All Reviews for Family & Accessible Travel

I participated in this tour for the first time!

This is a tour that even those who are not good at snorkeling can join with peace of mind. You can relax on the boat or rent kayaks and floaties in the shallow waters, which is reassuring.

Additionally, the crew members provided clear and thorough explanations, and I appreciated how attentive they were to the participants, more than I had expected.

If you suddenly feel like trying snorkeling during the tour, you can receive a snorkeling lecture and join in with confidence.

I recommend bringing marine shoes that can be worn in the water when participating.

I definitely think it was a great choice to go with Captain Bruce's tour over others.

はじめてのこのツアーに参加しました！

シュノーケリングが苦手な方も安心して参加出来るツアーです。
船内に残ってのんびりしているか浅瀬でカヤックや浮き輪などのレンタルもあり安心です。

又、乗組員の方も丁寧でわかりやすい説明で思っていたより ツアー参加者に気を配っていて良かったとおもいます。

途中でやっぱりシュノーケリングに挑戦してみたいと思っても安心してシュノーケリングのレクチャーを受けて参加出来ると思います。

参加する際は、海でも履けるマリンシューズを持っていく事をおすすめします。

他のツアーより断然キャプテンブルースのツアーにして良かったとおもっています。

I participated in the tour on the morning of May 10th. I was initially anxious as I was with my 65-year-old mother, but Chieko took great care of us, which was very helpful. We saw many types of fish underwater and even encountered a Hawaiian monk seal resting on the beach! It was an incredibly fulfilling experience. There were also very friendly cats and mongooses on the beach. The mongooses seemed to be a nuisance, rummaging through trash and stealing food, but they are a rare sight for Japanese people, so it was fun to see them. It seems like it became a good memory for my mother as well, and I am grateful for that.

As for advice for those who will participate, I haven't been there in the midsummer, so I can't say, but in spring and autumn, the sea is still cold. I saw the locals swimming comfortably in swimsuits, but we couldn't enjoy it the same way. Perhaps our tolerance to cold is different. It's a shame not to enjoy the beautiful sea because of the cold. I strongly recommend renting a wetsuit. The guide will choose one that fits you. From my previous experience, I knew it would be cold, so I brought my own short wetsuit, but I later thought I should have rented a full suit. Even the short wetsuit took up a lot of space in my suitcase, and my legs weren't protected, which is important since you swim over shallow areas with coral to avoid injuries.

You can leave your valuables and luggage behind, and I recommend not taking anything into the water. If you do bring something, a sturdy underwater camera would be ideal. I brought my waterproof smartphone in the zippered pocket of my swimsuit, but after about four years of use, it short-circuited and became unusable. After that, I had to go sightseeing without my smartphone. Luckily, my mother had hers, but I ended up changing my phone model when I returned home.

The guide will upload the photos they took to Facebook later. You can download them freely, and it's free!

I hope this information is helpful, and I highly recommend it! Mahalo!

5月10日の午前中のツアーに参加させて頂きました。
65歳の母親と一緒で最初は不安もありましたが、Chiekoさんが面倒を見てくれたので、とても助かりました。
水中ではたくさんの種類の魚が見れ、砂浜で寝ているハワイアンシーモンクにも出会えました！
非常に充実した体験でした。
浜にはとても人懐こいネコと、マングースなんかもいました。
マングースはそこではごみ箱を漁ったり食物をかっぱらっていく害獣のような存在のようですが、日本人にとっては珍しい生き物で、見れて楽しかったです。
母親にとっても良い思い出になったようで、感謝しています。

