Oahu
The underwater scooter experience was very valuable and fun. When we went to the sandbar, someone there said they would take pictures and send them to us later, but we received nothing! When I inquired, they said they didn't take any pictures, making it seem like I was lying. That was the worst. Even after they dropped us off at the place to return by boat, we weren't given any instructions on what to do next, and everyone was confused. I understand they want tips, but I wish they had been more thorough until the end. It's really disappointing, especially since the underwater scooter was so enjoyable.
水中スクーターはとても貴重な体験で楽しかったです。サンドバーに行った時そこにいた人が写真を撮ってくれて後で送ってあげると言われたのに何も無し!!問い合わせてもそんな写真撮ってないと言われあたしが嘘ついているかのような対応。最低です。船で帰る場所に下ろしてもらえたあともどうするか指示されず皆さん困っていました。チップ欲しいのはわかるが最後までしっかりして欲しかったです。水中スクーターが楽しかっただけにとても残念です
Thank you very much for participating in the tour.
We sincerely apologize for any discomfort you experienced due to the local staff at the sandbar, despite your enjoyment of the underwater scooter. We also regret the insufficient guidance at the return location, which caused you inconvenience.
We take your feedback seriously and will work with the operating company to improve our services in the future.
Thank you for your valuable feedback during your busy schedule.
Best regards,
VELTRA Customer Support Team
この度はツアーにご参加いただき誠にありがとうございます。
水中スクーターをお楽しみいただいたにも関わらず、サンドバーでは現地の対応でご不快なお気持ちにさせてしまいましたこと、帰りの場所ではご案内が不十分でご迷惑をおかけしましたこと、深くお詫び申し上げます。
お客様からのお言葉を真摯に受け止め、催行会社と共に、今後さらなるサービス向上に努めてまいります。
お忙しい中、貴重なご投稿を賜りまして、誠にありがとうございました。
VELTRAカスタマーサポートチーム
My first parasailing experience! The staff spoke a little Japanese, so even though I couldn't speak any English, I had a great time! They took a lot of photos for me too! Of course, the view from the sky was amazing!
初めてのパラセイリング!日本語も少々喋れるかたでしたので英語が全く喋れない私でも楽しめました!写真もたくさん撮って頂きました!もちろん空から見る景色も最高でした!
I was looking forward to it, but... I decided to go because I heard that the makeup wouldn't come off (considering taking photos), but due to a malfunction with the machine, I ended up soaking wet... This is unacceptable.
楽しみにしていたのですが…
メイクなど落ちないとのことで(写真撮ること考え)決めたのに
機械の不具合?でびしょ濡れ…
ありえません
Thank you very much for participating in the tour. However, we sincerely apologize for not being able to provide you with satisfactory service.
Upon confirming the details with the local operating company, we found that there were no mechanical issues on the day of the tour. However, due to the nature of the water activities, there is a possibility of getting wet when boarding and disembarking from the scooter. We are truly sorry for any inconvenience caused by misleading expressions in the tour page, especially since you were looking forward to the photo opportunities.
To prevent similar inconveniences in the future, we have made improvements to the content on the tour page.
Thank you very much for your valuable feedback despite your busy schedule.
VELTRA Customer Support Team
この度はツアーにご参加いただき誠にありがとうございます。
しかしながら、ご満足いただけるサービスを提供できませんでしたこと、お詫び申し上げます。
今回の内容を現地催行会社に確認させていただきましたところ、当日機械の不具合などはなかったとのことではございますが、
水に入るアクティビティの性質上、スクーターに乗り降りする際に濡れてしまう可能性があるとのことでございました。
写真撮影含み楽しみにされていたにも関わらず、ツアーページの記載内容に誤解を招く表現があり、ご迷惑をおかけして誠に申し訳ございません。
今後同様のご迷惑をおかけしないためにも、ツアーページの記載内容を改善させていただきました。
お忙しい中、貴重なご投稿を賜りまして、誠にありがとうございました。
VELTRAカスタマーサポートチーム
I was looking forward to it, and it was so much fun! It was even more thrilling than I imagined! The weather was great too, it was the best! I want to do it again!
楽しみにしていただけに楽しかったです!
想像以上に高く震えました!!
天気もよく最高!またやりたいです!
