All Reviews for Trolley & Shuttle to Attractions

My daughter and I had a great time climbing Diamond Head. We could go at our own pace which was awesome.
My daughter also left her hat on the van and they got back to me super quick when I emailed them and we just picked it up from their office. Fantastic customer service.
Highly recommend this tour.

My husband and I recently booked the tickets and shuttle to hike Diamond Head as I was reading how you had to have reservations to hike unless you are local. This is a change since the first time I hiked it when you didn’t have to make reservations. We also didn’t rent a car this visit, so the shuttle was perfect as it dropped us off and picked us up at a designated time. We were given tips on the way there as well as instructions how to make the hike more enjoyable. I highly recommend going with this company as you have three times to choose from to be picked up without the dynamics of reserving tickets or driving there or finding parking which is limited. The shuttle takes you as close to the trailhead as possible

I signed up for a horseback riding experience.

The horses were adorable, the scenery was beautiful, and it was so much fun!!

The horses were very smart and gentle, so I felt no anxiety while riding.

I was told their names, so I tried calling them out a lot ^_^

We took photos with the ocean in the background, which became great memories.

Also, the driver who accompanied us on the tour shared a lot of knowledge about Hawaii while we were in the car, which was really educational.

He talked about the Hawaiian language, Hawaiian plants, recent tourism trends in Hawaii, and the labor shortage, among other things. It was interesting since I don't often have the opportunity to learn about these topics.

For lunch, I wanted to go to Giovanni's for garlic shrimp, but I was taken to a different restaurant. I was a bit disappointed because I wanted to try Giovanni's. Since the horseback riding took a bit longer, we had less time to eat and had to rush.

I think we only had about 30 minutes to explore Haleiwa Town.

However, I was very satisfied with the day because the horseback riding was so enjoyable.

乗馬体験がしたくて申し込みました。

馬が可愛くて、景色も良くて、とーっても楽しかったです！！

馬はとても賢くおとなしく、
乗っていても不安はなかったです。

名前を教えてもらったので、たくさん呼びかけてみました^_^

海を背景に写真も撮ってくれていい思い出となりました。

またツアーについてくれたドライバーさんが、
車の中でハワイの知識を沢山教えてくれてすごく勉強になりました。

ハワイ語についてや、ハワイの植物、最近のハワイ観光事情や、人手不足のことなど、、
なかなか知る機会がないので面白かったです。

お昼に食べたガーリックシュリンプはジョバンニに行きたかったのですが違うお店に連れてってもらいました。ジョバンニを食べてみたかったのでちょっと残念。乗馬も少し時間がおしたせいか、食べる時間が少なく大急ぎで食べました。

ハレイワタウン散策も３０分くらいしかなかったと思います。

ただ乗馬がとても楽しかったので満足な1日でした。

Sightseeing
I was using Uber to get around, but I decided to join a tour for sightseeing in Haleiwa and horseback riding. It turned out to be a great decision. Our guide was Japanese, providing attentive guidance and care that really hit the mark. Thank you, Arai! I wanted to try garlic shrimp in Haleiwa, and I was introduced to a restaurant. It was quite crowded, but thanks to the advance reservation and efficient service, we had plenty of time for sightseeing in Haleiwa. I got a cute Snoopy T-shirt for my grandchild. I do wish I had done a bit more research on Haleiwa beforehand.

Horseback Riding
The horses were very smart. I felt completely at ease; they were so intelligent that I think even kindergarteners could ride them. One downside was the explanation of how to handle the horses for those having lunch. Since the horses are smart, you just need to ride them, but the explanation wasn’t tailored for an elderly lady who didn’t understand English. It was a bit fast-paced! Thanks to our guide Arai, even though I didn’t understand English, I was able to grasp the meaning. It was a local approach of "just get on and get used to it." It wasn’t unpleasant at all, but it did have an American feel to it.

I had a wonderful day. Thank you!

