Reviewed by: Shm
We loved it! Show was so good and the performers were amazing and so attentive. Highly recommend!!!
| Rating: | |
|---|---|
| Attended as: | Families with Young Children |
| Posted on: | 2018/07/15 |
| Activity Date: | 2018/07/12 |
Reviewed by: Ed B
Great food, great service. The only thing I might add is to provide something to crack open the lobster
| Rating: | |
|---|---|
| Packages: | Standard Package |
| Attended as: | Couples |
| Posted on: | 2018/07/02 |
| Activity Date: | 2018/06/29 |
Reviewed by: David
This was a last minute thing that we decided to do - and we're sure glad that we did.
Was a great night with good food and good entertainment to follow. Rose was our server and what a fantastic job she did, she had a number of tables to look after (as servers do over there) yet she gave intimate tables of two just as much as large group tables.
Overall a well run experience from pickup to drop off couldn't fault it at all
| Rating: | |
|---|---|
| Attended as: | Couples |
| Posted on: | 2018/06/26 |
| Activity Date: | 2018/06/20 |
Reviewed by: Sloftin
Entertainment was great. There was always something going on if you don't be careful you will miss the sunrise. I was beautiful.
| Rating: | |
|---|---|
| Packages: | Pacific Star Dinner Buffet, Polynesian Show & One Cocktail |
| Attended as: | Couples |
| Posted on: | 2018/06/25 |
| Activity Date: | 2018/06/21 |
Reviewed by: Tue
We went for my daughter's graduation, we had a great time. The food was ok, but the performances and audience involvement made up for it. My kids really enjoyed it! The sunset was amazing!!! This is a must do activity.
| Rating: | |
|---|---|
| Packages: | Pacific Star Dinner Buffet, Polynesian Show & One Cocktail |
| Attended as: | Families with Young Children |
| Posted on: | 2018/06/22 |
| Activity Date: | 2018/06/19 |
Reviewed by: matsu
I booked a tour for the next day while I was there. I received a confirmation email and waited at the pickup location on the day of the tour, but after waiting for over 20 minutes, no one showed up... I couldn't speak English, so I had to call, and with the help of the hotel staff, I managed to convey my issue. It seems the tour company said there was no reservation. In the end, I took a taxi to the boat and got a refund for the taxi fare, so I was able to participate in the tour after all. Since I didn't incur any financial loss, I asked Veltra to check the situation after returning home, and they responded sincerely. The tour itself was fine (I even saw a whale, albeit just a little), but it might be a bit risky to make last-minute reservations.
現地にいる時に翌日のツアーを予約しました。
予約完了メールも来て、当日迎えの場所で待っていましたが20分以上待っても来ず…英語が喋れないけど電話するしかない、とホテルの人に手伝ってもらいなんとか要件を伝えると、予約が入っていないとツアー催行会社から言われたようで…
結局タクシーで船のところまで行ってタクシー代を返金してもらえ、ツアーに参加することが出来たのでなんとかなりました。
金銭的に損をしたわけではなかったので、帰国後ベルトラさんに状況確認だけお願いしたところ誠実に対応してくださいました。
ツアー自体は問題ありませんでしたが(鯨もちょこっとだけ見れました)、直前の予約は少し注意が必要かもしれません。
| Rating: | |
|---|---|
| Packages: | 家族割引!ホエールウォッチ |
| Attended as: | Friends |
| Posted on: | 2018/06/20 |
| Activity Date: | 2018/01/27 |
Reviewed by: Bob
The two guides were very friendly and informative. They helped us to understand what it takes to produce an entertaining television program that has spanned so many years.
| Rating: | |
|---|---|
| Packages: | Lunch at McGarrett's |
| Attended as: | Solo Travelers |
| Posted on: | 2018/06/17 |
| Activity Date: | 2018/06/14 |
Reviewed by: Penny Stevenson
I was excited about the tour, being a keen Hawaii Five-0 fan & was very happy when I was accepted as a solo traveller. The tour was described as being 4 to 4 1/2 hr duration. I was picked up at 8.15 am & by 11.45 am we were heading back to our hotel. There were two vans with four people in each meeting up at stops along the tour route.