I arrived about an hour after low tide, but the water depth was around 20 centimeters, and there were no sandy areas visible as shown in the photos. As mentioned in other reviews, it seems that the area where boats can dock is determined by the company, and larger boats were parked in the areas where the sand was visible. Still, the scenery was beautiful, and I was able to see sea turtles, which was really fun. I almost didn't have enough time!
干潮から1時間後くらいに到着しましたが、水深は20センチくらいで写真のように砂地が見えているところはありませんでした。
他の方の口コミにもありましたが、会社によって船を泊められるエリアが決まっているようで、砂地が見えているエリアには大きな船が泊まっていました。
それでも景色はきれいでしたし、ウミガメも見れて本当に楽しかったです。時間が足りないくらいでした!
From the start, just 10 minutes?! We encountered a pod of dolphins! We were able to meet a group of wild dolphins! The guide was fluent in Japanese, which made it very easy to understand and was really great!
スタート開始から、10分?!
イルカの群れに遭遇ヽ(*^ω^*)野生のイルカの群れと会うことができました!ガイドさんも日本語ペラペラでわかりやすくとてもよかったです!
Thank you for participating this time. We look forward to your next participation. Mahalo!
この度はご参加頂きありがとうございます。またのご参加をお待ちしております。Mahalo!
Our zipline adventure was amazing! I am sure we help set the tone for the morning, but the guys were absolutely great! They were very personable, knowledgeable and really knew how to have fun with us. I would recommend this excursion for anyone who wants a little adventure and wants to have fun doing it!
It was our first time in Hawaii, and although we were not good at English, the guide and the driver were both really nice! We enjoyed parasailing even more than we expected! We could see so many beautiful views in the sky and feel the Hawaiian breeze! They took a lot of photos for us! It truly became a wonderful memory!
初めてのハワイで英語も苦手な2人でしたが、ガイドさんをはじめ、ドライバーの方もすごく感じがよかったです!パラセイリングも予想以上に楽しめました!ヽ(*^ω^*)ノ大空の中でたくさんの景色が見えハワイの風も感じれました!写真もたくさんとってくれました!本当にいい思い出になりました!
What a great night. From start to finish. Would recommend this cruise to everyone
On May 30th, I tried ziplining, which I had been interested in for a while during the Hawaiian holiday. It was refreshing! The views were amazing! As a middle-aged couple at 49, we were as excited as kids! The apple bananas at the water station were delicious. Although no one spoke Japanese, we had a fantastic time. If the price were a bit lower...
5/30ハワイの祝日に以前から興味があったジップラインをやってきました。
気分爽快!景色最高!49歳の中年夫婦 子供のようにはしゃいでしまいました!
途中の給水ポイントでのアップルバナナおいしかった。
日本語は一切通じませんが、めっちゃ楽しかったです。
値段がもう少し安ければ…
It's been almost a week and I still can't get over it! Thank you so much VELTRA and Hawaiian Parasail for accommodating me and my family to parasail with you on Memorial Day! I know it was a holiday and I expected it to be extremely busy and I can't thank you enough that you were still able to get us in! Your staff were very friendly, just wonderful people!!
This was a surprise for my two daughters and we all had a blast! Nice weather, and fantaaaaaaaaastic view!!! Too bad husband and my son could not join us (my son is only 4) but I'll be sure to have them experience this as well when my son is old enough.
The captains are amazing! Kevin and Russell were so much fun, they made our day very relaxing and comfortable, great photographers too! The pictures came out really nice so thank you for capturing the moment we were up in the air, a memory that we will keep forever.
Thank you once again for giving us the opportunity to experience this, we enjoyed it very much!
It was great, i got picked up and he drove out to the northshore, showed us around the town and then the activities started. He was very available to pickup after each activity and drop you off where you wanted to go. Waterfall, snorkeling, shrimp truck, beach time & stand up paddle board, it was great. There are other activities to pick from. He even stopped because he saw a sea turtle was sitting on the beach, so we could see it and take pics, it was great!
We did the extreme and went up 1000 feet. What a great experience. Awesome crew, great energy on the boat, easy check in and absolutely beautiful sights. This was my 2nd time with Extreme Parasailing, I'm going to continue to bring all my friends who come on vacation here to parasail with these great guys. Thank you for a memorable experience.