観光
Uberを使いながらの移動をしていましたが、さすがに
ハレイワ観光と乗馬はツアーにしようと考えました。
結果、大正解。
日本人のガイドさんなので、痒いところに手が届くようなガイドと心遣い。
さすがです。アライさん、ありがとう！
ハレイワでガーリックシュリンプを食べたくて、お店を紹介してもらいました。
さすがに大混雑なのですが、前もっての予約と手際良さで、ハレイワの観光時間が十分に取れました。
可愛いスヌーピーのTシャツを孫にゲット。
もう少し、自分でハレイワの下調べをしておけば良かったとは思います。

乗馬
賢い馬さん。なんの心配も入りません。幼稚園児でも乗馬できるのではないかと思うくらいの賢い馬でした。
一つ残念なのは、ランチの方々の馬の扱い方の説明。馬が賢いので、ただ、乗馬してれば、いいのですが、英語がわからないおばさんに対する説明ではありませんでした。早口でした！
そこもガイドのアライさんのおかげで、英語わからずですが、意味が理解できました。「乗って慣れろ」方式の現地の方でした。
決して不快ではないのですが、アメリカン的な感じです。

楽しい1日を過ごせました。
ありがとうございました！

booked this last minute when I learned you needed a ticket to enter diamond head and those offered by the national park system were sold out. I was very pleased with the ease of booking they were on time provided excellent direction on where to meet events if the morning. Highly recommend!

The plan included a visit to the Dole Plantation, horseback riding, and sightseeing in Haleiwa. I thought the guide would just pick us up right near our hotel and take us by car, but instead, they shared a lot of history and local stories about Hawaii that we wouldn't have known otherwise. Honestly, it was worth the participation fee just for that.

At Dole, we had a short 30-minute visit, but I was able to shop and found unique items that aren't sold in Japan, which really excited me. The main horse experience was truly amazing. The waves at the North Shore looked like a painting. I was moved to think that such a beautiful place exists in this world.

Unfortunately, the horseback riding experience ran over time, so our sightseeing in Haleiwa was quite short, which was disappointing. However, I was able to enjoy delicious gelato and leisurely explore some cute shops, which was nice. I would love to take my time to explore more next time.

I had assumed that garlic shrimp was included in the course, so I was a bit disappointed to find out it was a separate course, but it was still so much fun that I would definitely do it again.

It was a day filled with awe in a world where there is still so much I don't know. Thank you, guide!

Doleプランテーション、乗馬、ハレイワ観光のプランでした。
泊まってるホテルのすぐ近くまでガイドさんが迎えに来てくれてそのまま車で送迎するのだけかと思いきや、この車に乗らないと知り得ることのできないハワイの歴史や現地の話をたくさん聞かせてくれました。もぉ、ここまでで参加費の価値あり。
Doleでは30分と言う短い時間でしたが買い物もでき、日本では売ってない雑貨と出会いテンション上がりました。
メインのお馬さんは本当に最高でした。
ノースショアの波は絵に描いたよう。この世にこんな美しい場所があるなんて…と感動でした。
乗馬体験がおしてしまったのもあったのでハレイワ観光の時間がとても短く残念でしたが、美味しいジェラート頂きながらゆっくり出来たし、かわいい雑貨店巡りもできてよかった。
次はゆっくり見てみたい。

ガーリックシュリンプがコースの中に含まれていると思い込んでいたので別コースだと知ってちょっとがっかりだだたけど、全然！！！それ以上に楽しかったからまたの機会に。


まだまだ自分の知らないことがたくさんある世界にただただ感動の1日でした。
ガイドさんありがとう

Our guide was prompt, courteous, and highly accommodating.

I asked the driver about the QR code for the VIP booklet, but he didn't have it. I was told that it could be obtained at the information center in Waikele. It didn't seem like he had forgotten it.

In the end, I obtained it myself at the information center. It took about 10 minutes as a time loss.

