All Reviews for Family & Accessible Travel

The tour was a self tour and was great. The staff were aplenty and were very very helpful. The snorkelling gear and surfing gear was all there. The staff show you each step as to how and where to go and you also get your own bike as well to explore! Highly recommend to anyone who wants to do things their way.

Wow ..spectacular views...the tour was well run and organised.
A must do when here...well worth the money and highly recommended!

As we set out to sea on the boat, the surrounding water is a beautiful navy blue. When our turn comes, we take a brief stroll in the sky.

My wife feels a bit seasick.

船で沖へ出ると辺りはネイビーの美しい海
順番がきて空へ、束の間の空中散歩

妻はちょっと船酔い

Having a lounge made it easier to plan my schedule after arriving in Hawaii. I was able to make effective use of the time before check-in. Since the lounge is located in Ala Moana, I could drop off my suitcase and go shopping at Walmart and Don Quijote.

ラウンジがあるために、ハワイ到着後の予定が立てやすくなりました。
チェックインまでの時間が有効に使えました。
ラウンジがアラモアナにあるので、スーツケース を預けてウォルマートやドンキで買い出しが出来ました。

This trip was a personal journey for me, who has been to Hawaii twice, and my elderly mother, who was visiting for the first time. The immigration inspection at Honolulu Airport was extremely crowded, and we were over 30 minutes late for our scheduled meeting time. We couldn't get in touch, which made us worried, but when we arrived at Mr. Roberts' desk and explained our situation, he smiled and said, "It's okay!" My mother and I felt relieved. We were able to take the next shuttle bus, stopped by the lounge at Ala Moana Shopping Center, checked our suitcases, and enjoyed a meal and shopping until around 2:30, which made us very satisfied. Thank you very much!

今回の旅行は２度目のハワイの私と初めてのハワイの高齢な母と2人での個人旅行でした。ホノルル空港での入国検査がめちゃ混雑していて予約の集合時間に30分以上遅れてしまい、連絡も取れず、心配でしたが、ロバーツさんのデスクに着いて説明したら「大丈夫ですよー」って笑顔で言って貰え、母と胸を撫で下ろしました。次のシャトルバスに乗せて頂き、アラモアナショッピングセンターのラウンジに寄って、スーツケースを預け、2:30頃まで食事とショッピングができて大満足
ありがとうございました

It was so much fun!
We are both in our sixties; my husband has good athletic ability, but he can't swim. Therefore, playing in the ocean is not a priority for us.
I, who have poor athletic ability, can swim. Somehow, we made it to the sea.
It was a great decision to try stand-up paddleboarding and canoeing in the beautiful ocean! My husband seemed to enjoy it too, and next time we want to try snorkeling as well!
The staff was friendly, which was great.

とにかく楽しかった！
還暦の私達、運動神経はよい夫ですが、泳げません。必然で海で遊ぶ事の優先順位は低い。
運動神経が悪い私は、泳げます。なんとか海へ。
綺麗な海でサップにカヌー体験、大正解！夫も楽しかったみたいです次回はシュノーケルも！
スタッフがフレンドリーでよかったです。

I don't want to waste a single second in Hawaii! I was greedy about it, but for those like us who can't sleep on the plane, the Ala Moana stopover plan might not be enjoyable? On the first day, it's recommended to either relax on the beach or enjoy a lomilomi massage without being too ambitious.

せっかくのハワイ、1秒たりとも無駄にしたくない！と欲張ったけど、私達みたいに飛行機で眠れない人は、アラモアナ立ち寄りプランは、楽しめないかも？初日は、欲張らずビーチで寝るか、ロミロミでゆったりがオススメです。

The weather was cloudy, but the sea was beautiful and we were able to see turtles. The guide was also kind, and we were able to take a lot of photos. It was great.

天気はくもりでしたが、海がきれいで亀もみることができました。ガイドの方も親切で写真をたくさん撮ることができました。よかったです。

There was no one who could speak Japanese, but they were kind enough to check with the airline from over there and properly take care of our luggage. Also, the fact that there is no charge for infants is appealing.