I slowly rode while looking at Turtle Bay. It felt so nice. The horses were calm and very gentle. I'm sorry for being a heavy lady. It was a very enjoyable and delightful horseback riding experience in Hawaii. They guided us to the shrimp lunch early, so we could eat right away without waiting. It was delicious!
タートルベイを横に見ながらゆっくりと乗馬します。まあ~気持ちのいいこと。
おとなしくてとっても優しい馬たち。重たいオバサンでごめんなさいね。
とても楽しいうれしいハワイでの乗馬体験でした。シュリンプのランチも早めに
案内してくれて待つことなくすぐに食べられました。美味しかった~。
Visited the Ranch as a family of 5. We rented a Raptor for 1 hr since 2 hrs were no longer offered. We drove around in what seemed like a circle for 1 hr. Stopped twice for about 2 minutes and we it was over. The location was beautiful but the tour is overpriced and over rated. Save your money.
I took a ride on the Atlantis at the end of the year.
Before boarding, the staff took a photo with Diamond Head in the background. You can purchase that photo as a large print on the way back for $20 or more, and you can also share it for free using a URL. The photo frame was cute, so I recommend it.
Depending on the season, I wasn't able to see sea turtles or notable fish, which was disappointing. However, I enjoyed the underwater guidance from the local guide, whose Japanese was a bit shaky. The repeated phrase "Jinko no San Goshou" and the corny jokes stuck in my head throughout the trip, and I still laugh when I think about it.
Also, while waiting to board the submarine, there were quite a few Japanese people who were feeling seasick. The boat had vomit bags available, but for those who are prone to motion sickness, I think it would be better to take anti-nausea medication or find ways to avoid getting sick.
年末にアトランティスに乗ってきました。
乗車前に、スタッフの方がダイヤモンドヘッドをバックに
写真をとってくださいました。そのデータは、大きな写真として帰りの船内で
買うこともできる(20ドル〜)し、URLを使えば無料でシェアできました。
写真立てが可愛かったので、オススメです。
季節にもよるのでしょうが、ウミガメやめぼしいお魚を見ることができず、
そこは残念でした。ただ、日本語がたどたどしい現地ガイドさんの、
潜水艦での案内が楽しかったです。たびたび繰り返される
「ジンコーノーサンゴショー」と寒いギャグが旅中耳から離れず、
思い出すと今でも笑ってしまいます。
また、潜水艦に乗るのを待っている間、船酔いを
している日本人の方が、結構な数いらっしゃいました。
船には、ゲロ袋もありましたが、酔いやすい方は、
酔い止めの薬や、酔わないような工夫をされたほうがよいかと思います。
It was our first time in Hawaii for our honeymoon, and our first time snorkeling as well. I was surprised at how many people participated compared to other activities, but we took a bus to the boat harbor, where we boarded the boat and were entertained by the high-energy crew from that point on.
While cruising towards the sandbar, we looked for sea turtles and managed to catch a glimpse of them a few times. However, since it was just a fleeting moment, I think those who want to fully enjoy sea turtles should consider participating in a tour that focuses on them, like those on the North Shore.
Once we arrived at the sandbar, we took a lot of photos first, and then put on our snorkeling masks and moved to a deeper area to enjoy snorkeling. It had been a while since I swam, but thanks to the life jacket, I was able to focus on and enjoy snorkeling without any worries. There were various types of fish, and even as a first-time snorkeler, I had a great time. If I could wish for anything, it would have been nice to have a bit more time to enjoy snorkeling.
I believe that snorkeling will definitely be an essential activity for our next trip to Hawaii.