Therefore, I think it would be good to implement the following measures in the future.
↓
Necessary Information
【How to Obtain the Waikele VIP Booklet】
Please obtain the QR code from the driver when boarding the bus. The driver has a laminated version of the QR code, which you will need to scan.

VIPブックレットのQRコードについて、ドライバーさんに聞いたところ持っておらず、ワイケレのinformationで入手できると言われました。忘れてきた様子でもなかったです。
結局自分でinformationで入手しました。時間ロスにして10分程度でした。

ですので、以下の記載についての今後の対策をされた方がよろしいかと思います。
↓
必要事項
【ワイケレVIPブックレット入手方法】
バス乗車の際に運転手よりQRコードを入手してください。運転手がQRコードをラミネート加工されたものを持参しておりますので、そちらをスキャンしていただく形となります。

Definitely a beautiful hike (workout) lol love the scenery. Just wish waterfall was bigger but amazing

We had great weather for the day. Diamond Head was a reasonably short hike with an amazing view of the island. Manoa falls was a nice hike through the jungle…was expecting a little more with the falls themselves. Overall great experience though.

Adam was prompt for pick up at hotel and at Diamond head. He was informative and gave good tips about the hike. Beautiful hike

We had 2 different drivers, one for DH and one for the waterfall. Both were excellent. They had waters for the end of the trip, and the waterfall driver had bug spray and walking sticks for everyone who needed them. They were both knowledgeable about the trails and gave great tips. Excellent!!

I was looking forward to horseback riding and shopping in North Shore, but unfortunately, the weather turned bad, and I had to cancel the horseback riding. The roads became like rivers, so I ended up spending about three hours in a café. I definitely want to try again next time!

ノースショアで楽しみにしていた乗馬やお店回りでしたが
残念ながら、天候が崩れ、乗馬はキャンセル、お店回りも道路が川のようになり3時間ほど一つのカフェで過ごす羽目に(:_;)
次回是非、リベンジしたいです～

This was my second time at Makapu'u. That said, it was quite a while ago, so I challenged myself again after a long time. The weather was nice, and it felt really good. It was a windy day, so my hair ended up looking like Medusa!

実は2回目のマカプウ。とはいえだいぶ前なので久しぶりに挑戦しました。お天気良くてとても気持ちよかったです。風が強い日でしたので髪の毛がメデューサみたいになりました！

What views, the crater and then the whole shoreline of Waikiki from above, its unreal! Cant wait to go back.

The weather was wonderful, and it was a horseback riding experience while looking at the beautiful cobalt blue sea. I'm glad I was able to spend such a lovely time. I think it would have been even better if I had a little more time in Haleiwa Town.

お天気に恵まれ、美しいコバルトブルーの海を見ながらの乗馬体験でしたとてもステキな時間を過ごす事が出来て良かったです。ハレイワタウンでの時間がもう少しあれば尚、良かったと思います。

I found this tour when I was thinking about going to Haleiwa to eat garlic shrimp. I had also wanted to try horseback riding for a while, and riding by the beach sounded wonderful, so I signed up.

Kaz, our Japanese guide, cheerfully talked to us during the drive and introduced the scenery we saw from the car window. The other members of the tour were all nice people, and when they heard it was our honeymoon, they applauded. The horse I rode was a bit mischievous and kept moving forward, which was scary at first, but I got used to it and had a great time. There were two instructors who closely watched over us, which made me feel safe. They also took a lot of pictures along the way!

After returning to Haleiwa, we went to the garlic shrimp food truck recommended by Kaz. Thanks to him making a phone call, we were able to enjoy delicious garlic shrimp without having to wait. This gave us extra time to visit Matsumoto Shave Ice and enjoy some shops. On the way back, instead of just dropping us off at the meeting point, they took us close to our hotel. It became a wonderful memory. Thank you very much!

