Page 61) Things to Do in Oahu in 2026 – Tours & Activities | HawaiiActivities.com

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Oahu

All Reviews for Marine Wildlife Encounters

Overall rating

4.26

4270 Reviews
ハワイ水中スクーター 泳げなくてもOK!シーボブで海底散歩&シュノーケリングクルーズ
Be careful of seasickness!
船酔いに注意です!
Activity Date: 2016/11/22 | Posted on: 2018/01/12

I heard that the waves are calmest in the morning, so I joined the first tour of the day. There were about 15 of us, and we went into the water in groups of 2 to 3 at a time. While you're diving, you don't feel much, but the waiting time on the boat can make you feel seasick (the waiting time is quite long). I recommend not having breakfast before participating. (It's better to take seasickness medication beforehand.) Some women ended up not riding the sea bob due to seasickness.

Also, the staff will take photos for you. The cost for the photo data and tips is not included in the participation fee, so I recommend bringing cash. (Tips are about $10 to $20 per person.)

波が一番穏やかと聞いたので、朝一番のツアーに参加しました。全員で15名程で、一度に2~3名で海に潜ります。潜っている間はあまり感じませんが、待ち時間は船上のため酔います。(待ち時間が結構長いです。)朝食は取らずに参加されることをおすすめします。(酔い止めは飲んでおいた方が良いです。)数名の女性は船酔いのせいで、結局シーボブに乗られなかった方もいました。
また、スタッフの方が写真を撮ってくれます。写真のデータ代とチップの費用は参加費には含まれていないので、現金を持参される事をおすすめします。(チップは1人10~20ドルぐらいです)

Packages: 送迎付きプラン
Attended as: Friends
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【冬季限定!1/3~3/21】ホエールウォッチ スターオブホノルル号 1500名乗船可能なハワイ最大のクルーズ船!軽食&ドリンク付き<ワイキキ送迎可>
I couldn't see any whales.
くじら見られなかった
Activity Date: 2018/01/07 | Posted on: 2018/01/10

I woke up early, but it's disappointing that I couldn't see any whales. When you can't see them, you can get a re-boarding ticket, but the period is too short. Since I went on the last day of my trip, it ended up being a waste of money. My kids were also disappointed, which made me sad. I wonder if it's really true that there's a 95% chance of seeing them. If I ended up in that remaining 5%, that's just too unlucky.

朝早く起きたのに、くじらが見られず残念。。
見られないときは再乗船チケットもらえるけど、期間短すぎ。。
旅行最終日に行っちゃったから、結局お金の無駄になった。。
子供もがっかりしてて、悲しくなった。。
95%の確率で見られるって本当なのかな。
その残り5%になったなら、運悪すぎる。。

Packages: 家族割引!ホエールウォッチ
Attended as: Families with Young Children
Reply from activity provider

Thank you very much for participating in our cruise. We are truly sorry that you were unable to enjoy whale watching this time, and that you could not use the top-tier ticket. There are times when you can witness the spectacular jumps of active whales, so please do come back and give it another try. All of our staff are looking forward to welcoming you again.

Star of Honolulu

この度は私共のクルーズにご参加頂き、誠に有難うございました。
今回は鯨の観測をお楽しみいただけず、また最上船チケットもご利用いただく事ができず、大変残念に思います。
アクティブな鯨の豪快なジャンプをご覧いただける時もございますので、是非またチャレンジしにいらして下さい。
スタッフ一同お待ち申し上げております。

スターオブホノルル

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シーライフパーク・ハワイ イルカと触れ合える人気プログラムは選べる3プラン 海の生き物への餌やり体験、イルカやアシカのショーなど充実の園内<送迎付きプランあり>
I was healed by the dolphins.
イルカに癒されました。
Activity Date: 2018/01/05 | Posted on: 2018/01/09

We participated in the Dolphin Swim Adventure as a family of four. The instructor communicated in broken Japanese and gestures, which made us feel at ease. It was our first time seeing dolphins up close, and everyone was excited. We were worried about whether we could do it well, but the dolphins were smart, so everyone did great. The instructor allowed us to interact with the dolphins multiple times, which was really wonderful. However, the bus ride there was quite cold due to the air conditioning, so bringing a towel and long sleeves is essential.

家族4人でドルフィンスイムアドベンチャーに参加しました。インストラクターは片言の日本語とジェスチャーで対応してくれたので安心でした。こんなに目の前でイルカを見たのが始めてでしたので、皆んな興奮していました。上手く出来るか心配でしたが、イルカがお利口なので全員が上手く出来ました。インストラクターが何度も触れ合いをさせてくれたので本当に良かったです。ただ、行きのバスは結構クーラーで寒いので、タオル、長袖必須です。

Packages: イルカと泳ぐ!ドルフィンスイム・アドベンチャー(~2019年12月31日)
Attended as: Families
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ホエールウォッチ マジェスティック号 横揺れが少ない最新テクノロジー採用の次世代クルーズ船<アロハタワー発/12/26~3/31>
I saw a whale, but it was far away and small.
鯨を見られましたが、遠くて小さい。
Activity Date: 2018/01/03 | Posted on: 2018/01/09

I had heard that encounters are quite rare, but I was satisfied to see the tail fin come out of the water and spouts several times. However, they were only visible from a distance, so I wish I had brought binoculars. It would be great if they could offer binoculars for rent on the boat, even on a deposit basis. I recommend that future participants bring their own binoculars.