これから参加する人へのアドバイスですが、
真夏は来た事がないのでわかりませんが、春秋はまだ海が冷たいです。
向こうの皆さんは平気で水着で泳いでいるのを見ますが、我々は彼らと同じ調子では楽しめません。寒さに対する耐性が違うのでしょうか。
寒さでせっかくの海が楽しめないのはもったいないです。
ウェットスーツのレンタルを強く推奨します。ガイドさんがその人に合った物を選んでくれます。
自分は以前の体験から寒い事を知り、タッパーを自前で用意して行きましたが、フルスーツをレンタルすれば良かったと後から思いました。
上だけのタッパーですらスーツケースに入れると嵩張りましたし、足が保護されないので。浅い場所でサンゴの上を泳ぐので怪我防止にもなります。

貴重品や荷物は預けられます、海の中には何も持って行かない事をお勧めします。持っていくなら丈夫な水中カメラ位でしょうか、自分は防水仕様のスマホを水着のチャック付きポケットに入れて持ち込みましたが、４年程使っており経年劣化していたのか、見事にショートしお釈迦になりました。その後はスマホなしの不便な観光を強いられました。母のスマホがあったのでまだ良かったですが、帰国後はその日に機種変更です。

写真はガイドさんが撮った物を後日フェイスブックにアップしてくれます。
自由にダウンロードできます、なんと無料ですよ！

参考にして頂ければ幸いです、お勧めします！マハロ！

Our tour guide Mike was so friendly and gave us great tips on dining in the area on our bus trip to the hike. He made sure everyone was comfortable and got all the pictures they wanted. The walk up to the fall was beautiful, the waterfall was amazing! It was an easy hike but got muddy in a few spots so be careful!

I think the cost performance is better than other transportation options. They safely took me to my destination on time. I appreciated their clear communication, and I'm glad I used their service.

ほかの送迎よりコスパが良いと思います。安全に時間内に送ってくれました。わかりやすく声をかけて頂き利用して良かったです。

They arrived at the front of the hotel to pick us up right on time. Upon our arrival at the airport, they asked for our flight number and took us to the check-in area for that flight. I would definitely like to request Roberts Hawaii for our transportation next time.

宿泊しているホテルの前まで定刻通りお迎えに来てくれました。
空港到着時も、飛行機の便名を聞いてくださり、その便の受付の所まで送ってくれました。
次回もぜひロバーツハワイさんに送迎をお願いします。

It was my last day at Hawaii and it made a perfect finale for me.
Sand bar and ocean were beautiful, staffs were nice and kind, burger was delicious.
Don't miss it!

I would say: little exposure to the island, but if you are looking into the opportunity to experience the island while getting a real dip into cultural life of the Polynesia.

My husband and I had a great time snorkeling and saw lots of turtles up close. While sailing we even got to see dolphins playing around the boat. The staff was very professional, helpful and fun...highly recommend this activity!

This experience was one I have no regrets booking. The divers and guides were wonderful. You always felt safe and were never left alone because you have your own personal diver with you at all times. But you feel at peace and just immerse yourself with the wonders of life underwater. They provide you with all the equipment you need even snorkel gear for your free time! Would highly recommend this activity!

I had a vague image of it and didn't have high expectations, but experiencing it in reality was truly moving. Riding in a submarine was also a valuable experience, and above all, I was able to experience the clear blue seabed as if I were diving myself. I'm glad I participated. You can also see sea turtles!

何となくイメージも出来るし、そこまで期待していませんでしたが、
実際に体験すると感動モノでした。
潜水艦に乗る経験も価値あるものでしたし、何よりも青く澄んだ海底を
まるで自分が潜っているみたいに体験でき、参加してよかったです。
ウミガメも見れますよ！！

My First Trip to Hawaii
I'm glad I was able to join this tour.
It became my best memory from this trip.
I think visiting the sandbar is a must when coming to Hawaii.
Snorkeling in the water there was so much fun.
Above all, our guide was kind and attentive.
I would love to participate again.

初めてのハワイ
このツアーに参加出来て良かったです。
この旅行での一番の思い出になりました
ハワイに来たらサンドバーは絶対に外せないと思います
海の中の浜そこでの、シュノーケルとても楽しかったです
何よりも親切丁寧なガイドさん
またもう一度参加したいと思っています

My first time in Haleiwa. I participated during the May holiday. The driver (who was Japanese) was very good.

