All Reviews for Family & Accessible Travel

The view was amazing, but looking straight down can make you lose your balance, so I think it's not scary to look straight ahead or to the side.

見渡す景色は最高でしたが、真下を向くとバランスを崩しやすいので、真正面や真横を向くと怖くないと思います。

There were dolphins, and I jumped in. They quickly swam away, and I hoped for a chance to try again, but that was it. I didn't even get lunch on the bus ride back, so I was really hungry.

イルカがいて飛び込みました。
すぐに泳ぎ去り、再チャレンジを期待しましたが、おしまいでした。
ランチが帰りのバスまでもらえなくて、腹ペコでした。

I wanted to ride the Star of Honolulu, but after seeing reviews about the buffet being overcrowded, I chose this one instead. It was a good decision as we were shown to our reserved seats and it wasn't cramped at all!

The Atlantis is three stories tall. There was a photo opportunity before the cruise, and you can purchase the photos later. (You can choose between just photos or photos & data, and I recommend the photos & data option. You can check the data via email right away.)

I made a reservation for the dinner buffet instead of just appetizers. We were seated on the second floor, which is recommended because there are hula shows and live performances. Plus, our seats were close to the show! I was able to dance with the dancers, which made for a great memory.

Although the selection of the buffet was limited, I still ended up quite full. Additionally, each table has a designated server, so you can order drinks from them, but the drinks do take a little while to arrive. When ordering drinks, you have to leave your credit card with them until the check is settled, which was a bit nerve-wracking... I think there might have been other options, but I can't remember. Fortunately, nothing went wrong.

Before the fireworks, we went out to the deck to watch, and after the fireworks, we returned to the second floor for a finale interactive dance show with the staff.

In the end, everyone got excited, and it was a lot of fun! It became a wonderful memory!

スターオブホノルルに乗りたかったのですが、ビュッフェ形式のランクものは、ギュウギュウに詰め込まれるという口コミを見て、こちらにしました。
予約席に通してもらえ、ギュウギュウ詰めにもならず、正解でした！

アトランティスは3階建て。
クルーズ前に写真撮影があり、後から購入できます。
（写真のみと写真&データ購入が選べるので、写真&データがオススメ。メールでデータがすぐに確認できます。）

アペタイザーではなく、ディナービュッフェで予約。
通されたのは2階席でした。
2階席は、フラショーや生演奏があるのでオススメです。しかも、ショーに近い席でした！
ダンサーさんと一緒に踊ることができ、いい思い出となりました。

ビュッフェの数は少ないですが、けっこうお腹いっぱいになります。
また、テーブルごとに担当者がつくので、ドリンクはその方に頼めばいいのですが、ドリンクが出てくるのは若干遅いです。
ドリンクを注文する時は、クレジットカードを最初からチェックするまでずっと預けるのですが、これが少し怖かったです…他にも方法があったと思うのですが、覚えておりません。
一応、何事もなかったです。

花火の前にはデッキへ出て鑑賞し、花火鑑賞後に、また2階席に戻ると、スタッフの方々とフィナーレの参加型ダンスショーがありました。

最後はみんなで盛り上がって、とても楽しかったです！いい思い出になりました！

Three of us in our fifties participated. We signed up to create memories of our trip to Hawaii. It was really fun to interact with the dolphins, but it was stated that we must not harm the precious dolphins, so things like nail stones were prohibited. Of course, I completely understand that, but it was also mentioned that wearing gloves would be okay.

Two of my friends had nail art on their feet, so they even went out of their way to buy swimming shoes. However, when we actually participated, we were told that was not allowed either. They had many files and clippers available, asking us to remove the stones on the spot. I could only apologize to my friends who were getting upset...

If they had clearly stated from the beginning that it was absolutely not allowed, we wouldn't have had to go through this. It's disappointing that it made us feel sad. I believe this should be properly communicated to future participants. It seems that anyone joining this tour should avoid any small decorations. Although it was written that wearing gloves would be fine, that was not the case at all. Since there were many files and clippers available, it seems everyone had a similar experience.

Please be careful!

But the dolphins were really cute!