なかなか出会えないと聞いていましたが、尾びれが水面から出たのや潮吹きも何回も見られて、それ自体は満足でした。しかし、遠くに小さくしか見えなかったので、双眼鏡を持っていったらよかったと思いました。船内でデポジット式で良いので、貸し出ししてもらえるとありがたいです。これから参加される方には双眼鏡持参をお奨めします。

Packages: 通常プラン
Attended as: Families
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ホエールウォッチ 遭遇率の高い西オアフで鑑賞!アウラニやコオリナリゾートから車で20分 ソフトドリンク飲み放題付き<西オアフ発/12/1~3/31>
I had a great time.
とても楽しかったです。
Activity Date: 2018/01/05 | Posted on: 2018/01/08

We were the only Japanese guests, but the crew was fluent in Japanese, which was very helpful. The sea was incredibly beautiful, and others were jumping in and swimming. It became a lifelong memory.

日本人の客は、私たち夫婦だけでしてが、クルーの方が日本語も堪能で、助かりました。
海の上は、最高に美しく、他の方で海に飛び込んで泳いだりしていました。
一生の思い出になりました。

Packages: 木・金・日プラン(~2020年11月5日)
Attended as: Couples
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【冬季限定!1/3~3/21】ホエールウォッチ スターオブホノルル号 1500名乗船可能なハワイ最大のクルーズ船!軽食&ドリンク付き<ワイキキ送迎可>
I couldn't see any whales, but the cruise around Diamond Head was beautiful.
クジラは見れませんでしたが、ダイヤモンドヘッドのクルーズは綺麗でした。
Activity Date: 2018/01/04 | Posted on: 2018/01/08

We gathered at Aloha Tower in the morning. The shuttle costs $14, so we took THE BUS, which was fine. A whale seemed to appear for a moment, but we couldn't see it due to the boat's location. Still, we enjoyed the beautiful views of Diamond Head and the hotels. It was a bit disappointing, though...

朝からアロハタワー集合です。送迎は14ドルかかりますのでTHE BUSで行きましたが問題なく行けますよ。一瞬クジラは現われたようですが、船の場所の関係で見れませんでした。それでも、ダイヤモンドヘッドやホテルの美しい景色は楽しめました。残念でしたが・・・

Packages: ホエールウォッチ<2020年12月31日まで>
Attended as: Couples
Reply from activity provider

Thank you very much for joining our cruise.
We are very sorry that you were not able to fully enjoy whale watching this time.
Please do come back and give it another try.
All of our staff are looking forward to welcoming you again.

Star of Honolulu

この度は私共のクルーズにお越しいただき誠に有難うございました。
今回は十分に鯨の観測をお楽しみいただけず、大変残念に思います。
是非またチャレンジしにいらして下さい。
スタッフ一同お待ち申し上げております。

スターオブホノルル

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ホエールウォッチ マジェスティック号 横揺れが少ない最新テクノロジー採用の次世代クルーズ船<アロハタワー発/12/26~3/31>
It was very exciting.
大興奮でした。
Activity Date: 2017/12/30 | Posted on: 2018/01/08

I participated on December 30th. It was a clear day, perfect for a cruise.
Be careful, as the shuttle bus was too cold.
The ship was larger than expected, which got me excited.
We spotted whales about eight times!!!
The other guests were also thrilled, and we were able to finish the cruise in a wonderful atmosphere.

12月30日に参加しました。快晴でクルーズ日和でした。
お迎えのバスが寒すぎるので注意が必要です。
船は想定より大きく、テンションあがりました。
クジラは8回くらい姿を現してくれました!!!
他のお客さんも大興奮で素晴らしい雰囲気の中クルーズを
終えることが出来ました。

Packages: 通常プラン
Attended as: Couples
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シーライフパーク・ハワイ イルカと触れ合える人気プログラムは選べる3プラン 海の生き物への餌やり体験、イルカやアシカのショーなど充実の園内<送迎付きプランあり>
It's unimaginable in Japan.
日本では考えられない
Activity Date: 2017/12/30 | Posted on: 2018/01/06

I participated in the "Dolphin Encounter" with my 4-year-old child. We had three types of interactions: kissing the dolphin mouth-to-mouth, the dolphin kissing our cheeks, and shaking hands with the dolphin. We were also able to stroke the dolphin's body and feed it directly from our hands.