It rained from the morning on the day of the trip. After we set off, the horseback riding was canceled. The driver informed us, "You can get a full refund for the cancellations." We were supposed to have three groups that day, but since the others canceled, it was just my family that set off. We only canceled the horseback riding and received a $100 refund per person.

We visited the murals in downtown Honolulu, a shop where we could sample coffee, and Dole Pineapple. After that, we entered Haleiwa while seeing the famous sign, and the driver kindly explained the shops from the car. Since it was still early for lunch, we went to a soap factory and then returned to Haleiwa for a garlic shrimp lunch at the recommended "CAMARON." The shrimp were already peeled, making them easy to eat. The driver was very kind, reserving seats for us and wiping off the benches from the rain. Even during our free time, I felt relaxed exploring since I had been informed about the famous spots from the car in advance. We also got to go to Matsumoto Shave Ice. On the way back, we were able to see three turtles up close on the beach.

In May, it can get quite chilly when it rains, so I think long sleeves are necessary. (We bought hoodies for the whole family at Dole.)

初めてのハレイワ。5月連休に参加。ドライバーさん（日本人）がとてもよかった。
当日は朝から雨。出発してから乗馬はキャンセルに。ドライバーさんから「キャンセルの方は全額返金できます」とのこと。当日3組で廻る予定でしたが、他の方はキャンセルされたので、うちの家族だけで出発しました。うちは乗馬だけキャンセルで一人100ドル返金してもらえました。
ホノルルのダウンタウンの壁画、コーヒーの試飲ができるショップ、ドールパイナップルへ。その後、有名な看板を見ながらハレイワに入り、車中からお店を丁寧に説明してもらいました。お昼にはまだ早い時間だったので、石けん工場へ行ってから、再度ハレイワに戻り、ガーリックシュリンプの昼食。お勧めの「CAMARON」へ。シュリンプの殻がむいてあるので食べやすいです。ドライバーさんが席を取ってくれたり、ベンチの雨を拭いてくれたりととても親切でした。自由行動でも、予め車中から名店を教えてもらっていたので、ゆっくり安心して散策できました。マツモトシェイブアイスにもゆけました。かえりには浜辺で3頭もカメを間近で見ることができました。
5月は雨が降るとかなり冷え込むので長袖が必要かと思います。（ドールで家族全員パーカーを買いました）。

- It was reassuring to have someone waiting at the arrival gate.
- However, it took a long time to board the bus, and some people were left behind.
- The driving was normal.
- The loading and unloading of luggage was done reliably.
- It was nice to see smiles!

・到着口に迎えの方がおられて安心
・しかしバスへの乗り込みに時間がかかり積み残しの方がいました
・運転は普通でした
・荷物の積み降ろしは確実にされてました
・笑顔で良かった❗

We went on our honeymoon for our first overseas trip, and I was really glad that we requested a transfer for the last day, and they arrived on time.

新婚旅行で初めての海外に行きましたが、最終日に送迎をお願いして、時間通りに来て下さって本当に良かったです。

I researched online before going, but I was worried about how the tide and weather would affect things. However, it was a perfect 100-point view. The staff were all really kind, and the food was delicious, especially the meatballs. The sunlight was truly intense, so I wish I had brought a rash guard.

ネットで調べて行きましたが潮位や天候が関係してるのでどうなるか心配でしたが100点満点の絶景でした。スタッフの方もみんなホントに親切です。料理も美味しくてミートボールの味が特に良かったです。
日差しが本当に強烈なのでラッシュガードを持っていけばと思いました。

Horseback riding is great for sun protection since you can wear a helmet over your hat.