Our Guide was very knowledgeable but I felt she was bored & repeating everything by rote. I still don't know her name as she didn't bother to introduce herself. She could have made the whole morning a lot more interesting. I do appreciate all the locations we were shown & background information we were given.
I felt very rushed & would have appreciated more time to take photographs. Also, being allowed out of the van at the National Cemetery would have been better than trying to get photos out of the windows of the van. The same at the Studios. If the tour lasted another 1/2 hour it would not have been so rushed & maybe a couple more locations could have been included. eg .Aloha Tower or where the Shrimp Truck is located.
I hope I might get another chance to do this tour again. Keeping the tour group small is a great idea.
| Rating: | |
|---|---|
| Packages: | Lunch at McGarrett's |
| Attended as: | Solo Travelers |
| Posted on: | 2018/06/16 |
| Activity Date: | 2018/06/07 |
Reviewed by: mcavalheiro
This was my second time at Chief's Luau and I got say... i love the new location. The new venue is so beautiful. Chief Sielu is the best luau host in Hawaii, he is funny, entertaining and for sure he is what makes this luau so special. The dancers and the musicians are really good and the fire-knife dance is breath taking. The food is delicious and the buffet has a lot of variety. It was a lovely evening and I recommend this luau to everyone, specially families and couples.
| Rating: | |
|---|---|
| Attended as: | Families |
| Posted on: | 2018/06/05 |
Reviewed by: Enjoyed
Watching the sun set was beautiful! The entertainment and food was good, especially the unlimited crab legs.
| Rating: | |
|---|---|
| Attended as: | Couples |
| Posted on: | 2018/05/25 |
| Activity Date: | 2018/04/23 |
Reviewed by: Yuu
It is very windy on the boat, so a jacket is essential. I was quite disappointed that I couldn't encounter any whales, but in the end, I was able to see a whale, so it was really great!
船の上はとても風が強いので、上着は必須です。
なかなかクジラに遭遇できず、残念に思っていたが、最後の最後にクジラを見ることが出来たのでとてもよかったです!
Thank you very much for joining our cruise. We are delighted to hear that you were able to observe whales at the end. Please do come again. All of our staff are looking forward to welcoming you back.
Star of Honolulu
この度は私共のクルーズにお越し頂き、誠に有難うございました。
最後に鯨を観測いただけたとの事、嬉しく思います。
是非また、お越し下さい。
スタッフ一同お待ち申し上げております。
スターオブホノルル
| Rating: | |
|---|---|
| Packages: | ホエールウォッチ<2020年12月31日まで> |
| Attended as: | Friends |
| Posted on: | 2018/05/25 |
| Activity Date: | 2018/02/26 |
Reviewed by: cello vista
Only comment for improvement would be the food and the entertainment. Seemed that it was better when I went 5 years ago. There was a larger variety of food as well as more talented entertainment
| Rating: | |
|---|---|
| Packages: | Pacific Star Dinner Buffet, Polynesian Show & One Cocktail |
| Attended as: | Couples |
| Posted on: | 2018/05/13 |
| Activity Date: | 2018/04/17 |
Reviewed by: tn1327
Knowing that I could enjoy both the sunset and fireworks on Friday night, I finally boarded the dinner cruise I had been longing for. After 23 years since we first came to Hawaii for our honeymoon, it was a special trip for just the two of us. We received blessings from the captain during our vow renewal, making it a truly memorable conclusion to our journey.
金曜日の夜に夕陽と花火の両方が楽しめると知って、念願のディナークルーズに乗船した。新婚旅行でハワイに初めて来てから23年、夫婦水入らずのハワイ。バウリニューアルで船長に祝福してもらって、感動の旅の締めくくりとなりました。
Thank you very much for joining our cruise.
It's been 23 years since you last visited Hawaii, and I can imagine the lovely couple renewing their vows.
I am truly happy that we could assist in making your important trip a little more special.
Please do come again.
All of our staff are looking forward to welcoming you back.