Before participating in this attraction, I was concerned that my child might be scared of the dolphins, so we experienced a dolphin touch attraction at Yokohama Hakkeijima Sea Paradise first. However, in this program, we entered the same pool as the dolphins, which brought us incredibly close to them and allowed for frequent interactions, making it incomparable to similar attractions in Japan.

I observed other programs where participants could swim while holding onto the dolphins or be pushed by them to swim at incredible speeds, and even do things similar to a dolphin show. I definitely want my child to experience this again when they are older.

We participated in the program from 1:00 PM, and by 2:00 PM we had finished changing and were supposed to explore the park until the bus departure time at 5:00 PM. However, all the park's programs ended by 4:00 PM, and by around 4:30 PM, we were asked to leave the park, so we had to wait outside for about 30 minutes with nothing to do until the bus arrived, which was disappointing.

子供(4歳)と「ドルフィン・エンカウンター」に参加しました。
イルカの口と口でキス、イルカがほっぺにキス、イルカと握手の3パターンの触れ合いができ、イルカの体を撫でたり餌を直接口に入れたりすることもできました。
このアトラクションに参加するにあたり、子供がイルカを怖がるかと思い、横浜八景島シーパラダイスでイルカにタッチできるアトラクションを体験させてから参加しましたが、ここのプログラムでは、イルカと同じプールに入って行うため、イルカとの距離がものすごく近く、触れ合える頻度も多いので、日本国内の同類のアトラクションとは比べ物になりません。
他のもっとイルカと遊べるプログラムを見学しましたが、イルカにつかまって泳いだりイルカに押してもらって、ものすごいスピードで泳いだり、イルカショーのようなことまでできるので、子供が大きくなったらぜひまた体験させたいと思いました。
13:00~のプログラムに参加したのですが、14:00には着替えも終わりバスの出発時間の17:00まで園内を散策して時間を待つことになっていましたが、園の各プログラムの時間が16:00までで終了してしまい、16:30頃には、園外に出されてしまったので、バスが来るまでの30分ぐらいは何も無い園外でバスを待たなければならなかったことが残念でした。

Packages: 水中でイルカと遊ぶ!ドルフィン・エンカウンター(~2020年3月31日)
Attended as: Families with Young Children
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North Shore Shark Adventures - Oahu Cage Diving Tour with Waikiki Transportation
Shark dive
Activity Date: 2018/01/02 | Posted on: 2018/01/05

What a fantastic experience! One of the best excursions we have ever done in Hawaii. The whole family had a great time. We have two boys , age 6 and 9, and the loved the experience too.

Packages: Now Available - Shark Cage Dive without Transportation
Attended as: Families
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ホエールウォッチ マジェスティック号 横揺れが少ない最新テクノロジー採用の次世代クルーズ船<アロハタワー発/12/26~3/31>
The live guitar performance was amazing!
生ギター演奏最高!
Activity Date: 2017/12/27 | Posted on: 2018/01/05

I made a reservation on December 27, 2017, but it was changed to the next day due to bad weather. The change was smooth. On the 28th, the weather improved, and I was able to see many whales. My mother, who needs assistance walking, did not go up to the deck, but we were able to see plenty of whales from inside the boat. For lunch, it was a do-it-yourself burger sandwich, which was nice. There were also fruits and cookies available. The guitar player on board was exceptionally talented. Personally, I thought he resembled Kuwaman from Rats & Star (laughs). Compared to the Star of Honolulu, this is a smaller boat, giving it a homey feel, and the captain's gentlemanly demeanor was wonderful. I am very satisfied.

2017,12,27で申し込みしましたが、悪天候のため翌日に変更。変更もスムースでした。28日はお天気も回復した、たくさんクジラが見れました。歩行に補助が必要な母はデッキにあがることはありませんでしたが、船内でも十分クジラをみることができました。ランチはいわゆるバーガーサンドを自分ですきな具合でつくるって感じですね。フルーツやクッキーなどもありました。なんといっても船内にいたギター演奏者のうまさといったら格別でした。個人的感想ですが、元ラッツアンドスターのくわまんに似ていました(笑)スターオブホノルル号にくらべて小さな船ですので、アットホームな感じで船長さんの紳士ぶりも素敵。大変満足です。

Packages: 通常プラン
Attended as: Families
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ホエールウォッチ 最大80名乗りのカタマラン船!ソフトドリンク飲み放題付き<ワイキキ送迎可/12/1~3/31>
I couldn't see the second try either.
二回トライも見れませんでした
Activity Date: 2018/01/02 | Posted on: 2018/01/05

I tried on January 2nd in the morning and January 3rd in the afternoon, but I couldn't see anything at all; it was just a cruise. It would have been nice if they could have taken us to spots where we could see dolphins or turtles when we couldn't see whales, but there was nothing at all.

It was tough as a parent to see my 7-year-old's disappointment. I think it would be good to have announcements about the likelihood of sightings and explanations of the spots, but they spoke optimistically, saying that it’s unpredictable, which was very disappointing.