You can easily mount the horse from a platform that looks like a podium, making it a breeze to get on. At first, it felt a bit scary due to the swaying, but I quickly got used to it and started enjoying the scenery. The horses are very well-trained and followed the horse in front of them perfectly.

We took individual photos of each family member at the beautiful seaside, so make sure to bring your camera!

In Haleiwa, they made a reservation for the garlic shrimp restaurant (Camaron) that I wanted to visit, allowing us to leisurely explore the town.

乗馬は、帽子の上からもヘルメットが被れるので日焼け対策バッチリです

朝礼台のような所から馬に乗れるので、乗る時も楽々でした
初めのうちは揺れて少し怖いのですが、すぐに慣れて景色を楽しめえるようになりました
馬がとてもよく訓練されているのでちゃんと前の馬のあとをついて歩いてくれました
綺麗な海辺で家族全員と、ひとりひとりの写真を撮ってくれたのでカメラ必携です

ハレイワでも行きたかったガーリックシュリンプのお店（キャマロン）を事前に予約してくれたのでゆっくり町を見て回れました

Waikiki was congested, and they arrived about 15 minutes later than scheduled. However, it was not a problem since the transportation schedule was planned with some buffer time.

ワイキキが渋滞しており予定時刻より１５分くらい遅れて迎えに来られました。それでも余裕を持った送迎スケジュールなので問題ありませんでした。

It was my first time parasailing, and I chose the highest option at 150 meters. It was very high, but seeing the vast scenery of Hawaii in a panoramic view became an unforgettable memory. However, I did get a bit seasick, so I recommend that anyone who is prone to motion sickness take proper precautions before going.

初パラセーリングでしたが一番高い150メートルを選択。とても高かったですが、ハワイの広大な景色をパノラマで見れたのは最高の思い出になりました。ただ船酔いをしてしまったので、少しでも酔いが気になる方はしっかりと対策をして行くことをオススメします。

It was my first time paragliding, and I participated with my family. I got a bit seasick on the boat, but when we ascended into the sky during paragliding, I was able to enjoy the breathtaking views!

初めてのパラセイリング、家族で参加しました。ボートで酔ってしまったのですが、パラセイリングで上空に登ったときは絶景を楽しめました！

I often use this for my trips to and from Waikiki. Usually, I don't pay much attention, but this time the driver was unpleasant, which was very disappointing.

ワイキキまでの行き帰りによく利用しています。いつもは特に気にならないのですが、今回はドライバーが感じ悪い人で、とても残念でした。

We flew together as a family of three. The view of Waikiki Beach from the sky is amazing. Additionally, this time we were able to see whales spouting from above!

家族3人で一緒にフライトしました。空から見るワイキキビーチは眺望が最高です。さらに今回はクジラが潮を吹く様が上空から見れました！

I, in my 50s, was able to enjoy it as well. I'm grateful to the staff. The weather was nice, and the sandbar was beautiful. During snorkeling, there were times when participants were too close together, and I felt that I would have liked to enjoy it a bit more leisurely.

５０歳代の私でも楽しめました。スタッフの方たちに感謝です。
天気も良くサンドバーも見れきれいでした。シュノーケリングが参加者同士がかたまりすぎて手や足が当たることがありもう少しゆったりと楽しみたかったなと感じました。

I'm going to the sandbar for the first time!
A wide shallow area with a sparkling white coral carpet!
Imagining moments like that, we set sail!
At first, the weather seemed to be nice...

Before I knew it, the weather turned bad from the mountains.
In no time, the sky above the sandbar was covered with dark clouds,
and without any sunlight, we landed on the sandbar anyway!

The water is so cold~~＞＜
It started to rain, and everyone around was hardly enjoying the sandbar,
just waiting inside the boat＠＠

I can't complain about the weather!
I accepted that we were just unlucky this time.

If there's a chance next time, I want to see a beautiful sandbar!

