayStar
This time, I used the service with my wife and daughter. The boat operator and the parasailing assistant mostly spoke English, but they did their best to entertain us with broken Japanese. We shared the ride with two American couples and had a great time.
今回、妻・娘の3人で利用しました。
ボートのオペレーターやパラセイリングのアシスタントも、殆ど英語なのですが片言の日本語で一生懸命楽しませてくれました。
アメリカのカップル2組と乗り合わせましたが、十分に楽しめました。
| Rating: | |
|---|---|
| Packages: | 1番人気!高さ150メートル<送迎設定保存用> |
| Attended as: | Families |
| Posted on: | 2017/08/19 |
| Activity Date: | 2017/08/11 |
Reviewed by: モトヤン
Horseback riding in Hawaii's great outdoors, just like Jurassic Park, was amazing. I was impressed by the cuteness and intelligence of the horses.
まさにジュラシックパークのようなハワイの大自然での乗馬は最高でした。
馬の可愛さと賢さに感動です。
| Rating: | |
|---|---|
| Packages: | 山+海コース<1時間/送迎付き> |
| Attended as: | Couples |
| Posted on: | 2017/08/18 |
| Activity Date: | 2017/08/15 |
Reviewed by: アロハ
Honestly, I felt like I could have skipped this experience as my memories of my stay in Hawaii were quite faint.
First, we headed to the sandbar. It was a shallow area with water up to our knees, and there was no beach at all. We stayed there for about an hour, but after taking photos for around 30 minutes, it felt like everyone else was just waiting on their boats.
After that, the lunch burgers took a really long time. Everyone was standing in line, and it took about 20 minutes to distribute the food to everyone after picking it up. I think it was because one staff member was out sick. The taste was good, so it was disappointing. Everyone was expressing their dissatisfaction.
Next, we went to a spot where we saw turtles from the boat and swam around the coral reef, which took about 45 minutes. This part was average.
The biggest disappointment was the absence of the sandbar, which I regretted. Considering my lack of preparation beforehand and the time wasted waiting for food and at the sandbar, along with only about an hour of total swimming time, I can't really recommend this experience. Other tours were more intense but allowed for plenty of swimming, and I had memorable encounters with turtles and dolphins right in front of me.
正直参加しなくてもいいぐらい、ハワイ滞在での記憶が薄かったです。
まず最初に、サンドバーに向かいました。
そこは浅瀬で膝まで海水があり、砂浜は全くありませんでした。
そこに1時間ぐらい滞在しましたが、30分間ぐらいで写真を撮ったら、他の方もボートで待ってる感じでした。
その後昼食のバーガーはすごく時間がかかり全員行列状態で立ったまま並んで、受け取りに行き全員に配り終えるのに最後の方は20分はかかりました。スタッフの方が1人風邪で休みになったため、だと思いますが、
味は良かったので、残念です。みんな不満を言っていました。
次に向かったところでは、亀を船上から見て、サンゴ礁のまわりを泳ぐのですが、ぐるっと一周します。およそ45分ぐらいです。
こちらは普通でした。
目的のサンドバーが無いことが、1番不満で、後悔しました。
自分の事前の勉強不足と、食事にサンドバーにとだらだらと待たされたり、泳いでいる合計時間は1時間ぐらいと考えると、あまりおすすめではありません。
他のツアーでは、ハードでしたが泳ぎまくれ、亀やイルカが目の前まで来てくれ、すごく思い出に残っています。
| Rating: | |
|---|---|
| Packages: | BBQハンバーガーランチ付きプラン(2023年3月までの参加) |
| Attended as: | Couples |
| Posted on: | 2017/08/18 |
| Activity Date: | 2017/08/10 |
Reviewed by: John
Took my wife on this tour. We loved it. Awesome, knowledgeable staff. Got to experience sea life in clear water, right off Waikiki, followed by an awesome sail on the catamaran, which we didn't expect. We thought it was just to see the turtles - so for us, the sailing was an awesome bonus. Highly recommended.
| Rating: | |
|---|---|
| Packages: | Snorkel Cruise (100% Capacity) |
| Attended as: | Couples |
| Posted on: | 2017/08/18 |
| Activity Date: | 2017/08/15 |
Reviewed by: ふちこ
The parasailing itself was enjoyable, and the weather was nice, so I had a great time. However, my friend who was with me got seasick. Since the boat swayed quite a bit, I think it's better for those who are anxious to take motion sickness medication.