ハネムーンでお互い初のハワイで、初のシュノーケリングでした。
他のアクティビティに比べて、想像以上に多くの人達が参加されていたのに最初驚きましたが、ボートハーバーにバスで向かい、そこでボートに乗り、その段階からテンションの高いクルーの方たちに楽しませてもらえました。
サンドバーに向かう間にウミガメを探しながらのクルージングでしたが、何度か一瞬見かけるウミガメを見ることが出来ました。(但し、あくまでも一瞬だったので、ウミガメを十分に堪能されたい方は、このアクティビティではなく、ノースショアの観光のコースなどでウミガメを見ることが出来そうなものに参加されたほうが良いと思います。)
サンドバーに到着したら、そこでまずはひとしきり写真を撮り、その後シュノーケルのマスクなどを付けて、深い場所に移動しシュノーケリングを楽しみました。
随分と水泳も久々でしたが、ライフジャケットのおかげで全く心配なくシュノーケリングに集中して楽しめました。
色々な種類のお魚さんが居て、初めてのシュノーケリングでも十分楽しめました。
欲を言えばもうちょっとシュノーケリングを楽しむ時間があったら良かったなぁと思いました。
次回ハワイに行ったらシュノーケリングはまず欠かせないアクティビティになったと思います。
The sandbar only appears during low tide, and when I went, it was high tide, with the water up to my waist. However, during the sunny moments, both the sea and the scenery were amazing. It rained partway through, and the water got murky, so snorkeling was... But I would love to participate again when it's sunny!
サンドバーは干潮の時間にしか砂浜が現れず、私が行った時には満潮で、水面は腰のあたりまでありました。それでも晴れていた時間帯は海も景色も最高でした。途中に雨が降り、水が濁ったのでシュノーケルは・・。だったのですが、晴れているときにもう一度参加したいです!
We went to Hawaii for our honeymoon, and it was our first time trying horseback riding. I had always wanted to try riding, but I was hesitant to jump into multiple activities for several hours, so I booked just a one-hour horseback riding course.
One of my biggest concerns for this honeymoon was that we chose a course at Kualoa Ranch, which is quite far from Waikiki, and it didn't include transportation, so I wasn't sure how to get there. For those in the same situation, here are some tips:
1. Take the number 55 bus, which runs once an hour from Ala Moana Center. (You can check the bus schedule using the DaBus app.)
2. Get off at KAMEHAMEHA HWY + OPP KUALOA RANCH. (There are several bus stops with KUALOA in the name, so be careful not to get off at the wrong one.)
3. Right in front of you as you get off is the entrance to Kualoa Ranch.
For the return trip, there is a bus stop on the opposite side of the road, so I recommend taking the bus back to Ala Moana Center. It took just a little over an hour by bus from Ala Moana Center.
Finally, when it was time for horseback riding, the horses were prepared for the women first. As my wife got on her horse and waited, her horse was already a bit restless. When I got on my horse next to hers, it seemed that our horses didn't get along and started to fight, which scared my wife and almost made her want to quit. However, after changing her horse, we were able to set off.
After that, both my horse and my wife's horse calmed down, and we enjoyed an hour of riding. (My wife was too nervous to fully enjoy the scenery, though...) Just as I was getting comfortable with riding, the hour was up, and I wished there had been a 90-minute option available.
Kualoa Ranch itself is a beautiful and pleasant place, so I would like to try other activities there next time.
ハネムーンでお互い初めてハワイに行き、初めての乗馬に挑戦でした。
乗馬は1度してみたかったけど、あんまりガッツリ何時間も、いくつものアクティビティにいきなり挑戦するのは気が引けたので、とりあえず乗馬だけ1時間のコースを予約していきました。
実は今回のハネムーンで一番気がかりだったことがこのクアロア牧場で、ワイキキから結構遠い所にあるのに、送迎が付いていないコースを選択したため、そもそもどう行っていいか分かりませんでした。
同じ方は結構居るようなので、参考までに記載しますと、
1.アラモアナ・センターから1時間に1本ペースで出ている55番バスに乗ります。
(バスの時間はDaBusのアプリなどで調べると良いです)
2.KAMEHAMEHA HWY+OPP KUALOA RANCH で降ります。
(手前にKUALOAと付くバス停が何個かあるのでお間違えなく)
3.降りてすぐ目の前にクアロア牧場の入口があります。
帰りも反対車線の所にバス停があるので、そこから乗ってアラモアナ・センターまで帰るのが良いと思います。(バスでアラモアナ・センターから1時間ちょっとでした)
いよいよ乗馬となってまずは、女性から先にお馬さんが用意されて案内されていきました。
嫁さんの馬も用意されて乗っかり待っていると、その状態から既にお馬さんが少し暴れていて、私もお馬さんに乗り隣に着いたら、今度は私の馬と嫁さんの馬の相性が合わないらしく喧嘩しだしてしまい、嫁さんが怖がりリタイアしかけましたが、嫁さんのお馬さんを変更してもらいどうにか出発できました。
その後私のお馬さんも嫁さんのお馬さんもおとなしく1時間の乗馬を楽しむことが出来ました。
(嫁さんは緊張しすぎて景色を楽しむまではいけなかったようですが。。。)
私も乗馬に十分慣れてきたところで1時間の乗馬が終わってしまったので、出来たら90分とかのコースがあったらよかったです。
このクアロア牧場自体がとても綺麗な場所で気持ち良い場所だったので、今度は乗馬以外のものもトライしてみたいと思います。
I booked the one-hour course due to time constraints and a question about whether I would be driving the buggy for two hours.