アラフィフ3人での参加。
ハワイ旅行の思い出にと申し込みをしました。
イルカに触れ合えて、とても楽しかったのですが、大切なイルカさんを傷つけてはいけないとネイルのストーンなど禁止と書いてありました。もちろんそれはとても納得出来るのですが、グローブをすればokとも書いてありました。
私の友達2人は足のネイル。そのためわざわざスイミング用の靴(？)を購入しました。
実際参加してみると、それもダメとのこと。
その場でストーンを取ってくださいとたくさんのヤスリやニッパが置いてありました。不機嫌になる友達に私は謝るしかなく…
最初から、絶対ダメです。と書いてくださればこんな思いをしなくて良かったのに。悲しい気持ちにさせなくてよかったのに。と、残念です。
これは、今後の参加される方にきちんとお伝えするべきと、書かせて頂きます。
このツアーに参加される方は、どんな小さな飾りでもダメだそうです。
グローブをすれば良いと書いてありますが、そんなことは全くありませんでした。たくさんのヤスリやニッパがありましたので、皆さんそんな感じなんでしょうね。
お気をつけ下さい！

でも、イルカは本当に可愛かったです！

It took about 20 minutes by boat to reach the submarine, and we enjoyed the journey as well ^ - ^

It's not often that you get to experience being on a submarine, and I participated with seven friends, filled with excitement. The best part was that we were lucky enough to see a sea turtle! ♡

The staff's service was also very good, and I was very satisfied!!

沖まで20分くらいかけて船で、潜水艦の所まで行く道中も楽しめました^ - ^

潜水艦なんて中々乗る経験が出来ないのと、ワクワク感いっぱいで友達7人で参加させていただきましたが運が良い事にウミガメが観れた事が一番嬉しかったです♡

スタッフさんの対応もとても良く満足でした！！

The crew was very entertaining! At first, I thought it would be scary, but once we took off, I felt no fear at all. In fact, it felt more stable than the boat, even though it was shaking a bit, haha. I did feel quite nauseous from the boat ride, so it might be good to have some motion sickness medication available.

We were in a group of four, and since we boarded the boat one group at a time, there was some waiting time. For those who are prone to motion sickness, that might be tough. However, it truly turned out to be a wonderful experience! If you can endure the nausea, it will become a fantastic memory!

クルーの方もとても楽しませてくれました＼(^^)／
最初は怖いと思っていましたが、飛んでしまったら全く怖さなどなく、むしろ船より揺れる感じは安定感がありました笑
船酔いで結構気持ち悪くなってしまったので、酔い止めがあるといいかもしれないです。
私たちは4組一緒に船に乗り、一組ずつ順番なので、船での待ち時間があります。その間、酔いやすい人はきついかもしれないです汗
ただ、本当にとても素敵な時間になりました！酔いは我慢すれば最高の思い出になります！！

The weather was great! The hamburgers were delicious! It's just a shame that I couldn't see many sea turtles.

天気も良くて最高でした！
ハンバーガーも美味しかったです！
ただウミガメがあまりみれなかったのが残念でした

The highlight is that they share the names of plants and interesting facts during the hike. If it weren't for the tour guide, I would just be walking without knowing anything (laughs). Since you're there, please enjoy the hike while asking various questions! The lunch bento is also healthy and delicious!

いち押しは、植物の名前や豆知識など行きのハイキング中に
教えてくれること。ツワーでなかったら、何もわからず歩いてるだけ(笑)
せっかくなので、いろいろ聞きながら楽しくハイキングしてくださいね♪
ランチのお弁当もヘルシーでおいしいですヨ♪

It was truly American entertainment. Absolutely professional!! I enjoyed it thoroughly even from the second floor. I will come again next year. Mahalo!

アメリカンエンターテーメントそのものでした。まさにプロフェッショナル！！
二階席でもじゅうにぶんに楽しめました。また来年も来ます。マハロ！

I had a great time with my close friends at the beautiful sea, playing with sea turtles and enjoying snorkeling! The barbecue was incredibly delicious, and the staff were so much fun; it was the best! I was so happy to laugh so much on a magical carpet floating on the sea. I want to go again! Hawaii is amazing. This tour was awesome!