パラセーリング自体は
気持ちよく、天気も良かったので
楽しめましたが一緒に居た友人が
船酔いをしてしまいました。
かなり横揺れが激しいため
不安な人は酔い止めを飲んだほうが良いと思います。
| Rating: | |
|---|---|
| Attended as: | Friends |
| Posted on: | 2017/08/18 |
Reviewed by: sepia
Initially, I was considering a tour that offered Japanese language support, but since it combined horseback riding and ATV experiences, it would have resulted in two separate package tours. Therefore, I opted for this tour, which allows for three package options. Although the tour was in English, the staff who picked us up were bilingual in English and Japanese. We selected our desired package tour on the bus, and by choosing Japanese as the language, we were able to incorporate it into the Japanese tour on-site.
After completing the three attractions and lunch, it was soon time to head back, so I was a bit disappointed that we couldn't spend more time enjoying the location.
当初日本語対応のツアーにしようかと悩みましたが、乗馬や4輪バギーと組み合わせになり、パッケージツアーが2つになってしまうため、パッケージツアーが3つ選べるこちらのツアーにしました。言語が英語ツアーでしたが、迎えに来ていただいたスタッフの方は、英語日本語共に話すことのできる方でしたし、希望するパッケージツアーをバスの中で選ぶのですが、言語を日本語に選択することで、現地では日本語ツアーに組み込んでいただけました。
3つのアトラクション・ランチを終えると、すぐに帰りのバスの時間になり、あまり現地でゆっくりするという事ができなかったので、少し残念でした。
| Rating: | |
|---|---|
| Packages: | 通常プラン(2018年3月31日までのご参加) |
| Attended as: | Couples |
| Posted on: | 2017/08/18 |
| Activity Date: | 2017/08/09 |
Reviewed by: シンジ
I was a bit worried about the light rain as I boarded the boat, but it stopped right away. I had signed up for the 130m experience, but the other passengers were at the same height, so I wondered if the height standards of 110, 130, and 150 meters really made a difference. The view of Diamond Head and the high-rise hotels below was fantastic.
雨がパラパラで大丈夫かなと思いながら乗船。すぐやんだ。130mに申しこんだが、同じ乗船客も同じ高さだったので、高さ基準は110も130も150も変わらないのでは、、、と思った。
ダイヤモンドヘッドや高層ホテル群が眼下に見えて素晴らしかった。
| Rating: | |
|---|---|
| Packages: | 高さ150メートル ※送迎設定保存用 |
| Attended as: | Families |
| Posted on: | 2017/08/18 |
| Activity Date: | 2017/08/14 |
Reviewed by: シンジ
We were a group of two Japanese people and three Asians. The lecture was given in English, but I somehow understood it through gestures. They pushed the board from behind and taught us the timing to catch the waves, so I was able to stand up. It was fun.
我々日本人二人とアジア人3人のグル-プで。英語でレクチャーされたが手振り身振りでなんとなくわかった。ボ-ドを後ろから押してくれて波に乗るタイミングを教えてくれるので、立てました。楽しかった。
| Rating: | |
|---|---|
| Packages: | グループレッスン |
| Attended as: | Families |
| Posted on: | 2017/08/18 |
| Activity Date: | 2017/08/14 |
Reviewed by: cwj
We loved seeing all the sea turtles! It was nice to have the flotation devices and the anti fog spray for the masks. The crew was amazing and so much fun! Thank you!
| Rating: | |
|---|---|
| Packages: | Snorkel Cruise (100% Capacity) |
| Attended as: | Couples |
| Posted on: | 2017/08/18 |
| Activity Date: | 2017/08/10 |
Reviewed by: ケーシー
We participated as a family of four. I joined 20 years ago and saw sea turtles and beautiful fish in their natural environment, so I wanted to show my children. However, the biggest point is that I didn't realize, since I didn't have kids last time, that the transfer boat to the submarine caused quite a bit of seasickness. It wasn't just us; many other participants were affected, and some adults were even down for the count. While the waves were a bit rough, the real issue seemed to be that we had to wait for about 15 minutes on a rocking boat while picking up people who had been on the submarine. The submarine itself doesn't rock at all.
