All Reviews for Family & Accessible Travel

After being picked up at the hotel early in the morning, we received a tour briefing from the tour photographer and driver until we headed to the bus. There were quite a few participants that day, so the group was split into two buses. On the boat, there were some very energetic guides, just as mentioned in the reviews, who kept us entertained throughout the trip. Unfortunately, we only saw dolphins once. There were so many people that it was a struggle to swim with the guides. I felt that I would like to participate when there are fewer people. However, it wasn't that we didn't see anything at all; I was really happy when I saw a dolphin swim right underneath me. The snorkeling didn't feature the colorful fish that you often see in pictures, and I didn't encounter any sea turtles, but it was my first time swimming surrounded by so many fish, and I really enjoyed it. I felt a bit seasick towards the end and wasn't feeling well, but I was able to enjoy the slide and cheeseburgers. It seemed that there were so many people that activities like stand-up paddleboarding weren't mentioned at all, and only the slide was available. If you want to do those activities, it might be a good idea to communicate that clearly to the guides. It felt like the time went by very quickly, but personally, I was at my physical limit, so I was satisfied with that. However, I thought it would be nice if there were tours that allowed for a more leisurely pace with breaks to enjoy the ocean.

早朝ホテルでピックアップされた後、バスで向かうまで、ツアーのフォトグラファーと運転手さんからツアーの説明を受けました。この日は参加者がかなり多く、バスが2台に別れているとのことでした。船には口コミにあったようにかなりハイテンションなガイドさんたちがいて、終始楽しませてくれました。イルカは残念ながら一度しか見られなかったです。人が多すぎてガイドさんと一緒に泳ぐのも必死でした。もう少し人数が少ない時に参加したいと感じました。それでも全く見れないということもなく、イルカが自分の真下を通っていくのを見れた時は本当に嬉しかったです。シュノーケリングはよく写真で見るようなカラフルな魚という感じではなかったし、ウミガメにも出会えなかったけれど、たくさんのお魚に囲まれて泳ぐのが初めてでとても楽しめました。少し船酔い気味で最後は気分が悪かったですが、スライダーやチーズバーガーも楽しむことができました。サップなどのアクティビティは人が多かったからなのか、全く案内されず、スライダーしか用意されていませんでした。やりたい場合はきちんとガイドさんにお伝えしておくと良いのかもしれません。かなりあっという間に感じましたが、個人的には体力的にあのくらいで限界だったので納得することができましたが、もっとゆっくり時間をかけて休憩も挟みながら海を楽しむことができるツアーがあってもよいのかなぁと思いました。

My 10 year old absolutely loved this excursion! Being face to face with the underwater life was amazing. Would highly suggest for families. When not underwater you have the option to snorkel and chill along the boat.

There were issues with the shuttle service to the hotel, which made me anxious... It felt just as I expected... This is the first time I've encountered so many troubles with shuttle services during an overseas trip.

First, the pickup was 20 minutes late. Since it was Hawaiian time, I didn't consider this a problem.

Upon arriving at the airport, the driver said, "Hawaiian Airlines is here!" but isn't this the domestic terminal? When my daughter asked in English about the international terminal, he ignored her. He kept insisting, "Hawaiian Airlines is here!" Regardless, our luggage was unloaded...

Since it was my first time using Hawaiian Airlines, I wondered if this was the right place.

It turned out not to be the case, and as a result, I had to drag my suitcase, which had become heavy with souvenirs from both the domestic and international terminals, while sweating profusely.

The driver could use a bit more training.

ホテルまでの送迎でも問題があったので、不安だったのですが‥
やはりって感じ‥
海外旅行の送迎でのトラブルの多さは今回が初めて

まずは迎えの時間20分遅れ
ハワイ時間なので、これは問題なし

空港に到着
「ハワイアン航空ここ！」って運転手さんは言うけど
ここは国内線では？
娘が英語で国際線は？って聞いても無視
ともかく「ハワイアン航空はここ！」って一点張り
荷物は降ろされ‥
ハワイアン航空は初めての利用なので、ここなのかな？って

そんなはずもなく結果、国内線から国際線まで両手に増えたお土産で重くなったスーツケースを引き、汗だくで移動

もう少し運転手さんに、教育を

There were five people, including the driver, on the large bus. That was not a problem, but...

The drop-off location was, huh? Here? I recognized it was the hotel where we stayed last year, but since our luggage was unloaded from the bus, we had no choice but to get off. The bus drove away, and a kind person from the hotel showed us how to get to our accommodation. Since it was next door, we could go through that hotel, but I felt embarrassed pulling my large suitcase with both hands along the poolside. I was worried about whether they would come to pick us up safely on the way back, so I emailed VELTRA. They responded promptly.