仲の良い仲間と綺麗な海、ウミガメと戯れ、シュノーケリングも楽しみました！！
バーベキューもめちゃくちゃ美味しくて、スタッフの皆さんが楽しくて最高でした！！海に浮かぶ魔法のじゅうたん一枚であんなに笑えるとはすごく笑って幸せでした。
また行きたいです！！
ハワイサイコー
このツアーサイコー
でした。

At first I thought this would not be enough time but we were able to spend as much or little time as needed on whatever we wanted to do. The crew were helpful in training us beginners on SUP. I recommend this for advanced or beginners of all ages.

After arriving at the airport, there was someone holding a sign for "Roberts Hawaii" right at the exit. I communicated my name to this person, and after confirming my reservation, they guided me to the bus stop. It was great that the bus stop was so close to the exit. I'm not very good at English, but the guide clearly communicated to the staff waiting at the bus stop, saying, "This luggage is for the XX Hotel," so I felt reassured. Thank you again!

空港到着後、出口すぐで
「Roberts hawaii」の案内板をもった方がいらっしゃいました。
この方に名前を伝え、予約を確認頂いたあと、バス乗り場までご案内頂きました。
出口からすぐの場所が乗り場で有難いです。
英語は苦手なのですが、案内の方が、バス乗り場で待機するスタッフに「この荷物、〇〇ホテルまで」としっかり伝えてくださったので、安心でした。
また宜しくお願いします。

We arrived at the hotel almost on time, and the driver, full of service spirit, took us to the airport while introducing us to places associated with former President Obama. I could only catch bits of the English, so I could only understand it vaguely, but the other passengers (mostly Westerners) seemed very happy.

When we arrived at the airport and were getting off, I missed hearing "AirAsia" and got off at the wrong stop, but that was my mistake.

ほぼオンタイムでホテルに到着、
サービス精神の溢れるドライバーで
オバマ元大統領に因んだ土地をわざわざ紹介しながら空港へ向かって下さいました。
英語が所々しか聞き取れず、こんな感じかな？としか理解できなかったのですが、
他の乗客（ほぼ欧米人）はとても大喜び といった感じでした。

空港に着いて降りる際、
「エアアジア」を聞きそびれ、降り間違えてしまいましたが、それはこちらの落ち度です。

My wife and I participated together.
The weather was nice, and the sea and mountains were very beautiful.
The horses were very well trained and walked in a line, behaving nicely.
All the support staff spoke English.
I felt a bit inconvenienced that Japanese was not understood.
If I have the opportunity, I would like to participate again.

妻と2人で参加しました。
天気が良く海や山が大変綺麗でした。
馬は大変よく調教されていて１列に並んで行儀良く歩いてくれます。
サポートの方はすべて英語でした。
日本語が通じないのが少し不便に感じました。
機会があればまた参加したいと思います。

It was a shuttle bus to the airport early in the morning, and since it was my first time, I didn't know where to get off. However, the kind driver helped me out, and it was the best service. The driver was also friendly to the other passengers, which I really appreciated!

早朝の空港までの送迎シャトルバスでしたが初めてのこともあり降車場所が分かりませんでしたが、親切な運転手が教えてくれて最高の対応でした。他の乗車客にも親切な対応をしていて好感が持てました❗

The sea was blue, the mountains were beautiful, and there were many dolphins and sea turtles... It was an incredibly wonderful experience. The staff were all fun people, and I had a great time. Since it was an early morning tour, I had plenty of time in the afternoon, which was very nice. Next, I want to enroll in Manta University on the Big Island.

海が青く、綺麗な山々、たくさんのイルカとウミガメ…
信じられないくらい素敵な体験でした。
スタッフも皆さん楽しい方々で、いい時間を過ごせました。
朝早くからのツアーだったので、昼からもたっぷり時間があり、とても良かったです。
次はハワイ島でマンタ大学に入学したいです。

My clients had nothing but good things to say about this experience!

Thank you for coming on time despite it being early in the morning. I feel reassured knowing that Mr. Roberts will pick me up according to my flight schedule. The fixed rate is also appealing, as there's no need to worry about calculating tips. However, since it's a shared ride, it does take some time as we stop at various hotels.