The guide suggested taking motion sickness medication, but that doesn't help once you're on board. I think it would be better to clearly state in advance that "motion sickness medication is essential" for those who are prone to it. However, they might avoid mentioning this beforehand to maintain a good image.
Additionally, due to the deterioration of the natural environment in recent years, the beautiful coral reefs that were present 20 years ago have significantly decreased, and sea turtles are now rarely seen. The water is often murky (this is all based on what the guide said, so it's not just my impression). It seems that the views may not meet expectations anymore (this is my interpretation).
This tour has been popular for many years, but it might be reaching a transitional period. However, the staff and guides were very friendly.
One more point: when I made the reservation through Veltra, the voucher I received stated "this is not required to bring," but during the boarding process, they asked for proof of the reservation. I was glad I had printed it out just in case.
家族4人で参加しました。私は20年前に参加し、ウミガメや美しい魚が自然の環境で見られたので、子供たちにも見せようと思って参加したのですが・・。
まず最大のポイントは、前回は子供がいなかったので分からなかったのですが、潜水艦乗船までの間の乗り継ぎの船で、かなり船酔いしてしまうということ。我が家だけでなく、他の参加者にもかなり見られたし、中には大人でダウンしている人もいました。確かに少し波は粗いのですが、プレミアムと一般のツアーの乗船場所を回って行く点と、前の回に潜水艦に乗っていた人を帰りのためにピックアップするので、その間15分くらい、揺れる船の上で静止したまま待たないといけないのが辛かったようです。潜水艦自体は全く揺れません。
ガイドの人は酔い止めの薬を飲むよう呼びかけてはいますが、乗船後では何の役にも立ちません。船に弱い人のために、もっと強く事前に「酔い止め必携」を明記した方がいいと思います。ただこれを事前に出すとイメージが悪いので出さないのかもしれないですが・・・。
あと、近年は自然環境の悪化で、20年前はキレイだったサンゴ礁がかなり減り、またウミガメも減ってめったに見られなくなっている上に、海水が濁ることも多い(これらはすべてガイドさんが言っていたことなので、私の印象や創作ではありません)そうで、期待通りの眺望が得られなくなっていることも多いようです(ここは私の解釈)。
長年人気のツアーですが、そろそろ過渡期を迎えているのかもしれないですね。ただ、スタッフ、ガイドさんはとてもフレンドリーでした。
もう1点、ヴェルトラさんで予約をした際に返信されたきたバウチャーには「これは持参不要」とありましたが、乗船手続きの際には予約を取った証拠の提出を求められました。念のためプリントアウトしたものを持っていっておいてよかったです。
| Rating: | |
|---|---|
| Packages: | プレミアム・サブマリン<定員64名>(2018年12月31日まで) |
| Attended as: | Families |
| Posted on: | 2017/08/17 |
| Activity Date: | 2017/08/14 |
Reviewed by: まさぴょん
It was my first challenge, but that feeling was truly wonderful. Seeing Waikiki from the sky with my spouse made me want to shout, "It's all ours!" The only disappointing thing was that we couldn't buy a photo of ourselves flying. It seems we had to request it at the beginning.
初めてのチャレンジでしたが、あの感覚は、ホントに素晴らしいものでした。夫婦で翔んだ空から見るワイキキも、全部俺たちのものだぁ!と叫びたくなりましたよ。
一つだけ残念だったのは、自分達の翔んだ姿の写真が買えなかったこと。最初に頼んでないとダメだったようです。
| Rating: | |
|---|---|
| Packages: | 【期間限定】早朝割引プラン/高さ120メートル |
| Attended as: | Couples |
| Posted on: | 2017/08/17 |
| Activity Date: | 2017/08/14 |
Reviewed by: ムトヤン
The hotel transfer and the captain's Japanese were a bit uncertain, but there aren't any complicated procedures, so you can rest assured. This person, despite their shaky Japanese, occasionally throws in jokes, which can make understanding a bit tricky (laughs).