Star of Honolulu
この度は私共のクルーズにお越し頂き、誠に有難うございました。
23年ぶりのハワイで、バウリニューアル、素敵なご夫婦が目に浮かびます。
少しでも、大切なご旅行のお手伝いが出来ました事、心より嬉しく思います。
是非また、お越し下さい。
スタッフ一同お待ち申し上げております。
スターオブホノルル
| Rating: | |
|---|---|
| Packages: | 【2023年12月30日まで】人気!3スターディナー |
| Attended as: | Couples |
| Posted on: | 2018/05/06 |
| Activity Date: | 2018/04/20 |
Reviewed by: andia jones
Loved the cruise.Loved the entertaintment.The food was very good.Love the beautiful sunset.
| Rating: | |
|---|---|
| Attended as: | Couples |
| Posted on: | 2018/05/01 |
| Activity Date: | 2018/04/21 |
Reviewed by: Lau
Fantastic experience and kids loving it!!!!!!!!!!!
| Rating: | |
|---|---|
| Packages: | 2.5 Hour Afternoon Premier Cruise with Lunch Buffet & Roast Beef Carving Station |
| Attended as: | Families with Young Children |
| Posted on: | 2018/04/28 |
| Activity Date: | 2018/04/03 |
Reviewed by: Leona
An excellent tour but great tour guides. Exceeded my expectations!!
| Rating: | |
|---|---|
| Packages: | Lunch at McGarrett's |
| Attended as: | Solo Travelers |
| Posted on: | 2018/04/26 |
| Activity Date: | 2018/04/23 |
Reviewed by: Denise
This was so much fun, the crew were so great and helpful. They went out of their way to make the night special. The food was the best, nice and fresh outstanding
Thank you
Denise, Kathy and Carol
| Rating: | |
|---|---|
| Packages: | Pacific Star Dinner Buffet, Polynesian Show & One Cocktail |
| Attended as: | Friends |
| Posted on: | 2018/04/24 |
| Activity Date: | 2018/04/21 |
Reviewed by: Ron Kucinski
My overall experience with our Hawaii Five-0 tour was absolutely fantastic! Much more than we expected. Amy the tour guide really did an awesome job! I highly recommend her to conduct tour!
| Rating: | |
|---|---|
| Packages: | Lunch at McGarrett's |
| Attended as: | Couples |
| Posted on: | 2018/04/16 |
| Activity Date: | 2018/04/13 |
Reviewed by: Jessica
Great time. You have access to all decks. Naturalist answers all question. Plenty of seating. Servers available for sodas and coffee and cocktails. Breakfast is optional at additional charge. Bring your camera for photos of whales and view of waikiki. Enjoyed very much. Tour was wworrth. The money for sure. We did early bird . We were back before lunch time. Bring light jacket for early morning. You will enjoy this ride. Super big ship very stable. Stay on deck for best views. They know exactly where the whales are.
| Rating: | |
|---|---|
| Packages: | 2-hour Morning Whale Watching Cruise |
| Attended as: | Families |
| Posted on: | 2018/04/14 |
| Activity Date: | 2018/03/19 |
Reviewed by: ミーコ
Since it was the last day for whale watching registration, I can only say that it was disappointing to just get on the boat. I wish I had gone during the breeding season when we could have definitely seen them. It's just one word: disappointing.
ホエールウオッチング最終日受付ということもあり?ただただ、船に乗っただけで、残念としか言いようがありません。確実に会える産卵期にすればよかったかと。残念の一言です
Thank you very much for participating in our cruise. We are very sorry that you were unable to enjoy whale watching this time. Please do come back and try again. All of our staff are looking forward to welcoming you.
Star of Honolulu
この度は私共のクルーズにご参加頂き、誠に有難うございました。
今回は鯨の観測をお楽しみいただけず、大変残念に思います。
是非またチャレンジしにいらして下さい。
スタッフ一同お待ち申し上げております。
スターオブホノルル
| Rating: | |
|---|---|
| Packages: | 家族割引!ホエールウォッチ |
| Attended as: | Couples |
| Posted on: | 2018/04/10 |
| Activity Date: | 2018/04/05 |
Reviewed by: andy
I had prepared myself because someone mentioned that the whales appear small. Indeed, they seem very far away. There aren't any boats that can get close, so it can't be helped, but you can still see them properly. It's impossible to take pictures with a mobile camera because they are too far away. Even when zoomed in the most, it looks like this. Keeping that in mind, I think it's a good cruise to join.