早朝にもかかわらず時間通りに来て貰えてお世話になりました。ロバーツさんにお願いすると搭乗便に合わせて迎えに来てくれるので安心です。料金も定額なので、面倒なチップの計算も必要ないところも魅力です。ただ混乗なので色々なホテルを回っていくのでその分時間を取られます。

I was picked up in the domestic terminal, but this time the person who came to greet me was wearing a yellow aloha shirt instead of the trademark green or blue aloha shirt that Mr. Roberts usually wears, so I didn't notice him right away even though he was very close by. It was due to my preconceived notions, though...

国内線ロビーに迎えに来て貰ったのですが、今回は迎えの方がロバーツさんのトレードマークのグリーンかブルーのアロハではなく、黄色いアロハを着ていたので、すぐ近くに居たのになかなか気がつきませんでした。こちらの先入観のせいですが…。

What an awesome experience I got to share with my son for his 18th birthday. The guide's, Dan and his wife were extremely friendly and knowledgeable. Definitely worth the money. I would highly recommend.

I was quite anxious about participating alone as a woman and my limited English skills, but surfing in Hawaii was something I had wanted to do for three years, so I decided to go for it!

To my surprise, I heard a lot of Japanese being spoken here and there! There were people who chatted with me and created a fun atmosphere, and the person in charge, who was American, also used some broken Japanese like "more forward." Thanks to their support, I was able to stand on the board from my very first try! It was so much fun that I decided to start surfing back in Japan too!

英語もつたなく、女性の1人参加ということで不安は多々ありましたが、ハワイでサーフィンするのは3年越しのやりたかったことだったので思い切って参加してみました！

すると、割とあちらこちらで日本語が飛び交ってる…！色々喋りかけてくれて、楽しい雰囲気にしてくれる人や、担当してくれた方もアメリカの方でしたが「もっと前」などカタコトの日本語も駆使してくれましたよ^^
その方のサポートもあり、1回目からボードに立つことができました！！
すごく楽しかったので、日本でもサーフィン始めようと思いました☆

I used the service for my arrival flight at Honolulu Airport at 20:30. I only speak Japanese, and it was my first time using a night flight, so I was nervous because the voucher said to find and approach the staff myself. However, I was relieved to see the staff waiting for me with my name sign. When I think about it, it's a normal thing, but... Also, there were stairs at the entrance of the accommodation, but they helped carry my luggage up the stairs, which was a great help. Since I wasn't expecting much from the service, it turned out to be a pleasant surprise.

20:30ホノルル空港到着便で利用しました。
日本語しかできなく、夜便利用も初めてなのに、バウチャーには自分で係の人を探して声をかけろと書かれていてドキドキでしたが、係の人が私のネームサインを持って待っていてくれホッとしました。考えてみれば当たり前のことですが…
また、宿入り口まで階段がありましたが、階段の上まで荷物を運んでくれ、助かりました。
サービスについては期待していなかっただけに良かったです。

Despite being inexpensive, the shuttle service was comfortable. After waiting for 10 minutes past the scheduled pickup time without the bus arriving, I became worried and contacted the emergency contact, but they arrived properly. Since the hotel had two lobby areas, it would have been better if they had specified the details more clearly.

安かったにもかかわらず快適な送迎でした。
迎えの時間から１０分経過してもバスがこなく、心配になり緊急連絡先に連絡しましたがちゃんと来てくれました。
ロビーが2箇所あるホテルだったので細かく指定してくれればより良かったと思います。

The only activity on this trip made me a bit nervous, but the person who picked us up was very cheerful, which helped me relax! The crew didn't speak Japanese, but since I didn't want to get wet, I communicated in English not to drop me in the water, and they asked, "No Japan?" They really made sure I landed safely on the boat without dropping me. There might be a little splash, but my swimsuit didn't get wet at all, so I was able to go home dry. They took 66 photos while we were flying, and they were all angles I couldn't have captured myself. I thought I should have bought a GoPro, but the photos turned out to be wonderful memories. I had so much fun that I want to fly about three more times!