On the day of the trip, it was quite windy, and my entire family got seasick. They asked us to please vomit at the back of the boat.
The underwater scooter is always held by a diver at the back, so it's reassuring. The first four people won't get wet above the face while riding the bike, but you will definitely get wet when getting off.
The underwater scenery is quite beautiful and full of fish. You can get bread to put in the net, and when you do, the fish come rushing over. A turtle was swimming nearby too!
Snacks were all-you-can-eat, but a South American family was stuffing their bags with them.
After the underwater bike ride, I didn't have the energy to enjoy snorkeling and was completely exhausted on the deck... I was thinking, "Please get me back to land quickly." Everyone else seemed to be having fun... how nice!
They take photos and videos underwater, and you can check them on a computer when you return to the office. If you like them, you can purchase the photos and videos for US$75 in an upload site format. They are very well taken, so I think it's worth buying. You can pay in cash on the spot or wait to pay at the hotel after the transfer.
The staff had slightly fewer smiles, which made me a bit anxious, but I felt they were doing their best while considering safety.
ホテル送迎&船長の方の日本語が微妙で不安でしたが実際にはそんなに難しい手順は無いのでご安心ください。
この方、日本語微妙なくせにたまにジョーク入れるので理解を難しくさせてくれます(笑)
当日はかなり風が強くて我が家族は全員船酔いになりました。吐く方は船の後方でお願いします。
とのことです。
水中スクータは常にダイバーの方が後方で掴んでいてくれるので安心です。
最初の4名までバイク搭乗時に顔から上が濡れませんが、下車時に必ず濡れます。
水中はかなり綺麗で魚だらけです。網に入ったパンをもらえるのでてでモフモフすると魚たちがワーっと寄ってきます。カメさんも近くを泳いでいました!
スナックは食べ放題でしたが、南米系(?)の家族がドンドン自分のBAGに詰め込んでました。
水中バイク後のシュノーケリングを楽しむ余裕はなく、甲板でグッタリしてました。。。
は、早く陸地に返して〜という思いでした。
皆さんは楽しいでらっしゃいました。。。いいなー
水中で写真や動画を撮影してくれているのでオフィスに戻ってパソコンで確認させてくれます。
気に入ったらUS$75で写真も動画もアップロードサイト形式にて購入できます。
非常によく撮れているので購入した方が良いと思います。
代金はキャッシュでその場で支払うか、送迎後にホテルで待っててもらって支払うこともできます。
スタッフの方々はすこーし笑顔が少ないので不安になりますが、皆さんなりに安全面も考慮して一生懸命やられていると感じましたよ。
| Rating: | |
|---|---|
| Packages: | 送迎付きプラン |
| Attended as: | Families |
| Posted on: | 2017/08/17 |
| Activity Date: | 2017/08/14 |
Reviewed by: ムトヤン
I had a very fun experience with a Japanese lady and some joke-loving gentlemen who provided explanations during the tour!
They indicated the direction of the turtles based on the clock, with the front of the boat being 12 o'clock. But sometimes they would tell little lies (laughs) like "Dolphins at 5 o'clock! Whales at 3 o'clock! Just kidding!"
I'm not sure if it was just that day, but they appeared in large numbers all around.
After a bit of movement, we enjoyed snorkeling for the first time at the sandbar, surrounded by lots of fish and coral reefs. The light meal afterward was simple, yet it tasted incredibly delicious!
I highly recommend it.
とっても楽しい日本人お姉さま(&ジョーク好きなオジサマ達)が説明添乗していただけました!
船の前方方向が12時として、時間でカメのいる方角を教えてくれます。
でも時々ウソつきます(笑)イルカ5時!クジラ3時!ウソ!とか。
この日だけなのか分かりませんが、アッチコッチに大量に現れてくれました。
そして少し移動してサンドバーでは初体験のシュノーケリングを大量のお魚さんたちとサンゴ礁と楽しみました。そのあとの軽食は簡単なものなのにとてもとても美味しく感じました!