鯨が小さく見えると書いていた方が居たので覚悟はしていました。
やっぱり、すごく遠くに見えると言う感覚です。
近くに行ける船がないからしかたないですが、ちゃんと見れます。
携帯カメラでは遠すぎて撮影は無理です。
1番ズームにして撮影してもこんな感じ。
それを頭において、参加すればいいクルーズだと思います。
Thank you very much for joining our cruise.
To protect the whales' ecology, we maintain a certain distance, but on some days, friendly whales may come close or show off their impressive jumps.
We hope you will challenge yourself to search for those whales again.
All of our staff are looking forward to your next visit.
Star of Honolulu
この度私共のクルーズにご参加頂き、誠に有難うございました。
鯨の生態を守る為、一定の距離を保っておりますが、日によっては、フレンドリーな鯨が近くまで来てくれたり、豪快なジャンプを見せてくれる事もございます。
そんな鯨たちを探しにまたチャレンジしていただければと思います。
またのお越しをスタッフ一同お待ち申し上げております。
スターオブホノルル
| Rating: | |
|---|---|
| Packages: | 家族割引!ホエールウォッチ |
| Attended as: | Families |
| Posted on: | 2018/04/09 |
| Activity Date: | 2018/03/20 |
Reviewed by: ウッチー!
I am 46 years old. My wife and I went on a trip to Hawaii to celebrate our 25th wedding anniversary. During that time, we participated in this tour and created the best memories. The weather was nice, and while watching the sunset, we reaffirmed our love for each other. Since we didn't have a wedding ceremony in a church, my wife was moved to tears! Our spirits were high, and even though it wasn't suggested, we ended up sharing a vow kiss... The only disappointment was that the champagne we added as an option was served quite late in the course, and we couldn't finish it. I wish it had been on the table from the beginning... We ended up adding champagne unnecessarily. However, it was a very meaningful dinner and time, and we were extremely satisfied!
46歳です。妻と2人で25周年の結婚記念日にハワイ旅行にいきました。
その際、このツアーに参加して最高〜の想い出ができました。
天気も良く、沈む夕日を眺めながら改めて、2人の愛を誓い合いました。
教会での挙式をしていなかったので、妻も目を潤ませて感動していました!
気分も高まり、言われてもいないのに誓いのキスなんかしちゃいました・・・。
残念だったのは、オプションで追加したシャンパンが、コースのかなり後で出てきて、飲みきれなかった事ぐらいですね〜。
最初から、テーブルに出ていて欲しかった・・・。
無駄にシャンパンを追加してしまいました。
でも、とても有意義なディナーと時間で、大満足です!
Thank you very much for choosing our cruise to celebrate your important 25th wedding anniversary. We are very pleased to hear that you were able to create wonderful memories with your vow renewal.
Regarding the champagne, we will share your comments internally and use them to improve our services in the future. Thank you for your valuable feedback.
We hope you both will come back again. All of our staff are looking forward to welcoming you.
Star of Honolulu
この度は大切なご結婚25周年のお祝いに私共のクルーズをお選び頂き、誠に有難うございました。
素敵なバウリニューアルの思い出をお作り頂けました様で大変嬉しく思います。
シャンパンの件に付きましては、頂きましたコメントを社内で共有させて頂き、今後のサービス改善に役立たせて頂きます。
貴重なご意見有難うございました、
是非またお二人でお越し下さい。
スタッフ一同お待ち申し上げております。
スターオブホノルル
| Rating: | |
|---|---|
| Packages: | 【2023年12月30日まで】豪華!5スターディナー |
| Attended as: | Couples |
| Posted on: | 2018/04/08 |
| Activity Date: | 2018/03/15 |
Reviewed by: DonzGC
Unfortunately we did not see any whales - they did offer a free return trip but we did not have the time to take this offer up.
I understand it is a gamble - but the weather was very bad and windy - locals told us that when the water is that rough you tend not to see whales - maybe they should have given us option prior to boarding.
Thanks.
| Rating: | |
|---|---|
| Packages: | 2-hour Morning Whale Watching Cruise |
| Attended as: | Couples |
| Posted on: | 2018/04/07 |
| Activity Date: | 2018/03/14 |
Reviewed by: トム達
I was able to see the whale, but it felt a bit pointless because it was too small. I think it's better to be prepared for a little seasickness since it moves at a right angle to the waves.