1/2午前、1/3午後にトライしましたが、全く見れずに、ただのクルージングでした。クジラが見れないときは、イルカや亀など見れるスポットに連れていってくれるとかあれば良いのですが、全くなく。
GPSで探してるわけでもなく、7歳の子のガッカリを見ることになり、大変、親として辛かったです。
見える可能性の公表や、スポットの説明などがあると良いと思いますが、予測できないんだよ〜〜と楽観的に話されてて、とても、残念でした。

Packages: 午前プラン<~2020/12/17>
Attended as: Families with Young Children
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【冬季限定!1/3~3/21】ホエールウォッチ スターオブホノルル号 1500名乗船可能なハワイ最大のクルーズ船!軽食&ドリンク付き<ワイキキ送迎可>
Whale
クジラ
Activity Date: 2017/12/31 | Posted on: 2018/01/04

I was looking forward to seeing whales, dolphins, and turtles, but I was disappointed that I didn't see anything. It's no good to have too high expectations. The weather was nice, so the view was good.

くじらやイルカカメなど楽しみにしていましたが何も見れず残念でした。期待しすぎるとダメですね。天気は良かったので眺めは良かったです。

Packages: 家族割引!ホエールウォッチ
Attended as: Couples
Reply from activity provider

Thank you very much for boarding with us this time. We sincerely look forward to welcoming you back on board when you visit Hawaii again.

この度はご乗船頂きまして、誠に有難うございます。またハワイにお越しの際には、ご乗船頂けますよう、スタッフ一同心よりお待ち申し上げます。

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【冬季限定!1/3~3/21】ホエールウォッチ スターオブホノルル号 1500名乗船可能なハワイ最大のクルーズ船!軽食&ドリンク付き<ワイキキ送迎可>
I couldn't see any whales.
クジラは見れませんでした
Activity Date: 2017/12/28 | Posted on: 2018/01/04

Unfortunately, I wasn't able to see any whales. The day before my participation, there was record heavy rain, so I was worried about the weather, but fortunately, we were blessed with good weather. I decided to enjoy the cruise around Waikiki instead of focusing on whale watching.

I think the cruise duration was about an hour and a half. If whales can be seen from that distance, it seems they come quite close to the Waikiki area.

I signed up for a course without breakfast, but I thought at least drinks would be provided, so it might be a good idea to bring water or bottled drinks.

Also, I heard that if you don't see any whales, you can get a ticket for the next cruise, but I didn't hear anything about that. Where should I inquire about this?

残念ながらクジラは見れませんでした。参加前々日が記録的な大雨だったので、天気が心配でしたが、幸いに好天に恵まれ、クジラウォッチングではなくクルーズと割り切ることにして、ワイキキ周辺を楽しみました。
クルーズ乗船時間は賞味1時間半程度かと思います。あれくらいの距離の移動でクジラが見られるのでしたら、ワイキキ周辺近くまで近づいてくるのだなと思いました。

朝食なしのコースで申し込みましたが、飲み物くらいは出されると思っていたので、お水やペットボトルのドリンクを持ち込んだ方がいいかもしれません。

それから、クジラを見られなかったときの次回乗船券をいただけるということでしたが、そういったお話しはなく、これはどこで聞いたらいいのでしょう?

Packages: ホエールウォッチ<2020年12月31日まで>
Attended as: Couples
Reply from activity provider

Thank you very much for boarding with us. The re-boarding ticket is valid until April 5, 2018. If you have plans to board again before that date, please let us know when making your reservation, and we will treat it as a re-boarding ticket. If you have any other questions, please feel free to contact us.

この度はご乗船頂きまして、誠に有難うございます。再ご乗船券は2018年4月5日までとなっております。それまでにご乗船のご予定がございましたら、ご予約時にその旨お伝い頂ければ、再ご乗船券扱いにさせて頂きます。その他、ご不明な点がございましたら、お気軽にお問い合わせ下さいませ。

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ホエールウォッチ マジェスティック号 横揺れが少ない最新テクノロジー採用の次世代クルーズ船<アロハタワー発/12/26~3/31>
The mark on the map for the meeting place is incorrect.
現地集合場所の地図の印が間違っている
Activity Date: 2017/12/31 | Posted on: 2018/01/03

I didn't like that it took a long time to be picked up by a shared vehicle, so I chose the meet-up plan. I went to the location indicated on the map, which was the center of Aloha Marketplace, but there was no ticket center. I tried calling the local phone number, but it didn't connect, and time was running out, causing me to panic. In the end, I asked a crew member from another boat, who told me that there was a ticket booth next to the boat I was supposed to board, and I barely made it in time. I think the explanation was insufficient. I would like the meet-up location to be accurately provided. I couldn't see any whales, which was the worst part.