おすすめです。
| Rating: | |
|---|---|
| Packages: | 軽食付きプラン |
| Attended as: | Families |
| Posted on: | 2017/08/17 |
| Activity Date: | 2017/08/11 |
Reviewed by: akb
I nervously challenged myself to the 90M. It was a lot of fun. Next time, I want to try the 150M!
わたしの方がビクビクしながら、、90Mにチャレンジしました。とても楽しかったです。次回は150Mに挑戦してみたいです!
| Rating: | |
|---|---|
| Packages: | 高さ90メートル |
| Attended as: | Families with Young Children |
| Posted on: | 2017/08/17 |
| Activity Date: | 2017/07/28 |
Reviewed by: Emese
Highly recommend it to any age saw 3-4 sharks probably 10-12 ft each. They are amazing creatures! Mac and Max were very helpful and funny!
Mahalo for joining us!
| Rating: | |
|---|---|
| Packages: | Now Available - Shark Cage Dive without Transportation |
| Attended as: | Families |
| Posted on: | 2017/08/17 |
| Activity Date: | 2017/08/14 |
Reviewed by: moon
The crew was kind and cheerful while working, which made for a pleasant experience. I was able to see a dolphin for a little while, and I also saw a sea turtle. It was tough because the snorkeling mask didn't fit well, and seawater kept getting in. That didn't happen during a different activity the day before. Also, no one received an eco bag.
クルーが優しく楽しげに仕事をしていて
気持ちよく楽しめました。
イルカは少しだけ見れたし、海亀も見れ
ました。
シュノーケリングのマスクが合わないのか
海水が入ってきてしんどかった。
前日の別のアクティビティではそんなこと
がなかったのに。
あと、誰もエコbagもらえませんでした。
| Rating: | |
|---|---|
| Packages: | 11:00出港プラン(~10/31まで) |
| Attended as: | Families |
| Posted on: | 2017/08/17 |
| Activity Date: | 2017/08/14 |
Reviewed by: bukabon
This time, my family of three participated in a five-person buggy ride, and I never imagined that racing through nature in a buggy could be so much fun. The weather was great, the scenery was amazing, and my child was thrilled with the new experience. I would like to stop by Kualoa again during our stay in Hawaii. Thank you very much.
今回、家族3人で、5人乗りバギーに参加したのですが、
大自然の中を、バギーで疾走するのが、こんなに楽しいとは想像できませんでした。
天気も良く景色も最高で、子供も未体験の感覚に喜んでおります。
またハワイ滞在の際には、クアロアに立ち寄りたいと思います。
ありがとうございました。
| Rating: | |
|---|---|
| Packages: | 四輪バギー1時間コース(5名乗り)【2018年3月31日までのご参加】 |
| Attended as: | Families |
| Posted on: | 2017/08/17 |
| Activity Date: | 2017/08/12 |
Reviewed by: ぽてとん
On the day we arrived in Hawaii, our family of four (two adults, a middle schooler, and an elementary schooler) participated. The introduction page mentioned "everyone paddles together" and "participants must be 3 years or older," so I assumed everyone would be paddling. However, when we participated, only the two adults were allowed to paddle. The children, aged 13 and 11, were told by the captain in English, "If I give the oars to the kids, they'll lose them, and that would be a problem," so they could only ride along. Instead, two male helpers paddled with us, but the kids were disappointed, so I wish we had known this when signing up. *I saw in other reviews that it mentioned "it's okay if women and children don't paddle," but in our case, it was more like "the kids wanted to paddle, but they weren't even allowed to hold the oars." The surfing itself was really fun and went by too quickly. Since we only had two runs, it felt a bit unsatisfying.