Driving the buggy might require some getting used to at first, but I don't think it's particularly difficult. Instead of using a throttle, you push a lever located where the throttle is, which acts as the accelerator. Those who are used to motorcycles might feel a bit of discomfort. However, you'll get used to it quickly. I was told we would have a trial run at first, but before I knew it, I was on the main course. This means that very few people probably drop out or are forced to drop out.
If you wear your own sunglasses or regular glasses, it seems you don't need to wear the provided sunglasses. Since we are driving off-road, as long as your eyes are protected, that should be sufficient.
We drive through winding off-road paths and cross streams, going through places like the ones shown in the photos. If you have the time, you can enjoy the scenery while driving. However, since the basic premise is to maintain the formation, if you focus too much on that, you might miss some sights. It would be nice to have some extra driving comfort.
The reason I deducted one star is that compared to the two-hour course, there are fewer places to stop. This is obvious, but (laughs). We just passed by places like the dinosaur footprints and spots that seemed to be used in Top Gun. I had some prior information, so I was able to see those, but my friend who came with me seemed to miss them and looked a bit disappointed.
If you have the stamina and time, and are also interested in the movie world, the two-hour course might be recommended. I wasn't that familiar with it, so I enjoyed the one-hour course.
It's reassuring that the guide is Japanese.
1時間コースと2時間コースがあったので、時間の都合上と、
2時間もバギーを運転するの?という疑問があったので、
1時間コースで予約しました。
バギーの運転は最初はコツがいるかもしれませんが、
特に難しいものではないと思います。
スロットルではなく、スロットルのところについているレバーを押すとアクセルという感じです。バイクとかで慣れている人は少し違和感があるかもしれないですね。
でも、すぐ慣れます。最初お試しで走るって言われたんですが、
気付けば本コースに入ってたようです。
つまりは基本ドロップアウトする人・させられる人はほとんどいないんでしょうね。
自前のサングラスや普通のメガネをしていれば、
用意されたサングラスはしなくていいようです。
とりあえず、オフロードを走るので、目が保護されてればいいようなので。
オフロードをくねくね走り、小川も超えて、
写真にもあるようなところを走ります。余裕があれば景色を十分堪能しながら走れます。
ただ、基本隊列を乱さず走ることが前提なので、そこに意識集中していると、
見逃すこともあるかも。運転に余裕があるといいですよね。
ただ、星を一つ減らしたのは、
2時間コースとくらべて、立ち寄れる場所が少ないこと。
当たり前ですが(笑)
途中恐竜の足あとのところや、トップガン?で使われたようなとことか?
完全に横を通り過ぎただけです。
自分はある程度事前情報があったので、それを見れたのですが、
一緒に来ていた友人は気づかずスルーしたみたいで、少し残念そうでした。
体力と時間があって、映画の世界にも興味が深いようなら、
2時間コースがおすすめかもしれないですね。
俺はそこまで詳しくなかったので、1時間で楽しめました。
ガイドも日本人の方が案内してくれるので、安心です。
We did the Diamond Head and Manoa Falls hikes. Both were very different and beautiful in their own ways. We are glad we did the Diamond Head hike in the early hours and were able to do the Mania Falls hike during the heat of the day since it was a cooler hike. Advice: take plenty of bug spray for the Manoa Falls hike! And as a side note, Romero our tour driver was fantastic! He told us some local history and gave us advice on places to go and eat.