混載車での送迎で時間がかかるのが嫌なので現地集合プランを選択しました。現地集合の場所はこちらと地図に示されていたアロハマーケットプレイスの中心にへ行きましたがチケットサンターがありません。現地電話番号に電話をしても繋がらず時間も迫りあたふた。結局、別の船の乗務員さんに聞いて乗る船の横にチケットブースがあると教えてもらいギリギリ間に合いましたが説明不足だと思います。現地集合の場所を正確に載せてもらいたいです。くじらも見えず最悪でした。

Packages: 通常プラン
Attended as: Couples
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Submarine Underwater Scooter Adventure & Turtle Snorkeling Tour from Hawaii Kai
Awesome
Activity Date: 2017/12/30 | Posted on: 2018/01/02

I was treated excellently and had an absolutely wonderful time. The divers made sure I had a close-up experience with all the marine life. The only thing they could add in the advertisement is to tell clients to arrive wearing swimwear, there are no change rooms on the boat.

Packages: Original Package: Underwater Scooter Adventure with Pick-up from Waikiki
Attended as: Couples
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ホエールウォッチ マジェスティック号 横揺れが少ない最新テクノロジー採用の次世代クルーズ船<アロハタワー発/12/26~3/31>
No whales in sight.
クジラ見えず
Activity Date: 2017/12/31 | Posted on: 2018/01/02

I chose this tour because I heard the whale encounter rate is high. The weather was great, but unfortunately, I didn't encounter any whales, which was disappointing. I just accepted it as a regular cruise. The open deck was windy and surprisingly cold, so a jacket is a must.

クジラ遭遇率が高いとの事で利用しました。
天気には恵まれましたがクジラには遭遇出来ずがっかり。
ただのクルージングに行ったと割り切りました。
オープンデッキは風があり意外と寒いので上着必須。

Packages: 【期間限定ファミリーキャンペーン】通常プラン
Attended as: Families
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North Shore Shark Adventures - Oahu Cage Diving Tour with Waikiki Transportation
It was awesome!!!! The best experience ever!
Activity Date: 2017/12/29 | Posted on: 2018/01/01

We enjoyed a lot the experience! It was super cool! We saw a lot of sharks!

Packages: Now Available - Shark Cage Dive without Transportation
Attended as: Couples
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ホエールウォッチ マジェスティック号 横揺れが少ない最新テクノロジー採用の次世代クルーズ船<アロハタワー発/12/26~3/31>
Full of impact.
迫力満点
Activity Date: 2017/12/23 | Posted on: 2017/12/30

It was incredibly powerful. A large whale spouted water right nearby, and there were cheers. I was lucky to spot it so quickly. I think it would be amazing to see the whales up close. The boat is large, but if you're prone to seasickness, I recommend bringing motion sickness medication.

凄い迫力でした。大きなクジラがすぐ近くで潮を噴き歓声があがっていました。
すぐに発見できラッキーでした。
もっと間近でクジラを見れたらすごいと思います。
船は大きいですが、酔いやすい方は酔い止めを持って行くと良いと思います。

Packages: 【期間限定ファミリーキャンペーン】通常プラン
Attended as: Families with Young Children
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ホエールウォッチ マジェスティック号 横揺れが少ない最新テクノロジー採用の次世代クルーズ船<アロハタワー発/12/26~3/31>
I participated on my honeymoon.
ハネムーンで参加しました
Activity Date: 2017/12/20 | Posted on: 2017/12/30

I participated in the tour hoping to see whales, as I signed up during a time when other companies had not yet started their whale watching. There was an announcement that a dorsal fin was spotted! However, it did not appear again, and I was unable to see it in person. I did spot two or three dolphins.

It was the rainy season, and it rained, with cold winds making it quite chilly even with two layers of clothing. If the weather had been better, the scenery might have been nice.

Tips were collected in a box at the exit. The food on board was delicious, and the Japanese commentary was well done.

他社ツアーがまだホエールウォッチングを始めていない時期に申し込みしたため、運良くクジラに出会えるといいなと思い参加しました。
背びれが見えました!とアナウンスはあったものの、その後一度も現れず、実際に見ることはできませんでした。イルカは2、3頭確認できました。
雨季で雨が降ったり、風が冷たく上着は2枚重ね着しても寒いくらいでした。天気が良ければ景色も良かったかもしれません。
チップは出口に箱が置いてある形式でした。
船内の食事は美味しく、日本語での解説もきちんとあり良かったです。

Packages: 通常プラン
Attended as: Couples
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ホエールウォッチ マジェスティック号 横揺れが少ない最新テクノロジー採用の次世代クルーズ船<アロハタワー発/12/26~3/31>
I couldn't see the whale.
鯨はみれず
Activity Date: 2017/12/27 | Posted on: 2017/12/30

According to the story, it seems a bit early in December. However, I was able to enjoy the lunch cruise. The staff mentioned that it would be difficult to see whales today, but they directed us towards the west coast where dolphins were spotted. We were able to see dolphins for a brief moment. I received a one-year valid reboarding ticket, but I'm not sure if I can go within a year.