日本語を話せる方はいませんでしたが、あちらから航空会社を確認してくれたり、きちんと荷物を預かってくれたりと親切でした。
また幼児料金がいらないのも魅力的です。

We were picked up from a hotel near Waikiki and took about an hour by bus to the boat dock, from where we boarded the boat and headed to the sandbar!

For lunch, we were served hamburgers and drinks on the boat! They were very delicious!

There were also two restrooms on the boat.

The boat didn't sway too much, but if you're worried, it might be a good idea to take motion sickness medication before participating.

We joined the sandbar tour in the morning, avoiding high tide, and the water was still up to our thighs! The timing of high tide varies by season, so it might be good to check that before deciding on the tour time.

You can leave your belongings on the boat while taking photos and snorkeling at the sandbar. It was my first time snorkeling, but the staff taught us, and after a few tries, I got the hang of it! We moved the boat a little and, wearing safety jackets, we saw coral reefs and fish at a depth of about 10 meters. At first, I was a bit scared, but I was able to see the beautiful underwater scenery.

While swimming, I was lucky enough to encounter a sea turtle, which was a rare experience.

We could also see many sea turtles from the boat and managed to capture some great photos.

On the way back, you can change clothes at a restroom near the boat dock, but I didn't have time (the men's restroom had no line, but the women's restroom had a queue), so I wore my clothes over my swimsuit on the way back. I had a bath towel, but since I got wet, I laid down a few smaller towels on the bus. I recommend bringing a few larger towels to prevent the bus seats from getting wet.

The guide and the captain were very friendly and cheerful! I really had a great time!

ワイキキ周辺のホテルからピックアップして、１時間程かけて船乗り場までバスで移動し、そこから船にのり、サンドバーへ向かいました！

昼食は船の中でハンバーガーとドリンクが出ました！とても美味しかったです！　

トイレも2つ船の中についていました。

　船はそんなに揺れなかったですが、心配な方は酔い止めの薬を飲んでから参加されるといいかもしれません★

サンドバーは満潮の時間帯をずらして午前中に参加しました(^^)それでも太腿くらいまでありました！
時期によって満潮の時間帯が異なるので調べてからツアー参加時間を決めても良いかもしれません
(^-^)

船の中に荷物は置いてサンドバーで写真を撮ったり、シュノーケリングをします。
初シュノーケリングでしたが、スタッフが教えてくださり、何度かやったら習得できました★
サンドバーから少し船で移動し、海底10メートルほどのあるところで安全ジャケットを着用し
サンゴ礁や魚を見ます。
最初は少し怖かったのですが、とても綺麗な海底の景色をみることができました。

泳いでいる際にもウミガメに遭遇することができ、貴重な体験でした。

船からもウミガメをたくさん見ることができ、写真にもしっかりおさめることができました。

帰りは船乗り場近くのトイレで着替えることもできますが、私は時間がなく(男子トイレは並んでいませんでしたが、女子トイレは行列でした)水着の上が服を着て帰りました。
私はバスタオルを持っていましたが身体を拭いて濡れてしまったため、小さめのタオルを何枚か敷いてバスに乗りました。
バスの座席が濡れるのを防ぐため大きめのタオル
をいくつか持参されることをオススメします★

ガイドさんや船長さんがとても気さくで明るい方々でした！本当に楽しかったです^_^

I was able to get to the hotel smoothly without waiting after arrival. The return was also very smooth with timely pickup. I would like to use this service again.

到着後待つことなくスムーズにホテルまで行けた。帰りも時間どうりの迎えでとてもスムーズでよかった。また利用したい。

I usually applied for the shuttle bus after arriving, which took a lot of time. This time, I made a reservation in advance, and when I picked up my suitcase and exited, a staff member was waiting for me. It was easy to get on, and I was able to use my time effectively.

いつもは到着してからシャトルバスを申し込んでたので、時間がかかってました。今回は事前予約で、スーツケースを取って出口を出たらスタッフの人が待っていてくれました。すんなり乗れて、時間が有効に使えました

We were the only Japanese in our group, but even if you don't understand English, you'll manage just fine. The foreigners were mostly in light swimwear and had very little luggage. When boarding the boat, you have to climb stairs, and the water comes up to your shins. When the boat picks up speed, you might get splashed a bit. The view from the boat is amazing, and we were lucky enough to see a sea turtle!