今回の旅行で唯一のアクティビティで、少し緊張していたのですが送迎の方がとても明るい方でリラックスできました！
クルーの方は日本語が通じませんが、水に濡れたくなかったわたしは英語で水に落とさないでと伝えたら「ノージャポン？」って聞いてくれてほんとに落とさずにしっかりと船の上に着地させてくれました。
水しぶきで少し濡れることはありますが、着用していた水着は全く濡れることなく帰れました。
飛んでいる間の写真を66枚も撮影して頂き、自分では撮れないアングルの写真ばかりでGoProを買えばよかったなと思っていたのですが十分満足な思い出に残る写真となりました。
あと3回くらい飛びたいなと思うくらい楽しかったです！

I went with my 8-year-old daughter. We slid down multiple slides from the beginning and conquered everything except for those that were restricted by height. Even though some were a bit scary for adults, she enjoyed it so much that she kept asking to go again, which was a relief. Carrying the float by myself was a bit tough with the stairs, but the fun outweighed that challenge. We didn't add lunch or all-you-can-drink options, and that was the right choice. We played continuously and ended up taking a break just an hour before the meeting time. The portion sizes were large, so a set of chicken and fries along with one drink was enough for both of us. My child was so excited and said she definitely wants to come back when we visit Hawaii again!

8歳の娘と2人で。初めからスライダーを何本も滑り、身長制限でダメだった物以外は制覇しました。大人でもちょっと怖い感じで、嫌がるかと思ったらもう1回もう1回とかなり楽しんでいて安心。私1人で浮輪を運ぶのは階段もあるので少しキツかったですが楽しさの方が勝りました。ランチや飲み放題は付けなかったですが正解です。遊び続けて結局集合の1時間前に休憩し
量も多いのでチキンとポテトのセットとドリンク1つで2人で十分でした。
またハワイに来たら絶対また来たい！と子供も大興奮でした。

The Sandbar was breathtaking. We took so many beautiful pics to remember our tour. I would definitely go back with people that haven’t been there just to take more pics. You can play volleyball at the Sandbar and practice snorkeling before the deep sea snorkeling afterwards. Staff was the friendliest and made it a memorable experience. Go, you won’t regret going.

It felt absolutely amazing! I wanted to stay up in the sky like that forever.

However, those who are prone to seasickness should be cautious. The people I was with were so exhausted that they couldn't enjoy the parasailing at all.

めちゃめちゃ気持ち良かった！
このまま空にいたいくらいでした

ただ、船に弱い方は要注意かもです。同乗の方々はパラセイルを楽しむどころではないくらいグッタリでした

They delivered it with a beautiful car and safe driving. I had to wait about 15 minutes at the meeting point. If there was going to be that much time, I would have liked to be informed. While waiting outside after arriving at the airport, I got thirsty and wanted to buy some water. Since it was a shared ride, I felt I couldn't leave the area.

きれいな車で安全運転で届けてくれました。待合場所で15分くらい待たされました。そんなに時間があるならひとこと言って欲しかったです。空港に到着して外で待たされる間に喉が乾いたので、水を買いたかったです。乗合の車のため、場所を離れたらいけないと思い動けませんでした。

Beautiful and a lot of fun!! The staff was knowledgeable and very friendly. I loved seeing the sea turtles and feeding the fish on the snorkeling part of the excursion. Sandbar volleyball was fun! I LOVED this excursion!!

This is my third time here. During the snorkeling and swimming around the coral reefs, I was able to see a sea turtle last time, but unfortunately, I couldn't see one this time. However, others said they swam with one. Last time, I brought an underwater camera and when a sea turtle appeared, I panicked and couldn't capture anything. (LOL) This time, I didn't see one.

The hamburger for lunch was delicious, especially while enjoying the view of the horizon and scenery. Yuki, who took care of us, was as lively as ever, which was great. I hope to see her again, but given my age, I might not be able to come back??

Hawaii really is a wonderful place. (It would be even better if the cost of living were lower.)

今回で、３回目になりました。シュノーケル・サンゴ礁周囲遊泳は、前回はウミガメを見れましたが、今回は残念ながら、見ることはできませんでした。でもほかの人は、一緒に泳いだって言ってました。前回に、水中可能カメラを持って潜り、ウミガメが出てきて、焦って取ったので、何も撮れなかったです。（爆）今回は、見れなかった。
ランチのハンバーグも、周りの水平線や景色を見ながら、食べるのも、おいしいです。日本人相手に担当していただいた、ユキさんも、相変わらず元気で、何よりでした。またお会いできるといいのですが、何せ、年が年なんで、いけないかも？？
やっぱりハワイは、よいところですね。（物価が安ければ、なおさら良いですけど）