大型バスに運転手を含めて5人
それは問題ないのですが‥

降車場所が、あれ？ここ？
昨年も宿泊したホテルなので、違うのはわかったんだけど、バスから荷物は降ろされていたので、仕方なく降車
そのままバスは走り去り、親切なそのホテルの人が私達の宿泊ホテルへの行きかたを教えてくれました
隣なので、そのホテル内を通って行けたのですが、プールサイドを大型スーツケースを両手で引きながら、情けなくなりました
帰りは無事迎えに来てくれるのか、心配なので、VELTRAさんへ問い合わせメールしました
しっかりと対応して頂きました

I was walking at the front, but it was very reassuring because the trained horse was steering. It seemed like it was going to get hot, so I prepared a hat, but I didn't need it since I wore a helmet. Next, I want to try the buggy experience.

By the way, I left Waikiki two hours before my reservation time, but there was a major traffic jam due to road construction, and I ended up arriving at the ranch just 15 minutes before my appointment. While stuck in traffic, I was anxious and frustrated, not knowing what was happening and whether I would make it on time.

先頭を歩いていましたが、訓練された馬が舵を取ってくますのでとても安心です。暑くなりそうでしたので、帽子も用意しておきましたが、ヘルメットをかぶるので必要ありませんでした。次はバギーを体験したいです。
余談ですが、ワイキキを予約時間の2時間前に出たのですが、道路工事で大渋滞しており、15分前に牧場に着いた次第です。渋滞中で車が動かない時は、何がおきているのか分からず、間に合うかどうか心配、イライラでした。

My husband and I participated together. We skied long distances in the great outdoors. On the third and sixth runs, we were able to ski side by side and film each other, creating precious memories.

After finishing the runs, I felt truly refreshed. The scale and environment felt uniquely Hawaiian.

With two instructors dedicated to the four participants, I felt reassured. The two ladies who joined us were elderly, but they enjoyed themselves as if they were children again. I would love to do this again.

夫と二人で参加しました。大自然の中を、長距離滑走します。また、3本目と6本目は二人で並行して進み、お互いの動画を撮ることが出来たので、貴重な思い出になりました。
滑走し終わった後は、本当にスッキリします。スケールも環境も、ハワイならではという感じです。
4人の参加者に2名のインストラクターが付きっきりで面倒を見てくれるので、安心でした。また、私たちとご一緒したお二人は高齢のご婦人でしたが、子供に返ったように、楽しんでおられました。また、リピートしたいと思います。

The boat was rocking a lot. Even I, who have never experienced seasickness before, felt nauseous, and my family vomited. The people sitting around us were also vomiting.

As soon as we got on the boat, the staff explained that if someone felt like they were going to vomit, they could use a bucket, which was available at their feet. It seems that vomiting is an expectation for the staff as well. People were continuously vomiting, and the staff efficiently handled the mess.

Additionally, there is a restroom on the boat, but it was clogged with other people's waste. Even though I needed to use the restroom, I felt sick looking at the toilet filled with others' waste and held it in.

Finally, we had cheeseburgers on the boat, but the patties were very tough and unappetizing; it was something you couldn't eat unless you were extremely hungry. After returning to the hotel in the afternoon, I continued to feel nauseous, and I spent the next day feeling unwell as well.

船が凄く揺れます。今まで船酔いしたことのない私も酔って気持ち悪かったですし、家族は嘔吐しました。周囲に座っていた人達も嘔吐していました。
船に乗ってすぐにスタッフの方が嘔吐しそうな時はバケツを持っていくとか、バケツは足元にあるとか説明していました。スタッフからしても嘔吐するのは前提なのでしょうね。皆さん次から次へと嘔吐していて、スタッフが手際よく嘔吐物の処理をしていました。
また、船にはトイレがありますけど、トイレは流れずに他人の大便が溜まっている状態でした。私は大便をしたくても他人の大便が多数溜まっている便器を見て気持ち悪くて我慢しました。
最後に、船の上でチーズバーガーを食べるのですけど、このハンバーグがとても固くてまずくて、よほど飢えていないと食べられるような物ではありませんでした。
お昼過ぎにホテルに戻ってからもずっと気持ち悪い状態が続き、翌日も体調が悪いまま過ごしました。

I participated with my sister's family of four and my son, making a total of six people. Originally, it was planned for just my son and me to do the 90M, but due to strong winds, it was deemed unsafe for my 7-year-old son and me, so we were advised to do the 150M with my sister's family in two groups of three instead. We ended up flying without much time to mentally prepare.

Once we ascended to a certain height and got a bit more comfortable, we went up further to 150M. As I leaned back into the harness and got used to the position, I was able to enjoy the view of the distant Honolulu downtown skyline and Diamond Head.

The staff were all very friendly, and it became a wonderful memory. If you're interested in parasailing, I highly recommend this tour.