日本人は私たちグループだけでしたが、英語がわからなくても何とかなります。外人はほぼ水着が軽装、荷物も少ない様子。船に乗る時に階段を登りますが、ひざ下までは海に浸かります。海上ではスピードが出ると水しぶきも多少かかります。船上からの眺めは素晴らしく、運良くウミガメも見られました！

The welcoming and the explanations after boarding were handled by a refreshing, handsome Japanese staff member, which made me feel at ease and enjoy the experience. It had been 20 years since I last swam, but thanks to the life jacket and the fins for my feet, I felt no anxiety. I was moved to encounter a large group of dolphins on both occasions. When I heard, "Look down at the sea! Dolphins!" and put my face in the water, I saw dozens of them swimming so close that I could almost touch them. We took plenty of photos with our phones in waterproof covers, and the videos of the dolphins turned out beautifully. Snorkeling was also amazing; I encountered sea turtles and got to experience the slide and stand-up paddleboarding, which was the best. The taro cheese burger was delicious too. When I made the reservation, I thought the price was a bit high, but considering it included the life jacket, snorkeling gear, a hamburger, and drinks, and especially the crew who made it fun, it was a very satisfying tour.

お迎え、乗船後の説明などずっと日本人の爽やかイケメンが担当してくれたので安心して楽しめました。
20年ぶりのスイミングでしたがライフジャケットと足に着けるフィンのお陰で不安に感じることなく、2回ともイルカの大群に出会えて感動しました。
「海側下見て！イルカ！」との声で海に顔をつけると、
本当に手に触れそうな近距離で何十頭が泳いでいきましたよ。
写真は自分達で防水カバーに入れた携帯でバシバシ撮って十分でしたし、イルカの動画も綺麗に撮れました。シュノーケリングも海亀に出会え、滑り台、スタンディングパドルも体験できて最高でした。
タロ芋チーズバーガーも美味しかったですよ。
予約する時はちょっと値段が高いかなぁと思いましたが、ライフジャケット、シュノーケリングセット込みでハンバーガー飲み物付き、何よりクルーが楽しませてくれてとても満足できたツアーでした。

I participated with my 2-year-old. We joined in the morning, but despite that, the sandbar was already covered by the tide and we couldn't see it. I wonder if we needed to take an earlier tour? However, my child seemed very satisfied floating in the waves with a float. It was a beautifully sunny day, and the ocean was incredibly clear.

For lunch, we had burgers with charcoal-grilled patties. They were absolutely delicious! Since my child can't eat hamburgers yet, I brought rice balls.

We were lucky enough to see not only sea turtles but also manta rays up close! In the end, after playing a lot, they provided warm drinks for our chilled bodies, which was very satisfying. The staff were kind, and it was reassuring that they spoke Japanese. I would love to participate again.

2歳児連れて参加しました。
午前中に参加しました。にも関わらず、サンドバーはすでに潮が満ちてきていて見れませんでした。もっと早いツアーじゃないとダメだったんでしょうか？ですが、子どもは浮き輪で波に揺られて、大満足だったようです。良く晴れた日で、海がとっても綺麗でした。
お昼ご飯は炭火で焼いたハンバーグを挟んだバーガーでした。最高に美味しかったです！
子どもはまだハンバーガーを食べられないので、おにぎりを持参しました。
ウミガメはもちろんのこと、ラッキーにもマンタが間近で見れました！
最後はたくさん遊んで、冷えた体に、暖かい飲み物も出してくれて、大満足です。
スタッフさんも優しくて、日本語なので安心でした。また参加したいと思いました。

The sandbar tour, which can only be seen at low tide, was wonderful thanks to the friendly staff, and we had a great time. The weather was nice, we got to see the sandbar, and we enjoyed swimming around the anchored boat, where we spotted natural sea turtles multiple times.