話によると、12月ではまだすこし早いらしい。
でも、ランチクルーズということで楽しめました。
係員の人が、今日は鯨は無理そうだけど、いるかが西海岸のほうにいるからと、まわしてくれました。一瞬ですが、いるかが見れました。
1年間有効の再乗船券をもらえたのですが、1年以内にいけるかどうか。

Packages: 通常プラン
Attended as: Friends
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ホエールウォッチ 最大80名乗りのカタマラン船!ソフトドリンク飲み放題付き<ワイキキ送迎可/12/1~3/31>
I will never participate again.
もう二度と参加はしない
Activity Date: 2017/12/28 | Posted on: 2017/12/29

First, the pickup was 15 minutes late. Just as I was about to call because I couldn't wait any longer, they finally arrived, and of course, there was no apology. Next, when boarding the boat, it was so crowded that there were no seats at all. Our group of six had to stand both going and coming back. The staff completely ignored the fact that we were standing without seats. It was difficult to stand with the boat swaying, and when I tried to go towards the deck to grab the handrail, I was told I couldn't. I had no choice but to keep standing. A minute later, when a foreigner tried to go to the deck, the staff said nothing. So, we also moved to the deck. My wife's parents, who are elderly and have weak legs, were with us, and I think it's terrible to accept reservations when there are no seats available. Even though we were visible to the staff, they did nothing and even prevented us from going to the deck. Moreover, when we were sent back, there was no explanation, and we had no idea which car we were supposed to get into. At one point, they changed the route to drop off other customers, and for some reason, they started picking up new customers, leaving us anxious about when they would finally send us. They stopped for a long time near the Sheraton without any explanation, and since it seemed like we wouldn't be departing anytime soon, we had no choice but to get off and go shopping. It was truly the worst experience. I will never use this company's tour again.

まずピックアップは15分遅れ。待ちきれず電話しようとしたところでやっと到着、もちろん謝罪はない。つぎに船に乗る際人がいっぱいで、座るところが全くない。私たち6人のグループだけが行きも帰りも立ったまま。スタッフは我々が座れず立っているのに全く無視。ゆれて立っているのが大変なため船の手すりに捕まろうとデッキの方へ行こうとしたらダメと言われ、仕方なく立っていた。その1分後に外人がデッキへ行こうとしたらスタッフは何も言わず。なので我々もデッキへ移動。妻の親が参加しており老人で足腰弱いんだから、座る場所もないのに予約を受けるなんて最悪と思います。我々がスタッフに見えているにもかかわらず、なんの対応もせずデッキにすら行かせるのを邪魔して一体なんなんだと思います。しかも帰りの送りの際もなんの説明もなく、いったいどの車に乗ればいいのかさっぱりわからなかった。途中他の客の求めでコースを変えて降ろしていたし、何故か新たに客を乗せ出しているしいつになったら我々を送ってくれるんだとやきもきしました。途中シャラトンのそばでなんの説明もなくずっと停車しいつまで待っても出発しそうにない為、仕方なく我々は降車し買い物にでかけました。本当に最悪でした。二度とこの会社のツアーは利用しません。

Packages: 午後プラン<~2020/12/17>
Attended as: Families with Young Children
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【冬季限定!1/3~3/21】ホエールウォッチ スターオブホノルル号 1500名乗船可能なハワイ最大のクルーズ船!軽食&ドリンク付き<ワイキキ送迎可>
Mother and baby whale
クジラの親子
Activity Date: 2017/12/26 | Posted on: 2017/12/29

It was rainy, but I was able to see a mother and baby whale three times. You can see them even when it's not the season! If you come to Hawaii, you should definitely try to see them at least once! ^_^

雨でしたがクジラの親子を3回見つけることが出来ました。シーズンでなくとも見えるんですね!ハワイに来たら一度は見てみてはどうですか^_^

Packages: ホエールウォッチ<2020年12月31日まで>
Attended as: Couples
Reply from activity provider

Thank you very much for joining our cruise. We are very pleased to hear that you enjoyed the mother and baby whale. Please come again. All of our staff are looking forward to your visit.

Star of Honolulu

この度は私共のクルーズにお越し頂き、誠に有難うございまhした。
鯨の親子をお楽しみ頂けました様で大変嬉しく思います。
是非またお越し下さい。
スタッフ一同お待ち申し上げております。

スターオブホノルル

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ホエールウォッチ マジェスティック号 横揺れが少ない最新テクノロジー採用の次世代クルーズ船<アロハタワー発/12/26~3/31>
The worst, the lowest.
最悪 最低
Activity Date: 2017/12/28 | Posted on: 2017/12/29

I was waiting at the designated meeting place as indicated in the voucher sent via email, but no one came for the pickup. I called the contact number multiple times starting ten minutes after the meeting time, but no one answered. After twenty minutes, I received a call saying that no one would come to pick me up and that I should take a taxi to a different location. They said they would send the new location via email, but I received no email or text message. An hour after the meeting time, I received a call from someone claiming to be an interpreter, asking if I would be coming by taxi, but I explained that I hadn't received any information about the destination and informed them that I would be canceling. Valuable time was lost.