妹家族4人と私と息子の6人で参加しました。
元々は、息子と2人で90Mの予定でしたが、風が強いので7歳の息子と母親では、危ないという理由で、妹家族と3人×2回で150Mにした方がいいと船で出てから言われ、心の準備も出来ないままに飛ぶ事になりました。

ある程度の高さまで上がって、少し落ち着いて慣れたところまた更に上がって150M
体をロープに預けて体勢も慣れてくると遠くホノルルダウンタウンのビル群やダイヤモンドヘッドなど景色を楽しむことが出来ました。

スタッフも皆さんとても感じが良く、良い思い出になりました。
パラセイリングに興味があるなら、是非オススメのツアーです。

This time, I booked a plan without lunch and with a one-day pass, and I added a cabana reservation. The cabana is a bit pricey, but it provides a space with a roof and curtains, so I didn't have to worry about being seen and was able to relax comfortably on the bed. It comes with mineral water and fruit, and you can also order food by phone, which is great.

Although it's unrelated to the plan, last time I went on a Sunday, it was very crowded, and the wait times for attractions like the slides were long. I couldn't secure a good spot to rest and couldn't enjoy myself comfortably. This time, since it was a weekday, it was relatively empty, the wait times for attractions were short, and there was plenty of space, which was nice. I definitely recommend going on a weekday.

As for the lunch buffet included in the meal plan, there weren't many types of dishes, so personally, I thought a plan without meals might be fine. However, there is the advantage of not having to worry about the hassle of going to buy food or finding a place.

今回はランチなしの送迎と1日券のプランで申込み、カバナを追加予約しました。カバナはちょっと高額ですが、屋根とカーテン付きスペースが確保できるので人目が気にならず、ベッドでゆっくり休めました。
ミネラルウォーターとフルーツが付いていますし、電話で食事注文も出来るので良いです。
プランとは関係ないですが、前回、日曜日に行ったところ、とても混雑していて、スライダーなどのアトラクションの待ち時間が長いし、休憩場所も良い場所を確保出来ず、相席でゆっくり楽しめませんでした。今回は平日でしたのでわりと空いていて、アトラクションの待ち時間が短く、場所も余裕があって良かったです。行くなら絶対平日をおすすめします。
食事付きプランのランチビュッフェは、料理の種類があまり多くなかったので、個人的には食事なしのプランでも良いかなと思いましたが、食事を買いに行く手間や場所を考えなくて済むという利点もあります。

We gathered at the hotel rotary at 9:30 AM, and when we arrived 10 minutes early, the bus was already there, and the driver greeted us. When loading our luggage, he confirmed which airline we were using (as the check-in locations differ by airline). After we boarded, the driver made several stops at other hotels for pickups, and at the last pickup location, he kindly asked, "Is there anyone who needs a restroom break?"

The transfer from the airport to Honolulu took a little over an hour due to afternoon traffic, but this time we moved smoothly and arrived at the airport with plenty of time to spare. The driver announced the airline names at each bus stop, so we could get off with peace of mind.

The service was excellent, and I would like to use it again the next time I visit Honolulu.

朝9時半にホテルのロータリーに集合なので、10分前にロータリーにいたら、既にバスが来ており、運転手さんから声をかけてくれました。
荷物を乗せるときに、どこの航空会社を使うのか確認してくれました。（航空会社毎にチェックイン場所が違うので）
我々が乗車した後も何ヶ所かのホテルに立ち寄り、ピックアップしていたのですが、運転手さんが最後のピックアップ場所で「トイレ休憩したい人はいないか？」と親切に声かけをしてくれました。
行きの空港からホノルルの送迎では、午後の道路混雑時だったため1時間ちょっとかかったのですが、今回はすいすい進み、時間に余裕をもって空港に到着することができました。
各航空会社のバス停で航空会社名を言ってくれたので、安心して降りることができました。
非常に素晴らしい対応だったので、またホノルルに行った際は利用したいと思います。

Upon arriving at Honolulu Airport and waiting for my luggage, a staff member from Roberts Hawaii called my name and greeted me politely. I had four heavy suitcases, including my friend's, but they helped me load them onto a cart and guided me to the bus stop.
The driver did his best to explain the direction towards Diamond Head and various places while driving. (Since I don't understand English well, I only caught bits and pieces of it.)
I arrived a little after 2 PM, so the road was congested, and it ended up taking just over an hour to reach my hotel in Honolulu, but I was able to enjoy a comfortable journey.
The next time I go to Honolulu, I would like to use Roberts Hawaii's shuttle service again.