Additionally, we had a snorkeling plan included, but we ended up retiring from that. Instead, we were able to borrow kayaks and floats, and we also had the opportunity to experience stand-up paddleboarding (SUP). Although it was for a short time, we also enjoyed cruising on the cruiser, so thank you for that.

Thanks to the staff's fun conversations and attentive service, we had a lovely time. However, for those participating, since it involves snorkeling and a vacation at sea, I hope everyone prioritizes safety, follows the rules, and enjoys themselves responsibly. It was a fun and wonderful experience.

干潮時のみ、見る事の出来るサンドバーのツアーですが、スタッフさんの対応が良く、楽しく素敵な時間を過ごすことができました。お天気も良く、サンドバーも見れて、係留されたボートの周りを何度も泳ぐ自然なウミガメも見られて楽しく時間を過ごすことができました。
また、今回シュノーケルプランもついていましたが、私達はリタイヤしてしまいましたが、代替アクティティー
として、カヤックや浮き輪を貸して頂いたり、ＳＡＰ(スタンダップパドルボート)の体験もさせていただいた上に、少しの時間でしたが、クルーザーによるクルージングも体験させていただき、ありがとうございました。
スタッフさんの楽しいトークときめ細やかな対応で素敵な時間を過ごすことができました。ただ、参加される方についてはシュノーケルや海でのバカンスという事もあって、安全を最優先に考えてルールをしっかり守って自己責任で、管理した中で、楽しんでいただきたいなと思います。楽しく素敵な時間で良かったです。

The sandbar was very beautiful, but it was about waist-deep and was more ordinary than I had imagined... It might have been better to consider the tide times before going. The sea turtle watching was amazing; I was able to swim very close to the sea turtles, and it was an emotional experience!

サンドバーはとても綺麗でしたが、腰くらいまで深さがあり、想像していたより普通の海でした…潮の満ち引きの時間を考えて行った方が良かったのかもしれません。ウミガメウォッチはとても近くでウミガメと泳ぐことができ、感動しました！

I participated in the morning tour. It was a bit early, but the lunch buffet was delicious and I was very satisfied! I can't swim, so I gave up on snorkeling, but just playing around on the board was enough fun. Next time, I want to join the afternoon tour... next year? The year after? I will definitely choose Captain Bruce again!

午前のツアーに参加しました。少し時間は早めだったけど、ランチブッフェも美味しくて大満足！泳げないのでシュノーケリングは諦めましたが、プカプカとボードで遊ぶだけでも、十分楽しめました。今度は午後からのツアーに参加したいなぁ…来年？再来年？また絶対にキャプテンブルースを選びます！

The weather was great, and I really enjoyed the sandbar! The staff were all cheerful and entertaining, which made it a lot of fun.

天気も良く、サンドバーを満喫出来ました！
スタッフの方も明るく面白い方ばかりだったので楽しかったです。

The show featured performances that closely resembled those of Elvis and Michael Jackson, and it was a two-in-one experience as we could also enjoy hula dancing. There was a great sense of unity between the performers and the audience, making it very exciting and enjoyable. Additionally, the meals were luxurious and served in generous portions that were more than enough to eat. Thank you for allowing changes to the standard menu. The welcome experience was also impressive, with hula dancing at the entrance, along with welcome drinks, snacks, and a variety of desserts. It was a very meaningful and fun time. I believe it's a show that you can watch multiple times without getting bored.

エルビスやマイケルジャクソンのショーがそっくりに演出されている上に、フラも見れるという一石二鳥のショー内容でしたが、出演者と観客との一体感もあり、
大変盛り上がって良かったです。また、食事も豪華な上、食べきれない程のボリュームもあり、食事内容も、スタンダードメニューからの変更も可能にしていただきありがとうございました。また、ウェルカム時のおもてなしの入り口でのフラダンスやウェルカムドリンクとスナックやデザートのサイドメニューも充実しており、大変有意義に、楽しく時間を過ごすことが出来て良かったです。何度見ても、飽きないショーだと思います。

It was very good.
I thought it might be difficult for my elderly parents, but they flew safely!
It was my first time in Hawaii, and it seems that paragliding was the best part.
I'm grateful for the safe experience for my elderly parents.