ハレイワに行ってガーリックシュリンプを食べたいなぁと思っていた時に見つけたこちらのツアー。乗馬もしてみたいなと以前から思っており、海辺で乗馬なんて素敵！と思い申し込みました。
日本語ガイドのカズさんは行きの車内で明るくお話して下さり、車窓からの景色の紹介をしてくださいました。ツアーに参加されたメンバーの方も良い方ばかりで、ハネムーンというと拍手して下さいました。乗馬はやんちゃなお馬さんだったのか前へ前へと進んで最初は怖かったのですが、途中から慣れて楽しく過ごせました。インストラクターの方も2人ついてきちんとみて下さるので安心でした。途中写真も沢山撮ってくださいました！ハレイワに戻ってからはカズさんお勧めのガーリックシュリンプのフードトラックへ。電話をかけて下さっていたおかげで美味しいガーリックシュリンプを待たずに食べられました。そのおかげで時間も余裕ができ、マツモトシェイブアイスにも行け、雑貨屋さんなども楽しめました。帰りは集合場所でなく、ホテルの近くまでそれぞれ送ってくださいました。素敵な思い出となりました。ありがとうございました！

I was the only Japanese person on the English tour, but I had a great time.

The roads were well-maintained, so there were no issues, but be careful of the collapsed fence on the cliffside leading to the lighthouse and watch out for falling rocks from above. The guide advised against going there. Since I couldn't see the situation from above, I decided to go partway and planned to turn back if I judged it to be dangerous, but I was relieved that I was able to pass through safely. I think it’s a tour with plenty of time.

I appreciated being dropped off right next to the hotel on the way back. It was a place I would consider visiting again ❤️

英語ツアーで日本人は私だけでしたが、楽しめました。

道も整備されていて問題ないですが、ライトハウスに行く崖側は柵が崩壊しているのと上からの落石には十分注意した方がいいです。
ガイドさんは行かないで欲しいと言っていました。
上からは状況がわからなかったので途中まで行って危険と判断したら戻るつもりで自己責任で行きましたが通れたので良かったとホッとしてます。
時間も十分にあるツアーだと思います。

帰りはホテル横まで送ってもらえて感謝
また行ってもいいと思える場所でした❤️

The driver explained how to ride in Japanese during the car ride to the horseback riding location. After arriving, we were able to ride the horses one by one, and another guide accompanied us from the side and behind during the walk, helping us when we stopped. It was my first time riding a horse, and the weather was nice, with the sea looking very beautiful, which was incredibly soothing. However, my horse didn't seem to get along well with me, as it stopped and wouldn't move several times, causing the people behind me to wait quite a bit. Overall, I had a very valuable experience this time, which became a great memory.

乗馬迄の車の中で運転手さんが日本語で乗り方を説明してくれました。到着後は順番に馬に乗ることが出来、散歩途中も横や後ろから別のガイドさんが着いてきてくれて立ち止まったりした時に誘導もしてくれました。初めての乗馬でしたが、お天気も良く海もとても綺麗で凄く癒されました。ただ馬との相性があまり良くなかったのか、何度も立ち止まり動かなくなってしまう子だったので後ろの人を凄い待たせてしまう事も多かったです。今回とても貴重な経験が出来たので良い思い出となりました。

I was able to tour the North Shore for just over three hours, and it was really great. However, since I was participating alone, I felt some frustration with the driver's attitude and strong tone from the beginning.

3時間ちょっとノースショアを観光が出来て凄く良かったです。
ただひとりでの参加ということもあるかもしれませんが、始めからドライバーの方の態度や強い言い方にこちらも苛立ちを感じました。

Both hikes to Diamond head and Manual falls were very good. Diamond head was more strenuous than Manoa falls. I challenged myself by taking the hardest route. Both tours offered water though the one at Diamond head was warm. Walking sticks were offered at Manoa falls which was helpful though I didn't use it. Due to a dry season, there was no falls; completely bone dry which was disappointing. Both drivers were on time, friendly, and informative. Overall, it was a really good self-guided hike and I would do it again but hopefully when the falls are actually flowing.

It was amazing to spend time with them in nature! I was so happy! I have experience with horses, but it was my foreign husband's first time, and he said he had a lot of fun. I want to go again!