ホノルル空港に到着し、荷物受け取り待ちしていたら、ロバーツハワイのスタッフさんから名前を呼びかけて、丁寧に挨拶してくれました。友人分とあわせて4つの重いスーツケースだったのですが、カートに載せてバス乗り場まで案内してくれました。
運転手さんは、運転しながらダイヤモンドヘッドが見える方向や各所の説明を一生懸命してくれました。（わたしが英語わからないので、ところどころしかわかららませんでしたがf^_^;）
到着したのが14時過ぎだったので、道が混んでおり、結局ホノルルのホテルまで1時間ちょっとかかってしまいましたが、快適に過ごすことができました。
またホノルルに行った際は、ロバーツハワイの送迎を利用したいと思います。

The crew was very attentive and accommodating. We saw dolphins 2 out of the 3 drops and it was just amazing! We highly recommend this excursion ;) Our group ranged from 13 yrs old to 34 and we all enjoyed ourselves

This was a great experience. I do not like the water and get motion sick very easily. However, I could not visit Hawaii without giving snorkeling a try. Dan showed the kids (10 & 12) what to do and gave us time to practice. Seeing how uncomfortable I was, Dan stayed with me and literally held my hand the whole time. I still felt sick by the end from the motion, but the rest of the family did awesome and really enjoyed the experience. Double Dramamine for me next time.

It's cheap and convenient when traveling alone from the airport to the city. Despite the guide initially mentioning that the Ala Moana Hotel would be the first stop, it was forgotten, and we ended up going to Waikiki, making it the last stop instead, which took nearly two hours. I used this service twice, and both times resulted in the same outcome. If you're staying at the Ala Moana Hotel, please be cautious.

一人で空港から市内に向かう時には安くて便利です。
アラモアナホテルが一番初めに到着予定とガイドさんが最初におっしゃっていた割には忘れられ、ワイキキまで行ってしまい、結局一番最後になってしまい、二時間近くかかってしまいました。
二回利用し、二回とも同じ結果となりました。
アラモアナホテルに宿泊の方は、ご注意を。

All staffs are greatly professional and friendly.
We want to experience this excursion with your team.
Food is very delicious as well.
Appreciate your kind guide and support us !

Sincerely,

Jin

From August 3rd (Saturday) to August 15th (Thursday), we came to Hawaii for the first time in three years for a family trip, planning to stay for a week on Oahu and five days on the Big Island. I had always wanted to try snorkeling at Hanauma Bay, and with my daughter now in the second grade, we decided to go ahead after referencing many experiences on Veltra.

I was concerned about the impact of the typhoon until the day before, but on the day of the tour, August 5th (Monday), it was clear and we were able to go snorkeling.

Dan came to pick us up at the Hilton Hawaiian Village where he was staying, and he shared stories about snorkeling and other topics during the ride, which made for a fun travel reference. We arrived at the Hanauma Bay parking lot around 7:40, and there were already many cars parked. After meeting up with another tour participant's car, we had a total of nine people for snorkeling. The group consisted of our three family members, two students and their parents, and a couple, making a total of nine.

Once we arrived at Hanauma Bay, Dan's wife, Chieko, carefully explained the features of Hanauma Bay, snorkeling, and the preparations, which made us feel secure about trying it. My daughter, being the youngest at second grade, made me a bit worried at first, but Chieko supported her throughout, and she became the best at snorkeling in our family, beaming with joy saying, "I had fun!"

At 8 AM, the seawater temperature was still a bit cold, and although we hadn't signed up for wetsuits, after hearing Chieko's advice, we decided to wear them. It was great that they had prepared enough for everyone and ensured safety while snorkeling.

The conditions at Hanauma Bay had some waves, so we experienced being pushed back while swimming and also moving forward with the current. At first, I was focused on getting used to the breathing technique for snorkeling and using fins for the first time, but soon I started to see fish and wanted to see them better.

My daughter held hands with Chieko and swam while relaxed, which reassured me. I enjoyed snorkeling while holding hands with my wife. At one point, Chieko spotted a turtle, and we were lucky to see it up close, about three meters away!

Even with just about an hour of snorkeling, it felt long underwater, which was a new sensation for me. Everyone who participated in the tour seemed to have a great time, and it became a wonderful memory from this trip.

Thank you so much, Dan and Chieko. I would love to participate again when we come back to Oahu! (●＾o＾●)

８月３日（土）～８月１５日（木）まで、家族旅行で、オアフ島に1週間とハワイ島に５日間の宿泊予定でハワイに３年ぶりにやってきました。ハナウマ湾で、シュノーケリングをいつかはしてみたいと思っていたので、娘が小学２年生になったのを機に、ベルトラさんで多くの体験談を参考にさせていただき決めていきました。
前日まで台風の影響はどうだろうかと気にかけていましたが、ツアー当日の８月５日（月）は快晴で、シュノーケリングを行うことができました。