くじらは見れましたが、小さ過ぎてあまり意味はなかったような気がします。波に直角に動くので少し酔うことは覚悟した方が良いと思います。
Thank you very much for joining our cruise. We are very sorry that you were not able to fully enjoy the whale watching this time. Please do come back and give it another try. All of our staff are looking forward to welcoming you again.
Star of Honolulu
この度は私共のクルーズにお越し頂き、誠に有難うございました。
今回は鯨の観測を十分にお楽しみいただけず、大変残念に思います。
是非またチャレンジしにいらして下さい。
スタッフ一同お待ち申し上げております。
スターオブホノルル
| Rating: | |
|---|---|
| Packages: | ホエールウォッチ<2020年12月31日まで> |
| Attended as: | Couples |
| Posted on: | 2018/04/07 |
| Activity Date: | 2018/03/15 |
Reviewed by: しだわ
We couldn't see the whales due to the heavy rain.
The warranty period is until the end of April. Our family is scheduled to return the next day.
At the very least, the warranty period should be free‼️
I will never participate again.
大雨でクジラは見れず
保証期間は、四月いっぱい
次の日に帰国予定の我が家
最低でも、保証期間はフリーにすべき‼️
二度と参加しません。
Thank you very much for boarding with us this time. We appreciate your valuable feedback. We would like to work on improvements as a team for future challenges.
この度はご乗船頂きまして、誠に有難うございます。貴重なご意見、有難うございます。今後の課題として、スタッフ全員で改善に取り組みたいと思います。
| Rating: | |
|---|---|
| Packages: | 家族割引!ホエールウォッチ |
| Attended as: | Families |
| Posted on: | 2018/04/05 |
| Activity Date: | 2018/04/02 |
Reviewed by: バックパッカー6
I expected it, but I didn't see any whales at all. As others have mentioned, the air conditioning was too strong, and it was really cold. Just wearing a T-shirt feels like I might catch a cold in Hawaii. Be sure to bring something to wear over it. There was also a children's program to keep the kids entertained, but there were too few participants, so it seemed impossible for everyone to join (laughs).
予想はしてたもののホエールは一切見れませんでした。他の方も書いているとおり冷房が効き過ぎて寒すぎます。Tシャツ1枚ではハワイで風邪をひきそうです。羽織るものは必ず持参して下さい。子供を退屈させないために子供用プログラムも用意されていましたが、人数が少なすぎて全員参加はとてもムリそうでした(笑)
Thank you very much for participating in our cruise.
We are very sorry to hear that you were not able to fully enjoy our cruise this time.
We will share your comments internally and use them to help improve in the future.
Thank you for your valuable feedback.
Star of Honolulu
この度は私共のクルーズにご参加頂き、誠に有難うございました。
今回は十分に私共のクルーズをお楽しみいただけず、大変残念に思います。
頂きましたコメントは社内で共有させて頂き、今後の改善に役立たせて頂きます。
貴重なご意見有難うございました。
スターオブホノルル
| Rating: | |
|---|---|
| Packages: | 家族割引!ホエールウォッチ+カルチャー体験<2020年12月31日まで> |
| Attended as: | Friends |
| Posted on: | 2018/04/02 |
| Activity Date: | 2018/04/01 |
Reviewed by: たなか
I could see the whales, but they were far away, so it felt like, "Is this all there is?" However, the view of Waikiki and Diamond Head from the ocean was quite spectacular!
クジラは見えましたけど、距離が遠く、こんなもんかーって感じでしたね。
ただ沖からみるワイキキやダイヤモンドヘッドは、なかなかの絶景でしたー
Thank you very much for participating in our cruise. We are sorry to hear that you were unable to fully enjoy the whale watching, but we are very pleased that you enjoyed the views from the boat. We hope that next time you will be able to enjoy the whale watching as well. All of our staff look forward to welcoming you again.