メールで送られてきたバウチャーに、指定された待ち合わせ場所で待っていましたが、ピックアップに来ませんでした、待ち合わせの時間から10分後から何回も、連絡先に電話をしましたが誰も電話に出ません、20分後に電話が来ましたが、ここには迎えに来ないと言われ、タクシーで別の場所にこいと言われ、メールでその場所を送るとのことでしたが、メールもショートメッセージにも連絡なし。待ち合わせ時間の1時間後に自称通訳の方から(日本語)で連絡が来てタクシーで来ますかと聞かれるが、行き先も連絡が来ないと説明しキャンセルをする伝えました。大切な時間が失われました。

Packages: 【期間限定ファミリーキャンペーン】通常プラン
Attended as: Families
Reply from activity provider

Thank you for booking the whale watching cruise activity with us.

We sincerely apologize for the inconvenience caused as you were unable to participate due to an arrangement error on the part of the operating company.

As mentioned in a separate email, the operating company reported that there was a malfunction in the reservation system, which resulted in the pickup location not being accurately registered. On the day of the event, we had instructed you to take a taxi to the check-in location, but unfortunately, due to the absence of Japanese-speaking staff, we were unable to provide you with a proper explanation in the end. The operating company has conveyed their apologies. To prevent this from happening again, we will ensure that the operating company conducts double-checks to provide accurate guidance in case of any issues with the reservation system.

We take your feedback seriously and, together with the operating company, will strive to improve our services in the future. Thank you very much for your valuable feedback amidst your busy schedule.

VELTRA Customer Support Team

この度はホエールウォッチングクルーズのアクティビティをご予約いただき、ありがとうございます。
しかしながら、催行会社側の手配ミスにより、ご参加いただくことができず誠に申し訳ございませんでした。

別途メールでもお送りさせていただきましたが、催行会社より、予約システムに不具合があり
お迎え場所が正確に登録できていなかったと報告がございました。
当日、タクシーでチェックイン場所までお越しいただくよう説明を進めておりましたが、
日本語スタッフが不在だったため、最終的にきちんとご説明を差し上げることができなかったとのことです。
催行会社からは謝罪の言葉を預かっております。再発防止のため、催行会社にはやむ終えず、予約システムに不具合が発生した際も
きちんとしたご案内ができますよう二重の確認を行っていくこと注意いたします。

お客様からのお言葉を真摯に受け止め、催行会社共々、今後さらなるサービス向上に努めてまいります。
お忙しい中、貴重なご投稿を賜りまして、誠にありがとうございました。
VELTRAカスタマーサポートチーム

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【冬季限定!1/3~3/21】ホエールウォッチ スターオブホノルル号 1500名乗船可能なハワイ最大のクルーズ船!軽食&ドリンク付き<ワイキキ送迎可>
I couldn't meet any whales.
クジラに会えず
Activity Date: 2017/12/23 | Posted on: 2017/12/28

I had no sign of seeing any whales at all. I was prepared for them to be "small and hard to see," but they didn't show up at all. It's disappointing. I guess I'll just accept that it was a cruise tour off Waikiki.

全くクジラに会える気配がありませんでした。
「小さくてよく見えない」くらいは覚悟してましたが、全く姿を現しませんでした。残念です。
ワイキキ沖のクルーズツアーだったと思って
諦めます。

Packages: 家族割引!ホエールウォッチ
Attended as: Families
Reply from activity provider

Thank you very much for boarding with us this time. We sincerely look forward to welcoming you aboard again when you visit Hawaii.

この度はご乗船頂きまして、誠に有難うございます。またハワイにお越しの際には、ご乗船頂けますよう、スタッフ一同心よりお待ち申し上げます。

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Star of Honolulu Whale Watching Cruise with Banana Bread & Coffee | 2-Hour Morning Tour [Jan-Mar]
Great Views, disappointing for whale watching.
Activity Date: 2017/12/23 | Posted on: 2017/12/27
Mel

We didn't see much of the whale, only a blip, but there is nothing in voucher. The views are great!

Packages: 2.5-hour Afternoon Premier Cruise
Attended as: Families
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ホエールウォッチ マジェスティック号 横揺れが少ない最新テクノロジー採用の次世代クルーズ船<アロハタワー発/12/26~3/31>
It's a well-organized tour.
サービスが行き届いたツアーです。
Activity Date: 2017/12/23 | Posted on: 2017/12/26

The ship is slightly smaller than the Prince of Honolulu. As we approached Diamond Head, the waves became rough. I think it would be tough for children who get motion sickness. The departure time is leisurely, which is reassuring. The pickup location is also close to the hotel. We were able to see a mother and baby whale. This time, my child dropped their smartphone, but they were able to help us find it. It's a tour you can participate in with peace of mind.