ダンさんが滞在している、ヒルトンハワイアンビレッジまで迎えに来てくれて、車内でもシュノーケリングのことやそれ以外のお話もしてくれて、楽しく旅行の参考にもなりました。
ハナウマ湾の駐車場は７：４０くらいに到着して、すでにたくさんの車が停まっていました。もう一台のツアー参加者さんの車と合流して、私たちは９名でシュノーケリングを行っていきました。ツアー参加者の構成は我が家の３人と、学生のお子様２人とご両親の４人家族の方、カップルの方達が１組で合計９人でした。

ハナウマ湾に到着してからは、ダンさんの奥様のチエコさんが、ハナウマ湾の特徴や、シュノーケリングのこと、準備を詳しく丁寧に伝えてくれたので、安心してトライしていくこともできました。小学２年生の娘が最年少で、最初はできるかなと半分心配していましたが、チエコ先生が終始サポートをしてくださり、我が家の中では一番上手にシュノーケリングができるようになり、「楽しかったよ。」と満面の笑みでした。

朝８時はまだ海水の温度が冷えている方らしく、我が家はスウェットスーツまでは申し込んでいませんでしたが、チエコ先生の話を聞いて、着用することにして参加することにしました。人数分準備してあることや、安全にシュノーケリングができることを配慮されていることも良かったです。

ハナウマ湾の状態は波が少しある方でしたので、泳いでも少し戻されていったり、反対に流れとともに進んだりするような感じで潜っていきました。最初はシュノーケリングの呼吸のしかたになれること、フィンを初めて使ったので、動かすことに夢中でしたが、そのうちお魚たちが見えてくるようになり、もっとよく見たいと思えるようになってきました♬

娘はチエコ先生と手をつなぎ、力を抜いて泳ぎながら海中を見れていたので、安心しました。私は妻と一緒に手をつないでシュノーケリングを楽しみました。途中チエコ先生がカメがいることを発見して、3メートルくらいの距離でまじかに見ることができたこともラッキーでした♪

1時間くらいのシュノーケリングの時間でも、海の中では長く感じたことも初めての感覚でした。一緒にツアーに参加されていた皆さんも楽しかったようで、今回の旅の中で、良い想い出になってくれましたよ。

ダンさん・チエコさん本当にありがとうございました。またオアフ島に来た際には、再び参加させていただきたいと思っています（●＾o＾●）

Everyone was very kind, and we had a great time as a family. We got completely soaked in a sudden downpour, and it turned into a funny story as we bought clothes at Patagonia on the way home! Next time, I want to come back for a sunny day revenge!

とても親切で家族で楽しめました。
突然の豪雨に笑いが止まらないほどびしょ濡れで、帰りにパタゴニアで、服を買って帰るような笑い話！
今度は、晴天でリベンジしたい！

I was anxious because of my fear of heights, but I was able to experience it very comfortably. The panoramic view that unfolded before my eyes was wonderful and beautiful. Thank you very much. I want to do it again!

高所恐怖症で不安でしたが、とても安心して体験することができました。眼前に広がるパノラマ風景、素晴らしく素敵でした。ありがとうございました。またやりたいです！

I wanted to experience horseback riding in Hawaii, and after comparing it with other riding clubs, I chose this one because it was close to the center of the North Shore. I took an Uber, but I think I made a mistake with the pin placement and initially arrived at the neighboring building, which made me anxious. A kind driver and the people next door helped me get to the correct building!

Before riding, you receive a briefing from the staff. Everything is in English, but there is a Japanese explanation in the waiting room, so it's not a problem if you can't understand English. The horses are smart, cute, and accustomed to people.

During the ride, a staff member led the way, and we had a mix of sturdy horses, unique horses, and those with hearty appetites. The horse in the middle seemed to be the cute surprise element! We enjoyed the scenery as we alternated between walking along the North Shore coastline and through the forest. It was my first time walking by the sea on horseback, and I was thrilled.

Since it was a leisurely stroll, those who want to gallop might find it a bit lacking. However, riding such smart and adorable horses while occasionally feeling the North Shore breeze is fantastic! On the way back along the coast, the staff member took photos for us with our smartphones. All the staff were very kind.

A note of caution: the time we visited was unusually humid for Hawaii, so it felt extremely hot. It's better to hydrate before and after riding, so bringing drinks or buying them at a supermarket in the North Shore is advisable. There are no supermarkets around the ranch. (They were selling carbonated drinks in the waiting room, but water was sold out.)

I called an Uber for the return trip, but it's a spot where Wi-Fi is hard to connect. You need to walk a little to a place with signal. Don't panic; it will work out! Make sure to keep your Wi-Fi and smartphone charged! Prepare in advance!

There are restrooms available. I was worried because I read reviews saying there were none, but there are restrooms. However, they are portable toilets like those found at construction sites or outdoor festivals. Since there are no shops around, I thought it was worth mentioning for those who might be concerned about restroom access.