ハワイ到着日に、家族4人(夫婦・中学生・小学生)で参加しました。
紹介ページには「みんなで息を合わせて漕ぐ」「3歳以上参加可能」などと書かれており、全員で漕ぐものだとばかり思っていましたが、参加してみると、漕がせてもらえたのは大人2人だけ。子供たちは13歳と11歳ですが、船長さんから「子供にオールを渡すと、なくすから困るんだよね~」と英語で言われ、漕がせてもらえず、ただ乗るだけでした。代わりに助っ人さん(男性2人)が一緒に乗って漕いでくれましたが、子供たちはがっかりしていたので、できれば申込時に知りたかったです。※他の方の口コミに「女子供は漕がなくても大丈夫」というような記載がありましたが、私たちの場合は「子供たちも漕いでみたかったのに、オールさえ持たせてもらえない」状況でした。
波乗り自体は本当に楽しくて、楽しすぎて、あっという間でした。2本だけだったので、何だかちょっと物足りないくらいでした。
Thank you very much for participating in the tour. However, I sincerely apologize for not being able to provide the service that met your expectations.
Normally, when children participate, the captain assesses whether they can paddle based on their size at that moment. While it seems there was an explanation from the captain about losing the oars, the actual reason is that it is difficult for children to paddle effectively in the waves. Therefore, we try to have adult customers paddle as much as possible. I deeply apologize for the lack of proper explanation on the activity page before your participation. To ensure that customers do not feel the same way in the future, we have added a note regarding children's paddling on the activity page.
We take your feedback seriously and, together with the operating company, will strive for further service improvement. Thank you very much for your valuable feedback despite your busy schedule.
VELTRA Customer Support Team
この度はツアーにご参加いただき誠にありがとうございます。
しかしながら、ご期待に沿ったサービスを提供できませんでしたこと、心よりお詫び申し上げます。
通常はお子様にご参加いただく場合、船長がその場で身体の大きさなどからパドリングが可能かどうか判断しております。船長よりオールをなくされるためと説明があったようではございますが、実際はお子様に漕いでいただいた場合、波に乗るのが難しいという理由からできる限り大人のお客様にパドリングしていただいてるようです。ご参加前にアクティビティページ上にきちんとしたご説明がございませんでしたこと深くお詫び申し上げます。今後お客様を同じようなお気持ちにさせることがないようアクティビティページにお子様のパドリングに関して注意書きを追加させていただきました。
お客様からのお言葉を真摯に受け止め、催行会社と共に、今後さらなるサービス向上に努めてまいります。
お忙しい中、貴重なご投稿を賜りまして、誠にありがとうございました。
VELTRAカスタマーサポートチーム
| Rating: | |
|---|---|
| Attended as: | Families |
| Posted on: | 2017/08/17 |
| Activity Date: | 2017/08/12 |
Reviewed by: Darren
Had a great time! However, they did not provide fins. That would have made it slightly easier to snorkel. But other than that I thoroughly enjoyed it. Staff was great.
| Rating: | |
|---|---|
| Packages: | Snorkel Cruise (100% Capacity) |
| Attended as: | Friends |
| Posted on: | 2017/08/16 |
| Activity Date: | 2017/08/11 |
Reviewed by: Damon
Great time and great guides. Enjoyed every minute.
| Rating: | |
|---|---|
| Packages: | Zipline Adventure |
| Attended as: | Couples |
| Posted on: | 2017/08/16 |
| Activity Date: | 2017/08/09 |
Reviewed by: マサカリ
We were thrilled to see sea turtles swimming close by, which made the children very happy. The sandbar was incredibly beautiful and left us in awe. The surrounding mountains and the sea were stunning!
It's said that snorkeling is optional, but we decided to give it a try. However, since there were a lot of people, I think the water clarity is better in Okinawa.
It was a great experience for the kids! The staff were very welcoming, and we had a wonderful time on the boat!
ウミガメが間近にプカプカと泳いでいて子供がとても喜びました
サンドバーはとても綺麗で感動しました。周りの山に海とても生えて綺麗でした!
シュノーケリングはしてもしなくても良いとの事ですがせっかくなので行いましたが、たくさんの人数で行うので海の透明度は沖縄の方があると思います!
子供にはいい体験でした!