Mahalo
Kaimana Tours
I was able to see both dolphins and sea turtles clearly with my own eyes! I was especially thrilled to see the sea turtles up close and even swim with them. I also encountered a pod of dolphins several times, but they were too fast for me to get close… However, I could always hear their "kyu kyu" sounds, which was very soothing even when I got tired from swimming. I definitely want to participate again the next time I go to Hawaii.
イルカもウミガメも肉眼でしっかり見れました!
特にウミガメはかなり近くで見て、一緒に泳げたので、めちゃくちゃうれしかったです。
イルカも何度か群れに曹禺できたのですが、泳ぐのが早いため、近づく事はできませんでした…
ただ、「キュキュ」という鳴き声が常に聞こえてきてたので、泳ぎ疲れた時でもかなり癒されます♡
次にハワイに行く時も、必ず参加したいです。
Thank you for participating! It is said that the ocean in Hawaii has a healing effect. We hope you will join us again when you come back to Hawaii. Mahalo!
この度はご参加頂きありがとうございました!ハワイの海そのものに癒し効果があると言われております。またハワイにお越しの際にも是非ご参加頂きたいと思います。Mahalo!
The zipline at Kualoa Ranch is a great option. One of the advantages of the Keana Farm is that you can choose the zipline alone, which is not possible at Kualoa, and it includes round-trip transportation. At Kualoa, you can opt for round-trip transportation if you select other tours like the buggy, but if you choose the zipline alone, transportation is not included, making it difficult to get there.
You will zipline seven times with a group of ten people and three local foreign guides over about three hours. The tour description mentions a buggy ride (1.5 hours), but this does not refer to a self-driven buggy like at Kualoa, nor is it actually 1.5 hours; it refers to about a 20-minute buggy ride between the first and second ziplines.
While it seems like snacks are included, it's better to assume there will be almost none. The ziplining itself is very enjoyable, and the foreign guides are cheerful and entertaining. They are also very thorough about safety, which gives a sense of reassurance that the staff is well-trained.
Perhaps because it’s a tour for foreigners, the pickup vehicle did not arrive at the scheduled time (laughs). It takes about an hour and a half to get to Keana Farm from Waikiki, which felt very far. It would be good to have warm clothing to endure the cold car interior. No Japanese is spoken at all. I would like to go again.
クアロア牧場でもできるジップライン。こちらのケアナファームの良い点はクアロアでは不可のジップライン単独の選択+往復送迎があること。クアロアの場合、バギーなどの他のツアーを併せて選択すると往復送迎可能だが、ジップライン単独で選択すると往復送迎が付いていないので行きづらい。
10人1組に3人の現地外国人ガイドでジップラインを7本、約3時間かけてやります。
ツアー説明文にバギー(1.5時間)と書いてありますが、これはクアロアのような自分で運転するバギーでもなければ、1.5時間でもなく、1本目と2本目のジップライン間の移動のための20分ぐらいのバギー移動のことを指します。
軽食がついているかのような説明がありますが、ほぼないと考えておいた方が良いです。
ジップライン自体は非常に楽しく、また外国人ガイドも非常に陽気で面白いです。またとにかく徹底して安全に配慮されていますので、スタッフの教育がなされている感があり安心できます。
外国人用のツアーだからかもしれませんが、ピックアップの時間に送迎車は来ません((笑))
ケアナファームまでワイキキから1時間半。非常に遠いと感じました。
冷蔵庫のように冷えた車内での移動に耐えられる防寒着があると良いです。
日本語は全く通じません。
また行きたいと思っています。
The day after arriving in Hawaii, I had a parasailing reservation for 8 AM, so I was excitedly waiting at the designated hotel around 7 AM. The pickup time was 7:10, but even after 5 minutes and then 10 minutes, no one showed up. The reservation details mentioned to call the local office if no one arrived after 10 minutes, but the next item stated that the local office opened at 7:30. Even after that time passed, no one came, and eventually, when the hotel front desk called xtremeparasail, they said there was no reservation for 8 AM that day. My excitement about being in Hawaii vanished, and I felt down, wondering who was lying. The only availability was the day before I was set to leave, so I had them make a reservation for that day at the front desk. The parasailing experience itself was amazing, but I wish the local office had communicated more effectively.