You cannot ride with large luggage (you can leave your belongings in the waiting room, which has surveillance cameras, so it's safe), so it's a good idea to have one person carry a smartphone (to use when taking photos with the staff by the seaside). In that case, a body bag or waist pouch that doesn't hinder riding would be convenient!

ハワイで乗馬体験がしたくて、他の乗馬クラブとも比較した結果、車でノースショアの中心部から近かったこちらにしました。
ウーバーで行きましたがピンの立て方を間違えたのか最初はお隣の建物に着き、焦りました。親切なドライバーさんとお隣さんが、こちらの建物まで無事にアテンドしてくれました！
乗馬前はスタッフからレクチャーを受けられます。全て英語ですが、待合室で日本語の解説があるので英語が聞き取れなくても問題ありません。
馬たちはお利口さんで可愛くて、人に慣れています。
道中は、スタッフのお姉さんが先頭になり、よりしっかりした馬、個性的な馬、食欲旺盛な馬、しっかりした馬の順番でした。真ん中に配置された馬は可愛いハプニング要員だったみたいです^_^
ノースショアの海岸沿いと森の中を交互に散歩する感じで景色を楽しめました。海沿いを馬と歩くなんて人生初なので感激しました。
終始、お散歩なので駆け足をしたい方は物足りないかもしれません。

でも賢くてかわいい馬に乗せてもらって、ノースショアの風を時折感じられるのは最高です！
帰り道の海岸沿いで、お姉さんにスマホで写真も撮ってもらえます。スタッフのお姉さん達は皆さん親切な人でした。

注意点として
私達の行った時期が、ハワイにしては多湿だったので体感温度はめちゃくちゃ暑かったです。乗る前後に水分補給した方がよいので、飲み物は持参もしくは、ノースショアのスーパーで買ってきた方がベターです。牧場なので周囲にスーパーはありません。（こちらの待合室で炭酸系のジュースは販売してましたが、お水は売り切れていました）

帰りもウーバーを呼びましたが、Wi-Fiが入りにくい場所です。電波の届くところまでほんのちょっとだけ歩きます。何とかなるので慌てずに！
Wi-Fi、スマホの充電は切らさないように！事前に準備を！

トイレはあります。口コミでトイレがないとあり不安でしたが、ありました。ただし、工事現場や野外フェスティバルにあるような仮設トイレです。
周囲にお店がないのでトイレの心配する人がいるかもしれないと思ったので情報として入れておきます。

大きな荷物で乗馬することはできない（荷物は待合室に置いておけます、監視カメラが付いてるので大丈夫）ので、スマホ（海辺でスタッフさんに撮影してもらう時に使う）を持ち歩く人を一名は作るといいと思います。その際はボディバッグやウエストポーチ等、乗馬の妨げにならないショルダーバッグがあると便利ですよ！

I participated with my husband and our third-grade son! My husband is not a fan of things like roller coasters, so I was a bit worried at first. However, it turned out to be really great. Up in the sky at a height of 150 meters, it was very quiet, and he seemed to really enjoy the beauty of the ocean and the pleasant breeze. When we got back, he had a satisfaction level of 120%!

We have two more children at home, and it’s often difficult to fit in activities with them around, but I thought it would be a good opportunity to create memories for our eldest son, and it was definitely worth it!

主人と小3長男で参加しました！
主人はジェットコースターなど、苦手なタイプなので、当初どうかなー、と思っていましたが。
結果、とてもよかったようです。150メートルの高さの空の上ではとても静かで、ひたすら海の美しさと心地よい風を感じられたようで、帰ってきた時、満足度120%の表情でした！

うちは下にあと二人子どもがいて、彼らがいるとなかなかアクティビティがいれられなかったのですが、長男の思い出作りと思い、参加、とても良かったです！！

This was such a well laid out tour with plenty of time for all of the different sites. Our bus was on time and our tour guide was fantastic throughout the whole day. We started out touring the Battleship Missouri and also did about a 35 minute guided tour and then we went over to the Aviation museum and had lunch before being able to check out both hangers. After that we headed over to the Arizona Memorial and were able to watch a short movie explaining the attack and walk through the different exhibits before taking a boat ride to the memorial. It was still closed for construction so I would love to go back once it opens to be able to actually go on the memorial. I would definitely recommend this tour.

I enjoyed the show for a long time.
The singing and dancing were great and it was fun.
Michael Jackson's impersonation was also good!

長い時間ショーが楽しめました。
歌もダンスも上手で楽しかったです。
マイケルジャクソンのモノマネも良かった〜

This was a fun experience to be in a submarine! Very professional and a funny captain. I would not expect seeing a ton of sea creatures as this is a very protected environment they have created for this experience.
Mahalo

There's nothing to obstruct the view, it's the best scenery.
Feeling the wind, charging up with energy.
Even the sea turtles came to play,
It became a time to truly feel the nature of Hawaii!