スタッフの方々がとてもアットホームで船の上も楽しく過ごすことができました!
| Rating: | |
|---|---|
| Packages: | 軽食付きプラン |
| Attended as: | Families |
| Posted on: | 2017/08/16 |
| Activity Date: | 2017/08/12 |
Reviewed by: HAWAII
An 8-year-old was able to handle everything, including the foot push. It was fun.
Note: You can't use a credit card unless you have a photo ID or a passport with you.
8歳児でもフットプッシュ他、すべてこなせました。
楽しかったです。
注意:クレジットカードは写真付きでないとパスポート携帯してないと使えませんよ。
| Rating: | |
|---|---|
| Packages: | 2頭のイルカと泳ぐ!ドルフィン・ロイヤルスイム |
| Attended as: | Families |
| Posted on: | 2017/08/16 |
| Activity Date: | 2017/08/13 |
Reviewed by: ほーちゃん
Since my child turned 10, we decided to try the underwater scooter that we couldn't do last year! We read plenty of experiences beforehand, and we were prepared with motion sickness medication and cold weather gear! Although there were no Japanese-speaking staff, the person who welcomed us and took photos was very polite. The other staff members were also attentive, and honestly, it was the best experience I've had among various tours.
Before boarding the boat, we received instructions on how to use the scooter and signed some documents. We were supposed to watch a video, but it seemed to be skipped due to a late-arriving group. The boat could hold about 25 people and did not have a restroom.
Once we arrived at the spot, we quickly spotted sea turtles swimming around!
We experienced the underwater scooter in pairs, then groups of three, and finally four. Since there were three of us, we were in the middle group. We were told we could snorkel freely while waiting, but we decided to wait on the boat until after our turn with the underwater scooter.
The boat rocked quite a bit. It would have been tough without taking motion sickness medication (laughs).
For the underwater scooter, we started with two scooters, going one by one, creating a time gap. When it was our turn, we had three scooters, and I went down first, followed by my child and then my husband. When my child came up, they took a photo of the two of them, and after my husband joined, they took photos and videos of the three of us. After I came up first, they also took pictures of my child and husband. They even used my handheld camera to take some shots!
Underwater, it was as beautiful as I imagined. The round helmet created a strange view, but various fish gathered around the food, allowing us to enjoy watching them up close, while sea turtles swam above us in a mystical world. The 20 minutes flew by. Snorkeling was also fun, as we spotted sea turtles!
When getting on and off the scooter, you have to dive into the sea, so your face gets wet! Also, the staff gives instructions on how to operate the scooter, so it's manageable even for children.
After everyone finished, we returned to the building where we received the initial briefing to check the photos and videos by group. If we liked them, we could proceed to purchase. We could choose either just photos or a set of photos and videos, with prices varying by the number of people. We got the set for $60. Later, a URL was sent to my email for downloading. They advised downloading on a computer since the data size was large.
On the way back, we were exhausted and fell into a deep sleep (laughs).
Thank you to all the staff for a wonderful time! It was enjoyable, but the waiting times were a bit tough, so I’m giving it one star less.
子供が10歳になったので去年出来なかった水中スクーターに挑戦!
事前に体験談をしっかり読み、酔い止めヨシ!寒さ対策ヨシ!
日本語を話せるスタッフはいませんでしたが、お迎え+写真撮影のお兄さんは、とても丁寧に対応してくれました。他のスタッフさんもキチンと対応してくれ、今まで色々なツアーに参加しましたが、正直、一番感じが良かったです。
船に乗る前にスクーターの乗り方の説明と書類に署名をしました。
ホントはビデオも見るようですが、遅れてきたグループがいたため省略したようです。
船はトイレなしの25人くらい乗れる船でした。
ポイントに到着すると、早くも海亀さんを発見!2、3匹泳いでました。
水中スクーターは2人組→3人組→4人組の順で体験しました。
うちは3人でしたので、真ん中くらい。
待ち時間は、自由にシュノーケルをしていいよ!と言われましたが、水中スクーターをやってからにしようと船で待つことにしました。
船はかなり揺れます。酔い止めを飲んでなかったらヤバかったかも(笑)。
水中スクーターは最初は2台で、1台ずつ潜っていくので時差ができ、上がって来たら次の人…という感じでした。
うちの順番のときに3台になり、私、子供、旦那の順に潜りました。
子供が潜って来たときに、ふたりの写真を撮ってくれ、旦那が合流して3人の写真や動画を撮り、先に私が上がった後、子供と旦那の写真も撮ってくれました。
あと、手持ちのカメラでも撮ってくれました!