ハワイについた翌日に8時からのパラセーリングに予約していたので 指定ホテルで ウキウキドキドキしながら 7時ころから 待ってました。ピックアップ時間は7時10分でしたが 5分たっても10分たってもきません。予約の詳細には10分たってもこなかったら 現地事務所に電話するように書いてありましたが その次の項目に現地事務所の開始時間は7時半からと書いてありました。半になってもこなくて結局宿泊ホテルのホテルのフロントから xtremeparasailにかけてもらうと その日の8時からの予約は入ってなかったとのこと。ハワイついて ウキウキの気持ちはふっとびました、 どちらが嘘ついてると暗い気持ちでした。帰る前日しかあいてなく フロントでその日に予約いれてもらいました。パラセーリング自体は最高でした、が 現地事務所ともう少ししっかりやりとりして欲しいと思いました。
It was Awesome, staff was Nice and made sure we were safe. Had lots of fun.
It was a good sailing and snorkeling activity.
It could be better with some more time snorkeling and maybe in different places with more fish variety.
I had always dreamed of swimming in a sea with dolphins, so I decided to enroll in Dolphin University, which offers many activities.
The meeting time was early, just past 6 AM, and while I felt a bit sleepy, I was excited.
On the bus, the Japanese staff provided explanations in Japanese about safety precautions in case of emergencies and how to use the snorkeling masks, which was reassuring.
I also learned how to deal with seasickness, and then we set sail! The sea breeze was cold during the ride, so I recommend bringing a jacket. Also, since the boat gets quite wet, it's essential to either bring a bag that can get wet or waterproof gear.
The sea was truly beautiful, with incredibly high visibility underwater! We set off on the boat and performed a ceremony to pray for the safety of E Ho Mai, releasing plumeria flowers into the sea. It was a blessed day with perfect weather. We encountered a lot of dolphins unexpectedly. I had heard that seeing wild dolphins depends on luck, but I was fortunate. I am grateful for such a wonderful day, and I even got to see a sea turtle.
Snorkeling was thrilling as I saw many beautiful fish.
The staff entertained us by diving and making bubble rings. On the way back to the boat harbor, we enjoyed hamburgers, snacks, and drinks. It seemed that the equipment was malfunctioning that day, so we didn't have hula, but it was still very fulfilling.
I received a bag as a substitute for a diploma and headed home. It was truly a fun time. Ahalo!
イルカのいる海で泳ぐのが憧れでしたのでアクティビティが多いイルカ大学に入学を決めました。
集合時間が6時過ぎと早く、眠いな~と思いつつも楽しみでした。
バスの中では日本人スタッフから非常時の際の注意事項や、シュノーケルマスクの使い方などを日本語で説明を受けるので安心でした。
船酔いの対処方法も聞きいざ出港!!移動中海風が寒いので上着をオススメですね。後は、船の中は水びたしになるので、濡れてもいいバックでいくか、防水グッズは必須です。
海は本当にキレイでした。海の中も透明度がものすごく高い!ボートで出発してE Ho Maiの安全を祈る儀式でプルメリアを海に。
この日は本当に恵まれた日で、天気は最高。
イルカもいきなり沢山遭遇しました。
野生のイルカなのでその辺は運次第ときいていましたが幸運でした。
恵まれた日で感謝です。海カメまで見れました。
シュノーケルはたくさんのキレイな魚が見れて興奮。
スタッフさんが潜ってバブルリング作って見せてくれたりと、盛り上げてくれます。
ボートハーバーに戻る間にハンバーガーとスナック&ドリンクを頂き、この日は機械の調子が悪かったようでフラはなくなりましたが、とても充実していました。
卒業証書かわりのバッグを頂いて帰路へ。
本当に楽しい時間になりました。ahalo!
Thank you for participating this time. We also appreciate your advice for those who will be joining us in the future or are considering participating. Our staff is working hard every day to provide everyone with a better tour, so we look forward to your continued support. Mahalo!
この度はご参加頂きありがとうございました。またこれからご参加頂く方やご参加を検討頂いているかたへのアドバイスもありがとうございます。より良いツアーを皆様へ提供出来るようスタッフ一同毎日頑張っておりますので、これからも応援宜しくお願い致します。Mahalo!