初めてサンドバーに行く！
広い浅瀬に、白く光るサンゴのじゅうたん！
そんな中で、ハイチーズ！
なんてことをイメージしながらいざ出港！
最初こそ、なんとか天気は良さそうだったのに・・・・

気づけば、あれよあれよと山の方から天気は崩れ。
あっという間に、サンドバー上空も真っ黒な雲に覆われて
日差しもないまま、とりあえずサンドバーに上陸！

水冷たい～～～～＞＜
雨も降ってきたし、周りのみんなもサンドバーを楽しむどころか
船内でほぼ待機状態＠＠

天気に関しては誰にも文句は言えません！
今回は運が悪かったと、潔く諦めました。

次回チャンスがあれば、きれいなサンドバーを拝みたいです！

This was my second time on this tour. I participated on April 28, right in the middle of Golden Week. I was originally scheduled to join on the 27th, but there was some trouble with the ship that day, and it couldn’t depart, so I had to join the next day.

The last time I went, two years ago, I participated alone, but this time I was with someone else. During the previous trip, we found dolphins about 20 minutes after departure and spent a long time snorkeling with them and even got to see turtles up close. I was hoping for a similar experience this time!

Maybe the weather wasn’t great? This time, it took a while to find the dolphins, and we searched from the boat for about an hour before the dolphins finally noticed us and came into view! Just as we were all set to snorkel and swim with the dolphins, one of my companions got seasick and panicked a bit since it was their first time snorkeling.

They decided to give up after just 10 minutes in the water. They told me to go ahead and enjoy, but I couldn’t just leave them alone on the boat while I had fun! (As a guy, I felt I had to support the girl properly!)

I felt a bit regretful, but we were able to spot dolphins from the boat, and they even came quite close at one point. Just being able to see the dolphins made my companion happy.

Despite the ups and downs, we ended with some fun commemorative photos, and I realized how enjoyable it is to see dolphins! Even though we were at a distance, they were so cute! I’m already looking forward to planning to join again in two years!

今回で2度目のこのツアー。
ゴールデンウィークの真っ最中の4月28日に参加しました。
本当は27日の参加予定だったのですが、その日の船がトラブル？
で出港不能となり、翌日に改めての参加となったのですけどね。

前回は2年前に一人で参加したのですが、今回は二人での参加。
前回は出港後、20分ほど？でイルカが見つかり長い時間シュノーケルで
イルカを見たり、亀を間近で見れたりもしたのです。
今回もそうなると良いな！と、思いながらの参加です。

少し、天気も良くないってのもあったのかな？
今回はなかなかイルカが見つからず、船の上から探すこと
1時間ぐらい？　ようやくイルカがこちらに気づいて？見つかってくれました！
さっそく、みんなでシュノーケル！でイルカと泳ぐぞ！！って時に・・・
一緒に行った人が、船酔いもしたのと初めてシュノーケルで少しパニくって
しまって＞＜　
海に入ってわずか10分で、断念。連れは私はいいから見てきて！って
言ってくれたのだけど、一人船の上に放置して自分だけ楽しむわけにも
行かないじゃないですか！
（一応、男子としては女子をしっかりとサポートせねば！ｗ）

少し、心残りはありましたが、船の上から一緒にイルカを探しながら
遠めでもイルカは見れましたし、途中船のすぐ近くにも来てくれた。
そんなイルカを見ることができて、それだけでも連れは喜んでくれてました。

なんやかや、すったもんだありましたが、最後は楽しく記念撮影なんかもして
やはり、イルカを見ることって楽しいな！そして遠めだったけど、イルカは
可愛いな！って思いました。
2年後にもう一度、参加するつもりで今から楽しみに計画を練ってますｗ

My daughter and I did the 2hr horse back ride with lunch and it was all excellent! It’s such a uniquely beautiful place that I rank it along with Machu Picchu and Monument Valley as my most incredible travel destinations. We highly recommend!

I can't say enough about this trip.