水中は、想像通り綺麗でした。被るやつが丸いので不思議な見え方になりますが、
餌に色々なお魚が集まって来て、目の前でお魚を鑑賞し、頭上を海亀さんが泳いでいる神秘的な世界です。あっという間の20分間でした。
シュノーケルも海亀さんを見かけたり、楽しかったです。
水中スクーターは乗るときと降りるときに海に潜って頭を出し入れするので、顔が濡れます!あと、スクーターの操作は、スタッフさんが指示してくれるので子供でも大丈夫です。
全員終了後、最初に説明を受けた建物に戻り、写真と動画をグループごとに確認して、気に入ったら購入手続きへ。写真のみか写真と動画のどちらか選べ、人数によって値段が異なりました。うちは、写真と動画のセットで$60でした。
後日メールアドレスにURLが送られてきて、ダウンロードするやり方です。
データが大きいのでパソコンでダウンロードしてくれ!と言われました。
帰りの車では疲れて爆睡(笑)。
スタッフの皆様、楽しい時間をありがとうございました!
楽しかったのですが、待ち時間の波がきつかったので星マイナス1で。
| Rating: | |
|---|---|
| Packages: | 送迎付きプラン |
| Attended as: | Families |
| Posted on: | 2017/08/16 |
| Activity Date: | 2017/08/15 |
Reviewed by: Peter
That was an awesome adventure! My brother and I had a blast we just wish the ride was at least ten minutes longer. Besides that the crew was very professional but also new how to have a good time. We would definitely do it again. Although for future customers you should add some time for the price! Thanks.
| Rating: | |
|---|---|
| Packages: | X-Treme Ride [1000 feet] |
| Attended as: | Families |
| Posted on: | 2017/08/16 |
| Activity Date: | 2017/08/13 |
Tips and suggestions
Reply from activity provider
An unexpected error has occurred. Please go back to the previous page and try again, or wait a few minutes and try once again.
Thank you very much for participating in the Atlantis Submarine Tour.
I understand that you were hoping for your child to have the same experience, and it must have been disappointing that the views and services did not meet your expectations.
Regarding the boat transfer to the submarine that you mentioned, you are correct that it takes about 15 minutes, and I apologize for not providing this information on the tour page. To prevent similar inconveniences, we have promptly updated the tour page. We have also included information about seasickness on the voucher, so I would appreciate it if you could check that in advance.
As for the voucher, some guests do bring it with them, so we confirm it on the day of the tour, but please rest assured that you can participate by simply confirming the name used for the booking and the number of participants.
Thank you very much for your valuable feedback despite your busy schedule.
VELTRA Customer Support Team
アトランティス潜水艦ツアーにご参加いただき誠にありがとうございます。
この度は、お子様にも同じ体験をしてほしいという想いの元、お申し込みされたにも関わらず、ご期待に叶った眺望やサービスではなかったために、残念なお気持ちだったかと察します。
ご指摘いただいております潜水艦へ乗り継ぐための船につきましては、おっしゃる通り15分ほど乗船していただいておりますが、 ツアーペー上ではご案内しておらず申し訳ございませんでした。
同様のご迷惑をおかけしないためにも、早速ツアーページを更新させていただきました。
船酔いに関するご案内は、バウチャー上に明記させていただいておりますので、事前にご確認いただけましたら幸いです。
バウチャーにつきましては、持参されている方もいるため、当日確認させていただておりますが、お申込み名と参加人数の確認のみでもご参加いただけますのでご安心ください。
お忙しい中、貴重なご投稿を賜りまして、誠にありがとうございました。
VELTRAカスタマーサポートチーム