船体はプリンスオブホノルル号より少し小さめ。ダイヤモンドヘッド近郊に近づくと波が激しい。乗り物酔いする子供は辛いと思います。出航時間がゆっくりなので、安心します。ピックアップ場所もホテルに近い。クジラの親子を、見ることができました。今回、子供がスマホを落としたがちゃんと調べてもらい、見つけることができました。安心して参加できるツアーです。

Packages: 【期間限定ファミリーキャンペーン】通常プラン
Attended as: Families with Young Children
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ホエールウォッチ マジェスティック号 横揺れが少ない最新テクノロジー採用の次世代クルーズ船<アロハタワー発/12/26~3/31>
It was fun.
楽しかったです
Activity Date: 2017/12/23 | Posted on: 2017/12/26

I arrived at the meeting place five minutes early, but there was already someone waiting with a sign that said "Majestic Whale." Since my name wasn't called when the time came, I spoke up when I noticed the sign saying "whale." If you're going, please try to speak up when you see the sign. There's no problem following the staff member. Once on board, there were levels with a buffet and an open deck, but the open deck was easier for taking photos and felt nice with the breeze. The day before, a local said they hadn't seen any whales this year, so I was worried, but thanks to the staff who searched diligently, I was able to see the tail twice and the body once. I enjoyed looking for whales and the scenery, and the chips, fruits, and burgers were delicious. There were some people who got seasick, so I think motion sickness pills and sea bands were helpful. I want to participate again to see bigger whales.

集合場所へ5分前にはついていましたが、すでに「マジェスティック号くじら」と書かれた看板を持った方が待っていました。時間になっても名前を呼ばれなかったので、「くじら」と書かれていることに気づいた時点で自分から声をかけました。行かれる方は看板を見たら声をかけてみてください。係の方のあとについて行くだけなので問題ありません。乗船するとブッフェのある階とオープンデッキの階がありましたが、オープンデッキの方が写真を撮りやすく風も気持ちよかったです。前日、地元の方が今年はまだクジラを見ていないと言っていたので不安でしたが、スタッフさんたちが全力で探してくれたおかげで、尾びれを2回と体を1回みることができました。クジラを探したり景色を楽しんだり、チップスやフルーツやバーガーも美味しかったです。船酔いをしてる方もいたので、酔い止めやシーバンドは役に立ったと思います。もっと大きくクジラを見たいのでまた参加したいです。

Packages: 【期間限定ファミリーキャンペーン】通常プラン
Attended as: Families
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BOB's Hawaii Underwater Scooter Adventure & Turtle Watching Tour
Bobs Underwater Scooter
Activity Date: 2017/12/22 | Posted on: 2017/12/26

Divers friendly but little instruction or guidance given. Lot of waiting around and too many people on boat for number of scooters and divers, reduce sizes for more enjoyable experience. Also suggest providing one digital photo in price of ticket at least as waste if going to effort of taking them if not emailing to parties. Expect to wait around both at office, on shuttle and boat.

Packages: BOB's Underwater Scooter Adventure (With Transportation)
Attended as: Couples
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アトランティス潜水艦ツアー ハワイの海底30mを進む海中アドベンチャー <ヒルトン・ハワイアン・ビレッジ発/日本語ナレーション(要事前ダウンロード)>
Atlantis Submarine Tour
アトランテイス潜水艦ツアー
Activity Date: 2017/12/18 | Posted on: 2017/12/26

Coral has died, and efforts are underway for artificial reefs and coral restoration. Around the reefs, schools of fish, green sea turtles, and rays could be observed. Overall, including the transportation, boarding arrangements, and underwater scenery, the Atlantis experience I participated in 25 years ago in Maui was better.

珊瑚が死滅し、人工の漁礁と珊瑚の再生努力中。
漁礁周辺には魚群、アオウミガメ、エイなどが観賞できた。
送迎、乗船までの段取り、海底の景観など総合的に、25年前に参加したマウイ島でのアトランテイスのほうが良かった。

Packages: プレミアム・サブマリン<定員64名>(2018年12月31日まで)
Attended as: Friends
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Star of Honolulu Whale Watching Cruise with Banana Bread & Coffee | 2-Hour Morning Tour [Jan-Mar]
Cruise was wonderful, loved the entertainment and food!
Activity Date: 2017/12/23 | Posted on: 2017/12/26

Cruise entertainment and food was great. Very disappointed that I saw no sea life, not even a dolphin )-.

Packages: 2.5 Hour Afternoon Premier Cruise with Lunch Buffet & Roast Beef Carving Station
Attended as: Families
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Meet Hawaii's ocean creatures through wildlife-focused tours across all islands. Watch humpback whales breach and spout during winter season. Interact with dolphins at resort programs on Oahu and Big Island. Dive alongside sharks in thrilling cage adventures. Glide with manta rays on Big Island night snorkels. Or stay dry viewing tropical fish from a submarine. Compare by activity type, intensity, and island.