自然の中で彼らと過ごせて最高に！幸せでした！
私は馬歴はありますが外国人旦那さんは初めての体験でしたが
とっても楽しかったそうです。また行きたいなー

The tour driver was great! He got us there and through the gate in a timely manner. However, if you are looking for serenity or a peaceful hike, you have come to the wrong place. It was so crowded it was hard to enjoy. Had some younger individuals that thought we might all enjoy their music blaring.

This site would benefit from a timed entry system.

The pickup location for the bus on the way there was hard to find. (There were many people from other tours, and we couldn't tell what our bus looked like.)
As for the horseback riding, we could hear the sound of the waves and got splashed by the sea spray, and the wind felt pleasant. The horse was calm and occasionally stopped to graze, which was enjoyable as well. Riding along the coast, something we can't do in Japan, was a valuable experience.
In Haleiwa Town, we only had time for lunch, and it would have been nice to have a little more time to relax.

行きのバスのピックアップ場所がわかりづらかった。（他のツアーの人たちも多く、自分たちのバスがどのような物かもわからなかった）
乗馬については波の音が聞こえ、波飛沫がかかるくらいで、風が心地よかったです。馬もおとなしく時々草を食んで道草しましたが、それも楽しかった。日本では出来ない海岸沿いの乗馬は貴重な体験でした。
ハレイワタウンではランチの時間しか無くもう少しゆっくり出来たら良かった。

Tour guide in car was very helpful and detailed and park was very memorable

The driver was very friendly and shared interesting stories, making the journey enjoyable. The Dole plantation was less lively than when I visited before, and the pineapple ice cannot be purchased with a card, so cash is necessary. The driver explained the horseback riding in Japanese beforehand, which made me feel at ease. A staff member will take photos along the way, so be sure to bring your smartphone. There is only one riding club, and it's not very clean, so I recommend bringing hand towels or similar items. The stroll around Haleiwa goes by quickly, so it might be better to ask the driver to place a lunch order in advance. It gets crowded when eating and lining up for shave ice, so Aoki might be a better choice. I wish I had a bit more time.

ﾄﾞﾗｲﾊﾞｰの方はとてもゆかいで為になる話をして下さり、道中は楽しかったです。
ﾄﾞｰﾙは以前来た時とはにぎわいがなく、ﾊﾟｲﾝｱｲｽはｶｰﾄﾞ使えず、現金持参が必要です。
乗馬は先にﾄﾞﾗｲﾊﾞｰさんが日本語で説明してくださったので、安心して乗ることができました。途中写真を係の方が撮ってくれるので、ｽﾏﾎ持参を。
乗馬ｸﾗﾌﾞにはは一つしかなく、綺麗とは言えないので、お手拭き等持参することをお勧めします。
ﾊﾚｲﾜ散策はあっという間なので、ﾗﾝﾁは予約注文ﾄﾞﾗｲﾊﾞｰさんに頼む方がいいかもです。食べて、ｼｪｲﾌﾞｱｲｽ並ぶのに混むので、青木の方がいいかもしれません。時間もう少しあったら、良かったと。

The guide was very talkative and shared a lot of interesting stories during the ride. They were considerate, and even though my English isn't great, I was able to enjoy the experience.

お話し好きなガイドさんで、車内ではずっとたくさんお話聞かせてくれて面白かったです。気の利く方で、英語が苦手でも楽しむことができました。

The guide and driver, Mr. Arai, was very polite and made the tour truly enjoyable and reassuring.

I will definitely repeat this tour when I come to Hawaii.

ガイド&運転手のアライさんが　とても丁寧に　対応して下さり　本当に安心して楽しめるツアーです。
　
　このツアーは　ハワイに来たら必ずリピートします。

A beautiful view from above overlooking the Waikiki city while on a volcano crater!! with a fun delicious ending!! Take this tour you wont regret it.

Great experience! Very professional and knowledgeable.