It was absolutely amazing, the crew went out of their way to make everyone happy. They even brought me a beer while I was standing on the sandbar, imagine that...

Take this trip, it is worth every dollar!!!

I participated in a kayak tour with a Japanese guide at Kailua Beach with my sister. We were picked up from our hotel at 7:35 AM and arrived at the shop near Kailua Beach around 9 AM. After receiving an explanation about the kayaks, we carried the kayaks ourselves to a nearby beach and paddled towards a deserted island. Once we reached the island, the guide took us around while explaining about it. They also took a lot of photos for us. On the day I participated, the weather wasn't great, with rain showers coming and going, but it felt adventurous and I enjoyed it. The kayaking time is about an hour, so it might be a bit short for experienced paddlers. However, I recommend this tour for beginners. The staff was cheerful, and the shop's facilities were well-equipped, allowing us to have a safe and enjoyable time.

カイルアビーチでの日本語ガイド付きカヤックツアーに姉と二人で参加しました。
7時35分にホテルでピックアップしてもらい、9時頃にカイルアビーチの側のショップに到着。カヤックの説明を受けた後、カヤックを自分たちで近くのビーチまで運び、無人島を目指して漕ぎ進めます。無人島に着いたらガイドの方が無人島を一周しながら案内してくれました。写真もたくさん撮ってくれます。私が参加した日は、スコールのような雨が降ったり止んだりと、あまり良い天気とは言えませんでしたが、冒険という感じがして楽しめました。カヤックを漕ぐ時間は１時間ぐらいなので、経験者には少し物足りないかも。初心者にはオススメのツアーです。スタッフさんが明るくて、ショップの設備も整っているので、安心して楽しい時間を過ごせました。

The pick-up for the bus on the way there was significantly later than the scheduled time, which made me very anxious.
I really enjoyed the pool.
I thought the BBQ lunch plan meant we would be grilling meat outside, but it turned out to be a buffet style.
The taste of the meat was very delicious.
This time, Shaka was also operating, and the kids had a great time.

行きのバスのお迎えが予定のピックアップ時間より大幅に過ぎての迎えだったのでとても不安になりました。
プールは、とても楽しめました。
BBQランチプランと書いてあったので、外でお肉を焼いたりするのかと思っていたら、バイキング形式でした。
お肉の味がとてもおいしかったです。
今回はシャカも運営していて子供もすごく楽しめていました。

Beautiful ocean, scenery, delicious food. And the hospitality of the staff.

I was surprised at how much they provided for the tour price; everything was perfect, and my satisfaction level was 1000%! This was definitely the number one tour I would recommend!

素敵な海、景色、美味しい食事。そしてスタッフ方のホスピタリティ。

ツアー料金に対してここまでしてくれるのかと驚き、どれをとっても完璧で、満足度1000%でした！絶対オススメナンバーワンツアーでした！

I wasn't able to see any whales this time, but I didn't have high expectations from the start, so I participated with the mindset of at least seeing dolphins while cruising. I was able to see a pod of dolphins and some turtles, which was just as I expected.

At the end, since I didn't see any whales, the explanation for a re-challenge was in English, and I couldn't understand it. It seems that since this is the last of the season, I won't be able to re-challenge this season. So, I think it means that if I show this ticket next time, I might get a discount? I would like to know the correct information. Also, how should I communicate that I have the ticket for the next time?

時期的にクジラはやっぱり会えなかったんですが、まあ最初から期待はしてなく最悪イルカとクルージングって感じで参加しました。
イルカの群れと亀が会え、思った通りでした。
最後にクジラに会えなかったので、再チャレンジの説明が英語で、わからなかったのですが、どうやら、今シーズン最終なので、今シーズンで再チャレンジができない。よって次回このチケットを見せればディスカウント？みたいなことかなと。正解を教えてほしいです。また次回ってどうやってチケット持ってることを伝えたらいいんでしょうか？