さえぎるものが何もない、サイコーの景色⛰
風を感じて、パワーチャージ
ウミガメも遊びに来てくれて
ハワイの自然を感じられる時間になりました！

They picked me up on time, and I was able to board the plane safely. It was much more comfortable than the public bus, which was a relief. I would like to request this service again.

時間通りに迎えに来てくれて、飛行機にも無事乗れました。公共ばすよりも乗り心地がよくて助かりました。またお願いしたいです。

Since I saw in the reviews that we should allow plenty of time for our return, I made a reservation starting at 1:30 PM and planned to return by 4 PM, so I booked a dinner for 6:30 PM just to be safe. However, it turned out to be quite tight!

I book activities every year, and the flow is generally the same with all companies (arriving at the activity company by car, moving to another boat by ship, and waiting for our turn until called), but here there were no snacks or drinks available, and there weren't enough chairs, so many people were standing, making the wait feel long.

We only did jet skiing, but for an activity that lasts about 20 minutes, we gathered at 12:50 PM and arrived back at the hotel after 6 PM. It might be more time-efficient to choose a plan that allows you to experience various activities all at once.

Even a 12-year-old child was allowed to drive when riding with a parent, which was great! There was a point for changing drivers separate from the green floating balls where you go around in circles, and we switched drivers several times.

After returning to the company, you can purchase the GoPro images taken by a self-timer mounted on the jet ski's handle, but due to a mistake on their part, the data was not found, and we waited a long time. When they finally found it, the only video was just a few seconds long. The photos were also disappointing; since it was a two-person jet ski, the only shot of the previous driver was a close-up of their upper body, and the overall view of us riding was not captured, so the ski itself wasn't in the picture. We paid $40 for photos and $40 for the video plus tax (CDR was $40, USB was $50), but both were disappointing. The video was just a few seconds long (laughs).

I had brought an underwater camera and a waterproof phone case with enthusiasm, but I found out just before that they were not allowed, which was disappointing since I was counting on the GoPro. However, the photos and videos from other people's parasailing looked great, as they were taken from a good distance with their cameras! I should have asked for a full shot of the two of us before attaching the GoPro to the body.

It's a good idea to bring small bills for tips, which you can give when getting off the boat. We only had two $20 bills for safety, so after tipping, we didn't have enough money left for the photo data, and I had to give my credit card number to the Japanese staff at the reception to make the purchase later.

Even after finally finishing, we were told the next pickup car would arrive in 30 minutes, so I thought it would be wise to bring some cash to shop at the nearby Safeway and kill time.

After finally getting into the late-arriving car, it took nearly an hour to get to the hotel. I'm glad we made the reservation with plenty of time to spare. The company had two restrooms, and since I changed clothes, I didn't have to stay in my wet swimsuit.

I hope this information is helpful!

帰りの時間には余裕をとこちらの口コミで見た為、13時半スタートの予約をし、16時戻りとなっていたので余裕を持って18時半のディナーを予約していましたが、まさかのギリギリでした！

毎年アクティビティを予約しているので、どの会社も同じような流れですが、（車でアクティビティの会社に着き、船で拠点となる別の船まで移動して、呼ばれるまで順番を待つ）こちらはスナックや飲み物等もなく、椅子も足らずたくさん立っている人がいるので待ち時間が長く感じます。

私たちはジェットスキーだけにしましたが、20分くらいのアクティビティの為に、12時50分集合〜18時すぎのホテル着となりました。
だったら色々一気に体験できるプランの方が時間的には効率的かもしれません。

12歳の子どもでも親との二人乗りなら運転させてもらえましたので、その点はとても良かったです♪
ぐるぐる回遊するポイントの緑の浮きボールとは別に、運転者を交代する為のポイントもあり、私たちは何度か交代しました(^-^)

終了後会社に戻ってから、ジェットスキーのハンドルに設置されたセルフタイマーで撮られているゴープロの画像をデータ購入できるようになっていますが、あちらの手違いでデータが見つからずずっと待っていて、やっと見つかり見せて頂いたものは動画は数秒の1つだけでした。
写真も、二人乗りジェットスキーだと、前の運転者の上半身アップのみで、乗っているところの全体像は写せないのでスキーも写っておらず、写真40ドルと動画40ドル＋税（CDRは40、USBは50ドル）しましたが、どちらも残念な感じでした。動画は数秒でしたし(笑)
張り切って水中カメラや防水スマホケースを持って行ったのですが、持ち込み禁止と直前でわかり、ゴープロに期待していただけに…。他の方のパラセイリングなどの写真や動画はカメラとの距離感があるのでちゃんと撮れていてとても良さそうでした！ゴープロを車体に取りつける前に2人で乗っている全体像を1枚お願いすれば良かったです。