とてもよかったです。
高齢の両親には難しいかなと思いましたが、無事に飛べました！
初めてのハワイでしたが、パラセイリングが一番良かったみたいです。
高齢なんで、安全に飛ばしてもらって感謝してます。

We were the only Japanese people there, but it felt completely natural. The staff were great with small children, and those with experience studying abroad in Japan were very kind!

日本人は私たちだけでしたが、全く違和感なく、小さな子どもの対応も良く、日本に留学経験ありのスタッフも親切でした！

I went on a Saturday in October, and it was relatively empty, so I was able to ride without waiting. It was smaller than I imagined, but compared to places like Nagashima Spa Land, it was still American-sized and large. The shuttle service plan included a cheerful Hawaiian driver who picked us up.

10月の土曜に行ったが比較的すいていた為並ばずにすぐ乗れた
想像よりかは小さかったがナガスパとかに比べるとやはりアメリカンで大きい
送迎付きプランでお迎えのおじさんも陽気なハワイアンでした

The driver was very cheerful! I called the contact number since I was a little late, but they responded in Japanese, so there was no need to worry.

とても陽気なドライバーさんでした！
ちよっと時間過ぎてたので問い合わせ先に電話しましたが、日本語で対応してくれて心配なしです。

All the staff members were friendly, even though they didn't speak Japanese, and I was able to have a really enjoyable time.

スタッフの方々全て、
日本語が、
通じませんでしたが、
全員がフレンドリーに
接してくれて、
とにかく楽しい時間を
過ごす事が出来ました。

The lei bearer was a sweet, smiling, helpful and delightful greeter and the lei was absolutely gorgeous. My wife was very pleased. This was a fitting introduction to the warmth of the people we encountered and I cannot praise our receptionist and the lei enough. SO glad I chose to do this, and VERY pleased with the person sent to carry it out. She was right at the gate waiting, and accompanied us to baggage and to our limo. My wife and her had a lovely conversation from gate to limo. Bill and Betty Rooks 5th Nov 2019

The number of participants was too high compared to the size of the cruiser, making it difficult to find a place to sit during the cruise and at lunchtime, forcing us to stand the whole time. Additionally, the safety of snorkeling was entirely left to the individuals, with no supervision. Despite there being dangerous areas with depths over 10 meters, there were no staff monitoring the situation, nor were there any lifeguards available. It’s concerning that an accident could happen at any moment.

クルーザーの大きさに比べて参加人員が多く、クルージングの道中も昼食時も座るスペースが確保できず立ちっぱなし。またシュノーケルの安全面は全て本人任せで放置。水深が10メートル以上の危険箇所があるにもかかわらず、監視するスタッフもいなければ、ライフセーバーの用意もない。これではいつ事故が起きてもおかしくない。

Our tourguide Leo C. was outstanding--we went on Veteran's day and we couldn't go to the Temple and so he tried to make it up to us by taking us to other sites. It was a great way to see Oahu and learn about the island and indigenous Hawaiian culture

They are very kind to respond in Japanese, and I think it's very convenient that they provide transportation to the hotel. I recommend the shuttle service when in Hawaii.

日本語で対応してくれ親切です、ホテルまで送迎してもらえるので大変便利だと思います。ハワイの時はシャトルをおすすめします。

It was a truly wonderful tour that created amazing memories. There was an American honeymoon couple, and we had a great time during meals. The setting sun was a memory I will cherish for a lifetime. However, I was a bit disappointed that the restaurant crew didn't engage with Japanese people as much compared to others. I wondered if they thought we didn't understand English or if they assumed we wouldn't tip. The tour was fantastic!

とても素晴らしい思い出になるツアーでした。
アメリカ人のハネムーンカップルもいて食事の時も盛り上がりました。
刻々と沈む太陽は一生の思い出になります。
ただ少し残念だったのは、レストランクルーが、他の国の人とくらべ日本人に対しあまりこえかけをしてくれませんでした。
英語がわからない人種と思われてるのか、はたまたチップを渡さない人種と思われたのか
少し気になりました。
ツアーは最高です！