The 8:00 pickup was delayed, so when I called, they answered in English. The voucher stated that both English and Japanese support were available, but when I asked for a Japanese speaker, I was told there wasn't one. After waiting for a while, I was picked up, but upon arriving at the information center, I was told, "Let's go on the boat!" within a minute, without any instructions on how to operate the Sea Bob. I was left feeling anxious and confused.
The weather was rainy and extremely cold, and despite the voucher stating that warm coffee and tea would be provided, we were given ice-cold water. While the weather is no one's fault, it was freezing, and the pickup vehicle had the air conditioning on full blast, making me shiver the entire time.
Since I was the first to finish, I had to wait for the last group to finish while enduring terrible boat swaying. I was told that snorkeling was an option, but that was the least of my concerns. Although it was stated that we would have 15 minutes on the Sea Bob, it was less than 10 minutes.
I believe it was a valuable experience, and the underwater scenery was beautiful, and I even saw a sea turtle. However, since the experience was heavily affected by the weather, I discussed with other Japanese participants that the price was too high for what we received, especially considering the additional cost for photos.
8:00ピックアップが遅れたので電話をすると英語で出ました。バウチャーには英語、日本語対応と書いてありJapanese speaker pleaseと言ったところいないと言われた。
しばらく待ってピックアップされたが案内所について1分でさあ、船で行こう!とシーボブについての操作方法をなにも聞かされていないのにも関わらず君たち1番に行ってと言われて何もわからず不安しかなかった。
天気は雨でものすごく寒かったしこちらもバウチャーに暖かいコーヒー紅茶用意してあると書かれていたにも関わらずキンキンに冷えた水。
天気はだれのせいでもないのだが極寒で、ピックアップの車も冷房がすごく、終始震えていました。
1番に終わったのでその後最後の方々が終わるまで酷い船揺れの中ひたすら待っていた。
シュノーケリングもできるよと言われたがそれどころではない。
シーボブも15分回れると書いてあったにもかかわらず10分もなかった。
貴重な体験を出来たと思うし海の中は綺麗で海亀も会えました。
しかし天気に左右されまくったので写真代別でこの値段は高すぎると同じ日本人参加者と話していました。
Thank you very much for participating in the tour. However, I sincerely apologize for not being able to provide you with satisfactory service.
Regarding the delay in pickup, there may be slight delays due to traffic conditions, but I understand that it must have been concerning for you when no one arrived despite waiting as instructed. Additionally, I apologize for the inconvenience caused by the outdated information regarding the language display and the included items (warm coffee and tea) from the local operating company. To prevent similar issues in the future, we have promptly corrected the information.
Furthermore, I have confirmed with the local operating company regarding the experience time for the sea bob, and they reported that the usual experience lasts for 15 minutes, and they had allocated the same amount of time on the day of your tour. I hope you can understand this.
We take your feedback seriously and will work together with the operating company to further improve our services in the future.
Thank you very much for your valuable feedback despite your busy schedule.
VELTRA Customer Support Team
この度はツアーにご参加いただき誠にありがとうございます。
しかしながら、ご満足いただけるサービスを提供できませんでしたこと、心よりお詫び申し上げます。
ピックアップの遅れにつきましては、交通事情などにより若干遅れる場合もございますが、ご案内通りにお待ちいただいても迎えが来ないため、不安なお気持ちだったかと察します。
また、現地催行会社の言語表記と含まれる物(暖かいコーヒーと紅茶)に関する表記に関しましては、情報が更新されておらず、ご迷惑をおかけし誠に申し訳ございません。今後同様のご迷惑をおかけしないためにも、表記は早急に修正させていただきました。
なお、シーボブの体験時間について現地催行会社に確認しましたところ、通常15分間は体験していただいており、当日も同様の時間を設けていたとの報告を受けてはおりますこと、ご理解いただけますと幸いです。
お客様からのお言葉を真摯に受け止め、催行会社と共に、今後さらなるサービス向上に努めてまいります。
お忙しい中、貴重なご投稿を賜りまして、誠にありがとうございました。
VELTRAカスタマーサポートチーム
This dinner cruise was excellent. I recommend doing this for everyone. I would definetly do it again.
Trip was awesome! Would definetly do it again. The tour guide Angela was great!