チップは船を降りる時などに渡せるように細かいお札を持って行った方がいいです。
私たちは念の為の20ドル札2枚しか持っていなかったので、チップを渡したら写真データのお金が足らなくなってしまい、受付の日本人のスタッフさんにクレジットの番号などを後から伝えて購入できました。

やっと終わっても次のお迎えの車は30分後と言われて、同じ敷地内にあるセーフウェイなど買い物して時間を潰すにもある程度の現金持ってくるべきだなと思いました。

やっと遅れて来た車に乗ってからも、ホテルまでは1時間近くかかりました。
相当な余裕を持って予約しておいて良かったです。会社に2つトイレがあり、服に着替えをしたので濡れた水着を着っぱなしではなく済みました。

参考になれば幸いです。

I participated for the first time with my daughter in third grade, my son in second year of junior high, my 79-year-old father, my 74-year-old mother, and myself, a total of five people. I was worried about my mother, who has trouble walking, but we were able to enjoy the sandbar without any issues. My mother watched the snorkeling from the boat, but there were others who were also observing the snorkeling, and the atmosphere allowed everyone to participate freely according to their own condition, which was great.

The day before, a hurricane was approaching, and I was concerned about the weather, but during the tour until around 2:30 PM, we were able to enjoy the blue sky and the emerald green sea!

The female leader of the tour was excellent; her explanations were enjoyable, bright, and efficient, and the other staff members were very kind, making it a highly favorable tour. My son was impressed by the surprisingly delicious hamburgers.

We even encountered a sea turtle during the boat ride, and while snorkeling at the coral reef, we found a large sea turtle sleeping in a cave-like area, which made my daughter very happy.

It was also helpful that the bus departed from near the hotel. I had prepared marine shoes, but it turned out I didn't need to wear them. According to the staff, sometimes small sand can get in and actually be painful, so I think it's fine to prepare them and choose whether to wear them on-site.

It was a very enjoyable tour, and I'm glad we went.

小3の娘、中2の息子、79歳の父、74歳の母と私の5人で初参加しました。足の悪い母が心配でしたが、サンドバーは問題なく楽しめました。母はシュノーケリングは船から見ていましたが、ほかにもシュノーケリングを見学している人もいて、自分の状態で自由に参加できる雰囲気がよかったです。
前日からハリケーンが近づいていて、天気が心配でしたが、午後２時半ごろまでのツアー中は持ち、青い空、エメラルドグリーンの海を楽しめました！
女性の責任者の方のしきりがとても良く、説明も楽しく、明るく手際よく、ほかのスタッフの方々もとても親切で、好感度の高いツアーでした。
息子は、思った以上にちゃんとした美味しいハンバーガーに感動していました。
船の移動中にウミガメにも会えて、サンゴ礁でのシュノーケリングでは、洞窟のような中で眠る大きなウミガメも見つけ、娘も大喜びでした。
ホテルの近くからのバスの発車も助かりました。
マリンシューズを用意してましたが、履かなくて大丈夫でした。スタッフの方によると、小さな砂が入り込んでかえって痛いこともある、とのことでした。準備しておいて現場で履く履かないは選ぶ、でいいかと思います。
とても楽しいツアーで、行けて良かったです。

I just returned from the Big Island of Hawaii, but when I went to the counter, there was no one there... There wasn't a clear indication of where the counter was, so I was unsure of what to do...

Thinking it might be next door, I moved to the counter in the adjacent terminal, and that was it!

Since I had already applied for which flight I would be taking, I would appreciate it if they could clearly indicate the location of the counter.

ハワイ島から帰ってきたのですが、カウンターに行っても、誰もおらず。。。
詳しいカウンターの場所の明記はなく、どうしようかと。。

もしかしてと思い、となりのターミナルのカウンターに移動してみると、そこだった！

どの便に乗るかまで申請しているので、そこを考慮して、カウンターの場所の明記をしてほしい。

The wait time is a bit concerning. If you're in a hurry, Uber might be a good option? The bus ride is average.

待ち時間が少し気になります。
急いでいるときはウーバーが良いかも？
バスの乗り心地は普通です。。

I recommend buying something at ABC Store. Since I don't research much, it's best to sneak it into the bottom of your bag. There is a shop, but the staff lacks motivation, and you may have to wait in line for over 30 minutes in an area without shade. They serve food that has flies on it, so you should bring your own food to avoid getting caught.

ABCストアで何か買っていくことを進めします。あまり調べないので荷物の底に忍ばせておけばよいです。売店はありますが、店員はやる気なく、日陰のない所を30分以上並ばせられます。ハエがたかっている食べ物を出されるので持ち込みがばれないよう持っていくべきです。