Star of Honolulu
この度は私共のクルーズにご参加頂き、誠に有難うございました。
鯨の観測を十分にお楽しみ頂けなかった様ですが、船からの景色はお楽しみいただけまして、大変嬉しく思います。
是非次回は鯨の観測もお楽しみいただければと思います。
またのお越しをスタッフ一同お待ち申し上げております。
スターオブホノルル
| Rating: | |
|---|---|
| Packages: | ホエールウォッチ<2020年12月31日まで> |
| Attended as: | Couples |
| Posted on: | 2018/04/01 |
| Activity Date: | 2018/03/08 |
Reviewed by: dunhill
The view was great, but there were no whales at the end of March. I heard that they have been decreasing recently. I received a voucher for my next visit, but it's only valid for 10 months, so I can't use it. It may not be anyone's fault, but I think it would be nice to have a little more traveler-friendly guarantees.
眺めは良かったのですが、3月末の時点でクジラはいませんでした。
最近は、減っているとの話もありました。
次回利用の券をもらいましたが、10ヶ月間のみ有効なので、使えませんね。。
誰の責任でもないかも知れませんが、もう少し、旅行者にやさしい保証があると良いと思います。
Thank you very much for joining our cruise. We are very sorry that you were unable to enjoy whale watching this time. We will share your comments regarding the boarding tickets internally and use them for future reference. Thank you for your valuable feedback. All of our staff look forward to welcoming you again.
Star of Honolulu
この度は私共のクルーズにお越し頂き、誠に有難うございました。
今回は鯨の観測をお楽しみいただけなく、大変残念に思います。
最乗船券に付きましては、頂きましたコメントを社内で共有させて頂き、
今後の参考にさせて頂きます。
貴重なご意見有難うござました。
またのお越しをスタッフ一同お待ち申し上げております。
スターオブホノルル
| Rating: | |
|---|---|
| Packages: | 家族割引!ホエールウォッチ |
| Attended as: | Families |
| Posted on: | 2018/04/01 |
| Activity Date: | 2018/03/29 |
Reviewed by: Sarah
The crew was friendly. We saw whales nearly the whole time we were on board. The cocktails were tasty and the entertainment was great. We will do this again with our family. Next time, we will do the food option. The kids wanted to eat as soon as they brought out the food.
| Rating: | |
|---|---|
| Packages: | 2.5-hour Afternoon Premier Cruise |
| Attended as: | Families |
| Posted on: | 2018/03/31 |
| Activity Date: | 2018/03/07 |
Reviewed by: whale
The cruise was very good, but I didn't know who to ask for the ticket that you receive when you don't see any whales, so I ended up not getting it.
クルーズとしてはとても良かったのですが、くじらが見れなかった時にもらえる券が誰に聞いたらもらえるのかわからず、結局もらうことができませんでした。
Thank you very much for joining our cruise.
We are very sorry that you were unable to enjoy whale watching this time.
In cases where whales cannot be observed, our crew makes announcements on board and issues tickets, but we sincerely apologize that the announcement was not communicated effectively.
We hope you will come again on another occasion.
All of our staff are looking forward to welcoming you.
Star of Honolulu
この度は私共のクルーズにご参加頂き、誠に有難うございました。
今回は鯨の観測をお楽しみいただけませんでした事、大変残念に思います。
鯨が観測できなかった場合、クルーが船上でアナウンスをいたしまして、チケットを発行いたしますが、
アナウンスが十分に伝わらなかった事、誠に申し訳ございませんでした。
またの機会に是非お越し下さい。
スタッフ一同お待ち申し上げております。
スターオブホノルル
| Rating: | |
|---|---|
| Packages: | 家族割引!ホエールウォッチ |
| Attended as: | Families with Young Children |
| Posted on: | 2018/03/27 |
| Activity Date: | 2018/03/23 |
Tips and suggestions
Reply from activity provider
An unexpected error has occurred. Please go back to the previous page and try again, or wait a few minutes and try once again.
Thank you very much for boarding with us this time. We appreciate your valuable feedback. We will work together as a team to improve on the issues raised. We sincerely look forward to welcoming you aboard again when you visit Hawaii.
この度はご乗船頂きまして、誠に有難うございます。貴重なご意見、有難うございます。今後の課題として、スタッフ全員で改善に取り組みたいと思います。またハワイにお越しの際には、ご乗船頂けますよう、スタッフ一同心よりお待ち申し上げます。